8.0 - 12.0 years

0 Lacs

haryana

On-site

As a Senior Operations Engineer at PepsiCo, you will be responsible for handling a variety of technical procedures, both new and established. You will perform initial diagnosis, triage issues, and work towards fixing them. Collaborating with product owners, you will ensure that product runbooks, monitoring dashboards, SLAs, and customer notifications procedures are accurate. Additionally, you will handle advanced troubleshooting, resolve root causes of problems, and expand existing product functionality through automation and tooling. Your role will involve improving logging and monitoring for efficient error detection, understanding customer interactions with systems to enhance monitoring accuracy, and creating automation to detect compliance requirements. You will also be responsible for providing code reviews, sharing best practices with peers, and participating in a team on-call rotation. As a technical leader, you will advise on the best approach for segmenting and orienting work to maximize business value. Furthermore, you will create governance strategies based on service contract terms, ensure application stability and resiliency, and analyze application usage and incident rates to recommend cost-saving revisions. Your qualifications include having 8+ years of experience as an Operations Engineer in Supply Chain/IBP areas, hands-on experience in O9 or IBP platforms, and expertise in software languages and design patterns. Key Competencies Required: - Driving for Results: Demonstrating perseverance and resilience in goal pursuit, resolving tough issues, and exhibiting a can-do attitude. - Decision Making: Quickly analyzing complex problems to find actionable solutions, working against the right priorities consistently. - Collaborating: Working effectively with others, keeping them informed, and understanding their perspectives. - Communicating and Influencing: Building persuasive storyboards, communicating effectively both verbally and in writing. - Motivating and Inspiring Others: Demonstrating passion, positive attitude, and adaptability to change in the workplace. Technical Knowledge and Skills: - Strong proficiency in ServiceNow, O9, and Supply chain concepts - Background in FMCG preferred If you are looking for a challenging role where you can contribute to PepsiCo's digital transformation and drive operational excellence, this position might be the perfect fit for you.,

Posted 6 days ago

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Sr. Analyst, IBP and Supply Chain Tech Operations PepsiCo

8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

As a Senior Operations Engineer at PepsiCo, you will be part of the Sustain & Operations team within the Digital Products and Application organization. Your role will involve delivering and sustaining digital products to accelerate PepsiCo's digital transformation. You will focus on driving adoption and operational excellence of digital products to ensure an optimal end-user experience through timely incident resolution and application uptime. This position is based in Gurugram and Hyderabad and specifically caters to the Europe market. Your responsibilities will include performing a variety of technical procedures, conducting initial diagnosis and triage of issues, collaborating with product owners to ensure proper documentation and procedures are in place, handling advanced troubleshooting, resolving root causes of problems, expanding product functionality, improving automation and tooling, enhancing logging and monitoring for error detection, understanding customer interactions with systems, and providing code reviews for peers. You will also be expected to advise on the best approach for segmenting SE work, create AMS governance strategies, analyze application usage and incident rates, recommend contract revisions for cost reduction, provide concise information to leadership, collaborate on SE procedures, and ensure the quality and adherence of managed service providers to contract SLAs. To qualify for this role, you should have at least 8 years of experience as an Operations Engineer in the Supply Chain/IBP areas, hands-on experience in O9 platform or IBP platforms, proficiency in software languages and design patterns, ability to refactor code for modularity and scalability, expertise in getting efficiency from compute resources, and skills in coaching engineers and evaluating candidate skills. In addition to technical qualifications, you should possess competencies in driving for results, decision making, collaborating, communicating and influencing, and motivating and inspiring others. Having strong knowledge and skills in ServiceNow, O9, supply chain concepts, and FMCG background will be beneficial for this role.,

Posted 1 month ago

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