Job Title: AI Engineer – AI, Automation & ML Location: Remote (India) Work Hours: Flexible Employment Type: Full-time | Remote Experience Required: 3+ years in AI Engineering, Automation, ML, and System Integration About The Role We are seeking a skilled and innovative AI Engineer with a strong background in artificial intelligence, automation, machine learning (ML) , and system integration . This remote role based in India is ideal for tech-savvy professionals who can architect, build, and deploy intelligent systems and automation solutions. The ideal candidate will have experience working on end-to-end AI/ML solutions, integrating APIs, automating workflows, and scripting in Python or similar languages. You will collaborate with cross-functional teams to design and deliver impactful AI-powered solutions that drive efficiency and business value. Key Responsibilities Design, develop, and implement AI/ML models and intelligent automation solutions tailored to business needs. Build and deploy scalable data pipelines and automation scripts using Python or similar tools. Integrate AI systems with existing IT infrastructure and business applications via APIs and custom solutions. Evaluate and apply appropriate AI/ML frameworks, algorithms, and tools for use cases such as NLP, computer vision, recommendation systems, etc. Monitor model performance, retrain models, and improve algorithms for reliability and efficiency. Collaborate with product managers, data engineers, and DevOps teams to ensure seamless deployment and scaling. Write clean, maintainable, and well-documented code following industry best practices. Required Qualifications 3+ years of hands-on experience in AI/ML engineering and automation. Proficiency in programming languages such as Python, R, or JavaScript, with strong scripting capabilities. Solid understanding of ML libraries and frameworks like TensorFlow, PyTorch, Scikit-learn, Keras, OpenCV, etc. Experience with system integration, RESTful APIs, and data pipelines. Familiarity with cloud platforms (AWS, GCP, or Azure) and MLOps practices. Strong analytical and problem-solving skills with the ability to troubleshoot complex systems. Must have a dedicated home workspace and a reliable laptop with high-speed internet connectivity. Comfortable working during North American hours (7:30 PM – 5:30 AM IST). Preferred Qualifications Experience with automation platforms (e.g., UiPath, Power Automate, Zapier). Background in deploying AI/ML models in production environments. Exposure to containerization (Docker, Kubernetes) and version control (Git). Knowledge of database technologies (SQL, NoSQL). What We Offer Competitive compensation package. Remote-first work culture. Opportunity to work on cutting-edge AI initiatives with global clients. Professional development and learning opportunities. Collaborative and innovative work environment. If you're passionate about AI, love solving real-world problems, and thrive in a remote setup, we’d love to hear from you! Apply now and help us shape the future of intelligent automation. Show more Show less
BDM - US Staffing (Non-IT) - Work from Home in USA EST hours - Remote Full Job Description Drive results in the US Non-IT Staffing Division. Perform end-to-end client acquisition and management. Utilize tools like CRM and ATS effectively. Consistently meet a monthly revenue target. Showcase exceptional communication skills for building relationships, negotiating, and ensuring client satisfaction. Lead Generation, On-Boarding, Performing Account Management activities. Requirements: Prospect, propose, negotiate, and close deals. Independently acquire and manage client accounts. Manage and mentor a small team of recruiters to achieve targets. Should have prior relationships with USA Clients/Tier 1 with a consistent track record of placements with them. Conduct cold calling and lead generation in the USA and Europe. Build accounts for contractor staffing needs and provide ongoing support. Maintain strong LinkedIn connections and a professional social media presence. Communicate effectively to deliver exceptional customer experiences and maintain long-term client relationships. Requirements: Experience: 3-5 years in business development or account management in the US market. Skills: Proven ability to independently acquire clients. Outstanding verbal and written communication skills. Ability to multitask effectively. Technical Proficiency: Proficient in CRM, ATS, and MS Office. Attributes: Target-driven, energetic, sharp, and possesses a CAN-DO attitude. Education: Bachelor’s degree (MBA is a plus). Have your own Windows 10/11 PC/laptop and minimum 50MBS Internet. Benefits: Work Schedule: Monday to Friday 9am-6pm EST, India night shift. Show more Show less
Job Title: Business Development Manager – Managed Services Location: Remote (India) Work Hours: 7:30 PM – 5:30 AM IST (North America Time Zone) Employment Type: Full-time | Remote Experience Required: 5+ years in B2B Outbound Sales / Inside Sales (North America Market) About The Role We are looking for a highly motivated and experienced Business Development Manager to drive new customer acquisition and sales growth for our Managed Services offerings in the North American market. This is a remote role based in India , ideal for professionals with a proven track record in B2B sales, lead generation, and consultative selling within the IT services space. As a Business Development Manager, you will identify prospects, engage decision-makers, and drive the full sales lifecycle—from lead identification to closure. Your success will directly contribute to the company’s growth in a highly competitive and expanding market. Key Responsibilities Identify, target, and generate new business opportunities for Managed IT Services across North America. Conduct outbound prospecting via cold calls, emails, LinkedIn outreach, and other lead generation techniques. Qualify and nurture leads through a consultative sales approach. Manage and own the sales cycle from prospecting to closing, including proposal development and contract negotiation. Collaborate with internal technical and delivery teams to build customized service offerings based on client needs. Maintain accurate records of all sales activities and pipeline using CRM tools (e.g., HubSpot, Salesforce). Consistently meet or exceed monthly and quarterly sales targets. Required Qualifications 3+ years of experience in outbound B2B sales or inside sales targeting North American clients. Proven experience in selling Managed Services, IT Services, or SaaS solutions. Strong understanding of Managed Services (e.g., IT support, cloud management, infrastructure monitoring, cybersecurity). Excellent communication and interpersonal skills with fluency in English (both written and verbal). Strong negotiation, presentation, and consultative selling skills. Comfortable working night shifts aligned to North America (7:30 PM – 5:30 AM IST). Must have a dedicated home workspace and a reliable laptop with high-speed internet connectivity. Experience using sales tools like LinkedIn Sales Navigator, ZoomInfo, HubSpot, Salesforce, etc. Preferred Qualifications Experience working with MSPs or IT Services firms serving clients in the US and Canada. Exposure to lead generation tools and automation platforms. Ability to work independently and in a fast-paced, results-driven environment. What We Offer Competitive base salary + commission/incentives. Opportunity to work with a global sales and delivery team. Flexible remote working environment. Ongoing professional development and training. Ready to grow your career in international sales and drive impact across the North American market? Apply now and be part of a fast-growing global team! Show more Show less
Job Title: AI Engineer (Remote – India) Location: Remote (India) Work Hours: Full-time, Must align with North American time zones Experience Level: 2–3 years Industry: AI Automation & Workflow Integration Start Date: Immediate / As soon as available About The Role We are seeking a talented and adaptable AI Engineer with hands-on experience in N8N (workflow automation) and Relevance AI (vector-based search and automation) to join our growing remote team. This role is ideal for someone who thrives in dynamic environments, can work independently, and is passionate about using AI to solve real-world business challenges. You will be responsible for designing, building, and optimizing AI-powered workflows, with a focus on automation, customer-specific problem-solving, and rapid iteration. Key Responsibilities Design and implement AI workflows using N8N and Relevance AI Integrate third-party APIs, AI models, and data pipelines into workflow automation tools Customize AI workflows to align with specific business and client requirements Work closely with project managers and clients to iterate and improve solutions Stay up to date on emerging tools in the AI/automation space and suggest new approaches Troubleshoot issues in real time and adapt workflows as client needs evolve Required Qualifications 2–3 years of hands-on experience in AI development, workflow automation, or related roles Proven experience using N8N to build scalable and maintainable automations Experience with Relevance AI or other vector-based search/AI platforms Solid understanding of APIs, HTTP requests, JSON, and basic data structures Familiarity with Python or JavaScript for light scripting/customization Excellent problem-solving and critical thinking skills Strong communication skills and ability to work independently Comfortable working during North American business hours (e.g., EST or PST) Preferred Skills (Nice To Have) Experience with tools like Zapier, Make (Integromat), LangChain, or Pinecone Exposure to LLMs (OpenAI, Claude, etc.) Prior client-facing experience or working in a productized service environment What We Offer Fully remote role with flexible work-from-home setup Opportunity to work on cutting-edge AI workflows for global clients Supportive, growth-focused team environment Continuous learning and upskilling encouraged
Job Title: AI Engineer (Remote – India) Location: Remote (India) Work Hours: Full-time, Must align with North American time zones Experience Level: Fresher Industry: AI Automation & Workflow Integration Start Date: Immediate / As soon as available Total positions - 5 About The Role We are seeking a talented and adaptable AI Engineer with hands-on experience in N8N (workflow automation) and Relevance AI (vector-based search and automation) to join our growing remote team. This role is ideal for someone who thrives in dynamic environments, can work independently, and is passionate about using AI to solve real-world business challenges. You will be responsible for designing, building, and optimizing AI-powered workflows, with a focus on automation, customer-specific problem-solving, and rapid iteration. Key Responsibilities Design and implement AI workflows using N8N and Relevance AI Integrate third-party APIs, AI models, and data pipelines into workflow automation tools Customize AI workflows to align with specific business and client requirements Work closely with project managers and clients to iterate and improve solutions Stay up to date on emerging tools in the AI/automation space and suggest new approaches Troubleshoot issues in real time and adapt workflows as client needs evolve Required Qualifications 2–3 years of hands-on experience in AI development, workflow automation, or related roles Proven experience using N8N to build scalable and maintainable automations Experience with Relevance AI or other vector-based search/AI platforms Solid understanding of APIs, HTTP requests, JSON, and basic data structures Familiarity with Python or JavaScript for light scripting/customization Excellent problem-solving and critical thinking skills Strong communication skills and ability to work independently Comfortable working during North American business hours (e.g., EST or PST) Preferred Skills (Nice To Have) Experience with tools like Zapier, Make (Integromat), LangChain, or Pinecone Exposure to LLMs (OpenAI, Claude, etc.) Prior client-facing experience or working in a productized service environment What We Offer Fully remote role with flexible work-from-home setup Opportunity to work on cutting-edge AI workflows for global clients Supportive, growth-focused team environment Continuous learning and upskilling encouraged
Location: Remote (India-based, Eastern Timezone) Employment Type: Full-time Department: Customer Success/Support Company Overview We are seeking a dynamic and customer-focused Remote Customer Service Engagement Agent to join our growing team. This role offers the opportunity to work with a global customer base while maintaining work-life balance through remote work flexibility. Position Summary The Remote Customer Service Engagement Agent will serve as the primary point of contact for our customers, delivering exceptional support through multiple channels including phone, email, chat, video calls, and virtual webinars. This role requires a proactive individual who can build strong customer relationships while resolving inquiries efficiently and professionally. Key Responsibilities Customer Support & Communication Handle inbound customer calls, emails, and chat inquiries with professionalism and empathy Manage and resolve customer support tickets within defined SLA timeframes Conduct one-on-one video calls with customers for technical support and account assistance Provide product demonstrations and troubleshooting via screen sharing sessions Virtual Engagement & Training Host and facilitate virtual webinars for customer onboarding and product training Create and deliver engaging presentations to groups of 10-100+ participants Manage webinar platforms, including setup, registration, and post-event follow-up Develop webinar content and materials in collaboration with product and marketing teams Customer Success Activities Proactively reach out to customers to ensure satisfaction and identify upselling opportunities Maintain detailed customer interaction records in CRM systems Escalate complex issues to appropriate teams while maintaining customer communication Gather customer feedback and relay insights to product development teams Administrative & Reporting Track and report on key performance metrics (response time, resolution rate, customer satisfaction) Maintain up-to-date knowledge of product features, policies, and procedures Participate in team meetings and training sessions during Eastern Timezone hours Required Qualifications Experience & Skills Minimum 2-3 years of customer service or customer success experience Proven experience conducting virtual webinars, online presentations, or training sessions Strong experience with video conferencing tools (Zoom, Microsoft Teams, Google Meet, etc.) Demonstrated ability to handle high-volume customer calls and tickets Experience with CRM systems (Salesforce, HubSpot, Zendesk, or similar) Proficiency in ticketing systems and help desk software Technical Requirements Excellent verbal and written English communication skills (C1/C2 level) Strong presentation and public speaking abilities Proficiency with screen sharing and remote assistance tools Basic troubleshooting skills for software applications Comfortable with learning new technologies and platforms quickly Personal Attributes Exceptional patience and empathy when dealing with frustrated customers Strong problem-solving and analytical thinking skills Ability to work independently with minimal supervision Excellent time management and organizational skills Cultural sensitivity and ability to work with diverse, international customer base Technical & Infrastructure Requirements Home Office Setup (Mandatory) Dedicated workspace: Quiet, professional home office environment High-speed internet: Minimum 50 Mbps download/25 Mbps upload with backup connection Computer: Modern laptop/desktop with webcam, microphone, and speakers Headset: Professional noise-canceling headset for clear audio Backup power: UPS/generator to ensure uninterrupted service during power outages Lighting: Adequate lighting for video calls and webinars Professional background: Clean, professional background for video interactions Software & Platform Familiarity Video conferencing platforms (Zoom, Teams, WebEx) Webinar platforms (GoToWebinar, Zoom Webinar, Microsoft Teams Live Events) CRM and ticketing systems Microsoft Office Suite or Google Workspace Screen recording and sharing tools Working Conditions Schedule & Availability Primary hours: Aligned with Eastern Timezone (EST/EDT) Flexibility required: Occasional early morning or late evening sessions for global coverage Webinar scheduling: Ability to host webinars during peak customer hours (typically 9 AM - 6 PM EST) On-call availability: Occasional weekend or holiday support as needed Performance Metrics Customer satisfaction scores (CSAT) target: 90%+ First call resolution rate: 80%+ Ticket response time: Within 2 hours during business hours Webinar attendance and engagement rates Professional development through continuous learning and certification Preferred Qualifications Bachelor's degree in Communications, Business, or related field Previous experience with international customers and cross-cultural communication Certification in customer service excellence or related field Experience with specific industry software or platforms Bilingual capabilities (additional languages beyond English) Previous experience in SaaS, technology, or similar industries What We Offer Competitive salary commensurate with experience Performance-based bonuses and incentives Professional development opportunities and training Flexible work arrangements within required timezone coverage Home office setup allowance for equipment and infrastructure Comprehensive health and wellness benefits Annual performance reviews with career advancement opportunities Application Process Interested Candidates Should Submit Updated resume highlighting customer service and webinar experience Cover letter detailing home office setup and timezone availability Portfolio or examples of previous webinar recordings (if available) References from previous customer service or training roles Note: Only candidates with confirmed home office infrastructure meeting our technical requirements will be considered for interview