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7.0 - 12.0 years
12 - 20 Lacs
Chennai, Bengaluru, Delhi / NCR
Hybrid
We are looking for Infrastructure architects and consultants with breadth of experience across x86 vendors , datacenter operations and virtualization platforms to server our global clients. The candidate should have experience with at least 2-3 hypervisors and worked in large environments supporting workloads for private cloud, virtual desktops infrastructure(VDI), HPC, hybrid cloud andSAP solution deployments. 6+ years experience with virtualization of servers, networking, and storage in on-premise and cloud environments. Strong knowledge on Openstack, Linux, KVM, Docker, Kubernetes, Python, Ansible and Ceph Deep expertise in Kubernetes, with hands-on experience using platforms such as Google Kubernetes Engine (GKE) or Amazon Elastic Kubernetes Service (EKS), AKS, SuSE Rancher, Redhat OpenShift Perform regular patching and updates of Hypervisor components, operating systems, and firmware in alignment with company change management policies. 3-5 years specializing in KVM-based virtualization and proficient in managing infrastructure using Apache OpenStack/CloudStack as an orchestration layer. Develop and maintain automation scripts using Ansible and Python to automate routine tasks such as provisioning, monitoring, and configuration management. Implement Infrastructure-as-Code principles to ensure consistency and repeatability in deployments. 4-8 years hands on experience on VMware infra and x86 hardware architecture and servers (HPE/Dell/Lenovo/SuperMicro/etc..). Strong knowledge on VMware vSphere, VMware vROPS (vRealize Operations), VMware vRealize Automation, VMware vRealize Orchestrator, VMware Log Insight and VMware SRM (Site Recovery Manager), vSAN, SDDC. Administer VMware features such as vMotion, DRS, HA, vSAN, and NSX. Hands on with Nutanix AHV, Prism, Nutanix Cloud Platform and Nutanix Database services 4 years experience in administer, configure, and support Enterprise Storage Environments and backups with NetApp/Dell/EMC/HPE /PureSystems storage Administer SAN and Ethernet switches Experience with backup technologies like Veeam. Commvault, Cohesity, etc.. Strong background in designing and troubleshooting complex networking issues in both public and private cloud infrastructures Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE/Hyper-V(as Bare-Metal OS & as VMs on Hypervisors) and VMware Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Knowledge on DAS Storage & HBAs – Smart Array /RAID, SSDs SAS, SATA etc Disaster Recovery planning and conducting DR tests. Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Implement proactive measures to ensure high availability, scalability, and disaster recovery readiness. Experience with cloud services (AWS, Azure, GCP) Experience with ITIL processes and frameworks Experience with CI/CD and DevOps practices Professional Certifications: • VMware certifications (VCP, VCAP, or equivalent) • Red Hat Certified Engineer (RHCE) • ITIL Foundation
Posted 2 weeks ago
4.0 - 9.0 years
7 - 15 Lacs
Pune, Chennai
Work from Office
Scope of Activities: Mandatory Skill Sets- Wintel, Lenovo, IBM, Dell Provide remote technical assistance and design consultation. Perform log/failure analysis across a variety of equipment looking for a specific set of failures and addressing those as they arise. Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Use multiple applications to manage cases, document and troubleshoot. Interact with customers for new/existing cases to capture all the information needed to properly identify and resolve cases & enter all relevant data and updates into the ticketing system. Monitor open tickets for new communication or action requirements. Engage and assist field engineers with hardware replacement procedure. Escalate cases according to severity or type based on internal procedures. Contribute to Root Cause Analysis for quality escapes & use knowledge - bases to share information about known issues. Assists in the creation of product support documents and network training material, as required & working continuously on a task until completion and /or referral to third parties, as appropriate.
Posted 3 weeks ago
1.0 - 3.0 years
5 - 6 Lacs
Valsad
Work from Office
Responsibilities: * Manage VMware servers, backups & configurations. * Install, configure & monitor servers. * Provide server support on Dell & IBM systems. * Ensure file server availability & DHCP services. Annual bonus
Posted 4 weeks ago
5.0 - 10.0 years
12 - 15 Lacs
Pune
Work from Office
Manage and maintain Linux servers including IBM LinuxONE environments and Oracle infrastructure. Install, configure, patch, and upgrade Linux OS and Oracle components on LinuxONE Monitor system health, perform regular backups, and ensure disaster recovery readiness Troubleshoot and resolve hardware, OS, and database infrastructure issues Optimize system performance and conduct capacity planning Implement security best practices, including patch management and vulnerability assessments • Manage Oracle database infrastructure collaboration with DBA teams Automate routine tasks using shell scripting, Python, or other scripting languages Lead and conduct knowledge transfer sessions and documentation for junior staff Collaborate with cross-functional teams on infrastructure projects and upgrades Follow ITIL processes and ensure compliance with organizational policies.
Posted 1 month ago
2 - 5 years
2 - 6 Lacs
Pune
Work from Office
Job Brief We are looking for a candidate who has experience of working across LV/IBMS projects and will be responsible for executing preventive / corrective maintenance at the customer site. Duties & Responsibilities 1. Scheduling planned maintenance activity and ensuring completion on time. 2. Attending breakdown calls and resolving within SLA 3. Troubleshoot & commissioning Low Voltage systems (CCTV, FAS, ACS, FM 200) 4. Responsible for service and PM Reports 5. Spares Management at site for service 6. Ensure all the projects are executed timely with in the budget. 7. Meeting user/client frequently and share MOM 8. Timely Invoice submission & Payment collection 9. Site Surveys and Prepare BOQ 10. Generate new business from Existing client. 11. Responsible for AMC renewals 12. Team Development. Provide training to the team. 13. Follow standard practice for service & installation. 14. Attend weekly review. Should have knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable System
Posted 2 months ago
3 - 8 years
10 - 20 Lacs
Pune
Hybrid
Greetings ! We are looking to scout a Support Analyst (IBM iSeries or AIX) to be associated with a global IT product company, based in Pune. Role: Support Analyst (IBM iSeries or AIX) Reporting: Manager Support Years of Exp 4 Years + Location: Pune Shift timings : 2.00 PM to 11.00 PM IST Qualification: B.E/B.Tech or equivalent Notice period: Immediate to 30 Days (if serving notice then LWD should be 45Days max) Skills: Excellent communication skills, verbal and written is a must. Support Analyst with IBM iSeries or AIX experience background. Any ticketing tool experience is a must (ServiceNow or JIRA or Zendesk). Experience in troubleshooting, configuring, production support etc. ROLE SNAPSHOT This position is responsible for providing world-class support to existing and potential customers. That includes responding to client inquiries ranging from basic questions about technology, to troubleshooting complex problems related to our products or connectivity issues. Technical aptitude on the IBM Power platform, strong problem-solving abilities, and exceptional customer relationship skills is critical to success in this position. KEY DUTIES Provide triage support for products in the company portfolio to eliminate wait time and provide the best customer experience possible. Work independently to take ownership of each customer request and manage their expectations to ensure timely resolution. Listen to customer concerns to determine the source and various components of the issue. Collect and review system data; and analyze for known issues. Collaborate with team members on problem identification, analysis, and resolution. Act as a face of the company to customers and represent its products in a professional manner. Consult customers to facilitate changes for best practices. Work with management and team to inform them of customer issues requiring special attention. Act as a point of technical escalation for team members. Conduct product demonstrations with customers and assist in presenting in training sessions. BASIC QUALIFICATIONS Bachelors degree in a technical field is preferred. Equivalent work experience is considered. 4 years+ of previous software support experience required; proprietary software support experience preferred. Power IBM I or AIX knowledge in basic operations navigating jobs, subsystems, messages, etc. minimum of 1 year experience Basic knowledge of Windows and Linux operating system is welcomed Strong problem solving and communication skills (especially over the phone). Strong collaborator with ability to work within a team setting. Ability to work successfully with customers, to provide problem resolution and complete required documentation. Best Regards, Mappy Global Resources
Posted 2 months ago
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