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6.0 - 11.0 years
12 - 22 Lacs
Hyderabad
Remote
Job Summary: We are looking for a skilled Unix/Linux Administrator with 5+ years of hands-on experience in managing enterprise-level Unix/Linux environments. The role involves working extensively with IBM POWER Systems (8, 9, 10) and administering multiple Linux distributions, ensuring the stability, integrity, and efficient operation of IT infrastructure. The candidate will play a key role in server administration, system optimization, patch management, troubleshooting, and performance tuning across a range of platforms. Key Responsibilities: Install, configure, and maintain IBM POWER 8, 9, and 10 systems Manage and administer various Linux distributions , including: RHEL (Red Hat Enterprise Linux) CentOS Debian GNU/Linux FreeBSD Ubuntu Perform Linux virtualization management and server provisioning Monitor system performance and ensure system availability and reliability Apply OS patches, updates, and configuration changes regularly Manage system backups, DR (Disaster Recovery) procedures, and restore operations Troubleshoot hardware and software issues across Unix/Linux environments Work with security teams to implement and enforce system security policies Collaborate with developers, DBAs, and application teams for system support Maintain documentation related to system configurations, processes, and procedures Required Skills & Experience: 5+ years of Unix/Linux Administration experience Strong hands-on experience in: IBM POWER Systems (8, 9, 10) Linux server administration (RHEL, CentOS, Debian, FreeBSD, Ubuntu) Virtualization platforms and Linux Virtual Management Experience in system monitoring tools and scripting (Shell, Bash, Python preferred) Knowledge of system security (e.g., intrusion detection, file integrity monitoring) Experience with storage management, file systems, and RAID configurations Familiarity with network services (DNS, DHCP, NTP, etc.) Preferred Qualifications: Knowledge of AIX on IBM POWER systems (optional but a plus) Experience with Ansible, Puppet, or other automation tools Exposure to cloud environments (AWS, Azure, etc.) is advantageous Understanding of High Availability (HA) and Disaster Recovery (DR) environments Soft Skills: Strong analytical and troubleshooting abilities Good communication and team collaboration skills Additional Requirements: Open for onsite travel to the Middle East
Posted 1 week ago
3 - 8 years
10 - 20 Lacs
Pune
Hybrid
Greetings ! We are looking to scout a Support Analyst (IBM iSeries or AIX) to be associated with a global IT product company, based in Pune. Role: Support Analyst (IBM iSeries or AIX) Reporting: Manager Support Years of Exp 4 Years + Location: Pune Shift timings : 2.00 PM to 11.00 PM IST Qualification: B.E/B.Tech or equivalent Notice period: Immediate to 30 Days (if serving notice then LWD should be 45Days max) Skills: Excellent communication skills, verbal and written is a must. Support Analyst with IBM iSeries or AIX experience background. Any ticketing tool experience is a must (ServiceNow or JIRA or Zendesk). Experience in troubleshooting, configuring, production support etc. ROLE SNAPSHOT This position is responsible for providing world-class support to existing and potential customers. That includes responding to client inquiries ranging from basic questions about technology, to troubleshooting complex problems related to our products or connectivity issues. Technical aptitude on the IBM Power platform, strong problem-solving abilities, and exceptional customer relationship skills is critical to success in this position. KEY DUTIES Provide triage support for products in the company portfolio to eliminate wait time and provide the best customer experience possible. Work independently to take ownership of each customer request and manage their expectations to ensure timely resolution. Listen to customer concerns to determine the source and various components of the issue. Collect and review system data; and analyze for known issues. Collaborate with team members on problem identification, analysis, and resolution. Act as a face of the company to customers and represent its products in a professional manner. Consult customers to facilitate changes for best practices. Work with management and team to inform them of customer issues requiring special attention. Act as a point of technical escalation for team members. Conduct product demonstrations with customers and assist in presenting in training sessions. BASIC QUALIFICATIONS Bachelors degree in a technical field is preferred. Equivalent work experience is considered. 4 years+ of previous software support experience required; proprietary software support experience preferred. Power IBM I or AIX knowledge in basic operations navigating jobs, subsystems, messages, etc. minimum of 1 year experience Basic knowledge of Windows and Linux operating system is welcomed Strong problem solving and communication skills (especially over the phone). Strong collaborator with ability to work within a team setting. Ability to work successfully with customers, to provide problem resolution and complete required documentation. Best Regards, Mappy Global Resources
Posted 2 months ago
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