255 Ibm Jobs - Page 4

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - International Voice/ Non-voice Process in Bangalore Job Description PROFILE 1- Biggest IT MNC in India Process 1-- INTERNATIONAL CUSTOMER SUPPORT (Voice /Non Voice Process) Freshers Eligible Job Location - Bangalore Eligible:- Under Graduates / Graduates (excellent English comm skills mandatory ) Salary:- UPTO Rs 4.2 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs Process 2-- INTERNATIONAL CUSTOMER SUPPORT (VOICE PROCESS) Job Location - Bangalore Eligible:- Graduates with 1 year plus International Voice Experience required (excellent English comm skills mandatory ) Salary:- UPTO Rs 6.5 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs Process 3-- INTERNATIONAL CUSTOMER SUPPORT (VOICE/ BLENDED PROCESS) Job Location - Bangalore Eligible:- Graduates with 1 year plus International Voice/ Blended/ Non Voice Experience required (excellent English comm skills mandatory ) Salary:- UPTO Rs 5.5 - Rs 6.5 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs ---------------------------------------------------------------------------------------------------------------------------------------- Roles and Responsibilities in an International Process Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. -------------------------------------------------------------------------------------------------------------------------------------------- Schedule your interview kindly call or drop your resume on the given numbers HR AREESHA 9628373763 HR DIVYA 9821182650 HR MAHVISH 9628373766 HR Yagyanshi 9821182648 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Shadia @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Fresher/Exp > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Greeting from KVC CONSULTANTS LTD. Hiring now for AML/KYC & FRAUD INVESTIGATION Role for Gurgaon location. Job Description AML/KYC Eligible - Graduates Salary - upto Rs 37k ctc Minimum 2 year of International AML/KYC exp required. 5 Days Working Cabs Available FRAUD INVESTIGATION Eligible - Graduates Salary - Upto Rs 37K CTC Minimum 2 yeas of FRAUD INVESTIGATION exp required 5 Days Working Cabs Available Perks & Benefits Interested Candidates can Call or Whatsapp resume. Simran : 9821182647 Riya : 9628373761 Mehvish : 9628373766 Not for candidates pursuing graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES#3

5+ years of experience with good knowledge in EDI concepts Extensive knowledge in IBM B2B Sterling Integrator Expertise in SI mapping good analysis/mapping and fixing capability Good knowledge and handons in Business Process Good knowledge in communication methods like AS2, HTTP/HTTPs, SFT, VAN Good knowledge in EDI 850, 855, 856, 810, 997 Good knowledge in data formats like X12, cXML, XML, flat files etc: Prior Retail experience Knowledge in SFG (not mandate) Familiar with AS400 tool will be an added advantage Good oral and written communication is must along with good attitude

Provide L1, L2 & L3 support for Mainframe, DB2, AIX, IBM Mainframe systems. Monitor, troubleshoot, and escalate issues as needed. Perform routine checks and maintain documentation. Send your resume : mohanrajk@desicrew.in Required Candidate profile Strong knowledge of Mainframe, DB2, AIX, IBM Mainframe systems. Ability to monitor, troubleshoot, and resolve issues effectively. Good communication skills and willingness to work in shifts.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Shadia @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Technical Requirements Sound understanding of the software development life cycle, STLC, Bug Life Cycle. Proficiency in Manual Testing (Web), Automated Testing (Web), Software Testing, Database Testing, Preparing Test Cases, Bug Reporting, Perform system, integration, regression and acceptance testing. Creating and Maintaining documents of the work. Writing test scenarios, test cases and execution. The candidate should have experience of using at least 1 bug reporting tool mentioned below. Tools: Jira , Mantis, BugZilla, Automation Tools: QTP ,IBM ,RFT, Selenium. Qualification: BE/ BSc IT/ MSc IT/ MCA/ MCM Software testing Certification and knowledge of Performance Testing Tool (Jmeter) Preferred ISTQB Certification Experience : 0 - 1 years No of positions: 1 Requirement: Immediate Joining

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Shadia @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

• Excellent understanding of System z architecture • Excellent experience with IBM z/OS operating system • Experience in building Mainframe LPAR and OS Upgrades • Knowledge Catalog management, IBM system utilities • Knowledge on VTAM, TCPIP, ACF2 and GDPS • Installation of patches and fixes • Installation and maintenance of ISV products, REXX, RMF, SMF • Administration and configuration of z/VM Operating Systems running SuSE or RedHat Linux • Installation and customization of z/VM and related IBM or other ISV software; • Extensive experience with providing performance and tuning using monitoring tools (f. ex. z/VM Performance Monitor or other tools); • DIRMAINT administration RACF/Top secret administration; • REXX knowledge - SSI knowledge; • Ability to support network configuration and maintenance (Real TCP/IP stack, VSWITCH, TCPIP tools in z/VM, etc.); • Solid skills in z/Linux system cloning and configuration including memory and file system allocation; • System parameters/parmlib maintenance • Managing incidents on z/OS related issues • z/OS performance monitoring and reporting • Knowledge on DFSMS, DFSMShsm, Flashcopy, ICF Catalogs, HCD • Capable of planning and supporting Disaster recovery exercises • Performance tuning & Development of operational procedures • Experience with system indicators (logs, dumps, error) logs for pro-active management of system problems • Installation and maintenance of ISV products (For zVM, ZVSE and zOS) • Ability to work with Developers in fixing issues

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Design and develop integration flows using IBM ACE/IIB / IBM MQ Connect and integrate various applications, databases, and services. Work with different protocols (HTTP, MQ, SOAP, REST, etc.) and data formats (XML, JSON, CSV). Troubleshoot and resolve integration issues. Collaborate with business analysts and other developers to understand integration requirements. Deploy and monitor integration solutions in development, test, and production environments Job Location : only Hyderabad / Noida Interview Process : Virtual interview for 30 min on weekdays

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 8.5Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me Rohan Contact : 9718356745 Call or WhatsApp your resume for the same.

Hiring For Indi**go Airlines ! IGT Solution ! Voice process ! GGN ! International Process Grad Fresher :- 24 k CTC , 20700 in hand UG with 6 month Salary :- 27000 k CTC + 5 Day working , 24*7 Shift loc :- Gurgaon Dhruv :- 9058834435 , 9911567769 Required Candidate profile Under Grad With 6 month , Graduate can apply only Hiring For Indi**go & Bruss**ls Airlines !! IGT Solution !! Voice process ! GGN Excellent communication required Rupali :- 8744868881 / 9560028009

TCS is Hiring IBM ACE For Pune and Chennai location Experience : 4 - 12 years Mode of interview : Weekend Walkin Location : Pune and Chennai Please apply only if you can attend a in person drive at TCS Pune and TCS Chennai office on 5th July 2025 (Saturday). JOB DESCRIPTION: Must have: 4+ years of overall IT experience and 3+ years experience in IBM IIB / App Connect Enterprise (ACE) Must have good understanding of IBM ACE and MQ and able to work independently Experience in developing interfaces end-to end Experience with design of interfaces using patterns like Pub-Sub, File, Rest Services, Adapter/connectors, Database etc Good understanding of overall Integration, iPaaS, API and Events Good Communication skills

Greetings from KVC CONSULTANTS LTD. We are hiring for Int. Tech Support Voice Process in MNC's in Gurgaon Eligibility : -Only Graduates can apply. Minimum Experience of 18 months in Int. Tech Support/Network Engineer SALARY:- Upto 5.00 LPA 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' Hr' *Riya: 9628373761 *Simran : 9821182647 *Mehvish : 9628373766 * Devika -- 9821182651 **NO PLACEMENT CHARGES** Warm Regards, Riya HR TEAM KVC CONSULTANTS LTD.

Hiring for US Semi-Tech Voice Process Role & Responsibilities: *Handle inbound US customer calls *Resolve cable/Internet-related queries *Upsell additional services and plans *Maintain call quality and customer satisfaction *Growth-driven role Required Candidate profile Eligibility: > Grad Freshers and UG Experienced can apply > 28K in-hand + Unlimited Incentives | Night shifts | 5 days working | Work from office HR Muskan - 7303994387 (Call/Whatsapp) Perks and benefits 10K Incntvs + IJP in 6 Months + Pilot Project

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Shadia @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi We are hiring for Leading ITES Company for Collection Process (Accounts Receivable) Overview : B2B collection refers to the process of collecting payments from one business (the buyer or client) to another business (the seller or service provider) in a Business-to-Business (B2B) transaction. It typically involves managing accounts receivable - money owed for products or services provided on credit. Key skills- a) Any Graduate b) Minimum 1 year B2B/B2C Collections Experience To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 34 Job Description- 1. Should have prior experience in collections 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities

Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Overview Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. Job Description: 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now