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4.0 - 6.0 years

6 - 9 Lacs

Bangalore Rural, Bengaluru

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Hi, We are hiring for the Leading ITES Company for HRO - Integrated Absence Management/Administrator Role. Job Description: Minimum 5 years of work experience in handling Country to country move request, developing move Offer, extending offer, facilitating move, submitting Tax Briefing and closing the request. Follow-up with stakeholders that all compliance actions are completed before closing a move. Experience in managing short term and long term assignments while preparing the offer ( Side By Side) Working and managing Group Mailbox and SharePoint is a must. Experience in Vialto will be an added advantage. Knowledge of competitive vs non-competitive move and creating and releasing offers Global Mobility experience for the US region will be an added advantage. (knowledge and experience of handling Domestic & international relocations will be a good addition) Proficient communication skills are a Must. Good working experience in Workday, Service Now will be a good add but not mandatory. Preparing and publishing weekly and monthly reports of all transactions processed. Understand the concept of SLAs and the adherence to it. Ability to handle pressure and strong understanding of adhering to deadlines. Able to handle work as an individual contributor in this role and at the same time be a team player. Must be able to multi-task, maintain confidentiality, work independently, work with proper due diligence and have good organizational skills. Experience in handling pilot transition/Knowledge transfer exposure will be a good value addition. Should have the ability to present data in a logical manner and client facing exposure is a must. Formal Education & Certification Bachelor's degree in any discipline Basic computer knowledge required (MS- Office Applications) Knowledge & Experience Working Experience of 4-6 years for US leave management in HRO Verticals is a must Expert level Knowledge of Workday is a must. Experience in HR transactions with relations to leave management, leave types, processing of leaves in Workday. Need to have Workday reporting experience which involves validating the leave change data/employee updates for data hygiene/audit. Thorough Knowledge of processing all leave types and understanding of leave types in the US market is a must. Preparing and publishing weekly and monthly reports of all transactions processed. Understand the concept of SLAs and the adherence to it is non-negotiable. Ability to Work on a Deadline and handle pressure. Strong communication, problem solving and attention to detail. Must be able to multi-task, maintain confidentiality, work independently, work with proper due diligence and have good organizational skills. Experience in handling pilot transition/KT exposure will be a good value addition. Should have the ability to present data in a logical manner and client facing exposure is a must. Key Skills: a) Any Graduate b) 5 years for US leave management in HRO Verticals is a must c) Knowledge of Workday d) Experience of Working and managing Group Mailbox and SharePoint To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) To Apply for above Job Role ( Bangalore )Type : Job Code # 446

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3.0 - 5.0 years

4 - 9 Lacs

Gurugram

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Hi, We are hiring for the ITES Company for MIS and Reporting Role. Job description: Minimum 3-5 years of experience as MIS and Reporting in B2B Collection is mandatory. 100% WFO and night shifts applicable. Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills. Good understanding of OTC Lifecycle, B2B Business. Monitor and manage the collections data from various sources. Ensure the accuracy and completeness of data in the collections management system. Develop and maintain databases and reports related to B2B collections. Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts. Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency. Create and present reports to senior management, highlighting key metrics and trends. Evaluate current collections processes and recommend improvements. Implement and monitor new processes or tools to enhance collections efficiency. Work with IT and finance teams to integrate and automate collections systems. Assist in the development of collection strategies and policies. Ensure compliance with company policies and legal regulations regarding collections. Maintain accurate records of collection activities and communications. Prepare and maintain documentation for audits and regulatory reviews. Strong analytical skills with the ability to interpret complex data. To Apply for MIS Associate Role Click the below link https://outpace.in/job/mis-associate/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 268

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0.0 - 4.0 years

2 - 3 Lacs

Chennai

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We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International chat process 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

3 - 7 Lacs

Noida, Gurugram

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Hiring for 3 Different Roles in International Voice Campaign Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Rotational shifts 5 Days Working 2 Rotational offs Both sides cab Requirements - Candidate should be good with Communication Skills Graduate Freshers Undergraduate with minimum 12 months of Experience Sal up-to : 7.5 LPA Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES For more details Call or WhatsApp your resume on given details HR Ankit 9210458517

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3.0 - 5.0 years

4 - 9 Lacs

Gurugram

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Hi, We are hiring for the ITES Company for MIS and Reporting Role. Job description: Minimum 3-5 years of experience as MIS and Reporting in B2B Collection is mandatory. 100% WFO and night shifts applicable. Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills. Good understanding of OTC Lifecycle, B2B Business. Monitor and manage the collections data from various sources. Ensure the accuracy and completeness of data in the collections management system. Develop and maintain databases and reports related to B2B collections. Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts. Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency. Create and present reports to senior management, highlighting key metrics and trends. Evaluate current collections processes and recommend improvements. Implement and monitor new processes or tools to enhance collections efficiency. Work with IT and finance teams to integrate and automate collections systems. Assist in the development of collection strategies and policies. Ensure compliance with company policies and legal regulations regarding collections. Maintain accurate records of collection activities and communications. Prepare and maintain documentation for audits and regulatory reviews. Strong analytical skills with the ability to interpret complex data. To Apply for MIS Associate Role Click the below link https://outpace.in/job/mis-associate/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 268

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8.0 - 12.0 years

5 - 10 Lacs

Chennai, Bengaluru

Hybrid

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Job Description: Core Competencies: Hands-on experience with IBM Datacap Studio (rulesets, tasks, actions) Proficiency in designing and configuring Datacap applications Strong understanding of document classification, OCR/ICR, and data extraction techniques Experience with Rulerunner configuration and troubleshooting Familiarity with Datacap Navigator for task management and workflow Integration & Scripting: Integration with IBM FileNet, Content Navigator, and external systems via REST/SOAP APIs Experience with OCR engines like ABBYY, Nuance, or Tesseract Scripting skills: VBScript, C# (custom rules and validation) Knowledge of XML, JSON, and Regular Expressions Deployment & Administration: Installation, configuration, and upgrade of Datacap environments User and security administration (Active Directory/LDAP integration) Application deployment between development, test, and production Performance tuning and log analysis

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram

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Hiring for Ad*be- Customer/ Technical Support Profile: - > *Handling US Customer's Technical issues via calls* *Salary* > 35K CTC + Incntvs > Both Side Cab + meals *Eligibility* > Grad Freshers and Experienced For More Info HR SHILA- 9311974917 Required Candidate profile Eligibility: 1. Need Candidates with excellent comm. skills. 2. Knowledge of hardware would be preferred. 3. *Lucrative Incentives. * HR SHILA- 9311974917 (Call/WhatsApp)

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call : Mahima @ 75238-48937 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call : 75238-48937 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 4LPA 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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5.0 - 10.0 years

8 - 11 Lacs

Hyderabad, Pune, Chennai

Hybrid

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CLOUD APPLICATION DEVELOPER (IBM & AWS)- Job mode: Hybrid Notice - 30 days Job Requirement: IBM On Demand, Java, Spring Boot, AWS (Lambda, services) , AWS RDS, Shell Script, CI CD (Bamboo knowledge)

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram

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Hiring for CCE for US Travel Process- Book*ng.Com Key roles:-. >Handling customers related to their travel issues via chat & calls. >Understand Root cause and help fix the same Eligibility- Grad/UG Freshers Sal - upto 30K+inctvs+Both side cabs Required Candidate profile Note:- 1. Need Candidates with excellent comm. skills 2. Comfortable with Work from Office For More Info HR Ria - 9599854627 (Call/Whatsapp)

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Dear Candidate, We are pleased to invite you to explore the opportunity to join Airb*b , a globally recognized leader in the travel and hospitality industry, as a Customer Support Advisor for our voice process. This is an excellent chance to become part of a dynamic team dedicated to providing world-class support and ensuring exceptional customer experiences. If you are looking for a role where you can grow professionally and contribute meaningfully, this position is perfect for you. Job Location The role is based in Gurugram , a thriving hub for business and innovation, offering a dynamic work environment and excellent connectivity. Key Responsibilities As a Customer Support Advisor , you will play a crucial role in ensuring customers receive prompt, courteous, and effective service. Your primary responsibilities will include: Responding promptly to customer inquiries via voice support, ensuring a seamless experience for guests and hosts. Providing accurate and comprehensive information regarding Airbnbs products, services, and policies. Handling customer queries efficiently while maintaining high levels of satisfaction and a professional demeanor. Establishing positive relationships with customers through effective and empathetic communication. Documenting interactions accurately and thoroughly to ensure compliance and ease of resolution tracking. Escalating complex concerns to the relevant department when necessary to facilitate swift resolution. Upholding company policies, best practices, and service standards to maintain the quality of Airbnbs support services. Continuously staying updated on new products, service enhancements, and company policies to provide well-informed assistance. Your role will require you to maintain professionalism, patience, and a customer-first approach at all times, ensuring that Airb*b reputation as a trusted and reliable platform remains strong. Preferred Candidate Profile We are looking for dedicated professionals who are eager to deliver outstanding customer service. The ideal candidate should possess: A graduate degree (Freshers & experienced professionals are welcome). Exceptional verbal and written communication skills in English, with the ability to articulate information clearly and effectively. A willingness to work in 24/7 rotational shifts , including weekends and holidays, ensuring customers receive uninterrupted support. Strong problem-solving skills with a keen eye for detail and a solution-oriented approach. A customer-centric mindset , prioritizing customer needs and striving to exceed expectations. The ability to adapt to a fast-paced environment while maintaining professionalism and efficiency. If you have a passion for helping people and enjoy working in an engaging and supportive atmosphere, this role will provide you with a fulfilling and rewarding career path. Perks & Benefits We believe in recognizing and rewarding our team members for their hard work and dedication. As a Customer Support Advisor, you will receive: Competitive Salary: An attractive annual package of 5 lakhs CTC, along with up to 20,000 in monthly incentives based on performance. Transportation Convenience: Enjoy company-provided cab services for both pickup and drop, ensuring stress-free commutes. Meal Benefits: Complimentary meal benefits to keep you energized throughout your shifts. Career Growth & Progression: Opportunity for Internal Job Promotions (IJP) after just six months , allowing you to progress within the organization based on your performance. A Dynamic & Inclusive Work Environment: Be part of a supportive team that values collaboration, learning, and professional development. We strive to create a work culture that fosters growth, inclusivity, and employee satisfaction , ensuring you thrive in your role while advancing your career. Why Join Airb*b? Airb*b is a globally recognized platform that connects people across the world through meaningful travel experiences. By joining our team, you will: Become part of an organization known for innovation, customer service excellence, and global reach . Gain valuable experience in customer relations, communication, and problem-solving, which will benefit you in future career opportunities. Work in a fast-paced, engaging environment that encourages learning and professional growth. Have access to training and development programs , equipping you with skills to succeed in customer service and beyond. Contribute to a company that values its employees and promotes a healthy work-life balance . Take the Next Step in Your Career! Are you ready to elevate your career with a globally renowned brand? If you are enthusiastic, dedicated, and eager to deliver top-notch customer support, we encourage you to apply! For further details or to apply. Contact/WhatsApp HR Alka - 8368867827

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6 - 10 years

10 - 15 Lacs

Bengaluru, Bangalore Rural

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Hi We are hiring for the ITES Company for the HRO Project Manager Role. Job Description Need minimum 6 year experience of End to End HRO Project Management Experience End to end project management execution across standard PM knowledge areas utilizing appropriate implementation methodology. Has effective control, leadership, and responsibility for the delivery of the project - including scope, schedule, budget, quality, and business value. Works closely with project sponsor, cross-functional teams, and assigned workstream leads to plan and develop scope, deliverables, required resources, schedule, budget for assigned project(s). Create and maintain PMLC (project management life cycle) deliverables & documentation (i.e., project charter, project schedule, RAID log, lessons learned, project closure report, etc.). Manages and facilitates the escalation and resolution/ closure of risks, issues, and decisions impacting the project. Provides timely and accurate status reporting for the project to the Steering Committee, Project Sponsor, and core project team. Ensures compliance to governance processes (i.e., change control, document management) and gating requirements for the project. Participates in the continuous improvement and maturation of PMO/PM practice and standards within the CPE organization. Project management experience (i.e., program & projects portfolio) in large and global organizations, utilizing various Project Management and Delivery Methodologies (Waterfall, Iterative, Agile, etc.). Experience in implementing IT/ systems-related projects, preferably in the HR space or Workday-related. Experience in being part of large-scale, multi-year transformation programs, managing a project or workstream within the program. Use of one or more PPM (Portfolio Project Management) tools or software. Strong analytical & problem-solving skills; and detail oriented. Solid communication and collaboration skills. Key Skills: a) Need PMP (Project Management Professional) Certificate b) Need Experience of utilizing various Project Management and Delivery Methodologies like Waterfall, Iterative, Agile, etc. c) Any Graduate. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 2

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3 - 7 years

3 - 7 Lacs

Bengaluru, Bangalore Rural

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Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

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1 - 6 years

4 - 7 Lacs

Bengaluru

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GREETING!! WE ARE LOOKING TECH SUPPORT ASSOCIATES. CANDIDATES WITH TECH EXPERIENCE CAN APPLY. For further queries, feel free to contact: JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you. Job role: Service helpdesk desk Shift: UK/US rotational shift Salary: Exp ( only graduates with PDC or convocation) - upto 7.5 lpa Location: Bangalore 2 way cabs will be provided upto 20 km radius NOTE: 1.We are looking for immediate joiners 2. EPFO check will be done post selection Role & responsibilities: 1. Help Desk Agent / Store Support Executive • Primary contact for Tesco store colleagues needing IT or operational support. • Troubleshoot POS (Point of Sale) systems, scanners, self-checkouts, handheld devices, and back-office systems. • Assist with software updates, password resets, network issues, and basic hardware troubleshooting. • Log and categorize incidents in the ITSM system (like ServiceNow). • Provide first-line resolution or escalate to specialized teams (like infrastructure or network teams) as needed. • Communicate clearly with store staff who may not be technically skilled. 4. Technical Specialist / L2 Support • Resolve escalated, complex issues (e.g., server crashes, database failures in stores). • Configure and troubleshoot store hardware (servers, network routers, tills). • Provide remote support tools assistance. • Work with software vendors and internal IT teams for patches and updates. Common Issues in Help Desk Handles: • POS till not working. • Printer/scanner not connecting. • VPN/network down at store. • Password resets (e.g., Kronos, Tesco systems). • New device setup (e.g., handheld scanners). • Software crashes (e.g., for inventory or checkout apps). • Payment gateway downtime. • CCTV system technical issues. Key Skills Needed: • Good technical troubleshooting knowledge (Windows, POS systems, basic networking). • Fast-paced problem-solving mindset. • Strong communication must simplify technical terms for non-technical store staff. • Multitasking under pressure (especially during Black Friday, Christmas rush, etc.). • ITSM tools familiarity (ServiceNow, Remedy, Preferred candidate profile EXPERIENCE UP TO 2YRS IN CUSTOMER SERVICE/HELPDESK/TECHINICAL SUPPORT. Perks and benefits : COMPETITIVE SALARY : CAREER GROWTH OPPORTUNITIES IN IT SUPPORT DOMAIN Thanks and regards, Rivera Manpower Services JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you.

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0 - 4 years

2 - 4 Lacs

Chennai

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We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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1 - 5 years

5 - 9 Lacs

Nagpur

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Hi, We are hiring for the ITES Company for the Cash Application Role. Job Description Directs the daily operations of the cash application department to ensure accuracy and timeliness. Ensures daily accurate and timely (within 2 business days of receipt) line item posting of payments received from the payers. Ensures timely daily resolution of any unidentified receipts. Ensures timely recognition of client issues and works with other departments, AP, Collection, Billing teams for providing immediate resolution. Ensures that a Daily Receipt Log for each client is maintained daily, balanced and accurate for weekly reporting to each client. Ensures that clients receive accurate and timely weekly reports. Handle and support team on month end activities. Working closely with Clients to ensure timely & accurate deliverables. Timely receipt of lockbox and/or seeks resolution to any issues relating to a clients deposit. Ensures that processes/SOP are in place to identify payments received, Un-applied, On-Account and other activities. Oversees daily communication/Calls with clients & providing/sharing updates. Communicates with clients as necessary and resolving the queries. Questions asked. Supervises team members and help them with developing and attaining performance goals and objectives. Exploring upstream / downstream improvement opportunities by working with business partners and stakeholders. Demonstrated ability to meet deadlines while managing multiple improvement projects. Support the development of the end-to-end process design for the Cash application domain for the Core solution. Reconciliation of accounts, Unapplied cash, and un-identified cash work experience. Responsible for the day- to-day sub-ledger accounting and reconciliation Responsible for reclassification of NON AR and other Misc-Receipts received Key Skills: a) Minimum 1 Year of OTC Cash Application Experience b) Any Commerce Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Nagpur Search : Job Code # 46

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1 - 5 years

4 - 4 Lacs

Bhubaneshwar, Jaipur, Kolkata

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Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation . Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277

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1 - 4 years

5 - 6 Lacs

Pune

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Greetings, for candidates who are residents of Pune and are okay with Work From Office looking in a leading MNC we have a profile for you *Kindly note this a work from office role with job location in Pune Profile - Quality Analyst (Voice) Job locatio n - Magarpatta Qualification * Graduates * Good Verbal --- communication skills in English *1 Year International Call Quality analyst Experience is mandatory. Salary - Upto Rs 6 LPA Working days -5 (Rotational Shifts) To get your interviews Scheduled Kindly reach out to our expert HR's HR VANSHIKA - 9628373762 HR AREESHA - 9628373763 HR DIVYA- 9821182650 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, H.R Team KVC CONSULTANTS LTD.

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2 - 5 years

4 - 6 Lacs

Kolkata

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Hi, We are hiring for leading ITES Company for Sr Associate-Procure to Pay Profile . Role & responsibilities: Minimum 3 years experience in Procure to Pay (PTP) Required. Managing day-to-day Accounts Payable operations. Efficiently processed vendor invoices and maintained up-to-date in the system. Performed Oracle batch payments & sent payment reports to clients. Prioritizing overdue invoice payments with necessary approvals. Invoice processing of PO and Non-PO invoices including domestic and forex invoices of USD and EUR. Reporting includes APIL report, SFDC report, Pending allocation count, Total Processing count report, etc. Preparing allocation and distributing IVLs according to country-specific users on a timely basis. Resolving Invoice errors and re-routing invoices to ERPs for payment. Handling queries from suppliers and managing escalation-related invoices. Working experience of SAP & Oracle ERPs. MRBR clearing and analysis report. Vendor reconciliation, vendor payments, client calls and queries, other monthly reporting In-depth knowledge of EMEA Tax Prior experience in SAP workflow Good Knowledge of MS Office (Excel, Outlook) Key Skills: a) Min 2 Years Exp in P2P (Procure to Pay) b) EMEA Tax Knowledge Preferred c) SAP Knowledge d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 195

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0 - 5 years

2 - 5 Lacs

Noida

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Greetings from Origin Recruiters We are Hiring for US Voice Process- Noida Role:- >Handle customer issues for tracking orders via calls >Provide real-time resolutions to customer issues. Salary- Upto 40K CTC+Incntvs+ Both Side cabs+ Meals Required Candidate profile Note:- >Excellent Communication Skills >Ability to handle customer queries. >Undergraduates and Graduates are welcome to apply HR Kashish- 7838668009 (Call/WhatsApp)

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1 - 5 years

3 - 5 Lacs

Noida

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Hi We are hiring For Leading ITES Company for General Ledger Role. ***Minimum 1 year of experience in General Ledger is mandatory.*** Job Description: Preparing and managing general ledger entries. Reconciling financial statements. Filing income tax returns. Ensuring precise data entry. Entering financial data in deferrals, accruals, and reclassifications. Supporting budgeting and forecasting activities. Reviewing cash deposits and preparing cash receipt journal entries. Interpreting and analyzing financial information. Recording monthly and annual processes. Posting journal entries in the accounting system. Tracking fixed asset ledger. Preparing balance sheet and profit and loss statement. Collaborating with various departments such as Sales, Legal and other departments. Reporting any fluctuations and variances. Assisting the team with accounting issues and queries. Working in compliance with government regulations. Adhering to accounting standards and regulations. Staying updated with the best practices in accounting. Requirements Bachelors degree in Accounting or a similar field. Minimum 1 years of experience working as a GL Accountant, or a similar role in the Accounting department. A professional Certified Public Accountant (CPA) will be mandatory. Excellent knowledge of accounting principles and standards. Outstanding knowledge of Generally Accepted Accounting Principles (GAAP). Ability to solve complex accounting problems and errors. Proficiency in accounting software such as Tally. ERP 9, QuickBooks, and others. Strong knowledge of financial bookkeeping procedures. A sharp eye for detail. Phenomenal maths skills. Excellent oral and written communication skills. Ability to manage multi-task simultaneously. Working knowledge of Microsoft Office Tools. Illustrate the ability to meet deadlines. Team player and ability to motivate the team members. Exceptional organizational and analytical skills. For Position in Noida Search : Copy and Paste the link below : https://outpace.in/job/record-to-report-rtr-3/

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4 - 6 years

11 - 15 Lacs

Noida

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Hi We are hiring for the ITES Company for the Lead Record to Report Role. *Note - CA Qualified will be added Advantage Job Description: Qualified accountant degree with 6 to 8 years of experience preferably in Manufacturing/ Hotel/Aviation industry exposure Experience of working in a General Ledger environment, having the exposure of managing team in complex and multi currency entities and environment Management of month, quarter, and year-end close timetable, ensuring bottlenecks are resolve and escalating issues as appropriate. Executing the consolidation and closing of the books Thorough review of trial balance, detailed revenue, cost of revenue, operating expense and balance sheet variance and trend analysis Responsible for the accounting for complex transactions, directing the functional work of team members as appropriate. Identify and correct any accounting issues as they occur Review/Approve and/or prepare complex manual journal entries required to complete month-end and annual accounts and to ensure the accuracy and timely posting of entries from sub-ledgers and other entry sources. Produce and present monthly legal entity reporting packs providing Balance Sheet and P&L analysis and supporting commentary. Provide accurate financial accounting information and analysis to other interested parties including decision support, tax, controllership and senior management. Perform Indirect Tax calculations, review and submission of tax returns. Perform balance sheet tax reconciliation Co-ordination of legal entity activity and collaborating with sub-ledger teams and key internal teams Maintain accurate Balance Sheet reconciliation throughout the month end timetable and clear open item and reconciling variances Involvement in preparation/ review / approval/ maintaining quality reconciliations submitted. Publishing periodic report for all open and reconciling items with definite clearing actions Liaising with onshore partners and providing complete visibility of the month end tasks at regular intervals during close periods to all stakeholders Lead role in managing external audit and financial statement filings and other compliance deliverables. Additional Responsibilities: Candidates should have exposure working in Continuous Process Improvement environment/ team, embed Lean and Six Sigma tools and principles, including identification and implementation of Robotic Process Automation opportunities and driving improvements to core Oracle R12 and Trintech Cadency Finance systems Support Business Requirements gathering and User Acceptance Testing of Finance system implementations, including upgrades or changes to those systems Key Measures: Demonstration of detailed understanding of period to period movements in P&L and balance sheet Completeness of annual cycle of Cadency reconciliation reviews, and quality of reviews undertaken Knowledge, Skills, Experience, Training, Education: Deeper understanding of recording of financial statements Deeper understanding on recording of prior period items, adjustments, timing differences between US GAAP and IFRS Indirect Tax workings and reconciliations, including tax claimable vs claimed Education as CA & Would have exposure to work in tough and complex environment Advanced Microsoft Excel is essential, Oracle and Trintech Cadency would be an advantage Analytical, with attention to detail and problem resolution. Flexible / pro-active and responsive to changing business needs and emerging priorities. Experience in managing / coaching / motivating teams during critical situations and provide solutions To Apply for Record To Report - CA Role. Copy and Paste the link below https://outpace.in/job/record-to-report-ca/

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