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1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 8 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring For B2B Client Servicing Role || SAAS Based Organization || Candidates should have Excellent communication skills. Sal up-to :- 9 Lpa Fixed Shift , Fixed Off, WFO ONLY Annual Bonus Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me Rohan Contact : 9718356745 Call or WhatsApp your resume for the same.
Posted 2 weeks ago
5.0 - 8.0 years
8 - 12 Lacs
Pune
Work from Office
Role: Presales Engineer Location: Pune Company : Inspirit Vision Pre Sales Engineer We are looking for a dynamic and technically proficient IAM Pre-Sales Engineer to join our growing cybersecurity team. In this role, you will act as a trusted advisor to customers, supporting the sales team throughout the sales cycle by providing deep technical knowledge in Identity and Access Management (IAM), solution demonstrations, architecture design, and proposal support. You will bridge the gap between business requirements and technical solutions, driving successful customer engagements from discovery to technical closure. Key Responsibilities • Collaborate with Sales and Account teams to understand customer requirements, pain points, and business goals. • Lead technical discovery and requirement-gathering sessions with prospective clients. • Design IAM architectures and solution blueprints tailored to client environments (covering Workforce IAM, CIAM, IGA, PAM, SSO, MFA, etc.). • Deliver compelling product demonstrations, Proof of Concepts (PoCs), and technical workshops. • Respond to RFPs/RFIs and create high-quality technical proposals in collaboration with sales and delivery teams. • Articulate and present IAM solution benefits, product roadmaps, and implementation approaches to both technical and executive stakeholders. • Act as a subject matter expert (SME) for IAM platforms such as ForgeRock, Ping Identity, Okta, SailPoint, CyberArk, IBM Verify, or Microsoft Entra. • Work closely with engineering and delivery teams to ensure alignment between pre-sales promises and implementation feasibility. • Represent the company at conferences, webinars, and client meetings as an IAM domain expert. • Maintain competitive and market intelligence in IAM and adjacent cybersecurity spaces. Required Qualifications • Bachelors or Master’s degree in Computer Science, Information Security, Engineering, or a related field. • 5+ years of experience in Identity & Access Management, including 2+ years in a customer-facing pre-sales or solution consulting role. • Strong knowledge of IAM protocols and standards (SAML, OAuth, OIDC, LDAP, SCIM, PKI). • Hands-on experience with one or more leading IAM platforms : ForgeRock, Ping Identity, Okta, SailPoint, CyberArk, IBM Verify, Saviynt, WSO2, or others. • Proven experience in delivering demos, building PoCs, and crafting technical responses for RFPs. • Excellent communication, presentation, and interpersonal skills. • Ability to work cross-functionally in a fast-paced, customer-centric environment.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Bengaluru
Work from Office
PURPOSE OF THE ROLE The Architect will work with the Solution Architect in deriving the integration and storage technology to be adapted in a particular business capability or a project. Is responsible for building the technology architecture needed for the project to support business need. Adopts proven design patterns and best practices. Creates various views of the solution architecture to support stakeholder understanding. Aids Solution Architects in identifying / evaluating technology stack options to confirm technical feasibility. Keeps abreast of latest trends, design patterns and their applicability. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Participate in requirement discussions with relevant stake holders. Create various views of the architecture. Adapt relevant techniques in designing the solution meeting the business need. Adapts matured design methodologies resulting in optimal technical architecture. Influence project team priorities as well as resolve technical issues Adheres to governance framework defined by architecture board and ensures deliverables are compliant. Identify key areas of complexity in solution advised and validates results by building PoCs if it is non existent in the enterprise continuum. Creates relevant Confidence Building Measures. Supports RFI/RFPs in technical solution space as required Research and evaluate technologies, also be aware of the new trends that align to enterprise needs Contributes to initiatives aimed at developing the Solution Architecture teams at SLK. Mentors and Coaches teams on the technology selected for development and how various portions of the solution architecture come together. Ensure solutions provided cover all aspects of the business requirement are implementable and hence there is minimum slippage in project timelines due to design faults and no increase in project costs. EDUCATION QUALIFICATION Degree: B.E\B.Tech\M.Tech\MCA Certifications (if any): Technology related (Ex: Java, Microsoft) MINIMUM EXPERIENCE REQUIRED Overall (in years): 8 - 10 years Relevant (in years): 2-3 years DOMAIN/ FUNCTIONAL SKILLS Java/JEE, .Net Family, Web technologies and other open source technologies Domains : Banking, Supply chain and Manufacturing Products: Oracle, IBM, MS suite of products Team collaboration, presentation and negotiation skills
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 3 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 4.0 years
4 - 4 Lacs
Bhubaneswar, Kolkata, Ranchi
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Fresher/Exp > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 2 weeks ago
7.0 - 12.0 years
19 - 27 Lacs
Gurugram, Bengaluru, Mumbai (All Areas)
Work from Office
Role: Mainframe CICS Admin Experience : 7-15 years Location : PAN India Work Mode: 5 Days work from office ( UK Hours) Job description : Proven experience in CICS System Administration environment with work management, user management, journal management and performance management. Experience in CICS transaction server, related ISV products. Capable of Upgrading/Installing and Migrating CICS Transaction servers. Capable of Upgrading /Installing and supporting IBM & ISV related ProductsProficient in technologies like P2V, V2V and P2P migrations. Experience in EMCs storage (VMAX and DLM) and Replication (SRDF) technologies. Proven experience on the CICS functionality and architecture. Validated expertise on third party tools like Robot/TATTOOL. Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products.
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Greater Noida
Work from Office
Hi We are Hiring For ITES Company for Accounts Payable Role. Overview This role Involves processing invoices by matching them to purchase orders and goods receipts, maintaining petty cash, monitoring vendor payment agreements to leverage discounts, and managing sales tax payments. The role involves reconciling monthly payable reports, tracking credits, and ensuring timely, accurate payments. Strong organizational skills, attention to detail, proficiency in MS Office, and effective communication are essential Key Skills: Freshers Can Also Apply For Experienced - Minimum 2 years of experience in accounts payable Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Noida ) Type : Job Code # 104 OR To Apply, Copy and Paste the Below Link https://outpace.in/job/accounts-payable/ Job Description: Freshers Can Also Apply For Experienced - Minimum 2 years of experience in accounts payable Ability to use Microsoft productivity software such as Excel and Word Excellent attention to detail Strong organizational ability Effective corporate communications skills Ability to consistently meet all deadlines Maintain petty cash accounts and log all outgoing disbursements Monitor all vendor payment agreements to find discounts that can be used to reduce invoice amounts Responsible for paying all sales tax on appropriate invoices and making a note of each tax payment made Keep track of credits owed to the company and ensure all credits are properly applied to vendor payments Reconcile payable reports each month to confirm that all amounts paid were accurate Process Accounts Payable invoices in line with business rules, including: Receiving invoices via email and assessing for legibility and validity Matching invoice to Purchase Orders and Goods Receipt Note Skills required: Strong understanding of Finance systems and processes Excellent verbal and written English communication skills Proactive, highly motivated and flexible Highly organised and attention to detail Strong data entry skills Experienced with MS Office including Word, Excel, and Outlook
Posted 3 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
Kolkata
Work from Office
Hi, We are hiring for leading ITES Company for Sr Associate-Procure to Pay Profile . Overview The role requires experience managing end-to-end Procure to Pay operations, including processing PO and Non-PO invoices (domestic and forex in USD/EUR) using SAP and Oracle ERPs. Key responsibilities include vendor invoice processing, Oracle batch payments, resolving invoice errors, and vendor reconciliation. The role involves preparing reports (APIL, SFDC, allocation reports), handling supplier queries and escalations, MRBR clearing, and managing client communications. Strong knowledge of EMEA tax regulations, SAP workflows, and proficiency in MS Office is essential. Key Skills: a) Min 2 Years Exp in P2P (Procure to Pay) b) EMEA Tax Knowledge Preferred c) SAP Knowledge d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 195 Role & responsibilities: Minimum 3 years experience in Procure to Pay (PTP) Required. Managing day-to-day Accounts Payable operations. Efficiently processed vendor invoices and maintained up-to-date in the system. Performed Oracle batch payments & sent payment reports to clients. Prioritizing overdue invoice payments with necessary approvals. Invoice processing of PO and Non-PO invoices including domestic and forex invoices of USD and EUR. Reporting includes APIL report, SFDC report, Pending allocation count, Total Processing count report, etc. Preparing allocation and distributing IVLs according to country-specific users on a timely basis. Resolving Invoice errors and re-routing invoices to ERPs for payment. Handling queries from suppliers and managing escalation-related invoices. Working experience of SAP & Oracle ERPs. MRBR clearing and analysis report. Vendor reconciliation, vendor payments, client calls and queries, other monthly reporting In-depth knowledge of EMEA Tax Prior experience in SAP workflow Good Knowledge of MS Office (Excel, Outlook)
Posted 3 weeks ago
3.0 - 6.0 years
9 - 13 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Job Title: IBM BPM BAW Developer (Contract Position) Job Type: Contract Experience: 3 to 9 Years (Based on Requirement) Skill: IBM BPM / BAW (Business Automation Workflow) Contact Email: aswini.k@orcapod.work Position Summary: We are hiring experienced IBM BPM / BAW Developers for contract roles across multiple locations in India. The ideal candidates will have a strong background in designing and developing business process workflows using IBM BPM/BAW, along with solid experience in business process modeling and system integration. Key Responsibilities: Design, develop, and implement business process workflows using IBM BPM/BAW. Collaborate with business analysts and stakeholders to translate requirements into technical BPM solutions. Develop process applications, human services, coaches, and integration services. Conduct unit testing and support SIT/UAT phases. Troubleshoot and resolve issues in BPM applications. Ensure code quality and adherence to best practices. Technical Skills Required: Proficiency in IBM BPM 8.x and/or IBM BAW. Experience with BPMN, Coach Views, REST APIs, and Integration Services. Working knowledge of JavaScript, Java, and web services. Strong understanding of UI development within BPM Coaches and Coach Views. Familiarity with Agile/Scrum methodology is a plus. Open Requirements: Requirement 1: Experience: 3 to 9 Years Location: Chennai and Coimbatore only Work Model: 5 Days RTO (Return to Office), 10 hours per day in office Type: Contract Requirement 2: Experience: 5 to 9 Years Location: Chennai, Hyderabad, Bangalore, Pune, Kolkata Work Model: Hybrid 3 Days RTO per week Type: Contract
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
4.0 - 7.0 years
10 - 20 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
IBM Webseal Experience:4-7years Location: PAN India Key Responsibilities: Install, configure, and administer IBM WebSEAL reverse proxy servers. Manage policies for authentication, authorization, and single sign-on (SSO). Integrate WebSEAL with various web applications and backend systems. Monitor WebSEAL performance and conduct regular health checks. Troubleshoot WebSEAL and access-related issues, including analyzing logs and traces. Perform upgrades, patches, and migrations of WebSEAL components. Configure SSL certificates, junctions, ACLs, and POPs. Collaborate with application teams and security teams to support secure integrations. Implement access control based on business and regulatory requirements. Document configurations, change requests, and standard operating procedures. Ensure compliance with security policies and best practices.components. The ideal candidate will be responsible for implementing and maintaining secure web access infrastructures, managing access control policies, troubleshooting authentication/authorization issues, and ensuring high availability and performance of access gateways.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 3 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring For Freshers ! Graduates ! Voice process ! GGN !! 30 k in hand Both Side cabs , 5 day working , 24*7 Shifts , Rotational off Salary :- 24 k in hand + 6 k in hand Process Allowance location :- Gurgaon CAll:-8860576337 Required Candidate profile Graduate can apply only , Need only immediate joiners Excellent communication required only 8860576337 / 9355226337 / 9911567769 / 9560028009
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
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