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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You have strong functional and technical knowledge of SAP C4C sales and service cloud, which includes mastery of master data, transactional data, workflow rules, business roles, page layout, custom fields, surveys, activity planner, reports, dashboards and mash-ups. You have experience in C4C service configurations and working with iBase, warranty, ticket/work ticket, contracts, maintenance plans, and service process integration with SAP ERP. Additionally, you have experience in C4C sales configurations, including account hierarchy, visits and route planning, resource scheduler, territory management, campaign process, etc. Your expertise extends to C4C ECC integration scenarios and troubleshooting integration issues using code-list mapping and ID mapping. You have experience in UI designing, extensibility, and embedded components using Cloud SDK. Furthermore, you are adept at developing and consuming OData services, web services, and APIs for C4C integration with other systems. Your skills also include proficiency in ABAP, CDS, OData, web services, BAPI, middleware, and WebUI development for SAP CRM services. Your role as a Techno functional consultant in C4C sales & service module involves gathering business requirements from functional/business departments and translating them into functional and technical specifications. You will be responsible for designing, building, and configuring SAP C4C applications to meet business process and application requirements. You will also develop and test customizations, enhancements, and integrations using Cloud SDK, OData services, web services, and APIs. In addition, you will support the end-to-end implementation and deployment of SAP C4C projects, including data migration, testing, training, and go-live activities. Providing post-go-live support and maintenance for SAP C4C applications and resolving issues as per SLAs will also be part of your responsibilities. Documenting functional designs, test cases and results and ensuring adherence to best practices and standards are also crucial aspects of your role. Your excellent communication skills in English and ability to work effectively with cross-functional teams will enable you to excel in this position.,

Posted 1 month ago

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7.0 - 12.0 years

17 - 32 Lacs

hyderabad

Remote

If you are interested and looking for an exciting opportunity in SAP CRM (Functional/Technical) and ready to work in Night Shifts and ready to join immediately, please send your updated profile to: Preethi.Ariga@bs.nttdata.com Note: Immediate joiners or candidates with a short notice period will be preferred. 1Job Title: SAP CRM Functional Consultant L3/L4(Sales & Service) Rel Exp: 7 to 15 Years in SAP CRM Functional Job Type: Full-Time AMS / Support Work Mode: Hybrid / Remote Work Timings: This opportunity is for a US-based project and requires working remotely during US business hours (Night Shifts IST) Job Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Delhi Qualification: Any Graduate / Post Graduate Notice Period: Immediate joiners preferred Timings: 5.30PM to 2.30 AM or 9PM or 6AM Job Description: We are hiring SAP CRM Functional Consultants with strong expertise in SAP CRM Sales and Service modules integrated with SAP SD, preferably with experience in industries such as Apparel, Retail, Trading, Automobile, and Rental. Responsibilities: Must have experience working on a mix of SAP CRM Implementation, AMS, and Support Projects. Minimum 2 full-cycle end-to-end implementation, Support projects in SAP CRM Sales and Service is mandatory. Strong understanding of SAP CRM configuration, including ECC integration and Order-to-Cash (O2C) processes. In-depth expertise in One Order framework, IBase, Web UI configuration, Business Roles, Service Orders, Service Contracts, Complaint Management, and Resource Planning. Functional knowledge in CRM Middleware, CRM-SD integration, and Service Management. Proven ability to communicate effectively with clients and senior stakeholders. Hands-on experience with User Exits, BAPIs, BADIs, and WRICEF developments. Strong consulting and analytical skills to understand business requirements and deliver robust CRM solutions.

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