7.0 - 15.0 years

7 - 15 Lacs

noida, uttar pradesh, india

On-site

Analyze business requirements to identify opportunities for process improvements in airline ticketing operations. Develop and maintain documentation of business processes, including workflow diagrams, procedures, and user manuals. Collaborate with stakeholders to design solutions that meet their needs and improve efficiency. Provide training and support to users on new systems or changes made to existing ones. Job Requirements : 7-15 years of experience in a similar role within the aviation industry (airlines or GDS). Strong understanding of airline ticketing processes and procedures. Experience with business analysis tools such as BPMN (Business Process Modeling Notation) or UML (Unified Modeling Language). Knowledge of IATA standards and regulations related to international travel.

Posted 1 week ago

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Domain Consultant- Air Community System Vbeyond Corporation

10.0 - 18.0 years

12 - 19 Lacs

Thane, Maharashtra, India

On-site

Key Responsibilities: Lead projects end-to-end by capturing and delivering all business needs of the client within the air logistics domain Facilitate requirements gathering across business functions, ensuring alignment with operational workflows and regulatory requirements Serve as the bridge between customer expectations and product/solution delivery Prepare and manage detailed Business Requirement Specifications (BRS), System Requirement Specifications (SRS), and use cases Collaborate with technical teams to translate business needs into functional solutions and validate them through testing and demos Conduct business requirement reviews and validation sessions with clients and internal stakeholders Contribute to product evolution by identifying market trends, industry gaps, and customer feedback Stay updated with IATA standards, air cargo digitalization trends, and related compliance frameworks Must be open to travel (up to 50%) for stakeholder engagement, training, workshops, and reviews Core Competencies: Analytical Skills Ability to interpret complex data, recognize patterns, and offer actionable solutions Communication Skills Strong verbal and written skills to articulate requirements and findings clearly Stakeholder Engagement Capable of managing expectations and building rapport across diverse teams Adaptability Able to manage shifting priorities and multitask in a dynamic environment Domain Knowledge Strong understanding of air cargo industry workflows, challenges, and regulatory environment Technical Proficiency Experience with business analysis tools, process modeling, wireframes, and data visualization Operational Activities / Tasks: Collaborate with BA team to develop SRS, BRD, code reviews, GAP analysis, Process Maps, Swim Lane Diagrams, and Workflow Charts Maintain product roadmap and continuously work to enhance platform features Analyze business reports and customer scenarios for mapping requirements into system functionalities Support RFP response creation, solution demos, and client presentations

Posted 2 months ago

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