996 Iata Jobs - Page 8

We are hiring Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: visa processing,mis,management,travel & tourism,domestic travel bookings,visa processing knowledge,travel bookings,travel consultant,reservations and cancellations handling,adaptability,client management,time management,travel consulting,travel planning,gds,amadeus,international fares,travel,attention to detail,reservations management,travel management,domestic and international travel reservations,customer communication,communication,iata,routings,detail-oriented,transfer coordination,travel booking,communication skills,international travel management,international travel bookings,customer-oriented approach,amadeus gds,domestic travel management,it,gds systems,travel management systems,knowledge of travel trends,collaboration,itinerary planning,customer service,routing,travel itinerary creation,domestic and international reservations,excellent communication,client communication,customer-oriented,problem-solving,travel consultation,problem solving,routing knowledge,problem-solving skills

We are hiring Senior Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: visa processing,mis,management,travel & tourism,domestic travel bookings,visa processing knowledge,travel bookings,travel consultant,reservations and cancellations handling,adaptability,client management,time management,travel consulting,travel planning,gds,amadeus,international fares,travel,attention to detail,reservations management,travel management,domestic and international travel reservations,customer communication,communication,iata,routings,transfer coordination,travel booking,communication skills,international travel management,international travel bookings,customer-oriented approach,amadeus gds,domestic travel management,it,gds systems,travel management systems,knowledge of travel trends,itinerary planning,customer service,routing,travel itinerary creation,domestic and international reservations,excellent communication,client communication,customer-oriented,problem-solving,routing knowledge,problem solving,detail-oriented,problem-solving skills

We are recruiting for Cargo Operations Supervisor based in Ahmedabad, India. The selected candidate will be involved in overlooking and ensuring that QR standards and procedures are implemented in order to achieve over all goals. Plan, supervise and support the staff in order to provide customer service and surpass revenue targets. Ensure full compliance at all times with all safety and security regulations and procedures as per host state and company requirements. Update HO on the current local government regulations to the respective station to ensure smooth cargo operations. Accountabilities Coordinate with Ground Handling Agents (GHA) on regular basis to ensure QR standards and procedure are adhered to: Ensure all safety measures are taken by operations staff as well as GHA Ensure all staff adheres to optimal use of capacity to maximize revenue whenever possible with on time performance for freighters. Handle customer requirement/ request professionally on a daily basis. Assist staff and customers to resolve difficult issues. Reduce customer complaints. Support import customers for clearance of their cargo, liaise with customs authorities to facilitate smooth and timely import clearance, liaise with HQ DOH and/or origin stations for necessary support Flight planning with maximum utilization of the flight capacity, control and operation export & import. Maintain a close coordination between QR Space Control and customers by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on a/c. Coordinate between QAS, QR and outstations on a shipment requiring special handling/ attention to ensure smooth movement of cargo, when required. Coordination with customers/ Cargo claims supervisor at Head Office, handling of discrepancies at stations and in all administrative issues related to station. To generate high revenue to the company by efficient planning of the flights, extra care in handling of order to avoid revenue loss, high quality of service to achieve customer satisfaction. To disseminate all Cargo related information for updating customers regarding customs, governmental and health authorities’ rules and to HO to comply with regulations and to avoid penalties, destruction, etc. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Job Posting Jul 17, 2025, 10:34:43 AM High school qualification with at least 4 years of relevant experience Command of English language Understanding of Cargo Procedures/ Acceptance/ office/ warehouse/ ramp/ People Management IATA recognized dangerous goods Ramp handling and load control of all types of aircraft You must have the legal rights to live and work in India to be considered for this role About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Job description Role & responsibilities Key Responsibilities: ➢ Client Consultations: Conduct comprehensive consultations to understand clients' travel preferences, interests, and requirements, providing personalized recommendations and tailored solutions. ➢ Customized Itineraries: Design and book intricate travel itineraries for Europe-bound clients, including flights, accommodations, transportation, and activities, ensuring seamless logistics and exceptional value. ➢ Destination Expertise: Offer expert insights into European destinations, including cultural nuances, historical context, and practical travel information, staying up-to-date with industry trends and developments. ➢ Travel Arrangements: Book and manage travel arrangements, including flights, hotels, car rentals, and rail passes, negotiating with suppliers to secure competitive rates and exclusive amenities. ➢ Client Communication: Maintain regular communication with clients, responding to queries, addressing concerns, and providing timely updates on travel arrangements. ➢ Travel Documentation: Ensure clients have necessary travel documents, such as passports, visas, and travel insurance, guiding them through complex requirements and regulations. ➢ Supplier Relationships: Foster strong relationships with travel suppliers, including hotels, tour operators, and transportation providers, leveraging these connections to deliver exceptional service and value to clients. ➢ Industry Knowledge: Stay current with industry trends, destination information, and travel requirements, attending training sessions, workshops, and conferences to enhance knowledge and expertise. Preferred candidate profile ➢ Experience: Minimum 3 years of experience in the travel industry, with a focus on Europe, demonstrating a proven track record of delivering exceptional client experiences. ➢ Knowledge: In-depth knowledge of European destinations, cultures, and travel requirements, with a passion for staying up-to-date with industry developments. ➢ Certifications: Travel industry certifications, such as ARC or IATA, are desirable, with opportunities for professional development and certification support. ➢ Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, suppliers, and colleagues . ➢ Organization: Strong organizational and time management skills, with the ability to multitask, prioritize, and manage complex travel arrangements. ➢ Technology: Proficiency in travel industry software and technology, including GDS systems, CRM software, and online booking platforms. BENEFITS: ➢ Opportunity for career growth and professional development ➢ Challenging and dynamic work environment ➢Attractive incentives CONTACT INFORMATION-Ethecs Holidays - 1, Prasad Apartment, Karve Rd, near Bank of India, off Nal Stop, Apex Colony, Erandwane, Pune, Maharashtra 411004 https://maps.app.goo.gl/dWF54S3QQvvQJazA7 HR- Shruti Bhoyar Cell: +91 75882 32783 E-mail- hr@ethecs.com Website- www.ethecs.com Job Type: Full-time Pay: Up to ₹300,000.00 per year Application Question(s): Do you have experience in working in Travel and Tourism industry? Do you have an experience in Travel sales for Europe Destination? What's your Expected salary? What's your current salary? Experience: Tourism Industry: 3 years (Required) Work Location: In person

Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism

Key Responsibilities Process and validate airline ticket refunds through GDS platforms (Amadeus, Sabre, Galileo, or similar) according to IATA, ARC/BSP, and airline-specific rules. Interpret and apply fare rules, restrictions, and refund policies for domestic and international carriers, including non-refundable and partially used tickets. Analyze PNR and e-ticket data to determine refund eligibility, cancellation fees, and applicable penalties. Collaborate with travel consultants, finance teams, and airlines to resolve refund disputes and reconcile discrepancies. Track refund cases and maintain accurate documentation in internal systems (e.g., CRM, ERP). Respond to customer service inquiries regarding refund status and educate clients on applicable airline policies. Stay updated on airline policy changes, industry developments, and GDS functionality enhancements. Identify process improvement opportunities to reduce refund processing time and increase accuracy.

Key Responsibilities Process and validate airline ticket refunds through GDS platforms (Amadeus, Sabre, Galileo, or similar) according to IATA, ARC/BSP, and airline-specific rules. Interpret and apply fare rules, restrictions, and refund policies for domestic and international carriers, including non-refundable and partially used tickets. Analyze PNR and e-ticket data to determine refund eligibility, cancellation fees, and applicable penalties. Collaborate with travel consultants, finance teams, and airlines to resolve refund disputes and reconcile discrepancies. Track refund cases and maintain accurate documentation in internal systems (e.g., CRM, ERP). Respond to customer service inquiries regarding refund status and educate clients on applicable airline policies. Stay updated on airline policy changes, industry developments, and GDS functionality enhancements. Identify process improvement opportunities to reduce refund processing time and increase accuracy.

Core Responsibilities: 1. Deliver high-impact New Hire, Upskill, and Refresher Training focused on airline processes, GDS systems, and customer service excellence 2. Ensure full compliance with client and internal certification standards 3. Collaborate with Training Managers and stakeholders to align training outcomes with operational goals 4. Identify gaps and recommend improvements based on feedback and performance data 5. Develop, update, and maintain training content tailored to airline operations and client requirements 6. Ensure accurate documentation and reporting of training metrics in line with organizational standards 7. Work with internal and external stakeholders and drive process improvements and floor support 8. Create training programs to address skill gaps in employees by conducting regular TNA and TNI 9. Coach and provide feedback to trainees on their performance in class and on the shop floor 10. Control absenteeism and attrition in class and motivate the batch 11. Consistently achieve or exceed targets on quality and throughput in training 12. Participate in regular internal and external stakeholder interactions Desired Candidate Profile 1. Minimum 5 years of proven experience in training delivery, preferably in a fast-paced operations or BPO environment 2. Strong background in airline or travel industry is essential - preferably Reservations and Ticketing background 3. Expert-level proficiency in GDS platforms (e.g., Amadeus, Sabre, Galileo) with hands-on experience in process training 4. Solid understanding of customer service workflows and operational standards 5. Exceptional facilitation, communication, and stakeholder management skills 6. Demonstrated ability to lead teams, coach performance, and drive measurable training outcomes 7. Should have Voice training experience of more than 3 years in airline travel domain 8. Ability to work in shifts 9. Should have new hire training experience with adequate exposure to coaching and feedback of new and tenured agents 10. Ability to identify skill gaps in classroom and on the shop floor. Design customized training programs and track ROI 11. Good people management and organizational skills 12. Good knowledge of MS Office PowerPoint, Excel, and Word 13. Willingness to go over and beyond the regular delivery requirements during ramp/peak season 14. Good analytical and presentation skills Should be flexible to work from office

ON GOING BULK HIRING!!!! Call/whats app - 9060745209 Travel Consultant PPC/Meta Calls Min 1 year travel sales experience mandate Location-Gurgaon Salary upto 55k + Unlimited Incentives Required Candidate profile Call/whats app 9060745209

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Analyst I – HR Operations Location: Mumbai Role Purpose We are seeking a dynamic and proactive candidate to join our HR Operations team, with a strong focus on employee engagement and enhancing employee experience. This role is ideal for someone passionate about people practices, culture-building, and driving meaningful employee initiatives. The incumbent will work closely with the HR team and business stakeholders to design, implement, and evaluate programs that strengthen engagement, inclusion, and employee satisfaction. This position requires a strong foundation in HR principles, analytical skills, and the ability to thrive in a fast-paced, dynamic environment. Duties & Responsibilities Employee Experience & Engagement Assist in the design and execution of employee engagement initiatives (e.g., town halls, celebrations, wellness programs, employee recognition). Support employee lifecycle touchpoints (onboarding, confirmations, milestone) to ensure a positive and consistent experience. Analyze periodic feedback surveys (e.g., Peakon, pulse surveys) and help derive insights and action plans. Collaborate with internal stakeholders to promote a culture of belonging, openness, and performance. HR Operations Support Support the day-to-day HR operations including documentation, records management, HRIS updates, and compliance tracking. Contribute to onboarding and induction programs to help new joiners assimilate into the organization. Assist in maintaining employee data accuracy and generating reports for internal analysis. Help streamline and improve existing HR processes to enhance efficiency and service delivery. Support HRBPs and regional leaders with employee floor PULSE and recommendations for HR strategy and decision-making. Communication & Branding Draft internal communications related to HR programs, policies, and events. Assist in employer branding and employee advocacy initiatives on social and internal platforms. Employee Relations And Compliance Support employee relations activities, including investigations, conflict resolution, and policy interpretation for regional employees. Ensure compliance with regional and local labor laws, regulations, and company policies. Provide guidance and support to managers and employees on HR-related inquiries and issues. Qualifications MBA / PGDM in Human Resources or related field (recent graduate or up to 1 year of experience) Prior internship or project experience in employee engagement/HR operations will be an advantage. Knowledge of HR principles, practices, and regulations, particularly in regional or local contexts. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders. Detail-oriented with a commitment to accuracy and quality in work output. Ability to manage multiple priorities and thrive in a fast-paced, deadline-driven environment. Experience in HR analytics, regional HR operations, or related roles is preferred. What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Work-life balance Excellent, dynamic and multicultural environment About Accelya Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams. We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. For more information, please visit www.accelya.com What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

ON GOING BULK HIRING!!!! Call / Whats app HR 9060745209 Travel Sales Consultant Sal- 65k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon / Dehradun Required Candidate profile Call / Whats app HR 9060745209 Email: monamsingh782@gmail.com

ON GOING BULK HIRING!!!! Call/whats app 8368904214 mention travel sales..... Travel Consultant || US Process PPC/Meta Calls Min 1 year travel sales experience mandate Loc-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/whats app 8368904214 mention travel sales.....

PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Desired Skills: - Self-Discipline Learning and decision making Patience and action oriented Technical skills: - Basic Working knowledge of Computer & Knowledge of desktop computer system CANDIDATE SPECIFICATION Must have Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ). Comprehension skills to understand & communicate with all customers effectively. Telephone etiquettes. Good to have Worked in Airlines Industry/ (reservation & ticketing) IATA certified/Trained on foundation/consultant course (Airlines business) Work on track & trace ( for logistic business) Experience of 1-4 years desirable. Experience in international call center will be an advantage. Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry. Experience of Air travel would be desired. Knowledge of Western culture would be an added advantage. (USA/UK culture) Donts Poor grammar and Windows Skills Issues with comprehending & communicating effectively with the customer. Not Eligible - MBA, BTech, BCA, BSc IT & CS, BE., MTech, MCA, CA Important notes: -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts. -Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace -WFO -Immediate joiners preferred.

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. As a Analyst II – L2 Support, you will play a crucial role in ensuring the stability, availability, and performance of our production environment. This individual will be responsible for monitoring, maintaining, and troubleshooting our systems and applications to minimize downtime and optimize efficiency. Duties And Responsibilities Regularly monitor the production environment to ensure system health and availability and identify and resolve issues, such as system errors, performance bottlenecks, or downtime, in a timely manner. Perform routine maintenance tasks to ensure optimal performance and reliability of systems and applications. Respond promptly to incidents reported by users or detected through monitoring systems. Conduct thorough troubleshooting and root cause analysis to identify the underlying issues and implement corrective actions and workarounds to restore service and minimize impact on users. Provide technical assistance to end-users and other internal teams, addressing their inquiries and resolving technical issues. Maintain accurate and up-to-date documentation of system configurations, procedures, troubleshooting steps, and resolutions Proactively identify opportunities to improve the production environment, such as optimizing performance, enhancing reliability, or automating repetitive tasks. Knowledge, Skills And Experience Proficiency in XML-based system interfaces, including schema design and the use of XML-based tools such as SOAPUI and Postman, is preferred. Familiarity with Zendesk and issue management systems like JIRA. Understanding of infrastructure setup, databases, firewall configurations, cloud computing, and networking principles. Knowledge of scripting languages (e.g., Groovy, Python, VBA). What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment Note - This role will be in Rotational Shifts What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

Specialist – Service and Operations Management Vikhroli, Mumbai Role Purpose As a Specialist – Service Management , you will be responsible for delivering high-quality operational and technical support for applications and systems, ensuring smooth operations for airline companies and IATA in the BSP and GNR5 services. Your primary focus will be on both services operation, minimizing the impact of incidents and problems while proactively preventing their recurrence. Key Responsibilities Oversee processes and operations related to Bank Settlement Plan (BSP) and GNR5 products. Maintain a comprehensive understanding of all processes, workflows, and system interactions. Deeply understand database structures and component interactions to assess the impact of potential issues on production activities. Manage and respond to incidents within agreed SLAs , ensuring accurate escalation both internally (within the BU) and externally (to customers or providers). Review and validate L2 Support responses, maintaining a 360-degree perspective on issue resolution. Actively participate in P1 and P2 severity incidents , ensuring timely resolution within SLAs. Perform root cause analysis on logged incidents to drive permanent reductions in issue recurrence. Provide in-depth technical and functional analysis to the Development team and Product Owners as part of bug analysis . Proficiency in data analysis using SQL and Excel. Possess strong knowledge of Linux shell scripting and SQL database queries . Guide and mentor L2 Support teams , ensuring continuous knowledge sharing and process improvements. Participate in customer reviews and meetings with IATA and GNR5 clients, offering reports and detailed analyses. Serve as a key interface for issue resolution, ensuring customer satisfaction and compliance with SLAs. Assign, track, and validate reported issues, ensuring accurate resolution and preventing reoccurrences. Lead support activities for assigned customer accounts while overseeing product application support teams. Participate in on-call production shifts (24x7) , including maintenance processes. Analyze and resolve tickets raised by internal and external customers for BSP and GNR5. Required Knowledge, Experience & Skills Proven experience in the airline industry , with knowledge of key industry workflows and DISH data standards . Prior experience in a similar role within Accelya is preferred. Strong proficiency in Linux shell scripting and SQL database management . Hands-on experience with incident management processes and issue resolution. Understanding of system interactions and database dependencies in production environments. Experience in client interactions for issue resolution and escalation. Ability to assign and track issues within a team, ensuring adherence to SLAs. Strong analytical and problem-solving skills, with a proactive approach to incident prevention. Bachelor's degree in any engineering or related IT field.

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries. We are now building a dynamic, fast-growing travel start-up looking for enthusiastic and driven individuals to helps us reshape the future of travel in our reputed organization. Be part of something exciting from the ground up, with room for professional growth & development. We are seeking highly motivated and experienced Operations Manager to join our dynamic team in Wilhelmsen Ship Management India Ltd. The ideal candidate should have a passion for travel, a deep understanding of marine travel, and excellent customer service skills. This is an exciting opportunity for individuals. Main Responsibilities And Tasks The position is responsible for performing the following activities: Crew Travel Expertise: Crew-change travel itineraries & ticketing being handled smoothly by the team with no escalation and within agreed SLA Corporate Travel Expertise: Corporate bookings via Travel Hub and personally cater CIP/VIP clients for their travel requirements within agreed SLA Staff Training & Development Team Performance: Monitor overall team performance against set parameters and give feedback periodically. Staff Error’s/ADM’: Work on Staff Errors and ADMs received and ensure same are not repeated with proper training and guidance Roster Management Client Satisfaction: Ensure defined Client satisfaction parameters are met Inter department and Vendor Coordination: Smooth coordination with all departments within iRute and with Vendors and other partners Time Management: Timely executions of tasks assigned with ownership and dedication Drive operations for non GDS products: Manages non-GDS and other ancillary products where needed Compliance: Comply to strict data privacy, protection and confidentiality policies. Team Management: Drive Appraisals and other performance parameters, KPI for staff Targets and Budget: Responsible for overall Operations budget, revenue target and organizational goals Others Carry out any other instructions as and when assigned by superior (ad-hoc issues). Mandatory Requirements Proficiency in using travel management technologies, GDS Amadeus preferred - Experienced in handling multi-national crew. Experience handling Filipino and Indian crew is an advantage along with European crew Good knowledge of European sectors along with other markets like Asia & Americas Experience in managing senior corporate travel requirements personally Minimum 5+ years of experience in managing marine and corporate travel. Must have handled a team before Experience using COMPAS or similar crew management tools is an advantage - Willing to work in shifts to meet business needs Good proficiency in English, both oral and written. IATA certified or equivalent Competency Requirement Management & Professional Customer Focus Problem Solving & Decision Making Team Commitment Creativity & Innovation Professionalism Work Location: Mumbai, India Application deadline: 19th July 2025 #WSM

ON GOING BULK HIRING!!!! Call/whats app 8368904214 mention travel sales..... Travel Consultant || US Process PPC/Meta Calls Min 1 year travel sales experience mandate Loc-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/whats app 8368904214 mention travel sales.....

Job TitleFinance reporting (Refund Claims and analysis) Location[Bangalore] Experience RequiredMinimum 3–4 years Employment Type[Full-time] Job SummaryWe are looking for a detail-oriented and proactive Refund Claims & Collections Executive with prior experience in the travel industry, who has knowledge in airline refund collections. The ideal candidate will have a strong understanding of industry practices, familiarity with GDS tools, MS office and the ability to manage the refund claim transaction volume on a daily basis. Key Responsibilities: Handle refund processes related to bookings and transactions within the travel domain. Manage end-to-end claims processing, ensuring timely validation, documentation, and closure. Coordinate with internal teams and external partners (airlines, GDS, vendors) to resolve refund claim-related issues. Maintain accurate records and logs of claims and collections activities. Use GDS software for information retrieval and resolution (As applicable). Generate basic reports and summaries using MS Excel and other MS Office tools. Ensure compliance with company policies and service level agreements (SLAs). Required Qualifications & Skills: 3–4 years of relevant experience in GDS and airline refund claims and collections within the travel industry. Exposure to GDS software such as Amadeus, Sabre, or Galileo (preferred). Strong analytical and problem-solving skills. Proficiency in MS Office, especially Excel. Ability to communicate clearly and professionally across teams and with external partners. Attention to detail, time management, and organizational abilities. Preferred Attributes: Prior experience working with travel agencies, airlines, or B2B travel platforms. Understanding of ticketing and refund processes.

Senior Manager - Enterprise Communications & CollaborationRole Purpose:As a Senior Manager - Enterprise Communications & Collaboration, you will take ownership of senior manager - enterprise communications & collaboration-specific challenges, lead initiatives that drive progress, and deliver measurable results. Collaborating with cross-functional teams, you will help the company achieve its strategic goals.Duties & Responsibilities:- Develop and implement strategies for senior manager - enterprise communications & collaboration that align with company objectives.- Oversee the execution of tasks related to senior manager - enterprise communications & collaboration, ensuring high quality and timeliness.- Collaborate with key stakeholders to identify opportunities for improvement.- Maintain a high standard of excellence in senior manager - enterprise communications & collaboration-related practices.Primary Duties &Responsibilities :- Lead and manage projects within your scope of senior manager - enterprise communications & collaboration.- Monitor progress and report results to leadership and stakeholders.- Serve as the primary point of contact for senior manager - enterprise communications & collaboration-related matters.- Provide mentorship and guidance to team members as needed.Knowledge, Experience & Skills:- Strong expertise in senior manager - enterprise communications & collaboration principles and methodologies.- Proven track record of success in a similar role.- Exceptional leadership, analytical, and communication skills.- Advanced knowledge of relevant tools and technologies.What we offer:- Competitive salary and benefits.- Opportunities for career growth and professional development.- Flexible work arrangements to promote work-life balance.- An inclusive and collaborative work culture.

We are seeking a highly motivated and detail-oriented Freight Forwarder to join our growing logistics team. As a Freight Forwarder, you will be responsible for managing international and domestic shipments, ensuring smooth coordination between shippers, carriers, and customs authorities. Key Responsibilities: Coordinate and execute end-to-end international freight movements (air, ocean, and road). Liaise with carriers, shipping lines, agents, and customs brokers to ensure timely delivery. Prepare and verify documentation including bills of lading, commercial invoices, and customs declarations. Track and monitor shipments; provide proactive updates to clients. Negotiate rates and optimize routing based on cost, time, and reliability. Ensure compliance with all international trade regulations and Incoterms. Build and maintain strong relationships with clients and overseas agents. ✅ Requirements: 2–5 years of experience in freight forwarding or international logistics. Knowledge of Incoterms, HS codes, and customs procedures. Familiarity with shipping platforms and TMS (Transportation Management Systems). Strong communication and negotiation skills. Ability to work under pressure and manage multiple shipments at once. [Optional: FIATA / IATA / NVOCC certification is a plus.] What We Offer: Competitive salary and performance-based bonuses Opportunity to work with global clients and partners Professional development and training Supportive and dynamic team environment 📩 How to Apply: Apply directly through LinkedIn or send your CV to hr@amtrixinfotech.com We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Description We are looking for a detail-oriented and analytical Overseas Air Import Pricing Executive to join our growing international freight forwarding team. The ideal candidate should have a deep understanding of global freight pricing models, market trends, and international logistics. Key Responsibilities: Develop and implement competitive overseas pricing strategies for air, ocean, and land freight services, including export door delivery pricing . Analyze market trends , competitor pricing , and customer requirements to formulate optimal pricing structures. Monitor government regulations , surcharges, and other logistics variables to update pricing models accordingly. Collaborate with overseas agents , partners , and vendors to secure competitive and timely pricing. Provide accurate rate quotations for overseas freight shipments based on customer needs and internal pricing guidelines. Support the sales team with customized proposals , balancing profitability and competitiveness. Review and finalize pricing agreements ensuring alignment with company policies and IATA standards . Coordinate with operations , sales , and customer service teams for smooth pricing strategy implementation. Continuously monitor pricing performance to maintain profitability while staying competitive in the market. Ensure strict adherence to IATA regulations , international pricing frameworks, and tariff structures. Maintain up-to-date documentation for all pricing activities, including quotations, contracts, and rate changes in company systems. Interested candidates are requested to share their updated CV hr.coordinator@sagroupindia.com Mobile : 7683064662

Job Title:Project ManagerExperience10-13 YearsLocation:Noida : Technical Skills: SME level working knowledge on Airlines functions. Should have great understanding of Airlines jargons, process, IATA rules, Crews, PSS knowledge. Project Management areas (Project tracking (Effort, schedule, Issue) and project reporting) Good in establishing and running governance setup, overlooking the client relationship, Hands-on experience in handling team, resolving team conflicts - understanding the issues, solving the issues, He should have previous very good client relations and should be acting as a interaction point to understand client ask by inculcating that in the team to meet that. Very good in financials and staffing. Have thorough knowledge on IPG/any project metrics /review. Strong communication skills in English, written and verbal Preferred Skills Process knowledge and knowledge on Staffing, P&L, project rampup/rampdown etc. Process Skills: General Project Management SDLC processes Project management processes and tools MPPM/Speed processes MPP-PPMC/CATW/Presage DXC processes Behavioral Skills: Good Attitude Quick learner Leadership Team player Flexible to work with client (US) Qualification: BE /B Tech /MCA PMP and/or CSM certification(s) is/are Must. . Be abreast with the latest happenings in technology world and enjoy a satisfying work life balance. .The current opportunity, . you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high . CSATs, project completion on time and being one of the best teams to work for in the organization. You get an open and transparent culture along with freedom to experimentation and innovation Experience in PMO support. Skills: PRIMARY COMPETENCY Project and Program Management PRIMARY Domain / Industry Knowledge PRIMARY PERCENTAGE 100