About IGT: IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, Data & Digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 13,500 CX and Technology experts from 30+ nationalities. IGT is part of the Apollo group of companies (Apollo is a leading global alternative investment manager with approximately $414Bn under management) IGT's Data & Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience Our service offerings include providing consulting / advisory & delivery services to our customers to improve synergies between business & technology by enabling latest, best practice delivery and collaboration mechanisms. These include lifecycle transformation & rapid development / technology delivery services leveraging latest technology stack across the enterprise where our services include: Data Analytics, Data Engineering, Hyper-Automation, Software Engineering, Quality Engineering (Testing), Architectural Transformations, Platform services including Cloud Computing / Transformation, Systems Integration as well as IT Operations service management deliver innovative & cutting-edge solution using best practices & expertise on Agile, DevOps, Lean as well as traditional methodologies. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Job Title: Project Manager – Airline Domain Location: Gurugram (5 Days from office) Job Type: Full-Time Experience: 8+ years Domain: Airline / Aviation About the Role: We are looking for a dynamic and results-driven Project Manager with strong Airline domain experience to lead and deliver strategic projects for our clients in the aviation sector. The ideal candidate will have a deep understanding of airline operations, systems, and processes, with a proven track record in project management, client engagement, and cross-functional leadership. Key Responsibilities: Lead end-to-end delivery of airline domain projects, ensuring scope, timeline, cost, and quality objectives are met Engage closely with airline clients to understand business needs, define project scope, and translate them into actionable plans Manage project schedules, risks, issues, and dependencies using agile/waterfall or hybrid methodologies Coordinate with cross-functional teams including development, QA, business analysts, and third-party vendors Monitor and report project progress through regular status updates, dashboards, and stakeholder meetings Ensure adherence to compliance, security, and quality standards in all project phases Drive continuous improvement by identifying and implementing best practices Support pre-sales activities such as RFP responses, estimations, and client presentations (as required) Required Skills and Experience: Bachelor’s degree in Engineering, Computer Science, Business, or related field; PMP/Prince2 certification is a plus 8+ years of total experience, with at least 3-5 years managing projects in the airline or aviation industry Strong knowledge of airline systems such as PSS (Passenger Service Systems), DCS (Departure Control Systems), revenue management, loyalty systems, or MRO (Maintenance, Repair, and Overhaul) Hands-on experience in managing enterprise applications, digital transformation, or system integration projects in airline context Excellent stakeholder management, communication, and negotiation skills Familiarity with tools like MS Project, JIRA, Confluence, or similar Ability to work in a global delivery model and manage geographically distributed teams Preferred Qualifications: Prior experience working with Tier-1 airline clients or global aviation service providers Agile/Scrum certification (CSM, SAFe, etc.) Exposure to IATA standards and airline regulatory frameworks Show more Show less

SUMMARY: The IT System Administrator and Security Compliance Coordinator position incorporates system support and administration of the CargoWise One (C1) Application and Security Group Compliance functions within the C1 system. This position supports the Information Technology Department as well as Global Process Compliance, Human Resources, Accounting, Finance, Operations, and other departments. ESSENTIAL FUNCTIONS: Create and maintain security groups, monitoring/auditing activity as necessary, and manage membership assignment Train regional and local administrators on System Administration and other related topics Document system settings and changes as required, and monitor user training when applicable Maintain listing of approved global positions and related job descriptions User administration: Setup and Maintenance - Keep employee records up to date by processing employee status changes within C1 in a timely manner, including deactivation of terminated employees, creating new employee profiles, and revising rights as required Audit staff profiles and security groups and advise stakeholders of any changes Maintain HR information systems within C1 and compile reports as needed Set up Client and Agent Organizations: Configure Branch, Company and Agent setup and revision including change of address and branch mapping When managers are unavailable, ensures Organizations are entered as temporary Orgs Collaborate with local IT resources to assist in warehouse setup (location and package types), import products for warehouse and brokerage from legacy systems Import IATA rates and train local IT resources on how to import IATA rates Provide Vessel upload and data in conjunction with Master Data Management and integration Team members Provide Global HR with Go-Live implementation support related to staff records and system setup when onboarding countries Coordinate workflow and procedures between Global HR, Compliance and the IT department Update charge codes after approval is received and make Tax ID changes as needed including overriding settings and editing/distributing messages as needed C1 Incident Management: Review, troubleshoot and resolve C1 incidents, or escalate as appropriate. Assign a criticality to incidents and monitor open tickets Maintain update communication and confirm resolution with end users or CargoWise. Close incident after resolution is confirmed Compile feature requests based on incident information and submit change requests within C1 according to standard process Printers: Assist local IT resources in printer setup within the C1 application Manage printer assignment according to login groups Monitor customer service tasks queue for administration requests Provide support to end users whenever possible, or escalate to CargoWise Communicate changes to system end users when necessary Manage Process Controller Service for tasks and stop or restart as needed Provide Champion user and INTTRA setup for subsidiaries Assign Bank Accounts to General Ledger and confirm with International Finance Department, add Bank Accounts to Production environment Accounting Authority: Confirm authority setup as based on matrix. Work with the VP of Accounting Compliance for specific changes or issues. REQUIRED SKILLS: A solid understanding of the Freight Forwarding Industry, C1 Application and the Company's organizational structure and processes Exceptional written and verbal communication skills, and the ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Flexible and adaptable; Ability to work in ambiguous situations Organized with a natural inclination for planning strategy and tactics Problems solving approach, root cause identification skills, and critical thinking skills Strong working knowledge of Microsoft Office Suite and CargoWise One PREFERRED EXPERIENCE AND QUALIFICATIONS: Bachelors degree in a related field Freight Forwarding experience (advantageous) Experience as a system / software trainer (advantageous) ENVIRONMENT: 100% performed in climate-controlled internal office environment working under normal office conditions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 13kgs. Show more Show less

We are hiring Travel Consultant for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: travel,communication skills,mis,routing,it,customer-oriented approach,adaptability,domestic travel bookings,routing knowledge,visa processing knowledge,problem solving,customer service,transfer coordination,routings,international travel bookings,reservations management,customer communication,problem-solving skills,time management,amadeus gds,amadeus,travel bookings,attention to detail,management,travel management systems,knowledge of travel trends,travel planning,gds systems,travel itinerary creation,international travel management,customer-oriented,travel & tourism,itinerary planning,gds,international fares,travel booking,domestic travel management,excellent communication,domestic and international travel reservations,domestic and international reservations,client communication,problem-solving,client management,communication,visa processing,reservations and cancellations handling Show more Show less

Company Description Travelpack India, a part of Travelpack, is a UK-based independent travel company specializing in tours, holidays, and flights to destinations worldwide including India, USA, the Far East, Middle East, and more. With over 28 years of experience, Travelpack offers excellent customer service and expert travel knowledge. The company is a member of ABTA and holds an IATA and ATOL Licence. Role Description This is a full-time on-site role for a Business Development Manager located in Pune, India. The Business Development Manager will be responsible for developing and implementing strategies to drive business growth, identifying new business opportunities, building strong relationships with clients, and achieving sales targets. Qualifications Job Summary: We are seeking an experienced and results-driven Corporate Business Development Manager to expand our corporate travel portfolio. The ideal candidate will have a strong background in B2B sales within the travel industry, with a proven ability to acquire, manage, and grow corporate accounts. You will be responsible for identifying new business opportunities, building long-term client relationships, and driving revenue growth through tailored corporate travel solutions. Key Responsibilities: Business Development & Sales: • Identify, target, and secure new corporate clients, driving business growth. • Develop and implement strategic sales plans to achieve revenue targets. • Conduct market research to identify emerging business opportunities and industry trends. Client Relationship Management: • Build and maintain strong relationships with corporate clients, ensuring high retention and satisfaction. • Customise travel solutions based on client needs, focusing on cost efficiency and service excellence. • Conduct regular account reviews to optimize travel programs and enhance client value. Negotiation & Contracting: • Negotiate contracts, pricing, and service agreements with corporate clients. • Collaborate with suppliers and travel partners to secure competitive rates and exclusive deals. • Ensure compliance with corporate travel policies and industry regulations. Collaboration & Reporting: • Work closely with internal teams (operations, finance, and customer service) to deliver seamless corporate travel solutions. • Provide regular sales forecasts, performance reports, and market insights to management. • Represent the company at industry events, trade shows, and networking opportunities. Key Requirements: • Experience: Minimum 5+ years in corporate sales or business development within the travel industry. • Industry Knowledge: Strong understanding of corporate travel management, global travel trends, and supplier negotiations . • Sales Acumen: Proven ability to generate leads, close deals, and achieve sales targets. • Client-Focused: Excellent communication, presentation, and negotiation skills to engage with corporate decision-makers. • Tech-Savvy: Proficiency in CRM software, travel booking systems, and Microsoft Office. • Flexibility: Ability to travel for client meetings and industry events as required. Preferred Qualifications: • Bachelor’s degree in Business, Travel & Tourism, or a related field. • Experience working with corporate travel management companies (TMCs). • Strong network within the corporate travel sector. Show more Show less

JOB PROFILE – TRAVEL CONSULTANT Company: View Holiday Trip Private Limited Location: Third Floor, 1/23-24, A, Pocket 1, Sector 4, Rohini, Delhi, 110085 Working Hours: 10:00 AM - 7:00 PM (Monday to Saturday) Fixed Weekly Off: Sunday Salary: ₹13,000 - ₹20,000 (Fixed) + Incentives (Salary for experienced candidates will be based on their last drawn salary) Freshers and Undergraduates can also Apply. About View Holiday Trip Pvt. Ltd. We are View Holiday Trip Pvt. Ltd., an India-based travel agency that turns every journey into an unforgettable experience. Established in 2014 and located in New Delhi, we specialize in offering customized travel solutions. With an IATA-approved, MCA-registered, ISO-certified company, and a valid GST, we have earned a trusted reputation in the travel industry over the past decade. Our goal is to provide exceptional travel experiences while ensuring customer satisfaction and seamless travel planning. Job Description: View Holiday Trip Private Limited is looking for a Travel Consultant to join our passionate and experienced team. In this role, you will be responsible for planning and organizing travel itineraries for our clients, offering personalized travel advice, and ensuring all travel arrangements are smooth and hassle-free. As a key member of our team, you will have the opportunity to contribute to our mission of making every travel experience a vital one. Requirements: Proven experience as a Travel Consultant or in a similar role (preferably 1-2 years). In-depth knowledge of travel destinations, airlines, hotels, and tours. Strong communication and customer service skills. Ability to manage multiple client requests and bookings simultaneously. Ability to work independently and as part of a team. Preferred Qualifications: Prior experience in customer service or sales is a plus. IATA certification or relevant travel industry certifications are a bonus. A background in the travel industry or a related field would be advantageous. Key Responsibilities: Provide expert advice to clients on travel destinations, accommodations, flights, and tours. Create customized travel itineraries based on clients' preferences, budgets, and travel dates. Handle the booking of flights, hotels, car rentals, and other travel-related services. Assist clients with travel documentation, visa processes, and other travel necessities. Respond to customer inquiries and resolve any travel-related issues promptly and professionally. Communicate effectively with travel vendors and suppliers to ensure the best deals and seamless booking confirmations. Stay up-to-date with industry trends, travel packages, and promotions to provide relevant and timely travel advice. Maintain strong relationships with clients, ensuring repeat business and customer loyalty. Manage payments, invoices, and confirmations for booked trips. Provide excellent customer service from initial inquiry through to post-travel follow-up. Why Join View Holiday Trip Pvt. Ltd.? Competitive salary with fixed pay and additional incentives. No sales targets — focus on delivering excellent service and building lasting client relationships. A supportive and collaborative team environment. A fixed weekly off on Sundays to ensure a healthy work-life balance. Work in a reputable company with over 10 years of experience in the travel industry. Opportunities for career growth and professional development in a well-established firm. Interested candidates can send their resume to Ms. Shivani – 9560201643. We look forward to having you as a part of our dedicated team at View Holiday Trip Pvt. Ltd.! References are highly Appreciated. 

Responsibilities: * Manage travel requests from start to finish using Amadeus & IATA standards. * Provide exceptional customer service throughout the process. * Book air tickets with airlines via GDS system.

Greetings from Sutherland!!! We are hiring for international Airline (Travel) process Domain - Interline profile and Fare Audit profile. Location - Airoli (Navi Mumbai) Work Mode - Work from Office Designation - Sr. Associate / Lead Associate Minimum 4-5 Years of Experience is required Immediate joiners preferred Roles and Responsibilities: For Interline Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Interline Inward and Outward is Mandatory Evaluation and Initiation of 3rd Rejections cases Experience on SPA and Source Code Error Clearing Quality check of tickets Bills receivables and Payable Roles and Responsibilities: For Sales PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Desired Candidate Profile Should have minimum 3-5 years of experience in Travel (Interline) process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 7304353583 or mail your CV on luvella.silveira@sutherlandglobal.com

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Role Purpose: The primary focus of a Pricing Specialist - Product Expert is to identify problems, recommend solutions, document requirements, and communicate the requirements and direction of new and existing products for airlines that meet the market demand and customer expectations. Roles and Responsibilities: Knowledge of ATPCO Automated Rules processing is required . Working with airlines directly, provide innovative solutions for shopping, pricing, reissues, and refunds using ATPCO fares and rules. With focus on shopping, pricing, reissues, and refunds, work with cross-functional teams to manage projects through concept, development, and implementation. During concept phase, create a project requirements document that defines all the requirements. During development phase, work closely with developers and project managers to ensure that the customer requirements are being met. During implementation and launch, work with other internal departments to ensure all elements of the launch come together to support quick adoption by new and existing customers. Create, review and update functional requirements documents and high level workflow technical design documentation for implementation of systems and applications projects. Support implementation and launch to market including managing pilots and beta tests Knowledge, Experience and Skills: Bachelors degree with 3+ years experience in the travel industry (preferably with an airline reservation system, GDS, or travel agency. Explicit ATPCO Automated Rules processing including automated reissues (Cat 31) and refunds (Cat 33) Strong overall knowledge of ATPCO fares, pricing, and data application Strong business requirements gathering and documentation capabilities Strong analytical, critical thinking, and problem solving skills Knowledge of IATA Fare Construction a plus and experience in gathering functional requirements and writing functional requirement documents

Key Responsibilities: Handle reservations, bookings, reissuance, and cancellations for domestic and international flights Use GDS tools like Amadeus, Galileo, or Sabre for booking and fare calculations Provide clients with the best available routing and pricing options Ensure timely issuance and delivery of travel documents and e-tickets Coordinate with airlines, travel partners, and internal teams for smooth service delivery Resolve ticketing and travel-related queries through email, phone, or chat Assist in visa documentation support if required Stay updated with airline fare rules, promotions, and travel advisories Maintain proper records of bookings and client communication Ensure 100% accuracy and compliance with company ticketing policies Requirements Skills & Competencies: Proficient in GDS systems (Amadeus, Galileo, Sabre) Good knowledge of airline fare rules, classes, and sectors Strong customer service and communication skills Attention to detail and ability to work in a fast-paced environment Basic understanding of travel regulations and visa requirements Ability to handle urgent and last-minute bookings with professionalism Preferred Background: 235 years of ticketing experience in a travel agency, tour operator, or airline Prior experience in both domestic and international ticketing IATA or relevant travel certification preferred Benefits Employee Benefits: Includes EPF, ESI, Mediclaim Insurance, Paid Leave, and Holidays as per company policy

B2B Ticketing - International & Domestic Roles and Responsibilities Reservation, Ticket Issuance, Creation of PNR, Re-issuance,Cancellation, Refunds & Checking Queue on CRS.Working out on itineraries. Desired Candidate Profile The Candidate should be able to read fare rules & penalty Worked on CRS (Like Amadeus / Galileo / Abacus) as well as Issuance of LCC A candidate who has handled independently International / Domestic Air Ticketing. Candidates who have done IATA/ Diploma in Travel Tourism Course etc. Rotational Shift Good Call & E-mail etiquettes. Minimum 1- 2 Years of Experience. Day Shift : 1.30 pm to 10.00 pm ( 2 - Openings ) Contact Details - 02240999451 ( Rachael D'souza - HR ) Send Your Resume: career@mytravelbazaar.com

We are hiring for Travel Voice Process for Gurgaon location Customer Support !! International Voice Process !! Travel Voice Any Grad can apply Salary upto 24 ctc 24*7 Shifts 5 days working 9911567769 / 9560028009 Required Candidate profile Any Graduate Fresher & Under-Graduate with Minimum 1 year of International Voice Process Experience can apply. Excellent Communication Skills 8860576337

Manager to oversee domestic and international flight bookings. The ideal candidate should be well-versed in GDS platforms (Amadeus & Galileo) and possess a strong background in handling group fares, consolidator negotiations, and series departures

Group Manager - Process Training 1. Lead, train, evaluate new hires in the system 2. Plan and manage internal reinforcement and refresher trainings and feedback sessions on monthly basis 3. Work collaboratively and conduct TNA/TNI with the Quality and Operations team to identify training needs 4. Interact with client on weekly basis 5. Manage content on the Learning Management System and create training SOPs 6. Identify process gaps and fix them through process changes, refresher trainings, etc. 7. Optimize training processes for efficiency and analyze training effectiveness 8. Plan and implement training programs that will prepare employees for the next level in the domain 9. Implement training KPIs, prepare and present reports on the same 10. Storyboard and prepare learning materials for programs 11. Coach and provide feedback to trainees on their performance in class and on shop floor 12. Create new training content and update existing content to support new hires and existing staff on the floor 13. Class records to be maintained and reports/dashboards to be published to leadership on regular basis 14. Research new training methods and implement them Qualifications 1. Sound knowledge of travel domain Reservation and Ticketing, Customer Relations; someone who has full exposure to the airline and travel agency world 2. Overall travel experience of more than 12 years with experience in different domains like Guest Relations, Ticketing 3. Classroom training experience with coaching and feedback of more than 6 years in reservation and ticketing 4. Should have used new age training methodologies to train batches and be aware of various training approaches 5. Should have new hire training experience with adequate coaching and feedback opportunities 6. Ability to conduct TNA/TNI and draw up relevant training plan and training content 7. Good people management and organizational skills 8. Good knowledge of MS Office – PowerPoint, Excel and Word 9. Excellent communication skills 10. Should be able to work on multiple projects at the same time and plan and prioritize tasks 11. Should be able to work in shifts if required by the Operating teams or Clients 12. Should have completed graduation or a similar degree

Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: Hiring: Hiring candidates as per client and process requirement on all communication parameters Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. Detailed daily New Hire training review Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients Coordination: Conduct interventions during process training and nesting TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Knowledge/ Qualification : Under Graduate/ Graduate Special Role Requirement: Excellent written and verbal communications. Bilingual in English and German Should be willing to work in 24*7 environment, (5 days) Should be willing to work in non-weekend offs Proficiency in MS office Travel ready Work Experience: Travel Experience: +3 Years Training Experience: Should have sound understanding of the training function and should have spent +2years in training department Corporate travel experience Certification/ Domain Certification (If Applicable) : GDS Certifications will be an added advantage.

We are hiring for US /UK & Spanish Travel Sales Executives for PPC calls & Meta calls Exp: 1-8yrs Salary range - 30k-70k + Inc Cabs & meals provided, Immediate Joiner. Location: Gurgaon, Delhi, Noida Call or Whatsapp HR Supriya @ 86904 51033 now. Required Candidate profile * Should be Ok with night shifts. * GDS / AMADEUS knowledge prefer. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Supriya @ 86904 51033 for telephonic interview

We are looking for a detail-oriented and experienced Ticketing Consultant to join our team at GoKite Tours. The ideal candidate will handle airline ticket bookings, fare calculations, cancellations, and reissuances with accuracy and efficiency. This role plays a critical part in ensuring clients receive smooth and cost-effective travel solutions. Key Responsibilities: Handle domestic and international air ticket bookings through GDS platforms (Amadeus/Galileo/Sabre). Issue, reissue, cancel, and refund tickets as per airline policies and client requests. Provide clients with fare quotes, travel options, and alternate routes to suit budget and preference. Keep track of airline promotions, special fares, and group booking offers. Coordinate with airlines for schedule changes, special requests, or dispute resolutions. Ensure proper documentation and maintain records of all bookings in internal systems. Work closely with holiday consultants, visa teams, and reservations staff to ensure end-to-end travel support. Update clients on changes in travel policies, flight schedules, and COVID-related regulations. Manage travel insurance issuance and flight-related add-on services when applicable. Requirements 1–3 years of experience in ticketing or travel operations. Proficiency in GDS systems like Amadeus, Galileo, or Sabre is mandatory. Good understanding of fare structures, IATA rules, and airline terms. Excellent attention to detail and problem-solving ability. Strong communication skills in English (regional language knowledge is a plus). PS : Immediate joiner preferred Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Work Location: In person

TCS is Hiring for Filling Distribution (FFD) Role!!! Location: Mumbai / Gurugram Shift: Rotational Job description below for your reference: Possess knowledge of filing and updating fares in the ATPCO system based on the information provided. Possess knowledge of filing and updating rule conditions such as Eligibility, Date/Time, Seasonality, Flight Application, Combinations, Advance Purchase, Negotiated Fares, Surcharge, Black out, Automated Changes and Cancellation, Fare By Rule, Footnote, Routing Map, etc. in the ATPCO system based on the information provided. Possess knowledge of special fare filing activities such as YQ/YR, Optional and Ancillary services, Branded Fares, Chart 1 & 2. Possess knowledge of performing quality assurance checks in the Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, etc. Should be well conversant with all the fare pricing and troubleshooting entries in the GDS such as Amadeus, Galileo, Sabre, etc. Good knowledge of World Geography, Fare Construction, etc. Validate fares and rules data for accuracy, completeness, and consistency. Identify fare and rule inconsistencies in the ATPCO and GDS system. Stay updated with industry trends and changes in ATPCO procedures Best Regards, Megha Dixit - TCS HR

We are seeking an experienced Tour Operations Executive – Group Departures to join our dynamic team. The ideal candidate should have a minimum of 3 years of hands-on experience in managing group tours and should possess strong destination knowledge of Europe, USA, Canada, and CIS countries . You will be responsible for end-to-end planning, coordination, and execution of group departures, ensuring seamless travel experiences for our clients. Key Responsibilities: Plan, coordinate, and operate outbound group tours for Europe, USA, Canada, and CIS countries. Liaise with DMCs, airlines, hotels, and service providers to finalize itineraries and secure competitive group rates. Prepare costings, quotations, and tour proposals for sales teams and clients. Handle visa documentation coordination and assist clients with related requirements. Oversee the execution of group tours including pre-departure briefings, ticketing, and travel documentation. Coordinate with on-ground partners to ensure smooth delivery of services. Address client queries and resolve operational issues in real-time during tours. Maintain accurate records of bookings, vendor agreements, and tour feedback. Identify opportunities to improve tour experiences and operational efficiencies. Stay updated with travel trends, airline policies, visa regulations, and destination-specific developments. Requirements: Minimum 3 years of experience in outbound group tour operations. Strong knowledge of Europe, USA, Canada, and CIS countries. Excellent negotiation and vendor management skills. Proficiency in itinerary planning, costing, and tour documentation. Good communication, problem-solving, and client servicing skills. Ability to multitask and manage multiple group departures simultaneously. Familiarity with travel software and tools (e.g., Amadeus, Galileo, or CRM systems) is a plus. Preferred Qualifications: Graduate in Travel & Tourism, Hospitality, or a related field. Certification in IATA or tour operations will be an added advantage. Prior experience working with a travel agency or tour operator handling outbound groups. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Morning shift Application Question(s): Are you from Kolkata? How many years of experience do you have in handling GITs? Work Location: In person

We are seeking an experienced Tour Operations Executive – Group Departures to join our dynamic team. The ideal candidate should have a minimum of 3 years of hands-on experience in managing group tours and should possess strong destination knowledge of Europe, USA, Canada, and CIS countries . You will be responsible for end-to-end planning, coordination, and execution of group departures, ensuring seamless travel experiences for our clients. Key Responsibilities: Plan, coordinate, and operate outbound group tours for Europe, USA, Canada, and CIS countries. Liaise with DMCs, airlines, hotels, and service providers to finalize itineraries and secure competitive group rates. Prepare costings, quotations, and tour proposals for sales teams and clients. Handle visa documentation coordination and assist clients with related requirements. Oversee the execution of group tours including pre-departure briefings, ticketing, and travel documentation. Coordinate with on-ground partners to ensure smooth delivery of services. Address client queries and resolve operational issues in real-time during tours. Maintain accurate records of bookings, vendor agreements, and tour feedback. Identify opportunities to improve tour experiences and operational efficiencies. Stay updated with travel trends, airline policies, visa regulations, and destination-specific developments. Requirements: Minimum 3 years of experience in outbound group tour operations. Strong knowledge of Europe, USA, Canada, and CIS countries. Excellent negotiation and vendor management skills. Proficiency in itinerary planning, costing, and tour documentation. Good communication, problem-solving, and client servicing skills. Ability to multitask and manage multiple group departures simultaneously. Familiarity with travel software and tools (e.g., Amadeus, Galileo, or CRM systems) is a plus. Preferred Qualifications: Graduate in Travel & Tourism, Hospitality, or a related field. Certification in IATA or tour operations will be an added advantage. Prior experience working with a travel agency or tour operator handling outbound groups. Show more Show less

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

We are hiring Inside Sales Executive for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Inside Sales Executive in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: gds systems,reservations and cancellations handling,international travel management,customer-oriented approach,time management,reservations management,mis,routing,travel itinerary creation,customer communication,domestic and international reservations,travel & tourism,visa processing knowledge,customer-oriented,travel planning,problem-solving skills,travel bookings,international fares,client communication,travel,international travel bookings,problem solving,management,knowledge of travel trends,customer service,visa processing,routings,communication,domestic and international travel reservations,client management,domestic travel bookings,travel booking,it,adaptability,amadeus gds,domestic travel management,amadeus,problem-solving,routing knowledge,itinerary planning,inside sales,travel management systems,attention to detail,communication skills,detail-oriented,excellent communication,transfer coordination,gds Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As a Senior Engineer - Quality Assurance, you will be responsible for fully testing the product or system to ensure it functions properly and meets the business needs. The role will involve creating and implementing testing methods, recording the test results, and providing recommendations to improve software programs based on the results. Duties and Responsibilities: •Execute the various performance tests including Load test, stress test, endurance test, capacity test •Capture and analyze performance test metrics •Design, development and execution of Test Cases, Test Scenarios & Test Plans •Writing and executing GUI, Functional, Regression, Security, and Performance related test cases •Participate in troubleshooting of issues with different teams to drive towards root cause Identification and resolution •Analyze the functional and non-functional requirements and designs Test Scenarios and Test cases- •Coordinating testing activities with Development Team •Organize the status meetings and send the Status Report (Daily, Weekly etc.) Knowledge, Experience & Skills: •Problem-solving and good analytical skills •Prior testing experience •Experience in API testing (using SOAP UI / Postman) •Good knowledge in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) •Bachelor's degree in computer science, software engineering, computer information systems, or information technology. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role Purpose: The primary focus of a Pricing Specialist - Product Expert is to identify problems, recommend solutions, document requirements, and communicate the requirements and direction of new and existing products for airlines that meet the market demand and customer expectations. Roles and Responsibilities: Knowledge of ATPCO Automated Rules processing is required. Working with airlines directly, provide innovative solutions for shopping, pricing, reissues, and refunds using ATPCO fares and rules. With focus on shopping, pricing, reissues, and refunds, work with cross-functional teams to manage projects through concept, development, and implementation. During concept phase, create a project requirements document that defines all the requirements. During development phase, work closely with developers and project managers to ensure that the customer requirements are being met. During implementation and launch, work with other internal departments to ensure all elements of the launch come together to support quick adoption by new and existing customers. Create, review and update functional requirements documents and high level workflow technical design documentation for implementation of systems and applications projects. Support implementation and launch to market including managing pilots and beta tests Knowledge, Experience and Skills: Bachelor's degree with 3+ years’ experience in the travel industry (preferably with an airline reservation system, GDS, or travel agency. Explicit ATPCO Automated Rules processing including automated reissues (Cat 31) and refunds (Cat 33) Strong overall knowledge of ATPCO fares, pricing, and data application Strong business requirements gathering and documentation capabilities Strong analytical, critical thinking, and problem solving skills Knowledge of IATA Fare Construction a plus and experience in gathering functional requirements and writing functional requirement documents What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!