996 Iata Jobs - Page 6

IGT is dedicatedly looking for agents who have a ATPCO & Navitaire experience, please find below the job description: About the Role : It Includes managing and distributing fares, ensuring accuracy and compliance; and utilizing both Navitaire and ATPCO systems for fare filing and management. The role also requires expertise in fare construction, pricing, and troubleshooting within Global Distribution Systems (GDS) like Amadeus, Galileo, and Sabre. Responsibilities : Fare Filing and Distribution : Filing and updating fares in ATPCO based on provided information, ensuring accuracy in published and privately distributed fares. Rule Management : Managing and updating rule conditions such as eligibility, date/time restrictions, seasonality, flight application, combinations, advance purchase, and surcharges within ATPCO. Special Fare Filing : Handling special fare filing activities like YQ/YR, optional and ancillary services, branded fares, and Chart 1 & 2. Quality Assurance : Performing quality assurance checks in GDS systems (Amadeus, Galileo, Sabre) to ensure accurate fare display and functionality. GDS Troubleshooting : Troubleshooting fare pricing and entries within GDS systems. System Proficiency : Demonstrated experience and proficiency in Navitaire and ATPCO systems for fare management and distribution. Compliance : Ensuring compliance with airline policies, IATA guidelines, and regulatory requirements. Fare Construction and Pricing : Knowledge of fare construction, pricing methodologies, and World Geography. Reporting : Preparing reports such as SLA reports, production reports, and audit reports. Qualifications : Minimum 2 years of ATPCO & Navitaire experience Graduation mandatory Pay range and compensation package : Salary between 65000 - 70000/Month.

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Excellent Sabre, Amadeus and NDC knowledge Strong knowledge of world geography and airlines Understanding of airline alliances, routing, hub cities, partners airlines Ability to create multicity logical routing Construct fares keeping the complex route in mind Good understanding of codeshare, plating carriers, fare family. Excellent NDC pricing and ticketing knowledge Decision to opt for GDS/NDC basis Airline/routes Strong written communication skills for email interaction IRD – Find lower fare on a ticketed PNR keeping the Cabin, Fare type, baggage, seat preference same from old ticket. Strong comprehension skills to understand passenger query and respond Preferred with IATA/Travel Diploma Min 2 years of Experience in Complex GDS Ready to work 24/7 shift environment Qualifications Graduate

Minimum 1 Year Exp In PPC/META Sales || US Process Hiring Travel Voice Process || Excellent Communication skills Location-Gurgaon/Delhi/Noida Salary upto 60k + Lucrative incentives Call Or drop your cv 9706756724 Required Candidate profile Call Or drop your cv 9706756724 References Appreciated!!!

We are recruiting for Cargo Operations Supervisor based in Ahmedabad, India. The selected candidate will be involved in overlooking and ensuring that QR standards and procedures are implemented in order to achieve over all goals. Plan, supervise and support the staff in order to provide customer service and surpass revenue targets. Ensure full compliance at all times with all safety and security regulations and procedures as per host state and company requirements. Update HO on the current local government regulations to the respective station to ensure smooth cargo operations. Accountabilities Coordinate with Ground Handling Agents (GHA) on regular basis to ensure QR standards and procedure are adhered to: Ensure all safety measures are taken by operations staff as well as GHA Ensure all staff adheres to optimal use of capacity to maximize revenue whenever possible with on time performance for freighters. Handle customer requirement/ request professionally on a daily basis. Assist staff and customers to resolve difficult issues. Reduce customer complaints. Support import customers for clearance of their cargo, liaise with customs authorities to facilitate smooth and timely import clearance, liaise with HQ DOH and/or origin stations for necessary support Flight planning with maximum utilization of the flight capacity, control and operation export & import. Maintain a close coordination between QR Space Control and customers by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on a/c. Coordinate between QAS, QR and outstations on a shipment requiring special handling/ attention to ensure smooth movement of cargo, when required. Coordination with customers/ Cargo claims supervisor at Head Office, handling of discrepancies at stations and in all administrative issues related to station. To generate high revenue to the company by efficient planning of the flights, extra care in handling of order to avoid revenue loss, high quality of service to achieve customer satisfaction. To disseminate all Cargo related information for updating customers regarding customs, governmental and health authorities’ rules and to HO to comply with regulations and to avoid penalties, destruction, etc. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Job Posting Jul 21, 2025, 1:09:38 PM High school qualification with at least 4 years of relevant experience Command of English language Understanding of Cargo Procedures/ Acceptance/ office/ warehouse/ ramp/ People Management IATA recognized dangerous goods Ramp handling and load control of all types of aircraft You must have the legal rights to live and work in India to be considered for this role About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. LEVEL 1 PRODUCT AND CUSTOMER SUPPORT Based in Bangalore India Great place to work. Great place to grow. For people interested in technology and for those with expertise in tourism. We provide multi-skilled, multilingual, cross-functional support to our business partners. Every day we assist Travel Agencies and Airlines around the world to resolve issues related to the Sabre software and Solutions Portfolio. We analyses problems, recommend corrective actions to Travel Agents and Airline Customers in collaboration with internal teams. Product & Customer Support is a modern organization focused on customers and building good relations with Sabre business partners. Our employees are a truly global and multicultural team. If you join us, you’ll provide Sabre customers with awesome customer service related to our products and play a key part in building long-lasting relationships with them. This includes responding to customer inquiries, analyzing problems, using diagnostic tools, and recommending solutions to customer application questions. We provide product and technical support of Sabre Portfolio of Products via Phone, Call-Back, Chat and Web-Case. Key Responsibilities: Reports directly to the 1st Level Support Supervisor. Respond to customer inquiries, analyzing problems using diagnostic tools and recommending solutions to customer questions. relating to a Sabre HOST and a broad set of Solutions and its Functionalities. Utilizes technical and analytical skills to solve hardware, software, and network configuration problems. Installation and troubleshooting of Sabre provided applications. Interfaces with customers, internal departments, and vendors to identify their needs and establish hardware, software, and network requirements. Performs Product and Technical Support functions and provides routine support to Travel Agencies and Airline Customers in accordance with the set service standards. Provide Product and Technical Support of Sabre Products via Phone, Call-Back, Chat and Web-Case on a 24/7 Support Operation. Records all received contacts (Phone, Web-Case, Chat and Call-Back) in prescribed formats in CRM tool(s). Works collaboratively in a team environment with advanced support teams, account managers, implementation, and development resources to meet customer expectations regarding the resolution of maintenance issues. Ensure that customer needs are met. Must have the ability to evaluate the impact of the issue on the customer and escalate issues. Act as the lead interface with the customer, internal or external, regarding support of our products Good time management and priority setting skills are required to be able to manage daily responsibilities and own technical development and growth. Demonstrate sense of urgency for sensitive issues . Ensure to deliver the highest level of customer service and satisfaction while continuously demonstrating excellent teamwork, interpersonal skills, and commitment. Performs ad-hoc tasks assigned by the Leaders, Supervisors, Team Leads or Seniors i.e., onsite support, floor walking, handling special projects etc. Job Requirements: Prior GDS knowledge (Sabre, Galileo, Amadeus) and travel industry knowledge is highly expected. Experience in software, hardware technical support and trouble shooting. Experience in remote troubleshooting. Experience with CRM tools such as Salesforce is desirable. Ability to analyses, identify key problems, articulate them efficiently and make decisions to solve issues. Excellent interpersonal and teamwork skills. Experienced in providing customer support using available multi channels: Call-back, Phone, Web-Case, Email and Chat. Ability to extend knowledge in area of new technologies. ITIL/ XML/ API/ SQL Programming will be a plus. Bachelor's degree or equivalent desired. Diploma in basic IATA /UFTAA standard course will be a plus. Able to work in 24x7 shift model supporting a global customer base. Language Skills: Professional fluency in written and spoken English is a must. We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. #LI-Hybrid#LI-BG1

Responsibilities: Manage domestic & international ticket bookings using Amadeus, Sabre & Galileo. Provide exceptional customer service with focus on client satisfaction. Cafeteria Travel allowance Health insurance Sales incentives Annual bonus Performance bonus Retention bonus Mobile bill reimbursements Accessible workspace

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Duties & Responsibilities Middleware Management: Install, configure, and maintain middleware platforms including Apache Tomcat, RedHat JBoss, Microsoft IIS, and Oracle Weblogic. Network Security: Implement and manage network encryption technologies such as SSL and HTTPS. Authentication and Authorization: Manage SSO solutions, particularly with Active Directory, and implement MFA. System Administration: Perform basic Linux administration tasks and manage VPNs, DNS, and IPAM. Messaging Technologies: Work with messaging technologies like IBM MQ and Rabbit MQ. Infrastructure-as-Code: Use tools like Terraform, Ansible, and Git for infrastructure management. Shared Services Support: Support applications delivering MFA, data tokenization, and data encryption. Continuous Improvement: Identify and implement improvements to middleware and shared service applications. Agile Methodologies: Participate in Agile environments using Scrum and/or Kanban. Knowledge, Experience & Skills Proficiency with Apache Tomcat, RedHat JBoss, Microsoft IIS, and Oracle Weblogic. Kafka and Citrix experience is a plus. Strong written and verbal English skills. Excellent problem-solving and analytical skills. Strong teamwork and communication abilities. At least one role at a major, global organisation with 100s or 1000s of servers to manage Working with colleagues/customers in the UK and US Some evidence of automation experience, ideally mentioning keywords 'Terraform', 'Ansible', 'Python', 'Powershell' Some evidence the candidate has had to think for themselves - e.g. they have been a consultant, team lead, project lead or just generally someone who has autonomy in one or more of their roles Evidence that they have written documents and/or mentored/coached more junior colleagues or clients What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

Positions: Travel Consultant / Sr. Travel Consultant Location : Akbar Travels Pvt Limited #58, 3rd Floor, 2nd Cross, Residency Road Bengaluru 560025 Karnataka. Contact : +91 9980740259 Email: hrm@akbartravels.me Key Responsibilities: Handle domestic & international bookings flights, hotels, cars, and related services. Process ticket issuance, reissuance, cancellations, and refunds using GDS systems (Amadeus/Sabre/Galileo). Manage fares and bookings for Low-Cost Carriers (LCC) and NDC-based airline content . Ensure compliance with travel policies , fare rules, and visa requirements. Manage schedule changes , delivering excellent customer service. Stay updated with airline contracts, promo fares, and industry regulations . Provide post-travel support and handle feedback or complaints professionally. Requirements: 2 to 4 years of experience in travel consulting and GDS ticketing. Proficiency in Amadeus, Sabre, or Galileo systems. Deep knowledge of ticketing processes including issuance, reissuance, and refunds . Strong customer service and communication skills . Ability to work under pressure and handle urgent issues efficiently. Attention to detail and strong organizational abilities. Certification in Travel & Tourism is a plus. Why Join Akbar Travels? Work with one of the leading travel agencies in the country. Opportunity to manage diverse and global travel itineraries . Be part of a customer-focused, dynamic team . Please share your resume at hrm@akbartravels.me. You can also contact 9980740259

Job Summary Website: https://www.traveldesignergroup.com/www . rezlive.com Designation: Senior Sales Executive Experience: 2-4 Years Location: Surat, Delhi, Pune, Hyderabad Role & responsibilities Candidate will have to cover B2B market & generate branding and product positing of RezLive.com Create new business opportunities and affiliations for RezLive.com Support, and client training to existing clients on Rezlive.com Developing new business and generating new sales lead The candidate will be responsible for sales of Travel related services to Travel Agents. Following up on existing quotes and inquires with Travel Agents. Maintain relationship with existing clients & generating new clients to develop business Coordination with operation team for pre-sales requirement. Desired Profile: Should have 2 to 4 years of work experience in Travel Industry Good command over English, Hindi and Local language (able to read and speak) - Tour consultant. Candidate should have knowledge of local travel trade. Candidate should have experience to sell outbound destinations. Basic computer knowledge along with experience of using MS Office, Emails and Internet Good knowledge of destinations, agents & hotels in these regions. Candidate worked in outbound travel agencies; IATA Certified will be given preference. Job Types: Full-time, Permanent

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

As an Architect of Solution Engineering at Accelya you will be responsible to design and architect new solutions and improve customer specific products, including but not limited to the following areas: IATA NDC Booking, Pricing, Ticketing, Payments, Reporting Agile Methodology Supporting Sales and Pre-sales on Accelya Products You will work on a daily basis with the business analysts, development, QA, PM and SM team members to solution products that customers love. You will also have to coordinate core solutions with the Product and Technology Teams. As a key leader of the team, you maximize the value delivered by ensuring that the teams backlog is aligned with the customer's and key stakeholder needs and the solution or capabilities needs are well understood. Duties & Responsibilities: In close partnership with the Project Manager, Business Analyst, Development Team and QA throughout the delivery lifecycle, ensuring the customer and business voice is well understood throughout. Work with the customers to understand the requirements and design the solution that best fits customer's need in Accelya's eco system. By working with key stakeholders (PM, Architects etc.) you can create architectural solution documents and guide the business analyst with the Solution Approach and BRD documents. You understand the market and transformations occurring in the customer base, you represent the customer (buyer) and user (business user or end customer) in the planning process. You work with the team on estimations and expected release times, holding stakeholders account to commitments. You welcome feedback and adapt plans from internal and external stakeholders and ensure quality, security and design are parts of every iteration. Help the Pre-Sales and Sales Team with RFP responses, solution design responses and even demo Accelya products. Knowledge, Experience & Skills: 6+ years professional experience in technical lead and business solution architect roles. Experience in the travel industry. Expertise in designing end-to-end workflow solutions, leveraging NDC . Experience diagramming solutions, e.g. sequence diagram, logical data models etc. Has a proven track record of action and execution in bringing customer needs flawlessly to market. An excellent communicator and team collaborator to ensure execution of the delivery. Experience in platform/API solutions along with business user front ends. Demonstrate technical curiosity and passion for exploring new technologies for future technical roadmap via continuous learning and self-development. Experience understanding technical and platform topics. Worked in Agile teams with a benefit of training or certification. AWS platform is preferred.

We are hiring Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: client management,travel consulting,domestic travel bookings,routings,attention to detail,collaboration,problem-solving skills,travel itinerary creation,domestic travel management,iata,reservations management,travel & tourism,visa processing,mis,visa processing knowledge,domestic and international travel reservations,detail-oriented,travel management systems,problem solving,client communication,itinerary planning,management,routing,international fares,customer-oriented approach,communication skills,travel management,communication,knowledge of travel trends,travel bookings,time management,travel planning,amadeus,transfer coordination,gds,excellent communication,travel consultant,customer-oriented,gds systems,adaptability,reservations and cancellations handling,travel,customer communication,amadeus gds,domestic and international reservations,it,international travel bookings,customer service,travel consultation,routing knowledge,travel booking,problem-solving,international travel management

We are hiring Senior Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: time management,domestic and international reservations,excellent communication,problem-solving,travel,iata,visa processing knowledge,attention to detail,detail-oriented,routing,domestic and international travel reservations,amadeus gds,communication skills,international fares,it,routing knowledge,customer-oriented,gds,international travel bookings,adaptability,customer service,problem-solving skills,domestic travel bookings,gds systems,knowledge of travel trends,amadeus,reservations and cancellations handling,travel management,customer-oriented approach,international travel management,travel planning,travel bookings,client management,communication,transfer coordination,routings,travel management systems,travel booking,travel itinerary creation,domestic travel management,travel & tourism,customer communication,mis,client communication,reservations management,problem solving,management,itinerary planning,travel consultant,travel consulting,visa processing

Job Title: Travel Operations Manager Location: Shilgoan, Diva Thane We are looking for a dynamic and detail-oriented Travel Operations Manager to lead and optimize our travel operations processes. As a key part of our operations team, you will ensure seamless travel bookings, manage supplier relationships, support automation initiatives, and deliver an exceptional experience to our B2B and B2C clients. You will collaborate closely with product, tech, and customer support teams to drive operational excellence across our travel tech platform. Key Responsibilities: Oversee day-to-day operations related to flight, hotel, and holiday bookings across the platform. Monitor and manage PNRs, cancellations, modifications, refunds, and rescheduling processes. Work with tech teams to identify operational pain points and improve automation and workflows. Maintain strong relationships with GDS (e.g., Amadeus, Sabre) and non-GDS suppliers, aggregators, and consolidators. Handle escalations, service issues, and ensure SLAs are met for customer queries and transactions. Implement SOPs and process enhancements to improve operational efficiency and reduce turnaround time. Collaborate with QA, Product, and Engineering teams to identify bugs or integration issues with booking engines. Manage a team of operations executives and support their training, performance tracking, and growth. Provide data-driven reports to leadership on operations KPIs, supplier performance, and user behavior. Stay updated with travel industry trends, OTA practices, and regulatory guidelines (e.g., DGCA, IATA). Requirements: Bachelor’s degree (preferably in Travel, Tourism, Business Administration, or Hospitality). 5+ years of experience in travel operations; experience in a travel tech company/OTA/SaaS is a plus. Hands-on experience with GDS tools (Amadeus/Sabre/Galileo), hotel booking platforms, and DMC APIs. Strong understanding of end-to-end booking processes (flights, hotels, ancillaries). Excellent leadership, communication, and problem-solving skills. Proficiency with Excel, CRM tools, and ticketing systems (e.g., Freshdesk, Jira). Exposure to tech-driven process automation and dashboards is preferred. Ability to thrive in a fast-paced, agile, and collaborative environment. Preferred Qualifications: Knowledge of multi-tenant SaaS architecture in travel domain. Prior experience working with mid-office/back-office tools. Certification in travel management, IATA, or PMP (preferred but not mandatory). Job Type: Full-time Pay: Up to ₹60,000.00 per month Benefits: Provident Fund Work Location: In person

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Good knowledge on UNIX/Linux commands and Shell scripting Knowledge Min L2 Cassandra Support Nice to have options to maybe include : ITIL Security best practises Sharding for scalability Knowledge and experience with Clustering Knowledge and experience with Cloud technologies OS Performance tuning for NoSQL Nice to have : Able to complete documentation through Confluence pages Number of years experience 7+ years -- depending on budget and skill level we are looking for. Knowledge in installation/upgrades/migration/backup and restore/data recovery, performance tuning, Cassandra schema design, and experience in loading data into Cassandra clusters. Very good english What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

Job description Were Hiring: Air Ticketing Executive (Amadeus Specialist) Location: Gurgaon (On-site) | Shift: Rotational Experience: 2-4 Years | Department: Travel Operations ________________________________________ Role Overview: Flights Mojo is seeking a skilled Air Ticketing Executive with hands-on experience in Amadeus GDS. The role involves ticket issuance, reissuance, refunds, and exchanges for both domestic and international bookings. ________________________________________ Key Responsibilities: Issue/reissue/refund tickets via Amadeus GDS Handle PNRs, fare calculations & flight changes Coordinate with airlines for waivers & discrepancies Maintain accurate booking records & customer communication ________________________________________ Requirements: 1+ year of Amadeus GDS experience Strong knowledge of fare rules & IATA procedures Good communication & multitasking skills Flexible to work in shifts/weekends ________________________________________ Apply Now: Send your resume to hr@flightsmojo.com Subject: Application for Air Ticketing Executive Amadeus

FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Job Title Product Stewardship Associate I Summary This position assures continuity and growth of the business by complying with regulations applicable to the company’s products and business activities. Executes transactional processes as necessary, to ensure day-to-day compliance with applicable hazard communication regulations. Responsible for Safety Data Sheet and label generation and maintenance. Participates in the screening of new raw materials and Management of Change (MOC) processes. Provides regulatory approval in the New Product Introduction (NPI), product extension, and product translation processes. This role will provide regulatory support to both internal and external customers, lead/ contribute to development of new concepts, techniques, and standards and ongoing implementation and continuous improvement of product safety, hazard communication, and regulatory processes and system support. Responsibilities Include Responsible for evaluating the Supplier documents and maintain the up-to-date information in EHS specification for raw materials used across various Momentive locations. Provides regulatory approval in the material master workflow for raw material creation, extensions by ensuring that the regional hazard communication needs have been satisfied. Responsible for the preparation and update of Safety Data Sheets and labels for raw materials, intermediates, and finished products using standard systems and processes as per the regional regulatory requirements. Responsible for material introduction (NPI), classifications and labelling (includes dangerous goods classifications with SME inputs). Interacts with and responds to global customers, suppliers, and other applicable functions in supporting hazard communication and regulatory compliance needs Develops understanding and application of regulatory principles, concepts, practices, and in-depth knowledge of industry practices pertaining to Hazard communication. Initiates necessary actions related to changing chemical regulations in various world regions. Drives projects related to Raw material maintenance and compliance as identified. Ensures compliance through management of regulatory checks/blocks. Contributes to SAP EHS data management and system integrity. Supports change management by initiating Notification of Change (NOC) Participates in Procurement Management of Change (MOC) processes. Establishes, manages, and/or reports metrics for work and/or tie into global reporting to assure progress with respect to compliance and business growth is measured and communicated Qualifications The following are required for the role Basic Qualifications / Requirements Bachelors of Engineering / Pharmacy / Masters’ degree in Chemistry, Biology, Life Science, Environmental Science, Industrial Hygiene or equivalent 2-4 years in Chemical Industry, Product Stewardship and Regulatory Compliance/ Environmental Health and Safety/Occupational Safety and Industrial Hygiene or other applicable experience Understanding of GHS concepts, EMEAI / AMR/ APAC Regulatory framework Good English verbal, written and presentation skills Computer literate in standard office systems Excellent interpersonal skills and the ability to work effectively with all levels of the organization Position requires availability for global calls and interactions, may have to be open to flexible working hours to overlap with the business day in case of supporting different time zones. Preferred Qualifications SAP EHS experience Knowledge on Dangerous good regulations (IATA / IMDG preferred) What We Offer At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact. Join our Momentive team to open a bright future. #BePartoftheSolution About Us Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer’s products forward—products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law. To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.

IATA STAFF PREFERRED This position requires an individual who has excellent customer service skills , attention to detail, and good communication abilities. Key responsibilities include booking tickets, checking passengers in, managing cancellations and refunds , assisting with lost baggage, and ensuring compliance Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

Job Title: Sales Telecaller – Travel & Tourism Company: Aaryan Leisure & Holidays Pvt. Ltd. Location: Bhubaneswar Job Type: Full-Time Experience: 1–5 years preferred Industry: Travel & Tourism About Us: Aaryan Leisure & Holidays Pvt. Ltd. is a leading IATA-approved travel company with over 20 years of experience in curating unforgettable travel experiences. With a presence in Kolkata, Bhubaneswar, and Amritsar, we offer customized domestic and international packages, group tours, MICE solutions, and more. Job Responsibilities: Make outbound calls to potential customers from provided leads. Promote and explain domestic and international travel packages. Understand customer needs and offer suitable tour options. Convert leads into confirmed bookings through follow-ups and client engagement. Maintain a database of customer interactions and update CRM tools regularly. Coordinate with operations and sales teams to ensure smooth trip planning. Meet monthly sales targets and generate revenue through telephonic sales. Key Requirements: Excellent verbal communication and persuasive skills (Hindi & English a must; regional languages are a plus). Prior experience in telecalling or sales (preferably in travel/tourism) is an advantage. Good knowledge of travel destinations, packages, and current travel trends. Confident, result-oriented, and customer-focused attitude. Basic computer skills (MS Excel, CRM tools, etc.). Benefits: Attractive Incentive Structure on Sales Travel Discounts on Personal Bookings Career Growth Opportunities in the Travel Industry Supportive and energetic work environment Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Paid sick time Provident Fund Experience: Sales Calling: 1 year (Preferred) Telemarketing: 1 year (Preferred) Language: English (Required) Work Location: In person

Job Title: Ticketing Executive (Experienced) Industry: Travel and Tourism Department: Air Ticketing / Reservation Location: Coimbatore, Tamil Nadu. Experience Required: Minimum 2 to 5 years of experience in Domestic and International Ticketing Job Summary: We are looking for a detail-oriented and experienced Ticketing Executive to join our travel operations team. The ideal candidate will be responsible for managing air ticket bookings , handling changes or cancellations , and ensuring customer satisfaction through expert ticketing and travel solutions. A solid knowledge of GDS systems (Amadeus, Galileo, Sabre) and fare construction is essential. Key Responsibilities: · Handle domestic and international air ticket bookings using GDS systems like Amadeus, Galileo, or Sabre. · Issue, re-issue, and cancel air tickets based on client requests and airline guidelines. · Provide clients with flight itineraries , fare quotes , and travel solutions in a timely manner. · Ensure accurate data entry of booking details and ticketing information. · Coordinate with airlines for fare rules, seat availability, group bookings, and special service requests. · Handle refunds , PNR modifications , revalidations , and schedule changes efficiently. · Monitor airline fare updates, route changes, and promotions. · Support clients with pre-travel information , including baggage rules, check-in guidelines, and visa requirements if needed. · Manage ticketing for corporate and leisure clients , ensuring high standards of service. · Maintain daily reports of ticketing transactions and share updates with the sales or accounts team. · Assist the sales team with travel planning and customized itineraries. · Ensure high standards of customer service and quick resolution of complaints or booking issues. Required Skills & Competencies: · In-depth knowledge of GDS software (Amadeus, Galileo, or Sabre). · Strong understanding of airfare structures , fare rules , and airline policies . · Excellent communication skills (verbal & written). · Good customer service and interpersonal skills . · Ability to multi-task , manage time effectively, and work in a fast-paced environment. · Strong problem-solving and decision-making abilities. · Accuracy and attention to detail in documentation and ticketing. Educational Qualification: · Graduate (preferably in Travel & Tourism / Hospitality / Aviation). · Certification from IATA ticketing courses (preferred). Working Conditions: · Full-time , with flexibility in working hours based on client requirements or urgent bookings. · May require weekend or holiday support for urgent cases. Salary: · Based on experience and skills – 15k -35k. Job Type: Full-time Pay: From ₹393.48 per day Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Travel planning: 2 years (Preferred) Expected Start Date: 19/07/2025

:Designation - CX Agent Job Requirement Experience in B2B (Agency or Corporate) client management. Should be an excellent team worker with good communication skills. Need to have effective Telephone and Email etiquettes. Need to be a quick learner around the functionality of the product and be able to use different troubleshooting techniques. Need to have excellent understanding knowledge of Travel Technology (computer reservations systems (CRS), GDS systems and e-travel), Amadeus and Galileo. Need to be proficient in English & Hindi; knowledge of additional languages is an advantage. Need to have exemplary customer service skills with an ability to present, persuade and communicate effectively. Having knowledge about Visa, Train/Bus, Cabs, Packages will be an additional advantage. Should have knowledge about TC areas, Airline code, City code, Type of fares. Having timely travel restriction knowledge would be an advantage. IATA certification will be an added advantage. Ready to work in shifts. Maintain relationships with clients by providing support, information and guidance. --- Job Responsibility Responsible for inbound and outbound calls and assisting guests with their queries within the defined TAT. Responsible for responding to guest emails and feedback as per the agreed TATs. Responsible to execute clearing of the backend queues for manual processing, failure handling, etc. Responsible to maintain a good relationship with our frequent bookers, Passengers and Travel coordinators. Responsible to Adhere to set SLAs 100% of the time. Responsible to escalate the call in a timely manner to ensure the customer is being heard at all levels. Responsible to support day to day queries / service related to bookings (ticket cancellation / Reissuance / issuance) with the highest level of customer service via telephone and email. Responsible to ensure highest level of Telephone and Email Etiquettes. Responsible to co-create process guidance to the Team Leaders. Update reports on daily basis for the team leader / manager. Responsible for identifying areas of opportunity for automation and coordinating with your team leader to ensure it is documented and sent to the team Clarification for execution. Responsible for working closely with internal support teams to determine the root cause for customer issues as per the defined TAT. Responsible to assist team leaders / manager’s with daily documentation, process improvement, analysis and implementation of effective methods to address process gaps with active efficiency levels of the team / process. Responsible for identifying clients' needs and suggesting suitable travel options. --- Min Qualification Graduate / Diploma in Travel & Tourism or IATA certified. Travel Industry (OTAs, B2B Consolidator, Airlines, Travel Agency, Corporate Travel Desk). Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Work Location: In person

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Manager India Role purpose As a Manager information security, you will play a critical role in the development, implementation, and management of the company's information security strategy. This position will focus on architecture, engineering, RFP and contract management, and serving as a business security liaison. Sr, manager will work closely with various departments to ensure the security of the company's information assets and compliance with relevant regulations. Duties & Responsibilities Security Architecture and Engineering: Develop and maintain the security architecture framework to ensure the integrity, confidentiality, and availability of information assets. Oversee the design and implementation of security solutions, including network security, endpoint security, and cloud security. Collaborate with IT and engineering teams to integrate security best practices into system and application development. RFP and Contract Management: Lead the development and evaluation of security requirements for RFPs (Request for Proposals) and contracts. Ensure that security considerations are integrated into vendor selection and contract negotiation processes. Manage relationships with third-party vendors and service providers to ensure compliance with security policies and standards. Secure assessment for in house products Organise and orchestrate in house products to be assessed for secure assessment including third party contractors Plan periodical assessment of all in house developed solution and get require certificate of completion and reports released Follow up product team to close all open points as per secure assessment results Business Security Liaison: Act as the primary point of contact for business units regarding information security matters. Provide guidance and support to business units in identifying and mitigating security risks. Conduct security awareness training and promote a culture of security within the organization. Compliance and Risk Management: Ensure compliance with relevant regulations, standards, and frameworks (e.g., PCI DSS, GDPR, ISO 27001, NIST). Conduct regular security assessments and audits to identify vulnerabilities and recommend remediation actions. Develop and maintain incident response plans and coordinate responses to security incidents. Leadership and Collaboration: Provide leadership and mentorship to the information security team. Collaborate with senior management to align security initiatives with business objectives. Represent the information security function in internal and external meetings and forums. Knowledge, Experience & Skills Bachelor’s degree in Information Technology, Computer Science, Information Security, or a related field. A master’s degree is preferred. Professional certifications such as CISSP, CISM, CRISC, or similar are highly desirable. +8 years in Cyber Defence, with at least 3 years in a managerial role Strong understanding of security architecture, engineering, IT frameworks, standards, and regulations. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders. Proven ability to manage multiple projects and priorities in a fast-paced environment. Experience with risk management tools and software. Knowledge of cloud security and emerging technologies. Experience with RFP and contract management processes. Familiarity with data privacy regulations and compliance requirements. Excellent communication and interpersonal skills Ability to work effectively with cross-functional teas and manage multiple priorities What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment Equal Opportunity Accelya is an equal opportunity action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. About Accelya Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams. We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. For more information, please visit www.accelya.com What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client.