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3 - 8 years
6 - 7 Lacs
Chennai
Work from Office
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism We are seeking a Travel Consultant with 3+ years of experience to assist clients with booking international and domestic travel, including flights, hotels, and car rentals. Responsibilities include managing reservations, changes, cancellations, and debt recovery. Must have expertise in CRS (Amadeus), knowledge of visas, passports, international fares, and routing. Graduate with IATA Certification required. By clicking Accept All Cookies , you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Posted 3 months ago
2 - 3 years
4 - 6 Lacs
Jaipur
Work from Office
Pilot Process @ Transcom India -Jaipur About Transcom : https://transcom.com/in/ Job Overview: We are looking for an experienced Travel Support Agent with hands-on expertise in GDS Amadeus to join our dynamic team. If you have a passion for travel, strong communication skills (C1 level proficiency), and a background in flight and car rental bookings, this is a fantastic opportunity to grow your career in a fast-paced environment with excellent rewards. Key Responsibilities: Handle inbound and outbound travel queries related to flight and car rentals. Utilize Amadeus GDS for booking, re-issuance, and cancellations. Provide end-to-end travel assistance with a focus on customer satisfaction. Ensure accuracy in bookings and adhere to process and compliance standards. Maintain service levels in a rotational shift setup. Requirements: Minimum 2 years of experience using Amadeus GDS (certificate not mandatory). Strong communication skills with C1 level English proficiency. Prior experience handling flight and car rental reservations. Willingness to work rotational shifts and 5.5 days a week. Perks: Both side cabs (Pick and Drop) Monthly Incentives along with Salary Great Place to Work. Salary Upto - Negotiable base on last CTC . (No Bar for the right candidates)
Posted 3 months ago
2 - 3 years
0 - 0 Lacs
Mumbai Suburban
Work from Office
Key Responsibilities: Process ticket bookings, cancellations, and modifications using Galileo and Amadeus systems. Assist clients with travel-related inquiries and provide accurate information regarding fares, availability, and travel options. Ensure all bookings are handled efficiently and in compliance with company policies and procedures. Maintain up-to-date knowledge of travel industry trends and fare structures. Collaborate with other team members to resolve any issues or discrepancies related to ticketing. Handle customer complaints and concerns professionally, providing prompt solutions and follow-up. Generate and maintain accurate reports related to ticketing activities. candidate profile
Posted 3 months ago
4 - 9 years
0 - 3 Lacs
Hyderabad
Work from Office
Mandatory Skills: 1. Passenger service system (Navitaire, Amadeus, Sabre) for managing reservations, ticketing, departure control, etc. 2. Revenue Management, Flight Operations, Schedules, Experience in Reservation/Booking engine etc. 3. Airlines Regulatory Compliance & Security (IATA, DGCA) 4. Global Distribution system (GDS)
Posted 3 months ago
- 3 years
0 - 3 Lacs
Gurgaon/ Gurugram
Work from Office
Hiring Travel Backend Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Any Travel certificate, travel course can apply Fresher with travel course can apply 5 days Working-rotational Shift Gurgaon Location Required Candidate profile Fresher with travel certification can also apply Ug/Grad both can apply Call or whatsap Mahi - 9871856986 Rajiya - 9354352748
Posted 3 months ago
0 - 3 years
2 - 3 Lacs
Mumbai
Work from Office
Job Description : Multi-tasking and ready to adapt to new situations and challenges or role reversal Handle misconnections and get the flights confirmed by the Airlines. Reporting to the Team Lead to achieve goals. Requirements: Fresher or a year experience in any industry Knowledge of the Travel Industry would be a plus Good written and verbal communication. Ability to work in different shifts (Includes night shift) Self-learning and being able to take initiative are very important. Experience / Relieving letter of previous two companies mandatory for an experienced candidate. Immediate joiners preferred Kindly confirm your availability through a call or an email bhagyashri.kadam@etraveligroup.com | 9076091032 Refer your friends who would be interested for this job role. OR Feel free to walk in for the Interview on the below mentioned address
Posted 3 months ago
0 - 1 years
1 - 1 Lacs
Mumbai
Work from Office
Customer Assistance: Assist customers with ticket purchases, reservations, and inquiries. Provide accurate information regarding ticket availability, pricing, and schedules. Ticket Processing: Process payments and issue tickets efficiently and accurately. Handle ticket modifications and cancellations, including re-booking flights and calculating refund amounts. System Management: Maintain and update ticketing systems and databases. Ensure all ticketing operations comply with airline policies. Coordination: Coordinate with event organizers or travel partners to provide up-to-date information. Collaborate with team members to ensure a seamless customer experience and support event operations. Reporting: Prepare and distribute reports on ticket sales and attendance. Maintain accurate records and documentation of ticketing transactions. Customer Support: Handle customer complaints and resolve issues promptly and professionally. Provide excellent customer service and maintain a friendly demeanor.
Posted 3 months ago
4 - 6 years
3 - 5 Lacs
Mumbai
Work from Office
4 + years experience, well versed with tools like Galileo / Amadeus and Handling Corporate queries. Roles and Responsibilities: Be responsible for providing customer support to clients related to reservation, ticketing and booking with experience on hotel and Car booking also. Ticketing (both Domestic & International), maintain of ticket request sheets/register and Visa documentation, billing for clients. Guiding the clients with good routing and fares. To work towards converting every enquiry into a booking by providing tailor- made package to the guests Making professional, accurate, cost arrangements for clients while providing excellent customer service. Ticket billing, sending O/S to clients, payment follow ups (in absence of accountant) Work on tools like Galileo / Amadeus. Taking care of Premier Customers/ Corporates.
Posted 3 months ago
2 - 7 years
2 - 3 Lacs
Chennai
Work from Office
1. *AIR TICKETING* Qualification - Any Graduate Experience - 2+Yrs (Travel Industry) To Handle International & Domestic Ticketing Vacancy:-2 2. *Holiday Consultant* Qualification - Any Graduate Experience - 2+Yrs (Travel Industry) To Handle International indepth Europe holiday Packages & operations Vacancy:-2 3.*Visa Consultant* Qualification - Any Graduate Experience - 2+Yrs (Travel Industry) To Handel All International Visa Vacancy:-1 *_Salary as per industry standard* *Interested Candidate's Forward Your Resume To* Sales@Travelfantasie.com http://wa.me/+919841138013 *Travel Fantasie* 53 station road villivakkam Chennai 600 049 98411 38013 https://maps.app.goo.gl/Pb5DM6GAu4hbfh3NA
Posted 3 months ago
2 - 7 years
3 - 4 Lacs
Chennai
Work from Office
Ticketing Executive ( after office hours ) Company: Parry Travels, Murugappa Group Location: Chennai Qualification: Any degree, Diploma (Diploma in IATA added advantage) Experience: 3 - 4 years of experience in both domestic and international ticketing using Amadeus. Job Responsibilities: Independently manage client interactions and provide both Domestic and international ticketing services for Corporate / individual clients. Handle booking requests, cancellations, and modifications on time , on their own. Maintain a professional rapport with clients and provide exceptional customer service post sales. Being professional, patient, and have a "people-first" attitude Requirements: Male candidates preferred Strong communication skills ( English & Tamil ) and ability to work independently. Knowledge of Amadeus ticketing systems and LCC booking platforms Language: Strong verbal and written English Open to work in any shift timings
Posted 3 months ago
2 - 7 years
3 - 7 Lacs
Hyderabad, Bengaluru
Work from Office
Manage travel bookings, cancellations, and amendments using Amadeus, Galileo, and Sabre systems. Process air tickets, Ensure compliance with airline fare rules, refund policies, and cancellations. B2B sales and Agent Support & Holiday Packages
Posted 3 months ago
7 - 15 years
0 Lacs
Gurugram, Haryana
Work from Office
Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Aviation IT Solutions Good to have skills : Business Requirements Analysis Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are seeking a skilled and detail-oriented Business Analyst with proven functional knowledge in the airline industry to support and drive several technology transformation projects. The ideal candidate will act as the bridge between business stakeholders and technology teams, ensuring that requirements are accurately gathered, analyzed, and translated into actionable solutions. Roles & Responsibilities: - Must have experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing - Good to have additional skill experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Altéa Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation - Collaborate with business stakeholders, IT teams, and third-party vendors to gather, document, and analyze business requirements - Translate business requirements into functional specifications and user stories. Walkthrough of tests cases and functionality demo to the business - Facilitate workshops, interviews, and stakeholder meetings to capture project goals and pain points - Leverage functional knowledge of airline operations (e.g., reservations, ticketing, departure control systems, loyalty programs, etc.) to ensure alignment with industry best practices - Design test cases for entire application and build RTM for the requirements as testing proceeds - Assist in creating business process models, data flow diagrams, and use cases - Perform smoke testing, regression, functional testing - Conducting Data driven testing, cross browser testing and parallel test execution - Support end-to-end project lifecycle including requirement gathering, gap analysis, solution design, testing, and implementation - Work with QA teams to define and validate test cases; support UAT and defect triaging - Part of Production checkouts/releases - Monitor project progress, track deliverables, and escalate issues/risks as needed - Support change management and user training efforts as new systems or processes are introduced Professional & Technical Skills: - Minimum 7 years TL of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation - Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management - Experience in conducting requirement workshops and Demos - Deep understanding of the Airline/Airport Business Process Models - Experienced in Amadeus API Integration testing, TIBCO or MULESOFT - Experience in automation testing of webservices using Postman and SOAPUI - Skills: SoapUI · REST APIs · XML · JSON · Altea Reservations · IATA NDC · Altéa Suite ·Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation - Must To Have Skills: Proficiency in Aviation IT Solutions, experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing - Good To Have Skills: Business Requirements Analysis, experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Altéa Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation - Excellent written and verbal communication skills with experience of working in cross-functional teams - Strong inter-personal, lateral thinking and problem-solving skills are a must - Professional client-interfacing experience is a must - Ability to lead a team as well as work in a team - Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Additional Information: - The candidate should have a minimum of 7 years of experience in Aviation IT Solutions - This position is based at our Gurugram office - A 15 years full-time education is required 15 years full time education
Posted 3 months ago
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