996 Iata Jobs - Page 4

Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Designation: Holiday Consultant (Domestic) Location: Ahmedabad Experience Range: 2+ Years Salary Range: - UPTO 6 LPA Responsibilities Create customized holiday quotations and contacting suppliers for obtaining quotations Managing booking and in-trip customer issues Design Travel Itineraries & make Travel arrangements Assist & explain guest about their tour plan at the time of final handover. Resolve any problem that arises regarding the trip for the customer. Research destination and travel prices, customs, weather conditions, reviews, etc. Plan and sell transportations, accommodations, insurance, and other travel services Collect deposits and balances Offer and promote different services and offerings Keep learning about latest industry trends Attend webinars, conferences, and other educational programs Deal with occurring travel problems, complaints, or refunds Attend travel seminars to remain updated with tourism trends Enter data into CRM software and maintain client files Maintain statistical and financial records Requirements and skills Prior travel agency experience is a must. Customer-oriented mindset Basic computer skills and software like MS Office. Company Profile: Established in 1998, The company has been committed to bring their clients the best in value and quality travel arrangements. Their strong company culture and passion for our profession has resulted in them being named one of the "Best Corporate Travel Agency" in Ahmedabad. The management is active on various travel advisory boards and committees for travel organizations. They are a part of IATA, TAAI, IATO, TAFI etc. Travel magazines (Insights Success) and many more. They are amongst the top luxury travel providers in India and are a part of Traveller Made. They are also preferred partners with LHW (The Leading Hotels of the World), Jumeirah Hotels, Four Seasons Hotels, Preferred Hotels Partner, Stars and Luminous of Marriott Hotels, Hyatt Prive, Diamond club of Dorchester Collection Hotels, Address Hotels and lot more luxury hotels. Thanks & Regards, Rishita Verma HR Recruiter Mantras2Success +91 7227046629

We are hiring for International Travel Process. Looking for candidates with GDS knowledge (Travel BPO Experience). Salary upto 60k Retention Bonus 1 lakh Non Travel International BPO experience salary upto 35k Retention bonus 60k Mehak 9650005227

Qatar Airways is seeking experienced professionals for the role of Analyst - Revenue Protection based at our Global Business Services (GBS) in Ahmedabad, India. This persor would perform eligibility audit of discounted tickets and manage queries from the internal and external stakeholders Responsibilities Investigate the discounted tickets to validate the eligibility for discounts. Coordinate with the BPO for issuing ADMs for discrepancies identified by the revenue audit team. Act as the first point of contact for BPO and internal QR teams for passenger audit related queries. Perform reconciliation and review and the assigned GL accounts and analyse for accuracy and completeness. Identify and support the implementation of transformation projects, performance excellence and process improvement initiatives and work with IT, BPO and other teams for improving the unit’s service delivery. Contribute in the development of the revenue protection manual with all the relevant process. Perform all activities ensuring SLA/ KPI’s are achieved, including but not limited to ensuring on time investigation of tickets, resolving BPO queries within the defined TAT, etc. Perform other department duties related to his/her position as directed by the Fraud Screening Manager. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Job Posting Jul 24, 2025, 4:50:19 PM Qualifications Required Bachelor’s degree in Accountancy or equivalent with minimum 3-5 years of experience in a fare audit role Preffered IATA Basic certification Proficient in MS office, with good command over MS excel About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Role - Associate Experience - 1 year International Travel & CS Voice required Location - Gurgaon/Noida Salary - Up to 4.5 to 6 LPA 5 days working || 2 offs Shifts - Day & Rotational For more details Contact HR Nitin @9999435387 Required Candidate profile Any Grad / UG can Apply Excellent Communication Skills Required Need Immediate Joiners Perks and benefits Cab Facility PF + Other perks

Senior Specialist - Enterprise Applications - MS Dynamics Role Purpose: As a Senior Specialist - Enterprise Applications - MS Dynamics, you will take ownership of senior specialist - enterprise applications - ms dynamics-specific challenges, lead initiatives that drive progress, and deliver measurable results. Collaborating with cross-functional teams, you will help the company achieve its strategic goals. Duties & Responsibilities: - Develop and implement strategies for senior specialist - enterprise applications - ms dynamics that align with company objectives. - Oversee the execution of tasks related to senior specialist - enterprise applications - ms dynamics, ensuring high quality and timeliness. - Collaborate with key stakeholders to identify opportunities for improvement. - Maintain a high standard of excellence in senior specialist - enterprise applications - ms dynamics-related practices. Primary Duties &Responsibilities : - Lead and manage projects within your scope of senior specialist - enterprise applications - ms dynamics. - Monitor progress and report results to leadership and stakeholders. - Serve as the primary point of contact for senior specialist - enterprise applications - ms dynamics-related matters. - Provide mentorship and guidance to team members as needed. Knowledge, Experience & Skills: - Strong expertise in senior specialist - enterprise applications - ms dynamics principles and methodologies. - Proven track record of success in a similar role. - Exceptional leadership, analytical, and communication skills. - Advanced knowledge of relevant tools and technologies. What we offer: - Competitive salary and benefits. - Opportunities for career growth and professional development. - Flexible work arrangements to promote work-life balance. - An inclusive and collaborative work culture.

IGT is hiring for Travel experts who has experience into Travel/Airline of Minimum 6 months if graduate and 1 year if UG. 5 Days working Internation process Rotational shifts and week offs Salary up to 38000/CTC WhatsApp your CV on 7303735166 - Jacob Paul (IGT HR)

1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience

Qatar Airways is seeking experienced professionals for the role of Accountant – Accounts Receivable based at our Global Business Services (GBS) in Ahmedabad, India. This position will be primarily responsible for managing the receipt posting, cash application and set off for all forms of payments and all channels of receivables ensuring that all the transactions are handled promptly and efficiently for the assigned portfolio within the QR Airways group. Perform reconciliations and ensure that the unapplied cash balances are cleared within the defined SLA’s. Responsibilities Perform receipt posting for collections for all form of payments for the assigned portfolio to the customer accounts in a timely manner. Ensure that all receipts are correctly recorded and posted in books of the company. Set off the cash receipts against the customer invoices based on supporting documents and payments received in bank. Investigate and resolve discrepancies related to cash receipt and set off. Coordinate with the credit control team and other internal and external stakeholders to ensure that the collections are properly recorded and proper set off for collections. Execute cash application on daily basis by checking supporting documents and payment received in bank. Prepare and submit monthly cash receipt reports to the Finance Manager. Assist in the preparation of month-end closing documents related to cash management. Perform all activities ensuring SLA/ KPI’s are achieved, including but not limited to on time receipt posting, on time cash application, etc. Respond to internal and external audit queries and ensure responses to information requests are complete, timely and accurate. Contribute to the SOP’s and process documentation get it duly reviewed and signed-off by team lead/ accounts receivable manager as and when required. Contribute to the knowledge management database by documenting all new issue resolution / exception handling techniques as and when identified. Ensure compliance with company policies and financial regulations and Assist in internal and external audits by providing necessary documentation. Identify opportunities for finance transformation, process excellence and automation of existing processes to ensure process efficiency, reduce operational risks and improve the units’ service delivery. Perform adhoc tasks and duties as directed by the Team Lead/ Accounts Receivable Manager Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Job Posting Jul 24, 2025, 2:16:34 PM Qualifications Required Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience Proficient in MS Excel, pivot tables and graphs Experience of working with ERP Good command of English language Ability to communicate properly with colleagues and other internal/external parties Working knowledge of IATA/ICH/ICCS/CASS rules and regulations Knowledge of working with Oracle ERP About Qatar Airways Group Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Global Distribution System (GDS) & Online Portals Specialist - Experienced & Fresher Positions Location: Hyderabad, India About the Role We are seeking both experienced and entry-level GDS & Online Portals Specialists to join our travel operations team in Hyderabad. This role involves managing reservations, bookings, and ticketing through various Global Distribution Systems and online travel portals while providing exceptional customer service to our clients. Key Responsibilities Execute bookings, reservations, and ticketing through GDS platforms (Amadeus, Sabre, Galileo) and online travel portals Process flight reservations, changes, cancellations, and refunds accurately and efficiently across multiple platforms Create and maintain PNRs (Passenger Name Records) with complete and accurate passenger information Apply airfare rules, implement booking policies, and manage schedule changes Ensure fare optimization and identify cost-saving opportunities for clients across GDS and online platforms Resolve complex booking issues and provide solutions for itinerary changes Stay current with airline policies, fare rules, and industry regulations for both GDS and online portal operations Generate reports and maintain accurate booking records from all platforms QualificationsFor Experienced Candidates: Minimum 1+ year of experience working with any GDS platform (Amadeus, Sabre, and/or Galileo) and/or online travel portals Working knowledge of GDS native commands and cryptic entries Good understanding of airfare construction, ticketing procedures, and airline policies Experience with international and domestic flight reservations across multiple platforms For Fresh Graduates/Entry Level: Recent completion of training certification in any GDS platform (Amadeus, Sabre, or Galileo) and/or online travel portal operations Basic understanding of travel industry operations and online booking systems Willingness to learn and adapt quickly to new systems and procedures Note: Brief training on online portal systems will be provided by the company Common Requirements for All Candidates: Ability to work efficiently under pressure and meet deadlines Excellent communication and customer service skills Detail-oriented with strong problem-solving abilities Flexible to work in shifts as required Strong computer skills and ability to multitask Employment Terms Probationary Period : 6 months for all new hires Post-Probation : Based on performance evaluation, successful candidates will be offered either: Permanent employment position, or Contractor role with competitive terms Performance will be assessed on accuracy, efficiency, customer service quality, and adherence to company policies Benefits Competitive salary package (commensurate with experience level) Comprehensive training and professional development opportunities Brief training provided on online portal systems and operations Career advancement pathways within the travel industry Collaborative and dynamic work environment Performance-based incentives and recognition programs Application Process Qualified candidates are invited to submit their resume and a brief cover letter. Please specify: Your experience level (experienced professional or fresh graduate) Relevant GDS training/certification details Your preferred employment type (permanent or contract consideration) We welcome applications from both seasoned professionals looking for new opportunities and fresh talent ready to start their career in the travel industry. Job Types: Full-time, Part-time, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer Contract length: 12 months Pay: ₹5,000.00 - ₹15,000.00 per month Expected hours: 50 – 60 per week Benefits: Flexible schedule Work from home Schedule: Day shift Evening shift Fixed shift Monday to Friday Morning shift Night shift Rotational shift US shift Weekend availability Weekend only Ability to commute/relocate: Attapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: GDS: 1 year (Preferred) Language: English (Preferred) Telugu (Preferred) Hindi (Preferred) Tamil (Preferred) any other language (Preferred) License/Certification: IATA COURSE (Preferred) Location: Attapur, Hyderabad, Telangana (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

Roles & Responsibilities 1. Air Ticket Booking o Manage domestic and international flight bookings for corporate and individual clients. o Use GDS tools such as Amadeus and Galileo for fare search, PNR creation, and ticket issuance. o Handle cancellations, re-bookings, and refunds efficiently. 2. Client Coordination o Suggest the best options in terms of pricing, airlines, and timing. o Maintain good relations with regular clients and ensure high satisfaction. 3. Pricing & Fare Management o Monitor airline fares and deals; provide clients with cost-effective solutions. o Coordinate with consolidators or airline representatives for special fares or bulk deals. 4. Team Coordination o Coordinate with the accounts team for client payments and reconciliations. o Support senior staff in managing high-volume booking seasons. ______ Qualifications Required Minimum: 12th Pass with relevant experience in ticketing Preferred: Graduate (any stream) with ticketing/travel certifications (IATA, etc.) ______ Key Skills Proficiency in GDS systems: Amadeus / Galileo Good communication skills (Hindi & basic English) Understanding of airline fare rules, PNR management Basic computer knowledge (Excel, Word, Emails) Ability to multitask and work under pressure ______ Preferred Candidate Based in Delhi NCR and willing to work from the Barakhamba office Has hands-on GDS experience and is comfortable working with minimal training Polite, client-focused, and efficient under pressure Job Type: Full-time Pay: ₹10,220.04 - ₹36,128.56 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Required) Experience: Flight booking: 1 year (Required) GDS Tools (Amadeus, Galileo): 1 year (Required) License/Certification: Ticketing/Travel certifications (IATA, etc) (Required) Work Location: In person

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact The Junior Airport Planner will manage the preparation of airport planning studies on general aviation and commercial service airports. Planning studies may include but are not limited to airport master plans, airport layout plans, creation of alternatives, site selection studies, aeronautical surveys, landing approach feasibility studies, safety and security analysis, justification studies and benefit cost analysis studies. Keep current with ICAO/DGCA planning and design aspects. Responsibilities Develop and contribute to airport master planning, airport system planning, airfield planning, terminal planning, airspace planning, and environmental studies; Designing, analysing and planning of airside and terminal concepts; Perform research, gather data and carry out assessment/analysis to support airport planning studies; Prepare technical presentations, reports, review scopes of work for airport planning studies; Able to work on multiple projects or assignments concurrently; Proactive action or co-ordination with the wider (global) aviation team and other project team members. Able to communicate effectively within internal Jacobs Aviation Team; Assist with business development and proposal preparation; Meticulous with strong analytical and problem-solving skills; and Support the aviation team in pursuits and business development activities Experience Airport master planning; Demand and capacity analysis; Facilities programming; Airfield and apron planning; Terminal interfacing like HOS, FLB & PBB analyses; Airfield simulation modelling; OLS modelling; and Support facility planning Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role. Here's what you'll need Bachelor’s Degree in aviation management, Aeronautical Science or Planning Master’s Degree in Airport Planning and Management / Aviation Management KEY COMPETENCY -Technical Skills Airport design and master planning; Software skill to accomplish specific planning tasks through Avi PLAN or equivalent software; Preparation of Technical reports and presentations; Comprehend and apply ICAO/IATA/DGCA/AAI criteria to the design and communicate/collaborate with project team and clients; Assist with business development and proposal preparation; and Professional certifications are a plus KEY COMPETENCY - Soft Skills Interpersonal Skills; Problem Solving Skills; Communication Skills-Oral, Written & Listening; Process Orientation; and Strong data analysis and presentational skills

Job title Credit Controller Team Lead – Accounts Receivable (Ahmedabad, India) Ref # 250000G8 Location India - Ahmedabad Job family Corporate & Commercial Closing date: 06-Aug-2025 Qatar Airways is seeking experienced professionals for the role of Credit Controller Team Lead – Accounts Receivable based at our Global Business Services (GBS) in Ahmedabad, India. This position will be primarily responsible for leading a group of credit controllers that are focused on controlling and monitoring the accounts receivables of Qatar Airways network. The Credit Controller Team Lead will guide and lead the efforts of their team members guiding and coaching them to ensure full control on all form of payments and all channels of receivables including BSP, CASS, Digital Sales, GSA, ATO, CTO, etc. They will also be responsible for monitoring the team performance against the defined KPI’s, SLA’s and the team objectives and targets, ensuring maximum stakeholder satisfaction and effective people management. Responsibilities: Lead and manage a group of credit controllers and ensure that assigned portfolio of accounts receivable accounts are accounted for, reconciled and recorded in time. Design, monitor and update the evaluation methodology for customer credit evaluation/credit review conducted by business teams to reduce covered and uncovered risk exposure. Oversee the monitoring of the agents’ sales against the credit limits/securities to ensure that the financial exposure is adequately covered as per the policy. Track, manage, escalate and resolve the pending actions, disputes and queries for unresolved issues as highlighted by the team members. Review the requests for receivable write-offs, debit notes write-offs, credit card transactions and charge backs, validate the reasons and highlight/present to the senior management for further approval. Design, update and maintain the risk management policy for insuring the cash in safe/ transit and other unsecured risk exposure. Oversee the bank guarantees coverage to ensure that the exposure are adequately and effectively covered and escalate for renewal if required. Oversee the communication with overdue accounts, negotiating repayment plans, when necessary, coordinate and follow up on legal cases and final settlements. Design, monitor and share the regular (daily/weekly/fortnightly) EWS reports with stations team received from the revenue accounting BPO and IATA for further action by the respective stations to minimize any uncovered risks of exposure. Oversee the BSP/CASS link operations, periodic review the risk of productive and non-productive agents monthly and ensure that stock access for defaulting customers are restricted on the portals. Be a subject matter expert for all compliance requirements to both Internal and external stakeholders. Manage and review the monthly closing of financial records to ensure the accuracy of general ledger accounts assigned to the team. Monitor SLA/KPI for the unit and keep close track for non-compliances with SLA/KPI and take initiatives for closing the gap in performance Conduct regular review of the AR ageing reports and develop follow up mechanisms to ensure prompt recoveries and clean aging Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications Qualifications Required: Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience Proficient in MS Excel, pivot tables and graphs Knowledge of working with Oracle ERP Good command of English language 2-3 years of experience for leading team About Qatar Airways Group Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=250000G8

Job title Senior Credit Controller – Accounts Receivable (Ahmedabad, India) Ref # 250000G7 Location India - Ahmedabad Job family Corporate & Commercial Closing date: 06-Aug-2025 Qatar Airways is seeking experienced professionals for the role of Senior Credit Controller – Accounts Receivable based at our Global Business Services (GBS) in Ahmedabad, India. This position will be primarily responsible for controlling and monitoring the accounts receivables of Qatar Airways network in line with internal policies and accounting procedures. Ensuring full control on all form of payments and all channels of receivables including BSP, CASS, Digital Sales, GSA, ATO, CTO, etc. Monitor the accounts receivables MIS reports and ensure that the respective teams account for the accounts receivable on time and ensure proper review of the accounts receivable portfolio allocated to them and take accountability on overdue receivables. Responsibilities: Review, reconcile and validate the statement of accounts of the accounts receivable accounts to ensure that all the transactions are accounted, reconciled and recorded in time. Review the customer accounts on daily basis and coordinate with customers/ banks/internal and external stakeholders to resolve customer issues and complete their actions. Review the customer credit evaluation/credit review conducted by business teams to ensure compliance with internal policies and procedures. Continuously monitor the agents’ sales against the credit limits/securities to ensure that the financial exposure is adequately covered as per the policy. Support/coach stations finance staff, sales ledger and cashiering team for your region to ensure the overall objective of AR unit is achieved. Ensure invoices are duly submitted to the customers , proper set offs against receipts and invoices, and resolve customer disputes and queries for timely payments. Follow up with the business teams and customers for signed contracts and ensure that the invoicing and collections are in line with the terms of the contract. Review, reconcile and set off the receivable write-offs, debit notes write-offs, credit card transactions and charge backs. Ensure that the cash in safe/ transit is adequately insured as per the risk management policy. Analyze, submit, review and control the debit notes waiver requests, write-off requests in line with the policy and highlight any exceptions to the business finance team. Ensure that the bank guarantees are adequate and effective to cover the financial risk and coordinate with the stations team for renewal if required. Design, monitor and share the regular (daily/weekly/fortnightly) EWS reports with stations team received from the revenue accounting BPO and IATA for further action by the respective stations to minimize any uncovered risks of exposure. Perform BSP/CASS link operations, periodic review the risk of productive and non-productive agents monthly and highlight to respective stakeholders for immediate action including restricting their access to stock on the portals. Review customer accounts in detail and liaise with stations and respective teams to clear outstanding balances, monitor defaulting agents, follow up on legal cases and pursue for final settlements Support the Credit Control Manager in building guidelines, policies and procedures for the execution of the functional requirements and building unit’s objectives and targets. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications Qualifications Required: Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience Proficient in MS Excel, pivot tables and graphs Experience of working with ERP Good command of English language Ability to communicate properly with colleagues and other internal/external parties Working knowledge of IATA/ICH/ICCS/CASS rules and regulations About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=250000G7

Job title Credit Control Manager – Accounts Receivable (Ahmedabad, India) Ref # 250000G9 Location India - Ahmedabad Job family Corporate & Commercial Closing date: 06-Aug-2025 Qatar Airways is seeking experienced professionals for the role of Credit Control Manger – Accounts Receivable based at our Global Business Services (GBS) in Ahmedabad, India. This position will be primarily responsible for overall collections management, controlling and monitoring the accounts receivables of Qatar Airways network. Managing the credit control unit within the overall S2C function ensuring full control on all receivables from all channels including BSP, CASS, Digital Sales, GSA, ATO, CTO, etc. Defining the policies, guidelines and methodology for the internal and external stakeholders for accounts receivable. Ensuring seamless service delivery, maximum stakeholder satisfaction and effective people management. Responsibilities: Own the responsibility for overall collections management, ensuring that the collections align with the target plan, minimizing the bad debts and uncovered financial exposure. Establish and maintain internal financial control procedures within the unit to ensure financial exposure is covered, to ensure on time collections and minimizing disputes. Assist in defining the accounts receivable exposure strategy, credit limit definition, collection management and dispute resolution strategy. Coordinate and liaise with stakeholders (customers, IATA, commercial, banks, etc.) for resolving queries and disputes and improving overall collections and recoveries Monitor the SLA/KPI’s and track performance for credit control team and track instances when SLA/KPI are not met to close the gap in performance. Promote process excellence around end-to-end credit control function within the overall Accounts receivable team. Work closely with IT to automate credit control manual documentation forms and processes, increasing process efficiency. Drive process standardization and improvements for efficiencies across the credit control processes. Align the roadmap, performance improvement targets and address roadblocks for the smooth achievement of the unit objectives with head of unit and in line with the overall business strategy. Own the delivery of the credit control function as per defined SLAs and KPls for the global location. Manage the Credit control unit within CDC GBS ensuring timely activities as per set SLA to avoid any negative impact on Cash flows. Manage, escalate, lead dispute resolution issues to ensure corrective actions are taken. Ensure all internal controls and compliance are followed regarding the credit control unit. Be a subject matter expert for all compliance requirements for both external stakeholders (IATA, BPO’s, banks, recovery agents) and internal stakeholders (commercial, card processing unit, etc.). Propose improvement initiatives to assist with controlling and improving S2C sub process efficiency Research best practices and technologies to be proposed and applied within S2C with the scope of improving overall company position within industry benchmarks Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications Qualifications Required: Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience Experience of leading large teams Experience of designing and implementing policies, procedures and guidelines for the team Knowledge of working with Oracle ERP Ability to build relationships across the organization and external stakeholders Working knowledge of IATA/ICH/ICCS/CASS rules and regulations About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=250000G9

Job title Credit Controller – Accounts Receivable (Ahmedabad, India) Ref # 250000G5 Location India - Ahmedabad Job family Corporate & Commercial Closing date: 06-Aug-2025 Qatar Airways is seeking experienced professionals for the role of Credit Controller – Accounts Receivable based at our Global Business Services (GBS) in Ahmedabad, India. This position will be primarily responsible for controlling and monitoring the accounts receivables of Qatar Airways network in line with internal policies and accounting procedures. Ensuring full control on all form of payments and all channels of receivables including BSP, CASS, Digital Sales, GSA, ATO, CTO, etc. Monitor the accounts receivables MIS reports and ensure that the respective teams account for the accounts receivable on time and ensure proper review of the accounts receivable portfolio allocated to them and take accountability on overdue receivables. Responsibilities: Review, reconcile and validate the statement of accounts of the accounts receivable accounts to ensure that all the transactions are accounted, reconciled and recorded in time. Review the customer accounts on daily basis and coordinate with customers/ banks/internal and external stakeholders to resolve customer issues and complete their actions. Review the customer credit evaluation/credit review conducted by business teams to ensure compliance with internal policies and procedures. Continuously monitor the agents’ sales against the credit limits/securities to ensure that the financial exposure is adequately covered as per the policy. Support/coach stations finance staff, sales ledger and cashiering team for your region to ensure the overall objective of AR unit is achieved. Ensure invoices are duly submitted to the customers proper set offs against receipts and invoices, and resolve customer disputes and queries for timely payments. Follow up with the business teams and customers for signed contracts and ensure that the invoicing and collections are in line with the terms of the contract. Review, reconcile and set off the receivable write-offs, debit notes write-offs, credit card transactions and charge backs. Ensure that the cash in safe/ transit is adequately insured as per the risk management policy. Analyze, submit, review and control the debit notes waiver requests, write-off requests in line with the policy and highlight any exceptions to the business finance team. Ensure that the bank guarantees are adequate and effective to cover the financial risk and coordinate with the stations team for renewal if required. Share the regular (daily/weekly/fortnightly) EWS reports with stations team received from the revenue accounting BPO and IATA for further action by the respective stations to minimize any uncovered risks of exposure. Perform BSP/CASS link operations, periodic review the risk of productive and non-productive agents monthly and highlight to respective stakeholders for immediate action including restricting their access to stock on the portals. Review customer accounts in detail and liaise with stations and respective teams to clear outstanding balances, monitor defaulting agents, actively follow up on legal cases and pursue for final settlements. Conduct review of the AR transactions, ageing report and maintain a strong follow up mechanism to ensure prompt recoveries and clean aging. Perform all activities ensuring SLA/ KPI’s are achieved, including but not limited to ensuring on time collections, resolving customer queries within the defined TAT, managing ticketing access within the defined TAT. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications Qualifications Required: Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience Proficient in MS Excel, pivot tables and graphs Experience of working with ERP Good command of English language Ability to communicate properly with colleagues and other internal/external parties About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=250000G5

Call/whats app HR 8368904214 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience is mandatory... Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8368904214

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Role & responsibilities * To issue air tickets, reservations, reissue, refunds, cancellations, exchanges, end on Sabre, Amadeus & Farelogix. * To Handle customer interactions via chats. * Hands-on working experience on Sabre, Amadeus & Farelogix. * 24x7 setup Preferred candidate profile * Excellent verbal and written communication skills. * GDS working experience - Sabre, Amadeus, Galileo, Farelogix etc. * Chats, calls & emails experience would be an added advantage. * IATA or Any Diploma in travel & tourism OR Experiene in Travel Industry * Comfortable to work in 24/7 shifts including Night Shifts. Candidates can share their updated resume on Nikita.Mangaonkar@wns.com & Contact on 8976939265 Meet - HR Nikita Mangaonkar Address - WNS, Gate no. 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.

Global Distribution System (GDS) & Online Portals Specialist - Experienced & Fresher Positions Location: Hyderabad, India About the Role We are seeking both experienced and entry-level GDS & Online Portals Specialists to join our travel operations team in Hyderabad. This role involves managing reservations, bookings, and ticketing through various Global Distribution Systems and online travel portals while providing exceptional customer service to our clients. Key Responsibilities Execute bookings, reservations, and ticketing through GDS platforms (Amadeus, Sabre, Galileo) and online travel portals Process flight reservations, changes, cancellations, and refunds accurately and efficiently across multiple platforms Create and maintain PNRs (Passenger Name Records) with complete and accurate passenger information Apply airfare rules, implement booking policies, and manage schedule changes Ensure fare optimization and identify cost-saving opportunities for clients across GDS and online platforms Resolve complex booking issues and provide solutions for itinerary changes Stay current with airline policies, fare rules, and industry regulations for both GDS and online portal operations Generate reports and maintain accurate booking records from all platforms QualificationsFor Experienced Candidates: Minimum 1+ year of experience working with any GDS platform (Amadeus, Sabre, and/or Galileo) and/or online travel portals Working knowledge of GDS native commands and cryptic entries Good understanding of airfare construction, ticketing procedures, and airline policies Experience with international and domestic flight reservations across multiple platforms For Fresh Graduates/Entry Level: Recent completion of training certification in any GDS platform (Amadeus, Sabre, or Galileo) and/or online travel portal operations Basic understanding of travel industry operations and online booking systems Willingness to learn and adapt quickly to new systems and procedures Note: Brief training on online portal systems will be provided by the company Common Requirements for All Candidates: Ability to work efficiently under pressure and meet deadlines Excellent communication and customer service skills Detail-oriented with strong problem-solving abilities Flexible to work in shifts as required Strong computer skills and ability to multitask Employment Terms Probationary Period : 6 months for all new hires Post-Probation : Based on performance evaluation, successful candidates will be offered either: Permanent employment position, or Contractor role with competitive terms Performance will be assessed on accuracy, efficiency, customer service quality, and adherence to company policies Benefits Competitive salary package (commensurate with experience level) Comprehensive training and professional development opportunities Brief training provided on online portal systems and operations Career advancement pathways within the travel industry Collaborative and dynamic work environment Performance-based incentives and recognition programs Application Process Qualified candidates are invited to submit their resume and a brief cover letter. Please specify: Your experience level (experienced professional or fresh graduate) Relevant GDS training/certification details Your preferred employment type (permanent or contract consideration) We welcome applications from both seasoned professionals looking for new opportunities and fresh talent ready to start their career in the travel industry. Job Types: Full-time, Part-time, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer Contract length: 12 months Pay: ₹5,000.00 - ₹15,000.00 per month Expected hours: 50 – 60 per week Benefits: Flexible schedule Work from home Schedule: Day shift Evening shift Fixed shift Monday to Friday Morning shift Night shift Rotational shift US shift Weekend availability Weekend only Ability to commute/relocate: Attapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: GDS: 1 year (Preferred) Language: English (Preferred) Telugu (Preferred) Hindi (Preferred) Tamil (Preferred) any other language (Preferred) License/Certification: IATA COURSE (Preferred) Location: Attapur, Hyderabad, Telangana (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms. We believe that the best relationships come from trust and value. We call it One Sutherland. Job Description Handle travel-related service requests through inbound/outbound voice communication. Assist with flight cancellations, fare recalculations, and itinerary modifications based on customer needs. Review and verify passenger and ticketing information to ensure accuracy and compliance with airline policies. Coordinate with airline helpdesks or internal support teams to resolve complex booking/ticketing issues. Maintain process quality and SLAs while delivering exceptional customer service. Additional Information Refund processing Must have worked in Travel Industry IATA Qualified Excellent verbal and written communication skills. Flexible to work in rotational shifts, including night shifts, weekends, and public holidays. Strong problem-solving skills and ability to work in a team-oriented environment Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com.

Call/whats app HR 8512850830 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience mandate Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8512850830

Qatar Airways is seeking experienced professionals for the role of Senior Credit Controller – Accounts Receivable based at our Global Business Services (GBS) in Ahmedabad, India. This position will be primarily responsible for controlling and monitoring the accounts receivables of Qatar Airways network in line with internal policies and accounting procedures. Ensuring full control on all form of payments and all channels of receivables including BSP, CASS, Digital Sales, GSA, ATO, CTO, etc. Monitor the accounts receivables MIS reports and ensure that the respective teams account for the accounts receivable on time and ensure proper review of the accounts receivable portfolio allocated to them and take accountability on overdue receivables. Responsibilities Review, reconcile and validate the statement of accounts of the accounts receivable accounts to ensure that all the transactions are accounted, reconciled and recorded in time. Review the customer accounts on daily basis and coordinate with customers/ banks/internal and external stakeholders to resolve customer issues and complete their actions. Review the customer credit evaluation/credit review conducted by business teams to ensure compliance with internal policies and procedures. Continuously monitor the agents’ sales against the credit limits/securities to ensure that the financial exposure is adequately covered as per the policy. Support/coach stations finance staff, sales ledger and cashiering team for your region to ensure the overall objective of AR unit is achieved. Ensure invoices are duly submitted to the customers , proper set offs against receipts and invoices, and resolve customer disputes and queries for timely payments. Follow up with the business teams and customers for signed contracts and ensure that the invoicing and collections are in line with the terms of the contract. Review, reconcile and set off the receivable write-offs, debit notes write-offs, credit card transactions and charge backs. Ensure that the cash in safe/ transit is adequately insured as per the risk management policy. Analyze, submit, review and control the debit notes waiver requests, write-off requests in line with the policy and highlight any exceptions to the business finance team. Ensure that the bank guarantees are adequate and effective to cover the financial risk and coordinate with the stations team for renewal if required. Design, monitor and share the regular (daily/weekly/fortnightly) EWS reports with stations team received from the revenue accounting BPO and IATA for further action by the respective stations to minimize any uncovered risks of exposure. Perform BSP/CASS link operations, periodic review the risk of productive and non-productive agents monthly and highlight to respective stakeholders for immediate action including restricting their access to stock on the portals. Review customer accounts in detail and liaise with stations and respective teams to clear outstanding balances, monitor defaulting agents, follow up on legal cases and pursue for final settlements Support the Credit Control Manager in building guidelines, policies and procedures for the execution of the functional requirements and building unit’s objectives and targets. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Job Posting Jul 23, 2025, 8:03:39 PM Qualifications Required Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience Proficient in MS Excel, pivot tables and graphs Experience of working with ERP Good command of English language Ability to communicate properly with colleagues and other internal/external parties Working knowledge of IATA/ICH/ICCS/CASS rules and regulations About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Qatar Airways is seeking experienced professionals for the role of Credit Control Manger – Accounts Receivable based at our Global Business Services (GBS) in Ahmedabad, India. This position will be primarily responsible for overall collections management, controlling and monitoring the accounts receivables of Qatar Airways network. Managing the credit control unit within the overall S2C function ensuring full control on all receivables from all channels including BSP, CASS, Digital Sales, GSA, ATO, CTO, etc. Defining the policies, guidelines and methodology for the internal and external stakeholders for accounts receivable. Ensuring seamless service delivery, maximum stakeholder satisfaction and effective people management. Responsibilities Own the responsibility for overall collections management, ensuring that the collections align with the target plan, minimizing the bad debts and uncovered financial exposure. Establish and maintain internal financial control procedures within the unit to ensure financial exposure is covered, to ensure on time collections and minimizing disputes. Assist in defining the accounts receivable exposure strategy, credit limit definition, collection management and dispute resolution strategy. Coordinate and liaise with stakeholders (customers, IATA, commercial, banks, etc.) for resolving queries and disputes and improving overall collections and recoveries Monitor the SLA/KPI’s and track performance for credit control team and track instances when SLA/KPI are not met to close the gap in performance. Promote process excellence around end-to-end credit control function within the overall Accounts receivable team. Work closely with IT to automate credit control manual documentation forms and processes, increasing process efficiency. Drive process standardization and improvements for efficiencies across the credit control processes. Align the roadmap, performance improvement targets and address roadblocks for the smooth achievement of the unit objectives with head of unit and in line with the overall business strategy. Own the delivery of the credit control function as per defined SLAs and KPls for the global location. Manage the Credit control unit within CDC GBS ensuring timely activities as per set SLA to avoid any negative impact on Cash flows. Manage, escalate, lead dispute resolution issues to ensure corrective actions are taken. Ensure all internal controls and compliance are followed regarding the credit control unit. Be a subject matter expert for all compliance requirements for both external stakeholders (IATA, BPO’s, banks, recovery agents) and internal stakeholders (commercial, card processing unit, etc.). Propose improvement initiatives to assist with controlling and improving S2C sub process efficiency Research best practices and technologies to be proposed and applied within S2C with the scope of improving overall company position within industry benchmarks Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Job Posting Jul 23, 2025, 9:13:18 PM Qualifications Required Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience Experience of leading large teams Experience of designing and implementing policies, procedures and guidelines for the team Knowledge of working with Oracle ERP Ability to build relationships across the organization and external stakeholders Working knowledge of IATA/ICH/ICCS/CASS rules and regulations About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Qatar Airways is seeking experienced professionals for the role of Credit Controller – Accounts Receivable based at our Global Business Services (GBS) in Ahmedabad, India. This position will be primarily responsible for controlling and monitoring the accounts receivables of Qatar Airways network in line with internal policies and accounting procedures. Ensuring full control on all form of payments and all channels of receivables including BSP, CASS, Digital Sales, GSA, ATO, CTO, etc. Monitor the accounts receivables MIS reports and ensure that the respective teams account for the accounts receivable on time and ensure proper review of the accounts receivable portfolio allocated to them and take accountability on overdue receivables. Responsibilities Review, reconcile and validate the statement of accounts of the accounts receivable accounts to ensure that all the transactions are accounted, reconciled and recorded in time. Review the customer accounts on daily basis and coordinate with customers/ banks/internal and external stakeholders to resolve customer issues and complete their actions. Review the customer credit evaluation/credit review conducted by business teams to ensure compliance with internal policies and procedures. Continuously monitor the agents’ sales against the credit limits/securities to ensure that the financial exposure is adequately covered as per the policy. Support/coach stations finance staff, sales ledger and cashiering team for your region to ensure the overall objective of AR unit is achieved. Ensure invoices are duly submitted to the customers proper set offs against receipts and invoices, and resolve customer disputes and queries for timely payments. Follow up with the business teams and customers for signed contracts and ensure that the invoicing and collections are in line with the terms of the contract. Review, reconcile and set off the receivable write-offs, debit notes write-offs, credit card transactions and charge backs. Ensure that the cash in safe/ transit is adequately insured as per the risk management policy. Analyze, submit, review and control the debit notes waiver requests, write-off requests in line with the policy and highlight any exceptions to the business finance team. Ensure that the bank guarantees are adequate and effective to cover the financial risk and coordinate with the stations team for renewal if required. Share the regular (daily/weekly/fortnightly) EWS reports with stations team received from the revenue accounting BPO and IATA for further action by the respective stations to minimize any uncovered risks of exposure. Perform BSP/CASS link operations, periodic review the risk of productive and non-productive agents monthly and highlight to respective stakeholders for immediate action including restricting their access to stock on the portals. Review customer accounts in detail and liaise with stations and respective teams to clear outstanding balances, monitor defaulting agents, actively follow up on legal cases and pursue for final settlements. Conduct review of the AR transactions, ageing report and maintain a strong follow up mechanism to ensure prompt recoveries and clean aging. Perform all activities ensuring SLA/ KPI’s are achieved, including but not limited to ensuring on time collections, resolving customer queries within the defined TAT, managing ticketing access within the defined TAT. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Job Posting Jul 23, 2025, 4:00:32 PM Qualifications Required Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience Proficient in MS Excel, pivot tables and graphs Experience of working with ERP Good command of English language Ability to communicate properly with colleagues and other internal/external parties About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.