1012 Iata Jobs - Page 39

Profile- Travel Specialist(International voice) Exp- 1-8 years Package upto- 4LPA To 8LPA Location- Bangalore Skills- Travel enquiries, Booking&Reservations,International Voice, Resolve issues. Anushika 9511159022 anushika.imaginators@gmail.com Required Candidate profile Assist customers with their travel inquiries and provide personalized recommendations. Handle booking and reservation requests for flights, hotels, and other travel-related services.

Assistant Manager/Deputy Manager - ARC/BSP | Travel Domain | 8+ Years Location - Pune/Mumbai Summary - We are looking for an experienced professional with deep knowledge in travel management back-end operations, reconciliation, and GDS systems . If you have 8+ years of experience in the travel industry and a strong command over ARC/BSP settlements , this is your opportunity to join a dynamic and growing team. Your Future Employer - Join a leading global travel services provider known for excellence in corporate travel management, delivering exceptional services and cutting-edge travel solutions across industries. Responsibilities - Handle complex reconciliation of travel agency and airline transactions including ARC and BSP settlements. Ensure timely and accurate fulfillment of air, hotel, and queue management. Monitor real-time operations , allocate tasks, and ensure SLAs are met. Act as a subject matter expert for Sabre, Amadeus , and other GDS platforms. Manage financial records, identify discrepancies , and drive resolutions. Collaborate with internal stakeholders and external vendors for issue resolution and payment cycle tracking . Prepare periodic reports for senior management and support compliance audits. Stay updated on IATA, ARC, and BSP guidelines and implement industry best practices. Lead training and refresher programs to improve team capabilities. Requirements - Minimum 8 years of experience in a Global Travel Management Company (TMC). Strong understanding of Sabre, Amadeus, ARC, and BSP processes. Experience managing TMC back-end operations and complex ticketing workflows. Excellent communication skills both verbal and written. Proficient in MIS and reconciliation reporting . IATA Certification or Diploma in Travel preferred . Willing to work in 24x7 shifts . What is in it for you - Opportunity to work with an industry leader in the global travel ecosystem . Profile Keywords - Crescendo Global, Mumbai Jobs, ARC BSP Jobs, Travel Domain Jobs, Reconciliation Specialist, TMC Jobs, GDS Jobs, Amadeus Jobs, Sabre Jobs, IATA Certified Jobs, Corporate Travel Jobs, Financial Reconciliation Jobs, Airline Settlement Jobs

Job TitleSales(International tour,Longhaul) Job Code HREQ2017/12/66 --> Job Location Kolkata Experience 3-7 years Gender Male Job Details Candidates have to sell international tour package.It will be B to C sales.Minimum 3 years experience required. Salary Per Year 30-35k/month Apply Now

Apply now » .buttontext67bbcd0b84b126cf a{ border1px solid transparent; } .buttontext67bbcd0b84b126cf a:focus{ border1px dashed #00a3e0 !important; outlinenone !important; } Currently at TechnipFMC? Apply here. Travel Lead Location: Hyderabad, IN #job-location.job-location-inline {displayinline;} Employment type: Employee Place of work: Office Offshore/Onshore: Offshore .buttontext3b34abe12d83182e a{ border1px solid transparent; } .buttontext3b34abe12d83182e a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } .buttontexta77353c8ab1a0824 a{ border1px solid transparent; } .buttontexta77353c8ab1a0824 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go. Job Purpose The Travel Lead will be responsible for overseeing and managing all travel-related activities within the organization at TechnipFMC India. This includes developing and implementing travel policies, providing guidance and training to employees, setting up efficient processes, monitoring and controlling travel costs, and serving as the subject matter expert (SME) for all travel-related matters. You are meant for this job if: Develop and Implement Travel PoliciesCreate, update, and enforce travel policies to ensure compliance and cost-effectiveness. Guidance and CommunicationProvide clear guidance and communication to employees regarding travel policies and procedures. TrainingConduct training sessions for employees on travel policies, booking procedures, and best practices. Process ManagementEstablish and maintain efficient travel booking and approval processes. Cost Monitoring and ControlMonitor travel expenses, identify cost-saving opportunities, and implement measures to control travel costs. Vendor ManagementNegotiate contracts and manage relationships with travel service providers. Travel SupportProvide support and assistance to travel POC’s/admins with travel-related inquiries and issues. Will take care of hotel booking Reporting and AnalysisGenerate reports on travel expenses and trends, and provide insights to senior management. ComplianceEnsure compliance with all relevant regulations and company policies. Continuous ImprovementContinuously evaluate and improve travel processes and policies. Event ManagementManaging all aspects of senior management & large events Qualifications & Experience: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience as a Travel Lead/Manager or in a similar role. Strong knowledge of travel management processes and best practices. Excellent communication and interpersonal skills. Experiencein international travel, flight booking, visa process, flight routing Transit visa 6-10years experience and above Seaman book process Experience in CWT, IATA, Galileo is a plus Skills .buttontextb2a1d6d26c880f7c a{ border1px solid transparent; } .buttontextb2a1d6d26c880f7c a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Learnmore about TechnipFMCand find other open positions by visiting ourCareer Page. Follow us onLinkedInfor company updates. Date posted: May 7, 2025 Requisition number: 13016 Apply now »

As a Ticketing Executive, your primary responsibility will be to manage ticketing operations and ensure smooth and efficient ticketing processes for customers. You will be responsible for handling ticket reservations, cancellations, and exchanges, and providing exceptional customer service. This position requires strong organizational skills, attention to detail, and excellent communication abilities. Responsibilities: · Manage ticketing operations, including ticket reservations, cancellations, and exchanges. · Ensure accurate and timely issuance of tickets to customers. · Collaborate with airlines, travel agencies, and other ticketing partners to obtain necessary ticketing information. · Handle ticketing system updates, fare calculations, and refunds as required. · Provide outstanding customer service by addressing customer inquiries, resolving ticketing issues, and handling complaints. · Assist customers with itinerary changes, seat assignments, special requests, and other ticketing-related matters. · Maintain a professional and courteous manner while interacting with customers both in person and over the phone/email. · Liaise with airlines, travel agents, and other partners to ensure smooth ticketing processes. · Stay updated with industry trends, ticketing regulations, and system enhancements, and provide recommendations for process improvements. · Maintain accurate records of ticketing transactions, including sales, refunds, and exchanges. · Prepare regular reports on ticketing activities, sales performance, and customer feedback. · Monitor ticketing systems and databases for accuracy, ensuring data integrity. · Assist in training and mentoring junior ticketing staff. · Collaborate with the team to ensure efficient workflow and share knowledge and best practices. · Support during peak periods, special promotions, or other high-demand situations. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹50,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: TICKETING: 1 year (Required) License/Certification: IATA Certificate (Preferred) Work Location: In person

Minimum 6 months of Amadeus Tools Salary Upto 40k ctc + 15k incentives 24/7 shifts/ 5 days Working 2 days week off/ Rotational Shift/off Both sides cabs gurugram loction Required Candidate profile Interested candidate contact Send me your resume as soon as possible call and whatsapp - 9821737888 HR Rashi yadav Email - Rashi.skills21@gmail.com

Travel Specialist Min exp 1 yrs in travel (Good knowledge of travel booking systems and online travel platforms) GDS Amadeus tool is mandatory Upto 9.5 lpa Call:9953984389 mansikohliimaginator@gmail.com Immediate Joiner Required Candidate profile Handle booking and reservation requests for flights, hotels, and other travel-related services. Strong problem-solving and decision-making abilities.

Job Summary: We are seeking an experienced and certified IATA Tourism Trainer with a background in teaching and curriculum delivery to conduct professional training programs in line with IATA standards. The trainer will deliver high-quality instruction to students and working professionals aspiring to build careers in the travel and tourism industry. Key Responsibilities: Deliver IATA-certified tourism and travel programs such as: IATA Foundation in Travel and Tourism IATA Travel and Tourism Consultant course Other related IATA programs Conduct engaging and interactive training sessions both online and in-person. Prepare and adapt lesson plans, materials, and teaching aids in accordance with IATA guidelines. Evaluate and assess student performance and provide constructive feedback. Maintain accurate training records, attendance, and student progress reports. Ensure adherence to training schedules and academic quality standards. Guide students in understanding career paths and industry expectations. Stay updated on IATA regulations, travel industry trends, and tourism developments. Requirements: Certified IATA Trainer with a valid Training License (TTP – IATA’s Train the Trainer Program or equivalent). Proven experience in teaching or training, especially in tourism or travel-related subjects. Bachelor's Degree in Tourism, Hospitality, Aviation, or a related field (Master’s is a plus). Excellent communication, presentation, and classroom management skills. Familiarity with virtual training tools and platforms (Zoom, Teams, LMS, etc.). Ability to motivate and mentor diverse groups of learners. Preferred Attributes: Prior work experience in the travel or airline industry. Knowledge of Amadeus, Sabre, or other GDS systems. Bilingual proficiency is a strong advantage. Passion for education and skills development.

About the Role: As a Pilgrimage Travel Consultant for EasyDarshan by EaseMyTrip , you will play a vital role in helping customers plan spiritually enriching journeys to India's most revered pilgrimage sites. This role demands a deep understanding of Indian religious culture, excellent interpersonal skills, and a passion for creating seamless travel experiences. You will be responsible for promoting and customizing pilgrimage packages, addressing customer needs, and ensuring a memorable and hassle-free travel experience for individuals and groups alike. Key Responsibilities Customer Engagement: Actively interact with potential customers through phone, email, or face-to-face to understand their pilgrimage plans, preferences, and spiritual goals. Package Presentation: Clearly explain EasyDarshans curated pilgrimage packages, showcasing key highlights, spiritual significance, and travel benefits. Travel Consultation: Provide comprehensive details about destinations, itineraries, accommodations, transport options, temple darshan arrangements, and rituals involved. Customization & Personalization: Tailor travel packages to suit individual or group needs, including elderly-friendly options, multilingual guides, or special pooja arrangements. Query & Issue Resolution: Address all customer inquiries, resolve concerns efficiently, and ensure a smooth pre-and post-booking experience. Sales Achievement: Meet and exceed monthly sales targets by converting leads into bookings and delivering outstanding consultation service. Relationship Building: Foster long-term relationships with customers to encourage repeat bookings and referrals, especially among family and religious groups. Market & Product Awareness: Stay informed about trending pilgrimage destinations, religious events, and new EasyDarshan offerings. Operational Coordination: Work with internal operations teams to ensure seamless travel arrangements, including transport, accommodation, and local coordination. Marketing & Feedback Loop: Participate in travel fairs, religious exhibitions, and local promotions. Share customer feedback to improve packages and marketing strategy. Preferred Candidate Profile Cultural Knowledge: Strong understanding of Indian religious traditions, rituals, and popular pilgrimage circuits (e.g., Char Dham, Jyotirlingas, Shaktipeeths, Tirupati, Vaishno Devi). Communication Skills: Fluent in Hindi and English. Knowledge of regional languages such as Telugu, Kannada, Marathi, Tamil is highly preferred. Customer-Centric Attitude: Passionate about delivering exceptional service, with empathy toward the spiritual and physical needs of pilgrims. Sales Acumen: Ability to identify customer needs and confidently present travel solutions that match their expectations. Interpersonal Skills: Friendly, approachable, and persuasive in guiding customers through their pilgrimage planning journey. Tech Familiarity: Comfortable using CRM tools, travel booking systems, and basic MS Office applications. Flexibility & Responsibility: Willing to work on rotational shifts or weekends when needed and able to manage multiple inquiries and bookings efficiently. Travel Enthusiasm: Prior experience or personal interest in visiting pilgrimage destinations is an added advantage. Experience: 1 to 6 years in a sales or customer service role in the travel or hospitality sector, preferably related to religious tourism. Educational Qualification: Graduate in any discipline, preferably in Travel, Hospitality, Tourism, or Religious Studies.

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice. Sample Logistics Expert POSITION PURPOSE: The main purpose of this role is to manage the distribution of R&D CP samples for various purposes, including field trials. Additionally, it involves overseeing logistics and operational aspects, driving transformational changes, and managing cross-functional teams to support R&D both in ASIA and globally. KEY TASKS AND RESPONSIBILITIES: Develops and implements efficient global and regional sample logistics processes and operational workflows to enhance and support sample distribution in the Region ASIA. Ensures compliance of sample logistics processes and material data with national and international laws, as well as Bayer standards. Responsible for substance classification in Sample Logistics in regular consultation with regional and global peers. Supports global transformation initiatives to drive regional organizational change in line with strategic targets, while promoting a culture of continuous improvement in the Region ASIA. Continuously analyses the regional ASIA sample inventory to ensure only the highest quality samples are provided for use in research programs. Participating in data management, analysis, and reporting activities, including maintaining appropriate records, system applications (SAP, Velocity, SAIFTY), and process integration in ASIA. Testing and training coordination, execute testing and training initiatives for the implementation of new functionalities and processes within ASIA and Global R&D. WHO YOU ARE: B.Sc. in biology or chemistry plus 5/+years relevant experience; or a Diploma in related science-based field with 5/+years relevant experience. Extensive experience in logistics, including handling, packaging, inventory management, and shipping of biological or chemical materials, is essential. Advanced knowledge of product chemistry and expertise in dangerous goods regulations and related classification of chemical materials including GHS. Hazardous Materials Information: Transportation of Dangerous Goods (e. g. IATA, 49CFR, ADR, ANTT), training and certification. Experience with inventory control processes using software management applications (e.g., SAP). Strong understanding of digital tools, operational efficiencies, and implementation of new innovations. Ability to master ongoing changes covering complex technical details and problem solving. Proactive in staying current with regional regulations and company policies. Ability to communicate complex ideas clearly, precisely, and actionably to diverse teams at all organizational levels. Fluent in English, both written and spoken. Ever feel burnt out by bureaucracy? Us too. That’s why we’re changing the way we work— for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https://www.bayer.com/en/strategy/strategy Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext. Please don’t rely upon any unsolicited email from email addresses not ending with domain name “bayer.com” or job advertisements referring you to an email address that does not end with “bayer.com”. YOUR APPLICATION Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination. Location: India : Karnataka : Bangalore Division: Crop Science Reference Code: 845602 Contact Us + 022-25311234

Role & responsibilities The job responsibility will be taking inbound calls, converting the leads into sales, and providing outstanding customer service to international air travellers. fluent communication skills English/Hindi/Punjabi any reginal language, Active Listener, rapport Build with customer. GDS Knowledge. Travel Sales experience is mandatory. Self Motivate to do work. Preferred candidate profile Travel Sales experience with GDS Knowledge. Fluent English. Self Motivate Perks and benefits Salary Plus Incentive . Fresher With Travel Qualification can also Apply. Australian Process Day shift Morning shift Rotational shift

About the Role: As a Senior Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 6 to 11 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.

About the Role: As a Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 2 to 5 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.

About the Role As an EMTRoyale Consultant, you will be an integral member of the team responsible for designing luxurious, bespoke travel experiences for high net worth individuals (HNIs). This role demands a thorough knowledge of upscale travel destinations, a keen understanding of the unique needs of affluent travelers, and a commitment to providing exceptional travel advice and service. The EMTRoyale Consultant embodies our values of Creativity, Curiosity, Customer Focus, and Continuous Improvement, driving innovative solutions that meet the elevated expectations of our discerning clients. Role & responsibilities: Tailored Travel Planning : Design customized travel itineraries based on individual client profiles, preferences, and luxury standards. Destination Expertise : Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide. Client Relationship Management : Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business. Travel Research and Recommendations : Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings. Responsive Communication : Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates. Problem Solving and Adaptability : Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client. Sales and Negotiation : Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the client's needs and expectations. Marketing Insight : Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences. Feedback and Improvement : Gather client feedback to refine and enhance the travel offerings and service delivery continuously. Professional Development : Stay informed about the global travel industry's trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth. Preferred candidate profile: Experience : Minimum of 5-10 years in client-facing roles, preferably in the luxury travel sector. Educational Qualification : Bachelors degree in travel, tourism, business, or a related field. Luxury Travel Knowledge : Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals. Communication Skills : Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders. Interpersonal Skills : Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members. Analytical Abilities : Proficient in assessing client needs, market trends, and designing appropriate travel solutions. Technological Proficiency : Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software. Sales Expertise : Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market. Cultural Sensitivity : Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers. Personal Traits : Creative, curious, customer-focused, and continuously striving for improvement.

About the Role: As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through EaseMyTrip various international platforms and other meta-search engine Role & responsibilities: Multi-Regional Customer Support : Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls, emails, and chats. Customized Travel and Accommodation Planning : Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication : Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution : Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management : Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability : Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge : Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of each regional EaseMyTrip website. Feedback Collection and Analysis : Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Sales and Promotion : Employ effective sales techniques to promote and upsell products and services, enhancing revenue generation. Team Collaboration : Work closely with global and local teams to ensure consistency in service and share best practices for customer engagement. Preferred candidate profile: Experience : At least 3-5 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification : Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills : Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills : Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills : Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency : Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity : Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility : Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail : High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus : A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction • People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: • Hiring: Hiring candidates as per client and process requirement on all communication parameters • Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. • Detailed daily New Hire training review • Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately • Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly • Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. • Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients • Coordination: Conduct interventions during process training and nesting • TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Qualifications Knowledge/ Qualification: Under Graduate/ Graduate Special Role Requirement: • Excellent written and verbal communications. Bilingual in English and German • Should be willing to work in 24*7 environment, (5 days) • Should be willing to work in non-weekend offs • Proficiency in MS office • Travel ready Work Experience: • Travel Experience: +3 Years • Training Experience: Should have sound understanding of the training function and should have spent +2years in training department • Corporate travel experience Certification/ Domain Certification (If Applicable): GDS Certifications will be an added advantage.

Travel Specialist Skill-Travel Exp,Visas,Travel Info,Galileo,GDS,Amadeus,Flight Booking,Hotel Booking,Voice Process,Reservation Exp-4-8Yrs In Travel Voice PKG Upto-9.5 LPA Loc-Bangalore NP- Imm-30 Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-Travel Exp, Travel Booking, Visas, Travel Information, Galileo, GDS, Flight Booking, Hotel Booking, Travel Related Service, International Voice ,Hotel Booking, Voice Process,Reservation

Min exp 1 year in travel inquiries and provide personalized recommendations GDS tool is mandatory Package upto 9.5 lpa Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Required Candidate profile Assist customers with their travel inquiries and provide personalized recommendations. Handle booking and reservation requests for flights, hotels, and other travel-related services.

We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

Call/Whats app CV 8368904214 Experienced Travel Sales Consultant PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida Salary upto 70K + Lucrative Incentives immediate joiner Required Candidate profile Call/whats app cv 8368904214 Referrals Appreciated !!!! Referrals Appreciated !!!! Referrals Appreciated !!!!

Role & responsibilities Appropriately guide and consistently provide consultation to the client Search and confirm travel reservations for the client Provide the client with the required industry information, such as low fares, exchange costs and penalties Use the appropriate BCD Travel tools and systems to complete requests Perform follow-up as needed and within the time frame promised to the client Maintain up-to-date knowledge and application of travel supplier rules Preferred candidate profile Experience in a customer service-oriented position Excellent problem solving and/or critical thinking skills Ability to handle multiple priorities simultaneously Effective communication skills also in English Skills on travel industry systems GDS Sabre, Amadeus

Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914 HR SONU CHAURASIYA

Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914

GoTyolo.com is hiring a Senior Travel Consultant to design domestic & international tours, coordinate with DMCs, and deliver exceptional travel experiences. Passion for travel and 2+ years of experience in Travel and Tourism industry. Travel allowance Sales incentives Performance bonus

Call/Whats app CV Mamta 9903044494 Travel Sales Consultant PPC Calls Min 1 year TRAVEL sales Experience with excellent communication skills Loc-Gurgaon/Delhi/Noida Salary upto 60K + Incentives Telephonic Interview thn F2F Required Candidate profile Call/Whats app CV Mamta 9903044494