1012 Iata Jobs - Page 35

CUSTOMER SERVICE SUPERVISOR JOB PURPOSE & SPECIFIC RESPONSIBILITIES: Coordinate and interact with various government agencies (ATC, AAI, DGCA, BCAS etc.) in order to ensure smooth flight operations (Pre/Post flight). Extend proper communication to staff periodically for delay and before schedule operations etc. Ensure safe and secure operations and flight departure on or before schedule time in coordination with the respective flight supervisors. Establish counter management, queue management and proper boarding guidelines. Coordinate crew movement as per the airline specifications. Ensure FHR is properly filled and timely signed by respective airline representative. With proper roistering ensure availability of adequate trained manpower at respective locations within the passenger terminal and coordinate with duty officers of other departments for the same. Provide staff information to the Duty Manager for their evaluation. Handle staff grievances and complaints and other administrative issues which need not be escalated. Ensure adequate availability of staff in each functional area. Ensure availability of required handling equipment. Ensure staff follows procedures as per training rendered Ensure terminal discipline at all times. Monitor roistering of staff for effective cross utilization. Arrange and ensure transportation of crew and staff, where applicable. Liaison with carriers, Authorities at the airport, OAL and handling agencies. Ensure that the performance standards set forth in the carrier's handling agreement are met in all respects. Contact customer airlines for their feedback. Coordinate the activities of the airport operations as far as flight handling is concerned and extend proper communication to staff periodically. Monitor the flight operations including pre-flight, arrivals, and departure and post flight activities. Conduct briefing in advance of the day's operations and solutions to the problems faced by the staff periodically. Assist the Duty Manager in staff appraisal reports as per company rules. Coordinate and interact with various government agencies and maintain rapport in order to ensure smooth flight operations. Encourage staff involvement for constant operations improvement. Handle staff grievances and complaints within a reasonable time span and escalate to Duty Manager wherever required. Handle multiple tasks to maintain optimum work output. Update staff about changes and advise them about their progress periodically verbally and in writing. Ensure proper implementation of company policies and procedures. Sanction/monitor leave records of staff and check sufficient staff is available for flight requirement. Allocate staff as per airline requirement Brief the team on special instructions and distribute the duties Ensure necessary stationery and documents for flight handling Ensure flight number, destination and time are displayed correctly Ensure filing of flight documents Ensure Special Handling Ensure Check in Counter Conduct pre-flight and post flight briefing Assist and guide team/staff when facing difficulty in handling passengers Process standby passengers, interline passengers, upgrading and passengers require special handling Coordinate between boarding, counters, arrivals, MHB staff Ensure boarding and gate function Sort out discrepancies like duplicate check-in, immigration cases, missing passengers, seat duplicating etc. Meet the Airline representative and take briefing. Take charge of flights assigned in Passenger Service Operations. Allocate the staff as per Airline requirement. Conduct pre-flight briefing and ensure that his subordinates are conversant with the standing regulations and procedures. Ensure that each passenger is handled according to precision timing and procedures as per airlines standards. Assist and guide Customer service agent I and agent II facing difficulty in handling passengers. Process standby passengers, interline passengers, upgrading and other passengers that require special handling. Ensure staff verify validity of flight coupons and reconcile tickets with the passenger load. Coordinate between boarding control, Counters, Arrivals, MHB staff, boarding gate staff. Sort out discrepancies and last minute requests at the counter and gate (e.g. duplicate check in, immigration cases, seat duplication, missing passengers, upgrading and seat change etc.,) Ensure complete the Check - In Control Form or Gate Report, recording in detail any incident and action taken. Responsible for housekeeping and cleanliness of the work area. Perform any other duties as assigned by his superiors. Update self with the changes / update – Airline wise. Recording incidents and action taken Responsible for housekeeping and cleanliness of work area Perform any other functions as required by the –PAX Responsible and accountable for overall quality, safety and security of operations in the assigned area of work. Responsible for reporting to his supervisors’ occurrences, events, violations and acts that may affect safety, security and company reputation. EDUCATIONAL QUALIFICATIONS Bachelors/Master’s Degree or, Equivalent. RELEVANT EXPERIENCE Minimum 36 Months of experience in Aviation industry out of which at least 1 year should be at CSSA level. Extensive hands-on experience and training in Flight and Ground Operations Passenger Services Airline Administration Dealing with Airports and other authorities. Knowledge of Airport Safety & Security Regulations especially Terminal operations including DGR, IATA, ICAO BCAS requirements. Thorough knowledge of GHA, IATA Regulations, Airport Handling Standards. Willingness to work in night shifts and extended hours. Excellent command over spoken and written English. Adequate knowledge of computers. Sense of responsibility towards customer needs and expectations. Motivational and leadership qualities. PERSONAL CHARACTERISTICS & BEHAVIOURS Demonstrate excellent supervisory and leadership skills Good communicator and able to relate to all levels of staff with excellent interpersonal skills Fluency in written and spoken English. Individual with high energy levels. Ability to lead a diverse team and display leadership skills While handling cross-sectional team. Ability to think logically, in addition to managing operational pressure A problem solver, with the ability to make quick decisions based on available facts. Proven ability to lead, mentor and a young and dynamic group of talent. Ability to understand and interpret customer airlines operational manuals Ability to work in teams, whilst displaying a high degree of motivation, enthusiasm and commitment Show more Show less

Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in ticketing, ticket issue, reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR creation, fresh bookings, reservations, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: 1 to 15 years Qualification: HSC/Graduation/Post-Graduation Location: Nahur(WFO) Shift: Full Night Shifts (2 rotational week off) Job description: Ensures service delivery and customer satisfaction Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and apply appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensure tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent verbal & written communication Thorough knowledge of all existing Operations systems and Amadeus knowledge must. Self-assertive, commercial insight and effective time management Ability to work creatively and analytically. Proficient in MS Office with good Excel knowledge. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.

Oversees national air freight ops, ensuring efficiency, compliance, profitability, vendor management, team leadership, and business growth. Requires 15–20 yrs in logistics, 8–10 in management.

Travel associate- Inbound call in a UK-based travel process* *MALES ONLY* *Salary - Max 40k CTC* *Designation: Travel associate- Inbound call - International Process* Location: , Ghansoli, Navi Mumbai, Maharashtra 400710, Work off: rotational 6 week-off monthly Benefits: Provident Fund, Medical Insurance, Attendance Bonus, Night shift allowances, Paid leaves, Birthday leave, Gratuity, ESIC Job Role: 1) Assisting passengers in selecting the best holiday package 2) Advising them on Visa processing and Embassy guidelines 4) Making reservations for passengers on European tour packages 5) Handling FIT inquiries and customization Coordination with clients and vendors for Hotel Accommodation 6) Adherence to Quality guidelines and focusing on customer satisfaction Requirement: 1-4 Years exp in Voice Process (International Pref) IATA Certification Preferred Excellent communication Skills mandatory Qualification: HSC/Grad Need people from Nearby (Panvel to Thane) Freshers with excellent comms will also do (Avoid Btech,BE) Sameer 9004984205 Job Types: Full-time, Fresher Pay: ₹20,573.22 - ₹34,517.90 per month Benefits: Provident Fund Schedule: Evening shift Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job Description: Job Description: The jobholder leads Airbus Product Safety activities in the region India, Bangladesh, Bhutan, British Indian Ocean Territory, Maldives, Mauritius, Nepal, Seychelles, Sri Lanka for all safety matters with authorities, customer airlines and other aviation industry stakeholders. The jobholder reports to the Regional Safety Director SA (South Asia) located in New Delhi. As Regional Safety Director South Asia, you will interact directly with the CEOs of the customer airlines in the region (including the major ones), the Director Generals of National Aviation Authorities (NAA) and, where required, with the Ministry of Transport. Objective = You must have the capability to persuade at executive level to take the actions required to efficiently address the identified safety risks. Responsibilities: Lead Global Regional Airbus Safety Plan and In-Service Operations Evaluation Group activities in South Asia: Maintain and further develop relationships between Airbus, international institutions (e.g. International Civil Aviation Organization (ICAO)), governmental institutions (e.g. NAA), customer airlines, industry groups (e.g. Association of Airlines, International Air Transport Association (IATA), International Federation of Air Line Pilots' Associations (IFALPA)) and other industry stakeholders involved in aviation safety in the region. Identify potential safety issues relevant to the Air Transportation System regional environment with a strong but non-exclusive focus on : Customer airlines: Flight Operations, Maintenance and Engineering, Training, Safety Management System (SMS), NAA: Oversight System (Operations, Airworthiness and Personal Licencing) and State Safety Programs Air Navigation System: Air Transport Management and Performance Based Navigation aspects. Define and deploy appropriate mitigation plans to address these safety issues and ensure consistency of said safety plans with other regions, so that Airbus actually speaks one voice on safety matters. When applicable, create and manage conditions for the deployment of Safety Cooperation Agreements between Airbus and ICAO Member states in the region. Create the conditions for the development/enhancement of a good safety culture in the region consistently with the Safety Management Systems (SMS) spirit. Support safety promotion activities for all Airbus personnel in the region in coordination with the SMS network. Support product safety enhancement activities in the region when requested. Support sales campaigns when safety matters are on the agenda. Represents Airbus during safety related events/ meetings Act as the Airbus representative to regional aviation safety groups, such as the Co-operative Development of Operational Safety and Continuing Airworthiness Program - South Asia (COSCAP), Asia Pacific Regional Aviation Safety Team (APRAST, APRASG ), etc. Represents Airbus at national and/or international aviation safety seminars organized by ICAO or other institutions in the region. Promote the image of the company in terms of safety initiatives Contributes to Airbus Aircraft accident incident activities Create and maintain the conditions to ensure Airbus has direct access to and can participate in official accident investigations in case of an Airbus aircraft accident occurring in the region. Support the Airbus product safety department in all tasks related to an ICAO Annex 13 Airbus accident/major incident investigation in the region . Outputs For the South Asia region: Lead the establishment and maintain long-term relationship between Airbus, government, customer airlines, industry groups and other industry stakeholders involved in aviation safety, Lead the deployment of targeted action plans and ensure their efficiency, Represents Airbus during safety related events / meetings Contributes if required to Airbus Aircraft accident incident activities. Requirements At least 3 years working experience as a manager in the Safety Department of an airline or MRO (Maintenance, Repair, and Operations) Good understanding of Safety Management Principles as described in ICAO Document 9859. Working experience in the following fields would be advantageous: Safety Investigation Root Cause Analysis Human Factors Safety Management System Previous or Current holders of an ICAO recognised state professional pilot or engineering licence would be advantageous. Working experience with any of the following medium or large commercial passenger jet aircraft - A220, A320, A330, A340, A350, A380, B737, B757, B767, B777, B747, B787. Analytical thinking and goal-oriented, who takes systematic action. Strong customer orientation Creative mindset and strong problem solving skills Highly organized and able to effectively prioritize tasks Ability and willingness to work as a team player in a highly collaborative and fast-evolving international environment Personal responsibility and resilience, independent work organization, as well as the ability to act flexibly and proactively. C2 Proficiency English level This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus India Private Limited Employment Type: Permanent------- Experience Level: Professional Job Family: Aviation Safety By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Show more Show less

Key Responsibilities Manage core accounting and financial operations Maintain accurate books of accounts and general ledgers in accordance with accounting standards Prepare daily, weekly, and monthly financial summaries for management Ensure timely preparation of profit and loss statements, balance sheets, and cash flow statements Manage bank reconciliations, petty cash, and inter-company transfers File GST returns, TDS returns, and other statutory filings on time Reconcile input tax credit with GST portal Coordinate with auditors and consultants for statutory and internal audits Ensure compliance with income tax laws, professional tax, and PF/ESI if applicable Manage vendor accounts including hotels, transporters, airlines, and destination management companies Oversee receivables from B2B agents, corporate clients, and direct customers Prepare and manage cost sheets and profitability analysis for each tour or package Reconcile online booking platforms and payment gateways such as Razorpay and PayU Assist in annual budgeting and monthly forecasting with actual versus budget variance analysis Monitor expense reports and support cost control measures across departments Identify trends in revenue and expenses and provide strategic insights for business decisions Utilize tools like Tally, Zoho Books, QuickBooks, and Excel for accounting and reporting Support digital payment tracking, UPI audits, and reconciliation Implement financial process improvements to ensure efficiency and accuracy Requirements Hold a bachelor's degree in commerce, finance, or accounting (MBA Finance or CA Inter preferred) Possess 1–2 years of experience in a finance role, preferably in the travel, hospitality, or service sector Demonstrate strong knowledge of Indian tax laws including GST and TDS and compliance requirements Exhibit advanced MS Excel skills and experience with accounting software Show strong attention to detail with a proactive and analytical mindset Manage multitasking, prioritizing, and meeting deadlines in a fast-paced environment Understand tour costing and pricing strategy Have experience working with CRM tools or travel ERP platforms Bring exposure to international transactions, forex accounting, or IATA billing as an added advantage About Company: Your gateway to unforgettable experiences! At Tripoclan Travel, we believe that travel is more than just seeing new places - it's about immersing yourself in new cultures, connecting with people from all walks of life, and creating memories that will last a lifetime. We offer a wide range of travel services, from personalized itineraries and curated experiences to exclusive deals and discounts. Our team of experts is passionate about helping you plan the perfect trip, no matter your budget or interests. Show more Show less

Call/Whats app CV 8279983161 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida Salary upto 60K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 8279983161

Call/Whats app CV- HR 7304172331 2 years travel sales experience mandatory in PPC OR Meta calls US and Spanish Bilingual Salary upto 55k+Incentives cabs+meal Location-Gurgaon Required Candidate profile Call/Whats app CV- HR 8368904214

Travel Consultant – Intl Airfare & Group Bookings | Mumbai | 30–35K + incentives | 1–3 yrs exp | Handle group fares, GDS ticketing, corporate travel & visa guidance | Must have intl travel exp & GDS (Amadeus/Sabre/Galileo) skills.

We are looking for Dynamic Candidate with good Communication Skill Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers.

We are looking for Dynamic Candidate with good Communication Skill Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers.

Req- travel sales agent us voice process (ppc / meta ) Salary - 70k Location- Gurgaon/ Delhi / Noida Exp- 2 years 5 days working / night shifts APPLY NOW send me your cv on whatsapp - 8512850830

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Senior Engineer- Software Development India Role purpose This position is for the Development team for which the primarily responsibility will be understanding the FLX platform and coding in different languages like JavaScript, XML, XSLT, C Sharp or C++. Duties & Responsibilities Code in JavaScript, XML, XSLT, C Sharp and C++. Test and troubleshoot programs utilizing the appropriate hardware, database and programming technology. Test and develop programming modifications. Write new program code using prescribed specifications. Evaluate simple interrelationships between programs such as whether a contemplated change in one part of a program would cause unwanted results in a related part. Analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor. Maintain confidentiality regarding the information being processed, stored or accessed. Document programming problems and resolutions for future reference. Knowledge, Experience & Skills Experience with Javascript, CSharp and C++ Must have strong programming and analytical skills and be willing to code full time. Understanding of XML/SOAP, web services, web application development. Excellent debugging and troubleshooting skills, as well as strong analytical and problem-solving skills Knowledge of the Microsoft operating systems and tools, such as Microsoft Visual Studio. What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment About Accelya Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams. We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. For more information, please visit www.accelya.com What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Job Summary As an Engineer II specializing in Software Development using C++, you will play a crucial role in designing, developing, and maintaining high-performance applications and systems. You will work collaboratively with cross-functional teams to gather requirements, implement software solutions, and ensure the reliability and efficiency of applications. This position requires strong proficiency in C++ programming, along with a solid understanding of software engineering principles and best practices. Key Responsibilities Software Development: Design, develop, and maintain applications and systems using C++, ensuring high performance, reliability, and scalability. Write efficient, well-structured, and maintainable code while adhering to coding standards and best practices. Requirements Gathering: Collaborate with product managers, system architects, and other engineers to gather and refine software requirements and specifications. Participate in technical discussions to understand user needs and translate them into functional software solutions. Testing and Debugging: Troubleshoot and debug existing applications to identify issues and implement effective solutions. Develop and execute unit tests, integration tests, and performance tests to ensure software quality and robustness. Documentation: Maintain comprehensive documentation of software design, architecture, and implementation processes. Create user manuals and technical documentation as needed for team and end-user reference. Continuous Improvement: Stay current with industry trends, emerging technologies, and best practices in C++ programming and software development. Provide recommendations for process improvements and innovative solutions to enhance system performance and functionality. Collaboration: Work closely with cross-functional teams to ensure successful project delivery and alignment with business objectives. Participate in code reviews, knowledge sharing, and mentoring junior engineers. Education Bachelor’s degree in computer science, Software Engineering, or a related field. Skills Technical Skills: Proficiency in C++ programming, with a solid understanding of object-oriented programming, data structures, and algorithms. Familiarity with development tools and environments (e.g., Visual Studio, GCC, debugging tools). Experience with version control systems (e.g., Git) and agile development methodologies. Problem-Solving Skills: Strong analytical and problem-solving abilities, with attention to detail and a commitment to quality. Communication Skills: Excellent verbal and written communication skills to effectively collaborate with team members and stakeholders. Experience 2+ years of experience in software development, with a strong focus on C++ programming. Preferred Qualifications Experience with multi-threading, concurrency, and performance optimization techniques. Familiarity with other programming languages (e.g., C, Python) and software development paradigms. Knowledge of software design patterns and principles. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

Hi, We are hiring for the ITES Company for Fare Filing Distribution Role. Job description: Minimum 1-year experience in a Fare Filing Distribution Role is mandatory. Possess knowledge of filing and updating fares in the ATPCO system based on the information provided. Possess knowledge of filing and updating rule conditions such as Eligibility, Date/Time, Seasonality, Flight Application, Combinations, Advance Purchase, Negotiated Fares, Surcharge, Blackout, Automated Changes and Cancellation, Fare By Rule, Footnote, Routing Map, etc. in the ATPCO system based on the information provided. Possess knowledge of special fare filing activities such as YQ/YR, Optional and Ancillary services, Branded Fares, Chart 1 & 2. Possess knowledge of performing quality assurance checks in the Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, etc. Should be well conversant with all the fare pricing and troubleshooting entries in the GDS such as Amadeus, Galileo, Sabre, etc. Good knowledge of World Geography, Fare Construction, etc. Validate fares and rules data for accuracy, completeness, and consistency. Identify fare and rule inconsistencies in the ATPCO and GDS systems. Stay updated with industry trends and changes in ATPCO procedures Preferred Skills: a) Minimum 1-year experience in a Fare Filing Distribution b) Experience of fare pricing and troubleshooting entries in the GDS such as Amadeus, Galileo, Sabre, etc c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: Click on Start option to Apply and fill the details Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune )Type : Job Code # 393 b) To Apply for above Job Role ( Gurgaon )Type : Job Code # 394 Or For Position in Gurgaon Search: Copy and Paste the link below https://outpace.in/job/fare-filing-and-distribution-3/

TCS is hiring for Passenger Revenue Accounting - Refunds Role!!! Location: Mumbai Experience: 1 to 5 years Domain Requirements: • Well versed with PNR reading which includes PNR, PNR history and interpretation of remarks. • IATA UFTAA Certified / Diploma in Travel and Tourism preferred • Fare Filing & Fare auditing Knowledge – Preferable not mandatory • Refunds knowledge / Calculating Refunds / Processing Refund Rules • Refunds Processing via BSP / ARC / GDS • GDS knowledge • Refunds related experience via any Travel Agency / Airline / GDS / Travel Portal / Refunds Back office Process • Information of non-refundable taxes and how to read/interpret tax information in Amadeus. • Ability to work on Amadeus PNR cases and refund request from BSP link. Additional Skill Requirements: - Good communication skills - Knowledge of tickets issued with various Form of payments on ticket like CASH/CC - Working knowledge of MS Office and other standard desktop applications - Need to know the general procedure over refund/ Under refund cases. - Ability to handle all types of refund calculations for exchange/part/downgrade. - Willing to work in shifts Interested candidates are encouraged to apply at the earliest. Thanks & Regards, Megha Dixit - TCS HR Show more Show less

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

About Us: The BSM team includes over 20,000 seafarers and 2,000 shore-based staff in over 30 locations and across the oceans. Together we move a fleet of 650 vessels responsibly while protecting our people, our fleet and the environment. As a multinational, family-owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level. As a family-owned business, we value a culture of caring for one another. Our strength is our diversity, with over 80 nationalities in our company. Join BSM today as we continue shaping the future of shipping while enabling international commerce for millions worldwide. Job Objective: Provide quality and cost effective travel services to clients in accordance with Network’s strategy and objectives. Key Accountabilities: Support to the Network BSM Group’s strategic goals Support Manager and Network’s Director in applying Eurasia Travel Network’s short and long term business strategy, vision, policies and objectives. Business Development Promote Eurasia Travel Network’s image and services provided. Operation Management Receive, monitor and process requests for travel bookings. Propose best available and alternative options with details of time limits, restrictions, etc. Follow-up reply from client and effect changes to reservations or cancel bookings as required. Support to the Eurasia Travel Network BSM Group’s strategic goals Issue ticket upon confirmation from client and submit all necessary details to them (ticket, itinerary, any other information which is considered necessary). Monitor unused or partly used tickets and apply for refunds. Coordinate with airlines for seats availability and confirmation of booking. Maintain close contact with client’s personnel and assist on ticket related inquiries (retrieval of booking, ticket, etc.). Coordinate with Manager and Network’s director to increase / maintain internal utilization of Eurasia Travel business units. Identify and report problems to Manager with a proposal for their solution. Requirements Education & Work Experience: IATA / UFTAA diploma (foundation level). At least 3 years of experience in the shipping industry. Job Specific Skills: Ability to perform under pressure and meet deadlines. Show initiative and be a team player. Knowledge of Galileo / Amadeus reservation systems. Fluency in English. PC literacy Benefits Benefits Career development opportunities. Technical and soft skills training Competitive compensation package. Comprehensive health insurance coverage Annual performance bonus. Provident Fund. Flexible work opportunities. Technology-driven company. Be a part of the ever-growing Schulte group family. Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Senior Engineer .NET Developer Pune Role Purpose As Senior Engineer .NET Developer, you will direct the development and execution of Incubation team, strategies and action plans. You will plan and direct. The successful candidate will need to ensure strong experience in developing software solutions using .NET Core and expertise in AWS technologies, including DynamoDB, Athena, EventBridge, Katalon, and Lambda. This position will be responsible for actively contributing to sprint design, and providing mentorship to team members. The focus will be on software development, technical design and architecture . In line with Accelya´s global business strategy, values and missions. What will you do? Managing Software Development- Design, code, and implement software solutions using .NET Core and related technologies. Develop high-quality, scalable, and maintainable software applications. AWS Services Integration-Utilize AWS services such as DynamoDB, Athena, EventBridge, Lambda, S3, and others to design and implement robust and efficient solutions. Integrate software applications with these services, ensuring optimal performance and scalability. Collaboration and Leadership-Work closely with cross-functional teams, including product managers, designers, and other engineers, to understand requirements and align development efforts. Provide technical leadership, mentorship, and guidance to junior team members. Technical Design and Architecture: - Collaborate with architects and senior engineers to define the technical vision, system architecture, and integration of AWS services. Contribute to the design and implementation of software components, ensuring scalability, performance, and adherence to best practices. Troubleshooting and Support- Investigate and resolve complex technical issues that arise during development or in production environments. Provide support and assistance to end-users or clients, ensuring the smooth operation of software applications. Knowledge, Experience & Skills Bachelor's degree in Computer Science, Software Engineering, or a related field. 5+ years of hands-on experience in software development using .NET Core, with a strong focus on projects leveraging AWS technologies. Expertise in AWS services, including DynamoDB, Athena, EventBridge, Katalon, and Lambda. Proficiency in Agile methodologies, including Scrum or Kanban, and experience working in an Agile environment. Experience with test automation and continuous integration/continuous deployment (CI/CD) pipelines is a plus. AWS certifications, such as AWS Certified Developer - Associate or AWS Certified Solutions Architect, are highly desirable. What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment About Accelya Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams. We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. For more information, please visit www.accelya.com What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Duties And Responsibilities Support the delivery of large programs or complex projects by performing specific tasks. Assist in program planning, resourcing, and progress reporting. Identify and address challenges encountered during program execution. Provide expert knowledge and support to program teams. Contribute to effective communication and collaboration within the program. Ensure tasks are completed on time and to the required quality standards. Knowledge, Experience & Skills 9 - 10 years of Experience in supporting large programs or complex projects. Knowledge of program planning, resourcing, and progress reporting. Strong problem-solving skills and ability to address challenges. Expertise in a specific area related to program delivery. Good communication and interpersonal skills. Ability to work effectively within program teams and support overall program success. What do we offer? An opportunity work on the future of travel industry in market leading company – NDC (New Distribution Capability) Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours, hybrid remote/office working environment Excellent, dynamic and multicultural environment What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

Company Description Skyways Group, formed in 1983, specializes in understanding and managing the distinct requirements of various commodities' supply chains. With offices in 32 cities in India and numerous locations globally, including Bangladesh, Germany, Vietnam, UAE, Hong Kong, Thailand, and Cambodia, we offer a comprehensive range of logistics services such as air freight, ocean freight, customs brokerage, express services, warehousing, and more. Skyways Group has been recognized as the No. 1 air freight forwarder in India for seven consecutive years (2017-2023) and is among the top 30 forwarders globally according to IATA. Role Description This is a full-time role for a Salesperson at Skyways Group. The Salesperson will be responsible for identifying potential clients, reaching out to prospects, and closing sales. They will also manage client relationships, provide tailored logistics solutions, and ensure customer satisfaction. This is an on-site role located in Delhi, India, requiring daily interaction with clients and the coordination of logistics services. Qualifications Strong sales and negotiation skills Experience in logistics and supply chain management Keen ability to identify potential clients and close sales Excellent communication and interpersonal skills Ability to work independently and manage client relationships effectively Knowledge of logistics services such as air freight, ocean freight, and customs brokerage is a plus Bachelor's degree in Business, Logistics, or related field Show more Show less

We are seeking an experienced and proactive Air Export Procurement Specialist to join our air cargo freight forwarding team. The ideal candidate will be responsible for managing carrier negotiations, securing competitive air freight rates, and ensuring the efficient coordination of export shipments. Work Location: Wiz Freight India Private Limited, Leela Business Park, 702, 7th Floor, Near Airport Road Metro Station, Andheri (East) - Mumbai – 400059. Key Responsibilities: Negotiate and secure competitive air freight rates with airlines and carriers based on routing, service level, and volume commitments. Manage end-to-end air export processes, including space bookings, documentation, and compliance with international trade regulations. Develop and maintain strong relationships with airline partners, co-loaders, and overseas agents to support global air freight operations. Work closely with sales, operations, and customer service teams to align procurement strategies with client requirements. Monitor market trends and carrier performance to identify opportunities for cost savings and service enhancements. Support business development by leveraging procurement insights to win new accounts and retain existing clients. Prepare and review reports related to freight rates, carrier performance, and shipment metrics. Ensure timely communication with stakeholders regarding booking confirmations, delays, or service issues. Ensure compliance with all applicable regulations, including IATA, TSA, and local customs requirements. Qualifications & Skills: Bachelor’s degree in Logistics, Supply Chain, International Business, or a related field (preferred). Mandatory: 4–5 years in air freight procurement within the freight forwarding industry . Strong negotiation and analytical skills with a track record of securing cost-effective air freight solutions. In-depth knowledge of air cargo routing, airline service structures, and international trade compliance. Excellent communication and interpersonal skills for working with carriers, agents, and internal teams. Show more Show less