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1.0 - 6.0 years

2 - 7 Lacs

New Delhi, Gurugram

Work from Office

Call/Whats app CV- HR 7304172331 2 years travel sales experience mandatory in PPC OR Meta calls US and Spanish Bilingual Salary upto 60k+Incentives cabs+meal Location-Gurgaon Required Candidate profile Call/Whats app CV- HR 7304172331

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0.0 - 3.0 years

1 - 4 Lacs

Chandigarh

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|a Dynamic Candidate with good Communication Skills Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers. Desired Candidate Profile 10th,12th,Any degree,Diploma

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0.0 - 3.0 years

1 - 3 Lacs

Nashik

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The duties and responsibilities of ground staff at the airport is very vast They are the one to perform all task from commercial to technical First prime duty of a ground staff is to make sure about the safety and comfort of the passengers Their duties include to check the baggage, cleaning and to make flight experience pleasant Some ground staff is responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight and some groud staff works in direct contact with customers, handling their queries

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0.0 - 1.0 years

2 - 4 Lacs

Kolkata

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We are looking for Dynamic Candidate with good Communication Skill Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers.

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0.0 - 3.0 years

1 - 4 Lacs

Dibrugarh

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|a Dynamic Candidate with good Communication Skills Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers. Desired Candidate Profile 10th,12th,Any degree,Diploma

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0.0 - 3.0 years

2 - 5 Lacs

Mumbai

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Designation- Ground Staff Qualification- Minimum 12th Pass with Good Communication Skills Salary- 25000/- Location- Shimla Airport Duties Responsibilities- The duties and responsibilities of ground staff at the airport is very vast They are the one to perform all task from commercial to technical First prime duty of a ground staff is to make sure about the safety and comfort of the passengers Their duties include to check the baggage, cleaning and to make flight experience pleasant Some ground staff is responsible for

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1.0 - 3.0 years

2 - 5 Lacs

Pune

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Tensoten Services is looking for Opening For Air Ticketing Executive to join our dynamic team and embark on a rewarding career journey Book and manage flight reservations for customers Handle ticket modifications, cancellations, and queries Ensure compliance with airline policies and procedures Maintain accurate records and provide excellent service

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1.0 - 3.0 years

2 - 5 Lacs

Kolkata

Work from Office

Tensoten Services is looking for Opening For Air Ticketing Executive to join our dynamic team and embark on a rewarding career journey Book and manage flight reservations for customers Handle ticket modifications, cancellations, and queries Ensure compliance with airline policies and procedures Maintain accurate records and provide excellent service

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1.0 - 4.0 years

1 - 4 Lacs

Shimla

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Tensoten Services is looking for Air Ticketing Executive Job in Shimla to join our dynamic team and embark on a rewarding career journey Book and manage flight reservations for customers Handle ticket modifications, cancellations, and queries Ensure compliance with airline policies and procedures Maintain accurate records and provide excellent service

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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Assist in the development and execution of test plans and test cases for new system implementations. Perform functional, integration, and regression testing to validate new features and system changes. Document test results, report defects, and work with development teams to facilitate issue resolution. Support the creation and maintenance of QA documentation, including test scripts, test cases, and defect logs. Participate in the review and analysis of implementation requirements to ensure comprehensive testing. Collaborate with QA and project teams to ensure timely and effective testing and validation. Contribute to process improvements by identifying and suggesting enhancements to QA practices.

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2.0 - 3.0 years

2 - 3 Lacs

Manesar

Work from Office

plastic Injection Molding. Knowledge about production process. Line balancing, cycle time and other operation of production. SIP, SOP, PPAP etc. Defect handling. Fixture & Breakdown management. IATF 16949:2016 / ISO Rejection & Overtaken control

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40.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Principal – Costumer Success Mumbai Role purpose As a Principal – Costumer Success, you will cultivate and maintain strong relationships within assigned accounts, ensure high levels of customer satisfaction, facilitate the delivery of customers desired business outcomes, leading to strong renewals, retention and growth opportunities. You will work closely with our customers alongside sales, service delivery, PMO, product management and Finance teams to ensure our services are delivered successfully. Duties And Responsibilities Build relationships with assigned customers, help them with issues and continually delight them with a positive, customer centric attitude. Work closely with customers to ensure that they are finding value in our products and services. During onboarding, ensure that customers are properly trained and educated on product usage; so their adoption time is minimized Educate customer on the use and benefit of our products Work closely with Sales, PMO, Support and other Technical Teams to ensure an exceptional customer experience and take care of any escalations Be a customer advocate, capturing customer feedback and reporting requests to respective teams. Be the voice of the customers in the company, providing the suitable balance between the customer’s requests and the company’s vision. Identify need for improvement in process and work across teams to effect this Develop and share best practices with team members to continually improve quality, effectiveness and efficiency of our processes Knowledge, Experience & Skills More than 3 years of experience in project management, customer success or account management position Knowledge of software development lifecycle and the delivery process in an IT organization Excellent presentation and communication skills Ability to collaborate with team members at all levels of the organization Ability to work with external customers at various levels in their organization (C-Level, Directors and Operational Managers) What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment Equal Opportunity Accelya is an equal opportunity action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. About Accelya Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams. We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. For more information, please visit www.accelya.com What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

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2.0 - 7.0 years

3 - 8 Lacs

New Delhi, Gurugram

Work from Office

Call/whats app HR 8512850830 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience mandate Location-Gurgaon/Delhi Salary upto 60K + Unlimited Incentives Required Candidate profile Travel Sales Consultant/

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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3.0 years

0 Lacs

Delhi, Delhi

On-site

Job Description: Job Description: The jobholder leads Airbus Product Safety activities in the region India, Bangladesh, Bhutan, British Indian Ocean Territory, Maldives, Mauritius, Nepal, Seychelles, Sri Lanka for all safety matters with authorities, customer airlines and other aviation industry stakeholders. The jobholder reports to the Regional Safety Director SA (South Asia) located in New Delhi. As Regional Safety Director South Asia, you will interact directly with the CEOs of the customer airlines in the region (including the major ones), the Director Generals of National Aviation Authorities (NAA) and, where required, with the Ministry of Transport. Objective = You must have the capability to persuade at executive level to take the actions required to efficiently address the identified safety risks. Responsibilities: Lead Global Regional Airbus Safety Plan and In-Service Operations Evaluation Group activities in South Asia: Maintain and further develop relationships between Airbus, international institutions (e.g. International Civil Aviation Organization (ICAO)), governmental institutions (e.g. NAA), customer airlines, industry groups (e.g. Association of Airlines, International Air Transport Association (IATA), International Federation of Air Line Pilots' Associations (IFALPA)) and other industry stakeholders involved in aviation safety in the region. Identify potential safety issues relevant to the Air Transportation System regional environment with a strong but non-exclusive focus on : Customer airlines: Flight Operations, Maintenance and Engineering, Training, Safety Management System (SMS), NAA: Oversight System (Operations, Airworthiness and Personal Licencing) and State Safety Programs Air Navigation System: Air Transport Management and Performance Based Navigation aspects. Define and deploy appropriate mitigation plans to address these safety issues and ensure consistency of said safety plans with other regions, so that Airbus actually speaks one voice on safety matters. When applicable, create and manage conditions for the deployment of Safety Cooperation Agreements between Airbus and ICAO Member states in the region. Create the conditions for the development/enhancement of a good safety culture in the region consistently with the Safety Management Systems (SMS) spirit. Support safety promotion activities for all Airbus personnel in the region in coordination with the SMS network. Support product safety enhancement activities in the region when requested. Support sales campaigns when safety matters are on the agenda. Represents Airbus during safety related events/ meetings Act as the Airbus representative to regional aviation safety groups, such as the Co-operative Development of Operational Safety and Continuing Airworthiness Program - South Asia (COSCAP), Asia Pacific Regional Aviation Safety Team (APRAST, APRASG ), etc. Represents Airbus at national and/or international aviation safety seminars organized by ICAO or other institutions in the region. Promote the image of the company in terms of safety initiatives Contributes to Airbus Aircraft accident incident activities Create and maintain the conditions to ensure Airbus has direct access to and can participate in official accident investigations in case of an Airbus aircraft accident occurring in the region. Support the Airbus product safety department in all tasks related to an ICAO Annex 13 Airbus accident/major incident investigation in the region . Outputs For the South Asia region: Lead the establishment and maintain long-term relationship between Airbus, government, customer airlines, industry groups and other industry stakeholders involved in aviation safety, Lead the deployment of targeted action plans and ensure their efficiency, Represents Airbus during safety related events / meetings Contributes if required to Airbus Aircraft accident incident activities. Requirements: At least 3 years working experience as a manager in the Safety Department of an airline or MRO (Maintenance, Repair, and Operations) Good understanding of Safety Management Principles as described in ICAO Document 9859. Working experience in the following fields would be advantageous: Safety Investigation Root Cause Analysis Human Factors Safety Management System Previous or Current holders of an ICAO recognised state professional pilot or engineering licence would be advantageous. Working experience with any of the following medium or large commercial passenger jet aircraft - A220, A320, A330, A340, A350, A380, B737, B757, B767, B777, B747, B787. Analytical thinking and goal-oriented, who takes systematic action. Strong customer orientation Creative mindset and strong problem solving skills Highly organized and able to effectively prioritize tasks Ability and willingness to work as a team player in a highly collaborative and fast-evolving international environment Personal responsibility and resilience, independent work organization, as well as the ability to act flexibly and proactively. C2 Proficiency English level This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus India Private Limited Employment Type: Permanent - Experience Level: Professional Job Family: Aviation Safety By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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1.0 - 6.0 years

2 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

We are hiring experienced travel sales consultant min 1 year travel sales experience mandatory salary- upto 65k + incentives Location- Gurgaon/Delhi/Noida Call/what's app CV- 9060745209 Required Candidate profile Call/what's app - 9060745209

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3.0 - 6.0 years

5 - 8 Lacs

Ladakh, Leh

Work from Office

Executive Reservations 3-6 Years Full-time Leh, Ladakh Job Summary: As a Reservation Executive, you will be the first point of contact for guests, ensuring a seamless booking experience that aligns with the hotel's luxury standards. Your role involves managing reservations, responding to guest inquiries, coordinating with internal teams, and optimizing revenue through accurate pricing strategies and upselling opportunities. With a focus on delivering exceptional service, you will handle all aspects of reservations, resolve guest concerns, and maintain accurate booking records. Ideal candidates should possess experience in luxury hospitality, proficiency in reservation systems, and a commitment to creating memorable guest experiences.

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3.0 - 5.0 years

5 - 7 Lacs

Ladakh, Leh

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Executive Front Office 3-5 Years Full-time Leh, Ladakh Job Summary: As an Executive in the Front Office Department, you will be responsible for overseeing the daily operations of the front desk, guest services, and all guest-facing functions to ensure a seamless, luxurious experience for every guest. You will manage a team of front office staff, drive service excellence, handle guest escalations, and maintain operational efficiency while upholding the hotels high standards of quality and professionalism. Your role will involve strategic coordination across departments to enhance guest satisfaction and ensure smooth check-in/check-out processes, reservation management, and guest interactions.

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10.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

🚨 We’re Hiring! | Accounts Executive – Trivandrum 🚨 Are you an experienced finance professional looking for your next opportunity? Sama Travel Pvt Ltd is hiring an Accounts Executive for our Trivandrum branch . If you have 5–10 years of experience in accounting and financial operations — preferably in the travel industry , but we also welcome professionals from any industry background — we’d love to hear from you! 🔹 Location: Trivandrum 🔹 Experience: 5–10 Years 🔹 Industry: Open to all (Travel background preferred) 🔹 Role Focus: IATA BSP, airline reconciliation, ADM/ACM handling, financial reporting 🔍 Key Responsibilities: Reconcile IATA BSP settlements and manage accurate payments Handle ADM/ACM disputes with airlines Report airline sales, refunds, and commissions Manage accounts payable/receivable with partners and clients Assist in monthly closures, reconciliations, and audit processes Ensure compliance with IATA and company financial policies 🎓 Requirements: Bachelor’s or Master’s in Commerce Experience in financial reporting and reconciliations Knowledge of BSP/accounting in the travel industry is a plus Join a growing and dynamic company that values expertise and initiative! 📩 Apply now or refer someone suitable. 📧 Send your CV to: hr@samatravel.in #Hiring #FinanceJobs #AccountsExecutive #TrivandrumJobs #AccountingJobs #SamaTravel #IATABSP #JoinOurTeam #Gosama Show more Show less

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2.0 - 5.0 years

2 - 6 Lacs

Gurugram

Work from Office

Contact 6202303696 for quick response Send cv with your key skills. Roles & responsibility: - Handling inbound and outbound calls, email and chats Resolving customer queries, complaints, requests efficiently Providing information about products, services, and policies Updating customer records, transactions in database Ensuring accuracy Flexible and adaptable to changing environments Ensure daily & monthly targets are achieved Remain current on all company policies and procedures Following company guidelines and quality standards Maintaining professionalism and ethical conduct Preferred candidate profile :- Graduate Can speak Arabic 2 Years minimum experience within travel process Voice Email servicing, Queue Management, Ticketing / Schedule changes / Refund / Exchanges in Sabre and Amadeus GDS.

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30.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Company Description Oasis Tours India is an IATA-accredited corporate travel company managing successful business travels and events for 30 years. We provide customised travel solutions to corporate enterprises ranging from SMEs to large businesses for stress-free, cost-effective, and peaceful travel. Role Description Tour professional, assisting in handling of OBT & DOM Hotel bookings and Visa formalities. WHAT WE ARE LOOKING FOR: ● Experienced professionals familiar with the Visa formalities (from taking appointments to filling out forms to submission) for countries like Schengen, the UK, and the US. ● Must be keen to build a strong network with Outbound DMCs and vendors. ● Digital literacy, with the ability to embrace and learn new technologies. ● Familiarity with travel and MICE business, Knowledge and consumer trends. ● Strong organisational and project management skills. ● Ability to work under pressure and manage complexity. QUALIFICATIONS: ● A degree in tourism and hospitality management, or related disciplines. ● Passion for travel and service, with an interest in building a career in the sector. ● Strong communication, interpersonal and persuasion skills. ● Resourcefulness and agility, with the ability to learn quickly on the job. Job Types: Full-time, Permanent Supplemental pay types: ● Performance bonus Ability to Commute: ● New Delhi, Delhi (Required) Work Location: In person *Speak with the employer* +91 9910284750 Show more Show less

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1.0 - 4.0 years

2 - 3 Lacs

Navi Mumbai

Work from Office

Hiring For Voice Process | Amazon !! 23 k in hand !! Mumbai Airoli 5 day working , Both side travel UG / Grad , 6 month Experience from voice bpo can apply :-22k in hand 6 Month Work from office after depends on performance for hybrid mode Required Candidate profile Need from Voice , Blended , Need only Excellent comms candidates can apply 6 Month Work from office after depends on performance for hybrid mode Ecommerce Voice 9911567769 / 9560028009/ 8860576337

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Location Country India Work Location Mumbai Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job Undertake the activities of the Travel Department within IATA requirements. Managing relationships with internal and external customers to maximise business levels. Managing relationships with suppliers – internal and external. Key Responsibilities And Tasks Coordination and confirmation of the below in a timely manner to include: Flights – Marine, Offshore and Commercial Accommodation Car Hire Rail Taxis Ferry’s Visas Conferences, Meetings and Events Charter Flights / Helicopters Undertake relevant admin and production of invoices / credit notes in a timely and accurate manner. To ensure the clients Travel Management Policy is always adhered too. To be cost effective in the workplace and actively look for opportunities to upsell / cross sell. Nurture relationships with clients and suppliers to improve communication, proactively seeking to provide all relevant advice and information. Escalation of relevant accounting (client or supplier) queries to a point of resolution. Assist in onboarding of new clients. Assisting the wider group with process improvements, implementation of technology and any other changes as required. Work with colleagues across all business units to ensure consistency in process and procedures, whilst sharing best practice. Any other related duties as delegated within the scope and level of the post. What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Able to use Amadeus or equivalent software Experience in a similar role Customer focussed and ability to work as part of a busy team Excellent communication skills – written and verbal Attention to detail Ability to think and react quickly and calmly when under pressure. Organised and self-motivated Can do attitude. Must be fluent in English Desirable Experience of Protas or other back office software Familiarity with sales driven environment Experience in an international/matrix structure Applications Close Date 15 Jun 2025 Show more Show less

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2.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

We are looking for a skilled and experienced Ticketing and Reservation Agent to join our team in Kolkata . The ideal candidate should be proficient in using GDS systems and capable of handling all aspects of ticketing and reservations, including reissuance, refunds, and group bookings. This is a day-shift role (no night shifts or rotational hours) . Responsibilities: Issue fresh tickets and manage travel reservations accurately Process ticket reissuance and refunds as required Negotiate rates for group bookings and hotel reservations Coordinate with transport vendors and update booking notes Maintain accurate and detailed records Follow standard operating procedures at all times Requirements: Working knowledge of any GDS (Amadeus, Sabre, Galileo, Worldspan, etc.) Excellent spoken and written English communication skills Good interpersonal skills to coordinate with clients and travel partners Proficiency in Microsoft Office (Word, Excel, Outlook) Minimum 2 years of experience in ticketing/reservations IATA or Travel & Tourism certification is a plus Job Highlights: Convenient location near Park Circus, Kolkata Opportunity to work in a growing travel & tourism company Show more Show less

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15.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

SENIOR MANAGER RAMP JOB PURPOSE & SPECIFIC RESPONSIBILITIES To ensure the administration is working smoothly and all documents are properly maintained. To ensure that all ramp services are in accordance with the rules laid down by customer airlines and regulatory bodies at the airport, and are in concurrence to AISATS’ standards and procedures Ensure that ramp team is updates with the latest policies, procedures and regulations To provide contributions to formulate ground handling services strategies and policies in accordance with company vision, mission, values and legal procedures, and implements the approved ones To provide necessary assistance to HOD - Ramp in relations to customers and airport authorities To ensure that ramp services are recorded and billed to respective clients and to ensure there is no revenue loss To assist HOD - Ramp to reduce operational costs and optimize resources To assist HOD - Ramp to ensure that aircraft cleaning (including transit, enhances, deep and aircraft exterior cleaning) are planned as per agreed SLA with clients Leads/Coordinates his/her subordinates during his/her shifts, delivers targets, monitors and evaluates his/her subordinates’ performance and provides feedback, reports them HOD – Ramp. To make spot checks to ensure that ramp safety procedures are followed, take necessary steps to correct any irregularity in consultation with HOD-Ramp. To assist HOD - Ramp in preparing budgets for ramp services Observes customer satisfaction and makes proposals for improvement and submits them to HOD-Ramp. To prepare monthly working schedule of ramp services departments and submit them to HOD-Ramp for approval. To resolve day-to-day operations problems which are beyond the DM’s jurisdiction, and to inform HOD-Ramp of problems which exceed his/her authorizations To ensure that safety audit of customer airline is carried out as per the procedure. To ensure training schedule is prepared once a quarterly and all the staff are trained as per the requirement. To ensure service level agreements with the customer airlines are maintained within the limits specified. To ensure proper discipline is maintained. To monitor all the report s forwarded by the Duty Managers and to take necessary action as and when required. To maintain cordial relations with All Airline Representatives, Airport Authorities and all other agencies. To investigate any delays, accidents to equipment/personnel and to submit the report to higher authorities. To ensure high standard of safety in the handling of flights. To ensure the baggage is delivered as per the airline standard. Monitor the BOS system in Admin and Ramp. To ensure the roster is prepared once in a quarter. To ensure inventory of company assets is maintained and reviewed periodically. To handle any project as and when required. Responsible and accountable for overall quality, safety and security of operations in the assigned area of work. Responsible for reporting to his supervisors’ occurrences, events, violations and acts that may affect safety, security and company reputation. EDUCATIONAL QUALIFICATIONS University Degree Related qualification in Business Administration RELEVANT EXPERIENCE At least 15 years of airport operational experience having worked as a Station /General Manager in an operation involving a high frequency of flights with large passenger and cargo loads Expert level knowledge of passenger Services, Cargo, Ground operations and Flight Operations Thorough knowledge of mishandled baggage practices and understanding of hardware /software protocols related to airport systems Detailed knowledge of and prior experience in the negotiation and drafting of IATA Standard Ground Handling Agreements Added knowledge of Safety and Quality standards. PERSONAL CHARACTERISTICS & BEHAVIOUR A strong business acumen Demonstrated leadership and positive performance skills as it relates to managing staff Advanced level of negotiation skills Articulate, confident ,poised and engaged Show more Show less

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