1012 Iata Jobs - Page 31

Job Purpose Operate Helpdesk and monitor the facilities / allocation of resources and other activities in the Passenger Terminal building (PTB) while meeting / achieving established SOPs of a designated area and ensuring regulatory compliance at airport terminal in delivering ultimate customer satisfaction. The role will be the face of the organization and needs to ensure that there are no inconveniences to passenger by facilitating them by means of assisting the passenger, addressing their queries and ensuring all resources are functional. For achieving this objective the role requires to coordinate with Internal Stakeholders for the upkeep of facilities for ensuring passenger convenience. Execute the Routine Operational requirement as follows; Daily Inspection Periodical Inspection Monitoring the Lost & Found section with clear guidelines for safe custody of any articles by ensuring, the procedures are followed in every shift, with proper checked via a checklist. Verification on contractor Manning level, Machinery, Chemical and tools Managing and monitoring common operations activities, maintain regulatory compliance across Terminal by coordinating with respective stakeholders Implement QMS: Operation Procedure, collection and analyze data In the absence of the shift in charge, step in and take over the charges of handling shifts ORGANISATION CHART Accountabilities Key Performance Indicators Coordinate all defects reported with ref to passenger facilities, airport ambience upkeep. and coordinated and accounted for No. of observations /follow up /closure Ensure & coordinate Information and Transfer desk manning by service providers As per agreed SLA Conduct regular check on Standard Operating Procedures (SOP’s) on Lost Property (LP), that procedure followed in every shift, also ensure that name and signatures of cash taker and handover in shift (TM/ CSO) should be mentioned & maintained on cash handover sheet for daily basis Regular monitoring the manuals. Co-ordinate with internal and external agencies involved during any VIP movements Zero complaints Facilitate Passengers and collect feedback on their experience about the airport. No of feedbacks collected through tabs. Proper handover of LP articles to claimants according to SOP and maintaining the records. Resource management allocation Daily Co-ordinate for smooth flow of passengers at the congestions points. Collect data for the management as in when asked to improve/enhance the processes. Annual % of 5 touches points. Co-ordinate with CISF, Customs, Immigration and APHO at Arrivals & Departures for hassle free operations on day to day basis and during any emergencies & exigencies Zero Delay and AEP Co-ordinate with the Airlines/GH, Customs and Airside operations to meet Baggage delivery as per Airport service standards. First Bag/ Last Bag Participate and co-ordinate activities for passenger engagement, terminal management during ASQ surveys through the action plans of FGD Monthly/ Annual target Key Accountabilities Assist the Executive / Manager on shift at the Haj terminal during operations ensuring Hajjis are facilitated. Hassle free Haj Operations Handling Public announcement system during the shift and adhere to the guidelines of emergency ,evacuation announcements. SOP as per the announcement policy Execute the daily inspection of the housekeeping /pest control management ,verification on contractor manning level ,machineries ,chemical & tools. SLA target vs Actual Implement QMS of facility management through ops pre procedures ,collect & analyze data to monitor the performance of the contractor As per agreed SLA Maintain the cleanliness as per the required standards of PTB, VVIP, VIP lounge and its pathway. No of deviation by issuing site memos/site instructions Maintain evidences of demerits issued to the contractor, maintain log books for complaints ,incidents ,irregularities and any related activities . Analyze data for improvement. To ensure that the appointed Service Provider fulfill’s the operational requirement as per SLA and the contract. Utilities and passenger Facilities hygiene are maintained. SLA adherence % Adherence to operational, emergency procedures and policy decisions as per the standard operating procedures Departmental manuals, SOPS ,IATA guidelines Ensure the service standards as per ASQ parameter and come up ideas to enhance the services. ASQ Score Coordinate with internal & external stakeholder for ensuring upkeep of facilities for the allotted areas. Upkeep of facilities To ensure that the cleanliness is maintained at required standard for the area used for any event organized by RGIA or any VVIP movement. No of complaints received/addressed /as per escalation matrix. KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Airlines Ground Handlers CISF/ Customs/Immigration/APHO Service Providers appointed under department scope Apollo Medical Centre Animal and Plant Quarantine INTERNAL INTERACTIONS AOCC ASO/ Airside/CFL Business Development –Non Aero Security and Control Technical Service and CFL Protocol Apollo Medical Centre FINANCIAL DIMENSIONS Adhere to the actions, processes suggested to reduce costs; SLA Violations to be escalated to the immediate reporting manager. Other Dimensions Customer Management, Team Handling & Problem resolving Education Qualifications Any Graduate discipline (Hotel Management background preferred) , reputed institute of Aviation or Hospitality management Relevant Experience 3 to 6 years’ relevant experience in Aviation/Hotel/Hospitality Appropriate knowledge & experience in Lost & Property handling COMPETENCIES Execution & Results Teamwork & Interpersonal influence Problem Solving & Analytical Thinking Planning & Decision Making Personal Effectiveness Stakeholder Focus Networking Capability Building Strategic Orientation Social Awareness Entrepreneurship Passenger facility Management (Practitioner) Terminal Operations Processes (Practitioner) Passenger Flow Management (Practitioner) Aviation Regulations and Standards (Practitioner) Performance Monitoring and Reporting (Practitioner) Stakeholder Management (Internal and External) (Practitioner) Crisis and Emergency Management (Practitioner) Customer Service Excellence and Complaints Management (Practitioner) Show more Show less

Operating Company: Nobel Biocare Location: Calcutta,West Bengal,IN Date Posted: June 4, 2025 Req Number: R5023048 Job Description: Transports materials for delivery orders to customer sites as needed. Responsible for enforcement of transportation agreements & services, export controls and containment of domestic and int'l freight expenses. Maintains trade compliance and performs a wide variety of planning, scheduling, coordinating and reporting tasks in support of the manufacturing workflow. Coordinates and monitors workflow, assisting in scheduling and prioritizing activities in assigned logistic area. Maintains compliance with ISO 9000, IATA, OSHA, DOT, FAA, and FDA Guidelines. Performs customer service function by coordinating and interacting with internal and external customers to resolve shipping issues. May specialize in shipment of dangerous/hazardous goods. Job Requirements: Responsibilities Responsible for daily operations of all 3 WHS for Envista. Planning and forecasting with customer service to ensure optimum stock availability. Coordination with third parties like Freight Forwarders, Courier Vendors and Custom Clearing Agents (CHA) for timely clearance of inward goods. Ensure timely GRN posting. Maintain a good control in warehouse to ensure stocks are stored as per company norms. Coordinate with customer service to ensure orders are fulfilled post booking of the same by customer service in terms of pick and pack and timely dispatches. Follow up with courier companies/delivery boy to ensure timely delivery of goods. Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods. Review daily inventory report and coordinate delivery/return schedule with sales team and customer service. Ensures that 100% of received inventory and returned inventory matches with shipping documents. Conduct periodic stock audits and ensuring nil deviation between physical stock and system data. Manage All India warehouse (Panvel, Delhi & Chennai). Allocating and managing staff according to changing needs and business requirements. Adherence to requisite reporting and data entry norms. Implementing health and safety procedures (HSE norms). Track complaints from external customers and review on monthly basis. Maintain a monthly Bowlers/ KPI’s for Logistics. Desired work experience, education & skills Must be proficient in MS Excel & SAP. Knowledge of Import-Export Management will be added advantage. Must have the experience in WHS Operations/ Logistics in Pharma/ medical devices for 6-8 years. Must be a Graduate. Postgraduate in Operations will be added advantage. GWP knowledge and Competent Person experience in previous position desired. Other desired skills : Good communication skills Must be an advance user of MS Office Teamwork and collaboration High commitment, initiative, flexibility, and openness to innovation Self-motivation and perseverance High sense of responsibility and quality as well as customer orientated. Result orientated. High level of agility and ability to manage internal & external stakeholders. Operating Company: Nobel Biocare Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Job Title: Travel Agent Location: Ghaziabad Job Type: Full-Time Experience Required: Minimum 2 Years About the Role:We are seeking a detail-oriented and customer-focused Travel Agent with at least 2 years of professional experience to join our team. The ideal candidate will have a passion for travel and a strong ability to curate personalized travel experiences for our clients. You will be responsible for planning, booking, and managing travel arrangements, ensuring a seamless travel experience. Key Responsibilities:Consult with clients to understand their travel preferences, budget, and expectations Research and suggest travel destinations, transportation, accommodations, and activities Book flights, hotels, tours, car rentals, and other travel services Provide clients with all necessary travel information including visas, weather, and local customs Handle changes, cancellations, and resolve travel-related issues efficiently Maintain accurate records of bookings and payments Build and maintain relationships with clients and travel service providers Stay up-to-date on travel trends, deals, and regulations Requirements:Minimum 2 years of experience as a travel agent or in a similar role Proficiency in reservation systems (e.g., GDS like Amadeus, Sabre, Galileo, or similar) Strong knowledge of domestic and international travel destinations Excellent communication and customer service skills Ability to multitask, stay organized, and manage time efficiently Attention to detail and problem-solving skills Flexibility to work with clients in different time zones if needed Preferred Qualifications:Certification in Travel or Tourism (IATA, UFTAA, or similar) Experience with group or corporate travel planning Fluency in multiple languages is a plus Benefits:Competitive salary with performance incentives Travel discounts and perks Ongoing training and development opportunities Supportive and collaborative work environment

Job Title: Executive- Travel Job Location: Bangalore / Vadodara Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) https://www.linkedin.com/showcase/collaberagtc/ https://collabera.com/globaltalentcenter/ https://www.collabera.com/ https://www.youtube.com/@CollaberaGTC/videos https://instagram.com/collaberagtc?igshid=ZWQyN2ExYTkwZQ== Collabera, a leader in staffing Industry, is looking for Executive- Travel . Our employees work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organisations across various industry domains. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the clients compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance. Job Role involves: Cost and compliance optimization: Optimizing the cost of travel and providing TME policy governance. Negotiating with vendors (online/offline) and finding cost-effective flight/hotel/cab options. Finding cost-effective alternatives to the bookings made by employees to generate more savings. Doing market analysis/research to validate if quotations are reliable as compared to other vendors. Finding vendors who can offer better services at a lesser cost than the current vendors. Keeping a track of automated booking notifications to crosscheck its compliance with the policy guidelines. Operations and responsiveness: Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs). Managing credit card authorizations and payments to the vendors/ hotels. Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval. Maintaining agreement or contract of new vendors and keeping a record of the same. Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis. Quality of work: Managing the satisfactory level of quality in service delivery and management reporting. Submit monthly reconciled credit card statements to the finance department. Managing and updating the travel database through excel reports. Ensuring the safety and comfort of the business travelers. The job role requires: Knowledge of corporate travel management Excellent written and verbal communication skills Post-Graduation/Graduation from any stream. Proficiency with MS Office Attention to detail. Organization/Coordination skills Being proactive, managing and prioritizing multiple tasks simultaneously Negotiation skills Brownie Points if: Knowledge of GDS systems like Amadeus, Sabre, etc. Knowledge of the US travel industry Diploma/Degree in travel/tourism domain Training of IATA Ticketing & Fare Construction Role & responsibilities Preferred candidate profile

Job Title: Executive- Travel Job Location: Bangalore Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) https://www.linkedin.com/showcase/collaberagtc/ https://collabera.com/globaltalentcenter/ https://www.collabera.com/ https://www.youtube.com/@CollaberaGTC/videos https://instagram.com/collaberagtc?igshid=ZWQyN2ExYTkwZQ== Collabera, a leader in staffing Industry, is looking for Executive- Travel . Our employees work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organisations across various industry domains. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the client’s compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance. Job Role involves: Cost and compliance optimization: Optimizing the cost of travel and providing TME policy governance. Negotiating with vendors (online/offline) and finding cost-effective flight/hotel/cab options. Finding cost-effective alternatives to the bookings made by employees to generate more savings. Doing market analysis/research to validate if quotations are reliable as compared to other vendors. Finding vendors who can offer better services at a lesser cost than the current vendors. Keeping a track of automated booking notifications to crosscheck its compliance with the policy guidelines. Operations and responsiveness: Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs). Managing credit card authorizations and payments to the vendors/ hotels. Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval. Maintaining agreement or contract of new vendors and keeping a record of the same. Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis. Quality of work: Managing the satisfactory level of quality in service delivery and management reporting. Submit monthly reconciled credit card statements to the finance department. Managing and updating the travel database through excel reports. Ensuring the safety and comfort of the business travelers. The job role requires: Knowledge of corporate travel management Excellent written and verbal communication skills Post-Graduation/Graduation from any stream. Proficiency with MS Office Attention to detail. Organization/Coordination skills Being proactive, managing and prioritizing multiple tasks simultaneously Negotiation skills Brownie Points if: Knowledge of GDS systems like Amadeus, Sabre, etc. Knowledge of the US travel industry Diploma/Degree in travel/tourism domain Training of IATA Ticketing & Fare Construction Show more Show less

Job Title: Executive- Travel Job Location: Baroda Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) https://www.linkedin.com/showcase/collaberagtc/ https://collabera.com/globaltalentcenter/ https://www.collabera.com/ https://www.youtube.com/@CollaberaGTC/videos https://instagram.com/collaberagtc?igshid=ZWQyN2ExYTkwZQ== Collabera, a leader in staffing Industry, is looking for Executive- Travel . Our employees work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organisations across various industry domains. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the client’s compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance. Job Role involves: Cost and compliance optimization: Optimizing the cost of travel and providing TME policy governance. Negotiating with vendors (online/offline) and finding cost-effective flight/hotel/cab options. Finding cost-effective alternatives to the bookings made by employees to generate more savings. Doing market analysis/research to validate if quotations are reliable as compared to other vendors. Finding vendors who can offer better services at a lesser cost than the current vendors. Keeping a track of automated booking notifications to crosscheck its compliance with the policy guidelines. Operations and responsiveness: Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs). Managing credit card authorizations and payments to the vendors/ hotels. Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval. Maintaining agreement or contract of new vendors and keeping a record of the same. Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis. Quality of work: Managing the satisfactory level of quality in service delivery and management reporting. Submit monthly reconciled credit card statements to the finance department. Managing and updating the travel database through excel reports. Ensuring the safety and comfort of the business travelers. The job role requires: Knowledge of corporate travel management Excellent written and verbal communication skills Post-Graduation/Graduation from any stream. Proficiency with MS Office Attention to detail. Organization/Coordination skills Being proactive, managing and prioritizing multiple tasks simultaneously Negotiation skills Brownie Points if: Knowledge of GDS systems like Amadeus, Sabre, etc. Knowledge of the US travel industry Diploma/Degree in travel/tourism domain Training of IATA Ticketing & Fare Construction Sounds like you? Let me know your thoughts or concerns and let’s get the dice rolling! Show more Show less

As an Air Ticketing Executive, you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents & airline partners.

Hiring For Voice Process !! Galeio ! Amadeus | SAL 50 k CTC Profile:- Schedule change , cancellation , reservation . Need Minimum 1 year of Travel Process Experience Salary:- 50 k ctc 24*7 Shift 5 days working 9911567769 , 9560028009 Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 1 Year of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8860576337

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Job Specification: Oversee the successful implementation of a Global Centralized Payment Model covering all jurisdictions. Ensure suitably experienced staff are in place in each location. Implement a Global Payments Policy that is aligned with the Groups Anti-Fraud Policy as well as SOC and ISAE requirements. Ensure minimum standard controls are in place for every Payment for all jurisdictions; standardize payment and eBanking controls and policies. Ensure that a process is in place to Track Online Payment Tokens and that procedures are in place with HR to remove access upon a token holder leaving the Group. Manage any outsourcing arrangements required to ensure the business can be serviced globally, and where applicable, Centralized Teams. Establish Service Level Agreements (SLA) and ensure alignment with client SLAs and deliverables. Ensure that proper Checklists (ideally Digital) are available to support all payments and that a Call back procedure is implemented. Source and manage the adoption of a global payment hub solution. Establish KPIs and provide regular reporting to Stakeholders on transaction volumes, SLAs etc Enable a culture of continuous improvement with a passion for addressing control weaknesses. Skills Required: At least 15 years of relevant professional experience, either in the financial services fund industry or banking. Bachelor / masters degree in accounting, finance, or economics. Management experience, overseeing a large multi-jurisdictional team. Excellent organizational, communication and interpersonal skills and a truly client servicing mindset. Proven experience in managing multiple stakeholders and delivering on commitments. Experience with Payment/Banking technology solutions and platforms. Excellent communication skills and a truly client servicing mind set with client facing experience. Good sense of teamwork as well as ability to work autonomously in a fast-paced work environment. Good interpersonal skills, and sense of teamwork. Committed to self-improvement and staff development.

PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Desired Skills: - Self-Discipline Learning and decision making Patience and action oriented Technical skills: - Basic Working knowledge of Computer & Knowledge of desktop computer system CANDIDATE SPECIFICATION Must have Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ). Comprehension skills to understand & communicate with all customers effectively. Telephone etiquettes. Good to have Worked in Airlines Industry/ (reservation & ticketing) IATA certified/Trained on foundation/consultant course (Airlines business) Work on track & trace ( for logistic business) Experience of 1-4 years desirable. Experience in international call center will be an advantage. Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry. Experience of Air travel would be desired. Knowledge of Western culture would be an added advantage. (USA/UK culture) Donts Poor grammar and Windows Skills Issues with comprehending & communicating effectively with the customer. Not Eligible - MBA, BTech, BCA, BSc IT & CS, BE., MTech, MCA, CA Important notes: -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts. -Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace -WFO -Immediate joiners preferred.

Role & responsibilities Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required Preferred candidate profile Excellent communication skills. Worked in Airlines Industry/ (reservation & ticketing) IATA certified/Trained on foundation/consultant course (Airlines business) Work on track & trace (for logistic business) Experience of 1-4 years desirable. Experience in international call center will be an advantage. Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry. Experience of Air travel would be desired. Knowledge of Western culture would be an added advantage. (USA/UK culture)

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities: Incident Logging and Troubleshooting: Serve as the first point of contact for users experiencing technical issues. Log incidents, categorize issues, and provide basic troubleshooting to resolve hardware, software, network, and application problems. Problem Resolution: Troubleshoot and resolve common technical problems, including issues with operating systems, email, network connectivity, printers, and other IT services. Provide step-by-step assistance to end-users via phone, email, or chat. Escalation Management: Identify issues that cannot be resolved at the L1 level and escalate them to higher support levels (L2/L3) as needed, ensuring timely and efficient escalation with proper documentation. User Communication: Maintain effective communication with end-users throughout the resolution process, providing updates on the status of incidents and ensuring customer satisfaction. Documentation: Maintain accurate records of incidents, resolutions, and troubleshooting steps in the incident management system (e.g., ServiceNow, JIRA). Update knowledge base articles and troubleshooting guides as needed. Software and Hardware Support: Assist with the installation, configuration, and basic maintenance of software and hardware, including workstations, laptops, printers, and peripherals. Account Management: Help manage user accounts, including password resets, account unlocks, and permissions, in accordance with organizational policies and procedures. User Training: Provide basic user training and guidance on software, tools, and processes as needed, helping users understand how to utilize IT resources effectively. Monitoring and Alerts: Monitor system alerts and notifications to proactively address potential issues before they impact end-users, following established protocols. Service Improvement: Identify recurring issues or common requests and provide feedback to the team to improve processes, user experience, and efficiency. Qualifications: Bachelor’s degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience). Basic understanding of IT systems, hardware, software, and network technologies. Familiarity with service management tools (e.g., ServiceNow, JIRA, Zendesk) and ticketing systems is a plus. Strong problem-solving skills with the ability to diagnose and resolve basic technical issues. Excellent verbal and written communication skills, with a customer-centric approach to service delivery. Ability to work effectively in a team environment and interact with users of varying technical proficiency. Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple requests. Eagerness to learn new technologies and grow within the IT support field. Preferred: Previous experience in an IT support or customer service role is a plus. Basic knowledge of operating systems (Windows, macOS, Linux), office productivity tools (e.g., Microsoft Office, Google Workspace), and remote support tools. Familiarity with networking basics, including TCP/IP, VPN, DNS, and DHCP. IT certifications (e.g., CompTIA A+, Microsoft Certified: Windows, or equivalent) are a plus but not required. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As an Engineer II - Software Development you will build high-quality, innovative and fully performing software that complies with coding standards and technical design. To do so, you will gather user requirements, define system functionality and write code in various languages Duties And Responsibilities Translate processes and enhancement specifications into programs and evaluate changes and perform impact analysis Develop or refine error-free code within agreed timescales using development techniques, tools, methods and languages with the aim of optimizing operational efficiency. Work with functional staff to establish and clarify requirements Investigate reported faults in operational code to determine changes and approaches to the code for promotion and replacement, conforming to established procedures. Design and prepare unit testing plan strategies and write test scripts to validate all new software development and enhancements. Take ownership of the test and implementation phases of projects Knowledge, Experience & Skills Strong experience with C++ Familiarity with AWS services, especially Lambda functions, is preferred Hands-on experience managing C++ codebase in Linux environments. Degree in Software Engineering or a related field Experience in writing and executing unit and integration tests to ensure software quality and reliability About Accelya Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Miami based product team. We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. For more information, please visit www.accelya.com. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Desired Skills: - Self-Discipline Learning and decision making Patience and action oriented Technical skills: - Basic Working knowledge of Computer & Knowledge of desktop computer system Important notes: -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts. -Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace -WFO -Immediate joiners preferred.

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As an Associate - Business Operations, you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external. Duties And Responsibilities Responsible for providing excellent customer service and determining the needs of the client. All queries are addressed, and that client relationships are maintained. Ensures completeness & timeliness of Data Processing Knowledge, Experience & Skills Good excel skills. Hands-on experience implementing business processes. Documentation and Review of the process Bachelor's degree What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

, Tripjack is hiring for Travel Consultant / Sr. Travel Consultant About the Role: The role involves booking air tickets, cancellations, refunds, B2B interaction with agents, and handling travel-related issues or emergencies. The ideal candidate must possess excellent communication skills, be detail-oriented, and have the ability to navigate multiple software systems. Experience or interest in working in a customer service role in the travel industry would be preferred. Excellent knowledge of GDS software like Amadeus, Galileo, & Sabre. Excellent communication skills, both verbal and written Good knowledge of either re-issue, refund, cancellation, or audit. Strong attention to detail and the ability to multitask Ability to work independently and in a team environment Excellent problem-solving skills and the ability to handle and resolve customer complaints Knowledge of online hotel booking systems. Handing hotel, flights, cruise booking, cancellations, and refunds. A bachelor's degree in hospitality, tourism, or a related field is preferred; however, other graduates with relevant experience and good communications skills could also apply. BPO experience is preferred but not mandatory. IATA certification is preferred but not mandatory. Location: Mumbai (lower Parel/Currey Road), Bangalore, Kolkata, Delhi,Chennai Minimum: :2 years of experience Salary: Best in market standards. If you are interested, send your resume to mansi.kalap@tripjack.com or Contact 8657019930 as your What is App number.

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

We are hiring Inside Sales Executive for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Inside Sales Executive in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: mis,travel,communication skills,routing,customer-oriented approach,it,adaptability,domestic travel bookings,routing knowledge,visa processing knowledge,problem solving,customer service,transfer coordination,routings,international travel bookings,detail-oriented,reservations management,customer communication,problem-solving skills,time management,amadeus gds,amadeus,travel bookings,attention to detail,management,travel management systems,gds systems,travel planning,knowledge of travel trends,inside sales,travel itinerary creation,international travel management,customer-oriented,travel & tourism,itinerary planning,gds,international fares,travel booking,domestic travel management,excellent communication,domestic and international travel reservations,domestic and international reservations,client communication,problem-solving,client management,communication,visa processing,reservations and cancellations handling Show more Show less

About IGT: IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, Data & Digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 13,500 CX and Technology experts from 30+ nationalities. IGT is part of the Apollo group of companies (Apollo is a leading global alternative investment manager with approximately $414Bn under management) IGT's Data & Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience Our service offerings include providing consulting / advisory & delivery services to our customers to improve synergies between business & technology by enabling latest, best practice delivery and collaboration mechanisms. These include lifecycle transformation & rapid development / technology delivery services leveraging latest technology stack across the enterprise where our services include: Data Analytics, Data Engineering, Hyper-Automation, Software Engineering, Quality Engineering (Testing), Architectural Transformations, Platform services including Cloud Computing / Transformation, Systems Integration as well as IT Operations service management deliver innovative & cutting-edge solution using best practices & expertise on Agile, DevOps, Lean as well as traditional methodologies. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Job Title: Project Manager – Airline Domain Location: Gurugram (5 Days from office) Job Type: Full-Time Experience: 8+ years Domain: Airline / Aviation About the Role: We are looking for a dynamic and results-driven Project Manager with strong Airline domain experience to lead and deliver strategic projects for our clients in the aviation sector. The ideal candidate will have a deep understanding of airline operations, systems, and processes, with a proven track record in project management, client engagement, and cross-functional leadership. Key Responsibilities: Lead end-to-end delivery of airline domain projects, ensuring scope, timeline, cost, and quality objectives are met Engage closely with airline clients to understand business needs, define project scope, and translate them into actionable plans Manage project schedules, risks, issues, and dependencies using agile/waterfall or hybrid methodologies Coordinate with cross-functional teams including development, QA, business analysts, and third-party vendors Monitor and report project progress through regular status updates, dashboards, and stakeholder meetings Ensure adherence to compliance, security, and quality standards in all project phases Drive continuous improvement by identifying and implementing best practices Support pre-sales activities such as RFP responses, estimations, and client presentations (as required) Required Skills and Experience: Bachelor’s degree in Engineering, Computer Science, Business, or related field; PMP/Prince2 certification is a plus 8+ years of total experience, with at least 3-5 years managing projects in the airline or aviation industry Strong knowledge of airline systems such as PSS (Passenger Service Systems), DCS (Departure Control Systems), revenue management, loyalty systems, or MRO (Maintenance, Repair, and Overhaul) Hands-on experience in managing enterprise applications, digital transformation, or system integration projects in airline context Excellent stakeholder management, communication, and negotiation skills Familiarity with tools like MS Project, JIRA, Confluence, or similar Ability to work in a global delivery model and manage geographically distributed teams Preferred Qualifications: Prior experience working with Tier-1 airline clients or global aviation service providers Agile/Scrum certification (CSM, SAFe, etc.) Exposure to IATA standards and airline regulatory frameworks Show more Show less

We are hiring Travel Consultant for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: travel,communication skills,mis,routing,it,customer-oriented approach,adaptability,domestic travel bookings,routing knowledge,visa processing knowledge,problem solving,customer service,transfer coordination,routings,international travel bookings,reservations management,customer communication,problem-solving skills,time management,amadeus gds,amadeus,travel bookings,attention to detail,management,travel management systems,knowledge of travel trends,travel planning,gds systems,travel itinerary creation,international travel management,customer-oriented,travel & tourism,itinerary planning,gds,international fares,travel booking,domestic travel management,excellent communication,domestic and international travel reservations,domestic and international reservations,client communication,problem-solving,client management,communication,visa processing,reservations and cancellations handling Show more Show less

Company Description Travelpack India, a part of Travelpack, is a UK-based independent travel company specializing in tours, holidays, and flights to destinations worldwide including India, USA, the Far East, Middle East, and more. With over 28 years of experience, Travelpack offers excellent customer service and expert travel knowledge. The company is a member of ABTA and holds an IATA and ATOL Licence. Role Description This is a full-time on-site role for a Business Development Manager located in Pune, India. The Business Development Manager will be responsible for developing and implementing strategies to drive business growth, identifying new business opportunities, building strong relationships with clients, and achieving sales targets. Qualifications Job Summary: We are seeking an experienced and results-driven Corporate Business Development Manager to expand our corporate travel portfolio. The ideal candidate will have a strong background in B2B sales within the travel industry, with a proven ability to acquire, manage, and grow corporate accounts. You will be responsible for identifying new business opportunities, building long-term client relationships, and driving revenue growth through tailored corporate travel solutions. Key Responsibilities: Business Development & Sales: • Identify, target, and secure new corporate clients, driving business growth. • Develop and implement strategic sales plans to achieve revenue targets. • Conduct market research to identify emerging business opportunities and industry trends. Client Relationship Management: • Build and maintain strong relationships with corporate clients, ensuring high retention and satisfaction. • Customise travel solutions based on client needs, focusing on cost efficiency and service excellence. • Conduct regular account reviews to optimize travel programs and enhance client value. Negotiation & Contracting: • Negotiate contracts, pricing, and service agreements with corporate clients. • Collaborate with suppliers and travel partners to secure competitive rates and exclusive deals. • Ensure compliance with corporate travel policies and industry regulations. Collaboration & Reporting: • Work closely with internal teams (operations, finance, and customer service) to deliver seamless corporate travel solutions. • Provide regular sales forecasts, performance reports, and market insights to management. • Represent the company at industry events, trade shows, and networking opportunities. Key Requirements: • Experience: Minimum 5+ years in corporate sales or business development within the travel industry. • Industry Knowledge: Strong understanding of corporate travel management, global travel trends, and supplier negotiations . • Sales Acumen: Proven ability to generate leads, close deals, and achieve sales targets. • Client-Focused: Excellent communication, presentation, and negotiation skills to engage with corporate decision-makers. • Tech-Savvy: Proficiency in CRM software, travel booking systems, and Microsoft Office. • Flexibility: Ability to travel for client meetings and industry events as required. Preferred Qualifications: • Bachelor’s degree in Business, Travel & Tourism, or a related field. • Experience working with corporate travel management companies (TMCs). • Strong network within the corporate travel sector. Show more Show less

JOB PROFILE – TRAVEL CONSULTANT Company: View Holiday Trip Private Limited Location: Third Floor, 1/23-24, A, Pocket 1, Sector 4, Rohini, Delhi, 110085 Working Hours: 10:00 AM - 7:00 PM (Monday to Saturday) Fixed Weekly Off: Sunday Salary: ₹13,000 - ₹20,000 (Fixed) + Incentives (Salary for experienced candidates will be based on their last drawn salary) Freshers and Undergraduates can also Apply. About View Holiday Trip Pvt. Ltd. We are View Holiday Trip Pvt. Ltd., an India-based travel agency that turns every journey into an unforgettable experience. Established in 2014 and located in New Delhi, we specialize in offering customized travel solutions. With an IATA-approved, MCA-registered, ISO-certified company, and a valid GST, we have earned a trusted reputation in the travel industry over the past decade. Our goal is to provide exceptional travel experiences while ensuring customer satisfaction and seamless travel planning. Job Description: View Holiday Trip Private Limited is looking for a Travel Consultant to join our passionate and experienced team. In this role, you will be responsible for planning and organizing travel itineraries for our clients, offering personalized travel advice, and ensuring all travel arrangements are smooth and hassle-free. As a key member of our team, you will have the opportunity to contribute to our mission of making every travel experience a vital one. Requirements: Proven experience as a Travel Consultant or in a similar role (preferably 1-2 years). In-depth knowledge of travel destinations, airlines, hotels, and tours. Strong communication and customer service skills. Ability to manage multiple client requests and bookings simultaneously. Ability to work independently and as part of a team. Preferred Qualifications: Prior experience in customer service or sales is a plus. IATA certification or relevant travel industry certifications are a bonus. A background in the travel industry or a related field would be advantageous. Key Responsibilities: Provide expert advice to clients on travel destinations, accommodations, flights, and tours. Create customized travel itineraries based on clients' preferences, budgets, and travel dates. Handle the booking of flights, hotels, car rentals, and other travel-related services. Assist clients with travel documentation, visa processes, and other travel necessities. Respond to customer inquiries and resolve any travel-related issues promptly and professionally. Communicate effectively with travel vendors and suppliers to ensure the best deals and seamless booking confirmations. Stay up-to-date with industry trends, travel packages, and promotions to provide relevant and timely travel advice. Maintain strong relationships with clients, ensuring repeat business and customer loyalty. Manage payments, invoices, and confirmations for booked trips. Provide excellent customer service from initial inquiry through to post-travel follow-up. Why Join View Holiday Trip Pvt. Ltd.? Competitive salary with fixed pay and additional incentives. No sales targets — focus on delivering excellent service and building lasting client relationships. A supportive and collaborative team environment. A fixed weekly off on Sundays to ensure a healthy work-life balance. Work in a reputable company with over 10 years of experience in the travel industry. Opportunities for career growth and professional development in a well-established firm. Interested candidates can send their resume to Ms. Shivani – 9560201643. We look forward to having you as a part of our dedicated team at View Holiday Trip Pvt. Ltd.! References are highly Appreciated. 

Responsibilities: * Manage travel requests from start to finish using Amadeus & IATA standards. * Provide exceptional customer service throughout the process. * Book air tickets with airlines via GDS system.

Greetings from Sutherland!!! We are hiring for international Airline (Travel) process Domain - Interline profile and Fare Audit profile. Location - Airoli (Navi Mumbai) Work Mode - Work from Office Designation - Sr. Associate / Lead Associate Minimum 4-5 Years of Experience is required Immediate joiners preferred Roles and Responsibilities: For Interline Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Interline Inward and Outward is Mandatory Evaluation and Initiation of 3rd Rejections cases Experience on SPA and Source Code Error Clearing Quality check of tickets Bills receivables and Payable Roles and Responsibilities: For Sales PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Desired Candidate Profile Should have minimum 3-5 years of experience in Travel (Interline) process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 7304353583 or mail your CV on luvella.silveira@sutherlandglobal.com