568 Iata Jobs - Page 3

* Manage international & domestic air ticket bookings using Amadeus/Galileo * Execute PNR reservations, cancellations & changes with GDS systems *Communicate with airlines directly regarding rescheduling and cancellation

Job Title: Travel Executive Location: Gurgaon Job Type: Full-Time, Work from Office Experience: 2-3 years Industry: Travel & Tourism Job Summary : We are seeking a highly skilled and experienced Executive Travel Desk to join our dynamic team. The ideal candidate will be a graduate with an IATA certification and a strong background in air ticketing, planning, and customer service. Proficiency in GDS such as Amadeus and Focal point is essential, along with a working knowledge of visa documentation processes. Key Responsibilities: Manage air ticket & Visa services for Indian and Expat staff. Provide accurate and timely travel advice including routing and fare calculations. Use GDS systems (Amadeus/Focal point) to search and confirm travel arrangements. Develop cost-effective tickets. Maintain up-to-date knowledge of travel regulations, airline rules, and visa procedures. Coordinate with TMC for tickets and Visas. Benchmark industry best practices for continuous improvement. Handle hotel bookings Manage billing, payments, and compliance in the process. Maintain travel MIS & DSR. Required Qualifications & Skills: Bachelor's degree in Tourism or equivalent qualification is preferred IATA certification preferred 45 years of relevant experience as a Travel desk operation for multinational company handling complex travel management. Excellent communication and interpersonal skills, organizational and multitasking abilities. In-depth knowledge of air ticketing and online travel booking tools. Proficient in Worldwide Travel Software – GDS. Ability to handle a fast-paced environment and work under pressure. Attention to detail and accuracy in handling administrative duties. Please note that we follow an alternate Saturday working schedule, where the 2nd and 4th Saturdays are working days, while the 1st, 3rd, and 5th Saturdays are off.

Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

*Online Trainer should have Good command in Syllabus and Examination, with Industrial experience(Aviation Institute). *Examination Focused. *Should have Knowledge to teach about the Air Fares, Ticketing, General Knowledge and EBT. Job Type: Part-time Pay: From ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Education: Diploma (Preferred) Experience: total work: 1 year (Preferred) Teaching: 3 years (Preferred) Making lesson Plans: 2 years (Preferred) Language: English (Required) Work Location: In person Application Deadline: 07/07/2025 Expected Start Date: 07/08/2025

Date: May 14, 2025 Location: Nuh, IN Company: Varun Beverages Ltd About Us VBL is part of the RJ Corp group, a diversified business conglomerate with interests in beverages, quick-service restaurants, ice-creams, and healthcare. VBL is one of the largest franchisee of PepsiCo in the world (outside USA); with over 3 decades of association with PepsiCo. In India, VBL is a key player in the beverage industry in India with presence in 27 states & 7 union territories. Our overseas operations span across Indian subcontinent (Nepal & Sri-Lanka) and Africa (Zambia, Zimbabwe & Morocco). Purpose of the Job Job Context: A professional who is responsible for overseeing the daily operations of their shipping, making sure it runs smoothly and effectively. Challenges: If you are looking for the right place to utilize your problem-solving skills and increase your management credentials, we have the perfect opportunity Take the next step in your career and enjoy a hands-on job full of variety and challenges. Details of the Job Level: M04 Function: Shipping Reporting Manager: Commercial Head Manager’s Manager: Cluster Head Key Accountabilities(1) Warehouse Management Providing innovation warehousing like just in time service to increase inventory visibility and velocity at the same time helping company reducing total cost and cycle time Verifying inspecting ,checking and updating inventory and other transaction taking place inside ware house Handling monitoring receipt of all incoming material ,receiving inspection ,storage, issue, stock verification ,stores accounting ,stock control of product identification of surplus and obsolete material etc. Inventory Management Assessing physical layout of warehouse/store for storage of material, spare parts & consumable and ensuring smooth accounting issue of material to production & project Preparing indent making mrf, grn & Planning for inventory movement Key Accountabilities(2) Logistic Management Managing logistic operation involving coordination with forward transporter, C&F agent. Strategic Planning Checker & Loaders Training - Safety , Quality , Audits Monthly FG Reports, Empty physical SAP vs actual Recon File Production Reconciliation SAP vs Actual Sales Return - Recon and entry in SAP MKT LKG / BKG Report SAP month end report (VL06L, VFX03, VA05 and etc.) Dispatches all order <12 HR STO Dispatch within 24 HR Warehouse Productivity Key Interface External Interfaces Vendors/ Distributors Internal Interfaces Employees/Contract Labours Education & Experience Education Qualification (Highest) with Target Institute(s) BA/B.Sc/MBA. Desired Certifications: MBA Experience Range: 10 -15 years Desirable experience: 10 Competencies Business Acumen & Data Orientation Driving Results Entrepreneurial & Ownership Mindset Adaptability Self & Team Leadership Cultivates Collaboration Customer Orientation Skills Required(1) Functional Skills Strong attention to detail and possess the quality of being precise. Ability to construct and carry out plans within given timetables Strong communication skills and ability to motivate Familiarity with DOT and IATA regulations or knowledge of the methods for moving goods by road. Strong analytical skills with an ability to identify problems, trends, develop solutions and implement a course of action Knowledge of import/export compliance & controls. Developing & managing of internal databases to control & record shipments and certifications; ensuring authorizations for shipment and inspection clearances have been verified; matching accounting records and freight bills. Skills Required(2) Behavioral Skills Imagination & Creativity High Analytical Ability Strong Communication skills Co-ordination Skills Interpersonal skills General Awareness : Knows the fundamental or general understanding of concepts. Working Knowledge : Has broad job knowledge; knows and applies the full range of concepts and practices. Has broad / working knowledge of the subject. Candidate should use these concepts in day to day practices. Functional Expert: Candidate is certified functional expert with strong knowledge on concepts. Mastery: Candidate is subject matter expert and has command over the subject/ concepts.

Roles and Responsibilities Ensure compliance with IATA regulations and standards for airline operations. Conduct regular audits to identify areas of improvement in travel processes and implement corrective actions. Develop and maintain quality control procedures for ticketing, reservations, and customer service. Collaborate with internal stakeholders to resolve issues related to flight schedules, baggage handling, and passenger services. Provide training on IATA guidelines and best practices to staff members. Desired Candidate Profile 7-12 years of experience in the aviation industry or a related field (IATA certification preferred). Strong knowledge of GDS systems such as Amadeus, Galileo, Sabre; proficiency in Air Ticketing software like Worldspan or Inventory Management Systems like ARMS. Familiarity with Travel Processes including EMDs (Electronic Miscellaneous Documents) management.

Req-Travel Sales Agents (ppc calls ) Exp- 2 years Salary - 70k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immedaite joiner ony send me your cv on whatsapp - 8512850830

Role Overview: The Ticketing Executive is responsible for handling all aspects of ticketing and reservations, ensuring accurate and timely issuance of travel tickets for customers. The role involves direct interaction with customers, airlines, and internal teams to provide exceptional service and seamless travel experiences. Key Responsibilities: Ticket Booking & Issuance: Book and issue airline tickets (domestic and international) using ticketing platforms (e.g., Amadeus, Sabre, Galileo). Ensure compliance with airline policies and regulations during ticket issuance. Customer Assistance: Assist customers with flight inquiries, schedule changes, and cancellations. Provide travel recommendations, including flight options and cost-effective routes. Amendments & Refunds: Manage re issuance of tickets for date or flight changes. Process refunds as per airline policies. Coordination & Documentation: Maintain accurate records of transactions and correspondence with customers. Coordinate with airlines and travel partners for any escalations or special requirements. Problem Resolution: Handle customer complaints or issues promptly and professionally. Provide solutions for disrupted travel plans, such as delays or cancellations. Up selling & Cross-Selling: Promote ancillary services such as travel insurance, hotel bookings, and holiday packages. Skills & Qualifications: Educational Background: Bachelors degree in Travel & Tourism or related field (preferred). Experience: 2–4 years of experience in ticketing or travel operations. Technical Skills: Proficiency in GDS platforms (Amadeus, Sabre, Galileo, or equivalent). Familiarity with fare rules, taxes, and airline regulations. Soft Skills: Excellent communication and customer service skills. Attention to detail and the ability to multitask in a fast-paced environment. Preferred Qualifications: IATA certification or diploma in travel and tourism. Knowledge of multiple languages, especially regional or international. Key Attributes: Problem-solving skills and a customer-first approach. Ability to work independently and as part of a team. Strong organizational and time management skills.

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Assystem, through its subsidiary Assystem STUP, is supporting India's switch to low-carbon energy, transport, and infrastructure. Headquartered in Delhi and with 8 regional offices, we are present throughout India. Assystem STUP and its 1,000 Switchers are supporting India’s energy transition through master planning, comprehensive building design, engineering and project management services. We serve many clients in decarbonised energy, transportation, cities & territories, buildings and commercial, institutional, recreational and manufacturing facility infrastructures. Website: www.assystemstup.com Job Description Concept design development of various architectural projects including airports. Detail design/ working drawings Design coordination with various services, structures & other disciplines Team coordination & management, guidance to team for various aspects like designing, detailing etc. Awareness to building codes, IATA, ADRM, NBC, NFPA, and other applicable regulations. Software skills: BIM/Revit, AutoCAD, MS Office, Photoshop Qualifications B.Arch. with minimum 6 years of experience. M. Arch. shall be preferred, Additional Information We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. Show more Show less

Assystem, through its subsidiary Assystem STUP, is supporting India's switch to low-carbon energy, transport, and infrastructure. Headquartered in Delhi and with 8 regional offices, we are present throughout India. Assystem STUP and its 1,000 Switchers are supporting India’s energy transition through master planning, comprehensive building design, engineering and project management services. We serve many clients in decarbonised energy, transportation, cities & territories, buildings and commercial, institutional, recreational and manufacturing facility infrastructures. Website: www.assystemstup.com Job Description Concept design development of various architectural projects including airports. Detail design/ working drawings Design coordination with various services, structures & other disciplines Team coordination & management, guidance to team for various aspects like designing, detailing etc. Awareness to building codes, IATA, ADRM, NBC, NFPA, and other applicable regulations. Software skills: BIM/Revit, AutoCAD, MS Office, Photoshop Qualifications B.Arch. with minimum 6 years of experience. M. Arch. shall be preferred, Additional Information We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. Show more Show less

We are looking for an experienced and proactive Air Freight Manager Operations to lead our air cargo forwarding operations and drive service excellence. Work Location: Gurugram Key Responsibilities: Negotiate and secure competitive air freight rates with airlines and carriers based on routing, service level, and volume commitments. Manage end-to-end air export processes, including space bookings, documentation, and compliance with international trade regulations. Develop and maintain strong relationships with airline partners, co-loaders , and overseas agents to support global air freight operations. Work closely with sales, operations, and customer service teams to align procurement strategies with client requirements. Monitor market trends and carrier performance to identify opportunities for cost savings and service enhancements. Support business development by leveraging procurement insights to win new accounts and retain existing clients. Prepare and review reports related to freight rates, carrier performance, and shipment metrics. Ensure timely communication with stakeholders regarding booking confirmations, delays, or service issues. Ensure compliance with all applicable regulations, including IATA, TSA, and local customs requirements. Qualifications & Skills: Bachelor’s degree in Logistics, Supply Chain, International Business, or a related field (preferred). Mandatory: 6 to 9 years in air freight operations within the freight forwarding industry . Strong negotiation and analytical skills with a track record of securing cost-effective air freight solutions. In-depth knowledge of air cargo routing, airline service structures, and international trade compliance. Excellent communication and interpersonal skills for working with carriers, agents, and internal teams. Show more Show less

Role Overview: We seek a seasoned professional with 10–15 years of extensive experience in the travel and tourism industry. The candidate should bring a minimum of 5 years of hands-on expertise with airline reservation systems and comprehensive management of visas and tour packages. This role demands proven leadership at the middle management level in a dynamic travel agency or hospitality environment, with a particular focus on aviation services. Key Responsibilities: 1. Agency Leadership: * Full management of a well-established IATA-certified air travel agency. * Oversee all operations, ensuring exceptional service delivery and operational efficiency. 2. Client Services: * Handle travel requirements for high-profile clients and owners with discretion and professionalism. * Provide competitive quotations for airfares and optimize routings to meet client preferences. * Manage end-to-end visa processes, including applications for various countries, Indian passport issuance and renewals, and travel insurance arrangements. 3. Business Development: * Actively pursue new business opportunities by visiting prospective clients and nurturing existing client relationships to gather feedback and ensure satisfaction. * Represent the agency at industry events and client meetings to strengthen partnerships and enhance visibility. 4. Operational Excellence: * Ensure proper and timely billing and collection of payments. * Facilitate prompt and accurate payments to airlines and other vendors. * Oversee yearly renewal of applicable licenses, bank guarantees, and compliance with regulatory requirements. Qualifications and Skills: * Bachelor's degree in Hospitality, Tourism, Business Management, or a related field. A Master's degree or professional certifications in travel and tourism management is an advantage. * Expertise in global airline reservation systems (e.g., Amadeus, Sabre, Galileo). * Strong understanding of visa processes, international travel regulations, and insurance requirements. * Exceptional interpersonal and negotiation skills with a customer-first mindset. * Proficiency in financial management related to billing, collections, and vendor payments. * Excellent organizational and multitasking capabilities in a high-pressure environment. * Willingness to travel locally and internationally for client meetings and business opportunities. Show more Show less

Need Min 1 yr of exp in Travel domain/GDS/Mannual Ticketing G/UG Salary goes upto 35k in hand+Allowances Noida / gurgaon 24*7 5 days working both way cabs Contact: Shristi 8800967949 shristiguptaimaginators@gmail.com Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with GDS Softwares and Mannual ticketing

About Company : The ATPI Group Comprising of Corporate Travel, Direct ATPI Global Travel, Marine Travel, Yacht Travel, Energy Travel, Mining Travel, Sports Travel and Events, each brand is united by the aim to deliver what really matters to every single customer. Through its network of over 100 worldwide offices in strategically selected locations, the ATPI Group combines specialist experience and deep-rooted expertise with innovative technology to provide the services, savings and security that matter most to our clients. Key Responsibility : Ensures service delivery and customer satisfaction · Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. · Process all reservations on behalf of client accounts – air, land and other ancillary services · Includes all reservation elements including seat assignments and special requests · Provides advice and consultation to clients for international documentation · Follows best practices for booking and issuing tickets · Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications · Ensures data quality standards are met including reporting elements and traveler profile information. · Balance efficiency and effectiveness · Works efficiently to provide prompt service and to meet productivity standards · Responsible for managing incoming calls and emails within service level expectations · Ensures tickets and informational requests are provided in a timely manner · Maintains queues and follow-up on client requests · Helps team members with overflow work and tasks · Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors COMPETENCIES Excellent communication skills both written and verbal GDS experience – preferably Amadeus A good knowledge of world geography · Self-assertive, Commercial insight and Effective time management QUALIFICATION & EXPERIENCE Graduate in any stream IATA / Diploma in Travel or equivalent At least 3 years travel industry experience with at least 2 years in Reservations. Willing to work in rotational shifts including night shift and weekend working Show more Show less

L2 support SME in a Service Delivery role for Sabre applications used in Etihad airways. The candidate is expected to triage the issues reported , analyse and provide a solution to the issues reported. Experience in handling Production issues is mandatory preferably in Airlines domain. In addition the candidate should be flexible for handling High severity Incidents and interacting with other 3 rd party vendors and internal ADM teams. The profile would also require supporting for on call duties as per roster in a 24 x 7 model Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Knowledge of related messages and options used for live scenario /use cases for Airport and reservation systems. Basic working Knowledge of Sabre Air vision and Air centre systems /similar GDS system including Catering, Fares management , scheduling etc. Basic working knowledge of REST API and ability to recreate Web issues and capture related RQ and RS logs. Basic knowledge of Host GDS commands Preferred technical and professional experience Working knowledge of handling Live time bound scenarios requiring issue resolution within stipulated time. Basic knowledge of Access privileges and User profile configurations of UserIDs /EPR for Airport and Reservation systems. Proficiency in Sabre Interact Airport and Reservations systems or in a similar GDS system.(proficiency level = Intermediate / Expert

Issuing domestic, International flight tickets Co-ordinating with the airlines Preferred Knowledge Of IATA, GDS, Amadeus, Abacus Sabre Skills:- Communication Skills Show more Show less

We are seeking experienced research professional to join the Oliver Wyman Knowledge department. The professional will work closely with partners and consultants in the India, Middle East & Africa (IMEA) Region on the Transportation & Services team in areas such as: aerospace & defense, aviation, rail, postal, logistics, travel and leisure. The global Knowledge Services Research Team supports our consultants by sourcing and synthesizing market data, industry developments and company information necessary for the successful execution of client projects and business development initiatives. Key Responsibilities: Conduct in-depth research, producing synthesized analysis providing own point of view and expert insights in the deliverables Work with a wide range of information tools and proprietary databases, providing both quick solutions and in-depth research for the business. Be able to think critically and develop the most efficient research strategies to solve complex client requirements Produce graphical portrayal of research findings - compiling research results into a presentation and/or formatting into desired format, customized to project needs Independently manage the pipeline of industry-specific tasks, set priorities, and collaborate with a team of international colleagues to meet client demands. You will be required to exercise independent judgment to solve internal client demands. This will involve prioritizing your own work to satisfy competing needs and building excellent task management and time management skills Collaborate with consultants engaged in client service, business development or intellectual capital building by delivering highly relevant and well-synthesized research. Directly engage in strategic projects, together with our research specialists and consultants, contribute to updates and maintenance of customized knowledge products Building expertise in the IMEA related industry topics and resources to support data analysis Develop strong trusted relationships with IMEA practice members and work within the framework of the Dubai based research team dedicated to IMEA, sharing work and experience and helping to build the research function in the region Use MS Office tools to produce graphical portrayal of research findings, customized to project needs Produce curated newsletters (advanced, and automated where possible) and provide support and sometimes take a lead for internal research projects Experience and Skills required: We require a graduate degree with at least 3 to 5 years of research experience in transportation, especially in any of the following sectors: aviation, maritime, surface transport and logistics - - preferably in management consulting or research firm Knowledge of India and Middle East business and economic context Excellent English skills –proficiency in Arabic language a plus Knowledge of general resources such as Eikon, Cap IQ or Factiva and industry specific resources such as IATA, BMI Fitch. Excellent knowledge of the Microsoft Office suite (Excel, PowerPoint, Word, Outlook) Excellent research synthesis skills with ability draw key insights from data and to provide basic analysis of findings What we can offer: Full time job contract with an attractive compensation package (including year-end financial bonus) Attractive compensation package and selection of benefits A stimulating working environment that provides opportunities for professional growth, access to mentoring and training programs Inclusive culture with Employee Resources Groups and CSR activities Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance. Please send us your CV in English . Why join us at Oliver Wyman? At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us! We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion We believe that to create a true meritocracy we need to remove artificial barriers to opportunity We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

About Us AVIAREPS Group is the world’s leading airline, cargo and tourism management company with 72 offices in 69 countries. Our Cargo division works with passenger and cargo airlines across the globe to deliver exceptional revenue and tonnage performance. We are always looking for great talent to join our team and currently have the below vacancy. The Role The Cargo Call Centre Supervisor will lead our team of Cargo Customer Service Agents who are the frontline of any interaction with our Freight Forwarding customers. The team will create and send quotations to customers, place reservations into airline systems and deal with follow up enquiries on the status of a shipment. The team will be high paced, dealing with customers over various communication methods including email (predominate method), phone and Web Chat. It is expected that the Supervisor leads by example and also completes day-to-day tasks, perhaps handling the more complex or escalated issues, as well as managing the performance of the team. The supervisor role will be starting the team from nothing so it is expected that they will be able to fully complete the tasks of the “Cargo Call Centre Agent” to begin with, whilst building out the wider team. Your Responsibilities • Manage a team of Cargo Customer Service agents based in BOM • Lead and Assist with email and phone enquiries and bookings in a timely, professional manner. Enter Bookings into individual airline cargo systems. • Lead and Proactively offer customer products and services that will add value to their experience. Promote service upgrades to higher products where appropriate. • Identify customer needs and provide alternative solutions to suits their requirements • Handle each email or call as a ‘sales opportunity’ and always ensure best standards of customer service • Ensure procedures followed as per Airline SOPs, and in accordance with IATA regulations. Lead team meetings, sharing knowledge and intelligence pro-actively to other colleagues • Manage relationship with Global Head of Cargo at AVIAREPS, reporting on staff and team performance weekly or on demand • Build relationships with customers over the telephone and seek opportunities to drive sales. • Manage the booking process for specialised products including station pre-alerts, airline checks and pricing accuracy. Your Qualifications and Experiences • Excellent Spoken and Written English • Required: Experience in a Customer Service and Call Centre Environment • Required: Experience in Air Cargo or Logistics • Required: Experience in reservations of special products including Dangerous Goods, Live Animals, perishables or Secure/High Value. • Proven ability to communicate effectively within a commercial setting, both in writing and verbally. • Experience in managing conflicting and changing demands of a high-pressure working environment. • Preferred: Experience managing a small team • Proficient user of MS Office (Word, Excel, Outlook) Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Duties and Responsibilities: Support the delivery of large programs or complex projects by performing specific tasks. Assist in program planning, resourcing, and progress reporting. Identify and address challenges encountered during program execution. Provide expert knowledge and support to program teams. Contribute to effective communication and collaboration within the program. Ensure tasks are completed on time and to the required quality standards. Knowledge, Experience & Skills: 9 - 10 years of Experience in supporting large programs or complex projects. Knowledge of program planning, resourcing, and progress reporting. Strong problem-solving skills and ability to address challenges. Expertise in a specific area related to program delivery. Good communication and interpersonal skills. Ability to work effectively within program teams and support overall program success. What do we offer? An opportunity work on the future of travel industry in market leading company – NDC (New Distribution Capability) Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours, hybrid remote/office working environment Excellent, dynamic and multicultural environment What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As an Engineer I - Software Development, you will build high-quality, innovative and fully performing software that complies with coding standards and technical design. To do so, you will gather user requirements, define system functionality and write code in various languages Duties and Responsibilities: Translate processes and enhancement specifications into programs Develop or refine error-free code within agreed timescales using development techniques, tools, methods and languages with the aim of optimizing operational efficiency. Evaluate changes and perform impact analysis Work with functional staff to establish and clarify requirements Investigate reported faults in operational code to determine changes and approaches to the code for promotion and replacement, conforming to established procedures. Design and prepare unit testing plan strategies and write test scripts to validate all new software development and enhancements. Take ownership of the test and implementation phases of projects Knowledge, Experience & Skills: Knowledge required in: Java, JavaEE frameworks (Spring, Struts), HTML/HTML5, CSS/CSS3, Eclipse, JavaScript, JQuery and SQL Experience managing servers in linux environments (Tomcat, JBoss) Experience in understanding functional requirements Experience in delivering technical documentation Degree in Software Engineering What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As an Engineer I - Software Development, you will build high-quality, innovative and fully performing software that complies with coding standards and technical design. To do so, you will gather user requirements, define system functionality and write code in various languages Duties And Responsibilities Translate processes and enhancement specifications into programs Develop or refine error-free code within agreed timescales using development techniques, tools, methods and languages with the aim of optimizing operational efficiency. Evaluate changes and perform impact analysis Work with functional staff to establish and clarify requirements Investigate reported faults in operational code to determine changes and approaches to the code for promotion and replacement, conforming to established procedures. Design and prepare unit testing plan strategies and write test scripts to validate all new software development and enhancements. Take ownership of the test and implementation phases of projects Knowledge, Experience & Skills Knowledge required in: Java, JavaEE frameworks (Spring, Struts), HTML/HTML5, CSS/CSS3, Eclipse, JavaScript, JQuery and SQL Experience managing servers in linux environments (Tomcat, JBoss) Experience in understanding functional requirements Experience in delivering technical documentation Degree in Software Engineering What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.