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2.0 - 7.0 years

4 - 8 Lacs

New Delhi, Gurugram

Work from Office

Req-Travel Sales Agents (ppc calls ) Exp- 2 years Salary - 70k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immedaite joiner ony send me your cv on whatsapp - 8512850830

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2.0 - 5.0 years

3 - 5 Lacs

Kochi, Kannur, Chennai

Work from Office

Role Overview: The Ticketing Executive is responsible for handling all aspects of ticketing and reservations, ensuring accurate and timely issuance of travel tickets for customers. The role involves direct interaction with customers, airlines, and internal teams to provide exceptional service and seamless travel experiences. Key Responsibilities: Ticket Booking & Issuance: Book and issue airline tickets (domestic and international) using ticketing platforms (e.g., Amadeus, Sabre, Galileo). Ensure compliance with airline policies and regulations during ticket issuance. Customer Assistance: Assist customers with flight inquiries, schedule changes, and cancellations. Provide travel recommendations, including flight options and cost-effective routes. Amendments & Refunds: Manage re issuance of tickets for date or flight changes. Process refunds as per airline policies. Coordination & Documentation: Maintain accurate records of transactions and correspondence with customers. Coordinate with airlines and travel partners for any escalations or special requirements. Problem Resolution: Handle customer complaints or issues promptly and professionally. Provide solutions for disrupted travel plans, such as delays or cancellations. Up selling & Cross-Selling: Promote ancillary services such as travel insurance, hotel bookings, and holiday packages. Skills & Qualifications: Educational Background: Bachelors degree in Travel & Tourism or related field (preferred). Experience: 2–4 years of experience in ticketing or travel operations. Technical Skills: Proficiency in GDS platforms (Amadeus, Sabre, Galileo, or equivalent). Familiarity with fare rules, taxes, and airline regulations. Soft Skills: Excellent communication and customer service skills. Attention to detail and the ability to multitask in a fast-paced environment. Preferred Qualifications: IATA certification or diploma in travel and tourism. Knowledge of multiple languages, especially regional or international. Key Attributes: Problem-solving skills and a customer-first approach. Ability to work independently and as part of a team. Strong organizational and time management skills.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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6.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Assystem, through its subsidiary Assystem STUP, is supporting India's switch to low-carbon energy, transport, and infrastructure. Headquartered in Delhi and with 8 regional offices, we are present throughout India. Assystem STUP and its 1,000 Switchers are supporting India’s energy transition through master planning, comprehensive building design, engineering and project management services. We serve many clients in decarbonised energy, transportation, cities & territories, buildings and commercial, institutional, recreational and manufacturing facility infrastructures. Website: www.assystemstup.com Job Description Concept design development of various architectural projects including airports. Detail design/ working drawings Design coordination with various services, structures & other disciplines Team coordination & management, guidance to team for various aspects like designing, detailing etc. Awareness to building codes, IATA, ADRM, NBC, NFPA, and other applicable regulations. Software skills: BIM/Revit, AutoCAD, MS Office, Photoshop Qualifications B.Arch. with minimum 6 years of experience. M. Arch. shall be preferred, Additional Information We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. Show more Show less

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6.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Assystem, through its subsidiary Assystem STUP, is supporting India's switch to low-carbon energy, transport, and infrastructure. Headquartered in Delhi and with 8 regional offices, we are present throughout India. Assystem STUP and its 1,000 Switchers are supporting India’s energy transition through master planning, comprehensive building design, engineering and project management services. We serve many clients in decarbonised energy, transportation, cities & territories, buildings and commercial, institutional, recreational and manufacturing facility infrastructures. Website: www.assystemstup.com Job Description Concept design development of various architectural projects including airports. Detail design/ working drawings Design coordination with various services, structures & other disciplines Team coordination & management, guidance to team for various aspects like designing, detailing etc. Awareness to building codes, IATA, ADRM, NBC, NFPA, and other applicable regulations. Software skills: BIM/Revit, AutoCAD, MS Office, Photoshop Qualifications B.Arch. with minimum 6 years of experience. M. Arch. shall be preferred, Additional Information We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. Show more Show less

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6.0 - 9.0 years

0 Lacs

Gurugram, Haryana, India

On-site

We are looking for an experienced and proactive Air Freight Manager Operations to lead our air cargo forwarding operations and drive service excellence. Work Location: Gurugram Key Responsibilities: Negotiate and secure competitive air freight rates with airlines and carriers based on routing, service level, and volume commitments. Manage end-to-end air export processes, including space bookings, documentation, and compliance with international trade regulations. Develop and maintain strong relationships with airline partners, co-loaders , and overseas agents to support global air freight operations. Work closely with sales, operations, and customer service teams to align procurement strategies with client requirements. Monitor market trends and carrier performance to identify opportunities for cost savings and service enhancements. Support business development by leveraging procurement insights to win new accounts and retain existing clients. Prepare and review reports related to freight rates, carrier performance, and shipment metrics. Ensure timely communication with stakeholders regarding booking confirmations, delays, or service issues. Ensure compliance with all applicable regulations, including IATA, TSA, and local customs requirements. Qualifications & Skills: Bachelor’s degree in Logistics, Supply Chain, International Business, or a related field (preferred). Mandatory: 6 to 9 years in air freight operations within the freight forwarding industry . Strong negotiation and analytical skills with a track record of securing cost-effective air freight solutions. In-depth knowledge of air cargo routing, airline service structures, and international trade compliance. Excellent communication and interpersonal skills for working with carriers, agents, and internal teams. Show more Show less

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15.0 years

0 Lacs

Goa, India

On-site

Role Overview: We seek a seasoned professional with 10–15 years of extensive experience in the travel and tourism industry. The candidate should bring a minimum of 5 years of hands-on expertise with airline reservation systems and comprehensive management of visas and tour packages. This role demands proven leadership at the middle management level in a dynamic travel agency or hospitality environment, with a particular focus on aviation services. Key Responsibilities: 1. Agency Leadership: * Full management of a well-established IATA-certified air travel agency. * Oversee all operations, ensuring exceptional service delivery and operational efficiency. 2. Client Services: * Handle travel requirements for high-profile clients and owners with discretion and professionalism. * Provide competitive quotations for airfares and optimize routings to meet client preferences. * Manage end-to-end visa processes, including applications for various countries, Indian passport issuance and renewals, and travel insurance arrangements. 3. Business Development: * Actively pursue new business opportunities by visiting prospective clients and nurturing existing client relationships to gather feedback and ensure satisfaction. * Represent the agency at industry events and client meetings to strengthen partnerships and enhance visibility. 4. Operational Excellence: * Ensure proper and timely billing and collection of payments. * Facilitate prompt and accurate payments to airlines and other vendors. * Oversee yearly renewal of applicable licenses, bank guarantees, and compliance with regulatory requirements. Qualifications and Skills: * Bachelor's degree in Hospitality, Tourism, Business Management, or a related field. A Master's degree or professional certifications in travel and tourism management is an advantage. * Expertise in global airline reservation systems (e.g., Amadeus, Sabre, Galileo). * Strong understanding of visa processes, international travel regulations, and insurance requirements. * Exceptional interpersonal and negotiation skills with a customer-first mindset. * Proficiency in financial management related to billing, collections, and vendor payments. * Excellent organizational and multitasking capabilities in a high-pressure environment. * Willingness to travel locally and internationally for client meetings and business opportunities. Show more Show less

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1.0 - 6.0 years

2 - 4 Lacs

Noida, Ghaziabad, Delhi / NCR

Work from Office

Need Min 1 yr of exp in Travel domain/GDS/Mannual Ticketing G/UG Salary goes upto 35k in hand+Allowances Noida / gurgaon 24*7 5 days working both way cabs Contact: Shristi 8800967949 shristiguptaimaginators@gmail.com Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with GDS Softwares and Mannual ticketing

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3.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

About Company : The ATPI Group Comprising of Corporate Travel, Direct ATPI Global Travel, Marine Travel, Yacht Travel, Energy Travel, Mining Travel, Sports Travel and Events, each brand is united by the aim to deliver what really matters to every single customer. Through its network of over 100 worldwide offices in strategically selected locations, the ATPI Group combines specialist experience and deep-rooted expertise with innovative technology to provide the services, savings and security that matter most to our clients. Key Responsibility : Ensures service delivery and customer satisfaction · Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. · Process all reservations on behalf of client accounts – air, land and other ancillary services · Includes all reservation elements including seat assignments and special requests · Provides advice and consultation to clients for international documentation · Follows best practices for booking and issuing tickets · Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications · Ensures data quality standards are met including reporting elements and traveler profile information. · Balance efficiency and effectiveness · Works efficiently to provide prompt service and to meet productivity standards · Responsible for managing incoming calls and emails within service level expectations · Ensures tickets and informational requests are provided in a timely manner · Maintains queues and follow-up on client requests · Helps team members with overflow work and tasks · Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors COMPETENCIES Excellent communication skills both written and verbal GDS experience – preferably Amadeus A good knowledge of world geography · Self-assertive, Commercial insight and Effective time management QUALIFICATION & EXPERIENCE Graduate in any stream IATA / Diploma in Travel or equivalent At least 3 years travel industry experience with at least 2 years in Reservations. Willing to work in rotational shifts including night shift and weekend working Show more Show less

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2.0 - 6.0 years

6 - 10 Lacs

Gurugram

Work from Office

L2 support SME in a Service Delivery role for Sabre applications used in Etihad airways. The candidate is expected to triage the issues reported , analyse and provide a solution to the issues reported. Experience in handling Production issues is mandatory preferably in Airlines domain. In addition the candidate should be flexible for handling High severity Incidents and interacting with other 3 rd party vendors and internal ADM teams. The profile would also require supporting for on call duties as per roster in a 24 x 7 model Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Knowledge of related messages and options used for live scenario /use cases for Airport and reservation systems. Basic working Knowledge of Sabre Air vision and Air centre systems /similar GDS system including Catering, Fares management , scheduling etc. Basic working knowledge of REST API and ability to recreate Web issues and capture related RQ and RS logs. Basic knowledge of Host GDS commands Preferred technical and professional experience Working knowledge of handling Live time bound scenarios requiring issue resolution within stipulated time. Basic knowledge of Access privileges and User profile configurations of UserIDs /EPR for Airport and Reservation systems. Proficiency in Sabre Interact Airport and Reservations systems or in a similar GDS system.(proficiency level = Intermediate / Expert

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Issuing domestic, International flight tickets Co-ordinating with the airlines Preferred Knowledge Of IATA, GDS, Amadeus, Abacus Sabre Skills:- Communication Skills Show more Show less

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3.0 - 5.0 years

4 - 7 Lacs

Gurgaon

Remote

We are seeking experienced research professional to join the Oliver Wyman Knowledge department. The professional will work closely with partners and consultants in the India, Middle East & Africa (IMEA) Region on the Transportation & Services team in areas such as: aerospace & defense, aviation, rail, postal, logistics, travel and leisure. The global Knowledge Services Research Team supports our consultants by sourcing and synthesizing market data, industry developments and company information necessary for the successful execution of client projects and business development initiatives. Key Responsibilities: Conduct in-depth research, producing synthesized analysis providing own point of view and expert insights in the deliverables Work with a wide range of information tools and proprietary databases, providing both quick solutions and in-depth research for the business. Be able to think critically and develop the most efficient research strategies to solve complex client requirements Produce graphical portrayal of research findings - compiling research results into a presentation and/or formatting into desired format, customized to project needs Independently manage the pipeline of industry-specific tasks, set priorities, and collaborate with a team of international colleagues to meet client demands. You will be required to exercise independent judgment to solve internal client demands. This will involve prioritizing your own work to satisfy competing needs and building excellent task management and time management skills Collaborate with consultants engaged in client service, business development or intellectual capital building by delivering highly relevant and well-synthesized research. Directly engage in strategic projects, together with our research specialists and consultants, contribute to updates and maintenance of customized knowledge products Building expertise in the IMEA related industry topics and resources to support data analysis Develop strong trusted relationships with IMEA practice members and work within the framework of the Dubai based research team dedicated to IMEA, sharing work and experience and helping to build the research function in the region Use MS Office tools to produce graphical portrayal of research findings, customized to project needs Produce curated newsletters (advanced, and automated where possible) and provide support and sometimes take a lead for internal research projects Experience and Skills required: We require a graduate degree with at least 3 to 5 years of research experience in transportation, especially in any of the following sectors: aviation, maritime, surface transport and logistics - - preferably in management consulting or research firm Knowledge of India and Middle East business and economic context Excellent English skills –proficiency in Arabic language a plus Knowledge of general resources such as Eikon, Cap IQ or Factiva and industry specific resources such as IATA, BMI Fitch. Excellent knowledge of the Microsoft Office suite (Excel, PowerPoint, Word, Outlook) Excellent research synthesis skills with ability draw key insights from data and to provide basic analysis of findings What we can offer: Full time job contract with an attractive compensation package (including year-end financial bonus) Attractive compensation package and selection of benefits A stimulating working environment that provides opportunities for professional growth, access to mentoring and training programs Inclusive culture with Employee Resources Groups and CSR activities Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance. Please send us your CV in English . Why join us at Oliver Wyman? At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us! We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion We believe that to create a true meritocracy we need to remove artificial barriers to opportunity We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About Us AVIAREPS Group is the world’s leading airline, cargo and tourism management company with 72 offices in 69 countries. Our Cargo division works with passenger and cargo airlines across the globe to deliver exceptional revenue and tonnage performance. We are always looking for great talent to join our team and currently have the below vacancy. The Role The Cargo Call Centre Supervisor will lead our team of Cargo Customer Service Agents who are the frontline of any interaction with our Freight Forwarding customers. The team will create and send quotations to customers, place reservations into airline systems and deal with follow up enquiries on the status of a shipment. The team will be high paced, dealing with customers over various communication methods including email (predominate method), phone and Web Chat. It is expected that the Supervisor leads by example and also completes day-to-day tasks, perhaps handling the more complex or escalated issues, as well as managing the performance of the team. The supervisor role will be starting the team from nothing so it is expected that they will be able to fully complete the tasks of the “Cargo Call Centre Agent” to begin with, whilst building out the wider team. Your Responsibilities • Manage a team of Cargo Customer Service agents based in BOM • Lead and Assist with email and phone enquiries and bookings in a timely, professional manner. Enter Bookings into individual airline cargo systems. • Lead and Proactively offer customer products and services that will add value to their experience. Promote service upgrades to higher products where appropriate. • Identify customer needs and provide alternative solutions to suits their requirements • Handle each email or call as a ‘sales opportunity’ and always ensure best standards of customer service • Ensure procedures followed as per Airline SOPs, and in accordance with IATA regulations. Lead team meetings, sharing knowledge and intelligence pro-actively to other colleagues • Manage relationship with Global Head of Cargo at AVIAREPS, reporting on staff and team performance weekly or on demand • Build relationships with customers over the telephone and seek opportunities to drive sales. • Manage the booking process for specialised products including station pre-alerts, airline checks and pricing accuracy. Your Qualifications and Experiences • Excellent Spoken and Written English • Required: Experience in a Customer Service and Call Centre Environment • Required: Experience in Air Cargo or Logistics • Required: Experience in reservations of special products including Dangerous Goods, Live Animals, perishables or Secure/High Value. • Proven ability to communicate effectively within a commercial setting, both in writing and verbally. • Experience in managing conflicting and changing demands of a high-pressure working environment. • Preferred: Experience managing a small team • Proficient user of MS Office (Word, Excel, Outlook) Show more Show less

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40.0 years

3 - 8 Lacs

Pune

Remote

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Duties and Responsibilities: Support the delivery of large programs or complex projects by performing specific tasks. Assist in program planning, resourcing, and progress reporting. Identify and address challenges encountered during program execution. Provide expert knowledge and support to program teams. Contribute to effective communication and collaboration within the program. Ensure tasks are completed on time and to the required quality standards. Knowledge, Experience & Skills: 9 - 10 years of Experience in supporting large programs or complex projects. Knowledge of program planning, resourcing, and progress reporting. Strong problem-solving skills and ability to address challenges. Expertise in a specific area related to program delivery. Good communication and interpersonal skills. Ability to work effectively within program teams and support overall program success. What do we offer? An opportunity work on the future of travel industry in market leading company – NDC (New Distribution Capability) Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours, hybrid remote/office working environment Excellent, dynamic and multicultural environment What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

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40.0 years

6 - 7 Lacs

Mumbai

On-site

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As an Engineer I - Software Development, you will build high-quality, innovative and fully performing software that complies with coding standards and technical design. To do so, you will gather user requirements, define system functionality and write code in various languages Duties and Responsibilities: Translate processes and enhancement specifications into programs Develop or refine error-free code within agreed timescales using development techniques, tools, methods and languages with the aim of optimizing operational efficiency. Evaluate changes and perform impact analysis Work with functional staff to establish and clarify requirements Investigate reported faults in operational code to determine changes and approaches to the code for promotion and replacement, conforming to established procedures. Design and prepare unit testing plan strategies and write test scripts to validate all new software development and enhancements. Take ownership of the test and implementation phases of projects Knowledge, Experience & Skills: Knowledge required in: Java, JavaEE frameworks (Spring, Struts), HTML/HTML5, CSS/CSS3, Eclipse, JavaScript, JQuery and SQL Experience managing servers in linux environments (Tomcat, JBoss) Experience in understanding functional requirements Experience in delivering technical documentation Degree in Software Engineering What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

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40.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As an Engineer I - Software Development, you will build high-quality, innovative and fully performing software that complies with coding standards and technical design. To do so, you will gather user requirements, define system functionality and write code in various languages Duties And Responsibilities Translate processes and enhancement specifications into programs Develop or refine error-free code within agreed timescales using development techniques, tools, methods and languages with the aim of optimizing operational efficiency. Evaluate changes and perform impact analysis Work with functional staff to establish and clarify requirements Investigate reported faults in operational code to determine changes and approaches to the code for promotion and replacement, conforming to established procedures. Design and prepare unit testing plan strategies and write test scripts to validate all new software development and enhancements. Take ownership of the test and implementation phases of projects Knowledge, Experience & Skills Knowledge required in: Java, JavaEE frameworks (Spring, Struts), HTML/HTML5, CSS/CSS3, Eclipse, JavaScript, JQuery and SQL Experience managing servers in linux environments (Tomcat, JBoss) Experience in understanding functional requirements Experience in delivering technical documentation Degree in Software Engineering What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0 years

0 Lacs

Guindy, Tamil Nadu, India

On-site

We are hiring Inside Sales Executive for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Inside Sales Executive in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: inside sales,reservations management,attention to detail,problem solving,domestic travel,adaptability,travel management systems,visa processing,time management,travel bookings,mis,international travel bookings,detail-oriented,routings,communication skills,domestic travel management,management,gds systems,routing knowledge,travel planning,customer communication,reservations and cancellations handling,it,client management,client communication,domestic and international reservations,international fares,amadeus gds,problem-solving,customer-oriented,domestic travel bookings,amadeus,domestic and international travel reservations,transfer coordination,travel,customer service,routing,travel booking,problem-solving skills,knowledge of travel trends,visa processing knowledge,travel itinerary creation,international travel,international travel management,booking management,itinerary planning,communication,excellent communication,gds,travel & tourism,customer-oriented approach Show more Show less

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0 years

0 Lacs

Guindy, Tamil Nadu, India

On-site

We are hiring Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: reservations management,attention to detail,problem solving,adaptability,travel management systems,visa processing,time management,travel bookings,mis,international travel bookings,routings,communication skills,domestic travel management,management,gds systems,routing knowledge,travel planning,travel management,customer communication,reservations and cancellations handling,client management,it,client communication,domestic and international reservations,international fares,amadeus gds,problem-solving,domestic travel bookings,customer-oriented,amadeus,domestic and international travel reservations,transfer coordination,travel,customer service,routing,knowledge of travel trends,visa processing knowledge,travel booking,problem-solving skills,customer-oriented approach,international travel management,iata,itinerary planning,communication,excellent communication,gds,travel consultant,travel & tourism,travel itinerary creation Show more Show less

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40.0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

Remote

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Duties And Responsibilities Support the delivery of large programs or complex projects by performing specific tasks. Assist in program planning, resourcing, and progress reporting. Identify and address challenges encountered during program execution. Provide expert knowledge and support to program teams. Contribute to effective communication and collaboration within the program. Ensure tasks are completed on time and to the required quality standards. Knowledge, Experience & Skills 9 - 10 years of Experience in supporting large programs or complex projects. Knowledge of program planning, resourcing, and progress reporting. Strong problem-solving skills and ability to address challenges. Expertise in a specific area related to program delivery. Good communication and interpersonal skills. Ability to work effectively within program teams and support overall program success. What do we offer? An opportunity work on the future of travel industry in market leading company – NDC (New Distribution Capability) Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours, hybrid remote/office working environment Excellent, dynamic and multicultural environment What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

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0 years

0 Lacs

Guindy, Tamil Nadu, India

On-site

We are hiring Travel Consultant for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: reservations management,attention to detail,problem solving,adaptability,travel management systems,visa processing,time management,travel bookings,mis,international travel bookings,routings,communication skills,domestic travel management,management,gds systems,routing knowledge,travel planning,customer communication,reservations and cancellations handling,client management,it,client communication,international fares,domestic and international reservations,amadeus gds,problem-solving,customer-oriented,domestic travel bookings,amadeus,domestic and international travel reservations,transfer coordination,travel,customer service,routing,travel booking,knowledge of travel trends,visa processing knowledge,travel itinerary creation,problem-solving skills,international travel management,communication,itinerary planning,excellent communication,gds,travel & tourism,customer-oriented approach Show more Show less

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0 years

0 - 0 Lacs

Thiruvananthapuram

On-site

Qualification : Bachelor/Diploma in hotel management. IATA , Aviation. Experience: minimum one year experience in hotel/ Resort * greeting clients and setting a positive office atmosphere. * answering the phone and email , taking messages, and redirecting calls to respective offices. Have Good communication skill. *organizing and maintaining files and records and updating them when necessary. * creating and maintaining updated documents and spreadsheets. Job Type: Full-time Pay: ₹8,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

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6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Description About TripStack - We are travel-tech innovators transforming how millions of people explore the world. Our proprietary virtual interlining technology unlocks access to billions of unique travel itineraries by intelligently combining flights from carriers that don’t traditionally collaborate, delivering seamless journeys from point A to B via C, all at the lowest possible cost. Our platform not only redefines the travel experience for customers but also creates higher-margin opportunities for our partners. At our core, we’re a performance-driven team that thrives on innovation, ownership, and impact. We foster a culture where individuals are empowered to challenge ideas, take initiative, and grow. With the backing of a scaled organization and the agility of a startup, every person here plays a vital role—and every day brings exciting new challenges to solve. Job Summary We are looking for a Senior Software Engineer, who will play a key role in building and enhancing the technology that powers our flight booking platform. You’ll work on challenges such as dynamic pricing, booking reliability, and third-party airline integrations. We’re looking for someone who combines strong software engineering fundamentals with domain knowledge—or a passion to learn—about the travel and aviation industry. If you thrive in a fast-paced environment and love building high-impact systems that serve thousands of users daily, we’d love to meet you. Job Responsibilities B.E/B.Tech in Computer Science or a related subject. 6+ years of experience in software development, ideally in high-scale environments Proficient in C# dot net core, experience with microservices and RESTful APIs. Write automated tests to ensure code quality and stability Strong troubleshooting and problem-solving skills. Troubleshoot problems with 3rd party integrations & provide solutions in a fast-paced environment Collaborate with product managers, architects, and other engineers to deliver high-quality features Lead by example in code reviews, design, architecture discussions and mentoring juniors Participate in Incident management and solve production issues with sense of urgency and ownership Requirements Experience in Agile software development. Experience in travel or airline booking systems is a big plus Understanding of airline industry protocols (GDS, NDC, IATA standards) is a strong advantage Understanding of tools like ELK stack, Grafana, Druid etc would be an added advantage. Familiarity with CI/CD, containerization etc Experience with any cloud platform (GCP is a plus, AWS, Azure etc) Experience in a small team handling while working as an individual contributor Show more Show less

Posted 2 months ago

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