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5.0 - 10.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Accountabilities: • Provide exceptional traveller care and customer services to corporate clients • Accurately complete end to end travel requirements both international and domestic travel arrangement for air, hotel, rail, request for ticketing, fares, routings and visa request for corporate travellers. • Incumbent should have good knowledge of domestic and International critical itineraries geographical knowledge is mandatory • Open to work 6 days working • Managing building relationship with VFS and embassies plus vendors in order to get timely confirmations • Co-ordinate internally with departments to ensure quick resolution for the customer to adhere SLA • Ensure latest updated policies, procedures, desk instructions are read and complied • Excellent customer service and communications skills written and verbal • Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest logical fares and preferred carrier usage in co-ordination with clients travel polices • Maximize the benefits of company, desktop applications and telephony to deliver superior experience to business travellers • Research and resolve client inquiries/ issues at point of sale, coach develop and mentor peers, new/ junior travel consultants • Comply with all legal and industry standards. Embrace the role of providing superior consultative value to clients versus just being an order taker • Ensure each PNR contains standard documentation and document any exceptions handled during the reservations process Experience & Skills: • Graduate. Diploma, degree in travel & tourism would be added advantage • 5+ relevant experience in travel domain • Build excellent relationship with customer groups, peers and seniors • Should be a team player and manage show alone if required • GDS experience is mandatory Galileo & Amadeus. • Knowledge of corporate travel economics and travel technology/ tools will be an added advantage
Posted 1 month ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description Job title: Process Lead/ Assistant Manager - Airline Departure Control System – DCS Job Location: Mumbai Position - 6 Candidate Specification Hands-on working experience on Airline Departure Control Systems Strong understanding of the PSS applications, Passenger Boarding & Check-in, Flight Scheduling. Roles & Responsibilities Graduate in any stream with relevant travel experience. International Air Transport Association (IATA) Certified or Diploma in Travel and Tourism. Good knowledge of Airline Industry. Previous work experience of working on Departure Control Systems Applications like SITA DCS, Sabre Sonic. Working knowledge of any GDS (Sabre preferred). Supported DCS systems for Reservations, Passenger Check-ins & Boarding, Baggage check-in, Load management. Knowledge of Printing flight load sheet, baggage report, Advance Passenger Information System (APIS). Extracting and printing Manifest with flight information related to seats, meals. Creating Incidents/Problem as per incident management & problem management tools. Skills Required RoleProcess Lead/ Assistant Manager - Airline Departure Control System Industry TypeAirlines Functional Area Required Education B. COM, B.B.M Employment TypeFull Time, Permanent Key Skills AIRLINE DEPARTURE CONTROL SYSTEMS FLIGHT SCHEDULING PASSENGER BOARDING & CHECK-IN Other Information Job CodeGO/JC/225/2025 Recruiter NameMarilakshmi S Show more Show less
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Gurugram
Work from Office
Accountabilities: Provide exceptional traveller care and customer services to corporate clients Accurately complete end to end travel requirements both international and domestic travel arrangement for air, hotel, rail, request for ticketing, fares, routings and visa request for corporate travellers. Incumbent should have good knowledge of domestic and International critical itineraries geographical knowledge is mandatory Open to work 24/7 environment, roster off, week end working, public holidays and festivals Managing building relationship with VFS and embassies plus vendors in order to get timely confirmations Co-ordinate internally with departments to ensure quick resolution for the customer to adhere SLA Ensure latest updated policies, procedures, desk instructions are read and complied Excellent customer service and communications skills – written and verbal Providing consultative multi-country routings for best fares and preferred carrier usage. Counsel clients on efficient routings for lowest logical fares and preferred carrier usage in co-ordination with clients travel polices Research and resolve client inquiries/ issues at point of sale, coach develop and mentor peers, new/ junior travel consultants Comply with all legal and industry standards. Embrace the role of providing superior consultative value to clients versus just being an order taker Ensure each PNR contains standard documentation and document any exceptions handled during the reservations process Experience & Skills: Graduate. Diploma, degree in travel & tourism would be added advantage 3-4 relevant experience in travel domain Build excellent relationship with customer groups, peers and seniors Should be a team player and manage show alone if required GDS experience is mandatory – Galileo & Amadeus. Knowledge of corporate travel economics and travel technology/ tools will be an added advantage
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
Gurugram, Haryana
On-site
Location Gurugram, Haryana, India Category Corporate Job Id GGN00002084 Sales Job Type Full-Time Posted Date 06/18/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United. Job overview and responsibilities A self-driven, organized, and detail-oriented individual who is able to manage multiple administrative / process work streams in a timely manner. Candidate is expected to demonstrate the willingness to dig deep into details, prioritize workload, and execute. Developing and maintaining strong relationships with stakeholders around the world as well as ensuring familiarity with the primary objectives of United’s Sales organization is critical. This role will require diligence, thoroughness, and a desire to improve and grow management. Ensure on time delivery of reports, successful completion of processes and projects Improve processes for efficiency and quality through standardization and automation Reporting support to sales team to help them get answers to business problems and decision making Provide ad-hoc solutions to address unique issues that will meet the needs of United and our customers Develops and maintains appropriate report and dashboard information relative to the programs, products and sales channel and is responsible for delivering the information to multiple stakeholders inside and outside Sales e.g. Sales, Audit, Finance, legal, revenue management etc Own a range of sales systems related tasks critical to the accuracy of CRM records (e.g. sales manager portfolio assignments, IATA channel assignments and customer memberships) Create and maintain documentation as required for the process, ensure compliance of respective business processes through robust controls, update of required sales systems and communication to all relevant parties as per the underlying business processes This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree 1-3 years of related experience in reporting, analytics and automation Report development through excel and visualization tools Power BI, Automation through VBA and SQL query for data retrieval and transformation Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Python
Posted 1 month ago
0 years
0 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Inside Sales Executive for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Inside Sales Executive in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: travel & tourism,gds,travel,attention to detail,travel planning,international fares,transfer coordination,problem-solving skills,gds systems,visa processing knowledge,detail-oriented,excellent communication,reservations management,mis,customer-oriented,domestic travel management,inside sales,international travel bookings,travel booking,reservations and cancellations handling,it,time management,customer-oriented approach,client management,travel management systems,domestic and international reservations,adaptability,domestic and international travel reservations,problem solving,international travel management,routing knowledge,management,domestic travel bookings,routing,communication skills,international travel,booking management,problem-solving,knowledge of travel trends,communication,travel itinerary creation,travel bookings,amadeus,domestic travel,itinerary planning,visa processing,customer service,amadeus gds,client communication,customer communication,routings Show more Show less
Posted 1 month ago
0 years
0 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: domestic and international reservations,mis,reservations management,travel & tourism,excellent communication,visa processing,visa processing knowledge,international travel bookings,domestic travel bookings,attention to detail,amadeus gds,travel booking,travel planning,transfer coordination,it,customer-oriented,problem-solving,routings,communication,international travel management,gds,customer-oriented approach,adaptability,problem solving,travel consultant,problem-solving skills,travel,travel itinerary creation,amadeus,iata,domestic travel management,travel management,travel management systems,itinerary planning,customer service,communication skills,international fares,routing knowledge,gds systems,management,routing,client management,detail-oriented,time management,domestic and international travel reservations,travel bookings,knowledge of travel trends,client communication,reservations and cancellations handling,customer communication Show more Show less
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Noida, New Delhi, Gurugram
Work from Office
Req- Travel Sales Agents voice process (ppc ) salary - 70k Exp- 2 years Location - Delhi / Gurgaon/ Noida 5 days working / night shifts NO CCE/ NO BACCKEND immedaite joiner only send me your cv on whatsapp- 8512850830
Posted 1 month ago
4.0 years
0 Lacs
Delhi, India
On-site
At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users’ travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What You’ll Do Assist our travellers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. Adhere to attendance policy and complete all assigned training. Meet individual performance metrics in support of the organization and company business objectives. What We’re Looking For 4+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT IATA accreditation (WWAFT/WAII/BA2) Customer Service experience within a contact center or customer facing role. Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to maintain a professional attitude at all times An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. A skilled communicator with excellent verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up An interest in travel with a basic understanding of world geography Show more Show less
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Travel Agent (Office Based) Full time, Bangalore As a Travel Consultant, you are the face of our company. Youll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? Read on! As a Travel Agent, you will Appropriately guide and consistently provide consultation to the client Search and confirm travel reservations for the client Provide the client with the required industry information, such as low fares, exchange costs and penalties Use the appropriate BCD Travel tools and systems to complete requests Perform follow-up as needed and within the time frame promised to the client Maintain up-to-date knowledge and application of travel supplier rules About you Experience in a customer service-oriented position Excellent problem solving and/or critical thinking skills Ability to handle multiple priorities simultaneously Effective communication skills also in English Mandatory Skills on travel industry systems GDS Sabre, Amadeus Regards Chris Sunil
Posted 1 month ago
4.0 - 10.0 years
12 - 13 Lacs
Pune
Work from Office
Role purpose As a Senior Engineer - Software Development, you will develop new product features/modules using best practices and provide maintenance to the existing systems. All our products are solutions for the airline, transport and travel industry using different technologies. Duties and Responsibilities: Translate processes and enhancement specifications into programs Develop and refine error-free code within agreed timescales using development techniques, tools, methods and languages with the aim of optimizing operational efficiency. Evaluate changes and perform impact analysis Work with functional staff to establish and clarify requirements Investigate reported faults in operational code to determine changes and approaches to the code for promotion and replacement, conforming to established procedures. Design and prepare unit testing plan strategies and write test scripts to validate all new software development and enhancements. Take ownership of the test and implementation phases of projects Knowledge, Experience & Skills: Proven experience in software development Strong problem solving and analytical skills Ability to analyze information in complex way, with accuracy and attention to detail Good questioning skills and able to explain technical information in a clear way Good team-working and interpersonal skills Degree in software engineering
Posted 1 month ago
1.0 - 2.0 years
1 - 3 Lacs
Kochi
Hybrid
We're Hiring Job Title : Travel Consultant Location : Kochi, India Shift : Open to both Day & Night Shifts (Preference: Night Shift) Markets : Primarily UK & US, also Canada and Australia Mode of Work : Hybrid About BookOtrip LLC BookOtrip LLC is a leading hybrid travel company with a global presence in India, USA, Canada, UK, UAE and Australia. We are a proud subsidiary of Trip Brands LLC, a US-based multinational travel group. At BookOtrip.com, we blend state-of-the-art travel technology with personalized service and wholesale pricing to provide our customers with a seamless travel experience at the best value. Key Responsibilities: Handle inbound and outbound travel queries from clients in the UK, US, Canada, and Australia. Assist customers in flight bookings, rescheduling, cancellations, and travel-related support. Provide tailored travel solutions based on client requirements. Deliver excellent customer service and ensure high satisfaction rates. Work efficiently during assigned shift hours, primarily night shifts. What Were Looking For: Strong English communication skills (spoken & written) mandatory Hindi proficiency an added advantage Flexibility to work in rotational shifts (with a focus on night shift support) Knowledge of Amadeus or other GDS platforms preferred but not mandatory Bachelors or Masters in Tourism / Travel Management an added advantage Ability to multitask, handle pressure, and deliver results A customer-first mindset and a proactive attitude Perks & Benefits: Opportunity to work with a global travel brand Flexible work mode (Remote / Office-based) Friendly and collaborative work culture Career growth in international travel operations Continuous training & learning support Ready to take off? Send your resume to hr.india@tripbrandsgroup.com Contact us - 7736455581 , 7736450444
Posted 1 month ago
0 years
0 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Travel Consultant for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: routing,international fares knowledge,international travel management,customer-oriented,travel bookings,customer-oriented approach,problem solving,travel management systems,visa processing,amadeus gds,domestic and international travel reservations,attention to detail,travel itinerary creation,reservations and cancellations handling,reservations management,gds systems,domestic travel management,problem-solving skills,knowledge of travel trends,itinerary planning,management,problem-solving,amadeus,customer communication,time management,customer service,travel booking,communication,domestic and international reservations,visa processing knowledge,client management,international fares,domestic travel bookings,travel & tourism,international travel bookings,routing knowledge,gds,routings,transfer coordination,adaptability,it,client communication,excellent communication,communication skills,travel planning,mis,travel Show more Show less
Posted 1 month ago
0.0 - 4.0 years
3 - 5 Lacs
Gurugram, Dlf
Work from Office
Title : Lead Associate - Process Training - GGN - (Travel - GDS/ Airlines/ Amadeus/Saber)REF69227D_2025150319 Travel experience and experience of GDS is a Must. To Conduct NHT for travel process. To get the refreshers and floor briefings conducted as and when required To evaluate and provide feedback to the training manager on amendments to the training material Managing end to end NHT and OJT for the process Expert in feedback and coaching Excellent in communication Eye for detail Prepare and send basic Training reports Qualifications Graduate with travel experience and GDS experience is a must Job Location
Posted 1 month ago
0.0 - 3.0 years
0 - 2 Lacs
Pune
Work from Office
Greetings from MD India!!!!! We are Hiring Corporate Travel Desk Executive Company - MD India Health Insurance TPA Job Description Handle end-to-end booking of flights, trains, hotels, and ground transport Manage travel through platforms like MMT, RBT , or similar corporate portals Ensure timely, cost-efficient arrangements within company guidelines Communicate regularly with traveling employees to assist with schedules and changes Maintain travel records, MIS reports, and vendor coordination Desired Candidates Profile Qualification Any Graduate / Diploma in Tours & Travels Experience Fresher - 3 Years If interested kindly share your resume to recruitment1@mdindia.com Assuring you of our consistently best services. Thank you. With Kindest Regards, Mayuri Kadam, Sr. Executive -Talent Acquisition
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Kochi, Kerala
On-site
Designation: Product Support Associate Experience: 2–4 years Job Brief We are looking for 2-4 years experienced “Product Support Associate” to support our Travelclub customers in booking Flights, Hotels and other ground services. The specialist should have strong analytical & problem-solving skills and be effective in providing customer service by providing resolution to their complicated queries and issues. Excellent communication skills in English language are mandatory. Responsibilities · Ability to diagnose and resolve basic technical or functional issues of customers · Handle calls / emails /chat from customers or clients and provide solutions to their queries. · Must take the ownership of every issue or request made by customers · Giving a resolution to the customers should be the whole and sole responsibility. · Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Qualification & Skills: Any graduate with following skills: · Candidate should have prior experience in support any online platforms · Good understanding of computer systems · Ability to diagnose and resolve basic technical issues · Proficiency in English · Excellent communication skills · Customer-oriented and cool-tempered · Positive and confident · Highly organized, self-motivated and able to multitask · Willing to work in rotational shift. · IATA certification Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Ernakulam, Ernakulam - 682303, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Amadeus: 1 year (Required) Language: English Fluently (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Posted 1 month ago
40.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Job Purpose As a Product Owner (PO) at Accelya, you bridge the gap between the customer and business and needs and the development organisation. You ensure that product and technology teams work together daily to make sure the delivery of products that customers love. As a key leader in the Agile team, you maximise the value delivered by ensuring that the teams backlog is aligned with the customer and key stakeholder needs and the solution or capabilities needs are well understood. As part of the Product and Technology organisation, you represent the business and customer within the Agile team working together with the Product Manager (PM), who defines why and what should be done, with what can be done, collaborating daily with the development team and development manager to ensure the use cases, acceptance tests are well understood, sized and the backlog is prioritized. What will you do? In close partnership with the PM, as the PO you are responsible for the development stage of the product lifecycle, ensuring the customer and business voice is well understood throughout. By working with key stakeholders (PM, Architects etc.) you can create the requirements, user stories and acceptances tests that provide the freedom to the technology team to solve challenges, while making sure the product is solving the real business challenge. You understand the market and transformations occurring in the customer base, you represent the customer (buyer) and user (business user or end customer) in the planning process and prioritize the backlog. You work with the development management and team on estimations and expected release times, holding stakeholders account to commitments. You work with the teams planning and managing the backlog and allocate that work to the development capacity aligned with the PM’s guidance. You welcome feedback and adapt plans from internal and external stakeholders and ensure quality, security and design are parts of every iteration. What do you need to know? 6+ years professional experience in Product Owner roles. Experience in the travel industry. Expertise in designing end-to-end workflow solutions, leveraging NDC. Experience diagramming solutions, e.g. sequence diagram, logical data models etc. Has a proven track record of action and execution in bringing products to market. An excellent communicator and team collaborator to ensure execution of the roadmap. Experience in platform/API solutions along with business user front ends. Demonstrate technical curiosity and passion for exploring new technologies for future technical roadmap via continuous learning and self-development. Experience understanding technical and platform topics. Worked in Agile teams with a benefit of training or certification. An added benefit of SAFe processes. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Chennai
Work from Office
Handle GDS bookings, ticketing, refunds, fare audits, reports, and backend support. Manage queues,assist agents,liaise with airlines,ensure accurate documentation per SOPs. If interested whatsapp your cv on 7982133003 or mail at hire@hireindians.com
Posted 1 month ago
1.0 - 5.0 years
3 - 8 Lacs
Bangalore/Bengaluru
Work from Office
Role & responsibilities Good English communication and interpersonal skills Respond to queries on phone and emails Accountable for responses to clients related to flight reservation, ticketing and post ticketing services Endeavour to convert every enquiry into a booking by providing optimal routes & fares Knowledge of GDS commands (Sabre) Knowledge of Amadeus or Galileo will be an added advantage Experience in issuing and reissuing tickets on GDS Experience in managing premium class itineraries Ticketing both Domestic and International itineraries Knowledge of Microsoft Excel or Google Sheets Preferred candidate profile Senior Travel Consultant - Candidates with 3 to 5 years of relevant experience Travel Consultant - Candidates with 1 to 2 years of relevant experience
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
12.0 - 22.0 years
5 - 7 Lacs
Jalandhar, Ludhiana, Delhi
Work from Office
1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience
Posted 1 month ago
12.0 - 22.0 years
5 - 7 Lacs
Bhopal, Nagpur, Hyderabad
Work from Office
1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience
Posted 1 month ago
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