1005 Iata Jobs - Page 22

Utilize Amadeus and Sabre GDS to book flight tickets, hotel stays, rental cars, and other travel services. Process client reservations, changes, and cancellations efficiently and accurately. Ensure all bookings comply with company policies, travel regulations, and client preferences. Expertly navigate both Amadeus and Sabre GDS systems to book, modify, and manage travel itineraries. Maintain knowledge of the latest GDS functionalities, tools, and updates to enhance service delivery. Troubleshoot and resolve any issues related to GDS bookings or system performance. Qualifications & Skills: Proven experience as a Travel Consultant, preferably with expertise in Amadeus and Sabre GDS. In-depth knowledge of travel industry standards, airline operations, and booking procedures. Strong communication and interpersonal skills with a customer-first approach. Ability to work under pressure and handle multiple bookings simultaneously. Excellent problem-solving skills and attention to detail.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job Purpose The role is responsible for the entire terminal management and needs to provide operational leadership for Terminal Operations & Guest Relations at GHIAL. This role requires strategize plans for extending exemplary services & facilities to passengers and stake holders to achieve highest standards of customer satisfaction and ASQ score of the organization. The incumbent will be responsible for adherence to the standards & recommendations from IATA, ICAO, ACI and MoCA. The role acts as the accountable manager for all operation related issues in the terminal, apart from operations the role is responsible for CMS (nodal officer for CMS), Baggage handling system, resource planning, all space allocation, projects that are taken up at terminal. To ensure excellent airport experience for VIP's,CIP's ,Celebrities, Bureaucrats, and Media thus creating good will for Organization and also build the brand image of GHIAL by ensuring showcasing Airport , GMRVF and other facilities to them. The incumbent ensures service levels at the airport are best in the industry by ensuring SLA adherence by outsource agencies and service providers. The role convenes & chairs Airport Facilitation meeting, Airport Security meeting , OTP committee meeting ,Haj Committee, coordination meeting -BCAS, CISF, Plant animal quarantine, airline operators committee etc Head - Terminal Operations holds the strategic responsibility for ensuring that the Terminal remains in compliance with appropriate OMDA & regulatory framework. The incumbent leads & drives smooth & cost effective operations, in and around terminal building focusing on high safety standards. The role strategizes and executes plans for extending exemplary services & facilities to passengers and stakeholders to achieve highest standards of customer satisfaction and ASQ score. The incumbent will be responsible for adherence to standards & recommendations from IATA, ACAO, ACI and MoCA ORGANISATION CHART Key Accountabilities Accountabilities Key Performance Indicators Terminal Operations – Compliances: Drive terminal operations as per operations strategy, yearly action plans and agreed KPIs Assure highest and safe customer service standards to passengers (from arrival to boarding) To develop, establish, monitor “best in class” standards and SOPs, in compliance with regulatory guidelines Ensure frequent up-dation of SOPs and guidelines to adhere to the fast-changing and evolving requirements for world class operations OMDA compliance. ASQ score (overall & individual parameter) KPI No of SOPs, SLAs and Adherence Compliance to Concession Agreements ASQ Score & Rating No of incidents Airline/Passengers experience feedback Stakeholder Management: Lead the monthly Airport Facilitation Meeting Establish and maintain a close collaboration with all stakeholders that are part of the service delivery: the airlines, Ground Handlers, CISF, Customs and Immigration Seek continuous improvements in terms of processes, cost optimization and service standards Maintain a close collaboration and team work with all the internal stakeholders – Commercial Teams, Security, Quality, P&E, IT to assure overall passenger experience AFC meeting, closing of open points. C-Sat score. CIPs, Cost Control Measures Handling of emergencies: Establish a close relationship with the medical service provider to assure highest medial support to passengers and the airport community. Manage all the emergency centers in case of an airport emergency as per the Airport Emergency Plan. Ensure the proper functioning of all Terminal emergency exit routes for a swift evacuation in an emergency SOP for medical support. Emergency exercises Incidents EXTERNAL INTERACTIONS Team Development, Engagement & Leadership:Team Development, Engagement & Leadership: Establish the competency framework for all the Terminal staff and plan the training needs as per the identified requirements. Encourage employee engagement through delegation and the participation in special projects like Kaizen, CIP, BLIP, CFT, Idea factory or ToC. Drive the Engagement Action Planning and Initiatives Competency mapping Training: planning and execution both for professional as well as soft factor training Results of special projects EE score Other Aspects Take special care of passengers with reduced mobility, elderly passenger’s families or passengers that need support. Closely Monitor with the Terminal Safety Teams in terms of any safety hazards and ensure risk mitigation plan is in place Manage Trolley Operations, Buggy Operations, Trolley Manpower (160 in number)out OMDA compliance. PRM reports Buggy operation, Trolley Operations Safety Incidents, Action Taken Reports AOP and Cost Aspects Continuously seek cost effective solution without compromising the service standards. Strictly adhere to the budget allocations. Budget control Cost optimization measures INTERNAL INTERACTIONS FINANCIAL DIMENSIONS Annual Operating and Capex Budgets : 20 Crs Other Dimensions Total strength of Terminal Ops – 100+ Education Qualifications Master’s degree preferably MBA Relevant Experience At least 15 to 20 Years’ Management Experience in Aviation sector – ideally within a multiple terminal environment (of at least +40mppa). In-depth understanding of legal and regulatory framework within Civil Aviation Sector. Experience in dealing with senior levels of Government, Regulatory, Industry bodies & Airlines (at International level). Excellent leadership ability and skills to lead a multi-cultural and diversified large team. Exposure in Business development and Stakeholder management. COMPETENCIES Capability Building Strategic Orientation Social Awareness Entrepreneurship Execution & Results Teamwork & Interpersonal influence Problem Solving & Analytical Thinking Planning & Decision Making Personal Effectiveness Stakeholder Focus Networking Show more Show less

Designation: EA to Director Location: Ahmedabad Experience Range: 5+ Years Salary Range: - UPTO 7.2 LPA Job Profile: We are seeking a highly organized and proactive Executive Assistant to support the Chief Executive Officer (CEO) in managing schedules, coordinating meetings, and ensuring seamless day-to-day operations. The ideal candidate will work closely with key stakeholders, maintain critical reports, and uphold confidentiality while facilitating efficient decision-making. Calendar & Schedule Management: Support the CEO by managing schedules, meeting requests, reminders, travel arrangements, and personal tasks. Executive Support: Assists in the CEO’s daily operations, ensuring seamless coordination and execution of tasks. Stakeholder Coordination: Collaborate closely with all Heads of Departments (HODs) to streamline communication and follow-ups. MIS & Reporting: Prepare and analyze Management Information System (MIS) reports and other critical data to aid strategic decision-making. Departmental Follow-ups: Conduct regular follow-ups with different departments to track progress on key initiatives. Meeting Management: Draft minutes of various meetings, ensuring accuracy and timely circulation. Meeting Trackers: Maintain trackers for periodic meetings across key stakeholders, ensuring timely execution of action points. Follow-ups & Reporting: Regularly follow up with stakeholders, updating and managing meeting trackers to ensure accountability. Confidentiality & Integrity: Uphold the highest level of confidentiality in all activities related to the CEO’s office. Company Profile: Established in 1998, The company has been committed to bring their clients the best in value and quality travel arrangements. Their strong company culture and passion for our profession has resulted in them being named one of the "Best Corporate Travel Agency" in Ahmedabad. The management is active on various travel advisory boards and committees for travel organizations. They are a part of IATA, TAAI, IATO, TAFI etc. Travel magazines (Insights Success) and many more. They are amongst the top luxury travel providers in India and are a part of Traveller Made. They are also preferred partners with LHW (The Leading Hotels of the World), Jumeirah Hotels, Four Seasons Hotels, Preferred Hotels Partner, Stars and Luminous of Marriott Hotels, Hyatt Prive, Diamond club of Dorchester Collection Hotels, Address Hotels and lot more luxury hotels. Thanks & Regards, Riya Pundir HR Recruiter Mantras2Success HR Solutions LLP +91 7984769895 Show more Show less

Job Title: Assistant Manager – Travel Operations Location: PORIYATH HOUSE, Vyttila - Kadavanthra Main Road, Jr Janatha Rd, Kochi, Kerala 682019 Company: Allison Travels Department: Travel & Tourism Reports To: Branch/Operations Manager About Us: Allison Travels is a leading travel and tourism firm specializing in visa processing, international and domestic ticketing, student group tours, and customized travel packages. We pride ourselves on offering professional, client-centric services that create seamless travel experiences. Job Summary: We are seeking a dynamic and experienced Assistant Manager with in-depth knowledge of travel operations. The ideal candidate should have hands-on experience in using Amadeus and Galileo , be well-versed in international and domestic ticket issuance, refunds, reissuance, and fare rules , and demonstrate strong leadership and negotiation skills. Key Responsibilities: Manage day-to-day travel operations including FIT & group bookings End-to-end handling of ticket issuance, refunds, reissuance using Amadeus and Galileo Prepare customized international/domestic itineraries and packages Process visa documentation for countries including USA, UK, UAE, and Schengen states Oversee hotel bookings , land arrangements, and transfers Build and maintain strong corporate client relationships and institutional tie-ups Handle BSP/IATA billing and reconciliation Lead school and college group tours from planning to execution Supervise, train, and mentor operational staff Resolve escalations and ensure customer satisfaction Conduct destination briefings for clients and internal teams Track revenue targets and ensure achievement through operational efficiency Negotiate with airlines and vendors for best rates and services Key Skills & Requirements: Minimum 4–7 years of experience in the travel industry Proficiency in Amadeus and Galileo GDS systems Sound knowledge of visa procedures – USA, UK, UAE, Schengen Strong negotiation skills with airlines and service providers Familiarity with IATA/BSP billing systems Hands-on experience in handling group tours for educational institutions Strong communication and interpersonal skills Proven team leadership and problem-solving abilities Ability to work under pressure and meet targets Graduate in Travel & Tourism / Hospitality preferred Employment Type: Full-time Salary: Based on experience and industry standards Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person

As an IATA and TAAI-associated travel company, we specialize in crafting unforgettable journeys—whether it's a luxury getaway, a corporate retreat, or an adventure-packed experience. Our one-stop solution includes exclusive domestic and international holiday packages, visa services, hotel bookings, corporate travel, and luxury experiences. We ensure hassle-free bookings, personalized itineraries, and premium customer service to make every trip extraordinary. Customers enjoy expertly curated travel experiences, competitive pricing, and 24/7 customer support for a seamless travel experience. Role Description This is a full-time, on-site role located in New Delhi Chandigarh for an International Tour Executive. The International Tour Executive will be responsible for designing and managing travel itineraries, coordinating with service providers, handling customer inquiries, processing bookings, and ensuring high-quality customer service. Additionally, the role involves handling visa applications, offering travel advice and support, resolving issues that arise during trips, and maintaining detailed records of travel arrangements. Qualifications Experience in travel itinerary planning and management Knowledge of visa application processes and international travel regulations reservations, and travel documentation Show more Show less

Need English Senior Quality Analyst. 1+ yr of PPC Travel experience mandatory Night and Evening shift. Salary up to 45K cabs +meal 5 days working Call Or whatsapp your cv +918864946771 Required Candidate profile Excellent communication skills in english immediate joiners or max 10 days only travel background voice process call 8864946771 Perks and benefits both sided cabs meals

Responsibilities: * Manage airline ticket bookings from start to finish. * Provide exceptional customer service throughout process. * Execute IATA procedures with accuracy and efficiency. * Assisting customers in booking flights & issuing tickets,

Hi, We are hiring Visa processing or Travel process. Work from office. Work Location : Bellandur / Marathahalli Location : Bangalore Required Excellent communication skills in English Immediate Joiner required Offered CTC : upto 4.5 Lacs 6 days working Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Agent to join our VISA Processing team. The ideal candidate will be responsible for assisting customers with inquiries related to visa applications, providing timely updates, and ensuring a smooth and professional customer experience throughout the application process. Key Responsibilities: Respond to customer inquiries via phone and email regarding visa application requirements, processes, and timelines. Provide accurate information on documentation, eligibility criteria, and procedural steps. Track and follow up on visa application statuses and ensure timely updates are provided to customers. Coordinate with internal processing teams and partners as needed. Maintain records of customer interactions and transactions, including details of inquiries, complaints, and actions taken. Escalate unresolved issues to the appropriate departments in a timely manner. Stay up to date with changes in visa policies and procedures. Ensure all customer interactions comply with regulatory requirements and internal policies. Qualifications: 6 - 12 months of customer service experience, preferably in a visa or travel- related field. Strong verbal and written communication skills in English and Hindi Excellent interpersonal and problem-solving skills Ability to work in a fast-paced, high-pressure environment Proficiency in Microsoft Office and CRM software Multilingual skills are a plus Immediate joining is required. Pls call Kishore 9962008169 for more info. Thanks, Kishore 9962008169

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities Windows Device Management: Configure and maintain Windows devices, ensuring a thorough understanding of OS installation and upgrade processes. Knowledge of Auto-pilot process is plus. Software Installation and Management: Oversee software installation and updates, possessing basic knowledge of software deployment processes and tools (SCCM\Intune) Technical Support: Provide L1\L2 technical support and troubleshooting for hardware, software, and network issues. Demonstrate good understanding of Widows OS (Windows 10 and 11), including log reading capabilities and the use of Event Viewer to diagnose and resolve issues. Network Knowledge: Support basic network connectivity issues, including troubleshooting network problems and ensuring stable performance as per basic scope of L1\L2. Windows Administration: Administer Windows environments, including user accounts, permissions, and system configurations (This will be mainly for L2 level) SCCM and Intune: Utilize SCCM and Intune for device management, software deployment, and policy enforcement. Active Directory: Manage Active Directory environments, including user account management, group policies, and permissions as per basic scope of L1\L2. Documentation and Reporting: Maintain accurate documentation of IT processes, configurations, and troubleshooting procedures. Provide regular updates on IT operations and issues. Team Collaboration: Work closely with other IT team members and departments to resolve issues within SLA and support IT initiatives. Compliance and Security: Ensure IT systems comply with company policies and security standards. Implement best practices for data protection and system security. ITIL and ITSM tool – Follow ITIL processes and use global ITSM tool to track the tickets and manage the delivery. What do you need to know? 1-3 years of experience in Windows device configuration, OS installation, and troubleshooting, with a deep understanding of OS installation and upgrade processes. 1-3 years of experience with software installation and management, including a strong grasp of software deployment processes and tools. Good knowledge of Windows 10 and 11, including log reading capabilities and troubleshooting using Event Viewer. Basic Experience with SCCM and Intune for device management and software deployment will be plus Basic knowledge of ITIL process framework and ITSM tools such as ServiceNow, Manage Engine Service Desk Plus etc with basic knowledge of Service\incident\problem\change management will be a plus Knowledge and experience managing and supporting Active Directory environments at L1 level Excellent problem-solving skills and the ability to work under pressure. Strong communication skills for effective collaboration with team members and end-users. Critical Experience & Qualifications Global delivery with diverse team and operate with urgency. Superior customer service mindset and solution delivery focus Great communicator with the ability to interact with a wide variety of stakeholders and present the business side of technical topics to diverse audiences. Thirst for learning and personal development BA/BS/BE/B.Tech/B.Sc./BCA/BCom etc degree. Microsoft or other certifications against the technologies mentioned above is a Plus What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

Well versed in Air Exports Pricing Handle Pricing and Customer Service Analyze market trends Worked with IATA Air cargo company Handled Dangerous Goods, preference for valid DG certificate Co-ordination with clients, branches, overseas agents Required Candidate profile Min 7 - 9 years experience Proficient in verbal and written skills Has Analytical and Negotiation Skills Knowledge of Industry and latest market trends

Job Overview Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice. Essential Functions Advise Project Management on correct shipping materials and documentation to order for global studies Coordinate any special arrangements with couriers Gather data from PM about kit contents, site lists, etc , during protocol design Prepare commercial invoices, letters of instruction, and letters to airport police, and oversee pre-printed air bills to supply to sites to ensure specimens will be shipped in compliance with each county s regulations and each courier s specifications Operate all courier systems to prepare package address labels, invoices and other associated documentation correctly, professionally and in a timely manner Liaise with courier IT departments to ensure prompt rectification of any system faults Ensure system upgrades are implemented with minimum impact to business Maintain all shipping machines address databanks and keep them up-to-date Liaise closely with the Project Management group to ensure accuracy of address details in QLIQVIA, particularly at study start-up QC all shipping documentation prior to shipping check shipments against manifest Track and trace shipments and follow up problem shipments to ensure they are progressed and delivered rapidly Monitor inventory level requirements and maintain a minimum operating stock level for all couriers material as required Train new staff in the operation of all courier systems Monitor processes within Logistics with a view to increasing quality and efficiency of current method of operation Produce all courier manifest reports each evening, ensuring that they are retained as a record Responsible for all record keeping and archiving of quality data Maintain filing and archiving system for all shipping material for all couriers used Maintain a record of returned/damaged shipments Produce monthly metrics reports relating to the Logistics group and Courier performance Maintain current knowledge of customs and shipping regulations/restrictions for import/export worldwide communicate changes effectively Maintain current knowledge regarding Dangerous Goods shipping Ensure that all paperwork generated by photocopying is done in a quality manner to provide a professional appearance, and that all faxed documentation is of a professional appearance prior to faxing Courier invoice exception resolutions for billing purposes Assist Finance with VAT obtaining VAT reports and recovery efforts Research and report on shipment and service inquiries from internal and external clients May have routine or ad-hoc contact with study Sponsor(s) Provide site address corrections data to PM for correction in source systems from Courier exception reports Qualifications High School Diploma or equivalent Other IATA certification in Dangerous Goods regulations 2 year of related experience. Good communication and problem-solving skills. Detail-oriented, thorough, and well-organized. Ability to grasp general concepts of import/export regulations. Ability to work in a fast-paced, high-stress environment. Ability to establish and maintain effective working relationships with co-workers, managers and clients.

Hiring For Travel | Amadeus | Galileo | Sabre | SAL 55 K ! GGN Profile:- Schedule change , cancellation , reservation . Minimum 1 year of Travel Process Experience Salary:- 55 k ctc , 1 lakh retention , 8 k pli 24*7 Shift 5 days working Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 1 year of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8527498889 , 9911567769 , 9560028009

Hiring For Voice Process !! Odegio | Galeio ! Amadeus | SAL 40 K ! IGT Profile:- Schedule change , cancellation , reservation . Need Minimum 6 month of Travel Process Experience Salary:- 40 K ctc 24*7 Shift 5 days working 9911567769 , 9560028009 Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8860576337

Greetings from Sutherland!!! We are hiring for international Airline (Travel) process Domain - Interline, PRA and Fare Audit profile. Location - Airoli (Navi Mumbai) Work Mode - Work from Office Designation - Sr. Associate / Lead Associate Minimum 4-6 Years of Experience is required Immediate joiners preferred Roles and Responsibilities: For Interline Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Interline Inward and Outward is Mandatory Evaluation and Initiation of 3rd Rejections cases Experience on SPA and Source Code Error Clearing Quality check of tickets Bills receivables and Payable Roles and Responsibilities: For Sales PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Desired Candidate Profile Should have minimum 3-5 years of experience in Travel (Interline) process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 7028312315 or mail your CV on vijeta.kamble1@sutherlandglobal.com with subject line - "Travel Process - Interline / Sales PRA / Fare Audit"

Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

We are looking for an experienced and detail-oriented Ticketing Executive to join our team. The ideal candidate must have hands-on experience with Global Distribution Systems (GDS) such as Amadeus , Galileo & Sabre and be capable of handling domestic and international air ticketing efficiently. Candidates with an IATA Certification will be given preference. Key Responsibilities: Handle domestic and international flight bookings using GDS platforms (Amadeus, Galileo & Sabre). Issue, reissue, and cancel tickets as per client requirements. Coordinate with airlines and customers for schedule changes, refunds, or special requests. Maintain accurate records of ticketing, invoicing, and fare calculations. Provide clients with the best routing and pricing options based on their needs. Ensure compliance with airline and IATA policies and procedures. Handle group bookings, corporate accounts, and urgent travel requests. Stay updated with industry trends, fare rules, and promotional fares. Qualifications: Minimum 2 years of experience in air ticketing with strong command of GDS (Amadeus/Galileo). Knowledge of international routing, airline fare rules, and ticketing policies. Familiarity with BSP/IATA procedures is highly desirable. IATA Certification or relevant training is a plus . Strong communication and customer service skills. Detail-oriented with good problem-solving ability. Ability to handle pressure and meet deadlines.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United. Job Overview And Responsibilities A self-driven, organized, and detail-oriented individual who is able to manage multiple administrative / process work streams in a timely manner. Candidate is expected to demonstrate the willingness to dig deep into details, prioritize workload, and execute. Developing and maintaining strong relationships with stakeholders around the world as well as ensuring familiarity with the primary objectives of United’s Sales organization is critical. This role will require diligence, thoroughness, and a desire to improve and grow management. Ensure on time delivery of reports, successful completion of processes and projects Improve processes for efficiency and quality through standardization and automation Reporting support to sales team to help them get answers to business problems and decision making Provide ad-hoc solutions to address unique issues that will meet the needs of United and our customers Develops and maintains appropriate report and dashboard information relative to the programs, products and sales channel and is responsible for delivering the information to multiple stakeholders inside and outside Sales e.g. Sales, Audit, Finance, legal, revenue management etc Own a range of sales systems related tasks critical to the accuracy of CRM records (e.g. sales manager portfolio assignments, IATA channel assignments and customer memberships) Create and maintain documentation as required for the process, ensure compliance of respective business processes through robust controls, update of required sales systems and communication to all relevant parties as per the underlying business processes This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree 1-3 years of related experience in reporting, analytics and automation Report development through excel and visualization tools Power BI, Automation through VBA and SQL query for data retrieval and transformation Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Python GGN00002084 Show more Show less

LEVEL 1 PRODUCT AND CUSTOMER SUPPORT Based in Bangalore India Great place to work. Great place to grow. For people interested in technology and for those with expertise in tourism. We provide multi-skilled, multilingual, cross-functional support to our business partners. Every day we assist Travel Agencies and Airlines around the world to resolve issues related to the Sabre software and Solutions Portfolio. We analyses problems, recommend corrective actions to Travel Agents and Airline Customers in collaboration with internal teams. Product & Customer Support is a modern organization focused on customers and building good relations with Sabre business partners. Our employees are a truly global and multicultural team. If you join us, you’ll provide Sabre customers with awesome customer service related to our products and play a key part in building long-lasting relationships with them. This includes responding to customer inquiries, analyzing problems, using diagnostic tools, and recommending solutions to customer application questions. We provide product and technical support of Sabre Portfolio of Products via Phone, Call-Back, Chat and Web-Case. Key Responsibilities Reports directly to the 1st Level Support Supervisor. Respond to customer inquiries, analyzing problems using diagnostic tools and recommending solutions to customer questions. relating to a Sabre HOST and a broad set of Solutions and its Functionalities. Utilizes technical and analytical skills to solve hardware, software, and network configuration problems. Installation and troubleshooting of Sabre provided applications. Interfaces with customers, internal departments, and vendors to identify their needs and establish hardware, software, and network requirements. Performs Product and Technical Support functions and provides routine support to Travel Agencies and Airline Customers in accordance with the set service standards. Provide Product and Technical Support of Sabre Products via Phone, Call-Back, Chat and Web-Case on a 24/7 Support Operation. Records all received contacts (Phone, Web-Case, Chat and Call-Back) in prescribed formats in CRM tool(s). Works collaboratively in a team environment with advanced support teams, account managers, implementation, and development resources to meet customer expectations regarding the resolution of maintenance issues. Ensure that customer needs are met. Must have the ability to evaluate the impact of the issue on the customer and escalate issues. Act as the lead interface with the customer, internal or external, regarding support of our products Good time management and priority setting skills are required to be able to manage daily responsibilities and own technical development and growth. Demonstrate sense of urgency for sensitive issues. Ensure to deliver the highest level of customer service and satisfaction while continuously demonstrating excellent teamwork, interpersonal skills, and commitment. Performs ad-hoc tasks assigned by the Leaders, Supervisors, Team Leads or Seniors i.e., onsite support, floor walking, handling special projects etc. Job Requirements Prior GDS knowledge (Sabre, Galileo, Amadeus) and travel industry knowledge is highly expected. Experience in software, hardware technical support and trouble shooting. Experience in remote troubleshooting. Experience with CRM tools such as Salesforce is desirable. Ability to analyses, identify key problems, articulate them efficiently and make decisions to solve issues. Excellent interpersonal and teamwork skills. Experienced in providing customer support using available multi channels: Call-back, Phone, Web-Case, Email and Chat. Ability to extend knowledge in area of new technologies. ITIL/ XML/ API/ SQL Programming will be a plus. Bachelor's degree or equivalent desired. Diploma in basic IATA /UFTAA standard course will be a plus. Able to work in 24x7 shift model supporting a global customer base. Language Skills Professional fluency in written and spoken English is a must. Show more Show less

Experience with General Accounting, GST, TDS, MIS & Audit.Handling the Cash/bank transactions, Bank reconciliation, Air Line payments, Air IATA payments. manage accounts Payable & Receivables.Checking Job profitability, Weekly Loss Box, MIS reports.

About The Project We are seeking detail-oriented and reliable Data Entry Executives to assist in expanding the global data coverage of the iLOVEnge platform. iLOVEnge is designed to be a premier solution for travelers seeking access to airport lounges and understanding their lounge benefits via various card memberships. The success of this project heavily depends on the accuracy and completeness of the data entered into the system. This is a one-time project-based opportunity that requires manually entering lounge and card-related data or submitting the information in an organized Excel format. Contributors will be working remotely and given access to the Admin Panel or data templates. Key Responsibilities Data Entry for Airport Lounges: Collect and input data for all airport lounges worldwide. Upload the following information for each lounge: Lounge Name Airport Name and IATA Code Terminal and Gate Number Operating Hours Amenities (e.g., Wi-Fi, showers, food services, etc.) Facilities (e.g., family room, workspace, etc.) Restrictions (e.g., entry policies, dress code) Accepted Cards (e.g., Visa, MasterCard, Priority Pass, Airline Cards) Access Rules (Free / Discounted / Paid) Lounge Photos (optional) Contact Details (if available) Data Entry for Cards Offering Lounge Access: Input details for cards supporting lounge access: Credit Cards – Bank Name, Card Name, and Card Type (Visa, MasterCard, Amex, etc.) Priority Pass Cards – Card Name Airline Cards – Airline Name and Membership Levels (Silver, Gold, Platinum) Method of Work: You can choose between the following data entry methods Direct Admin Panel Entry: You will be provided with access credentials to the iLOVEnge Admin Panel. Step-by-step screenshots and structure guidelines will be available via a shared Google Drive folder. Structured Excel Submission: You may request Excel templates for both Lounge and Card entries. Simply fill out the sheets and submit them via email. Requirements Prior experience with data entry or working with admin panels or CMS systems. High attention to detail and accuracy in data handling. Basic understanding of airport and travel-related services is a plus. Familiarity with platforms like LoungeBuddy, LoungeKey, or similar will be considered an advantage. Ability to meet deadlines and maintain high-quality standards. How To Apply Interested candidates should review the task scope and submit a quotation to us Please mention any relevant experience and specify your preferred method of data entry (Admin Panel or Excel Template). Note The data you provide will directly impact the user experience on iLOVEnge. Attention to detail, consistency, and accuracy are crucial for the success of this project. Skills: admin panel,cms,typing speed and accuracy,data entry proficiency,lounge,data entry,attention to detail,familiarity with travel services,excel,data handling Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities Manage 24x7x365 system administration operations, including O/S and server support across production, development, and internal IT environments. Troubleshoot, tune, upgrade, and monitor Windows and ESXi infrastructure. Setup and maintain hardware, including Dell/HP servers, and coordinate with vendors for hardware issue resolution. Perform datacenter management, including infrastructure asset management, license compliance, and reporting. Install and configure Windows and ESXi OS, ensure server hardening, and administer file servers and user-level permissions. Manage WSUS for patching, version upgrades, and maintaining patch compliance. Configure and manage Windows cluster infrastructure. Mitigate vulnerabilities identified during VAPT scans. Administer Virtual Center, ESXi, VRA, SRM, and Disaster Recovery (DR) setups and conduct regular DR drills. Provide audit evidence and support security audits. Maintain knowledge of ITIL processes such as Incident, Change, and Problem Management. Preferred Qualifications Experience with Cisco Hyperflex, Dell VxRail is advantageous. Familiarity with VMware ESXi patching/upgrade, VMware Update Manager, baseline creation, and host profile management. VMware and/or Windows certification. Good understanding of ITIL processes and audit compliance. Good-to-Have Skills Automation and scripting knowledge. Basic networking concepts. Experience with Citrix Xen. Familiarity with AWS or VMC environments. Requirements Strong communication skills and flexibility to work in shifts. Proven experience in Windows and ESXi infrastructure management. Knowledge of security and compliance best practices, including audit processes. This position offers an exciting opportunity to work with cutting-edge infrastructure and technology while contributing to the operational excellence of the organization. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As an Engineer II - Quality Assurance, you will be responsible fully testing the product or system to ensure it functions properly and meets the business needs. The role will involve creating and implementing testing methods, recording the test results, and providing recommendations to improve software programs based on the results. Duties And Responsibilities Reviewing software specifications and technical design documents to provide timely and meaningful feedback for test planning and procedures Providing feedback to developers about automated testing strategies, design fixes, and patches. Reviewing and analyzing system specifications Performing system load tests for new products Executing test scripts and reviewing results Creating detailed, comprehensive and well-structured test plans and test cases Reporting and documenting technical issues. Making improvements to functionality, design, and usability of new products Knowledge, Experience & Skills Experience conducting testing on Mobile apps on various operating systems e.g. iOS, Android, Windows etc. using various devices Experience using automated test tools Test script writing, using defect management tools like QC/Jira/ Bugzilla- Hands-on experience with functional testing, integration testing, regression testing, security testing, performance testing, and UI/UX testing. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

Experience & Skills: Graduate. Diploma, degree in travel & tourism would be added advantage 3-4 relevant experience in travel domain Build excellent relationship with customer groups, peers and seniors Should be a team player and manage show alone if required GDS experience is mandatory Galileo & Amadeus. Knowledge of corporate travel economics and travel technology/ tools will be an added advantage