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1 - 6 years

4 - 6 Lacs

Gurgaon

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We are looking for Air Ticketing Executive to assist us in day to day operations of ticket issuance and ensure the smooth functioning of all ticketing activities. Requirements: Must have ticket issuance experience of a minimum of 1 year. Have cancellation, reissuance and refund knowledge of the airline. Must have knowledge of the travel industry and GDS (Amadeus). Ability to work in a fast-paced environment. Please contact: Aneep @ +91-9958345053

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0 - 5 years

2 - 5 Lacs

Delhi, Gurgaon

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Inter. Voice Process Grad./ or UG with 1y of Inter.BPO exp can apply Excell. comm. skills Sal : 40k Travel Voice Process Customer service 5 days working Required Candidate profile GDS/AMADEUS EXPERIENCE IS MANDATORY

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3 - 4 years

3 - 6 Lacs

Navi Mumbai, Kalyan/Dombivli, Mumbai (All Areas)

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Greetings from Sutherland!!! We are hiring for international Airline (Travel) process - PRA Roles and Responsibilities : FOR SALES PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Roles and Responsibilities : FOR FARE FILING & FDS Knowledge on ATPCO CAT 25 and CAT 35 rules Distributing Fares across various GDS channel Desired Candidate Profile Should have minimum 3-5 years of experience in Travel process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 7028312315 or mail your CV on vijeta.kamble1@sutherlandglobal.com with subject line - "Travel Process - Sales PRA / Fare Audit / Fare Filing - FDS"

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1 - 3 years

2 - 3 Lacs

Mumbai Suburbs, Mumbai

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Handle ticket bookings, resolve customer queries, and ensure smooth travel experiences with exceptional support. We're looking for detail-oriented individuals with excellent communication skills and a customer-focused approach.

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1 - 3 years

3 - 4 Lacs

Noida

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Exciting Career Opportunity in the Travel Industry! Job Objectives Are you an experienced travel industry professional seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Domestic Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30,000 CTC (29,600 in hand) Requirements: Experience: Prior experience in the travel industry within a BPO setting is mandatory Skills: Proficiency in English and familiarity with any GDS tool Education: Graduates only Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person Virtual Interview: Send your CV to schedule an online interview Contact: 9871399667 Email: bhumika.sharma@ienergizer.com

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3 - 5 years

5 - 8 Lacs

Mumbai

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FCM is one of the worlds largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events Day in the life: Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. • Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. You'll be perfect for the role if you have: Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor’s degree in hospitality, Business Administration, or relevant field is preferred. Work Perks! - What’s in it for you: FCM India is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... FCM India is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

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1 - 6 years

1 - 6 Lacs

Delhi NCR, Gurgaon, Noida

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We are hiring for US /UK & Spanish Travel Sales Executives for PPC calls & Meta calls Exp: 1-8yrs Salary range - 30k-70k + Inc Cabs & meals provided, Immediate Joiner. Location: Gurgaon, Delhi, Noida Call or Whatsapp HR Supriya @ 86904 51033 now. Required Candidate profile * Should be Ok with night shifts. * GDS / AMADEUS knowledge prefer. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Supriya @ 86904 51033 for telephonic interview

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1 - 5 years

0 - 1 Lacs

Mumbai Suburbs

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Ticketing Executive Location - Bandra west Timings - 10.30am to 7.30pm. Company Name -SR GROUP Job Brief * Managing ticketing systems and ensuring smooth operations for events or travel. * Providing excellent customer service in ticket booking and inquiries. * Coordinating with various departments for ticketing logistics. * Issuing tickets and managing reservations for customers. * Providing detailed information about availability, and event details. * Handling customer queries and resolving ticketing issues. * Maintaining accurate records of transactions and customer interactions. * Collaborating with team members to enhance the overall ticketing process. If interested share your resumes at 9136116654

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4 - 9 years

3 - 6 Lacs

Mumbai Suburbs, Navi Mumbai, Mumbai

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We are Looking for Senior Travel Consultant - Corporate Travel Location - Mumbai Roles and Responsibilities Issue, reissue, and void tickets using various GDS platforms (e.g., Amadeus, Sabre, Galileo). Process exchanges and refunds as per client requirements and fare rules. Ensure accurate and timely issuance of tickets and travel documents. Assist clients with itinerary changes, cancellations, and emergency travel arrangements. Serve as the primary point of contact for Corporate clients regarding ticketing and travel arrangements. Required Skill Minimum of 3 years of experience in ticketing, preferably in a Corporate travel environment. Proficiency in using GDS platforms (e.g., Amadeus, Sabre, Galileo). Strong understanding of airline fare rules, ticketing processes, and travel industry regulations. Excellent customer service and communication skills. Interested candidates can drop their resume on komal.jain@gilpintravelindia.com

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1 - 6 years

3 - 4 Lacs

Navi Mumbai, Mumbai

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POSITION- Travel Executive -Govandi(E),Mumbai REPORTING TO- Manager DEPARTMENT- Travel LOCATION- Mumbai GENDER- Male / Female OBJECTIVE To ensure that the travel & agency expenses towards the crew are carried out by the team as per requirement of the vessels. Ensuring that the travel cost of the crew is done as per the budgetary constraints set up by management. SUMMARY The Travel Manager is responsible for overseeing & managing all travel arrangements for company employees, including crew members, executives, & other staff involved in the shipping operations. This role requires an understanding of the logistics & operational needs specific to the shipping & maritime industries, ensuring that travel is cost-effective, timely, & in compliance with company policies & international travel regulations. QUALIFICATION / REQUIREMENT Bachelor's degree in Logistics, Business Administration, Tourism, or a related field. Certification in Travel & Tourism or a related qualification is a plus. EXPERIENCE Min. 2 Years in a Similar role. Proven experience in managing corporate travel, preferably in a shipping, maritime, or logistics environment. Experience in negotiating with travel vendors & managing international travel logistics. Flexible working hours may be needed to accommodate international time zones & urgent travel arrangements. ROLES & RESPONSIBILITIES To carry outcost-effectivee crew changes. To supervise & guide the Assistants Travel in obtaining various visas for seafarers & supernumerary. Liaising with ships & port agents for a smooth crew change. Obtaining quotes from port agents & travel agents & doing analysis of the costs in order to carry out economical crew changes. Update visa & document requirements in Phoenix. To carry out travel briefing for joining the crew. Approving DAs & invoices of port agents & travel agents on time as per company policies. Ensure that company policy related to Health, Safety, and Environment (HSE) issues are effectively implemented in all the jobs carried out and that junior staff are guided on HSE matters. TECHNICAL SKILLS Proficiency with travel management software, booking systems, and MS Office (Excel, Word, etc.). Knowledge of maritime operations and crew management systems is advantageous. Should be IATA qualified SOFT SKILLS Strong organizational & time-management skills. Excellent communication & interpersonal skills, especially in managing vendors & coordinating with various departments. Problem-solving skills & the ability to adapt to changing travel plans. Fluency in English; additional languages are a plus (especially for international travel). KPIS Adherence to travel budgets. Timeliness & efficiency of travel arrangements. Employee satisfaction with travel coordination. Reduction in travel-related issues (e.g., delays, cancellations).

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1 - 6 years

3 - 4 Lacs

Navi Mumbai, Thane, Mumbai (All Areas)

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Easy Ops selection 2 round Interview Graduation mandate with Excellent English speaking skills Shift : 24*7 Upto 26k for 1 year exp Upto 32k for 2 years exp 5 days working - 2 rotational offs Pick up drop as per timings and boundary Required Candidate profile If interested then call/whats app HR Hitharth @ 8828400986

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1 - 6 years

4 - 6 Lacs

Nasik, Pune, Mumbai Suburbs

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International Voice Process ( Expedia Voice ) Five Days Working || Two Off's Rotational Shift's Both Side Cab Salary - Up to 6 Lpa + Incentives Location - Navi Mumbai For More Details Contact HR Simranjit @999936729 Required Candidate profile Any Grad / UG With Min 1 Year International Travel Experience is Mandatory Candidate Must Have Work Experince in GDS ( Amadeus , Sabre & Galileo )

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1 - 6 years

3 - 6 Lacs

Navi Mumbai

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Role :- Customer Service ( Process Expedia ) Any grad/ug with min 1 year international travel experience required Salary upto 6 Lpa Both sid cabs Location :- Navi Mumbai If More info call or whats App HR Sanjana @ 9999129207 Required Candidate profile NOTE :- Must have knowledge of Amadeus/GDS/Galileo/IATA Perks and benefits Accommodation for 15 days !! + Flight ticket

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1 - 6 years

2 - 6 Lacs

Navi Mumbai

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Any Graduate with min 1 Year International Travel Exp Can Apply 5 Days working || Two Off's Both Side Cab Salary - Up to 6 Lpa CTC Company Location : Navi Mumbai For More Info Call & WhatsApp HR Simranjit @ 9999436729 Required Candidate profile Need Immediate Joiner Candidate must have knowledge in GDS , Amadeus & Sabre For relocation from Other City Company Provide 15 Days Accommodation & Joining Bonus + Travel Virtual Interview

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1 - 6 years

2 - 6 Lacs

Navi Mumbai

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Any Graduate with min 1 Year International Travel Exp Can Apply 5 Days working || Two Off's Both Side Cab Salary - Up to 6 Lpa CTC Company Location : Navi Mumbai / Chennai For More Info Call & WhatsApp HR YASH @ 9811788353 Required Candidate profile Need Immediate Joiner Candidate must have knowledge in GDS , Amadeus & Sabre For relocation from Other City Company Provide 15 Days Accommodation & Joining Bonus + Travel Virtual Interview

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1 - 4 years

3 - 6 Lacs

Navi Mumbai

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Experience - 1 year in Travel Candidates MUST HAVE worked on GDS & Amadeus 5 Days Working CTC- upto 6 lpa Location - Airoli Immediate Joiners only Interested candidates can contact me or drop your CV on HR @9953855726 Required Candidate profile If candidates is relocating in chennai or numbai from any other city than comapny can provide. 15 days accomodations + Travel Tickets + Notice period bye out

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10 - 17 years

50 - 80 Lacs

Pune

Hybrid

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Note Minimum 4+ years of experience in the Airline domain. Must have experience in Global Distribution System(GDS), PSS. Must have 2+ years of experience in Product Manager designation. Job description The Roles & Responsibilities Primary responsibility will be to support the Director of Product with content acquisition, delivery, quality and growth via airline web connections. Closely oversee the technical integration of airline web connections and forge a strong understanding of airline website behaviors Support internal teams to deliver on the organizations content acquisition roadmap while being flexible and fast-paced Own the post launch success and the organizational growth of web connections Manage product backlogs and prioritize tasks based on urgency and value using data Provide status updates and various recommendations to stakeholders to manage risks and opportunities. Own the planning, execution and growth of new development projects related to web connections Own the daily prioritization of web connections and continuous monitoring of core KPIs Hiring and management of junior employees. Preferred candidate profile 5+ years of well-rounded travel industry experience (with focus on LCC and FSC carriers, websites and APIs) Strategic thinker with critical decision making skills Output and delivery driven; experience working under pressure in a fast-paced role with significant context switching Strong technical skills Exceptional organizational and project management skills Exceptional communication and customer-first attitudeEntrepreneurial at heart with a focus on culture building Proactive leader with a strong business acumen Passion for problem solving and root cause analysis Experience managing resources with an inherent desire to help develop leaders The ability to dig in deep. Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way Contact: Sam- 7982371791 Email: Sam@hiresquad.in

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0 years

2 - 3 Lacs

Navi Mumbai

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Role: Email Support Process: International Email Process (Travel)-Refunds. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization . They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Roles and Responsibilities Listening to customers' concerns and handling complaints and returns. Giving detailed explanations of services or products. Working with a sales team to create better methods to address customer complaints. Reviewing customer accounts and transactions while resolving issues. Good English communication is Must. Qualifications Graduation/HSC Excellent Communication Skills International BPO Experience is preferred Fresher/Experienced Can apply Immediate Joiners preferred Rotational Night Shifts Work From Office (Airoli, Navi Mumbai) Perks and Benefits Cab Services are available You'll develop your emotional intelligence. ... You'll learn your product or service, inside and out. ... You'll build transferable Skills. ... You can educate customers without selling. ... You can develop a side project. ... You'll learn how to effectively solve problems. For further information Sr. Associate - Talent Acquistion Mehjbin Khan (Mahi) 9136559570 Mehjbin.khan@sutherlandglobal.com

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3 - 8 years

4 - 7 Lacs

Bengaluru

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Profile-Travel Specialist Location-Bangalore Package- 7to9LPA exp-2to8yrs Anushika anushika.imaginators@gmail.com 9511159022 Required Candidate profile Assist customers with their travel inquiries and provide personalized recommendations. Handle booking and reservation requests for flights, hotels, and other travel-related services.

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3 - 4 years

2 - 4 Lacs

Chennai

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Key Responsibilities: Client Acquisition and Relationship Building: Identify new clients and acquire new business opportunities. Build and maintain strong, long-lasting relationships with new and existing clients. Customer Coordination and Management: Manage day-to-day interactions with clients, ensuring their needs are met efficiently. Coordinate with clients for business development opportunities, focusing on both new and existing clients. Business Development Meetings: Conduct direct meetings with clients for business development discussions, identifying new opportunities, and maintaining strong relationships with existing clients. Follow-Up and Opportunity Identification: Aggressively follow up on inquiries and leads on a daily basis to ensure timely responses and secure new business. Continuously discuss and explore new business opportunities with existing clients, keeping them updated on the companys offerings. Industry Knowledge and Shipping Terms: Utilize strong knowledge of shipping terms related to both export and import to facilitate smooth communication and transactions with clients. Stay updated on industry trends and customer needs. Key Skills & Qualifications: Communication Skills: Excellent communication skills to effectively engage with clients and internal teams. Freight Forwarding Experience (Preferred): Background in freight forwarding is preferred to understand industry-specific challenges and processes. Negotiation and Convincing Skills: Strong ability to convince and influence clients, ensuring successful negotiations and business closures. Crisis Management: Ability to handle critical situations with clients, providing solutions and maintaining positive relationships under pressure. Strong Shipping Knowledge: In-depth understanding of both export and import shipping terms, ensuring clarity in discussions and negotiations with clients.

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1 - 5 years

1 - 5 Lacs

Bengaluru

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Preferred candidate profile Should carry working experience as a travel consultant or with a similar profile. The candidate shall have excellent knowledge and working experience with the GDS of not less than 3 years (knowledge in 2 GDS platforms (Sabre, Galileo and Amadeus) is mandate and basic knowledge on third will be an added advantage). Understanding of practices associated with reading defining and application of hub utilization, routing and fare rules. Preferably candidate should hold Degree in Hospitality, Travel, Tourism, Business, or relevant field. Diploma course in Travel & Tourism with 2+ years of experience. IATA certification will be considered as added advantage. Location - HBR Layout - Bangalore

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0 - 3 years

2 - 5 Lacs

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

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Key Responsibilities: Handle inbound and outbound travel sales inquiries. Provide clients with customized travel packages, including flights, hotels, visas, and itineraries. Convert leads into bookings by understanding customer requirements and offering the best travel solutions. Maintain strong relationships with existing clients and develop new business opportunities. Stay updated with the latest travel trends, destinations, and airline offers. Requirements: 3 years of experience in travel sales (B2B/B2C). Knowledge of travel booking systems (GDS, Amadeus, Galileo, etc.) is a plus. Strong communication and negotiation skills. Ability to meet sales targets and work in a fast-paced environment. A passion for travel and customer service excellence.

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5 - 10 years

6 - 10 Lacs

Chennai

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Associate Manager - Account Management Chennai, India Full-time Company Description About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, theyre our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. Weve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Job Description Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of consultants, meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management. Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers. Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time. Qualifications Our most successful candidates will have: - Minimum 6 + years of Sabre or Amadeus working experience, must be adept with the latest versions of both GDSs. Farelogix and NDC experience a plus Deep SME in fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus Track record of low error rate; low airline debit memos/financial losses Microsoft Office application skills, including Outlook, and Excel Basic internet and web-based application skills Be able to work in MS Office - Be able to work in a fast-paced environment Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements - Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.

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3 - 4 years

5 - 6 Lacs

Ajmer

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Key Responsibilities: Process and issue flight tickets, manage PNRs, and make booking modifications. Handle ticket cancellations, reissues, and refund requests promptly. Advise clients on fare rules, travel routes, and booking options. Assist with group bookings and corporate travel arrangements. Resolve ticketing-related issues and ensure customer satisfaction. Maintain up-to-date knowledge of airline policies, schedules, and fares. Qualifications: Proven experience in ticketing and reservations (GDS knowledge required). Strong understanding of airline fare rules and ticketing processes. Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo). Excellent communication skills and attention to detail. Ability to work under pressure and handle multiple tasks. Perks and benefits: Best as per company standards and candidate's eligibility

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5 - 10 years

4 - 6 Lacs

Mumbai

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JOB SUMMARY: We are looking for a Senior Marine Ticketing Executive to manage & coordinate the end-to-end ticketing process for seafarers, offshore crew, & marine industry professionals. The role requires expertise in marine fares, crew rotations & emergency rebooking while ensuring compliance with international maritime travel policies. KEY RESPONSIBILITIES: 1. Ticketing & Reservations: Book, issue, and modify tickets for seafarers and crew members using GDS systems (Amadeus, Sabre, Galileo, or other relevant platforms). Ensure compliance with marine fare rules and IATA regulations. Manage group bookings and bulk ticketing for crew rotations efficiently. 2. Marine & Seafarer Fare Expertise: Apply and manage specialized marine fares to ensure cost-effective travel solutions. Negotiate with airlines to secure competitive marine travel rates and flexible ticketing options. 3. Crew Travel Logistics & Coordination: Collaborate with crewing managers, shipping companies, and travel agents to streamline crew travel. Plan and optimize travel itineraries, including layovers and transit visa arrangements when necessary. 4. Emergency & Last-Minute Travel Support: Handle urgent crew changes, cancellations, and rebookings with minimal disruption. Provide 24/7 support for emergency travel adjustments and unforeseen itinerary changes. 5. Documentation & Compliance: Ensure all necessary travel documents, passports, visas, and Letters of Invitation (LOIs) are in place. Stay up to date with airline policies, visa requirements, and global travel restrictions. 6. Customer Service & Communication: Act as a key liaison between clients, crew members, and airline representatives. Address ticketing-related concerns and resolve any travel issues promptly. 7. Reporting & Cost Control: Maintain detailed records of bookings, cancellations, refunds, and fare adjustments. Prepare expense reports and recommend cost-saving strategies to optimize travel budgets. WORK ENVIORNMENT: This is an office-based role with the possibility of on-call support as needed. The position may require flexible working hours to accommodate urgent crew travel requirements and last-minute changes. PREFERRED CANDIDATE PROFILE: Certification in IATA ticketing or travel management. Proficiency in GDS platforms such as Amadeus, Sabre, or Galileo. Strong understanding of international travel regulations and visa procedures. Multilingual abilities (English + an additional language relevant to the region is preferred). Minimum 5 years of experience in marine ticketing or airline reservations, ideally within the shipping or marine industry. Prior experience with ship management companies or crewing agencies is a plus. Exceptional communication and customer service skills. Ability to work under pressure and efficiently manage last-minute travel changes. Keen attention to detail and strong organizational skills. Note: Interested candidates who meet the above criteria are encouraged to submit their resumes to admin@atlanticglobalshipping.com .

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