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40.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Role purpose As a Manager - Software Development, you will guide and coach a team of software developers, providing project management and technical leadership for every aspect of software to deliver new products or upgrade existing products. You will take a hands-on role in software development. Duties and Responsibilities: Develop and prepare best software development team. Guide and coach software engineers Establish standards and processes along with best practices for delivery of scalable and high-quality software. Understand how products would add value to respective businesses Ensure top quality design reviews attaining business goals. Supervise resource allocation to assure business and personnel development goals. Manage and execute software development projects from beginning to finish. Evaluate projects, develop and update schedules plus supervise project status. Knowledge, Experience & Skills: Proven experience of leading team Proven ability of tackling challenging projects Strong Technical background in software development Experience of working and managing in an Agile environment Highly knowledgeable in engineering processes and methodologies across Experience with unit testing and end to end testing Bachelor’s Degree in engineering What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
- Solving customer queries related to Ticket booking , PNR checking , Hotel reservation over the call. - handiling International customer. - Ready to work in voice process - Immediate joining required HR Connect Ms. Monika -77710 93198 Required Candidate profile * Graduate with 6 months exp in any Travel process * UG with 1 year of exp travel * Customer service * 5 Days working * Rotational shifts and week-offs * Transport Salary up to 38,000 CTC/Month Perks and benefits Incentives
Posted 1 month ago
2.0 - 6.0 years
3 - 7 Lacs
Mumbai
Work from Office
GDS - Sabre & Amadeus knowledge.IATA Certification / Diploma in travel preferredExperience of working with or for a Global Travel Management company (TMC)Understanding of Corporate travel nuancesUnderstanding of complex ticketing logicsHas experience in managing TMC Back end processes. Fulfillment of Air, Hotel and Queue ManagementGood verbal and written communication skills.Understand and abide by the importance of discipline, punctuality & protocolFlexible with shifts - 24X7 Set upReal Time Monitoring and allocation of workEnsure all reports are delivered accurately and on timeAcknowledge and communicate effectively with the ClientConduct trainings/refreshersMonitor production hours, shrinkage etc... Qualifications Graduate
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
We are hiring Travel Agents for a leading Airline Process ! If you have a passion for travel, excellent communication skills, and experience in customer support this is the perfect opportunity for you to work with a premium airline account. Roles & Responsibilities: Assist customers with flight bookings, cancellations, rescheduling, and queries. Handle inbound/outbound calls and email support for airline-related concerns. Resolve customer issues related to ticketing, baggage, web check-in, refunds, etc. Provide accurate and timely information to ensure customer satisfaction. Work in rotational shifts with rotational week-offs. Candidate Requirements: Minimum 6 months of experience in a BPO / travel process (Airline or Travel domain preferred). Good verbal and written communication skills. Comfortable with rotational shifts. Both graduates and undergraduates can apply. Basic knowledge of travel/ticketing platforms (Amadeus/Galileo/Sabre) is a plus. Perks & Benefits: Competitive salary 5 days working One side cab facility Exposure to a premium airline account and global clientele Career growth opportunities in the travel & aviation domain How to Apply: Interested candidates can apply directly through Naukri or share their resume at ( 7678666623 or yuvraj.mandal@nlbtech.in ) Note: Immediate joiners or candidates with a short notice period will be preferred.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
We are hiring Travel Agents for a leading Airline Process ! If you have a passion for travel, excellent communication skills, and experience in customer support this is the perfect opportunity for you to work with a premium airline account. Roles & Responsibilities: Assist customers with flight bookings, cancellations, rescheduling, and queries. Handle inbound/outbound calls and email support for airline-related concerns. Resolve customer issues related to ticketing, baggage, web check-in, refunds, etc. Provide accurate and timely information to ensure customer satisfaction. Work in rotational shifts with rotational week-offs. Candidate Requirements: Minimum 6 months of experience in a BPO / travel process (Airline or Travel domain preferred). Good verbal and written communication skills. Comfortable with rotational shifts. Both graduates and undergraduates can apply. Basic knowledge of travel/ticketing platforms (Amadeus/Galileo/Sabre) is a plus. Perks & Benefits: Competitive salary 5 days working One side cab facility Exposure to a premium airline account and global clientele Career growth opportunities in the travel & aviation domain How to Apply: Interested candidates can apply directly through Naukri or share their resume at ( pooja.tiwari@nlbtech.in ) Note: Immediate joiners or candidates with a short notice period will be preferred.
Posted 1 month ago
15.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Join Our Team as a Travel Desk Executive - Junior Position! Job Location: Satellite Branch, Ahmedabad, Gujarat, India Vacancy in Company: Hospitor Management Private Limited Are you passionate about the travel industry? Do you thrive in a dynamic environment where you can learn and grow? Hospitor Management Private Limited is expanding, and we’re looking for enthusiastic Travel Desk Executives to join our Satellite Branch in Ahmedabad! Company Description Hospitor Management Private Limited is a prominent management company in the Hospitality (Hotels), Tours & Travel agency and Export-Import industries in India. With over 15+ years of experience , the company specializes in Hotel Asset Management and offers a wide spectrum of expertise in hotels, Tours & Travel agency and Export-Import services . Hospitor Management Pvt. Ltd. is dedicated to maximizing revenue with minimum expenses and providing comprehensive solutions in the Hospitality, Travel & Tourism and Export-Import industries. Job Description: This is a full-time on-site role for a Travel Desk Executive located in Ahmedabad. The Travel Desk Executive will be at the forefront of our Travel Agency Department and responsible for handling day-to-day travel arrangements, consulting with clients on travel plans/needs, ensuring excellent communication, providing top-notch customer service, and managing overall travel operations. The Travel Desk Executive will leverage his/her knowledge and skills to provide exceptional customer service and contribute to our mission of delivering seamless travel experiences. Who Can Apply: Having excellent communication skills any Freshers, Interns and experienced professionals are welcome to apply. Salary/month: Between 12,000/- to 15,000/- Qualifications Travel Arrangements and Travel Management skills Travel Consulting expertise Strong Communication and Customer Service abilities Excellent organizational skills Problem-solving and decision-making skills Preferences: Hands-on experience with Air-Ticket issuance, modification, and cancellation through Travelport Galileo GDS is preferable. Experience in the hospitality or travel industry IATA Certification is a plus. Bachelor's degree in Hospitality Management, Tourism, or related field Key Requirements: Ability to work in rotational shifts. Excellent communication skills. Willingness to explore new avenues within the Travel Agency Business. A proactive learner, ready to train and implement new technological advancements with diligence. Job Location: I-460, 4th Floor, Titanium City Center Mall, Near New Income Tax Office, Anand Nagar Road, Satellite, Ahmedabad, Gujarat - 380015, India Job Application Process: Step 1: Online Application Step 2: Online Interview - A link will be sent to shortlisted candidates. Step 3: Physical Interview at the Satellite Branch Office - Only shortlisted candidates from the Online Interview round will be invited. Step 4: The decision on the application will be communicated via email. How to Apply: Interested candidates are encouraged to apply by uploading their updated resume/CV along with the latest photograph. Only shortlisted candidates will be contacted to proceed with the job application process. Disclaimer: Please note that applying to this position does not guarantee employment. All applications will be reviewed thoroughly, and only those meeting the qualifications and experience required will be considered. Hospitor Management Private Limited reserves the right to make changes to the recruitment process as necessary. We wish you all the very best! #Aadilme #HospitorManagement #Hiring #JobOpening #Employment #JobSeekers #WorkOpportunity #JobPosting #JobSearch #JobAlert #Recruiting #JobListing #Career #GetHired #OPENTOWORK
Posted 1 month ago
0.0 - 3.0 years
0 - 3 Lacs
Tinsukia
On-site
Handling Reservations & Ticketing ( Domestic) Handling Bookings, Documentation, Complaints handling, etc. Handling Refund and Cancellation of Domestic Air Tickets. Should be well-versed on GDS Galileo Skills Required IATA qualified/any other relevant Travel and Tourism qualification would also be an advantage Minimum Experience of 0-3 year is required Good Communication written and verbal Should be well-versed on following GDS Galileo Pay: ₹80,000.00 - ₹300,000.00 per year Benefits: Flexible schedule Schedule: Day shift Evening shift Morning shift Night shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Language: English (Required) Work Location: In person Expected Start Date: 01/07/2025
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Gurugram
Work from Office
Opening in Travel Profile for Gurgaon Location Any GDS -Amadeus/Galielo/Sabre Knowledge is mandatory Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Schedule change Required Candidate profile 2yr experience on GDS Mannual commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Chennai
Work from Office
Technical Skills Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Knowledge of fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus. Track record of low error rate; low airline debit memos/financial losses. Microsoft Office application skills, including Outlook, and Excel Basic internet and web-based application skills Role & responsibilities Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Good experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Minimum 1 year of experience in Ticketing and/or Fare Auditing. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail-oriented with a very strong focus on process, trends, and root cause analysis 5 days working 2 rotational offs Cab facility Location is Chennai Salary upto 5.5 LPA Interested candidates can Share your details on 7678666623 or yuvraj.mandal@nlbtech.in
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
JD – Manager Service Management – Industry Solutions Role purpose Manager – Service Management (Industry Solutions) is a key role at Accelya solutions. This candidate will be responsible for managing a team of L2 analysts & specialists that triage & resolve the incidents raised by the customers within the committed service levels. This role requires a proactive leader with strong knowledge in Airline Industry Solution areas viz. Billing & Settlement and Agency commissions management. Duties & Responsibilities Hire, develop & manage L2 analysts, providing guidance & support in resolving customer issues Foster a collaborative and high-performance culture, encouraging continuous learning & development Collaborate with development, infra teams on bugs, enhancements alike to optimize performance Drive efficiency via automating / scripting routine tasks pushing manual work on complex tasks Develop & maintain comprehensive documentation / knowledge base on incident management Drive knowledge improvement enabling L1 & L2 teams to simplify work on complex issues Develop and deliver training programs to enhance the skills and knowledge of the support team Set up proactive coverage & monitoring for systems & teams Act as primary contact for escalations, coordinating with internal & external stakeholders to drive timely resolution Manage regular reports & dashboards on trends, team performance & SLA compliance Engage with IATA and partners to understand their needs and ensure a high level of customer satisfaction Participate in post-incident reviews and root cause analysis, driving actions to prevent recurrence Knowledge, Experience & Skills 10 + years of experience in Airline domain with BSP & Agency commissions management Proven experience in a support management, within airline industry Excellent communication with customers & executives alike Strong background in incident management and triage processes Experience leading and managing a team of analysts or support staff Proficiency in using support tools and technologies, such as Jira, Zendesk or similar platforms Preferred knowledge on industry best practices for NDC (New Distribution Capability) Preferred technical knowledge that enables deeper understanding of issues & resolution paths What do we offer An opportunity that provides open culture and challenges to satisfy intellectual needs Smart working: hybrid remote/office working environment Excellent, dynamic and multicultural environment Work-life balance
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
The IT System Administrator and Security Compliance Coordinator position incorporates system support and administration of the CargoWise One (C1) Application and Security Group Compliance functions within the C1 system. This position supports the Information Technology Department as well as Global Process Compliance, Human Resources, Accounting, Finance, Operations, and other departments. ESSENTIAL FUNCTIONS: Create and maintain security groups, monitoring/auditing activity as necessary, and manage membership assignment Train regional and local administrators on System Administration and other related topics Document system settings and changes as required, and monitor user training when applicable Maintain listing of approved global positions and related job descriptions User administration: Setup and Maintenance - Keep employee records up to date by processing employee status changes within C1 in a timely manner, including deactivation of terminated employees, creating new employee profiles, and revising rights as required Audit staff profiles and security groups and advise stakeholders of any changes Maintain HR information systems within C1 and compile reports as needed Set up Client and Agent Organizations: Configure Branch, Company and Agent setup and revision including change of address and branch mapping When managers are unavailable, ensures Organizations are entered as temporary Orgs Collaborate with local IT resources to assist in warehouse setup (location and package types), import products for warehouse and brokerage from legacy systems Import IATA rates and train local IT resources on how to import IATA rates Provide Vessel upload and data in conjunction with Master Data Management and integration Team members Provide Global HR with Go-Live implementation support related to staff records and system setup when onboarding countries Coordinate workflow and procedures between Global HR, Compliance and the IT department Update charge codes after approval is received and make Tax ID changes as needed including overriding settings and editing/distributing messages as needed C1 Incident Management: Review, troubleshoot and resolve C1 incidents, or escalate as appropriate. Assign a criticality to incidents and monitor open tickets Maintain update communication and confirm resolution with end users or CargoWise. Close incident after resolution is confirmed Compile feature requests based on incident information and submit change requests within C1 according to standard process Printers: Assist local IT resources in printer setup within the C1 application Manage printer assignment according to login groups Monitor customer service tasks queue for administration requests Provide support to end users whenever possible, or escalate to CargoWise Communicate changes to system end users when necessary Manage Process Controller Service for tasks and stop or restart as needed Provide Champion user and INTTRA setup for subsidiaries Assign Bank Accounts to General Ledger and confirm with International Finance Department, add Bank Accounts to Production environment Accounting Authority: Confirm authority setup as based on matrix. Work with the VP of Accounting Compliance for specific changes or issues. REQUIRED SKILLS: A solid understanding of the Freight Forwarding Industry, C1 Application and the Company's organizational structure and processes Exceptional written and verbal communication skills, and the ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Flexible and adaptable; Ability to work in ambiguous situations Organized with a natural inclination for planning strategy and tactics Problems solving approach, root cause identification skills, and critical thinking skills Strong working knowledge of Microsoft Office Suite and CargoWise One PREFERRED EXPERIENCE AND QUALIFICATIONS: Bachelors degree in a related field Freight Forwarding experience (advantageous) Experience as a system / software trainer (advantageous) ENVIRONMENT: 100% performed in climate-controlled internal office environment working under normal office conditions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 13kgs. ADDITIONAL: Follow the Company HR Policy, the Code of Business Conduct and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Job description Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. KINDLY CALL OR DM -- WITH RESUME MAHVISH -- 9628373766 SIMRAN - 9821182647 RIYA - 9628373761 DEVIKA - 9821182651 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions,
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Minimum 3 yrs (relevant) Qualification: HSC/Graduation/Post-Graduation Location: Nahur Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on sheetal.dobal@atpi.com asap.
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Rajkot, gujarat
Work from Office
We are seeking a Travel Desk Officer with a minimum of 1 year of exp. in the same role. The ideal candidate will be responsible for managing travel arrangements, booking flights, and coordinating itineraries , booking Trains.. call me on 7201080009
Posted 1 month ago
5.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Summary: The Senior Ticketing Consultant is responsible for overseeing and executing end-to-end airline ticketing and travel arrangements for individual and corporate clients. This role requires in-depth knowledge of global distribution systems (GDS), fare rules, and ticketing procedures, along with excellent customer service and problem-solving skills. The senior consultant will also mentor junior staff and assist in maintaining quality control within the ticketing function. Key Responsibilities: Handle complex domestic and international ticketing using GDS (Amadeus, Sabre, Galileo, or Travelport). Issue, reissue, and refund tickets in compliance with airline fare rules and policies. Provide expert advice on fare calculations, itinerary planning, and travel documentation. Liaise with airlines for fare negotiation, booking queries, and group bookings. Manage bookings for high-profile or corporate clients, ensuring seamless travel arrangements. Support junior consultants with technical ticketing issues and training. Monitor and manage queues, waitlists, schedule changes, and cancellations. Maintain accurate records and ensure compliance with company and industry standards. Work closely with the sales and customer service teams to ensure an exceptional client experience. Stay up to date with airline policies, fare updates, travel restrictions, and market trends. Qualifications and Skills: Diploma or degree in Travel & Tourism, Hospitality, or a related field. Certification in GDS systems (Amadeus, Sabre, Galileo, etc.). Minimum 5 years of experience in airline ticketing or travel consultancy. Strong understanding of fare construction, IATA rules, and ticket auditing. Excellent customer service and communication skills. High attention to detail and problem-solving abilities. Ability to work under pressure and handle urgent requests efficiently. Proficiency in Microsoft Office and travel management software. Preferred: Experience with corporate travel management or TMCs. Knowledge of BSP (Billing and Settlement Plan) procedures. Familiarity with NDC (New Distribution Capability) systems. About Us: MP World Travel is a leading name amongst the reliable top tour operators in the country. We offer unlimited possibilities to explore the world and its charms. We strive to provide only the best travel services for all our guests. MP World Travel also offer tailor-made experiences so that our guests return only with fond memories. Whether you are looking for travel solutions for your business or our expertise to book your personal holidays, our team would be delighted to assist. We are active members of IATA (Indian Air Transport Association) and OTOAI (Outbound Tour Operators Association of India). 🌐 Visit us at: www.mpworldtravel.com Let’s work together to shape the future of the travel industry!
Posted 1 month ago
0 years
0 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Inside Sales Executive for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Inside Sales Executive in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: travel & tourism,gds,travel,attention to detail,travel planning,international fares,transfer coordination,problem-solving skills,gds systems,visa processing knowledge,detail-oriented,excellent communication,reservations management,mis,customer-oriented,domestic travel management,inside sales,international travel bookings,travel booking,reservations and cancellations handling,it,time management,customer-oriented approach,client management,travel management systems,domestic and international reservations,adaptability,domestic and international travel reservations,problem solving,international travel management,routing knowledge,management,domestic travel bookings,routing,communication skills,international travel,booking management,problem-solving,knowledge of travel trends,communication,travel itinerary creation,travel bookings,amadeus,domestic travel,itinerary planning,visa processing,customer service,amadeus gds,client communication,customer communication,routings Show more Show less
Posted 1 month ago
0 years
0 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: travel itinerary creation,iata,international travel bookings,amadeus,transfer coordination,problem solving,detail-oriented,client communication,amadeus gds,problem-solving,international travel management,routing,time management,international fares,customer service,communication,gds systems,travel planning,domestic travel management,routings,travel & tourism,customer-oriented approach,visa processing knowledge,routing knowledge,knowledge of travel trends,domestic and international reservations,customer-oriented,attention to detail,travel management systems,management,domestic travel bookings,adaptability,travel,communication skills,reservations management,client management,travel consultant,excellent communication,gds,travel management,reservations and cancellations handling,visa processing,mis,travel bookings,itinerary planning,customer communication,travel booking,domestic and international travel reservations,problem-solving skills,it Show more Show less
Posted 1 month ago
4.0 - 7.0 years
0 - 0 Lacs
Cochin
On-site
Job Title: Assistant Manager – Travel Operations Location: PORIYATH HOUSE, Vyttila - Kadavanthra Main Road, Jr Janatha Rd, Kochi, Kerala 682019 Company: Allison Travels Department: Travel & Tourism Reports To: Branch/Operations Manager About Us: Allison Travels is a leading travel and tourism firm specializing in visa processing, international and domestic ticketing, student group tours, and customized travel packages. We pride ourselves on offering professional, client-centric services that create seamless travel experiences. Job Summary: We are seeking a dynamic and experienced Assistant Manager with in-depth knowledge of travel operations. The ideal candidate should have hands-on experience in using Amadeus and Galileo , be well-versed in international and domestic ticket issuance, refunds, reissuance, and fare rules , and demonstrate strong leadership and negotiation skills. Key Responsibilities: Manage day-to-day travel operations including FIT & group bookings End-to-end handling of ticket issuance, refunds, reissuance using Amadeus and Galileo Prepare customized international/domestic itineraries and packages Process visa documentation for countries including USA, UK, UAE, and Schengen states Oversee hotel bookings , land arrangements, and transfers Build and maintain strong corporate client relationships and institutional tie-ups Handle BSP/IATA billing and reconciliation Lead school and college group tours from planning to execution Supervise, train, and mentor operational staff Resolve escalations and ensure customer satisfaction Conduct destination briefings for clients and internal teams Track revenue targets and ensure achievement through operational efficiency Negotiate with airlines and vendors for best rates and services Key Skills & Requirements: Minimum 4–7 years of experience in the travel industry Proficiency in Amadeus and Galileo GDS systems Sound knowledge of visa procedures – USA, UK, UAE, Schengen Strong negotiation skills with airlines and service providers Familiarity with IATA/BSP billing systems Hands-on experience in handling group tours for educational institutions Strong communication and interpersonal skills Proven team leadership and problem-solving abilities Ability to work under pressure and meet targets Graduate in Travel & Tourism / Hospitality preferred Employment Type: Full-time Salary: Based on experience and industry standards Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
1.0 - 3.0 years
0 - 0 Lacs
Delhi
On-site
Job Title: GDS Air Ticketing Executive / Travel Consultant (Ticketing) Location: New Delhi . Subhash Nagar Department: Travel Operations / Ticketing Job Type: Full-Time Job Summary: We are seeking a detail-oriented and experienced GDS Air Ticketing Executive to manage domestic and international flight bookings and ticket issuance using global distribution systems (GDS) such as Amadeus or Galileo. The ideal candidate will possess deep knowledge of fare construction, reissuance, refunds, and travel policies, and ensure accurate and timely ticketing services to clients. Key Responsibilities: Issue and reissue airline tickets (domestic & international) using GDS (Amadeus, Galileo). Check fares, rules, and conditions to ensure accurate ticket pricing and routing. Manage and process PNRs, cancellations, refunds, exchanges, and revalidations. Coordinate with airlines for schedule changes, waivers, and fare adjustments. Ensure compliance with airline and IATA regulations. Maintain up-to-date knowledge of airline policies, promotions, and GDS updates. Assist in managing queues and resolving ticketing errors or discrepancies. Provide support to clients and travel consultants on ticketing queries. Prepare regular reports on ticket issuance and transactions. Requirements: Proven experience in air ticketing using at least one major GDS (Amadeus, Galileo). Minimum 1–3 years of relevant experience in a travel agency or corporate travel desk. Knowledge of airline fare rules, BSP, ARC, and IATA standards. Strong understanding of international and domestic air routing and fare construction. Excellent attention to detail and problem-solving skills. Good communication and customer service skills. Ability to work under pressure and meet tight deadlines. Preferred Qualifications: Certification in GDS systems or IATA travel and tourism diploma. Multilingual abilities (a plus, not mandatory). Experience in handling group bookings and corporate travel clients. Thanks and Regards Mehvish Khan HR Dept. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
1.0 - 3.0 years
8 - 8 Lacs
Gurgaon
On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United. Job overview and responsibilities A self-driven, organized, and detail-oriented individual who is able to manage multiple administrative / process work streams in a timely manner. Candidate is expected to demonstrate the willingness to dig deep into details, prioritize workload, and execute. Developing and maintaining strong relationships with stakeholders around the world as well as ensuring familiarity with the primary objectives of United’s Sales organization is critical. This role will require diligence, thoroughness, and a desire to improve and grow management. Ensure on time delivery of reports, successful completion of processes and projects Improve processes for efficiency and quality through standardization and automation Reporting support to sales team to help them get answers to business problems and decision making Provide ad-hoc solutions to address unique issues that will meet the needs of United and our customers Develops and maintains appropriate report and dashboard information relative to the programs, products and sales channel and is responsible for delivering the information to multiple stakeholders inside and outside Sales e.g. Sales, Audit, Finance, legal, revenue management etc Own a range of sales systems related tasks critical to the accuracy of CRM records (e.g. sales manager portfolio assignments, IATA channel assignments and customer memberships) Create and maintain documentation as required for the process, ensure compliance of respective business processes through robust controls, update of required sales systems and communication to all relevant parties as per the underlying business processes This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree 1-3 years of related experience in reporting, analytics and automation Report development through excel and visualization tools Power BI, Automation through VBA and SQL query for data retrieval and transformation Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Python
Posted 1 month ago
0 years
0 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Travel Consultant for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: travel,problem solving,international travel bookings,client communication,travel management systems,amadeus gds,adaptability,mis,transfer coordination,routing,domestic and international travel reservations,customer service,visa processing,excellent communication,reservations and cancellations handling,travel itinerary creation,problem-solving,domestic travel management,management,amadeus,international fares,domestic travel bookings,international travel management,itinerary planning,routings,gds systems,travel bookings,knowledge of travel trends,customer communication,communication,attention to detail,gds,international fares knowledge,travel booking,client management,customer-oriented approach,it,routing knowledge,communication skills,travel planning,reservations management,travel & tourism,visa processing knowledge,time management,problem-solving skills,customer-oriented,domestic and international reservations Show more Show less
Posted 1 month ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
About Us: All 4 Season is a leading player in the travel industry based in Ahmedabad and Mumbai, dedicated to providing exceptional travel experiences to our clients. We have a dynamic team and a global presence that has made us a trusted choice for travelers around the world. Position Title: International Ticketing Executive Location: Ahmedabad, India Position Summary: We are looking for a detail-oriented and experienced International Ticketing Executive to join our team in Ahmedabad. In this role, you will be responsible for handling all aspects of international flight bookings, including reservations, ticket issuance, fare construction, reissuance, refunds, and customer support. You will play a key role in delivering accurate, timely, and professional ticketing services to ensure a smooth travel experience for our clients. Key Responsibilities: 1. Flight Reservations & Ticket Issuance: Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction. 2. Reissuance, Exchanges & Refunds: Process ticket modifications, cancellations, reissues, and refunds in accordance with airline policies and fare rules. 3. Fare Construction & Optimization: Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients. 4. Customer Support: Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes. 5. Ensure Compliance: Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information. 6. PNR Management: Manage Passenger Name Records (PNRs) efficiently, ensuring they are ticketed, updated, and queued as needed for follow-up actions. 7. Coordination with Airlines & Vendors: Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication. 8. Accuracy & Documentation: Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference. 9. Reporting & Reconciliation: Coordinate with the accounts team for invoice generation, fare reconciliation, and payment processing. 10. Handle Group Bookings (if required): Support group fare negotiations and manage group PNRs for international travel. Qualifications: Minimum 2–4 years of hands-on experience in international air ticketing . Strong knowledge of GDS systems (Amadeus, Sabre, Galileo, etc.). Familiarity with IATA and airline fare rules, refund policies, and international routing. Excellent attention to detail and problem-solving skills. Ability to work efficiently in a fast-paced, deadline-driven environment. Good written and verbal communication in English; additional language skills are a plus. What We Offer: Competitive Salary : As per Market Trends. No Bar for suitable candidate. Growth Opportunities : Access to continuous learning and professional development programs. Inclusive Culture : A diverse and inclusive work environment that values innovation and teamwork. 📩 Send your CV to hr@all4season.com Show more Show less
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Gurugram
Work from Office
Req- UK Travel sales agents (PPC / META ) Salary - 70k Exp - 2 years Location - Gurgaon 5 days working /night shifts immedaite joiner send me your cv on whatsapp - 8512850830
Posted 1 month ago
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