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2.0 - 3.0 years

0 Lacs

Gurugram, Haryana, India

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Job Title: Senior Executive – Ticketing (International & Domestic) About the Role: Looking for a proactive and experienced Senior Ticketing Executive to manage end-to-end flight bookings for both international and domestic travel. The ideal candidate will have strong expertise in GDS systems, excellent fare knowledge, and the ability to handle high-volume requests efficiently. Key Responsibilities: Handle flight bookings (international & domestic) using GDS platforms (Amadeus, Galileo, Sabre, etc.) Issue, reissue, and cancel airline tickets with accuracy Provide fare quotes, route options, and travel recommendations to the sales/operations team Manage group bookings, low-cost carrier bookings, and special requests Ensure timely issuance of tickets and maintain PNR records Stay updated with airline policies, fare rules, visa regulations, and travel restrictions Coordinate with airlines and consolidators for best fares and urgent assistance Handle refunds, date changes, and penalty calculations Maintain reports for ticket issuance, cancellations, and refunds Work closely with the sales and MICE teams for ticketing support and group departures Requirements: Minimum 2-3 years of hands-on experience in ticketing Proficiency in at least one GDS (Amadeus/Sabre/Galileo) is a must Strong knowledge of fare rules, IATA regulations, and airline policies Excellent communication and customer service skills Ability to handle pressure and meet deadlines Detail-oriented with good problem-solving skills Knowledge of visa processes and travel documentation is an added advantage Show more Show less

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0 years

0 Lacs

Gurugram, Haryana, India

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SUMMARY: The IT System Administrator and Security Compliance Coordinator position incorporates system support and administration of the CargoWise One (C1) Application and Security Group Compliance functions within the C1 system. This position supports the Information Technology Department as well as Global Process Compliance, Human Resources, Accounting, Finance, Operations, and other departments. ESSENTIAL FUNCTIONS: Create and maintain security groups, monitoring/auditing activity as necessary, and manage membership assignment Train regional and local administrators on System Administration and other related topics Document system settings and changes as required, and monitor user training when applicable Maintain listing of approved global positions and related job descriptions User administration: Setup and Maintenance - Keep employee records up to date by processing employee status changes within C1 in a timely manner, including deactivation of terminated employees, creating new employee profiles, and revising rights as required Audit staff profiles and security groups and advise stakeholders of any changes Maintain HR information systems within C1 and compile reports as needed Set up Client and Agent Organizations: Configure Branch, Company and Agent setup and revision including change of address and branch mapping When managers are unavailable, ensures Organizations are entered as temporary Orgs Collaborate with local IT resources to assist in warehouse setup (location and package types), import products for warehouse and brokerage from legacy systems Import IATA rates and train local IT resources on how to import IATA rates Provide Vessel upload and data in conjunction with Master Data Management and integration Team members Provide Global HR with Go-Live implementation support related to staff records and system setup when onboarding countries Coordinate workflow and procedures between Global HR, Compliance and the IT department Update charge codes after approval is received and make Tax ID changes as needed including overriding settings and editing/distributing messages as needed C1 Incident Management: Review, troubleshoot and resolve C1 incidents, or escalate as appropriate. Assign a criticality to incidents and monitor open tickets Maintain update communication and confirm resolution with end users or CargoWise. Close incident after resolution is confirmed Compile feature requests based on incident information and submit change requests within C1 according to standard process Printers: Assist local IT resources in printer setup within the C1 application Manage printer assignment according to login groups Monitor customer service tasks queue for administration requests Provide support to end users whenever possible, or escalate to CargoWise Communicate changes to system end users when necessary Manage Process Controller Service for tasks and stop or restart as needed Provide Champion user and INTTRA setup for subsidiaries Assign Bank Accounts to General Ledger and confirm with International Finance Department, add Bank Accounts to Production environment Accounting Authority: Confirm authority setup as based on matrix. Work with the VP of Accounting Compliance for specific changes or issues. REQUIRED SKILLS: A solid understanding of the Freight Forwarding Industry, C1 Application and the Company's organizational structure and processes Exceptional written and verbal communication skills, and the ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Flexible and adaptable; Ability to work in ambiguous situations Organized with a natural inclination for planning strategy and tactics Problems solving approach, root cause identification skills, and critical thinking skills Strong working knowledge of Microsoft Office Suite and CargoWise One PREFERRED EXPERIENCE AND QUALIFICATIONS: Bachelors degree in a related field Freight Forwarding experience (advantageous) Experience as a system / software trainer (advantageous) ENVIRONMENT: 100% performed in climate-controlled internal office environment working under normal office conditions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 13kgs. Show more Show less

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0.0 - 31.0 years

0 - 0 Lacs

Pitampura, New Delhi

Remote

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URGENT REQUIREMENT Company :- BOOK MY BHARAT Profile : Travel Sales Executive/Travel Consultant/ Travel Packages Sales Website : https://bookmybharat.com/ Job Role: Sales As a B2C Travel Agent, you will be responsible for assisting and advising customers in planning and booking their dream vacations. Your primary focus will be on providing exceptional customer service, Making itineraries for their customized travel, understanding the unique needs of each traveler, and creating memorable travel experiences. Job Description: We are seeking a knowledgeable and experienced Travel Consultant at Book My Bharat who can advise, plan and manage our client’s travel itineraries. - As a travel consultant, you must communicate efficiently to understand each client’s needs, time and budget constraints — and arrange customised travel options accordingly. You would research and recommend flights, hotels, sightseeing options (domestic/international) and other travel-related services to the clients. - Your ability to monitor and handle any concerns or issues relating to the client’s travel within a short interval will be critical for this position. - If you are enthusiastic about travelling and have excellent communication skills, you’re perfect for this role. We welcome applicants who have the skills to provide excellent customer service and love to plan fantastic travel experiences. We are committed towards diversity and inclusiveness and encourage candidates from all backgrounds to apply. Objectives of this role - Managing, planning and assisting with clients’ travel preferences and creating a tailored itinerary based on their budgets. - Organising end-to-end services like booking tickets, accommodation, medical needs, travel, and transportation. - Documenting and maintaining records of clients’ payments, invoices, and other travel-related bookings in a timely and accurate manner. - Staying updated by attending seminars or conferences about the latest travel-related trends, regulations and safety measures to provide informed recommendations. Your tasks - Research all information regarding weather conditions, local customs, language, currency, and events to make the journey enjoyable. - Provide exceptional client service with planning and booking business/leisure trips. - Maintain relationships with clients, vendors, travel partners, and other stakeholders. - Communicate with clients via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip. Educate the clients regarding the cancellation policy, refunds or any penalties. Research and negotiate with travel vendors for the best possible rates and packages. - Prepare marketing and promotional methods to sell tour itinerary packages. Stay informed about travel trends, regulations and industry-related news to offer the best possible service. Required skills and qualifications - 12th Pass and Above Can also Apply; A graduate degree in Hospitality, Travel and Tourism or a related field. - Prior experience as a travel consultant, travel agent, or similar role with an exceptional customer service record. - Meticulous planner with attention to detail with bookings, payments or other travel-related requirements. - Excellent communication and managing skills to build and maintain client relationships. - Proficiency in research and writing (local and international travel arrangements). - Ability to work under tight deadlines and manage multiple client bookings. - Proficiency in English, Hindi and any other language (local and/or international). - Expertise in specific types of travel, such as adventurous, luxury, or corporate travel. Preferred skills and qualifications - Experience with travel booking software like Sabre, Amadeus, or Travelport etc. - Relevant certifications like IATA/UFTAA (International Air Transport Association/United Federation of Travel Agents’ Associations), TAAI (Travel Agents Association of India), or IITC (The International Institute of Travel). - Knowledge of additional languages will be a plus point: Dutch, German, Italian, Chinese, and/or Japanese (for international travels); Kannada, Telugu, Bengali, Gujarati, and/or Punjabi (for domestic trips). Passion for travel and customer service. Qualifications: -Must have experience in Tour and Travel Industry. -6 months to 3 years of experience in B2C Sales. -location: Netaji Subhash Place, Delhi. -Salary: 15K TO 25K -Contact: Simran, HR Manager, -Contact Number : +91 8506826053 - Mail ID : Humanresource@Bookmybharat.com

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40.0 years

0 Lacs

Goa, India

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For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Duties & Responsibilities General Administration Management: Office Services activities, including mail room, files, reception, catering and clerical support Coordinate all facility management functions To support in preparing annual office budget and manage office services related to budget and expenditures. Conducting periodic cost analyses and recommend appropriate actions to ensure cost-effective delivery of services Check payment invoices & ensure receipt of materials, correct price and necessary purchase authority and get them approved from Admin head. Statutory compliances and necessary registration of local Government agencies- Maintain an up-to-date knowledge of statutory requirements, including financial, health & safety, employment, etc. Responsible to manage a team of Admin Coordinators, 3rd party contract employees & Office Supervisors Facility Management Maintain office security and safety, initiate appropriate actions to ensure security Maintain and update inventories of all office equipment Managing regular maintenance of facilities & equipment’s (AMC contracts) Responsible to manage a team of Maintenance technicians and 3rd party facility service provider by defining goals, priorities; organize staff planning, staff training to ensure service levels. Travel Management Manage the requirements for all Travel / Transport (Train, Hotel & Car) related issues for business and management Managing Hotel and service apartment arrangement Coordinating to Consulates in cases of urgency Corporate tie-ups with hotels, cab companies etc. Other Responsibilities Provide administrative support, workstations, file space and equipment for all employees assigned to the office. Vendor Management Strong multitasking and organizational skills Ability to proactively solve problems in order to avoid crises Highly developed relationship management, presentation and communication skills with the ability to express ideas in a clear and concise manner to employees at all levels. Effective in time management, proactive and highly motivated Establish and maintain good working rapport with employees and leadership and collect regular feedback to help the office operations run more smoothly Plan and coordinate office events and other social functions Knowledge, Experience & Skills Strong oral, written and analytical skills, ability to communicate and present at senior levels Strong interpersonal skills; Ability to identify problems and provide solutions Work well under pressure Well versed with Microsoft office What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

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10.0 - 12.0 years

40 - 45 Lacs

Bengaluru

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Title : S&C Global Network - AI - CFO & EV - FinOps Analytics ¢‚€ Associate Manager Job Title - S&C Global Network - AI - CFO & EV - FinOps Analytics Associate Manager Management Level: 8-Associate Manager Location: Bengaluru, BDC7C Must-have skills: Financial Modeling Good to have skills: Experience in financial modeling, valuation techniques, and deal structuring. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Whats In It for You Accenture CFO & EV team under Data & AI team has comprehensive suite of capabilities in Risk, Fraud, Financial crime, and Finance. Within risk realm, our focus revolves around the model development, model validation, and auditing of models. Additionally, our work extends to ongoing performance evaluation, vigilant monitoring, meticulous governance, and thorough documentation of models. Get to work with top financial clients globally Access resources enabling you to utilize cutting-edge technologies, fostering innovation with the worlds most recognizable companies. Accenture will continually invest in your learning and growth and will support you in expanding your knowledge. Youll be part of a diverse and vibrant team collaborating with talented individuals from various backgrounds and disciplines continually pushing the boundaries of business capabilities, fostering an environment of innovation. What You Would Do in This Role Engagement Execution Lead client engagements encompassing model development, validation, governance, strategy, transformation, and end-to-end delivery of FinOps & CFO agenda solutions for Accentures clients. Advise clients on various FinOps & CFO agenda initiatives, including advisory work for CXOs to achieve diverse business and operational outcomes. Develop and present Proof of Concept for key clients, where applicable. Practice Enablement Mentor, coach, and guide analysts and consultants. Drive innovations and initiatives to enhance the Practice. Develop thought leadership and disseminate information on emerging trends in FinOps & CFO agenda. Support sales team efforts by assisting with RFPs, RFI, designing POVs, and GTM collateral. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Good experience with Data, Analytics, and AI technologies & tools data-native mindset with a deep understanding of Statistics and generating insights and recommendations for business applications. Must have functional expertise in FinOps including knowledge of processes like month-end close, ledger functioning, accounts payable, accounts receivable, internal controls Procure-to-Pay (P2P), Order-to-Cash (O2C), Cash Management. Good to have experience CFO Agenda in Industry Analysis, Market Analysis, M&A Strategy, M&A Due Diligence, M&A Integration, Investment Strategy, Investor Relations, Shareholder Relations, Shareholder Value Maximization, Capital Allocation, Capital Structure Optimization, Cost Optimization, Cost Reduction, Cost Efficiency, Profit Maximization, Revenue Growth Strategies, Competitive Analysis, Economic Analysis, Business Valuation. Must have led teams, driven interactions with senior stakeholders, designed AI-led transformation solutions, overseen program delivery, and value realization. Must be part of prior solutioning and proposal deals. Good to have hands-on experience in building and deployment of AI/ML/Statistical Models -- Statistical Algorithms, Segmentation and Predictive Modeling, ML algorithms, CV / NLP algorithms, Decision Trees, LLM based solutions etc. Good to have experience in multiple industries. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 10-12Years Educational Qualification: Any Degree

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10.0 - 14.0 years

11 - 15 Lacs

Bengaluru

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Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Aviation IT Solutions Good to have skills : Cruise Lines, Business Analysis, Travel platform playersMinimum 7.5 year(s) of experience is required Educational Qualification : a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Summary :As an Aviation expert, you need to design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. You will work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You also need to assist in quality management reviews, ensure all business and design requirements are met. Your responsibility also include to educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- As a Technology Consulting Practitioner/Product Owner/Business Consultant leverage your domain expertise and deliver the promised solution to the envisaged transformation for the client.- Identify the potential domain-led differentiation during sales pursuits.- Conduct research in the Travel Industry to identify trends, leading to business and / or technology imperatives for our clients.- Collaborate with the team to understand application requirements.- Design and develop applications based on business process needs.- Develop new offerings, technology assets, point of views, and rapid prototypes for Travel industry.- Work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product management and Implementation.- Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management.- Experience in conducting requirement workshops and Demos.- Deep understanding of the Airline/Airport Business Process Models.- Excellent written and verbal communication skills with experience of working in cross-functional teams.- Strong inter-personal, lateral thinking and problem-solving skills are a must.- Professional client-interfacing experience is a must.- Ability to lead a team as well as work in a team. Professional & Technical Skills: - Must To Have Skills: Experience as a project lead, test lead or product owner, business analyst.- Strong understanding of software development principles and methodologies.- Amadeus API Integration testing, TIBCO or MULESOFT.- Good To Have Skills: Experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite.- Recommendation:Knowledge of Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation. Additional Information:- The candidate should have a minimum of 10 years AM of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation.- This position is based at our Bangalore office.- A 15 years full-time education is required. Qualification a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School

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10.0 - 14.0 years

11 - 15 Lacs

Bengaluru

Work from Office

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Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Aviation IT Solutions Good to have skills : Cruise Lines, Business Analysis, Travel platform playersMinimum 7.5 year(s) of experience is required Educational Qualification : a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Summary :As an Aviation expert, you need to design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. You will work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You also need to assist in quality management reviews, ensure all business and design requirements are met. Your responsibility also include to educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- As a Technology Consulting Practitioner/Product Owner/Business Consultant leverage your domain expertise and deliver the promised solution to the envisaged transformation for the client.- Identify the potential domain-led differentiation during sales pursuits.- Conduct research in the Travel Industry to identify trends, leading to business and / or technology imperatives for our clients.- Collaborate with the team to understand application requirements.- Design and develop applications based on business process needs.- Develop new offerings, technology assets, point of views, and rapid prototypes for Travel industry.- Work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product management and Implementation.- Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management.- Experience in conducting requirement workshops and Demos.- Deep understanding of the Airline/Airport Business Process Models.- Excellent written and verbal communication skills with experience of working in cross-functional teams.- Strong inter-personal, lateral thinking and problem-solving skills are a must.- Professional client-interfacing experience is a must.- Ability to lead a team as well as work in a team. Professional & Technical Skills: - Must To Have Skills: Experience as a project lead, test lead or product owner, business analyst.- Strong understanding of software development principles and methodologies.- Amadeus API Integration testing, TIBCO or MULESOFT.- Good To Have Skills: Experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite.- Recommendation:Knowledge of Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation. Additional Information:- The candidate should have a minimum of 10 years AM of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation.- This position is based at our Bangalore office.- A 15 years full-time education is required. Qualification a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School

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1.0 - 3.0 years

0 Lacs

Cochin

On-site

We are looking for a detail-oriented and experienced Ticketing Consultant to join our team at GoKite Tours. The ideal candidate should know airline ticket bookings, fare calculations, cancellations, and reissuances with accuracy and efficiency. This role plays a critical part in ensuring clients receive smooth and cost-effective travel solutions. Key Responsibilities: Handle domestic and international air ticket bookings through GDS platforms (Amadeus/Galileo/Sabre). Issue, reissue, cancel, and refund tickets as per airline policies and client requests. Provide clients with fare quotes, travel options, and alternate routes to suit budget and preference. Keep track of airline promotions, special fares, and group booking offers. Coordinate with airlines for schedule changes, special requests, or dispute resolutions. Ensure proper documentation and maintain records of all bookings in internal systems. Work closely with holiday consultants, visa teams, and reservations staff to ensure end-to-end travel support. Update clients on changes in travel policies, flight schedules, and COVID-related regulations. Manage travel insurance issuance and flight-related add-on services when applicable. Requirements 1–3 years of experience in ticketing or travel operations. Proficiency in GDS systems like Amadeus, Galileo, or Sabre is mandatory. Good understanding of fare structures, IATA rules, and airline terms. Excellent attention to detail and problem-solving ability. Strong communication skills in English (regional language knowledge is a plus). PS : Immediate joiner preferred Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Work Location: In person

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1.0 years

0 Lacs

Mumbai Metropolitan Region

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Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description IATA UFTAA Certified Diploma in Travel and TourismExperience in fare audit with minimum 1 year experienceEnsure meeting of production targets Quality and Revenue targets and take responsibilityEnsure process compliance with approved procedure and work manual documentation at the process level received from the CustomerAbility to meet all targets setTake on additional responsibilities as and when the need arisesHigh on Values and IntegrityAbility to work in shiftsAnalytical and problem solving skillsGraduate or Under Graduate Qualifications Graduate or Under Graduate Show more Show less

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0 years

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Guindy, Tamil Nadu, India

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We are hiring Inside Sales Executive for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Inside Sales Executive in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: communication,gds,problem solving,domestic travel bookings,travel,adaptability,travel bookings,problem-solving skills,travel planning,routing,gds systems,detail-oriented,problem-solving,international travel management,domestic travel,reservations management,travel itinerary creation,travel booking,customer-oriented approach,time management,routings,it,excellent communication,itinerary planning,communication skills,travel & tourism,international travel,domestic and international reservations,visa processing,domestic travel management,international travel bookings,management,reservations and cancellations handling,amadeus,customer service,attention to detail,client management,visa processing knowledge,transfer coordination,mis,travel management systems,international fares,routing knowledge,client communication,knowledge of travel trends,amadeus gds,customer communication,inside sales,booking management,domestic and international travel reservations,customer-oriented Show more Show less

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0 years

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Guindy, Tamil Nadu, India

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We are hiring Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: domestic travel bookings,travel planning,travel itinerary creation,travel management,problem-solving,amadeus,adaptability,communication skills,client management,client communication,travel,excellent communication,travel management systems,attention to detail,visa processing,visa processing knowledge,customer-oriented approach,international travel bookings,travel booking,domestic travel management,travel consultant,routing,problem-solving skills,customer-oriented,gds,transfer coordination,international fares,problem solving,travel & tourism,time management,amadeus gds,gds systems,domestic and international reservations,reservations management,domestic and international travel reservations,itinerary planning,customer service,international travel management,customer communication,reservations and cancellations handling,routings,mis,iata,communication,it,management,travel bookings,routing knowledge,knowledge of travel trends Show more Show less

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0 years

0 Lacs

Guindy, Tamil Nadu, India

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We are hiring Travel Consultant for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: domestic travel bookings,travel planning,travel itinerary creation,problem-solving,amadeus,adaptability,communication skills,client management,client communication,travel,excellent communication,travel management systems,attention to detail,visa processing,visa processing knowledge,customer-oriented approach,international travel bookings,travel booking,domestic travel management,routing,problem-solving skills,customer-oriented,gds,transfer coordination,international fares,problem solving,travel & tourism,time management,amadeus gds,gds systems,domestic and international reservations,reservations management,domestic and international travel reservations,itinerary planning,customer service,international travel management,customer communication,reservations and cancellations handling,routings,mis,communication,it,management,travel bookings,routing knowledge,knowledge of travel trends Show more Show less

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0 years

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Gurugram, Haryana, India

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SUMMARY: The IT System Administrator and Security Compliance Coordinator position incorporates system support and administration of the CargoWise One (C1) Application and Security Group Compliance functions within the C1 system. This position supports the Information Technology Department as well as Global Process Compliance, Human Resources, Accounting, Finance, Operations, and other departments. ESSENTIAL FUNCTIONS: Create and maintain security groups, monitoring/auditing activity as necessary, and manage membership assignment Train regional and local administrators on System Administration and other related topics Document system settings and changes as required, and monitor user training when applicable Maintain listing of approved global positions and related job descriptions User administration: Setup and Maintenance - Keep employee records up to date by processing employee status changes within C1 in a timely manner, including deactivation of terminated employees, creating new employee profiles, and revising rights as required Audit staff profiles and security groups and advise stakeholders of any changes Maintain HR information systems within C1 and compile reports as needed Set up Client and Agent Organizations: Configure Branch, Company and Agent setup and revision including change of address and branch mapping When managers are unavailable, ensures Organizations are entered as temporary Orgs Collaborate with local IT resources to assist in warehouse setup (location and package types), import products for warehouse and brokerage from legacy systems Import IATA rates and train local IT resources on how to import IATA rates Provide Vessel upload and data in conjunction with Master Data Management and integration Team members Provide Global HR with Go-Live implementation support related to staff records and system setup when onboarding countries Coordinate workflow and procedures between Global HR, Compliance and the IT department Update charge codes after approval is received and make Tax ID changes as needed including overriding settings and editing/distributing messages as needed C1 Incident Management: Review, troubleshoot and resolve C1 incidents, or escalate as appropriate. Assign a criticality to incidents and monitor open tickets Maintain update communication and confirm resolution with end users or CargoWise. Close incident after resolution is confirmed Compile feature requests based on incident information and submit change requests within C1 according to standard process Printers: Assist local IT resources in printer setup within the C1 application Manage printer assignment according to login groups Monitor customer service tasks queue for administration requests Provide support to end users whenever possible, or escalate to CargoWise Communicate changes to system end users when necessary Manage Process Controller Service for tasks and stop or restart as needed Provide Champion user and INTTRA setup for subsidiaries Assign Bank Accounts to General Ledger and confirm with International Finance Department, add Bank Accounts to Production environment Accounting Authority: Confirm authority setup as based on matrix. Work with the VP of Accounting Compliance for specific changes or issues. REQUIRED SKILLS: A solid understanding of the Freight Forwarding Industry, C1 Application and the Company's organizational structure and processes Exceptional written and verbal communication skills, and the ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Flexible and adaptable; Ability to work in ambiguous situations Organized with a natural inclination for planning strategy and tactics Problems solving approach, root cause identification skills, and critical thinking skills Strong working knowledge of Microsoft Office Suite and CargoWise One PREFERRED EXPERIENCE AND QUALIFICATIONS: Bachelors degree in a related field Freight Forwarding experience (advantageous) Experience as a system / software trainer (advantageous) ENVIRONMENT: 100% performed in climate-controlled internal office environment working under normal office conditions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 13kgs. Show more Show less

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0 years

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Gurugram, Haryana, India

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Company Description Kimia Journey is a leading B2B travel solutions provider, empowering OTAs and traditional travel agents with seamless flight booking and ticketing services. Leveraging advanced GDSs like Sabre and Amadeus, we're dedicated to optimizing travel operations and fostering strong, productive partnerships within the travel industry. Role Description Are you a highly communicative professional who loves building great relationships and has a real passion for the exciting world of travel? Do you enjoy achieving goals and giving excellent support? We're looking for a talented GDS Ticketing & Sales Executive to join our team at Kimia Journey . This role is more than just a job; it's a chance to be at the heart of B2B travel, helping OTAs and traditional agents offer smooth flight solutions. You'll be key to building new partnerships, growing existing ones, and serving as the go-to expert for detailed flight ticketing and GDS support using Sabre and Amadeus . If you have excellent English communication skills and are ready to make a real impact, help us grow, and take charge of your success, we invite you to start your journey with us. This is a full-time on-site role for a GDS Ticketing & Sales Executive – B2B, based in Gurugram. Daily tasks include processing and issuing tickets through GDS platforms, managing client queries, and optimizing sales strategies. The role requires active coordination with travel partners, maintaining accurate records, and ensuring client satisfaction through prompt and effective communication. Responsibilities: Ticketing (GDS Operations): Issue, reissue, cancel, and refund air tickets using Amadeus, Sabre, or Galileo. Handle fare constructions, revalidations, manual pricing, and schedule changes. Ensure accuracy in PNR management, airline fare rules, and IATA/BSP regulations. Manage and resolve ticketing errors, queue handling, and post-ticketing support. Coordinate with airlines for fare audits, ADM/ACM disputes, and complex ticketing cases. Sales & Business Development (B2B): Conduct cold calls and follow-ups with potential B2B partners (OTAs, travel agencies). Present and promote the company’s ticketing services, tools, and support offerings. Onboard new partners by guiding them through the registration and integration process. Maintain strong relationships with existing clients to ensure satisfaction and repeat business. Collect and share client feedback to improve service quality and offerings. Coordination & Support: Work closely with internal teams (tech, finance, customer support) for smooth ticket processing. Provide after-sales support and assist partners with operational or service-related queries. Maintain accurate records of all ticketing actions and sales activities. Qualifications Experience with GDS platforms (Amadeus, Sabre, Travelport) Ticket Sales and Reservations skills Strong Communication and Customer Service skills Fluency in English Proficiency in sales strategies and techniques Ability to work effectively in a fast-paced, team-oriented environment Bachelor's degree in travel and tourism, business administration, or related field is preferred What We Offer A critical role at the core of our B2B travel operations, with direct impact on partner satisfaction and company success. Opportunity to leverage and deepen your GDS expertise in a dynamic setting. A collaborative work environment with opportunities for professional growth and development. Competitive salary and benefits package. Show more Show less

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0 years

0 - 0 Lacs

Gurgaon

On-site

Require an experienced Customer Oriented Telesales candidate who can drive sales via call & mail communications. This is a completely Target Driven profile (Sales KRAs would cover Overall Sale, Overall Active Client Ratio, New Sign Ups primarily) & requires a candidate with go getter attitude who can perform consistantly in a high-pressure environment. Candidate should be Passionate about sales, highly energetic, self-driven and organized to be able to maintain relationships with existing clients (active & dormant) by providing ample support, information & guidance. Candidate shall also be responsible for building new relationships by onboarding fresh clients assigned via leads generated by us. Somebody with good negotiation skills to execute terms of agreement & close sales. Candidate shall be expected to maintain, prepare reports with an accurate record of all day to day activities. Candidate shall liaise with the appropriate departments to resolve customer complaints. Need to have excellent understanding knowledge of Travel Technology Products covering Flights & Hotels primarily. IATA certification will be an added advantage. Basic computer skills MS Excel, Word IATA certification will be an added advantage Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person

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0 years

2 - 7 Lacs

Surat

On-site

EXPRIANCE STAFF ONLY FOR APPLICATION AND KNOWLEGE OF GDS ,AMADEUS, GALELIEO, IATA STAFF ONLY FOR APPLICATION Job Type: Full-time Pay: ₹255,049.92 - ₹772,078.13 per year Schedule: Day shift Work Location: In person

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12.0 - 22.0 years

5 - 7 Lacs

Jalandhar, Ludhiana, Delhi

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1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience

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12.0 - 22.0 years

5 - 7 Lacs

Bhopal, Nagpur, Hyderabad

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1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience Roles and Responsibilities 1. Experience in a reputed Travel Agency or Airline ticketing office. 2. Knowledge of any GDS (Galileo/Amadeus/Sabre) 3. Should be well versed with Airport ground handling procedures, basic travel terminology, and travel geography. 4. Familiarization with Foreign currency exchange procedures 5. Cargo Handling 6. Knowledge of various organizations related to the Travel industry. 7. Relevant travel training experience

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0 years

0 Lacs

Gurugram, Haryana, India

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SUMMARY: The IT System Administrator and Security Compliance Coordinator position incorporates system support and administration of the CargoWise One (C1) Application and Security Group Compliance functions within the C1 system. This position supports the Information Technology Department as well as Global Process Compliance, Human Resources, Accounting, Finance, Operations, and other departments. ESSENTIAL FUNCTIONS: Create and maintain security groups, monitoring/auditing activity as necessary, and manage membership assignment Train regional and local administrators on System Administration and other related topics Document system settings and changes as required, and monitor user training when applicable Maintain listing of approved global positions and related job descriptions User administration: Setup and Maintenance - Keep employee records up to date by processing employee status changes within C1 in a timely manner, including deactivation of terminated employees, creating new employee profiles, and revising rights as required Audit staff profiles and security groups and advise stakeholders of any changes Maintain HR information systems within C1 and compile reports as needed Set up Client and Agent Organizations: Configure Branch, Company and Agent setup and revision including change of address and branch mapping When managers are unavailable, ensures Organizations are entered as temporary Orgs Collaborate with local IT resources to assist in warehouse setup (location and package types), import products for warehouse and brokerage from legacy systems Import IATA rates and train local IT resources on how to import IATA rates Provide Vessel upload and data in conjunction with Master Data Management and integration Team members Provide Global HR with Go-Live implementation support related to staff records and system setup when onboarding countries Coordinate workflow and procedures between Global HR, Compliance and the IT department Update charge codes after approval is received and make Tax ID changes as needed including overriding settings and editing/distributing messages as needed C1 Incident Management: Review, troubleshoot and resolve C1 incidents, or escalate as appropriate. Assign a criticality to incidents and monitor open tickets Maintain update communication and confirm resolution with end users or CargoWise. Close incident after resolution is confirmed Compile feature requests based on incident information and submit change requests within C1 according to standard process Printers: Assist local IT resources in printer setup within the C1 application Manage printer assignment according to login groups Monitor customer service tasks queue for administration requests Provide support to end users whenever possible, or escalate to CargoWise Communicate changes to system end users when necessary Manage Process Controller Service for tasks and stop or restart as needed Provide Champion user and INTTRA setup for subsidiaries Assign Bank Accounts to General Ledger and confirm with International Finance Department, add Bank Accounts to Production environment Accounting Authority: Confirm authority setup as based on matrix. Work with the VP of Accounting Compliance for specific changes or issues. REQUIRED SKILLS: A solid understanding of the Freight Forwarding Industry, C1 Application and the Company's organizational structure and processes Exceptional written and verbal communication skills, and the ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Flexible and adaptable; Ability to work in ambiguous situations Organized with a natural inclination for planning strategy and tactics Problems solving approach, root cause identification skills, and critical thinking skills Strong working knowledge of Microsoft Office Suite and CargoWise One PREFERRED EXPERIENCE AND QUALIFICATIONS: Bachelors degree in a related field Freight Forwarding experience (advantageous) Experience as a system / software trainer (advantageous) ENVIRONMENT: 100% performed in climate-controlled internal office environment working under normal office conditions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 13kgs. Show more Show less

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5.0 years

0 Lacs

Pune, Maharashtra, India

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JD – Analyst / Sr. Analyst (Sales Support) Department CX – Operations – Sales Support Location Pune Reports Toc Team Leader Operations – Sales Support Key Responsibilities 1. Request Management Complete Company training modules (DNA, GTM market, Product learning sessions) Understand and follow Company ordering flows and guidelines Translate customer emails into actionable orders by gathering, validating, and inputting accurate information based on Company requirements Ensure each request aligns with market-specific requirements and contract terms Manage requests end-to-end—including email receipt, order creation, follow-up, and customer validation—within agreed Service Level Targets (SLTs) 2. Security & Legal Compliance Undertaking training related to security and legal obligations linked to sales support activities Execute all requests in accordance with the Company’s security policies and legal frameworks, especially regarding subscriber agreements 3. Support to Commercial Team Assist commercial teams in gathering accurate information by guiding their communication with customers 4. Continuous Improvement Actively contributes to the enhancement and optimization of internal processes and procedures through feedback and experience Qualifications & Experience Education: University degree or equivalent professional experience Experience: 3–5 years in an Online Travel Agency (OTA) or similar work environment with hands-on experience with Amadeus GDS Domain Knowledge: Understanding of Travel Industry Standards (IATA, BSP/ARC, AOG, ICAO) Technical Skills Computing: Proficient in Microsoft Office, Confluence, SharePoint, and Outlook Language: Fluent in English (Versant level: C1); additional languages are a plus Core Competencies Accountability: Takes ownership of tasks and reliably delivers results Business Acumen: Understands the broader Company business context and how their role contributes Technical Excellence: Demonstrates a high level of functional and technical ability Customer Focus: Understands and anticipates customer needs Communication: Communicates clearly and listens actively Building Relationships: Displays a collaborative and team-oriented mindset Leading Self: Demonstrates self-awareness, initiative, and continuous self-development Analytical Thinking: Investigates issues, sources relevant information, and forms sound conclusions Adaptability & Flexibility: Adjusts effectively to changing demands and situations Show more Show less

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5.0 years

0 Lacs

Pune, Maharashtra, India

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Department CX – Operations – Sales Support Location Pune Reports Toc Team Leader Operations – Sales Support Key Responsibilities 1. Request Management Complete Company training modules (DNA, GTM market, Product learning sessions) Understand and follow Company ordering flows and guidelines Translate customer emails into actionable orders by gathering, validating, and inputting accurate information based on Company requirements Ensure each request aligns with market-specific requirements and contract terms Manage requests end-to-end—including email receipt, order creation, follow-up, and customer validation—within agreed Service Level Targets (SLTs) 2. Security & Legal Compliance Undertaking training related to security and legal obligations linked to sales support activities Execute all requests in accordance with the Company’s security policies and legal frameworks, especially regarding subscriber agreements 3. Support to Commercial Team Assist commercial teams in gathering accurate information by guiding their communication with customers 4. Continuous Improvement Actively contributes to the enhancement and optimization of internal processes and procedures through feedback and experience Qualifications & Experience Education: University degree or equivalent professional experience Experience: 3–5 years in an Online Travel Agency (OTA) or similar work environment with hands-on experience with Amadeus GDS Domain Knowledge: Understanding of Travel Industry Standards (IATA, BSP/ARC, AOG, ICAO) Technical Skills Computing: Proficient in Microsoft Office, Confluence, SharePoint, and Outlook Language: Fluent in English (Versant level: C1); additional languages are a plus Core Competencies Accountability: Takes ownership of tasks and reliably deliver results Business Acumen: Understands the broader Company business context and how their role contributes Technical Excellence: Demonstrates a high level of functional and technical ability Customer Focus: Understands and anticipates customer needs Communication: Communicates clearly and listens actively Building Relationships: Displays a collaborative and team-oriented mindset Leading Self: Demonstrates self-awareness, initiative, and continuous self-development Analytical Thinking: Investigates issues, sources relevant information, and forms sound conclusions Adaptability & Flexibility: Adjusts effectively to changing demands and situations Show more Show less

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4.0 years

0 Lacs

Ahmedabad, Gujarat, India

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2 position Executive level Senior executive Position Title: International Ticketing Executive Location: Ahmedabad, India Industry: Travel industry Position Summary: We are looking for a detail-oriented and experienced International Ticketing Executive to join our team in Ahmedabad. In this role, you will be responsible for handling all aspects of international flight bookings, including reservations, ticket issuance, fare construction, reissuance, refunds, and customer support. You will play a key role in delivering accurate, timely, and professional ticketing services to ensure a smooth travel experience for our clients . Key Responsibilities: Flight Reservations & Ticket Issuance: Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction. Reissuance, Exchanges & Refunds: Process ticket modifications, cancellations, reissues, and refunds in accordance with airline policies and fare rules. Fare Construction & Optimization: Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients. Customer Support: Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes. Ensure Compliance: Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information. PNR Management: Manage Passenger Name Records (PNRs) efficiently, ensuring they are ticketed, updated, and queued as needed for follow-up actions. Coordination with Airlines & Vendors: Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication. Accuracy & Documentation: Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference. Reporting & Reconciliation: Coordinate with the accounts team for invoice generation, fare reconciliation, and payment processing. Handle Group Bookings (if required): Support group fare negotiations and manage group PNRs for international travel. Qualifications: Minimum 2–4 years of hands-on experience in international air ticketing. Strong knowledge of GDS systems (Amadeus, Sabre, Galileo, etc.). Familiarity with IATA and airline fare rules, refund policies, and international routing. Excellent attention to detail and problem-solving skills. Ability to work efficiently in a fast-paced, deadline-driven environment. Good written and verbal communication in English; additional language skills are a plus. What We Offer: Competitive Salary : As per Market Trends. No Bar for suitable candidate. Growth Opportunities : Access to continuous learning and professional development programs. Inclusive Culture : A diverse and inclusive work environment that values innovation and teamwork. Show more Show less

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0.0 - 3.0 years

1 - 2 Lacs

Hyderabad

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Hello Candidates, Greetings of the day Hungry Bird IT Consulting Services!! We are currently hiring for Air Ticketing Executive for our client. Location: Hyderabad. Experience: Freshers Job Summary We are seeking a motivated and detail-oriented Air Ticketing Executive to join our growing team. This is an entry-level opportunity ideal for individuals passionate about aviation and eager to build a career in the travel and tourism industry. You'll play a key role in managing airline ticket reservations, ensuring accurate issuance, and delivering exceptional customer service for our travel packages. Job Responsibilities: Process airline bookings accurately and efficiently using GDS platforms (e.g., Amadeus, Sabre, Galileo). Issue and reissue airline tickets, handle cancellations, and process refunds in compliance with airline policies. Provide accurate, up-to-date information to clients regarding flight schedules, fare rules, and travel requirements. Assist customers with booking inquiries and resolve ticketing issues quickly and professionally. Maintain precise records of all ticketing transactions and related documentation. Stay informed on the latest airline fare structures, ticketing procedures, and travel advisories. Assist in handling customer complaints and queries related to air travel and ticketing. Collaborate with the tours and operations team to ensure seamless travel arrangements. Qualifications: High school diploma or equivalent; a degree or diploma in travel and tourism is a plus. IATA certification in air reservation, ticketing & reporting Basic computer literacy and proficiency in Microsoft Office Suite. Excellent communication and customer service skills. Strong attention to detail and accuracy. Ability to work in a fast-paced environment. Willingness to learn and adapt to new technologies and airline policies. Interested candidates can share their CV to priya@hungrybird.in/ 8008832123 or 8885825360 Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER , 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Priyanka priya@hungrybird.in 8008832123

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1.0 - 4.0 years

2 - 5 Lacs

Chennai

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Role & responsibilities We are looking for International Voice process - GDS tool experience. Experience : Min 6months to 3yrs Work location : Chennai Required Skills : 1. Min 6months to 3 yrs of experience any GDS tool like Galileo, Sabre, Amadeus etc. 2. Any graduation. 3. Willing to work in night shifts. Perks and benefits Salary : upto 5.5lpa Interested candidates can apply to kinnera259@gmail.com or 9884001531. Regards, HR Manager

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2.0 - 6.0 years

3 - 7 Lacs

Gurugram

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Manage a team operating at any location Plan, develop and implement a corporate travel policy Track and manage the overall travel policy Manage and supervise all travel arrangements Maintain trustworthy relationships with travel agencies and vendors Coordinate and support in negotiating contracts with travel service providers coordinate in Booking tickets and reconcile expenses Very good knowledge of Visa requirements for various countries, and can guide the travelers Manage credit card operations during employee travel transactions as applicable Ensure policy compliance in the day to day employee travel transactions Suggest improvement and innovation in travel programs Ensure savings thru cost effective routings while finalizing flight itineraries and on hotel bookings Align and support Business 100% while planning employee travels Management reporting through Monthly Dashboard and Data Analysis Oversee and manage all employee travel arrangements (air, lodgings, Visa, Travel Insurance, Taxi etc.) and operations Manage relationships with vendors Negotiate contracts or rates with hotels and Airlines Provide advice on travel documents, insurance, immigration regulations etc. to ensure safe travel of employees Manage Amex credit card programs and charges for hotel and flight bookings Ensure process and policy compliance in all aspects of travel transactions Drive continuous improvement of travel programs. Handle the team in balance manner and get the best out of the team Intensity/Commitment To Task Follows up on commitments self-motivated Responsive and accessible Maintains high accuracy level with timely completion of deliverables Good control on the entire process Align with Company strategies Problem Solving Identifies problems, evaluates several options and recommendations, and supports a solution Ability and willingness to come up with creative solutions for problems Ability to keep the organizational goals in mind while making decisions Judgment Develops accurate perception and understanding of others"™ positions, feelings, needs, values, and opinions Approach conflict and adversity in a professional and productive manner Manage professionally and ethically while dealing with emotional topics, irate individuals and demanding customers Makes well thought out decisions Motivating/Team Building Ability to get things done through team members by developing strong working relationships. Builds credibility and rapport with a variety of management styles and levels across the company. Instills commitment and enthusiasm for high levels of performance. Displays a positive attitude. Acts as a positive role model for others in the group. Persuader/Communications Expresses him/herself in an honest, positive, and up-beat manner. Listens well and is focused when others are speaking. Effectively communicates with appropriate individuals through all phases of a project or task. Proactivity/Planning Properly manages time, establishes priorities and effectively schedules work to meet deadlines. Anticipates obstacles and develops contingency plans. Eager, resourceful and takes initiative People Management/Development Effectively trains new employees. Assesses developmental needs of individuals and uses coaching techniques to affect these opportunities. Provides honest & timely feedback to employees. Motivates and empowers team and peers; encourages initiative, contribution and collaboration.

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