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1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0 years
3 - 6 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: visa processing knowledge,problem-solving,domestic travel management,problem-solving skills,travel consulting,customer communication,amadeus gds,routing,problem solving,amadeus,travel & tourism,domestic and international travel reservations,iata,customer-oriented,gds systems,reservations management,travel itinerary creation,adaptability,itinerary planning,client communication,it,management,travel bookings,routings,knowledge of travel trends,travel management systems,client management,domestic and international reservations,customer-oriented approach,travel planning,attention to detail,excellent communication,communication,visa processing,communication skills,international travel bookings,routing knowledge,transfer coordination,travel consultant,time management,travel,international travel management,detail-oriented,travel booking,reservations and cancellations handling,travel management,international fares,domestic travel bookings,customer service,gds,mis
Posted 1 month ago
0 years
4 - 4 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Senior Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: domestic and international reservations,management,it,routing knowledge,iata,communication,client communication,problem solving,customer-oriented approach,transfer coordination,travel bookings,customer service,attention to detail,customer communication,client management,reservations and cancellations handling,travel consultant,knowledge of travel trends,itinerary planning,travel booking,domestic and international travel reservations,mis,travel management,adaptability,visa processing,communication skills,gds systems,travel consulting,time management,routing,travel,detail-oriented,travel planning,international travel management,visa processing knowledge,domestic travel bookings,gds,reservations management,problem-solving,international fares,international travel bookings,travel & tourism,routings,domestic travel management,excellent communication,travel management systems,travel itinerary creation,amadeus,amadeus gds,customer-oriented,problem-solving skills
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
Mumbai
Work from Office
Checking/Supervising overall performance of the team. Conduct Team meetings and discuss evaluation scores, common fatal and share best Practices. Identify common Areas of Improvement and conduct refresher trainings. Required Candidate profile Excellent knowledge of business understanding of Travel Technology (computer reservations systems, GDS systems and e-travel), Amadeus & Galileo mandatory. Candidates ready to relocate can apply.
Posted 1 month ago
3.0 - 7.0 years
7 - 12 Lacs
Pune
Work from Office
Senior Engineer - Site Reliability Engineering Role Purpose: As a Senior Specialist - Site Reliability Engineering, you will take ownership of senior specialist - site reliability engineering-specific challenges, lead initiatives that drive progress, and deliver measurable results. Collaborating with cross-functional teams, you will help the company achieve its strategic goals. Duties & Responsibilities: - Develop and implement strategies for senior specialist - site reliability engineering that align with company objectives. - Oversee the execution of tasks related to senior specialist - site reliability engineering, ensuring high quality and timeliness. - Collaborate with key stakeholders to identify opportunities for improvement. - Maintain a high standard of excellence in senior specialist - site reliability engineering-related practices. Primary Duties &Responsibilities : - Lead and manage projects within your scope of senior specialist - site reliability engineering. - Monitor progress and report results to leadership and stakeholders. - Serve as the primary point of contact for senior specialist - site reliability engineering-related matters. - Provide mentorship and guidance to team members as needed. Knowledge, Experience & Skills: - Strong expertise in senior specialist - site reliability engineering principles and methodologies. - Proven track record of success in a similar role. - Exceptional leadership, analytical, and communication skills. - Advanced knowledge of relevant tools and technologies. What we offer: - Competitive salary and benefits. - Opportunities for career growth and professional development. - Flexible work arrangements to promote work-life balance. - An inclusive and collaborative work culture.
Posted 1 month ago
3.0 years
0 Lacs
Calicut
On-site
We are seeking a highly skilled and detail-oriented Senior Reservation Consultant to lead and manage complex travel bookings, fare management, and customer service for both domestic and international clients. The ideal candidate should possess in-depth knowledge of GDS systems, strong problem-solving skills, and the ability to deliver seamless and cost-effective travel solutions with precision and efficiency. Key Responsibilities: Manage and oversee domestic and international air ticket reservations using GDS platforms such as Amadeus, Galileo, or Sabre. Handle ticket issuance, reissuance, cancellations, and refunds in compliance with airline policies and client preferences. Offer accurate fare quotations, routing options, and budget-friendly alternatives tailored to client needs. Monitor and leverage airline promotions, group fares, and special deals to maximize client value. Liaise with airline representatives for schedule adjustments, special service requests, and dispute resolutions. Ensure timely and accurate documentation of all transactions within internal reservation systems. Collaborate with internal teams including holiday consultants, visa processing, and reservations, for smooth travel arrangements. Keep clients informed on travel updates, airline schedule changes, and government/COVID-related travel regulations. Support travel insurance processing and arrange flight add-on services when required. Mentor and support junior reservation staff in day-to-day operations and best practices. Requirements: Minimum of 3 years of experience in airline ticketing or travel reservations, preferably in a senior or supervisory role. Proficiency in GDS systems (Amadeus, Galileo, or Sabre) is mandatory. Deep understanding of fare rules, IATA regulations, and airline procedures. Strong attention to detail with excellent problem-solving and decision-making abilities. Exceptional verbal and written communication skills in English; knowledge of regional languages is a plus. Ability to multitask in a fast-paced environment and deliver high-quality service under pressure. Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Work Location: In person
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
Thiruvananthapuram
On-site
We are looking for a detail-oriented and experienced Ticketing Consultant to join our team at GoKite Tours. The ideal candidate will handle airline ticket bookings, fare calculations, cancellations, and reissuances with accuracy and efficiency. This role plays a critical part in ensuring clients receive smooth and cost-effective travel solutions. Key Responsibilities: Handle domestic and international air ticket bookings through GDS platforms (Amadeus/Galileo/Sabre). Issue, reissue, cancel, and refund tickets as per airline policies and client requests. Provide clients with fare quotes, travel options, and alternate routes to suit budget and preference. Keep track of airline promotions, special fares, and group booking offers. Coordinate with airlines for schedule changes, special requests, or dispute resolutions. Ensure proper documentation and maintain records of all bookings in internal systems. Work closely with holiday consultants, visa teams, and reservations staff to ensure end-to-end travel support. Update clients on changes in travel policies, flight schedules, and COVID-related regulations. Manage travel insurance issuance and flight-related add-on services when applicable. Requirements 1–3 years of experience in ticketing or travel operations. Proficiency in GDS systems like Amadeus, Galileo, or Sabre is mandatory. Good understanding of fare structures, IATA rules, and airline terms. Excellent attention to detail and problem-solving ability. Strong communication skills in English (regional language knowledge is a plus). PS : Immediate joiner preferred Job Type: Full-time Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Work Location: In person
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
India
On-site
Job Profile: The candidate will be responsible for checking reservations made into the hotels through the B2B portal The candidate will be responsible for reconfirmations of bookings with hotels across the globe Communicating with hotels for reservations made into the system Need to assist Travel Agents with any query related to booking Need to update the system and to Operations Team for confirmations received through hotels Desired Profile: Should have 0 to 4 years of work experience in Travel Industry / BPO/ Client Support Good knowledge of Computers / Good knowledge of MS office Good English communication skills Ready to work in rotational shifts Candidates with IATA certification will be given preference. Job timing: Rotational shift Job Types: Full-time, Permanent Pay: ₹21,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Schedule: Day shift Rotational shift Education: Bachelor's (Required) Language: English (Required) Location: Satellite, Ahmedabad, Gujarat (Required) Shift availability: Night Shift (Preferred) Work Location: In person Expected Start Date: 02/07/2025
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Faridabad, Delhi / NCR
Work from Office
Hiring for Travel Process Fresher with GDS exp can apply Fresher 20,000 in hand salary upto 32k in hand Rotational for males Day shifts for females 5.5 days working Noida location Call or whatsapp Imaad @ 91036 13849
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world. Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space. We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture. Role Summary: The primary function will be to cost-effectively prepare regulatory-compliant Safety Data Sheet (SDS) documents for international customers who are outsourcing this function to the Managed Regulatory Services. Roles and Responsibilities: Effectively author regulatory compliant SDS/Labels for external customers for US, EU, CA and other countries. Search various reference sources and supplier SDS for required information and apply techniques to reconcile discrepancies in the sources. Perform evaluations according to toxicological, environmental, chemical and physical properties for the determination of hazards of substances and chemical products. Perform quality control and regulatory compliance reviews of SDS/Labels prepared by others team members. Assist in establishing the details of the SDS/Labels content to be delivered contractually. Provide related services such as regulatory training, performing compliance reviews, writing procedures and providing consultation services. Experience & Education Requirements: University degree in Science (Chemistry, Biology, Toxicology, Environment, Health & Safety, Industrial Hygiene) or Chemical Engineering. Masters preferred. knowledge of at least two of the following: REACH, GHS, OSHA, WHMIS, IATA, IMDG, ADR, ADNR, TDG, DOT Work experience from 1 to 5 years, or more. Experience in sciences: Biology/Chemistry applications, Health/Safety/ Environmental regulations and/or toxicology Experience in product stewardship or regulatory affairs Experiences as a user of EH&S related software Sphera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Min 1 year of experience in US or UK travel process, excellent comms. Sell Flight tickets and manage travel sales Location-Gurgaon/Delhi/Noida Salary - Hike on last drawn plus incentives 5 days working Rotational shifts Call FATIMA 9990683423 Required Candidate profile Call FATIMA 9990683423
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
3.0 years
0 Lacs
Kurla, Maharashtra, India
On-site
About Us: The BSM team includes over 20,000 seafarers and 2,000 shore-based staff in over 30 locations and across the oceans. Together we move a fleet of 650 vessels responsibly while protecting our people, our fleet and the environment. As a multinational, family-owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level. As a family-owned business, we value a culture of caring for one another. Our strength is our diversity, with over 80 nationalities in our company. Join BSM today as we continue shaping the future of shipping while enabling international commerce for millions worldwide. Job Objective: Provide quality and cost effective travel services to clients in accordance with Network’s strategy and objectives. Key Accountabilities: Support to the Network BSM Group’s strategic goals Support Manager and Network’s Director in applying Eurasia Travel Network’s short and long term business strategy, vision, policies and objectives. Business Development Promote Eurasia Travel Network’s image and services provided. Operation Management Receive, monitor and process requests for travel bookings. Propose best available and alternative options with details of time limits, restrictions, etc. Follow-up reply from client and effect changes to reservations or cancel bookings as required. Support to the Eurasia Travel Network BSM Group’s strategic goals Issue ticket upon confirmation from client and submit all necessary details to them (ticket, itinerary, any other information which is considered necessary). Monitor unused or partly used tickets and apply for refunds. Coordinate with airlines for seats availability and confirmation of booking. Maintain close contact with client’s personnel and assist on ticket related inquiries (retrieval of booking, ticket, etc.). Coordinate with Manager and Network’s director to increase / maintain internal utilization of Eurasia Travel business units. Identify and report problems to Manager with a proposal for their solution. Requirements Education & Work Experience: IATA / UFTAA diploma (foundation level). At least 3 years of experience in the shipping industry. Job Specific Skills: Ability to perform under pressure and meet deadlines. Show initiative and be a team player. Knowledge of Galileo / Amadeus reservation systems. Fluency in English. PC literacy Benefits Benefits Career development opportunities. Technical and soft skills training Competitive compensation package. Comprehensive health insurance coverage Annual performance bonus. Provident Fund. Flexible work opportunities. Technology-driven company. Be a part of the ever-growing Schulte group family.
Posted 1 month ago
40.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities **Data Collection and Analysis:** Gather and analyze data from internal and external sources to identify trends, issues, and opportunities for improvement. Use statistical tools, spreadsheets, and dashboards to interpret business performance and make data-driven recommendations. **Business Problem Identification:** Work with stakeholders to understand their business challenges, goals, and requirements. Conduct root cause analysis to identify underlying issues affecting performance. **Project Support:** Assist in the planning and execution of business consulting projects, ensuring adherence to timelines and deliverables. Develop detailed project documentation, including workflows, process maps, and improvement plans. **Reporting and Documentation:** Prepare reports, presentations, and visualizations to effectively communicate insights, findings, and recommendations to clients or stakeholders. Document processes, methodologies, and lessons learned to support knowledge-sharing and continuous improvement. **Collaboration with Teams:** Partner with cross-functional teams, including finance, marketing, operations, and technology, to provide input and support for strategic initiatives. Liaise with clients and internal stakeholders to ensure alignment and clarity throughout consulting engagements. **Strategic Recommendations:** Provide insights and recommendations to optimize business processes, reduce costs, and enhance efficiency. Support the development of strategies to address specific client needs and improve organizational outcomes. **Industry and Market Research:** Conduct research on industry trends, market conditions, and best practices to inform consulting strategies and deliverables. Stay updated on emerging technologies and methodologies to provide innovative solutions. Qualifications And Skills **Education:** Bachelor’s degree in business administration, economics, finance, or a related field. **Experience:** 1-2 years of experience in business analysis, consulting, or a related role is preferred. **Technical Skills:** Proficiency in data analysis tools such as Excel, SQL, or Tableau. Familiarity with project management tools and methodologies. **Analytical Skills:** Strong ability to analyze complex data sets, identify trends, and generate actionable insights. **Communication:** Excellent written and verbal communication skills for effective stakeholder engagement and presentation delivery. **Problem-Solving:** Proactive approach to identifying and solving business challenges. **Organizational Skills:** Ability to prioritize tasks and manage multiple projects simultaneously. **Collaboration:** Proven ability to work effectively in team settings and across diverse functions. Key Competencies Attention to detail and accuracy in analysis. Strong interpersonal skills to foster client and team relationships. Strategic thinking and ability to link analysis to actionable outcomes. Adaptability and willingness to learn in a dynamic environment. Initiative and drive to deliver high-quality work under deadlines. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description WSP specialise in airport planning and advisory for aviation infrastructure both in terms of planning new airports and assessing existing airports for their potential for redevelopment, expansion and operational improvement. In Airport Planning the team delivers consultancy services relating to airport master planning, demand forecasting, capacity analysis, terminal and support facility planning, airfield planning and phasing, airside and terminal simulation modelling, advisory services, and environmental and sustainability advice. In Airport Advisory the team provides Business and Regulatory Advice, including regional and national policy studies, regulation and performance reviews, economic analysis, research and benchmarking, due diligence, tender management, privatization, finance and funding, and airport operations Responsibilities Support the technical delivery of Airport planning & advisory work for a wide range of projects. Deliver airport planning & capacity solutions as part of airport master plans and development projects, covering airfield, apron, terminal, landside, ancillary facilities etc; Carry out market assessments; including macroeconomics, competition, airlines, tourism, catchment area, evaluation of demand, etc. Undertake Business / Financial Planning and forecasting tasks where necessary; Prepare reports, bids and tenders. Qualifications A Bachelor degree, or preferably a Masters degree, or other equivalent qualification in a relevant discipline such as air transport management, airport planning, engineering, architecture, or transport planning;3-5 years of relevant airport planning experience A proven track record in an Airport planning role with either a consultancy or airport operator – with strong experience in airport master planning, terminal and/or airside spatial planning; capacity analysis, terminal facilities planning, support facilities planning, and familiar with ICAO and IATA and other standards applicable to aviation; Experience in passenger or aircraft simulation modelling (eg. CAST, ArcPORT, SIMMOD Pro…) is favourable but not required. Strong spatial planning and master planning skills, including the ability to use Auto CAD for the development of airport layout drawings; Strong data analysis and presentational skills Excellent English verbal and written communication skills Possess a strong working knowledge of Microsoft Office applications Detail-oriented and highly organized Ability to work in a fast paced environment with strict deadlines; Ability to prioritize and respond to the needs of multiple projects and managers Competent interpersonal and communication skills when interacting with others, expressing ideas effectively and professionally to a scientific and non-scientific audience. Competent self-leadership with attention to detail, multi-tasking, and prioritization of responsibilities in a dynamic work environment. Ability to work independently with minimal supervision, as well as part of a team to meet business objectives.
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Call/whats app HR 9903044494 We are hiring Travel Consultant in Bulk Min 1 year travel sales experience is mandatory. Good comms must Location-Gurgaon/Delhi/Noida/Dehradun Salary upto 65K + Unlimited Incentives Required Candidate profile Call/whats app HR 9903044494 Call/whats app HR 9903044494
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Req- cruise travel sales (PPC ) Salary - 60k +incentives exp - 6 months location - noida / delhi / gurgaon 5 days working / night shifts immedaite joiner send me your cv on whatsapp - 8512850830
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Minimum 1 Year Exp In PPC/META Sales || US Process Hiring Travel Voice Process || Excellent Communication skills Location-Gurgaon/Delhi/Noida Salary upto 65k + Lucrative incentives Call Or drop your cv 8368904214 Required Candidate profile Call Or drop your cv 8368904214 References Appreciated!!!
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Chandigarh, Dehradun, New Delhi
Work from Office
Share CV Call/Whats app - 9706756724 Hiring Travel Consultants Min 1 years experience in US travel process, excellent communication. Sell Flight tickets and manage travel sales Location-Gurgaon/Delhi/Noida Max salary of 60k plus incentives Required Candidate profile Share CV Call/Whats app - 9706756724
Posted 1 month ago
40.0 years
4 - 9 Lacs
Pune
Remote
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Note: This role will require travel between Mumbai and Pune based on project needs. Estimated travel frequency is approximately 20–30%, primarily for stakeholder meetings, implementation oversight, and cross-site collaboration. Introduction Accelya is a trusted global technology solutions provider powering the air transport industry. With a heritage of innovation and excellence, we support airlines worldwide through our comprehensive portfolio of IT and financial solutions. As we continue to scale our digital and enterprise capabilities, we invite experienced professionals to be part of our transformative journey. We are seeking a dynamic and accomplished Senior Specialist – Project Management to join our Enterprise IT & Security team. This is a critical role at the intersection of strategy, execution, and technology delivery—designed for someone who thrives in complex, fast-paced environments and has a proven track record in managing enterprise-scale initiatives. Duties and Responsibilities Lead the delivery of complex, cross-functional enterprise IT projects from initiation to closure, ensuring business alignment, on-time execution, and quality outcomes. Define clear project goals, scope, and KPIs in partnership with business and technical stakeholders, ensuring alignment with strategic priorities. Develop and maintain detailed project plans, resource allocations, risk registers, and milestone schedules to support structured and predictable delivery. Coordinate cross-functional internal teams, third-party vendors, and implementation partners across geographies to ensure cohesive execution and accountability. Establish and enforce robust project governance practices, including formal reporting, steering committee updates, change control processes, and compliance tracking. Anticipate, assess, and mitigate project risks using structured Risk Management Plans (RMP), while addressing interdependencies, contractual gaps, and solution constraints. Oversee end-to-end implementation activities, including environment readiness, UAT planning, user training, data migration, and go-live support. Manage budgets, resource burn rates, and contractual obligations to ensure efficient use of financial and operational resources. Ensure successful transition to operations, facilitating knowledge transfer and post-deployment support readiness. Champion continuous improvement, capturing lessons learned and actively contributing to the evolution of delivery practices and governance frameworks. Experience & Expertise 10+ years of progressive project management experience in IT or IT-enabled services, with a strong emphasis on enterprise platforms and infrastructure projects. Demonstrated success in leading high-impact programs involving but not limited to Microsoft Dynamics 365, ITSM platforms, or data center/infrastructure modernization. Strong grasp of cybersecurity and regulatory compliance requirements is highly desirable. Skilled in delivery methodologies including Agile, Waterfall, and Hybrid approaches; hands-on experience with project planning tools such as Microsoft Project, Jira, or similar platforms. Technical & Functional Acumen Sound understanding of enterprise IT environments, software rollouts, and integration landscapes, excluding software development life cycles. Capable of navigating technical complexity and translating it into clear actions and business value for stakeholders. Leadership & Communication Adept at managing senior stakeholders and cross-functional teams across organizational levels. Strong influencing, negotiation, and interpersonal skills; able to drive consensus and manage competing priorities. Excellent written and verbal communication abilities with a focus on executive reporting and stakeholder alignment. Credentials Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline. PMP certification is preferred; equivalent certifications or practical delivery experience will also be considered. Experience in global IT services, consulting, or technology product environments is an advantage. What do we offer? At Accelya, we believe our people are our most valuable asset. We offer: A dynamic and inclusive culture where innovation, collaboration, and diversity thrive. Intellectually challenging and high-impact work that directly supports global airline operations and digital transformation. Hybrid working flexibility, with a balanced mix of remote work and in-office collaboration (2 days a week, flexible as per project needs). An open and supportive leadership team invested in your growth and success. Opportunities to work on enterprise-wide transformation projects, spanning infrastructure, platforms, and information security domains. About Accelya Accelya is a global leader in technology and services for the air transport industry, delivering innovation at scale and pace. Our market-leading platforms—spanning passenger, cargo, and industry solutions—empower airlines to seamlessly manage the entire retailing journey, from offer to settlement, both above and below the wing. With a legacy spanning over four decades, Accelya serves more than 250 airline customers across the globe. We operate in nine countries and are supported by a team of over 2,500 professionals, unified by a mission to simplify airline processes and drive meaningful transformation. As a long-standing partner to the industry, including key collaborations with IATA, we help shape the future of air travel through digital innovation, operational excellence, and deep domain expertise. At Accelya, we are committed to putting control back into the hands of airlines—so they can go further, faster. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Posted 1 month ago
6.0 years
4 - 5 Lacs
Bengaluru
On-site
Work Schedule Second Shift (Afternoons) Environmental Conditions Office Job Description Job Title: Dangerous Goods Specialist II Work Schedule: Standard (Mon-Fri, 1:00 PM to 10:00 PM) Environmental Conditions: Office Job Summary: Are you passionate about making a positive impact on the world? Thermo Fisher Scientific Inc. is currently seeking a highly motivated and experienced Product Stewardship Specialist II to join our world-class team. As a global leader in providing scientific solutions, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer. Play a critical role in the safe, efficient handling, storage, and transportation of hazardous materials across global markets. This position is accountable for regulatory compliance, risk assessment, employee training, and continuous improvement of hazardous goods management processes. Bring your validated regulatory knowledge, proactive approach, and partnership skills to support our international operations and rigorously mitigate risks. Key Responsibilities: Regulatory Compliance: Ensure full compliance with all applicable local, national, and international regulations (e.g., DOT, IATA, 49 CFR, IMDG, ADR, TDG, OSHA). Lead and interpret regulatory changes, updating company policies and procedures as needed. Prepare and submit required documentation and reports to regulatory agencies. Guide product managers on opportunities for reclassification of hazardous products. Risk Management: Conduct risk assessments for the transport and storage of dangerous goods. Develop and implement mitigation strategies and safety protocols. Collaborate with distribution centers and logistics teams to ensure safe handling and transportation practices. Training and Development: Craft and deliver training programs on Dangerous Goods regulations to employees handling dangerous goods. Ensure all relevant staff are trained and up to date on regulatory requirements. Maintain accurate training records and certifications. Operational Support: Provide authoritative mentorship on the classification, packaging, labeling, and shipment of goods. Serve as the point of contact for logistics partners and vendors regarding compliance requirements. Support operational teams in resolving Dangerous Goods-related issues. Continuous Improvement: Identify process improvement opportunities to improve the safety and efficiency of materials management. Lead internal audits and inspections to ensure adherence to safety protocols and regulatory standards. Evaluate standard methodologies and implement corrective actions where needed. Incident Management: Investigate incidents involving dangerous goods and develop root-cause analyses and corrective action plans. Maintain detailed records of all incidents, responses, and resolutions to guide future risk mitigation. Required Skills: Strong validated understanding of regulations (DOT, IATA, IMDG, OSHA, ADR, TDG, 49 CFR). Validated experience in risk assessment, hazard classification, and regulatory documentation. Excellent analytical and problem-solving abilities. Effective written and verbal communication to clearly convey regulatory concepts. High attention to detail and dedication to safety. Strong interpersonal and project management skills, with the ability to prioritize multiple tasks simultaneously. Education & Experience: Master of Science degree in Chemistry, other life science, Logistics, or a related field. 6+ years in dangerous goods management, hazardous materials compliance. Valid certifications such as IATA DGR and DOT Hazardous Materials Transportation. OSHA 30-hour General Industry certification. Additional credentials, such as Certified Dangerous Goods Professional (CDGP) or Certified Hazardous Materials Manager (CHMM), are an added advantage. Prior experience in a global or multi-regional compliance role is an asset. Excellent communication and partnership abilities. What Sets This Opportunity Apart: The chance to work for a company that values diversity and inclusion. We believe that a diverse workforce champions innovation and drives success. We are committed to creating an inclusive environment where all backgrounds and experiences are respected and celebrated!
Posted 1 month ago
1.0 - 6.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hello Folks!!! Travel Sales Consultant Sal- 70k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon / Dehradun Call / Whats app HR 9060745209 Email: monamsingh782@gmail.com Required Candidate profile Call / Whats app HR 9060745209 Email: monamsingh782@gmail.com
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
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