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4 - 9 years

4 - 9 Lacs

Bengaluru

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Travel Specialist Min exp 1 yrs in travel (Good knowledge of travel booking systems and online travel platforms) GDS Amadeus tool is mandatory Upto 9.5 lpa Call:9953984389 mansikohliimaginator@gmail.com Immediate Joiner Required Candidate profile Handle booking and reservation requests for flights, hotels, and other travel-related services. Strong problem-solving and decision-making abilities.

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3 - 7 years

12 - 16 Lacs

Gurugram

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Job Summary: We are seeking an experienced and certified IATA Tourism Trainer with a background in teaching and curriculum delivery to conduct professional training programs in line with IATA standards. The trainer will deliver high-quality instruction to students and working professionals aspiring to build careers in the travel and tourism industry. Key Responsibilities: Deliver IATA-certified tourism and travel programs such as: IATA Foundation in Travel and Tourism IATA Travel and Tourism Consultant course Other related IATA programs Conduct engaging and interactive training sessions both online and in-person. Prepare and adapt lesson plans, materials, and teaching aids in accordance with IATA guidelines. Evaluate and assess student performance and provide constructive feedback. Maintain accurate training records, attendance, and student progress reports. Ensure adherence to training schedules and academic quality standards. Guide students in understanding career paths and industry expectations. Stay updated on IATA regulations, travel industry trends, and tourism developments. Requirements: Certified IATA Trainer with a valid Training License (TTP – IATA’s Train the Trainer Program or equivalent). Proven experience in teaching or training, especially in tourism or travel-related subjects. Bachelor's Degree in Tourism, Hospitality, Aviation, or a related field (Master’s is a plus). Excellent communication, presentation, and classroom management skills. Familiarity with virtual training tools and platforms (Zoom, Teams, LMS, etc.). Ability to motivate and mentor diverse groups of learners. Preferred Attributes: Prior work experience in the travel or airline industry. Knowledge of Amadeus, Sabre, or other GDS systems. Bilingual proficiency is a strong advantage. Passion for education and skills development.

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1 - 6 years

2 - 5 Lacs

Gurugram

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About the Role: As a Pilgrimage Travel Consultant for EasyDarshan by EaseMyTrip , you will play a vital role in helping customers plan spiritually enriching journeys to India's most revered pilgrimage sites. This role demands a deep understanding of Indian religious culture, excellent interpersonal skills, and a passion for creating seamless travel experiences. You will be responsible for promoting and customizing pilgrimage packages, addressing customer needs, and ensuring a memorable and hassle-free travel experience for individuals and groups alike. Key Responsibilities Customer Engagement: Actively interact with potential customers through phone, email, or face-to-face to understand their pilgrimage plans, preferences, and spiritual goals. Package Presentation: Clearly explain EasyDarshans curated pilgrimage packages, showcasing key highlights, spiritual significance, and travel benefits. Travel Consultation: Provide comprehensive details about destinations, itineraries, accommodations, transport options, temple darshan arrangements, and rituals involved. Customization & Personalization: Tailor travel packages to suit individual or group needs, including elderly-friendly options, multilingual guides, or special pooja arrangements. Query & Issue Resolution: Address all customer inquiries, resolve concerns efficiently, and ensure a smooth pre-and post-booking experience. Sales Achievement: Meet and exceed monthly sales targets by converting leads into bookings and delivering outstanding consultation service. Relationship Building: Foster long-term relationships with customers to encourage repeat bookings and referrals, especially among family and religious groups. Market & Product Awareness: Stay informed about trending pilgrimage destinations, religious events, and new EasyDarshan offerings. Operational Coordination: Work with internal operations teams to ensure seamless travel arrangements, including transport, accommodation, and local coordination. Marketing & Feedback Loop: Participate in travel fairs, religious exhibitions, and local promotions. Share customer feedback to improve packages and marketing strategy. Preferred Candidate Profile Cultural Knowledge: Strong understanding of Indian religious traditions, rituals, and popular pilgrimage circuits (e.g., Char Dham, Jyotirlingas, Shaktipeeths, Tirupati, Vaishno Devi). Communication Skills: Fluent in Hindi and English. Knowledge of regional languages such as Telugu, Kannada, Marathi, Tamil is highly preferred. Customer-Centric Attitude: Passionate about delivering exceptional service, with empathy toward the spiritual and physical needs of pilgrims. Sales Acumen: Ability to identify customer needs and confidently present travel solutions that match their expectations. Interpersonal Skills: Friendly, approachable, and persuasive in guiding customers through their pilgrimage planning journey. Tech Familiarity: Comfortable using CRM tools, travel booking systems, and basic MS Office applications. Flexibility & Responsibility: Willing to work on rotational shifts or weekends when needed and able to manage multiple inquiries and bookings efficiently. Travel Enthusiasm: Prior experience or personal interest in visiting pilgrimage destinations is an added advantage. Experience: 1 to 6 years in a sales or customer service role in the travel or hospitality sector, preferably related to religious tourism. Educational Qualification: Graduate in any discipline, preferably in Travel, Hospitality, Tourism, or Religious Studies.

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0 years

0 Lacs

Bengaluru, Karnataka

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At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice. Sample Logistics Expert POSITION PURPOSE: The main purpose of this role is to manage the distribution of R&D CP samples for various purposes, including field trials. Additionally, it involves overseeing logistics and operational aspects, driving transformational changes, and managing cross-functional teams to support R&D both in ASIA and globally. KEY TASKS AND RESPONSIBILITIES: Develops and implements efficient global and regional sample logistics processes and operational workflows to enhance and support sample distribution in the Region ASIA. Ensures compliance of sample logistics processes and material data with national and international laws, as well as Bayer standards. Responsible for substance classification in Sample Logistics in regular consultation with regional and global peers. Supports global transformation initiatives to drive regional organizational change in line with strategic targets, while promoting a culture of continuous improvement in the Region ASIA. Continuously analyses the regional ASIA sample inventory to ensure only the highest quality samples are provided for use in research programs. Participating in data management, analysis, and reporting activities, including maintaining appropriate records, system applications (SAP, Velocity, SAIFTY), and process integration in ASIA. Testing and training coordination, execute testing and training initiatives for the implementation of new functionalities and processes within ASIA and Global R&D. WHO YOU ARE: B.Sc. in biology or chemistry plus 5/+years relevant experience; or a Diploma in related science-based field with 5/+years relevant experience. Extensive experience in logistics, including handling, packaging, inventory management, and shipping of biological or chemical materials, is essential. Advanced knowledge of product chemistry and expertise in dangerous goods regulations and related classification of chemical materials including GHS. Hazardous Materials Information: Transportation of Dangerous Goods (e. g. IATA, 49CFR, ADR, ANTT), training and certification. Experience with inventory control processes using software management applications (e.g., SAP). Strong understanding of digital tools, operational efficiencies, and implementation of new innovations. Ability to master ongoing changes covering complex technical details and problem solving. Proactive in staying current with regional regulations and company policies. Ability to communicate complex ideas clearly, precisely, and actionably to diverse teams at all organizational levels. Fluent in English, both written and spoken. Ever feel burnt out by bureaucracy? Us too. That’s why we’re changing the way we work— for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https://www.bayer.com/en/strategy/strategy Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext. Please don’t rely upon any unsolicited email from email addresses not ending with domain name “bayer.com” or job advertisements referring you to an email address that does not end with “bayer.com”. YOUR APPLICATION Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination. Location: India : Karnataka : Bangalore Division: Crop Science Reference Code: 845602 Contact Us + 022-25311234

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2 - 5 years

2 - 3 Lacs

Kolkata

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Role & responsibilities The job responsibility will be taking inbound calls, converting the leads into sales, and providing outstanding customer service to international air travellers. fluent communication skills English/Hindi/Punjabi any reginal language, Active Listener, rapport Build with customer. GDS Knowledge. Travel Sales experience is mandatory. Self Motivate to do work. Preferred candidate profile Travel Sales experience with GDS Knowledge. Fluent English. Self Motivate Perks and benefits Salary Plus Incentive . Fresher With Travel Qualification can also Apply. Australian Process Day shift Morning shift Rotational shift

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6 - 11 years

5 - 15 Lacs

Gurugram

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About the Role: As a Senior Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 6 to 11 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.

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2 - 5 years

3 - 8 Lacs

Gurugram

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About the Role: As a Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 2 to 5 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.

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3 - 8 years

5 - 15 Lacs

Gurugram

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About the Role As an EMTRoyale Consultant, you will be an integral member of the team responsible for designing luxurious, bespoke travel experiences for high net worth individuals (HNIs). This role demands a thorough knowledge of upscale travel destinations, a keen understanding of the unique needs of affluent travelers, and a commitment to providing exceptional travel advice and service. The EMTRoyale Consultant embodies our values of Creativity, Curiosity, Customer Focus, and Continuous Improvement, driving innovative solutions that meet the elevated expectations of our discerning clients. Role & responsibilities: Tailored Travel Planning : Design customized travel itineraries based on individual client profiles, preferences, and luxury standards. Destination Expertise : Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide. Client Relationship Management : Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business. Travel Research and Recommendations : Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings. Responsive Communication : Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates. Problem Solving and Adaptability : Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client. Sales and Negotiation : Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the client's needs and expectations. Marketing Insight : Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences. Feedback and Improvement : Gather client feedback to refine and enhance the travel offerings and service delivery continuously. Professional Development : Stay informed about the global travel industry's trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth. Preferred candidate profile: Experience : Minimum of 5-10 years in client-facing roles, preferably in the luxury travel sector. Educational Qualification : Bachelors degree in travel, tourism, business, or a related field. Luxury Travel Knowledge : Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals. Communication Skills : Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders. Interpersonal Skills : Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members. Analytical Abilities : Proficient in assessing client needs, market trends, and designing appropriate travel solutions. Technological Proficiency : Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software. Sales Expertise : Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market. Cultural Sensitivity : Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers. Personal Traits : Creative, curious, customer-focused, and continuously striving for improvement.

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3 - 8 years

5 - 15 Lacs

Gurugram

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About the Role: As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through EaseMyTrip various international platforms and other meta-search engine Role & responsibilities: Multi-Regional Customer Support : Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls, emails, and chats. Customized Travel and Accommodation Planning : Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication : Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution : Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management : Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability : Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge : Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of each regional EaseMyTrip website. Feedback Collection and Analysis : Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Sales and Promotion : Employ effective sales techniques to promote and upsell products and services, enhancing revenue generation. Team Collaboration : Work closely with global and local teams to ensure consistency in service and share best practices for customer engagement. Preferred candidate profile: Experience : At least 3-5 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification : Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills : Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills : Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills : Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency : Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity : Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility : Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail : High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus : A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

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5 - 9 years

8 - 12 Lacs

Bengaluru

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Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction • People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: • Hiring: Hiring candidates as per client and process requirement on all communication parameters • Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. • Detailed daily New Hire training review • Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately • Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly • Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. • Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients • Coordination: Conduct interventions during process training and nesting • TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Qualifications Knowledge/ Qualification: Under Graduate/ Graduate Special Role Requirement: • Excellent written and verbal communications. Bilingual in English and German • Should be willing to work in 24*7 environment, (5 days) • Should be willing to work in non-weekend offs • Proficiency in MS office • Travel ready Work Experience: • Travel Experience: +3 Years • Training Experience: Should have sound understanding of the training function and should have spent +2years in training department • Corporate travel experience Certification/ Domain Certification (If Applicable): GDS Certifications will be an added advantage.

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4 - 9 years

4 - 8 Lacs

Bengaluru

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Travel Specialist Skill-Travel Exp,Visas,Travel Info,Galileo,GDS,Amadeus,Flight Booking,Hotel Booking,Voice Process,Reservation Exp-4-8Yrs In Travel Voice PKG Upto-9.5 LPA Loc-Bangalore NP- Imm-30 Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-Travel Exp, Travel Booking, Visas, Travel Information, Galileo, GDS, Flight Booking, Hotel Booking, Travel Related Service, International Voice ,Hotel Booking, Voice Process,Reservation

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3 - 8 years

4 - 9 Lacs

Bengaluru

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Min exp 1 year in travel inquiries and provide personalized recommendations GDS tool is mandatory Package upto 9.5 lpa Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Required Candidate profile Assist customers with their travel inquiries and provide personalized recommendations. Handle booking and reservation requests for flights, hotels, and other travel-related services.

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1 - 6 years

2 - 3 Lacs

Noida

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We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

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2 - 7 years

2 - 7 Lacs

Noida, New Delhi, Gurugram

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Call/Whats app CV 8368904214 Experienced Travel Sales Consultant PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida Salary upto 70K + Lucrative Incentives immediate joiner Required Candidate profile Call/whats app cv 8368904214 Referrals Appreciated !!!! Referrals Appreciated !!!! Referrals Appreciated !!!!

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1 - 6 years

3 - 7 Lacs

Bengaluru

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Role & responsibilities Appropriately guide and consistently provide consultation to the client Search and confirm travel reservations for the client Provide the client with the required industry information, such as low fares, exchange costs and penalties Use the appropriate BCD Travel tools and systems to complete requests Perform follow-up as needed and within the time frame promised to the client Maintain up-to-date knowledge and application of travel supplier rules Preferred candidate profile Experience in a customer service-oriented position Excellent problem solving and/or critical thinking skills Ability to handle multiple priorities simultaneously Effective communication skills also in English Skills on travel industry systems GDS Sabre, Amadeus

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- 5 years

4 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914 HR SONU CHAURASIYA

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- 5 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914

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2 - 4 years

4 - 7 Lacs

Bengaluru

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GoTyolo.com is hiring a Senior Travel Consultant to design domestic & international tours, coordinate with DMCs, and deliver exceptional travel experiences. Passion for travel and 2+ years of experience in Travel and Tourism industry. Travel allowance Sales incentives Performance bonus

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2 - 7 years

3 - 6 Lacs

Noida, New Delhi, Gurugram

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Call/Whats app CV Mamta 9903044494 Travel Sales Consultant PPC Calls Min 1 year TRAVEL sales Experience with excellent communication skills Loc-Gurgaon/Delhi/Noida Salary upto 60K + Incentives Telephonic Interview thn F2F Required Candidate profile Call/Whats app CV Mamta 9903044494

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1 - 3 years

1 - 4 Lacs

Chennai

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Role & responsibilities Need to apply and get the required visa within the TAT Need to do the sign on and Sign off formalities before the vessel sail out from the Particular port Need to maintain all the reports up to date properly Need to update daily works to the department manager which we done for the Entire day Need to send all the reports by daily basis (Visa Tracker, Business visa Master, Ticket Tracker, Cab Tracker) Without the Cost Center (Vessel name) we are not suppose to do any Visas and Travel arrangements except my Travel Manager approval Preferred Candidate Profile Any Graduation with Travel & Ticketing Industry Background. Ready to work in Rotational Night Shift(Work from home is Available for Night Shifts) How to Apply Interested Candidate can share their CV to karthick.balu@synergyship.com

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5 - 10 years

4 - 5 Lacs

Hyderabad

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relationships Salary: 4-7 lakhs per annum Designation: Senior Travel Consultant/ Manager Work Location: Hyderabad We are looking for you if you are: Willing to work the night shift. Expert with Flight and Hotel Reservations using Amadeus. Minimum of 6 years experience in the travel industry. Should have handled international and SOTO queries for at least 5 years. Handled corporate travel for at least 3 years. Proficient in written and oral English. Able to work as an individual and as a team. Posses Hotel reservations knowledge. Proficiency in Microsoft Office applications. Demonstrate internet research skills for customer information Hold a degree in tourism-related field IATA preferred. Posses strong problem-solving and/or critical-thinking skills. Optional- Should have led a team Your responsibilities: Search and confirm travel reservations for the customer/ corporate client. Understands and accurately applies client travel policy and requirements to each interaction. Provide travel offers and general travel advice to travelers. Responds to requests accurately and completely. Understands and accurately applies travel supplier rules. Maintains current knowledge of the state of the various travel industries supported. Provides the customer with the required industry information, such as low fares, exchange costs, and penalties. Performs follow-up as needed and within the time frame promised to the customer. Seeks assistance from others for the resolution as appropriate. Appropriately displays empathy and acknowledging statements to diffuse emotion during adversity. Often uses statements to the customer to validate a clear understanding of the customer's needs. Provides feedback to management to avoid future customer issues when solicited. Is mindful of the client service level agreement in all transactions. Provides constructive feedback on daily operational processes and commercial relationship with customer when appropriate. Completes tasks as assigned. Willingly offers assistance to team members within and across teams Maintain and furnish records/reports as and when required.

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5 - 10 years

10 - 14 Lacs

Gurugram

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Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Aviation IT Solutions Good to have skills : Business Requirements Analysis Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and detail-oriented Business Analyst with proven functional knowledge in the airline industry to support and drive several technology transformation projects. The ideal candidate will act as the bridge between business stakeholders and technology teams, ensuring that requirements are accurately gathered, analyzed, and translated into actionable solutions. Roles & Responsibilities: Must have experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing Good to have additional skill experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alt©a Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Collaborate with business stakeholders, IT teams, and third-party vendors to gather, document, and analyze business requirements Translate business requirements into functional specifications and user stories. Walkthrough of tests cases and functionality demo to the business Facilitate workshops, interviews, and stakeholder meetings to capture project goals and pain points Leverage functional knowledge of airline operations (e.g., reservations, ticketing, departure control systems, loyalty programs, etc.) to ensure alignment with industry best practices Design test cases for entire application and build RTM for the requirements as testing proceeds Assist in creating business process models, data flow diagrams, and use cases Perform smoke testing, regression, functional testing Conducting Data driven testing, cross browser testing and parallel test execution Support end-to-end project lifecycle including requirement gathering, gap analysis, solution design, testing, and implementation Work with QA teams to define and validate test cases; support UAT and defect triaging Part of Production checkouts/releases Monitor project progress, track deliverables, and escalate issues/risks as needed Support change management and user training efforts as new systems or processes are introduced Professional & Technical Skills: Minimum 7 years TL of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management Experience in conducting requirement workshops and Demos Deep understanding of the Airline/Airport Business Process Models Experienced in Amadeus API Integration testing, TIBCO or MULESOFT Experience in automation testing of webservices using Postman and SOAPUI Skills: SoapUI REST APIs XML JSON Altea Reservations IATA NDC Alt©a Suite Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Must To Have Skills: Proficiency in Aviation IT Solutions, experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing Good To Have Skills: Business Requirements Analysis, experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alt©a Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Excellent written and verbal communication skills with experience of working in cross-functional teams Strong inter-personal, lateral thinking and problem-solving skills are a must Professional client-interfacing experience is a must Ability to lead a team as well as work in a team Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Additional Information: The candidate should have a minimum of 7 years of experience in Aviation IT Solutions This position is based at our Gurugram office A 15 years full-time education is required Qualification 15 years full time education

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3 - 8 years

2 - 6 Lacs

Mumbai

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Role & responsibilities Travel Desk:Ensure all request are received from Travel Portal and processed immediately. Ensure proactive and positive support from vendor agency. Ensure job completion as per approved Work Instruction and improving work instruction whenever there are any changes to the work process. Maintain a list of Outbound and Inbound travelers and provide them required support. Sharing of updated list with stakeholders. Tracking of airport pick up, hotel booking and overall safety of Expat travelers to India. Sourcing of Accommodation close to office for long stay Expats. Ticket & Hotel Booking:Air, Rail and Road ticket to be booked as required for travel. Keeping list of hotels which are HSSE approved and updating the same at regular intervals. Assistance with Hotel Bookings at various National / International locations. Maintain MIS for all ticket and hotel bookings. Ensuring Travel Insurance is provided to all outbound travellers. Visas:To be point of contact for Visa requirements (agencies available for guidance). To keep updated on fortnightly basis the Visa Requirement folder on Travel Portal. Information to be sourced from Travel Agency. To understand if employee is travelling for Business or Work and provide the correct visa. To keep a track of visas provided and clear invoices on timely basis Other requirements like ISOS / Anvil Safety Coverage, MIS Ensure that all travelers are covered under ISOS / Anvil for their safety. In case auto capture does not function then use of manual mode to be ensured. Keeping an update MIS and holding discussion with reporting manager atleast once a month. Tracking and Issue of Corporate Credit Card for all travelers who require this facility. Activation / Deactivation of Access Cards and checking and clearing payments. Checking, ratifying and processing weekly invoices and ensuring timely payments. Preferred candidate profile Graduate with IATA certification Solution oriented should be able to come with quick solutions for various travel related issues. Soft Spoken with clear conversation skills. Should be well versed in use of computer with knowledge of Word and Excel. Dynamic personality and go getter. Should be self-motivated and physically fit. Fluent in English, Marathi and Hindi This is a six day working week job hence candidate will have to work from office from Monday to Saturday every week.

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2 - 5 years

3 - 6 Lacs

Guindy, Tamil Nadu, India

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We are hiring Travel Consultant for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: problem-solving,visa processing,domestic travel management,knowledge of travel trends,gds systems,domestic and international reservations,management,travel booking,problem solving,it,customer communication,travel bookings,adaptability,amadeus gds,mis,communication skills,travel management systems,customer service,travel itinerary creation,gds,routing knowledge,travel & tourism,amadeus,customer-oriented approach,international travel management,domestic and international travel reservations,transfer coordination,attention to detail,routings,communication,travel planning,client management,international fares,problem-solving skills,reservations management,reservations and cancellations handling,travel

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- 5 years

2 - 5 Lacs

New Delhi, Gurugram

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Inter. Voice Process Grad./ or UG with 1y of Inter.BPO exp can apply Excell. comm. skills Sal : 40k Travel Voice Process Customer service 5 days working Required Candidate profile GDS/AMADEUS EXPERIENCE IS MANDATORY

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Exploring IATA Jobs in India

The job market for IATA professionals in India is growing rapidly as the aviation industry expands and evolves. With a focus on ensuring safe and efficient air travel, IATA professionals play a crucial role in various aspects of the industry, including ticketing, reservations, cargo operations, and more.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These cities have a high demand for IATA professionals due to the presence of major airports, airlines, and travel agencies.

Average Salary Range

The average salary range for IATA professionals in India varies based on experience and job role. Entry-level positions may offer a salary between INR 2-4 lakhs per annum, while experienced professionals can earn between INR 6-12 lakhs per annum.

Career Path

A typical career path in the IATA field may progress from Junior Travel Consultant to Senior Travel Consultant, followed by roles such as Operations Manager or Sales Manager. With experience and additional certifications, individuals can advance to positions like Regional Director or Vice President of Operations.

Related Skills

In addition to IATA certification, IATA professionals may benefit from having skills in customer service, communication, problem-solving, and attention to detail. Knowledge of GDS systems like Amadeus, Sabre, or Galileo can also be advantageous.

Interview Questions

  • What is IATA and what is its significance in the aviation industry? (basic)
  • How do you handle difficult customers in a fast-paced environment? (medium)
  • Can you explain the ticketing process for international flights? (medium)
  • How do you stay updated with the latest industry regulations and changes? (medium)
  • Describe a time when you had to resolve a conflict between team members. (medium)
  • What is the role of a travel consultant in ensuring customer satisfaction? (basic)
  • How do you prioritize tasks when managing multiple bookings simultaneously? (medium)
  • What are the key differences between IATA and non-IATA travel agencies? (medium)
  • How do you handle cancellations and rescheduling of flights for customers? (medium)
  • Can you discuss a challenging situation you faced while dealing with a VIP client? (advanced)
  • How do you ensure accuracy in processing payments and refunds for bookings? (medium)
  • What steps do you take to ensure data security and confidentiality of customer information? (medium)
  • How do you handle a situation where a customer is dissatisfied with their travel arrangements? (medium)
  • Can you explain the process of issuing e-tickets and the associated protocols? (medium)
  • How do you keep yourself motivated and engaged in a high-pressure work environment? (medium)
  • What are the key factors to consider when recommending travel insurance to customers? (medium)
  • How do you handle last-minute changes to itineraries or flight schedules? (medium)
  • Can you discuss a successful sales strategy you implemented to upsell travel packages? (medium)
  • How do you ensure compliance with international travel regulations and restrictions? (medium)
  • What software or tools do you use to streamline your workflow as a travel consultant? (basic)
  • How do you handle discrepancies or errors in bookings made by customers? (medium)
  • Can you explain the process of issuing group bookings for corporate clients? (medium)
  • How do you handle situations where flights are overbooked or unavailable for booking? (medium)
  • What are your long-term career goals in the travel and tourism industry? (basic)

Closing Remark

As you prepare for interviews in the IATA job market in India, remember to showcase your knowledge, skills, and passion for the aviation industry. By demonstrating your expertise and readiness to excel in this field, you can confidently pursue rewarding opportunities and contribute to the dynamic world of air travel. Good luck!

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