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1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
5.0 years
0 Lacs
Delhi, India
On-site
Master the skies, one flawless ticket at a time. At Vara⁵ , we are redefining the luxury travel experience- powered by design, intelligence, and deep personalization. Our AI-enabled platform and bespoke travel services are tailored for India’s elite. As our Flight Specialist, you will be responsible for managing end-to-end flight bookings, complex itineraries, and high-touch support for our discerning clientele. You’ll work across continents and carriers, ensuring every ticket is issued with precision, every fare is optimized, and every request is handled with discretion and speed. What You Will Do Manage flight bookings, rebookings, cancellations, and ticket issuance via GDS (Sabre, Amadeus, Galileo). Handle complex multi-city, international, and round-the-world itineraries. Apply airline fare rules and interline agreements to deliver the best outcomes for clients. Action PNRs in line with defined SLAs and ensure complete documentation across systems. Coordinate fare optimization, refunds, and fare disputes directly with airline partners. Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues. What We Are Looking For 5+ years of experience in flight ticketing for HNW clients, travel agencies, OTAs, or corporate desks. Proficiency in at least one GDS (Sabre, Amadeus, Galileo). Deep understanding of international travel, fare construction, and route planning. Familiarity with BSP, ARC, PNR management, and airline invoicing. IATA Foundation or Consultant Certification preferred. Polished verbal communication, attention to detail, and calm under pressure. Bonus: Experience in luxury travel, private aviation, or VIP ticketing. Who You Are You are fluent and polished in your communication. You are detail-obsessed and fast-paced, accuracy is critical. You are result-oriented, with the ability to multitask and work independently. You have a strong understanding of the travel business and operations, with a commitment to SLA compliance and internal guidelines. If you have worked with luxury travel companies or premium airlines - that’s a bonus! You bring exposure to private aviation, VIP handling, or round-the-world fare complexities. Why Vara⁵? We are not just building a company, we are building a movement in modern luxury travel powered by design, intelligence, and obsessive attention to detail. Earn what you’re worth. We believe excellence deserves to be matched - with a competitive salary that reflects your craft and contribution. Build, don’t just belong. As part of our founding team, you’ll have real ownership - not just over what we create, but how we define the future of luxury travel. Work where luxury is the standard. From ultra-personalized travel to high-net-worth clients, you’ll operate in a space where excellence isn’t requested - it’s expected. Be part of what’s next. Join a future-forward team in a booming global industry - reshaping luxury with design, A.I., and intuition, where your role and impact grow as we do. Work where the details delight. Health insurance? Yes. Freshly cooked meals? Always. A state-of-the-art office with a tennis court, jogging track, and a resident peacock? You’ll just have to spot him yourself. So, if you want to do the best work of your life — and have the best time doing it, apply now!
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029 Clients Hiring for :- BRITISH AIRWAYS International Airline (Captive Unit) hiring Minimum 1year Airline Voice Experience Role & responsibilities Inbound Voice, Airline Internal Service Process Handling Airline Customer Queries PNR & Ticket & Itinerary Cancelation, Creation, Amendment Preferred candidate profile Excellent Communication* 1 Year Voice or Blended Airline Experience Mandate Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Experienced = 44000 (INCLUDED VARIABLE) Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029
Posted 3 weeks ago
0.0 - 31.0 years
1 - 3 Lacs
Pitampura, New Delhi
On-site
Company :- *BOOK MY BHARAT* Profile : *Travel Sales Executive/Travel Consultant/ Travel Packages Sales* Website : *https://bookmybharat.com/* *Job Role: Sales* As a *B2C Travel Agent*, you will be responsible for assisting and advising customers in planning and booking their dream vacations. Your primary focus will be on providing exceptional customer service, Making itineraries for their customized travel, understanding the unique needs of each traveler, and creating memorable travel experiences. *Job Description*: We are seeking a knowledgeable and experienced Travel Consultant at *Book My Bharat* who can advise, plan and manage our client’s travel itineraries. - As a travel consultant, you must communicate efficiently to understand each client’s needs, time and budget constraints — and arrange customised travel options accordingly. You would research and recommend flights, hotels, sightseeing options (domestic/international) and other travel-related services to the clients. - Your ability to monitor and handle any concerns or issues relating to the client’s travel within a short interval will be critical for this position. - If you are enthusiastic about travelling and have excellent communication skills, you’re perfect for this role. We welcome applicants who have the skills to provide excellent customer service and love to plan fantastic travel experiences. We are committed towards diversity and inclusiveness and encourage candidates from all backgrounds to apply. *Objectives of this role* - Managing, planning and assisting with clients’ travel preferences and creating a tailored itinerary based on their budgets. - Organising end-to-end services like booking tickets, accommodation, medical needs, travel, and transportation. - Documenting and maintaining records of clients’ payments, invoices, and other travel-related bookings in a timely and accurate manner. - Staying updated by attending seminars or conferences about the latest travel-related trends, regulations and safety measures to provide informed recommendations. *Your tasks* - Research all information regarding weather conditions, local customs, language, currency, and events to make the journey enjoyable. - Provide exceptional client service with planning and booking business/leisure trips. - Maintain relationships with clients, vendors, travel partners, and other stakeholders. - Communicate with clients via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip. Educate the clients regarding the cancellation policy, refunds or any penalties. Research and negotiate with travel vendors for the best possible rates and packages. - Prepare marketing and promotional methods to sell tour itinerary packages. Stay informed about travel trends, regulations and industry-related news to offer the best possible service. *Required skills and qualifications* - 12th Pass and Above Can also Apply; A graduate degree in Hospitality, Travel and Tourism or a related field. - Prior experience as a travel consultant, travel agent, or similar role with an exceptional customer service record. - Meticulous planner with attention to detail with bookings, payments or other travel-related requirements. - Excellent communication and managing skills to build and maintain client relationships. - Proficiency in research and writing (local and international travel arrangements). - Ability to work under tight deadlines and manage multiple client bookings. - Proficiency in English, Hindi and any other language (local and/or international). - Expertise in specific types of travel, such as adventurous, luxury, or corporate travel. *Preferred skills and qualifications* - Experience with travel booking software like Sabre, Amadeus, or Travelport etc. - Relevant certifications like IATA/UFTAA (International Air Transport Association/United Federation of Travel Agents’ Associations), TAAI (Travel Agents Association of India), or IITC (The International Institute of Travel). - Knowledge of additional languages will be a plus point: Dutch, German, Italian, Chinese, and/or Japanese (for international travels); Kannada, Telugu, Bengali, Gujarati, and/or Punjabi (for domestic trips). Passion for travel and customer service. *Qualifications:* -Must have experience in Tour and Travel Industry. -6 months to 3 years of experience in B2C Sales. -location: Netaji Subhash Place, Delhi. -Contact: Simran, HR Manager, -Contact Number : +91 8506826053 - Mail ID : Humanresource@Bookmybharat.com
Posted 3 weeks ago
40.0 years
0 Lacs
Goa, India
On-site
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Monitor and maintain the performance of end-user technology systems, including hardware, software, and network components. Respond to and resolve operational issues related to end-user technology, ensuring minimal disruption to users. Assist with the deployment, configuration, and maintenance of end-user technology solutions. Perform regular system checks and updates to ensure technology systems are up-to-date and functioning correctly. Document operational procedures, issues, and resolutions to support knowledge sharing and process improvement. Collaborate with IT teams to address and resolve operational challenges and improve technology operations. Participate in planning and execution of technology upgrades and enhancements. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Posted 3 weeks ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 18,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description To further develop the Air Import in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policy and procedures. KEY RESPONSIBILITIES: People: Identify, develop, and mentor your No. 2. Review and conduct staff appraisals timely, and at a minimum once per year per employee. Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans. Ensure and assist supervisors and key staff with goal setting and monitoring. Conduct regular interviews with potential new personnel. Plan for and hold effective weekly department meetings with team. Review department goals and business plan periodically with staff to ensure by-in and accountability. Meet company standards of 52 hours training per year, including as needed management/leadership training Operations: Create and maintain an effective department organization chart, which is designed for flexibility and growth Prepare, execute, monitor and update at regular intervals the business plan for the department Monitor and improve key departmental productivity indicators including but not limited to: Shipments Per Desk (SPD) Revenue Per Desk (RPD) Expense Per Desk (EPD) Revenue Per Shipment (RPS) Revenue to Expense ratio Excel measurements Instill and foster a climate of compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements. Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs. Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database. Ensure the system reports including but not limited to the below list are utilized at the level of frequency mentioned in order to effectively manage operations: Daily Exception Status Report SHIPMENTS LOGGED ELECTRONICALLY - SLE Report (Daily) CONSOLS NOT SETTLED Report - (Daily) INVOICES NOT BILLED Report (Daily) ADDITIONAL BILL - MALCOLM Report (weekly) TIMING / CYCLE TIME Report - (monthly to measure key event timings or as needed by customers) Build and maintain strong relationships with vendors (airlines, trucking companies, and others). Work to be our vendors lowest cost customer promoting shipper built units by origins, and other creative local market solutions to lower overall cost for both parties. Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed. Regularly read and review business and trade journals and attend industry events to further market and industry knowledge. Customers Actively develop business for department through active involvement in sales and retention process and close coordination with sales department. Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the Team Sell database. Ensure Quality Management Reviews and scorecards (QMRs) are completed with your regular customers. Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global. Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer. Take an active role in the transition of new business/ updates to existing business. Finance: Assist District Manager with preparation of annual department budget. Meet monthly with District Manager to review department financial PnL and productivity results and goals. Attend Accounts Receivable meetings and proactively work to maintain accounts payment within 30 days. Ensure company credit procedures are followed and utilized effectively. Manage accounts payable to vendors (airlines, truckers etc.) utilizing BNP. Manage intercompany accounting discrepancies via AJAX report. Review Daily Branch Revenue report (Daily). Ensure any contracts, vendor, customer or other, are reviewed in accordance to company contract policies prior to being signed. Follow company capex procedure for the purchasing of any equipment for your staff or department. Utilize TOP 20 ACCOUNTS and CLIENT REVENUE reports to continually evaluate the development of you departmental client base and the revenue distribution amounts and % of top clients, and work towards goal of balanced customer base (no more than 10% revenue by one customer) Compliance: Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees. Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations. Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings. Culture: Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. Systems Ensure department is using all system tools to their greatest advantage based on your department size and organization. (e.g. using edoc, import database, and other system generated reports to manage by exception) Be open to implementing new system changes and enhancements into your department. Be involved and suggest system/process improvements. Set the tone of this environment within your department. Qualifications Knowledge: Expeditors company policies and procedures knowledge A good understanding of Expeditors' products, services and systems Strong market and competition knowledge Graduate of IATA/FIATA introductory course (preferred) Skills: Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Good Microsoft Office skills (Excel, Word etc.) Proven negotiation skills Fluency English Behaviors: Emotional resilience Self-reflecting and open to feedback Initiative and ability to work in autonomy Role model of integrity and pride for all employees Proven leadership attitude and background Education and experience: Bachelor’s or Master’s degree in any discipline. Over 10 years of relevant experience in the freight forwarding or logistics industry. Additional Information Reporting Structure: This position reports to Air Service Manager Job Location: Chennai
Posted 3 weeks ago
1.0 - 2.0 years
2 - 4 Lacs
Mumbai, Navi Mumbai, Dombivli
Work from Office
Job Opening: Fare Audit Executive Location: Airoli, Navi Mumbai Salary: 4.5 LPA Shift Timing: Rotational shifts between 8:00 AM to 10:00 PM (Any 9-hour shift) Roles and Responsibilities: Perform detailed fare audit for airline tickets including sales, exchanges, and refunds . Validate fare calculations for accuracy against published and unpublished fare rules. Monitor and report any violations in fare or tax collection . Raise Agency Debit Memos (ADM) for under-collected revenue. Work closely with internal teams or agencies to resolve discrepancies. Maintain records of audit findings and support revenue recovery efforts. Desired Candidate Profile: Experience: 35 years in travel or interline fare audit process. Education: Minimum graduate in any stream. Certification: IATA preferred (not mandatory). Skills Required: Strong knowledge of GDS tools (Amadeus, Sabre, Galileo, etc.) Proficient in MS Office , especially Excel. Good analytical and communication skills. How to Apply: Share your resume on WhatsApp: 9372194940
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Blue Earth Hospitality Private Limited is looking for Reservation Executive to join our dynamic team and embark on a rewarding career journey Able to handle incoming calls or emails and provide information to customers regarding reservations, availability, prices, and promotions Able to use reservation systems and other related software to make bookings, process payments, and confirm reservations Should be able to cross-sell, suggest additional products or services to customers, such as car rentals, tours, or restaurant reservations Able to handle customer complaints or issues effectively, often by communicating with other departments or suppliers to resolve the problem Generating reports, analyzing trends and make recommendations to management to improve customer service and sales Excellent communication and customer service skills
Posted 3 weeks ago
2.0 - 3.0 years
8 - 9 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, plans and implements the complete logistics cycle. Optimizes domestic and international movement to ensure goods are delivered to the freight forwarders so they can be onward shipped to final destination with all required documents. Role requires the ability to understand and optimize all shipments that have constraints which may or may not be controllable, and are subject to but not limited to hazardous cargo. Ensures that all engagement and practices for the movement of goods domestically and internationally are in compliance with local and international law. Responsible for understanding and validating transactions in two of the three modes of transportation (Air, Ocean, or Land) and deciding with method is the most economical and reliable route to use due to cost and time constraints. Collaborates with logistics service providers to find the appropriate and creative solution to ensure goods make the final destination in a timely manner, while maintaining a competitive edge. Forecasts capacity with logistics service providers to support business needs by calculating a TCO (Total Cost of Ownership) and uses it as a tool to help derive economical routing. Requires undergraduate degree or equivalent in Supply Chain, Logistics, Information Systems or Engineering and 2 to 3 years of experience in related field of logistics, with at least two transport modes (Ocean, Air or Land). Knowledge of Hazardous movements preferred. IATA/IMDG certification may be required based on scope of work. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Job Details Requisition Number: 200821 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Supply Chain Mgmt Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
Posted 3 weeks ago
2.0 - 3.0 years
8 - 9 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, plans and implements the complete logistics cycle. Optimizes domestic and international movement to ensure goods are delivered to the freight forwarders so they can be onward shipped to final destination with all required documents. Role requires the ability to understand and optimize all shipments that have constraints which may or may not be controllable, and are subject to but not limited to hazardous cargo. Ensures that all engagement and practices for the movement of goods domestically and internationally are in compliance with local and international law. Responsible for understanding and validating transactions in two of the three modes of transportation (Air, Ocean, or Land) and deciding with method is the most economical and reliable route to use due to cost and time constraints. Collaborates with logistics service providers to find the appropriate and creative solution to ensure goods make the final destination in a timely manner, while maintaining a competitive edge. Forecasts capacity with logistics service providers to support business needs by calculating a TCO (Total Cost of Ownership) and uses it as a tool to help derive economical routing. Requires undergraduate degree or equivalent in Supply Chain, Logistics, Information Systems or Engineering and 2 to 3 years of experience in related field of logistics, with at least two transport modes (Ocean, Air or Land). Knowledge of Hazardous movements preferred. IATA/IMDG certification may be required based on scope of work. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Requisition Number: 200821 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Supply Chain Mgmt Full Time / Part Time: Full Time
Posted 3 weeks ago
1.0 - 3.0 years
0 Lacs
India
On-site
We are looking for a dedicated and experienced Pet Relocation Specialist to join our team. This role involves managing the safe and seamless relocation of pets across domestic and international destinations. The ideal candidate is well-versed in animal travel protocols, government regulations, airline requirements, and documentation processes. Key Responsibilities: Coordinate all aspects of pet relocation, including door-to-door logistics. Handle documentation: import/export permits, health certificates, vaccination records, and microchipping compliance. Liaise with veterinarians, airlines, government agencies, and pet owners. Ensure compliance with IATA Live Animal Regulations and destination country rules. Book flights, arrange pet-friendly transport, and manage quarantine (if applicable). Communicate clearly with pet parents, providing guidance and reassurance throughout the process. Requirements: Proven experience in pet relocation (minimum 1–3 years preferred). Knowledge of domestic and international animal transport procedures. Familiarity with IATA, customs clearance, and quarantine laws. Excellent organizational and communication skills. Passion for animal care and strong attention to detail. Ability to work under time-sensitive conditions and resolve logistical challenges. Bonus Skills: Multilingual abilities. Existing network in the pet travel or logistics industry. Job Type: Full-time Benefits: Paid time off Schedule: Day shift Weekend availability Ability to commute/relocate: New Friends Colony, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current monthly compensation? What is your expected monthly compensation? Experience: pet relocation: 1 year (Required) Work Location: In person
Posted 3 weeks ago
5.0 - 8.0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Are you… Interested in working for an international and diverse company? Interested in developing your career in the water industry? Interested in working for a company that is dedicated to sustainability? If so, read on! Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment. What We Offer Flexible working hours Professional onboarding and training options Powerful team looking forward to working with you. Career coaching and development opportunities Health benefits Senior Executive – EXIM (Export-Import) - Bangalore The Priorities For The Role Includes Manage end-to-end EXIM documentation: Invoice, Packing List, Shipping Bill, Bill of Entry, BL, COO, etc. Classify products with correct HSN codes and coordinate with customs for valuation. Handle Dangerous Goods (DG) shipments, including DG declaration, UN packaging, MSDS, IATA/IMDG compliance. Coordinate with CHA, freight forwarders, port authorities, and internal teams for smooth shipment movement. Ensure full compliance with Customs, DGFT, SEZ, ICEGATE, and all EXIM-related regulations. Manage BIS certifications, and handle EPR (Extended Producer Responsibility) registration and reporting to the Ministry of Environment. Coordinate with SVB (Special Valuation Branch) for related party imports and valuation queries. Ensure compliance with AEO (Authorized Economic Operator) guidelines and maintain documentation for audits and customs facilitation. Avail export-import benefits such as Advance Authorization, EPCG, Duty Drawback, etc. Maintain accurate records and generate MIS reports using advanced Excel tools (Pivot Tables, VLOOKUP, Data Analysis). Liaise with finance for documentation, LC coordination, and bank compliance. Track and monitor international shipments and address any bottlenecks proactively. Stay updated on changes in EXIM policy, customs laws, and global trade regulations. Well-versed in identifying and applying relevant customs notifications to ensure duty exemption and compliance with trade regulations 5 to 8 years in EXIM operations, preferably in chemical or engineering sectors Deep understanding of export-import compliance, documentation, and regulations. Experience in handling DG shipments, BIS, and EPR compliance. Working knowledge of SVB procedures and AEO documentation. Proficiency in logistics software and Microsoft Office Suite Familiarity with SEZ/FTZ/ICEGATE portals and ERP systems. Strong communication and coordination abilities. Education qualification - B.E. / B.Tech in any discipline What We Offer Competitive renumeration with performance-based incentives. Opportunity to work with an innovative, global company and contribute to significant water management initiatives. Career growth and development opportunities in a dynamic, expanding business. A supportive work environment focused on team collaboration and customer success. Equal Oppoturnity Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Our Culture More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world. Our Values We serve humanity with purpose and integrity We unlock ingenuity for customer success We deliver results as a team We continually improve for enduring impact At Hach ( www.hach.com ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions. As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine. Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Designation: Air Ticketing Executive Experience: 0-1 years Location: Pune, Maharashtra Shift : Day Shift, 5 days working, Rotational Week offs Travelxp is seeking a passionate and detail-oriented Flight Operations Executive to join our growing team. In this role, you will be responsible for managing all aspects of flight operations for our discerning High-Net-Worth clientele (HNW). Roles & Responsibility: Independently manage the booking, ticketing, and itinerary creation for domestic and international flights, ensuring adherence to company policies and client preferences. Possess in-depth knowledge of international flight regulations, routes, fares, and ticketing procedures. Proactively monitor flight schedules and manage any disruptions, cancellations, or changes. This includes communicating effectively with clients, airlines, and other stakeholders to implement necessary adjustments and rebooking. Handle flight reissuances independently, ensuring a smooth and efficient process for clients. Manage vendor relationships with airlines and other travel service providers, negotiating rates and securing the best possible deals for our clients. Generate reports and track key performance indicators (KPIs) for flight operations, identifying areas for improvement and recommend process optimizations. Provide exceptional customer service, addressing client inquiries regarding flight options, schedules, fares, and any travel-related concerns. Ensure compliance with all relevant aviation regulations and industry standards. Qualifications: Bachelor's Degree in Travel & Tourism Management, Business Administration, or a related field (preferred). Minimum 1 years of experience working in a travel agency or similar role, with a proven track record in flight operations. In-depth knowledge of international flight regulations, routes, fares, and ticketing procedures (IATA certification a plus). Experience handling complex flight disruptions, cancellations, and rebooking scenarios. Excellent problem-solving and analytical skills with the ability to identify and implement solutions. Strong communication, interpersonal, and negotiation skills. Proficiency in MS Office Suite and travel industry booking systems (e.g., GDS). Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment. A passion for travel and a commitment to providing exceptional customer service.
Posted 3 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Apply for this Positon Job Category: Air Freight Job Type: Full Time Job Location: Chennai Lead the air freight operations team to ensure smooth and timely handling of import and export shipments. Develop and implement strategies to increase air freight volumes, profitability, and service capabilities. Manage air freight pricing activities, including rate procurement, customer quotations, and profitability analysis. Work closely with airlines to negotiate space, rates, and allocations, and maintain strong carrier relationships. Ensure accurate and competitive pricing by collaborating with internal pricing teams and overseas partners. Identify new business opportunities and support sales teams with client acquisition and retention. Maintain service quality standards, manage escalations, and ensure customer satisfaction. Ensure full compliance with IATA, customs, and regulatory requirements. Collaborate with sales, customer service, and operations teams to ensure seamless execution of shipments. Monitor market trends, airline schedules, and competitor activities to stay ahead in the market. Prepare performance reports and provide business insights to senior management.
Posted 3 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
New Friends Colony, Delhi, Delhi
On-site
We are looking for a dedicated and experienced Pet Relocation Specialist to join our team. This role involves managing the safe and seamless relocation of pets across domestic and international destinations. The ideal candidate is well-versed in animal travel protocols, government regulations, airline requirements, and documentation processes. Key Responsibilities: Coordinate all aspects of pet relocation, including door-to-door logistics. Handle documentation: import/export permits, health certificates, vaccination records, and microchipping compliance. Liaise with veterinarians, airlines, government agencies, and pet owners. Ensure compliance with IATA Live Animal Regulations and destination country rules. Book flights, arrange pet-friendly transport, and manage quarantine (if applicable). Communicate clearly with pet parents, providing guidance and reassurance throughout the process. Requirements: Proven experience in pet relocation (minimum 1–3 years preferred). Knowledge of domestic and international animal transport procedures. Familiarity with IATA, customs clearance, and quarantine laws. Excellent organizational and communication skills. Passion for animal care and strong attention to detail. Ability to work under time-sensitive conditions and resolve logistical challenges. Bonus Skills: Multilingual abilities. Existing network in the pet travel or logistics industry. Job Type: Full-time Benefits: Paid time off Schedule: Day shift Weekend availability Ability to commute/relocate: New Friends Colony, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current monthly compensation? What is your expected monthly compensation? Experience: pet relocation: 1 year (Required) Work Location: In person
Posted 3 weeks ago
2.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Designation: Ticketing Executive (International) Location: Ahmedabad Experience Range: 2+years Salary Range: UPTO 5.4 LPA Position Summary: We are looking for a detail-oriented and experienced International Ticketing Executive to join our team in Ahmedabad. In this role, you will be responsible for handling all aspects of international flight bookings, including reservations, ticket issuance, fare construction, reissuance, refunds, and customer support. You will play a key role in delivering accurate, timely, and professional ticketing services to ensure a smooth travel experience for our clients. Key Responsibilities: 1. Flight Reservations & Ticket Issuance: Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction. 2. Reissuance, Exchanges & Refunds: Process ticket modifications, cancellations, reissues, and refunds in accordance with airline policies and fare rules. 3. Fare Construction & Optimization: Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients. 4. Customer Support: Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes. 5. Ensure Compliance: Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information. 6. PNR Management: Manage Passenger Name Records (PNRs) efficiently, ensuring they are ticketed, updated, and queued as needed for follow-up actions. 7. Coordination with Airlines & Vendors: Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication. 8. Accuracy & Documentation: Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference. 9. Reporting & Reconciliation: Coordinate with the accounts team for invoice generation, fare reconciliation, and payment processing. 10. Handle Group Bookings (if required): Support group fare negotiations and manage group PNRs for international travel. Qualifications: Minimum 2–4 years of hands-on experience in international air ticketing. Strong knowledge of GDS systems (Amadeus, Sabre, Galileo, etc.). Familiarity with IATA and airline fare rules, refund policies, and international routing. Excellent attention to detail and problem-solving skills. Ability to work efficiently in a fast-paced, deadline-driven environment. Good written and verbal communication in English; additional language skills are a plus. Company Profile: Established in 1998, The company has been committed to bring their clients the best in value and quality travel arrangements. Their strong company culture and passion for our profession has resulted in them being named one of the "Best Corporate Travel Agency" in Ahmedabad. The management is active on various travel advisory boards and committees for travel organizations. They are a part of IATA, TAAI, IATO, TAFI etc. Travel magazines (Insights Success) and many more. They are amongst the top luxury travel providers in India and are a part of Traveller Made. They are also preferred partners with LHW (The Leading Hotels of the World), Jumeirah Hotels, Four Seasons Hotels, Preferred Hotels Partner, Stars and Luminous of Marriott Hotels, Hyatt Prive, Diamond club of Dorchester Collection Hotels, Address Hotels and lot more luxury hotels. Thanks & Regards, Rishita Verma HR Recruiter Mantras2Success +91 7227046629 rishita.verma@mantras2success.com
Posted 3 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Travel Help Desk - 3-5 Yrs | Amadeus Mandatory(Min 1 Yr Exp) | Graduates Only Location- Gurgaon Sector-16 Salary Upto 6 LPA + 1 LPA Variable Shift – 24X7 | No Cabs | 4/5 Days working Immediate joiners Only | 1Yr Contract Call Ms Latika : 9810996899 Required Candidate profile Min. 3 yr exp required in Travel Process Amadeus Mandatory(Min 1 Yr Exp) Noida & Faridabad Non Hiring
Posted 3 weeks ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job title: Safety Data Sheets expert Location: Hyderabad About The Job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting M&S teams in the area of regulatory compliance, maintenance of product licenses and technical writing of CMC documents. The team members of the global M&S Services Hub will act as partners in carrying out tasks and fulfilling responsibilities to support quality activities with a focus on technical writing. Main Responsibilities Provision of strategic advice to the businesses with regards to regulatory compliance linked to substances (e.g. safety data sheets, classification, packaging & labelling, transport classification, local regulations). This includes monitoring of regulations. Act with efficiency with the Global Product Stewardship team. Edit and maintain Safety Data Sheets using our IT tools. Independent evaluation and validation of substance data for classification and labelling according to international regulations e.g., GHS/CLP, Seveso, and transport regulations. Documents all product stewardship information including references, reports to track and to justify any modification in the versioning of the documents used by Product Stewardship (SDSs, Hazard Classification Sheets & data). Conducting substance data searches and evaluating the results. Collecting, documenting and providing data in internal substance databases. Communicating effectively in a written and oral ways results & conclusions with contacts of sites and Business Units. About You Experience: 5+ years of industry experience including 2+ years’ experience in Product Stewardship. Soft skills: Be able to work effectively in a team and on your own initiative. Self-starter with the ability to perform under rapidly evolving contexts. Data-based decision maker and methodical in the analysis. Good coordination and communication skills. Ability to provide clear concise explanations. Have critical thinking, problem solving & planning skills. Able to work independently, team player and networker. Important sense for transversal impact. Ability to communicate effectively, orally and in writing. Technical skills: SDS-Writing - Certified competent person according to 18 (4) Hazard Substance Ordinance (Germany) Proficiency in SAP-EHS module is needed. Proven experience of interactions of SAP-EHS with SAP based ERP is needed. Proven experience of SERC – SAP EHS Regulatory Content (now 3E ERC EHS Regulatory Content) is needed. Certified IATA training for Dangerous Goods Transportation is needed. Proven knowledge on toxicological / pharma toxicological backgrounds would be a plus. Knowledge in the use of Artificial Intelligence for the use of designing SDSs would be a plus (e.g. tool from Opesus). Experience on Extended SDS would be a plus. Knowledge on Biocides and in biological agents would be a plus. Professional experience in the field of product safety/product stewardship, chemical laws, classification and labelling of hazardous substances. Experience in writing and reading Material Safety Data sheets. Education: Bachelor’s degree in science or Technical discipline at minimum. Languages: Verbal and written fluency in English Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. null Pursue Progress . Discover Extraordinary . Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Posted 3 weeks ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job title: Safety Data Sheets Manager Location: Hyderabad About The Job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams in the area of regulatory compliance, maintenance of product licenses and technical writing of CMC documents. The team members of the global M&S Services Hub will act as partners in carrying out tasks and fulfilling responsibilities to support global quality activities with a focus on technical writing. Main Responsibilities Management of a team experts with purpose to improve the performance of management of Safety Data Sheets and specifications within SAP-EHS. As a manager, you are responsible for the process of managing Safety Data Sheets in due time to prevent occupational / environmental/ Process safety events which may lead to business interruption Provision of strategic advice to the businesses regarding regulatory compliance linked to substances (e.g. safety data sheets, classification, packaging & labelling, transport classification, local regulations). This includes monitoring of regulations Act with efficiency with the Global Product Stewardship team. Edit and maintain Safety Data Sheets using our IT tools. Independent evaluation and validation of substance data for classification and labelling according to international/local regulations e.g., GHS/CLP, Seveso, and transport regulations. Document all product stewardship information including references, reports to track and to justify evolutions in the versioning (SDSs, Hazard Classification Sheets & data), that support SDS decision. Conducting substance data searches and evaluating the results. Collecting, documenting and providing data in internal substance databases. Communicating effectively in a written and oral ways results & conclusions with contacts of sites and Business Units. About You Experience: 10+ years of industry experience including 5+ years’ experience in Product Stewardship. 2 years of experience to lead a group in the EHS field. Soft skills: Professional experience in the field of product safety/product stewardship, chemical laws, classification and labelling of hazardous substances. Experience in writing and reading Material Safety Data sheets. Ability to rank relative compliance risks, high sense of responsibility and compliance and prioritize resulting actions. Ability to keep abreast of compliance changes. Strong proficiency in common chemical regulations. Ability to provide clear concise explanations. Have critical thinking, problem solving & planning skills. Technical skills: Knowledge in national regulatory aspects according ECHA Guidance for the editing of SDSs. Proficiency in SAP-EHS module is needed. Proven experience of interactions of SAP-EHS with SAP based ERP is needed. Proven experience of SERC – SAP EHS Regulatory Content (now 3E ERC EHS Regulatory Content) is needed. Certified IATA training for Dangerous Goods Transportation is needed. Proven knowledge on toxicological / pharma toxicological backgrounds would be a plus. Knowledge in the use of Artificial Intelligence for the use of designing SDSs would be a plus (e.g. tool from Opesus). Experience on Extended SDS. Knowledge on Biocides would be a plus. Knowledge in biological agents / biosafety would be a plus. Education: Master’s degree in science or Technical discipline at minimum. Languages: Verbal and written fluency in English Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. null Pursue Progress . Discover Extraordinary . Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Posted 3 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
We are seeking a motivated and detail-oriented Air Ticketing Executive to join our growing team. This is an entry-level opportunity ideal for individuals passionate about aviation and eager to build a career in the travel and tourism industry. You'll play a key role in managing airline ticket reservations, ensuring accurate issuance, and delivering exceptional customer service for our travel packages. Job Responsibilities: Process airline bookings accurately and efficiently using GDS platforms (e.g., Amadeus, Sabre, Galileo). Issue and reissue airline tickets, handle cancellations, and process refunds in compliance with airline policies. Provide accurate, up-to-date information to clients regarding flight schedules, fare rules, and travel requirements. Assist customers with booking inquiries and resolve ticketing issues quickly and professionally. Maintain precise records of all ticketing transactions and related documentation. Stay informed on the latest airline fare structures, ticketing procedures, and travel advisories. Assist in handling customer complaints and queries related to air travel and ticketing. Collaborate with the tours and operations team to ensure seamless travel arrangements. Qualifications: High school diploma or equivalent; a degree or diploma in travel and tourism is a plus. IATA certification in air reservation, ticketing & reporting Basic computer literacy and proficiency in Microsoft Office Suite. Excellent communication and customer service skills. Strong attention to detail and accuracy. Ability to work in a fast-paced environment. Willingness to learn and adapt to new technologies and airline policies.
Posted 3 weeks ago
2.0 - 4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Call Center Executive, Pune Date: 7 Jul 2025 Company: Air Arabia PJSC (G9) Location: Pune, IN Country: IN Special Note This role comes under "CoreOps Service Private Limited", Air Arabia's newly launched Global Capability Center in Pune, India. CoreOps Services Private Limited (a subsidiary of Air Arabia PJSC) caters to the global business operations of the Air Arabia group and provides operations support to the Air Arabia parent company as well as its subsidiaries, joint ventures, and associates worldwide. CoreOps focuses on centralizing, standardizing, and streamlining processes for efficient functioning of the business. Job Purpose To handle inbound calls and digital inquiries by providing accurate information about the airlines products and services. The role involves processing flight and holiday reservations, handling booking modifications and cancellations, promoting ancillary services, and ensuring all customer interactions are accurately updated in the system while maintaining service productivity in line with KPIs and company policies. Key Result Responsibilities Receive and respond to inbound customer and agent calls, providing accurate information on flights, holiday packages, visa services, and other travel-related products. Offer clear and comprehensive information on airline products, services, promotions, and travel guidelines. Process new flight, hotel, and holiday package bookings, as well as booking modifications, cancellations, and refunds, following company policies and procedures. Actively promote and upsell ancillary services such as extra baggage, seat selection, insurance, visa assistance, and other add-ons to enhance customer experience and increase revenue. Manage customer complaints with professionalism, providing timely resolutions or escalating cases as appropriate. Monitor and respond to emails related to bookings, passenger queries, refunds, date changes, and agent inquiries, escalating priority cases when necessary. Accurately log and update all customer interactions, bookings, modifications, and escalations in the reservation and customer management systems in real time, ensuring data accuracy and completeness. Ensure all calls and service requests are handled efficiently, adhering to set turnaround times (TAT) and maintaining quality standards. Consistently meet daily call handling, service quality, and revenue generation targets as per assigned KPIs. Qualifications (Academic, training, languages) Diploma/degree in Travel & Tourism or related field is preferred OR Minimum 12th Standard pass with IATA foundation course certificate (or equivalent) is mandatory. Proficient in Microsoft Office applications and basic computer operations. Flexible to work in rotational shifts, including weekends and holidays. Good verbal and written communication skills in English; additional languages are an asset. Work Experience 2 to 4 years of relevant experience in a customer service, call center, or travel services environment, preferably within the airline or travel industry. Experienced in using airline reservations systems/ customer management systems is mandatory. Proven ability to handle calls, emails, system-based transactions, complex bookings, and customer complaints. Operational awareness of airline product offerings, ticketing rules, and travel documentation. Strong customer service and problem-solving abilities with attention to detail. Sales-oriented with demonstrated upselling and revenue-generating capabilities. Positive, collaborative attitude with the ability to support and guide peers.
Posted 3 weeks ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Executive - B2B Travel Operations, Pune Date: 7 Jul 2025 Company: Air Arabia PJSC (G9) Location: Pune, IN Country: IN Special Note This role comes under "CoreOps Service Private Limited", Air Arabia's newly launched Global Capability Center in Pune, India. CoreOps Services Private Limited (a subsidiary of Air Arabia PJSC) caters to the global business operations of the Air Arabia group and provides operations support to the Air Arabia parent company as well as its subsidiaries, joint ventures, and associates worldwide. CoreOps focuses on centralizing, standardizing, and streamlining processes for efficient functioning of the business. Job Purpose Responsible for handling B2B back-office operations, ensuring smooth coordination of flight reservations, ticketing, hotel bookings, travel insurance, UAE visa processing, and financial documentation. The role involves managing a shared email platform, supporting B2B agents with after-sales service, and ensuring compliance with regulatory and financial processes. Key Result Responsibilities Manage flight bookings, ticketing, and reissues using GDS platforms (Amadeus, Sabre, Galileo) and airline portals. Ensure accurate fare calculations, modifications, and cancellations as per agent requests. Handle hotel reservations via TravTrolley, Ibyta, and other hotel booking portals. Provide after-sales support for B2B agent bookings. Issue travel insurance policies as per customer requirements, ensuring accuracy and policy compliance. Manage end-to-end UAE visa processing, including document checks, application submissions, follow-ups, and compliance with visa regulations. Handle complaints and escalations related to visa applications. Address and resolve B2B agent inquiries related to reservations, ticketing, hotel bookings, and other services. Act as a point of contact for issue resolution and escalations to ensure service excellence. Prepare receipts for debiting agent ledgers. Create and process refund forms for visas and other services. Ensure compliance with financial documentation and reporting standards. Qualifications (Academic, training, languages) Minimum 12th standard pass. Additional certification in Travel & Tourism (e.g., IATA course) is a must. Knowledge of GDS systems (Galileo, Amadeus, Sabre) is an advantage. Proficiency in Microsoft Office (Excel, Outlook, Word). Fluency in English & Hindi is a must (Malayalam preferred). Work Experience 2 years of experience in travel services, including visa processing, insurance, customer support, reservations, and ticketing within a travel agency or airline. Proficiency in Microsoft Office (Excel, Outlook, Word). Customer service-oriented approach with problem-solving skills. Ability to learn quickly and adapt in a fast-paced environment.
Posted 3 weeks ago
5.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Are you… Interested in working for an international and diverse company? Interested in developing your career in the water industry? Interested in working for a company that is dedicated to sustainability? If so, read on! Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment. What We offer: Flexible working hours Professional onboarding and training options Powerful team looking forward to working with you. Career coaching and development opportunities Health benefits Senior Executive – EXIM (Export-Import) - Bangalore The priorities for the role includes: Manage end-to-end EXIM documentation: Invoice, Packing List, Shipping Bill, Bill of Entry, BL, COO, etc. Classify products with correct HSN codes and coordinate with customs for valuation. Handle Dangerous Goods (DG) shipments, including DG declaration, UN packaging, MSDS, IATA/IMDG compliance. Coordinate with CHA, freight forwarders, port authorities, and internal teams for smooth shipment movement. Ensure full compliance with Customs, DGFT, SEZ, ICEGATE, and all EXIM-related regulations. Manage BIS certifications, and handle EPR (Extended Producer Responsibility) registration and reporting to the Ministry of Environment. Coordinate with SVB (Special Valuation Branch) for related party imports and valuation queries. Ensure compliance with AEO (Authorized Economic Operator) guidelines and maintain documentation for audits and customs facilitation. Avail export-import benefits such as Advance Authorization, EPCG, Duty Drawback, etc. Maintain accurate records and generate MIS reports using advanced Excel tools (Pivot Tables, VLOOKUP, Data Analysis). Liaise with finance for documentation, LC coordination, and bank compliance. Track and monitor international shipments and address any bottlenecks proactively. Stay updated on changes in EXIM policy, customs laws, and global trade regulations. Well-versed in identifying and applying relevant customs notifications to ensure duty exemption and compliance with trade regulations 5 to 8 years in EXIM operations, preferably in chemical or engineering sectors Deep understanding of export-import compliance, documentation, and regulations. Experience in handling DG shipments, BIS, and EPR compliance. Working knowledge of SVB procedures and AEO documentation. Proficiency in logistics software and Microsoft Office Suite Familiarity with SEZ/FTZ/ICEGATE portals and ERP systems. Strong communication and coordination abilities. Education qualification - B.E. / B.Tech in any discipline What we offer: Competitive renumeration with performance-based incentives. Opportunity to work with an innovative, global company and contribute to significant water management initiatives. Career growth and development opportunities in a dynamic, expanding business. A supportive work environment focused on team collaboration and customer success. EQUAL OPPOTURNITY: Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. OUR CULTURE: More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world. OUR VALUES: We serve humanity with purpose and integrity We unlock ingenuity for customer success We deliver results as a team We continually improve for enduring impact At Hach (www.hach.com), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions. As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine. Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Posted 3 weeks ago
0.0 - 4.0 years
3 - 5 Lacs
Ahmedabad
Work from Office
Position Summary: We are looking for a detail-oriented and experienced International Ticketing Executive to join our team in Ahmedabad. In this role, you will be responsible for handling all aspects of international flight bookings, including reservations, ticket issuance, fare construction, reissuance, refunds, and customer support. You will play a key role in delivering accurate, timely, and professional ticketing services to ensure a smooth travel experience for our clients. Key Responsibilities: 1.Flight Reservations & Ticket Issuance: Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction. 2.Reissuance, Exchanges & Refunds: Process ticket modifications, cancellations, reissues, and refunds in accordance with airline policies and fare rules. 3.Fare Construction & Optimization: Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients. 4.Customer Support: Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes. 5.Ensure Compliance: Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information. 6.PNR Management: Manage Passenger Name Records (PNRs) efficiently, ensuring they are ticketed, updated, and queued as needed for follow-up actions. 7.Coordination with Airlines & Vendors: Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication. 8.Accuracy & Documentation: Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference. 9.Reporting & Reconciliation: Coordinate with the accounts team for invoice generation, fare reconciliation, and payment processing. 10.Handle Group Bookings (if required): Support group fare negotiations and manage group PNRs for international travel. Qualifications: Minimum 2 4 years of hands-on experience in international air ticketing. Strong knowledge of GDS systems (Amadeus, Sabre, Galileo, etc.). Familiarity with IATA and airline fare rules, refund policies, and international routing. Excellent attention to detail and problem-solving skills. Ability to work efficiently in a fast-paced, deadline-driven environment. Good written and verbal communication in English; additional language skills are a plus. Key Skills : Iata Galileo Gds Ticketing Tourism International Air Ticketing Fare Construction
Posted 3 weeks ago
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Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough