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6.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
General Profile: Requires in-depth knowledge and experience. Use best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience. Key Responsibilities Generate and report internal metrics/KPIs. Monitor and log exceptions. Ensure adherence to established business processes. Support development of new business processes. Develop and implement process improvement projects to increase service level performance and/or minimize costs. Project scope is straight forward and has local impact. Ensure compliance and control to Quality standards. Process and report weekly status of “in-house” process control reports, including in-transit, cycle count, inventory receiving and shipping reports. Review inventory control reports for discrepancies and provide recommendations to management for corrective actions. Gather data requirements for internal/external audit requests Maintain logistic information databases and data accuracy in accordance with corporate policies. Prepares & reviews files for import/export documents such as customs declarations, (SLI) shippers’ letter of instruction, SED (shipper's export declaration), IC (import certificate), etc. required for the lawful completion of import/export activities. Ensures that commercial and sales invoices are accurate in accordance with physical shipment and customer's SLI, quantities, value of goods, country of origin, and other regulatory requirements. Administers the efficient and economical movement of goods in compliance with relevant local, country and international customs laws and processes. Other Requirements: Performs Methods Engineering analysis/Data Analyst including process design, time and motion study, and recommends process improvements. Demonstrates successful Process Change management Functional Knowledge Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families Demonstrates understanding of Digital Transformation concepts will be added advantage Strong knowledge of infrastructure technologies such as SAP, Power BI, Tableau, SQL , Python Have experience in Project management, Supply chain management, materials management, manufacturing processes, business and end to end supply chain acumen. Demonstrates knowledge in 3PL management and how it helps achieve objectives Demonstrate knowledge in handling hazardous chemicals, goods and knowledge about the licenses required in importing such goods, Compulsory compliance requirement of customs. Added advantage if DG certifier Knowledge about filing the Extended Producer Responsibility (EPR) will be an added advantage Business Expertise Demonstrates industry knowledge and how it helps achieve objectives Knowledge of India Tax & Trade and India Logistics industry capability Strong in Process Documentation, Training & Governance on Logistics operation Leadership No supervisory responsibilities but provides informal guidance to new team members Problem Solving Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Knowledge of Problem-Solving Tools (such as 8D, DMAIC) Impact Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills Explains complex information to others in straightforward situations Position requires always understanding of Applied Materials global Standards of Business Conduct and compliance with these Standards. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. Education: Minimum bachelor’s degree in Logistics, Supply Chain, Trade or Industrial Engineering Other Certification: IATA DG certificate will be added advantage Experience: 6-8 Years Qualifications Education: Bachelor's Degree Skills Certifications: Languages: Years of Experience: 2 - 4 Years Work Experience: Additional Information Shift: Day (India) Travel: Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. Show more Show less
Posted 3 weeks ago
3.0 years
0 Lacs
Delhi, Delhi
On-site
Job Description: Job Description: The jobholder leads Airbus Product Safety activities in the region India, Bangladesh, Bhutan, British Indian Ocean Territory, Maldives, Mauritius, Nepal, Seychelles, Sri Lanka for all safety matters with authorities, customer airlines and other aviation industry stakeholders. The jobholder reports to the Regional Safety Director SA (South Asia) located in New Delhi. As Regional Safety Director South Asia, you will interact directly with the CEOs of the customer airlines in the region (including the major ones), the Director Generals of National Aviation Authorities (NAA) and, where required, with the Ministry of Transport. Objective = You must have the capability to persuade at executive level to take the actions required to efficiently address the identified safety risks. Responsibilities: Lead Global Regional Airbus Safety Plan and In-Service Operations Evaluation Group activities in South Asia: Maintain and further develop relationships between Airbus, international institutions (e.g. International Civil Aviation Organization (ICAO)), governmental institutions (e.g. NAA), customer airlines, industry groups (e.g. Association of Airlines, International Air Transport Association (IATA), International Federation of Air Line Pilots' Associations (IFALPA)) and other industry stakeholders involved in aviation safety in the region. Identify potential safety issues relevant to the Air Transportation System regional environment with a strong but non-exclusive focus on : Customer airlines: Flight Operations, Maintenance and Engineering, Training, Safety Management System (SMS), NAA: Oversight System (Operations, Airworthiness and Personal Licencing) and State Safety Programs Air Navigation System: Air Transport Management and Performance Based Navigation aspects. Define and deploy appropriate mitigation plans to address these safety issues and ensure consistency of said safety plans with other regions, so that Airbus actually speaks one voice on safety matters. When applicable, create and manage conditions for the deployment of Safety Cooperation Agreements between Airbus and ICAO Member states in the region. Create the conditions for the development/enhancement of a good safety culture in the region consistently with the Safety Management Systems (SMS) spirit. Support safety promotion activities for all Airbus personnel in the region in coordination with the SMS network. Support product safety enhancement activities in the region when requested. Support sales campaigns when safety matters are on the agenda. Represents Airbus during safety related events/ meetings Act as the Airbus representative to regional aviation safety groups, such as the Co-operative Development of Operational Safety and Continuing Airworthiness Program - South Asia (COSCAP), Asia Pacific Regional Aviation Safety Team (APRAST, APRASG ), etc. Represents Airbus at national and/or international aviation safety seminars organized by ICAO or other institutions in the region. Promote the image of the company in terms of safety initiatives Contributes to Airbus Aircraft accident incident activities Create and maintain the conditions to ensure Airbus has direct access to and can participate in official accident investigations in case of an Airbus aircraft accident occurring in the region. Support the Airbus product safety department in all tasks related to an ICAO Annex 13 Airbus accident/major incident investigation in the region . Outputs For the South Asia region: Lead the establishment and maintain long-term relationship between Airbus, government, customer airlines, industry groups and other industry stakeholders involved in aviation safety, Lead the deployment of targeted action plans and ensure their efficiency, Represents Airbus during safety related events / meetings Contributes if required to Airbus Aircraft accident incident activities. Requirements: At least 3 years working experience as a manager in the Safety Department of an airline or MRO (Maintenance, Repair, and Operations) Good understanding of Safety Management Principles as described in ICAO Document 9859. Working experience in the following fields would be advantageous: Safety Investigation Root Cause Analysis Human Factors Safety Management System Previous or Current holders of an ICAO recognised state professional pilot or engineering licence would be advantageous. Working experience with any of the following medium or large commercial passenger jet aircraft - A220, A320, A330, A340, A350, A380, B737, B757, B767, B777, B747, B787. Analytical thinking and goal-oriented, who takes systematic action. Strong customer orientation Creative mindset and strong problem solving skills Highly organized and able to effectively prioritize tasks Ability and willingness to work as a team player in a highly collaborative and fast-evolving international environment Personal responsibility and resilience, independent work organization, as well as the ability to act flexibly and proactively. C2 Proficiency English level This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus India Private Limited Employment Type: Permanent - Experience Level: Professional Job Family: Aviation Safety By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Posted 3 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
We are hiring experienced travel sales consultant min 1 year travel sales experience mandatory salary- upto 65k + incentives Location- Gurgaon/Delhi/Noida Call/what's app CV- 9060745209 Required Candidate profile Call/what's app - 9060745209
Posted 3 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Hiring for Travel captive for VOICE & EMAIL Process Grad- UG with 1 year International BPO Voice experience Excellent communication 24*7 shift with TWO Off's | Package- up to 33K + 40K Incentives One Way CAB Viman Nagar CALL 9226639337 / 9270071319
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Ladakh, Leh
Work from Office
Executive Reservations 3-6 Years Full-time Leh, Ladakh Job Summary: As a Reservation Executive, you will be the first point of contact for guests, ensuring a seamless booking experience that aligns with the hotel's luxury standards. Your role involves managing reservations, responding to guest inquiries, coordinating with internal teams, and optimizing revenue through accurate pricing strategies and upselling opportunities. With a focus on delivering exceptional service, you will handle all aspects of reservations, resolve guest concerns, and maintain accurate booking records. Ideal candidates should possess experience in luxury hospitality, proficiency in reservation systems, and a commitment to creating memorable guest experiences.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Ladakh, Leh
Work from Office
Executive Front Office 3-5 Years Full-time Leh, Ladakh Job Summary: As an Executive in the Front Office Department, you will be responsible for overseeing the daily operations of the front desk, guest services, and all guest-facing functions to ensure a seamless, luxurious experience for every guest. You will manage a team of front office staff, drive service excellence, handle guest escalations, and maintain operational efficiency while upholding the hotels high standards of quality and professionalism. Your role will involve strategic coordination across departments to enhance guest satisfaction and ensure smooth check-in/check-out processes, reservation management, and guest interactions.
Posted 3 weeks ago
10.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
🚨 We’re Hiring! | Accounts Executive – Trivandrum 🚨 Are you an experienced finance professional looking for your next opportunity? Sama Travel Pvt Ltd is hiring an Accounts Executive for our Trivandrum branch . If you have 5–10 years of experience in accounting and financial operations — preferably in the travel industry , but we also welcome professionals from any industry background — we’d love to hear from you! 🔹 Location: Trivandrum 🔹 Experience: 5–10 Years 🔹 Industry: Open to all (Travel background preferred) 🔹 Role Focus: IATA BSP, airline reconciliation, ADM/ACM handling, financial reporting 🔍 Key Responsibilities: Reconcile IATA BSP settlements and manage accurate payments Handle ADM/ACM disputes with airlines Report airline sales, refunds, and commissions Manage accounts payable/receivable with partners and clients Assist in monthly closures, reconciliations, and audit processes Ensure compliance with IATA and company financial policies 🎓 Requirements: Bachelor’s or Master’s in Commerce Experience in financial reporting and reconciliations Knowledge of BSP/accounting in the travel industry is a plus Join a growing and dynamic company that values expertise and initiative! 📩 Apply now or refer someone suitable. 📧 Send your CV to: hr@samatravel.in #Hiring #FinanceJobs #AccountsExecutive #TrivandrumJobs #AccountingJobs #SamaTravel #IATABSP #JoinOurTeam #Gosama Show more Show less
Posted 3 weeks ago
2.0 - 5.0 years
2 - 6 Lacs
Gurugram
Work from Office
Contact 6202303696 for quick response Send cv with your key skills. Roles & responsibility: - Handling inbound and outbound calls, email and chats Resolving customer queries, complaints, requests efficiently Providing information about products, services, and policies Updating customer records, transactions in database Ensuring accuracy Flexible and adaptable to changing environments Ensure daily & monthly targets are achieved Remain current on all company policies and procedures Following company guidelines and quality standards Maintaining professionalism and ethical conduct Preferred candidate profile :- Graduate Can speak Arabic 2 Years minimum experience within travel process Voice Email servicing, Queue Management, Ticketing / Schedule changes / Refund / Exchanges in Sabre and Amadeus GDS.
Posted 3 weeks ago
30.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Company Description Oasis Tours India is an IATA-accredited corporate travel company managing successful business travels and events for 30 years. We provide customised travel solutions to corporate enterprises ranging from SMEs to large businesses for stress-free, cost-effective, and peaceful travel. Role Description Tour professional, assisting in handling of OBT & DOM Hotel bookings and Visa formalities. WHAT WE ARE LOOKING FOR: ● Experienced professionals familiar with the Visa formalities (from taking appointments to filling out forms to submission) for countries like Schengen, the UK, and the US. ● Must be keen to build a strong network with Outbound DMCs and vendors. ● Digital literacy, with the ability to embrace and learn new technologies. ● Familiarity with travel and MICE business, Knowledge and consumer trends. ● Strong organisational and project management skills. ● Ability to work under pressure and manage complexity. QUALIFICATIONS: ● A degree in tourism and hospitality management, or related disciplines. ● Passion for travel and service, with an interest in building a career in the sector. ● Strong communication, interpersonal and persuasion skills. ● Resourcefulness and agility, with the ability to learn quickly on the job. Job Types: Full-time, Permanent Supplemental pay types: ● Performance bonus Ability to Commute: ● New Delhi, Delhi (Required) Work Location: In person *Speak with the employer* +91 9910284750 Show more Show less
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Hiring For Voice Process | Amazon !! 23 k in hand !! Mumbai Airoli 5 day working , Both side travel UG / Grad , 6 month Experience from voice bpo can apply :-22k in hand 6 Month Work from office after depends on performance for hybrid mode Required Candidate profile Need from Voice , Blended , Need only Excellent comms candidates can apply 6 Month Work from office after depends on performance for hybrid mode Ecommerce Voice 9911567769 / 9560028009/ 8860576337
Posted 3 weeks ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Location Country India Work Location Mumbai Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job Undertake the activities of the Travel Department within IATA requirements. Managing relationships with internal and external customers to maximise business levels. Managing relationships with suppliers – internal and external. Key Responsibilities And Tasks Coordination and confirmation of the below in a timely manner to include: Flights – Marine, Offshore and Commercial Accommodation Car Hire Rail Taxis Ferry’s Visas Conferences, Meetings and Events Charter Flights / Helicopters Undertake relevant admin and production of invoices / credit notes in a timely and accurate manner. To ensure the clients Travel Management Policy is always adhered too. To be cost effective in the workplace and actively look for opportunities to upsell / cross sell. Nurture relationships with clients and suppliers to improve communication, proactively seeking to provide all relevant advice and information. Escalation of relevant accounting (client or supplier) queries to a point of resolution. Assist in onboarding of new clients. Assisting the wider group with process improvements, implementation of technology and any other changes as required. Work with colleagues across all business units to ensure consistency in process and procedures, whilst sharing best practice. Any other related duties as delegated within the scope and level of the post. What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Able to use Amadeus or equivalent software Experience in a similar role Customer focussed and ability to work as part of a busy team Excellent communication skills – written and verbal Attention to detail Ability to think and react quickly and calmly when under pressure. Organised and self-motivated Can do attitude. Must be fluent in English Desirable Experience of Protas or other back office software Familiarity with sales driven environment Experience in an international/matrix structure Applications Close Date 15 Jun 2025 Show more Show less
Posted 3 weeks ago
2.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
We are looking for a skilled and experienced Ticketing and Reservation Agent to join our team in Kolkata . The ideal candidate should be proficient in using GDS systems and capable of handling all aspects of ticketing and reservations, including reissuance, refunds, and group bookings. This is a day-shift role (no night shifts or rotational hours) . Responsibilities: Issue fresh tickets and manage travel reservations accurately Process ticket reissuance and refunds as required Negotiate rates for group bookings and hotel reservations Coordinate with transport vendors and update booking notes Maintain accurate and detailed records Follow standard operating procedures at all times Requirements: Working knowledge of any GDS (Amadeus, Sabre, Galileo, Worldspan, etc.) Excellent spoken and written English communication skills Good interpersonal skills to coordinate with clients and travel partners Proficiency in Microsoft Office (Word, Excel, Outlook) Minimum 2 years of experience in ticketing/reservations IATA or Travel & Tourism certification is a plus Job Highlights: Convenient location near Park Circus, Kolkata Opportunity to work in a growing travel & tourism company Show more Show less
Posted 3 weeks ago
15.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
SENIOR MANAGER RAMP JOB PURPOSE & SPECIFIC RESPONSIBILITIES To ensure the administration is working smoothly and all documents are properly maintained. To ensure that all ramp services are in accordance with the rules laid down by customer airlines and regulatory bodies at the airport, and are in concurrence to AISATS’ standards and procedures Ensure that ramp team is updates with the latest policies, procedures and regulations To provide contributions to formulate ground handling services strategies and policies in accordance with company vision, mission, values and legal procedures, and implements the approved ones To provide necessary assistance to HOD - Ramp in relations to customers and airport authorities To ensure that ramp services are recorded and billed to respective clients and to ensure there is no revenue loss To assist HOD - Ramp to reduce operational costs and optimize resources To assist HOD - Ramp to ensure that aircraft cleaning (including transit, enhances, deep and aircraft exterior cleaning) are planned as per agreed SLA with clients Leads/Coordinates his/her subordinates during his/her shifts, delivers targets, monitors and evaluates his/her subordinates’ performance and provides feedback, reports them HOD – Ramp. To make spot checks to ensure that ramp safety procedures are followed, take necessary steps to correct any irregularity in consultation with HOD-Ramp. To assist HOD - Ramp in preparing budgets for ramp services Observes customer satisfaction and makes proposals for improvement and submits them to HOD-Ramp. To prepare monthly working schedule of ramp services departments and submit them to HOD-Ramp for approval. To resolve day-to-day operations problems which are beyond the DM’s jurisdiction, and to inform HOD-Ramp of problems which exceed his/her authorizations To ensure that safety audit of customer airline is carried out as per the procedure. To ensure training schedule is prepared once a quarterly and all the staff are trained as per the requirement. To ensure service level agreements with the customer airlines are maintained within the limits specified. To ensure proper discipline is maintained. To monitor all the report s forwarded by the Duty Managers and to take necessary action as and when required. To maintain cordial relations with All Airline Representatives, Airport Authorities and all other agencies. To investigate any delays, accidents to equipment/personnel and to submit the report to higher authorities. To ensure high standard of safety in the handling of flights. To ensure the baggage is delivered as per the airline standard. Monitor the BOS system in Admin and Ramp. To ensure the roster is prepared once in a quarter. To ensure inventory of company assets is maintained and reviewed periodically. To handle any project as and when required. Responsible and accountable for overall quality, safety and security of operations in the assigned area of work. Responsible for reporting to his supervisors’ occurrences, events, violations and acts that may affect safety, security and company reputation. EDUCATIONAL QUALIFICATIONS University Degree Related qualification in Business Administration RELEVANT EXPERIENCE At least 15 years of airport operational experience having worked as a Station /General Manager in an operation involving a high frequency of flights with large passenger and cargo loads Expert level knowledge of passenger Services, Cargo, Ground operations and Flight Operations Thorough knowledge of mishandled baggage practices and understanding of hardware /software protocols related to airport systems Detailed knowledge of and prior experience in the negotiation and drafting of IATA Standard Ground Handling Agreements Added knowledge of Safety and Quality standards. PERSONAL CHARACTERISTICS & BEHAVIOUR A strong business acumen Demonstrated leadership and positive performance skills as it relates to managing staff Advanced level of negotiation skills Articulate, confident ,poised and engaged Show more Show less
Posted 3 weeks ago
1.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
CUSTOMER SERVICE SUPERVISOR JOB PURPOSE & SPECIFIC RESPONSIBILITIES: Coordinate and interact with various government agencies (ATC, AAI, DGCA, BCAS etc.) in order to ensure smooth flight operations (Pre/Post flight). Extend proper communication to staff periodically for delay and before schedule operations etc. Ensure safe and secure operations and flight departure on or before schedule time in coordination with the respective flight supervisors. Establish counter management, queue management and proper boarding guidelines. Coordinate crew movement as per the airline specifications. Ensure FHR is properly filled and timely signed by respective airline representative. With proper roistering ensure availability of adequate trained manpower at respective locations within the passenger terminal and coordinate with duty officers of other departments for the same. Provide staff information to the Duty Manager for their evaluation. Handle staff grievances and complaints and other administrative issues which need not be escalated. Ensure adequate availability of staff in each functional area. Ensure availability of required handling equipment. Ensure staff follows procedures as per training rendered Ensure terminal discipline at all times. Monitor roistering of staff for effective cross utilization. Arrange and ensure transportation of crew and staff, where applicable. Liaison with carriers, Authorities at the airport, OAL and handling agencies. Ensure that the performance standards set forth in the carrier's handling agreement are met in all respects. Contact customer airlines for their feedback. Coordinate the activities of the airport operations as far as flight handling is concerned and extend proper communication to staff periodically. Monitor the flight operations including pre-flight, arrivals, and departure and post flight activities. Conduct briefing in advance of the day's operations and solutions to the problems faced by the staff periodically. Assist the Duty Manager in staff appraisal reports as per company rules. Coordinate and interact with various government agencies and maintain rapport in order to ensure smooth flight operations. Encourage staff involvement for constant operations improvement. Handle staff grievances and complaints within a reasonable time span and escalate to Duty Manager wherever required. Handle multiple tasks to maintain optimum work output. Update staff about changes and advise them about their progress periodically verbally and in writing. Ensure proper implementation of company policies and procedures. Sanction/monitor leave records of staff and check sufficient staff is available for flight requirement. Allocate staff as per airline requirement Brief the team on special instructions and distribute the duties Ensure necessary stationery and documents for flight handling Ensure flight number, destination and time are displayed correctly Ensure filing of flight documents Ensure Special Handling Ensure Check in Counter Conduct pre-flight and post flight briefing Assist and guide team/staff when facing difficulty in handling passengers Process standby passengers, interline passengers, upgrading and passengers require special handling Coordinate between boarding, counters, arrivals, MHB staff Ensure boarding and gate function Sort out discrepancies like duplicate check-in, immigration cases, missing passengers, seat duplicating etc. Meet the Airline representative and take briefing. Take charge of flights assigned in Passenger Service Operations. Allocate the staff as per Airline requirement. Conduct pre-flight briefing and ensure that his subordinates are conversant with the standing regulations and procedures. Ensure that each passenger is handled according to precision timing and procedures as per airlines standards. Assist and guide Customer service agent I and agent II facing difficulty in handling passengers. Process standby passengers, interline passengers, upgrading and other passengers that require special handling. Ensure staff verify validity of flight coupons and reconcile tickets with the passenger load. Coordinate between boarding control, Counters, Arrivals, MHB staff, boarding gate staff. Sort out discrepancies and last minute requests at the counter and gate (e.g. duplicate check in, immigration cases, seat duplication, missing passengers, upgrading and seat change etc.,) Ensure complete the Check - In Control Form or Gate Report, recording in detail any incident and action taken. Responsible for housekeeping and cleanliness of the work area. Perform any other duties as assigned by his superiors. Update self with the changes / update – Airline wise. Recording incidents and action taken Responsible for housekeeping and cleanliness of work area Perform any other functions as required by the –PAX Responsible and accountable for overall quality, safety and security of operations in the assigned area of work. Responsible for reporting to his supervisors’ occurrences, events, violations and acts that may affect safety, security and company reputation. EDUCATIONAL QUALIFICATIONS Bachelors/Master’s Degree or, Equivalent. RELEVANT EXPERIENCE Minimum 36 Months of experience in Aviation industry out of which at least 1 year should be at CSSA level. Extensive hands-on experience and training in Flight and Ground Operations Passenger Services Airline Administration Dealing with Airports and other authorities. Knowledge of Airport Safety & Security Regulations especially Terminal operations including DGR, IATA, ICAO BCAS requirements. Thorough knowledge of GHA, IATA Regulations, Airport Handling Standards. Willingness to work in night shifts and extended hours. Excellent command over spoken and written English. Adequate knowledge of computers. Sense of responsibility towards customer needs and expectations. Motivational and leadership qualities. PERSONAL CHARACTERISTICS & BEHAVIOURS Demonstrate excellent supervisory and leadership skills Good communicator and able to relate to all levels of staff with excellent interpersonal skills Fluency in written and spoken English. Individual with high energy levels. Ability to lead a diverse team and display leadership skills While handling cross-sectional team. Ability to think logically, in addition to managing operational pressure A problem solver, with the ability to make quick decisions based on available facts. Proven ability to lead, mentor and a young and dynamic group of talent. Ability to understand and interpret customer airlines operational manuals Ability to work in teams, whilst displaying a high degree of motivation, enthusiasm and commitment Show more Show less
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in ticketing, ticket issue, reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR creation, fresh bookings, reservations, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: 1 to 15 years Qualification: HSC/Graduation/Post-Graduation Location: Nahur(WFO) Shift: Full Night Shifts (2 rotational week off) Job description: Ensures service delivery and customer satisfaction Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and apply appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensure tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent verbal & written communication Thorough knowledge of all existing Operations systems and Amadeus knowledge must. Self-assertive, commercial insight and effective time management Ability to work creatively and analytically. Proficient in MS Office with good Excel knowledge. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.
Posted 3 weeks ago
15.0 - 20.0 years
25 - 30 Lacs
Navi Mumbai
Work from Office
Oversees national air freight ops, ensuring efficiency, compliance, profitability, vendor management, team leadership, and business growth. Requires 15–20 yrs in logistics, 8–10 in management.
Posted 3 weeks ago
0.0 years
0 Lacs
Ghansoli, Navi Mumbai, Maharashtra
On-site
Travel associate- Inbound call in a UK-based travel process* *MALES ONLY* *Salary - Max 40k CTC* *Designation: Travel associate- Inbound call - International Process* Location: , Ghansoli, Navi Mumbai, Maharashtra 400710, Work off: rotational 6 week-off monthly Benefits: Provident Fund, Medical Insurance, Attendance Bonus, Night shift allowances, Paid leaves, Birthday leave, Gratuity, ESIC Job Role: 1) Assisting passengers in selecting the best holiday package 2) Advising them on Visa processing and Embassy guidelines 4) Making reservations for passengers on European tour packages 5) Handling FIT inquiries and customization Coordination with clients and vendors for Hotel Accommodation 6) Adherence to Quality guidelines and focusing on customer satisfaction Requirement: 1-4 Years exp in Voice Process (International Pref) IATA Certification Preferred Excellent communication Skills mandatory Qualification: HSC/Grad Need people from Nearby (Panvel to Thane) Freshers with excellent comms will also do (Avoid Btech,BE) Sameer 9004984205 Job Types: Full-time, Fresher Pay: ₹20,573.22 - ₹34,517.90 per month Benefits: Provident Fund Schedule: Evening shift Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
3.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Job Description: Job Description: The jobholder leads Airbus Product Safety activities in the region India, Bangladesh, Bhutan, British Indian Ocean Territory, Maldives, Mauritius, Nepal, Seychelles, Sri Lanka for all safety matters with authorities, customer airlines and other aviation industry stakeholders. The jobholder reports to the Regional Safety Director SA (South Asia) located in New Delhi. As Regional Safety Director South Asia, you will interact directly with the CEOs of the customer airlines in the region (including the major ones), the Director Generals of National Aviation Authorities (NAA) and, where required, with the Ministry of Transport. Objective = You must have the capability to persuade at executive level to take the actions required to efficiently address the identified safety risks. Responsibilities: Lead Global Regional Airbus Safety Plan and In-Service Operations Evaluation Group activities in South Asia: Maintain and further develop relationships between Airbus, international institutions (e.g. International Civil Aviation Organization (ICAO)), governmental institutions (e.g. NAA), customer airlines, industry groups (e.g. Association of Airlines, International Air Transport Association (IATA), International Federation of Air Line Pilots' Associations (IFALPA)) and other industry stakeholders involved in aviation safety in the region. Identify potential safety issues relevant to the Air Transportation System regional environment with a strong but non-exclusive focus on : Customer airlines: Flight Operations, Maintenance and Engineering, Training, Safety Management System (SMS), NAA: Oversight System (Operations, Airworthiness and Personal Licencing) and State Safety Programs Air Navigation System: Air Transport Management and Performance Based Navigation aspects. Define and deploy appropriate mitigation plans to address these safety issues and ensure consistency of said safety plans with other regions, so that Airbus actually speaks one voice on safety matters. When applicable, create and manage conditions for the deployment of Safety Cooperation Agreements between Airbus and ICAO Member states in the region. Create the conditions for the development/enhancement of a good safety culture in the region consistently with the Safety Management Systems (SMS) spirit. Support safety promotion activities for all Airbus personnel in the region in coordination with the SMS network. Support product safety enhancement activities in the region when requested. Support sales campaigns when safety matters are on the agenda. Represents Airbus during safety related events/ meetings Act as the Airbus representative to regional aviation safety groups, such as the Co-operative Development of Operational Safety and Continuing Airworthiness Program - South Asia (COSCAP), Asia Pacific Regional Aviation Safety Team (APRAST, APRASG ), etc. Represents Airbus at national and/or international aviation safety seminars organized by ICAO or other institutions in the region. Promote the image of the company in terms of safety initiatives Contributes to Airbus Aircraft accident incident activities Create and maintain the conditions to ensure Airbus has direct access to and can participate in official accident investigations in case of an Airbus aircraft accident occurring in the region. Support the Airbus product safety department in all tasks related to an ICAO Annex 13 Airbus accident/major incident investigation in the region . Outputs For the South Asia region: Lead the establishment and maintain long-term relationship between Airbus, government, customer airlines, industry groups and other industry stakeholders involved in aviation safety, Lead the deployment of targeted action plans and ensure their efficiency, Represents Airbus during safety related events / meetings Contributes if required to Airbus Aircraft accident incident activities. Requirements At least 3 years working experience as a manager in the Safety Department of an airline or MRO (Maintenance, Repair, and Operations) Good understanding of Safety Management Principles as described in ICAO Document 9859. Working experience in the following fields would be advantageous: Safety Investigation Root Cause Analysis Human Factors Safety Management System Previous or Current holders of an ICAO recognised state professional pilot or engineering licence would be advantageous. Working experience with any of the following medium or large commercial passenger jet aircraft - A220, A320, A330, A340, A350, A380, B737, B757, B767, B777, B747, B787. Analytical thinking and goal-oriented, who takes systematic action. Strong customer orientation Creative mindset and strong problem solving skills Highly organized and able to effectively prioritize tasks Ability and willingness to work as a team player in a highly collaborative and fast-evolving international environment Personal responsibility and resilience, independent work organization, as well as the ability to act flexibly and proactively. C2 Proficiency English level This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus India Private Limited Employment Type: Permanent------- Experience Level: Professional Job Family: Aviation Safety By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Show more Show less
Posted 3 weeks ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Key Responsibilities Manage core accounting and financial operations Maintain accurate books of accounts and general ledgers in accordance with accounting standards Prepare daily, weekly, and monthly financial summaries for management Ensure timely preparation of profit and loss statements, balance sheets, and cash flow statements Manage bank reconciliations, petty cash, and inter-company transfers File GST returns, TDS returns, and other statutory filings on time Reconcile input tax credit with GST portal Coordinate with auditors and consultants for statutory and internal audits Ensure compliance with income tax laws, professional tax, and PF/ESI if applicable Manage vendor accounts including hotels, transporters, airlines, and destination management companies Oversee receivables from B2B agents, corporate clients, and direct customers Prepare and manage cost sheets and profitability analysis for each tour or package Reconcile online booking platforms and payment gateways such as Razorpay and PayU Assist in annual budgeting and monthly forecasting with actual versus budget variance analysis Monitor expense reports and support cost control measures across departments Identify trends in revenue and expenses and provide strategic insights for business decisions Utilize tools like Tally, Zoho Books, QuickBooks, and Excel for accounting and reporting Support digital payment tracking, UPI audits, and reconciliation Implement financial process improvements to ensure efficiency and accuracy Requirements Hold a bachelor's degree in commerce, finance, or accounting (MBA Finance or CA Inter preferred) Possess 1–2 years of experience in a finance role, preferably in the travel, hospitality, or service sector Demonstrate strong knowledge of Indian tax laws including GST and TDS and compliance requirements Exhibit advanced MS Excel skills and experience with accounting software Show strong attention to detail with a proactive and analytical mindset Manage multitasking, prioritizing, and meeting deadlines in a fast-paced environment Understand tour costing and pricing strategy Have experience working with CRM tools or travel ERP platforms Bring exposure to international transactions, forex accounting, or IATA billing as an added advantage About Company: Your gateway to unforgettable experiences! At Tripoclan Travel, we believe that travel is more than just seeing new places - it's about immersing yourself in new cultures, connecting with people from all walks of life, and creating memories that will last a lifetime. We offer a wide range of travel services, from personalized itineraries and curated experiences to exclusive deals and discounts. Our team of experts is passionate about helping you plan the perfect trip, no matter your budget or interests. Show more Show less
Posted 3 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Chandigarh, New Delhi, Gurugram
Work from Office
Call/Whats app CV 8279983161 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida Salary upto 60K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 8279983161
Posted 3 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
New Delhi, Gurugram
Work from Office
Call/Whats app CV- HR 7304172331 2 years travel sales experience mandatory in PPC OR Meta calls US and Spanish Bilingual Salary upto 55k+Incentives cabs+meal Location-Gurgaon Required Candidate profile Call/Whats app CV- HR 8368904214
Posted 3 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Travel Consultant – Intl Airfare & Group Bookings | Mumbai | 30–35K + incentives | 1–3 yrs exp | Handle group fares, GDS ticketing, corporate travel & visa guidance | Must have intl travel exp & GDS (Amadeus/Sabre/Galileo) skills.
Posted 3 weeks ago
0.0 - 1.0 years
2 - 4 Lacs
Mumbai
Work from Office
We are looking for Dynamic Candidate with good Communication Skill Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers.
Posted 3 weeks ago
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The job market for IATA professionals in India is growing rapidly as the aviation industry expands and evolves. With a focus on ensuring safe and efficient air travel, IATA professionals play a crucial role in various aspects of the industry, including ticketing, reservations, cargo operations, and more.
These cities have a high demand for IATA professionals due to the presence of major airports, airlines, and travel agencies.
The average salary range for IATA professionals in India varies based on experience and job role. Entry-level positions may offer a salary between INR 2-4 lakhs per annum, while experienced professionals can earn between INR 6-12 lakhs per annum.
A typical career path in the IATA field may progress from Junior Travel Consultant to Senior Travel Consultant, followed by roles such as Operations Manager or Sales Manager. With experience and additional certifications, individuals can advance to positions like Regional Director or Vice President of Operations.
In addition to IATA certification, IATA professionals may benefit from having skills in customer service, communication, problem-solving, and attention to detail. Knowledge of GDS systems like Amadeus, Sabre, or Galileo can also be advantageous.
As you prepare for interviews in the IATA job market in India, remember to showcase your knowledge, skills, and passion for the aviation industry. By demonstrating your expertise and readiness to excel in this field, you can confidently pursue rewarding opportunities and contribute to the dynamic world of air travel. Good luck!
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