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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

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Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

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0 years

0 Lacs

Pune, Maharashtra, India

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Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

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Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Linkedin logo

Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

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4.0 years

0 - 0 Lacs

Cochin

On-site

Job Summary: The Tour Operation Manager is responsible for overseeing and managing the planning, execution, and quality of both domestic and international tours. The role includes managing tour packages, coordinating with suppliers and vendors, ensuring customer satisfaction, and handling team operations. The ideal candidate should possess excellent organizational, leadership, and communication skills, along with a deep understanding of the travel industry. Key Responsibilities:1. Tour Planning & Management: 2. Team Leadership & Coordination: 3. Client Interaction & Customization: 4. Vendor and Supplier Management: 5. Sales Support & Reporting: 6. Operational Efficiency & Compliance: Required Qualifications & Skills: Bachelor’s degree in Tourism, Hospitality, Business Management, or related field. Minimum 4–6 years of experience in tour operations, including international tours. Strong knowledge of global destinations, visa processes, and travel logistics. Excellent negotiation, leadership, and interpersonal skills. Proficient in MS Office, travel software/CRMs, and GDS systems (Amadeus, Galileo, etc.). Ability to work under pressure and handle multiple tasks effectively. Willingness to travel occasionally for inspections or to accompany groups. Preferred Attributes: Multilingual abilities (especially Hindi or regional language + English). Certification in travel & tourism or IATA preferred. Experience in handling group tours and MICE (Meetings, Incentives, Conferences & Events). Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Experience: Tour operations Manager: 3 years (Required) Language: English and Malyalam (Required) Work Location: In person

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3.0 years

0 Lacs

Delhi

On-site

Job Description: Job Description: The jobholder leads Airbus Product Safety activities in the region India, Bangladesh, Bhutan, British Indian Ocean Territory, Maldives, Mauritius, Nepal, Seychelles, Sri Lanka for all safety matters with authorities, customer airlines and other aviation industry stakeholders. The jobholder reports to the Regional Safety Director SA (South Asia) located in New Delhi. As Regional Safety Director South Asia, you will interact directly with the CEOs of the customer airlines in the region (including the major ones), the Director Generals of National Aviation Authorities (NAA) and, where required, with the Ministry of Transport. Objective = You must have the capability to persuade at executive level to take the actions required to efficiently address the identified safety risks. Responsibilities: Lead Global Regional Airbus Safety Plan and In-Service Operations Evaluation Group activities in South Asia: Maintain and further develop relationships between Airbus, international institutions (e.g. International Civil Aviation Organization (ICAO)), governmental institutions (e.g. NAA), customer airlines, industry groups (e.g. Association of Airlines, International Air Transport Association (IATA), International Federation of Air Line Pilots' Associations (IFALPA)) and other industry stakeholders involved in aviation safety in the region. Identify potential safety issues relevant to the Air Transportation System regional environment with a strong but non-exclusive focus on : Customer airlines: Flight Operations, Maintenance and Engineering, Training, Safety Management System (SMS), NAA: Oversight System (Operations, Airworthiness and Personal Licencing) and State Safety Programs Air Navigation System: Air Transport Management and Performance Based Navigation aspects. Define and deploy appropriate mitigation plans to address these safety issues and ensure consistency of said safety plans with other regions, so that Airbus actually speaks one voice on safety matters. When applicable, create and manage conditions for the deployment of Safety Cooperation Agreements between Airbus and ICAO Member states in the region. Create the conditions for the development/enhancement of a good safety culture in the region consistently with the Safety Management Systems (SMS) spirit. Support safety promotion activities for all Airbus personnel in the region in coordination with the SMS network. Support product safety enhancement activities in the region when requested. Support sales campaigns when safety matters are on the agenda. Represents Airbus during safety related events/ meetings Act as the Airbus representative to regional aviation safety groups, such as the Co-operative Development of Operational Safety and Continuing Airworthiness Program - South Asia (COSCAP), Asia Pacific Regional Aviation Safety Team (APRAST, APRASG ), etc. Represents Airbus at national and/or international aviation safety seminars organized by ICAO or other institutions in the region. Promote the image of the company in terms of safety initiatives Contributes to Airbus Aircraft accident incident activities Create and maintain the conditions to ensure Airbus has direct access to and can participate in official accident investigations in case of an Airbus aircraft accident occurring in the region. Support the Airbus product safety department in all tasks related to an ICAO Annex 13 Airbus accident/major incident investigation in the region . Outputs For the South Asia region: Lead the establishment and maintain long-term relationship between Airbus, government, customer airlines, industry groups and other industry stakeholders involved in aviation safety, Lead the deployment of targeted action plans and ensure their efficiency, Represents Airbus during safety related events / meetings Contributes if required to Airbus Aircraft accident incident activities. Requirements: At least 3 years working experience as a manager in the Safety Department of an airline or MRO (Maintenance, Repair, and Operations) Good understanding of Safety Management Principles as described in ICAO Document 9859. Working experience in the following fields would be advantageous: Safety Investigation Root Cause Analysis Human Factors Safety Management System Previous or Current holders of an ICAO recognised state professional pilot or engineering licence would be advantageous. Working experience with any of the following medium or large commercial passenger jet aircraft - A220, A320, A330, A340, A350, A380, B737, B757, B767, B777, B747, B787. Analytical thinking and goal-oriented, who takes systematic action. Strong customer orientation Creative mindset and strong problem solving skills Highly organized and able to effectively prioritize tasks Ability and willingness to work as a team player in a highly collaborative and fast-evolving international environment Personal responsibility and resilience, independent work organization, as well as the ability to act flexibly and proactively. C2 Proficiency English level This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus India Private Limited Employment Type: Permanent - Experience Level: Professional Job Family: Aviation Safety By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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2.0 - 7.0 years

2 - 3 Lacs

Mumbai

Work from Office

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For our client, a travel company, having offices in Mumbai & Delhi, we are looking for professionals into Ticketing - DOMESTIC. Excellent command over English, pleasing and convincing personality, good to operate on travel ticketing sites & software. Required Candidate profile Experienced in Air ticketing, using software and sites for the same.. comparison between airlines, excellent communication skills. Budget for this opening is around 25,000. Work from Office.

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40.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

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For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities: Incident Logging and Troubleshooting: Serve as the first point of contact for users experiencing technical issues. Log incidents, categorize issues, and provide basic troubleshooting to resolve hardware, software, network, and application problems. Problem Resolution: Troubleshoot and resolve common technical problems, including issues with operating systems, email, network connectivity, printers, and other IT services. Provide step-by-step assistance to end-users via phone, email, or chat. Escalation Management: Identify issues that cannot be resolved at the L1 level and escalate them to higher support levels (L2/L3) as needed, ensuring timely and efficient escalation with proper documentation. User Communication: Maintain effective communication with end-users throughout the resolution process, providing updates on the status of incidents and ensuring customer satisfaction. Documentation: Maintain accurate records of incidents, resolutions, and troubleshooting steps in the incident management system (e.g., ServiceNow, JIRA). Update knowledge base articles and troubleshooting guides as needed. Software and Hardware Support: Assist with the installation, configuration, and basic maintenance of software and hardware, including workstations, laptops, printers, and peripherals. Account Management: Help manage user accounts, including password resets, account unlocks, and permissions, in accordance with organizational policies and procedures. User Training: Provide basic user training and guidance on software, tools, and processes as needed, helping users understand how to utilize IT resources effectively. Monitoring and Alerts: Monitor system alerts and notifications to proactively address potential issues before they impact end-users, following established protocols. Service Improvement: Identify recurring issues or common requests and provide feedback to the team to improve processes, user experience, and efficiency. Qualifications: Bachelor’s degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience). Basic understanding of IT systems, hardware, software, and network technologies. Familiarity with service management tools (e.g., ServiceNow, JIRA, Zendesk) and ticketing systems is a plus. Strong problem-solving skills with the ability to diagnose and resolve basic technical issues. Excellent verbal and written communication skills, with a customer-centric approach to service delivery. Ability to work effectively in a team environment and interact with users of varying technical proficiency. Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple requests. Eagerness to learn new technologies and grow within the IT support field. Preferred: Previous experience in an IT support or customer service role is a plus. Basic knowledge of operating systems (Windows, macOS, Linux), office productivity tools (e.g., Microsoft Office, Google Workspace), and remote support tools. Familiarity with networking basics, including TCP/IP, VPN, DNS, and DHCP. IT certifications (e.g., CompTIA A+, Microsoft Certified: Windows, or equivalent) are a plus but not required. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

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6.0 - 10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go. Job Purpose The Travel Lead will be responsible for overseeing and managing all travel-related activities within the organization at TechnipFMC India. This includes developing and implementing travel policies, providing guidance and training to employees, setting up efficient processes, monitoring and controlling travel costs, and serving as the subject matter expert (SME) for all travel-related matters. You Are Meant For This Job If Develop and Implement Travel Policies: Create, update, and enforce travel policies to ensure compliance and cost-effectiveness. Guidance and Communication: Provide clear guidance and communication to employees regarding travel policies and procedures. Training: Conduct training sessions for employees on travel policies, booking procedures, and best practices. Process Management: Establish and maintain efficient travel booking and approval processes. Cost Monitoring and Control: Monitor travel expenses, identify cost-saving opportunities, and implement measures to control travel costs. Vendor Management: Negotiate contracts and manage relationships with travel service providers. Travel Support: Provide support and assistance to travel POC’s/admins with travel-related inquiries and issues. Will take care of hotel booking Reporting and Analysis: Generate reports on travel expenses and trends, and provide insights to senior management. Compliance: Ensure compliance with all relevant regulations and company policies. Continuous Improvement: Continuously evaluate and improve travel processes and policies. Event Management: Managing all aspects of senior management & large events Qualifications & Experience Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience as a Travel Lead/Manager or in a similar role. Strong knowledge of travel management processes and best practices. Excellent communication and interpersonal skills. Experience in international travel, flight booking, visa process, flight routing Transit visa 6-10 years experience and above Seaman book process Experience in CWT, IATA, Galileo is a plus Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Show more Show less

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4.0 - 6.0 years

3 - 6 Lacs

New Delhi, Gurugram

Work from Office

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Role & responsibilities Handling queries related to reservations, ticketing and other functional areas of Amadeus Creation and Issuance of tickets on Amadeus system Cancellation, reissue, refund, void etc. Any other tasks and duties as may be required by time to time. Mode of Service: On Call, Chat and Email. Preferred candidate profile Good Communication in English & Hindi must. Experience in travel industry with the working knowledge of Amadeus or other GDS is mandatory. Should match the Qualification Requirements.

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3.0 - 5.0 years

3 - 6 Lacs

Navi Mumbai, Kalyan/Dombivli, Mumbai (All Areas)

Work from Office

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Greetings from Sutherland!!! We are hiring for international Airline (Travel) process Domain - Interline profile and Fare Audit profile. Location - Airoli (Navi Mumbai) Work Mode - Work from Office Designation - Sr. Associate / Lead Associate Minimum 4-5 Years of Experience is required Immediate joiners preferred Roles and Responsibilities: For Interline Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Interline Inward and Outward is Mandatory Evaluation and Initiation of 3rd Rejections cases Experience on SPA and Source Code Error Clearing Quality check of tickets Bills receivables and Payable Roles and Responsibilities: For Sales PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Desired Candidate Profile Should have minimum 3-5 years of experience in Travel (Interline) process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 7028312315 or mail your CV on vijeta.kamble1@sutherlandglobal.com with subject line - "Travel Process - Interline / Sales PRA / Fare Audit"

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1.0 - 6.0 years

2 - 7 Lacs

New Delhi, Gurugram

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Call/Whats app CV- HR 7304172331 2 years travel sales experience mandatory in PPC OR Meta calls US and Spanish Bilingual Salary upto 60k+Incentives cabs+meal Location-Gurgaon Required Candidate profile Call/Whats app CV- HR 7304172331

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0.0 - 3.0 years

1 - 4 Lacs

Chandigarh

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|a Dynamic Candidate with good Communication Skills Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers. Desired Candidate Profile 10th,12th,Any degree,Diploma

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0.0 - 3.0 years

1 - 3 Lacs

Nashik

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The duties and responsibilities of ground staff at the airport is very vast They are the one to perform all task from commercial to technical First prime duty of a ground staff is to make sure about the safety and comfort of the passengers Their duties include to check the baggage, cleaning and to make flight experience pleasant Some ground staff is responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight and some groud staff works in direct contact with customers, handling their queries

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0.0 - 1.0 years

2 - 4 Lacs

Kolkata

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We are looking for Dynamic Candidate with good Communication Skill Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers.

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0.0 - 3.0 years

2 - 5 Lacs

Mumbai

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Designation- Ground Staff Qualification- Minimum 12th Pass with Good Communication Skills Salary- 25000/- Location- Shimla Airport Duties Responsibilities- The duties and responsibilities of ground staff at the airport is very vast They are the one to perform all task from commercial to technical First prime duty of a ground staff is to make sure about the safety and comfort of the passengers Their duties include to check the baggage, cleaning and to make flight experience pleasant Some ground staff is responsible for

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0.0 - 3.0 years

1 - 4 Lacs

Dibrugarh

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|a Dynamic Candidate with good Communication Skills Roles and Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers. Desired Candidate Profile 10th,12th,Any degree,Diploma

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1.0 - 3.0 years

2 - 5 Lacs

Pune

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Tensoten Services is looking for Opening For Air Ticketing Executive to join our dynamic team and embark on a rewarding career journey Book and manage flight reservations for customers Handle ticket modifications, cancellations, and queries Ensure compliance with airline policies and procedures Maintain accurate records and provide excellent service

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1.0 - 4.0 years

1 - 4 Lacs

Shimla

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Tensoten Services is looking for Air Ticketing Executive Job in Shimla to join our dynamic team and embark on a rewarding career journey Book and manage flight reservations for customers Handle ticket modifications, cancellations, and queries Ensure compliance with airline policies and procedures Maintain accurate records and provide excellent service

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1.0 - 3.0 years

2 - 5 Lacs

Kolkata

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Tensoten Services is looking for Opening For Air Ticketing Executive to join our dynamic team and embark on a rewarding career journey Book and manage flight reservations for customers Handle ticket modifications, cancellations, and queries Ensure compliance with airline policies and procedures Maintain accurate records and provide excellent service

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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Assist in the development and execution of test plans and test cases for new system implementations. Perform functional, integration, and regression testing to validate new features and system changes. Document test results, report defects, and work with development teams to facilitate issue resolution. Support the creation and maintenance of QA documentation, including test scripts, test cases, and defect logs. Participate in the review and analysis of implementation requirements to ensure comprehensive testing. Collaborate with QA and project teams to ensure timely and effective testing and validation. Contribute to process improvements by identifying and suggesting enhancements to QA practices.

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2.0 - 3.0 years

2 - 3 Lacs

Manesar

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plastic Injection Molding. Knowledge about production process. Line balancing, cycle time and other operation of production. SIP, SOP, PPAP etc. Defect handling. Fixture & Breakdown management. IATF 16949:2016 / ISO Rejection & Overtaken control

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40.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

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For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Principal – Costumer Success Mumbai Role purpose As a Principal – Costumer Success, you will cultivate and maintain strong relationships within assigned accounts, ensure high levels of customer satisfaction, facilitate the delivery of customers desired business outcomes, leading to strong renewals, retention and growth opportunities. You will work closely with our customers alongside sales, service delivery, PMO, product management and Finance teams to ensure our services are delivered successfully. Duties And Responsibilities Build relationships with assigned customers, help them with issues and continually delight them with a positive, customer centric attitude. Work closely with customers to ensure that they are finding value in our products and services. During onboarding, ensure that customers are properly trained and educated on product usage; so their adoption time is minimized Educate customer on the use and benefit of our products Work closely with Sales, PMO, Support and other Technical Teams to ensure an exceptional customer experience and take care of any escalations Be a customer advocate, capturing customer feedback and reporting requests to respective teams. Be the voice of the customers in the company, providing the suitable balance between the customer’s requests and the company’s vision. Identify need for improvement in process and work across teams to effect this Develop and share best practices with team members to continually improve quality, effectiveness and efficiency of our processes Knowledge, Experience & Skills More than 3 years of experience in project management, customer success or account management position Knowledge of software development lifecycle and the delivery process in an IT organization Excellent presentation and communication skills Ability to collaborate with team members at all levels of the organization Ability to work with external customers at various levels in their organization (C-Level, Directors and Operational Managers) What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment Equal Opportunity Accelya is an equal opportunity action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. About Accelya Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams. We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. For more information, please visit www.accelya.com What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

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2.0 - 7.0 years

3 - 8 Lacs

New Delhi, Gurugram

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Call/whats app HR 8512850830 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience mandate Location-Gurgaon/Delhi Salary upto 60K + Unlimited Incentives Required Candidate profile Travel Sales Consultant/

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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Exploring IATA Jobs in India

The job market for IATA professionals in India is growing rapidly as the aviation industry expands and evolves. With a focus on ensuring safe and efficient air travel, IATA professionals play a crucial role in various aspects of the industry, including ticketing, reservations, cargo operations, and more.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These cities have a high demand for IATA professionals due to the presence of major airports, airlines, and travel agencies.

Average Salary Range

The average salary range for IATA professionals in India varies based on experience and job role. Entry-level positions may offer a salary between INR 2-4 lakhs per annum, while experienced professionals can earn between INR 6-12 lakhs per annum.

Career Path

A typical career path in the IATA field may progress from Junior Travel Consultant to Senior Travel Consultant, followed by roles such as Operations Manager or Sales Manager. With experience and additional certifications, individuals can advance to positions like Regional Director or Vice President of Operations.

Related Skills

In addition to IATA certification, IATA professionals may benefit from having skills in customer service, communication, problem-solving, and attention to detail. Knowledge of GDS systems like Amadeus, Sabre, or Galileo can also be advantageous.

Interview Questions

  • What is IATA and what is its significance in the aviation industry? (basic)
  • How do you handle difficult customers in a fast-paced environment? (medium)
  • Can you explain the ticketing process for international flights? (medium)
  • How do you stay updated with the latest industry regulations and changes? (medium)
  • Describe a time when you had to resolve a conflict between team members. (medium)
  • What is the role of a travel consultant in ensuring customer satisfaction? (basic)
  • How do you prioritize tasks when managing multiple bookings simultaneously? (medium)
  • What are the key differences between IATA and non-IATA travel agencies? (medium)
  • How do you handle cancellations and rescheduling of flights for customers? (medium)
  • Can you discuss a challenging situation you faced while dealing with a VIP client? (advanced)
  • How do you ensure accuracy in processing payments and refunds for bookings? (medium)
  • What steps do you take to ensure data security and confidentiality of customer information? (medium)
  • How do you handle a situation where a customer is dissatisfied with their travel arrangements? (medium)
  • Can you explain the process of issuing e-tickets and the associated protocols? (medium)
  • How do you keep yourself motivated and engaged in a high-pressure work environment? (medium)
  • What are the key factors to consider when recommending travel insurance to customers? (medium)
  • How do you handle last-minute changes to itineraries or flight schedules? (medium)
  • Can you discuss a successful sales strategy you implemented to upsell travel packages? (medium)
  • How do you ensure compliance with international travel regulations and restrictions? (medium)
  • What software or tools do you use to streamline your workflow as a travel consultant? (basic)
  • How do you handle discrepancies or errors in bookings made by customers? (medium)
  • Can you explain the process of issuing group bookings for corporate clients? (medium)
  • How do you handle situations where flights are overbooked or unavailable for booking? (medium)
  • What are your long-term career goals in the travel and tourism industry? (basic)

Closing Remark

As you prepare for interviews in the IATA job market in India, remember to showcase your knowledge, skills, and passion for the aviation industry. By demonstrating your expertise and readiness to excel in this field, you can confidently pursue rewarding opportunities and contribute to the dynamic world of air travel. Good luck!

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