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40.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. What will you do? Understand and gather the requirements, Create Gap sheet and obtain sign off from customer Question to refine requirements Translate business process flow into FRS (Functional Requirement Specifications) for Current Product Engineering Group. Understanding of Inter-related process impact Provide Solutions by mapping various business processes of client with the Product Business Risk Identification and Mitigation - giving feed to Project Managers Analysis of Testing results and signoff Facilitate End User Training and signoff CSAT (Customer Satisfaction) Guide and mentor the Business Analysts Provide support and review for product documentation and training manuals What do you need to know? Preferably from an Airline Background related Travel and Tourism (IATA Certified) or exposure to Passenger Revenue Accounting, Credit card Billing, Revenue Assurance, or Refund Management Bachelor's degree in business, marketing, computer science, or a related field (or equivalent work experience). Proven experience of minimum 7-8 years in a Business Consultant/Subject matter expert or Business Analyst or similar role, preferably in the product industry. Technical Skills - Proficiency in data analysis tools such as PL/SQL, or Java Strong understanding of SAFe and Agile product management principles and practices. Excellent verbal and written communication skills, with the ability to effectively present complex concepts to both technical and non-technical audiences. Excellent in MS office tools like, Word, Excel, Presentation, Visio Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams. Analytical mindset with the ability to gather and interpret data and market research. Self-motivated and results-oriented, with a proactive and hands-on approach to problem-solving. Familiarity with security and access management products or related technologies is a plus. Ability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously. Good self-management skills, including ability to escalate issues in a timely manner and work to deadlines. Key Competencies: Attention to detail and accuracy in analysis. Strong interpersonal skills to foster client and team relationships Strategic thinking and ability to link analysis to actionable outcomes. Adaptability and willingness to learn in a dynamic environment. Initiative and drive to deliver high-quality work under deadlines. What do we offer? Flexible working hours Training Courses and Workshops Healthy lifestyle Work-life balance Excellent, dynamic and multicultural environment What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Posted 2 weeks ago
2.0 years
3 - 5 Lacs
Raipur, Chhattisgarh, India
On-site
This role is for one of Weekday's clients Salary range: Rs 300000 - Rs 500000 (ie INR 3-5 LPA) Min Experience: 2 years Location: Raipur, Chhattisgarh JobType: full-time Requirements About the Role: We are seeking an experienced and detail-oriented International Ticketing Executive to join our growing team. The ideal candidate will play a critical role in managing flight and travel bookings for international clients. This role requires a deep understanding of global travel regulations, proficiency in ticketing systems, and the ability to provide end-to-end support, including hotel booking knowledge via platforms such as Myunn.com . If you're a travel professional with excellent communication skills, a customer-first mindset, and a strong grasp of international ticketing procedures, we encourage you to apply. Key Responsibilities: Flight Ticketing (International): Handle bookings, reservations, and cancellations for international air travel using global distribution systems (GDS) like Amadeus, Galileo, or Sabre. Ensure accuracy in fare rules, ticket issuance, refunds, and exchanges. Hotel Coordination: Assist customers in identifying hotel accommodation using platforms such as Myunn.com or other B2B/B2C hotel platforms. Match client preferences and budgets with suitable hotel options, ensuring quality and satisfaction. Visa and Travel Documentation: Guide customers on visa processes, documentation, and travel insurance requirements. Ensure all documents are in order before finalizing bookings. Client Interaction and Service: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Address any concerns and resolve travel-related issues proactively to ensure customer satisfaction. Computer Proficiency: Utilize Computer Vision-enabled systems (if applicable within internal tools) for document scanning, ticket validation, or travel ID checks. Work with CRM systems and ticketing software to manage client data efficiently. Payment and Reporting: Manage payment transactions for bookings. Prepare and maintain reports related to sales, refunds, customer queries, and cancellations. Cross-functional Coordination: Liaise with internal departments like customer support, finance, and operations for seamless service delivery. Coordinate with airline partners and hotel vendors for booking confirmations and dispute resolutions. Required Skills & Qualifications: Minimum 2+ years of experience in international ticketing and travel operations. Proficiency in using GDS platforms (e.g., Amadeus, Galileo, Sabre). Familiarity with hotel booking platforms such as Myunn.com is an added advantage. Working knowledge or exposure to Computer Vision technologies (preferred but not mandatory). Excellent verbal and written communication skills. Strong customer service orientation and interpersonal skills. Ability to multitask and prioritize work in a fast-paced environment. High level of accuracy and attention to detail. Preferred Qualifications: Degree or diploma in Travel & Tourism, Hospitality, or related fields. Certification in IATA or travel ticketing courses. Prior experience working in a travel agency or corporate ticketing environment
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support - Travel Process Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0 years
4 - 4 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Senior Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: international travel bookings,travel,customer-oriented,customer service,amadeus gds,problem-solving skills,excellent communication,mis,routing,communication,iata,travel consultant,gds systems,time management,communication skills,management,travel booking,customer-oriented approach,it,travel management systems,attention to detail,travel & tourism,travel consulting,travel itinerary creation,travel bookings,routings,client communication,problem solving,reservations and cancellations handling,domestic and international reservations,amadeus,reservations management,problem-solving,domestic travel bookings,travel planning,adaptability,domestic travel management,visa processing knowledge,travel management,transfer coordination,visa processing,international fares,detail-oriented,routing knowledge,itinerary planning,domestic and international travel reservations,knowledge of travel trends,international travel management,client management,gds,customer communication
Posted 2 weeks ago
0 years
3 - 6 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring Ticketing Executive - IATA/GDS for a leading Tourism Brand Job Description Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. Create day by day tailored itineraries to suit clients needs. Role Responsibilities Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred. IATA certificate desirable and would add advantage. Work Perks! - What s in it for you: We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership. Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. Work Location : Madipakkam, Chennai. For more details contact us at 9176033506/9791033506. Skills: international travel bookings,knowledge of travel trends,travel,customer-oriented,routing,customer service,amadeus gds,mis,problem-solving skills,excellent communication,collaboration,communication,iata,travel consultant,communication skills,time management,gds systems,management,travel booking,customer-oriented approach,travel management systems,travel & tourism,attention to detail,travel itinerary creation,problem solving,travel bookings,routings,client communication,travel consulting,reservations and cancellations handling,domestic and international reservations,reservations management,amadeus,problem-solving,domestic travel bookings,travel planning,adaptability,travel consultation,domestic travel management,visa processing knowledge,travel management,visa processing,transfer coordination,routing knowledge,international fares,detail-oriented,itinerary planning,domestic and international travel reservations,it,international travel management,client management,gds,customer communication
Posted 2 weeks ago
3.0 years
0 Lacs
Ghaziabad, Uttar Pradesh, India
Remote
Job Title : Full-Stack Developer for Travel Booking Platform (TripJack/TBO API) Company : Karo Flight Location : Ghaziabad, Uttar Pradesh, India Job Type : Full-Time Salary : INR 5,00,000 - 8,00,000 per annum (negotiable based on experience) About Karo Flight : Karo Flight (karoflight.com), is an upcoming dynamic online travel platform, is building a user-friendly website for flight and hotel bookings, powered by the TripJack API. We aim to deliver seamless, affordable travel solutions, competing with platforms like Agoda. Join us to create a cutting-edge travel booking experience! Job Responsibilities : Develop a fully functional travel booking website with React.js (frontend) and Node.js/Express.js (backend). Integrate TripJack API for real-time flight (750+ airlines) and hotel (800,000+ properties) search, booking, and ticketing. Design an intuitive UI/UX with filters, hotel galleries, and booking flows, using Material-UI or Ant Design. Implement a secure payment gateway (Razorpay/Stripe) for transactions. Build and manage a MongoDB or PostgreSQL database for bookings and user data. Ensure real-time data sync and 99.60% booking reliability with TripJack’s API. Deploy the platform on AWS or Vercel , ensuring scalability and security (SSL, JWT). Test APIs using Postman and ensure compliance with GDPR and IATA standards. Deliver an MVP within 6-8 weeks and provide ongoing maintenance. Requirements : 3-5 years of full-stack development experience. Proficiency in React.js , Node.js , Express.js , JavaScript , HTML , CSS . Experience with MongoDB or PostgreSQL and RESTful API integration (JSON/XML). Knowledge of UI/UX design and libraries like Material-UI or Ant Design. Familiarity with payment gateways (Razorpay, Stripe) and cloud platforms (AWS, Vercel). Preferred: Experience with travel APIs (TripJack, TBO, Amadeus) or IATA standards. Strong problem-solving, time management, and communication skills. Ability to work independently and deliver cost-effective solutions. Why Join Us? : Work on an exciting travel platform with global potential. Remote flexibility and competitive salary. Opportunity to shape a growing startup in India’s travel market. How to Apply : Send your resume, and portfolio to hr@karoflight.com (mailto:hr@karoflight.com) with the subject “Full-Stack Developer Application”. Include links to previous projects, especially travel-related platforms or API integrations. Application Deadline : July 21, 2025]
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
udupi, karnataka
On-site
You should be well versed in GDS Softwares like Galileo, Amadeus & Sabre with corporate/B2B travel booking experience. Your responsibilities will include handling day-to-day operations and follow-ups efficiently and effectively, as well as coordinating with international travel service providers/clients to provide travel assistance to consultants. Your skill set should include IATA, Travel & Tourism or equivalent qualifications. You should have the ability to multi-task and work independently, along with excellent command over English - both written and spoken. Strong organizational skills with a keen attention to detail are essential, as well as good client interfacing and people management skills.,
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Were Hiring: Air Ticketing Executive (Amadeus Specialist) Location: Gurgaon (On-site) | Shift: Rotational Experience: 2–4 Years | Department: Travel Operations ________________________________________ Role Overview: Flights Mojo is seeking a skilled Air Ticketing Executive with hands-on experience in Amadeus GDS . The role involves ti cket issuance, reissuance, refunds, and exchanges for both domestic and international bookings. ________________________________________ Key Responsibilities: Issue/reissue/refund tickets via Amadeus GDS Handle PNRs, fare calculations & flight changes Coordinate with airlines for waivers & discrepancies Maintain accurate booking records & customer communication ________________________________________ Requirements: 1+ year of Amadeus GDS experience Strong knowledge of fare rules & IATA procedures Good communication & multitasking skills Flexible to work in shifts/weekends ________________________________________ Apply Now: Send your resume to hr@flightsmojo.com Subject: Application for Air Ticketing Executive – Amadeus
Posted 3 weeks ago
10.0 - 20.0 years
15 - 27 Lacs
Pune
Remote
The primary focus of a Pricing Specialist - Product Expert is to identify problems, recommend solutions, document requirements, and communicate the requirements and direction of new and existing products for airlines that meet the market demand and customer expectations. Roles and Responsibilities: Knowledge of ATPCO Automated Rules processing is required. Working with airlines directly, provide innovative solutions for shopping, pricing, reissues, and refunds using ATPCO fares and rules. With focus on shopping, pricing, reissues, and refunds, work with cross-functional teams to manage projects through concept, development, and implementation. During concept phase, create a project requirements document that defines all the requirements. During development phase, work closely with developers and project managers to ensure that the customer requirements are being met. During implementation and launch, work with other internal departments to ensure all elements of the launch come together to support quick adoption by new and existing customers. Create, review and update functional requirements documents and high level workflow technical design documentation for implementation of systems and applications projects. Support implementation and launch to market including managing pilots and beta tests Knowledge, Experience and Skills: Bachelor's degree with 8+ years experience in the travel industry (preferably with an airline reservation system, GDS, or travel agency. Explicit ATPCO Automated Rules processing including automated reissues (Cat 31) and refunds (Cat 33) Strong overall knowledge of ATPCO fares, pricing, and data application Strong business requirements gathering and documentation capabilities Strong analytical, critical thinking, and problem solving skills Knowledge of IATA Fare Construction a plus and experience in gathering functional requirements and writing functional requirement documents
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Ajmer
Work from Office
Role & responsibilities Issue, reissue, exchange, and refund tickets via Amadeus Monitor and resolve global schedule changes, queue management, PNR updates Support international sales teams and travel agents with fare and routing queries Coordinate with airlines, consolidators, and global partners for seamless service delivery Provide 24/7 support to overseas teams during night shift hours Preferred candidate profile 1-5years in airline, travel, or reservation roles Proficient with Amadeus GDS , ideally certified or experienced in global workflows Flexible for rotational shift(24*7)
Posted 3 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Req-Travel Sales Agents (ppc calls ) Exp- 2 years Salary - 70k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immediate joiner Only send me your cv on whatsapp - 8512850830
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Vividus Hotels is looking for Reservation Executive to join our dynamic team and embark on a rewarding career journey Able to handle incoming calls or emails and provide information to customers regarding reservations, availability, prices, and promotions Able to use reservation systems and other related software to make bookings, process payments, and confirm reservations Should be able to cross-sell, suggest additional products or services to customers, such as car rentals, tours, or restaurant reservations Able to handle customer complaints or issues effectively, often by communicating with other departments or suppliers to resolve the problem Generating reports, analyzing trends and make recommendations to management to improve customer service and sales Excellent communication and customer service skills
Posted 3 weeks ago
1.0 - 2.0 years
3 - 5 Lacs
Chennai
Work from Office
Job Title: BO - Amadeus Cryptic Specialist Location: Chennai (Mandatory) Shift: Rotational Week Off: 2 Rotational Days Off Qualification: UG, Graduate, Post Graduate Relocation: Open to candidates willing to relocate to Chennai Job Description: We are looking for professionals to join our team as BO - Amadeus Cryptic Specialists . This position is mandatory for candidates based in Chennai , or those willing to relocate. The ideal candidate should have strong knowledge of travel processes and hands-on experience with Amadeus Cryptic commands and systems. If you're passionate about the travel industry and want to be part of a dynamic back-office operations team, we want to hear from you! Key Responsibilities: Amadeus Cryptic Expertise: Work with Amadeus Cryptic commands to process and manage bookings, cancellations, and modifications for travel-related services. Travel Process Knowledge: Demonstrate an in-depth understanding of travel processes, including flight reservations, ticketing, refunds, and GDS workflows. Issue Resolution: Provide troubleshooting support to resolve complex issues related to bookings, cancellations, and passenger data. Transaction Accuracy: Ensure all travel transactions, including bookings and cancellations, are processed accurately and promptly through Amadeus Cryptic. Operational Support: Assist with back-office operations, performing data maintenance and ensuring consistency in travel-related information. Collaboration & Reporting: Work closely with cross-functional teams to streamline operations and report any issues or improvements to management. System Monitoring: Monitor the Amadeus system to ensure smooth operations and data integrity; troubleshoot and resolve any system or process-related issues. Skills & Qualifications: Strong expertise in Amadeus Cryptic commands and tools. Thorough understanding of travel processes , including flight reservations, ticketing, and cancellations. UG, Graduate, or Post Graduate qualifications. Excellent communication skills, both verbal and written. Strong problem-solving and analytical skills. Ability to manage tasks under pressure and meet deadlines. Willingness to work in rotational shifts. Chennai location is mandatory , or candidates must be willing to relocate. Why Join Us? Work in a collaborative and fast-paced environment. Opportunity for growth and learning within the travel and operations domain. Rotational shifts with 2 days off each week. Competitive salary and benefits package. Relocation assistance for candidates willing to move to Chennai. How to Apply: Interested candidates can share their updated resumes with me at 9372194940. We look forward to reviewing your application! Kindly share your resume on above number.
Posted 3 weeks ago
4.0 - 8.0 years
5 - 8 Lacs
Ballabhgarh, Faridabad
Work from Office
FCM is one of the worlds largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCMs flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events Day in the life: Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. • Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. You'll be perfect for the role if you have: Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelors degree in hospitality, Business Administration, or relevant field is preferred. Work Perks! - Whats in it for you: FCM India is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. Its also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance: We believe in No Leave = No Life So have your own travel adventures with paid annual leave We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Ambar Mahesh Mirkar Senior Travel Acquisition Partner FCM INDIA (part of Flight Centre Travel Group )
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Opening in Travel GDS for Gurgaon Location Any GDS Knowledge is mandatory. Must have knowledge of Travel Reservation 5 days working, both side cab Rotational shift Upto-32k ctc+ incentives+medical insurance Required Candidate profile 6 months of GDS experience can apply Good GDS commands can apply Good Travel Knowledge Interested can share CV @ 9354352748, 9871856986
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Noida
Work from Office
Opening in Travel GDS for Noida Location Any GDS Knowledge is mandatory. Must have knowledge of Travel Reservation 5 days working, both side cab Rotational shift Upto-32k ctc+ incentives+medical insurance Required Candidate profile 6 months of GDS experience can apply Good GDS commands can apply Good Travel Knowledge Interested can share CV @ 9354352748, 9871856986
Posted 3 weeks ago
30.0 years
0 Lacs
Delhi, India
On-site
Company Description Motherson Air Travel Agencies Ltd. (MATA) is a leading travel company with about 30 years of industry expertise, dedicated to crafting unforgettable travel experiences. We are an IATA and TAAI recognized travel agency based in Noida (Delhi-NCR), India. Our specialties are in India and Southeast Asia, offering expert insights and personalized itineraries. We have a wide range of options from luxury resorts to budget-friendly stays to suit all preferences. Role Description This is a full-time, on-site role for a Senior Travel Executive, located in Delhi, India. The Senior Travel Executive will be responsible for managing travel arrangements, providing travel consulting services, and ensuring top-notch customer service. Daily tasks will include creating itineraries, booking accommodations, managing client inquiries, and coordinating travel logistics to provide clients with exceptional travel experiences. Qualifications Travel Arrangements and Travel Management skills Travel Consulting expertise Excellent Communication and Customer Service skills A strong understanding of travel and tourism industry trends Ability to work well within a team and independently Experience in handling corporate travel and MICE activities is a plus Bachelor's degree in Travel and Tourism, Hospitality, or a related field
Posted 3 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
Noida, Greater Noida
Work from Office
Join a leading British airline's support team in Noida Grads & Undergrads eligible Minimum 1 year of Travel Experience required Salary upto 40K CTC + 4.4k Attendance & 4.4k Night Allowance Blended process Contact: Mehak 9711412250 Whatsapp your cv Required Candidate profile Good Communication Skills req Must have 1year of Travel industry experience Walk-in Interviews | Immediate Joinings Only Must be comfortable with 24x7 shifts with rotational week offs Noida location
Posted 3 weeks ago
40.0 years
0 Lacs
Goa
On-site
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Monitor and maintain the performance of end-user technology systems, including hardware, software, and network components. Respond to and resolve operational issues related to end-user technology, ensuring minimal disruption to users. Assist with the deployment, configuration, and maintenance of end-user technology solutions. Perform regular system checks and updates to ensure technology systems are up-to-date and functioning correctly. Document operational procedures, issues, and resolutions to support knowledge sharing and process improvement. Collaborate with IT teams to address and resolve operational challenges and improve technology operations. Participate in planning and execution of technology upgrades and enhancements. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Posted 3 weeks ago
5.0 years
1 - 5 Lacs
India
On-site
Position: Senior Travel Consultant / Tour Manager ( Kindly note that only candidates with a minimum of 5 years of IATA experience are eligible to apply.) Location: Kochi Employment Type: Full-Time Who We're Looking For: ✅ Minimum 5 years of experience in a reputed IATA-certified travel agency ✅ Holders of a valid IATA Diploma ✅ Proficient in Amadeus and Galileo GDS systems ✅ Strong hands-on experience in group bookings , itinerary planning, and operations ✅ Proven skills in: Team Leadership & Supervision Sales & Business Development Client Services & Consultation Tour Package Planning & Customization International & Domestic Ticketing (GDS) Visa Support & Documentation Marketing & Promotions Operational Excellence & Quality Control Budgeting, Reporting & CRM Job Type: Full-time Pay: ₹15,514.53 - ₹45,062.54 per month Benefits: Cell phone reimbursement Work Location: In person
Posted 3 weeks ago
0 years
1 - 3 Lacs
India
On-site
Tamil and English Speaking Experienced with IATA (MUST) Experienced with leading Airlines and their regular offers Experienced with Tourism Industries Meeting airlines officials, corporates and such (MUST) Working experience (MUST) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Posted 3 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Min exp 3 yrs in travel Amadeus mandatory NO cabs 24*7 shifts package 7 lpa share cv -shwetaa.imaginators@gmail.com shweta-9999309521 Required Candidate profile Excellent comm skills Exp in travel process share cv at earliest
Posted 3 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
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