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4.0 - 7.0 years
13 - 14 Lacs
noida
Work from Office
About the role: We're looking for an experienced IAM Support Engineer to join our Managed Services team. The role focuses on ForgeRock Access Management (AM) support, including incident handling, problem management, and change control, while ensuring high system performance and customer satisfaction. Job Responsibilities: Provide L3 support for ForgeRock AM, including incident, problem, and change management Troubleshoot complex integration and performance issues Coordinate with customer teams and act as the primary IAM contact onsite Handle application onboarding, SSO integration, and workflow customization Perform system upgrades, patches, and regular maintenance Generate reports and docum...
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a Support Engineer (L3 Support) for ForgeRock OpenAM, you will be an integral part of the IAM managed services team, working on-site at the customer location in Noida, India. Your responsibilities will include incident support, problem management, change management, platform configuration, and performance improvement maintenance related to ForgeRock AM. You should hold a Bachelor's degree in Computer Science/Information Technology or a related field, along with 4-6 years of relevant experience in IAM support, specifically with ForgeRock OpenAM. Your role will involve driving L3 level troubleshooting of IAM solutions, handling change management, and supporting multiple customers" infrastru...
Posted 2 months ago
4.0 - 7.0 years
13 - 14 Lacs
Noida
Work from Office
About the role: We're looking for an experienced IAM Support Engineer to join our Managed Services team. The role focuses on ForgeRock Access Management (AM) support, including incident handling, problem management, and change control, while ensuring high system performance and customer satisfaction. Job Responsibilities: Provide L3 support for ForgeRock AM, including incident, problem, and change management Troubleshoot complex integration and performance issues Coordinate with customer teams and act as the primary IAM contact onsite Handle application onboarding, SSO integration, and workflow customization Perform system upgrades, patches, and regular maintenance Generate reports and docum...
Posted 3 months ago
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