727 Iaas Jobs - Page 9

We are seeking a highly skilled Cloud IAM (Entra/Azure) Senior Engineer to design, implement, and manage Identity and Access Management (IAM) solutions within Microsoft Entra ID (formerly Azure AD). The ideal candidate will have extensive experience in cloud IAM technologies, security best practices, and integration with enterprise applications.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Cloud Azure Admin. Experience: 3-5 Years.

Project description Product development for Data Center routing & switching platforms - Major Enterprise Networking equipment provider Our teamA team of networking enthusiasts willing to contribute to customer success Technologies usedNetworking protocols, Cloud-Native technologies, GitHub, JIRA, traffic generation tools, Windows/Linux servers, network virtualization, network security, network management tools, microservices and Agile methodologies OpportunitiesDesign and develop the latest Networking features and solutions, collaboration with an international team of professionals, working with the latest networking technologies and concepts, access to trainings. Responsibilities Work closely with development engineering teams, product management, and customer solution engineering teams to design and develop feature functionality for data center networks, network security and routing technologies. Architect/Design/Develop network control plane functionality for highly scalable networking platforms Collaborate with Product Management and SQA organization to ensure the implementation meets end-customer requirements for interoperability, performance, scalability, and security Develop detailed functional and design specifications Take complete ownership of the product from ideation to deployment Develop & Automate Unit test plans Review customer deployments and address customer-found issues Involve in customer deployments and customer escalations and help the customers to deploy Extreme Networks' solutions in the customer environment Skills Must have Require a Bachelor's/Master's degree in Computer Science/Electronics & Communication/Information Systems 6+ years of hands-on experience in designing and developing features in the Networking domain Expert programming skills in C/C++ Excellent understanding of Layer 2, Layer 3 (BGP, OSPF, IS-IS) and overlay protocols like VxLAN, GRE, MPLS, SPB Good understanding of Linux operating system internals Strong debugging and troubleshooting skills Ability to thrive in a fast-paced agile development environment Strong verbal and written communication skills Highly motivated and self-driven Nice to have GO Lang programming experience Understanding of Virtualization & Cloud technologies (Virtual Machines, Containers, Kubernetes) Familiarity with secure coding practices Good understanding of network security (Encryption, Authentication, DDOS mitigation etc)

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : Cloud-IaaS-Compute-Windows Azure Experience: 3-5 Years

Date 25 Jun 2025 Location: Bangalore, KA, IN Company Alstom Req ID:490576 We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than 75000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. JOB PURPOSE : Reporting to the Compute & Cloud Design Manager (Design Authority), you will help to build the Alstom Transport strategy, the design of compute & cloud services especially public cloud services, the integration of business solution in Alstom Infrastructure landscapeas well asparticipate in any merger /acquisition activities the organization participates in. YOUR JOB : Key Responsibilities & Accountabilities : Strategy: Collecting the business demands from IS&T Business Partners Evaluate new technology solutions, for an integration to the roadmap, in collaboration with Business Partners, Projects, Operations and other Design Authority members. The scope includes all Hosting services (housing, server, storage, backup, systems, middleware, tooling) especially public cloud services Initiate projects as identified in strategic roadmaps Define the service catalog Define and follow technological standards roadmap Participate actively to the IS&T innovations initiatives Contribute to and validate project scoping, general design and b-case. Ensure b-case follow-up (value realization). Ensure handover to projects teams. Involve in gates validation Help the service architects to manage the changes, evaluate the impacts and treat them. MAIN CHALLENGES OF THE ROLE : Design promote and help to adopt public cloud services (IAAS, PAAS etc.) Provide technical assistance on business solutions within Alstom IT environment Contribute to the consolidation of the role of infrastructure cloud architect and gain credibility in front of the businesses and within the IS&T organization. Be a key actor and collaborate with the whole compute & cloud team located worldwide PROFILE: To be considered for this role, candidate need to demonstrate the following skills experience and attributes Graduated with an engineering degree, preferably in information technology, you have more than 5 years of experience in IS&T architecture , especially on hosting and cloud services. You have very good technical skills on different topics and are curious. A keen knowledge on top public cloud providers is demanded Deep Knowledge in SAP Infrastructure Design Certification as Azure solution architect(AZ305 ) ismandatory Scripting PowerShell - Shell, Bash - Ansible - Terraform OSWindows Desktop, RHEL, Ubuntu Devops ToolsGitlab CI, Azure Devops Pipelines, Terraform, Packer, Ansible, Git, REST API You demonstrate good communication, efficiency and ability to execute. You are result oriented and show intellectual curiosity and creativity. Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals. Job Type:Experienced

About the Role We are seeking a strategic and technically strong Cloud Adoption Manager to join our Cloud Success Transformation team at Siemens Healthineers. This role will act as the regional transformation SPOC, driving Azure-based cloud adoption and infrastructure modernization initiatives across our IT landscape with specific focus on driving regional transformation initiatives across North America (NAM) and Latin America (LAM). The ideal candidate will have a strong technical foundation in Azure IaaS, experience with transformation planning, and proven expertise in navigating enterprise IT environments. You will work at the intersection of technical execution and strategic transformation, acting as a bridge between business stakeholders and internal technical teams to enable smooth migration journeys and long-term cloud success. The candidate should be comfortable operating across technical and strategic dimensions and must be willing and available to work in alignment with NAM & LAM business hours to support regional deliverables and stakeholder engagements. Key Responsibilities Act as the regional transformation lead (SPOC) for NAM & LAM, assessing current infrastructure and identifying opportunities for cloud migration, data center consolidation, and modernization. Apply principles of the Cloud Adoption Framework, including discovery, assessment, migration planning, execution coordination, and operational handover. Collaborate with Solution Architects and Cloud Migration Engineers to define and execute cloud migration plans, ensuring technical deliverables are met on time and within scope. Engage with internal business stakeholders across diverse regions and business lines to understand application landscapes, gather transformation requirements, and drive alignment. Develop and maintain transformation roadmaps in alignment with enterprise cloud strategy. Lead and coordinate hyper-care phases, ensure successful post-migration support, and facilitate smooth transitions to operational support teams. Track transformation activities using Agile methodologies, contributing to backlog grooming, sprint planning, and iterative delivery. Ensure the usage of Azure-native tools and services for discovery, assessment, migration, and monitoring activities. Act as a program-level coordinator who ensures that transformation initiatives are proactively planned, resourced, and tracked for delivery. Required Qualifications 7+ years of experience in IT infrastructure with the recent 3-4+ years in cloud transformation roles. Strong technical background in Azure IaaS, cloud-native tooling, and infrastructure discovery/migration methodologies. Experience in delivering enterprise-scale cloud migrations and hybrid cloud solutions. Proven track record in program or project management, ideally with exposure to Agile practices. Excellent stakeholder engagement, communication, and coordination skills across global and cross-functional teams. Flexibility to work within NAM & LAM time zones to support stakeholders and project timelines. Ability to manage multiple regional transformation tracks simultaneously. Experience with cloud governance, operational handover, and post-migration support planning. Preferred Qualifications Microsoft Azure certifications (e.g., AZ-104, AZ-305, or AZ-700). Familiarity with tools such as Azure Migrate, ASR, Azure ARC, Azure Pricing Calculator and others. Experience working in a regulated or enterprise IT environment. Understanding financial planning and cost optimization in cloud migration scenarios. Excellent fluency in English Soft Skills & Attributes Excellent communication and interpersonal skills, with the ability to influence Transformation initiatives and collaborate with global teams and senior stakeholders. Strong problem-solving skills with a proactive and analytical mindset. Demonstrated ownership and accountability in driving deliverables from start to finish. Comfortable managing multiple priorities across diverse teams and time zones. Ability to work independently while fostering team collaboration and knowledge sharing. High adaptability and resilience in fast-paced, transformation-driven environments. Why Join Us Join a globally distributed, high-impact team at the forefront of Hybrid Cloud transformation. You’ll be empowered to lead strategic initiatives that shape the future of infrastructure modernization and cloud adoption across Siemens Healthineers.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Cloud Azure Admin. Experience: 3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Cloud Azure Admin. Experience: 3-5 Years.

: Job TitleIT Application Owner - AVP LocationPune, India Role Description At the Service, Solutions and AI Domain, our mission is to revolutionize our Private Bank process landscape by implementing holistic, front-to-back process automation. We are committed to enhancing efficiency, agility, and innovation, with a keen focus on aligning every step of our processes with the customers needs and expectations. Our dedication extends to driving innovative technologies, such as AI & workflow services, to foster continuous improvement. We aim to deliver best in class solutions across products, channels, brands, and regions, thereby transforming the way we serve our customers and setting new benchmarks in the industry. The IT Application Owner (ITAO) is the custodian of the application and is responsible to apply and enable during Life-Cycle of the application the IT policies and procedures with specific consideration to IT management and Information Security. The ITAO ensures a clear separation of the responsibility within the project, aimed at achieving a safe and secure running of the application and compliance to regulations, policies and standards. The ITAO is responsible for application documentation, application infrastructure reliability and compliance, and is usually the IT SPOC for audit initiatives. Join us in our journey to redefine banking with AI and service solutions into the future. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Ensure Application Stability and Performance Oversee the structural availability, stability, and performance of applications in your domain (PRD, UAT, SIT). Organize Level 3 Support and align/organize Level 2 Support Collaborate with development teams to organize Level 3 support for the application and align with Service Operations/SO to organize Level 2 support (or setup L2 support in case this couldnt provided by SO) Policy Compliance Ensure policy compliance and take ownership of projects necessary for compliance, such as security monitoring. Technical Roadmap Management Manage the technical roadmap, including technology compliance, and estimate/budget capacity needs. AI Risk Management Identify and proactively manage risks generated from AI usage in the bank, ensuring responsible AI practices are followed. Project Participation Participate in Domain Expert Meetings and contribute to project cost estimates, including "Run the Bank" and total application cost. Define Non-Functional Requirements Ensure project teams incorporate non-functional requirements in their projects. Validate Deliverables Validate deliverables for all projects/changes, such as test plans and analysis documents. Knowledge and Documentation Ensure the availability of all necessary application/service knowledge and documentation. Audit Collaboration Work closely with Audit Teams to avoid delays or escalations related to non-compliance. Infrastructure Responsibility Take responsibility for access and other infrastructure-related topics. Stakeholder Engagement Engage and manage multiple stakeholders to ensure regulatory compliance, smooth operations, and a sound development lifecycle. This includes Business, Security, Development, Test (QA), IT Support, Finance, external Vendors, and Architecture. Compliance with IT Policies Ensure the application is compliant with the company's IT policies based on regulatory requirements. Service Availability and Stability Be accountable for high service availability and stability, while managing projects for maintenance or enhancements. DevOps Facilitation Facilitate a DevOps approach by setting up monitoring, configuring deployment-automation tools, preparing software packages, raising and implementing changes, and managing certificates and software licenses. Technical Performance Monitoring Monitor the technical performance of applications (Response Times, Error Rates, Memory/Storage Usage) and address issues. Strategic Planning Conduct strategic planning for the applications in scope. Change Management Ensure changes to applications are fully aligned with DB standards and regulations, guaranteeing system stability and smooth transitions to production. Technical Project Management Manage technical projects to maintain required service levels. Go Live Transitions Contribute to Go Live transitions. Operational Collaboration Collaborate with Support entities to ensure proper operational levels for the application. Capacity Management Follow up on infrastructure capacity management. Your skills and experience ITIL Framework Knowledge and certification in the ITIL framework. IT Service Management and Cloud Technologies Experience in IT Service management processes and cloud technologies. Educational Background A bachelors degree in computer science or equivalent. Distributed Development Teams Experience working with distributed development teams especially between Europe (Germany and Romania) and India - and familiarity with the Software Development Life Cycle (SDLC). Communication Skills Excellent written and verbal communication skills at all levels, including senior management. Audit and Compliance Experience with audit and compliance, AI/ML ethics & regulation, continuous integration, and DevOps tools. Cloud Knowledge High-level knowledge of Cloud (IaaS, PaaS, SaaS) and the ability to work on tight deadlines. DevOps Tools Skills in utilizing GitHub CI, Jenkins, TeamCity, Ansible, and experience building CI/CD pipelines. Source Control and Monitoring Tools In-depth knowledge of source control (preferably GitHub, Bitbucket) and working knowledge of environment monitoring tools such as Prometheus, Grafana, Geneos, AppDynamics, and New Relic. Infrastructure as Code Knowledge of Infrastructure as Code (Terraform), SQL, and relational databases. Enterprise-Scale Development Basic exposure to delivering good quality code within enterprise-scale development and hands-on experience with cloud security and operations. Financial Services Knowledge gained in Financial Services environments and practical knowledge of database systems and structures. AI and Data-Centric Applications Experience in managing AI and data-centric applications. Unix/Linux Strong knowledge of Unix/Linux including commands and shell scripting. Analytical and Conceptual Thinking Excellent analytical and conceptual thinking skills. Agile Delivery Teams Strong independence and initiative, ability to work in agile delivery teams. How well support you

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Azure Integration. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Cloud Azure Admin. Experience: 5-8 Years.

We are seeking a highly skilled and experienced Cloud Architect with a proven track record in designing and implementing high-scaling and high-availability infrastructure across Google Cloud Platform (GCP) , AWS , and Azure . The ideal candidate will have a strong understanding of cloud technologies, architecture best practices, and a passion for delivering scalable and reliable solutions. Key Responsibilities: Cloud Architecture Design: Design and implement highly scalable , secure , and resilient infrastructure solutions across GCP, AWS, and Azure to meet business needs. Develop multi-cloud and hybrid-cloud strategies based on application requirements and workloads. Infrastructure and Application Scaling: Create architectures that support auto-scaling , load balancing , and fault tolerance to handle high-demand applications. Ensure seamless deployment and scalability of cloud-native and containerized applications. High Availability and Disaster Recovery: Design architectures with a focus on high availability , redundancy, and disaster recovery. Implement failover strategies to minimize downtime and ensure business continuity. Cost Optimization: Analyze and optimize cloud infrastructure to achieve cost efficiency without compromising performance. Monitor resource utilization and provide recommendations for reducing expenses. Security and Compliance: Implement cloud security best practices , including access control, encryption, and compliance with industry standards (e.g., GDPR, ISO 27001). Conduct periodic audits to identify vulnerabilities and remediate them. Collaboration and Team Leadership: Collaborate with development, DevOps, and operations teams to ensure smooth deployment and management of applications. Mentor and guide junior team members on cloud technologies and best practices. Monitoring and Troubleshooting: Set up monitoring tools to track performance, identify bottlenecks, and troubleshoot issues in real-time. Use tools like CloudWatch, Stackdriver, Azure Monitor, or similar to maintain system health. Required Skills and Qualifications: Cloud Expertise: Strong experience with GCP , AWS , and Azure cloud platforms, with expertise in at least two of them. Proficiency in designing cloud-based microservices , serverless , and containerized architectures (e.g., Kubernetes, Docker). Infrastructure Management: Hands-on experience with IaaS, PaaS, and SaaS solutions . Expertise in managing and provisioning infrastructure using IaC tools like Terraform, CloudFormation, or Deployment Manager. Networking and Security: Knowledge of VPC design , firewalls , load balancers , and cloud networking . Familiarity with implementing cloud security protocols and managing identity and access management (IAM). Database and Storage: Experience with managed databases (e.g., Cloud SQL, DynamoDB, Cosmos DB). Knowledge of storage solutions like S3, GCS, Azure Blob Storage, and their integration with applications. Programming and Scripting: Proficiency in scripting languages like Python, PowerShell, or Bash. Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI, Azure DevOps). Soft Skills: Strong analytical and problem-solving abilities. Excellent communication skills for stakeholder interactions. Proven leadership experience in managing cross-functional teams. Preferred Qualifications: Certifications: AWS Certified Solutions Architect (Professional) Google Professional Cloud Architect Microsoft Azure Solutions Architect Expert Knowledge of multi-cloud management tools and frameworks. Experience with monitoring tools like Prometheus, Datadog, or ELK Stack.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience: 5-8 Years.

Hi, We are actively hiring Azure professionals to join our dynamic team in Pune office. Below is the job description for reference: What does a successful Azure and DevOps Support Engineer do at Fiserv ? The role involves Lead, design, develop and implement solutions in a complex environment consisting of various Azure resources and services on Cloud and On-Premises. It requires working in Distributed Computing Platform team providing infrastructure and application support to various business lines and works with staff to troubleshoot and problem-solve Infrastructure and related application issues. The role will primarily involve building, deployment and support our financial services business, which will help financial institutions make faster payments and look for opportunities to introduce further automation. As a technical expert, work closely with technical leads, project teams, Product owners, testing teams and Operation teams to build and implement end-to-end Infrastructure and application functionalities. What will you do: The ideal candidate will have at least 7 to 10 years of relevant experience. Ability to understand and implement high available solutions on Azure across availability zones and regions Cloud and On-Premises. Experience in Azure Security Groups, VPC, Routing Tables, Subnets on Cloud and On-Premises. Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security. Analyze existing operational standards, processes, and/or governance to identify and implement improvements. Migrate/setup existing infrastructure services to cloud-based solutions and/or setup on On-Premises. Manage security and access controls of cloud-based solutions. Develop infrastructure as code (IaC) leveraging cloud native tooling to ensure automated and consistent platform deployments. Support cloud adoption of applications as they are being transformed and/or modernized. Cover on-call/Standby on rotation. Managing ticket queues for incidents/service requests & changes. Support 24x7 coverage as per Business needs. What will you need to know: 4+ years of Microsoft Azure experience involving design, deployment, configuration and optimization and with IaaS and PaaS solutions. Experience in the design and operation of medium to large scale enterprise infrastructure, databases and application systems. Experience working within an Agile framework, IaC development with Terraform, Azure CLI, Puppet and Ansible, and Scripting with Perl, Python and PowerShell. Proficient with GIT to perform source code management. Experience with Terraform Cloud and Azure DevOps. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran. Explore the possibilities of a career with Fiserv and Find your Forward with us!

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. Roles & Responsibilities: Understand the lifecycle of infrastructure project (Design, Implement, Transition and Operation) . In-depth understanding of SQL architecture and troubleshooting experience with the ability to analyse technical problems to prevent future occurrence. Configuration of Log Shipping, Replication, Mirroring, Manage Cluster, Maintenance Plan configuration, Backup and Restore Strategies. In-depth knowledge on Windows Server Clustering. Monitoring all the high availabilities and make sure all are in sync Support multiple versions of SQL server 2008/12/14/16/17/19, MongoDB, Postgree and RDMS on Azure and AWS. Doing performance tuning whenever the slowness reported Monitoring and managing of problem tickets. Ensure closure within the SLA defined. Liaison with Customer for complex technical issues and capacity planning. Provide technical leadership and internal trainings to subordinate teams. Attend and actively participate in management meetings, client meets and workshops Delegate tasks to sub-ordinate teams and follow up to make sure that they are completed. Implementation of best practices, Review of KEDB and SOP, Handling of Problems related to historic incidents, Formulate service improvement plans. (SIP). Responsible to verify availability of any latest SQL Server Support for all the SEV1 issues and make sure all the resolution within agreed SLA timing. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional and Technical Expertise: In-depth knowledge on Windows Server Clustering. Total and relevant experience in SQL should be minimum 8 years. Monitoring all the high availabilities and make sure all are in sync Support multiple versions of SQL server 2008/12/14/16/17/19, MongoDB, Postgree and RDMS on Azure and AWS. SSRS( SQL Server Reporting Services ) & Knowledge in AZURE ( IaaS , PaaS , VM , Virtual Networks, Subnets, NSG, Storage, Azure SQL, Elastic Pools, Managed Instance, DMA, DMS ) is required. Must be Microsoft SQL Certified on 2014 / 2016 /2019. Azure Fundamentals or AWS Essential Certified. Good verbal and communications skills. Preferred Technical and Professional Experience Qualification/Experience: Degree or Any Graduation or Post-Graduation Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

You will be responsible for maintaining and updating technology and platform solutions in Eaton's Identity and Access Management space. This involves addressing both business and technical requirements while leveraging standard principles and patterns. Your primary focus will be on supporting all IAM applications including Azure, Modern Identity Governance Solution (e.g. Sailpoint, Saviynt), CyberArk, BeyondTrust, and PKI. Your duties will include investigating, analyzing, diagnosing, recovering, and monitoring various technology applications/platform-related incidents, performing Root Cause Analysis, and executing the standard Problem Management process. You will collaborate with other IT support teams and key suppliers to resolve issues and escalate when necessary. Identifying gaps in monitoring and potential impact on service delivery will be part of your responsibilities. Additionally, you will work across functions to deliver technology and platform solutions that meet customer requirements, providing solution options and highlighting operational or security risks. Tuning and configuring technologies and platforms to meet customer and operational requirements will also be essential. Coordinating and regularly updating technology, platform, and documentation to ensure operational health and security will also fall under your purview. Lastly, you will support access provisioning and certification processes to ensure regulatory compliance and operational efficiency. Qualifications: - Bachelors or Associates degree from an accredited institution, or equivalent experience - Minimum of 5-7 years in Identity and Access Management Skills: - Experience in Identity and Access Management solutions and technologies - Proficiency in cloud access management tools - Hands-on experience with IAM applications such as Okta, Sailpoint, Saviynt, and CyberArk - Implementing and troubleshooting SAML and OIDC/Oauth integrations - Knowledge of SCIM protocol usage - Configuring Azure AD SSO using Modern auth protocols-SAML and OIDC/Oauth - Troubleshooting Synchronization Issues, Configuring Identity Governance policies, Configuring MFA and Conditional Access policies - Understanding of Modern SSO standards and ability to describe their flows/characteristics - Active Directory administration and integration expertise - Familiarity with LDAP standards and techniques for managing privileged access - Integration to Identity Governance solutions such as Saviynt and Sailpoint - Proficiency in web access management troubleshooting tools and API scripting tools - Experience in Development, Automation, or Scripting - Data Analysis and Integration skills (ETL, SQL, etc.) Nice To Have Experience In: - Public Key Infrastructure (PKI) Architecture and operation, Code Signing, Root CA - Web Development (Javascript, CSS, Java, Python, Ruby, Go, .Net, PHP) - Directory Server (AD or LDAP) - Okta + Zscaler integration - CyberArk EPM and Core PAS experience - BeyondTrust EPM experience - IaaS / PaaS access management - Java Development / SDLC management processes - ServiceNow integrations - ITIL certification or knowledge of best practices - Identity Governance topics like identity lifecycle, role-based access, ABAC, certification, access request workflows, SoD, audit Other Requirements: - Proven ability to communicate clearly and concisely - Excellent proficiency with the English language (written and verbal) - Strong analytical and problem-solving skills - Effective Time Management ,

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cloud Network Operations, Palo Alto Networks Firewalls, Microsoft Azure IaaS Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on hardware and software support while implementing technology at the operating system level across server and network areas. Your role will also include basic and intermediate level troubleshooting, ensuring that all systems function optimally and meet user needs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations, Palo Alto Networks Firewalls, Microsoft Azure IaaS.- Strong understanding of network protocols and security measures.- Experience with troubleshooting network connectivity issues and performance optimization.- Familiarity with cloud infrastructure management and monitoring tools.- Ability to work with various operating systems and server environments. Educational Qualification:UG:BCA in Computers, BSc in Any Specialization, BTech in Any Specialization Additional Information:- The candidate should have minimum 5 years of experience in Cloud Network Operations.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationShould be comfortable for 24x7 support.Role Description - Citrix AdminKey Responsibilities - Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes, and security configurations Providing end-user support related to VDI Creating SOPs for known issues. Stay up to date with new Citrix, Azure and AWS features which can be implemented for improvements and optimizations Provide value Adds and Identify opportunities for improving performance and efficiency of Citrix DaaS environments Experience in Creation and maintenance of VDI master images Experience in Creation and maintenance of Machine Catalogs and Delivery Groups Citrix Monitor for performance and monitor event alerts and take appropriate action Must have an extensive working experience with Machine Creation Services (MCS) in a VDI environment Patch Management in VDI environment Implement new desktop systems according to documented plans and published change control processes Incident, Problem and Change Management Technical Experience - Experience with Citrix DaaS Administration on Microsoft Azure and AWS Hands-on experience on Public Cloud:Azure & AWS Strong understanding of Citrix Virtual Apps and Desktops, Citrix DaaS, and Citrix Workspace Proficiency in Microsoft Azure, AWS, Azure Virtual Desktop Deployment, management, and optimization of Citrix Desktop as a Service (DaaS) on Microsoft Azure & AWS Design, deploy, and manage Citrix DaaS solutions on Microsoft Azure & AWS Configure and optimize virtual desktop environments in line with the organizational needs Ensure high availability and scalability of Citrix DaaS deployments Monitoring Citrix DaaS environments Good technical troubleshooting skills for Citrix DaaS on Azure and AWS Lifecycle management and upgrades of Citrix products Evaluating interdependencies on Citrix products before rolling out upgrades Proficient knowledge and working of Citrix FAS Design, deploy, and manage Citrix Storefronts Ensure secure implementation and best practices for Citrix virtual Apps & desktop environments. Citrix DaaS Image Management on Azure Citrix DaaS image Management on AWS Professional Attributes-Citrix Daas, Cirix Virtual Apps and Desktop Educational QualificationA 15-year full-time education is required. Additional InformationBelow to be excluded while Job Postings on Portals/SNS sites. Total years of Experience - 4-5 yearsRelevant years of Experience - 4-5 YearsTarget Companies:(If any) Keywords for searching:Citrix, Citrix Virtual Apps and Desktop Administration, Citrix DaaS Qualification 15 years full time education

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Managed Cloud Security Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a CSPM WIZ Administrator and analyst, you will be responsible for overseeing the security posture of cloud environments, ensuring compliance with industry standards, and implementing best practices to mitigate risks. Your role will involve configuring and managing CSPM tools, conducting regular assessments, and collaborating with cross-functional teams to enhance cloud security.Key Responsibilities- CSPM WIZ Tool Management:Configure, deploy, and maintain CSPM solutions to monitor and secure cloud resources.- Security Assessments:Conduct regular security posture assessments to identify vulnerabilities and misconfigurations.- Compliance Monitoring:Ensure adherence to compliance frameworks such as ISO 27001, NIST, and GDPR.- Incident Response:Collaborate with security teams to respond to and remediate security incidents.- Automation:Implement automation scripts to streamline security processes and reduce manual efforts.- Documentation:Maintain detailed records of security configurations, assessments, and incidents. Professional & Technical Skills: - Must To Have Skills: Proficiency in Managed Cloud Security Services.- Experience with cloud security frameworks such as NIST, ISO 27001, or CIS.- Strong understanding of cloud service models (IaaS, PaaS, SaaS) and their security implications.- Familiarity with security tools and technologies for cloud environments, including firewalls, intrusion detection systems, and encryption solutions. Additional Information:- The candidate should have minimum 3 years of experience in Managed Cloud Security Services.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Cloud Operations Engineer Project Role Description : Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation. Must have skills : Microsoft Azure Container Infrastructure Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Operations Engineer, you will be responsible for deploying, configuring, and managing cloud infrastructure environments and applications. A typical day involves cross-technology administration, which includes operating systems, databases, and virtual networks. You will engage in scripting and monitoring automation execution, ensuring that incidents are managed effectively with a focus on service restoration. Your role will also involve managing the rollout of patches and overseeing the release management schedule and implementation, contributing to the overall efficiency and reliability of cloud operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a collaborative environment.- Monitor and analyze system performance metrics to identify areas for improvement and implement necessary changes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Container Infrastructure.- Good To Have Skills: Experience with container orchestration tools such as Kubernetes.- Strong understanding of cloud networking concepts and security best practices.- Experience in scripting languages such as PowerShell or Python for automation tasks.- Familiarity with incident management and service restoration processes. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Azure Container Infrastructure.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Network Operations Good to have skills : Network Infrastructures, Wireless Technologies OperationsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:Configure and troubleshoot issues with Cisco Catalyst switches 3850, 9300, 9500, Cisco Nexus 7K, 9K, Cisco ASR 1K,9K, Cisco NCS.Configure and troubleshoot issues with Cisco ASA, Palo Alto Firewalls, Zscaler Internet Access, Zscaler Private Access, Zscaler Digital ExperienceConfigure and troubleshoot issues with Cisco and Juniper Mist Wireless access points and wireless controllers.Configure and troubleshoot Azure networking including Azure Express Routes, VPN Hub, Azure Firewall, Azure Load balancers, Azure Palo Alto Firewalls, Route tablesConfigure and troubleshoot issues with AWS networking including AWS Direct Connects, Internet Gateways, Transit Gateways, Route tables, VPNs, VPC, Route 53, Load Balancers, AMIsConfigure and troubleshoot connectivity issues between on-premises and cloud environments (Azure, AWS) Commit code changes to Zscaler and Juniper Mist via Github and Terraform (Infrastructure as code)About The Role :Configure, troubleshoot and maintain the on-premises and cloud network elements in Azure and AWS cloud. Troubleshoot issues with network connectivity for compute, storage, databases, backups, etc. between cloud and on-premises.Develop automation and infrastructure-as-code assets to provision infrastructure elements via code for both cloud and on-premisesJob Specifications:CCNA / CCNP Must haveAzure and AWS cloud certified (Foundational / Networking / Architect) Must haveZscaler ZDTA Certification Good to havePCNSA / PCNSE Must haveAutomation / Infrastructure-as-code certifications Good to havePython, PowerShell certifications Good to have Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Azure Architecture Good to have skills : Microsoft Azure IaaS, Infrastructure As Code (IaC), GitHub ActionsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where you will resolve incidents and problems across various business system components, ensuring operational stability. Your typical day will involve collaborating with vendors, implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting effectiveness. You will work closely with service management teams to analyze and resolve issues, contributing to a seamless operational flow and supporting the overall efficiency of the organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge and skills.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Architecture.- Good To Have Skills: Experience with Infrastructure As Code (IaC), GitHub Actions, Microsoft Azure IaaS.- Strong understanding of cloud computing principles and best practices.- Experience in incident management and problem resolution processes.- Familiarity with service management tools and methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Azure Architecture.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Sales Origination Practitioner Project Role Description : Orchestrate and lead the entire origination process for a cross-client, cross service-group deal working with the CAL, the client team and relevant subject matter experts. Must have skills : Sales Pursuit Management Good to have skills : Microsoft Azure Modern Data Platform, Microsoft Azure Architecture, Microsoft Azure PaaSMinimum 15 year(s) of experience is required Educational Qualification : BE Summary :As a Sales Origination Practitioner, you will orchestrate and lead the entire origination process for a cross-client, cross service-group deal working with the CAL, the client team and relevant subject matter experts. You will be responsible for driving the sales pursuit management and ensuring successful deal closures. Your typical day will involve collaborating with the client team, coordinating with subject matter experts, and leveraging your expertise in sales pursuit management to drive the origination process and achieve sales targets. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead the origination process for cross-client, cross service-group deals.- Collaborate with the client team and relevant subject matter experts.- Drive the sales pursuit management and ensure successful deal closures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Sales Pursuit Management.- Good To Have Skills: Experience with Microsoft Azure PaaS, Microsoft Azure Modern Data Platform, Microsoft Azure Architecture.- Strong understanding of sales strategies and techniques.- Experience in managing complex sales pursuits.- Proven track record of achieving sales targets.- Excellent communication and negotiation skills. Additional Information:- The candidate should have a minimum of 15 years of experience in Sales Pursuit Management.- This position is based at our Pune office.- A BE degree is required. Qualification BE

The BNP Paribas Fortis IT department is currently working in Agile mode, which offers a challenging and motivating environment where teams and employees are empowered to manage their own technical domain. You will work in the agile production Services : IT APS TCC, Functions, DevEx Responsibilities Our main partner BP2I is responsible for the engineering and operations of the system layer of the Windows HQ platform, for both physical, virtual and on-premises cloud infrastructure. We are responsible ourselves for the engineering and operations of the Windows Branch platform In your role you will integrate the group services at BNPPF, i.e. identify possible gaps between the group services offered and the actual needs of BNPPF. Design and implement a solution to bridge the gap, and this for both Infrastructure and Applicative requirements. The job mainly consists of the following elements: Engineering and support of our infra environment Engineering and support our IT clients to integrate their applications on the Windows platforms by respecting and applying the BNPP Fortis engineering and architecture rules and procedures and align these to the BP2I engineering and process rules. Assure the correct application of the BNPP Fortis and BP2I procedures in demand-, incident-, problem-, change-, security- and release management Manage the Incident and problem management assignment groups Respect the change management process when you implement application related changes on the Windows platform Technical & Behavioral Competencies Knowledge on Cloud (Iaas, Paas). Good knowledge of Windows in enterprise environment (workstation & server L3 support) Engineering experience : being able to design, implement, maintain and troubleshoot Powershell scripting. Preferable skills: SQL, Orchestrator, SCCM, Active Directory, DNS. Be able to work in Agile Way Of Working. Problem determination, workaround resolution, root cause analysis, major incident management Specific Qualifications (if required) Follows the Customer processes for projects, incident and change management. Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. Motivated self-starter, process-oriented with high attention to detail Quick self-starter, pro-active attitude. Good communication skills, Good analytical and synthesis skills. Autonomy, commitment and perseverance. Ability to work in a dynamic and multicultural environment. Flexibility (in peak periods extra efforts may be required). Open minded and show flexibility in self-learning new technologies/tools. You are customer minded and can translate technical issues into non-technical explanations. You are always conscious about continuity of services. You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team. Client-oriented, analytical, initiative oriented and able to work independently. Be flexible and ready to provide support outside of Business hours (on-call). Able to take additional responsibility. Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model. Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Organizational skills Client focused Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop others & improve their skills Ability to set up relevant performance indicators Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level At least 3 years

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Ansible on Microsoft Azure Good to have skills : Microsoft Azure PaaS, Linux ArchitectureMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders. You will also be responsible for troubleshooting issues and providing guidance to team members, ensuring that best practices are followed throughout the development process. Your role will require a proactive approach to problem-solving and a commitment to delivering high-quality applications that meet user needs. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions and workshops to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Ansible on Microsoft Azure.- Good To Have Skills: Experience with Linux Architecture, Microsoft Azure PaaS.- Strong understanding of cloud infrastructure and deployment strategies.- Experience in automation and orchestration of cloud resources.- Familiarity with configuration management tools and practices. Additional Information:- The candidate should have minimum 15 years of experience in Ansible on Microsoft Azure.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education