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6.0 - 10.0 years
0 Lacs
ahmedabad, all india
On-site
Role Overview: As a member of the Customer Success Services (CSS) organization at Oracle, your primary focus will be on delivering post-sales support and solutions to the Oracle customer base. You will serve as an advocate for customer needs, managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI). Your role involves providing expert assistance to ensure optimal performance, availability, and security of customer cloud environments. Your responsibilities will include resolving technical issues, performing system monitoring, collaborating with internal teams to implement best practices, engaging with customers to understand their needs, providing training, and d...
Posted 4 days ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As an individual contributor at P30 level, you will play a crucial role in solving complex issues within live production environments. Your responsibilities will include providing software configuration and tuning recommendations to ensure efficient performance. You will drive initiatives for resolution automatization, write software layers, scripts, and deployment frameworks, and automate processes to enhance operational efficiency. Ensuring business continuity by creating highly resilient and human-free systems will be a key focus of your role. You will engage in troubleshooting and root-cause analysis of issues, even after self-healing and automation have been implemented. Additionally, y...
Posted 3 months ago
6.0 - 10.0 years
0 Lacs
noida, uttar pradesh
On-site
As a member of the Customer Success Services (CSS) organization at Oracle, your primary focus will be delivering post-sales support and solutions to Oracle customers while advocating for customer needs. Your role involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI), ensuring optimal performance, availability, and security. You will be responsible for resolving technical issues, performing system monitoring, and collaborating with internal teams to implement best practices. Additionally, you will engage with customers to understand their requirements, provide training, and deliver exceptional customer service. This position demands strong problem-sol...
Posted 4 months ago
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