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3.0 - 8.0 years
6 - 10 Lacs
Noida
Work from Office
We are seeking a Senior Embedded Systems Engineer to join our dynamic team. This role requires a deep understanding of embedded systems and a passion for innovation. The ideal candidate will have extensive experience in designing, developing, and maintaining embedded systems. Responsibilities: Development : Lead the design and development of embedded software and hardware solutions. Coding : Write, optimize, and test code for embedded applications, ensuring high performance and reliability. Debugging : Troubleshoot and resolve complex issues in embedded systems, utilizing advanced debugging techniques. Documentation : Create and maintain comprehensive documentation for code, system designs, and project specifications. Testing : Oversee the testing and validation processes for embedded systems, ensuring compliance with industry standards. Mentorship : Provide guidance and mentorship to junior engineers, fostering a collaborative team environment. Desired Skills: Programming Languages : Proficient in C, C++, and Python, with a strong ability to write efficient and maintainable code. Microcontrollers : In-depth understanding of various microcontrollers and their architectures. Electronics : Solid knowledge of electronics and circuit design principles. Debugging Tools : Familiarity with advanced debugging tools and methodologies. Communication : Strong ability to communicate complex technical concepts to both technical and non-technical stakeholders. Teamwork : Proven ability to work effectively in a team-oriented environment. Qualification : - Bachelors degree/Master's in Electronics Or a related field. - Minimum of 3 years of experience in embedded systems development in the Drone Industry. Number of openings : 02
Posted 3 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Device Drivers - Linux. Experience: 5-8 Years.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: TIS Service Desk.
Posted 3 weeks ago
6.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Design, develop, and maintain embedded software systems using C/C++. Knowledge of deployment of AI frameworks, including TinyML/ EdgeML, to enhance embedded systems capabilities is beneficial. Conduct performance optimization of hardware systems to ensure ef ficient operation and resource utilization. Utilize understanding of CPU architecture: Perform capacity estimation and planning to ensure that systems (built prototypes) are scalable and can handle projected workloads. Develop and maintain documentation for software design and implementation processes. Basic knowledge of WebAssembly is advantageous. Business fluent knowledge of Engli sh (written and spoken). Key responsibilities: Integrate different ML frameworks (together with an ML engineer) on WebAssembly an d BMW series Hardware (RTOS, POSIX). Measure performances and develop clear documentation. Benchmark different ML frameworks p erformances and memory footprints. Conduct pre-development activities, inc.
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
3 years of experience Pre/Post Silicon Validation: Develop and deploy embedded diagnostic software for custom SOCs. Hands-on experience with FPGA, chip bring-up, etc. Expertise in working with and programming different chip peripherals. Hardware bring-up on SoCs, prototyping and emulation systems, Bare Board Bring Up Experience with the development of real-time embedded systems, microcontrollers, FPGAs, and ARM processors Substantial and proven C programming knowledge, CMSIS/Assembly Programming Strong background in highly resource-constrained, real-time, embedded environments Experience some of the popular MCU, e.g., ARM Cortex (M0, M55, A53), RISC-V Experience with various peripherals such as PCIe, USB, SDIO, SPI, I2C, I2S, GPIO, etc. Excellent debugging skills, including proficiency with oscilloscopes, logic analyzers, spectrum analyzers Experience in the use of modern software development tools,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
pune, maharashtra
On-site
You should be strong in C/C++ programming and possess a solid understanding of object-oriented design principles along with knowledge of good programming practices. Additionally, you should have experience in designing Firmware for Micro-controller based Systems and be familiar with communication protocols such as SPI, I2C, MODBUS, Device Drivers, and ADC. Experience with Zigbee, GSM, GPRS, USB, Ethernet, and boot loader is preferred. Ideally, you should have 0-4 years of experience in the field and hold a degree in BE/B-Tech Electronics/Electronics and Telecommunication or MSc Electronics/Instrumentation. To apply for this position, please send your resume to careers@accel-systems.co.in. In your email application, make sure to mention the following: 1. The post you are applying for in the subject line and the email body. 2. Provide reasons why we should hire you, highlighting your relevant skills and experience.,
Posted 3 weeks ago
7.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
Position: Senior Embedded Engineer (CE712F RM 3057) Mode : Work From Office Must have : FreeRTOS, MCU, Embedded C Good to have : JIRA/Confluence, Git What you will do In this role, you will be part of product development team to manage & deliver new product functionalities, modify existing products functionalities or improve product functionalities as required. The Embedded Firmware Technical Lead will provide general supervision and technical guidance to the Embedded firmware development team in the design, development and test of programs in Fire detection systems. You will work within a multi-disciplined engineering team consisting of electronics engineers, mechanical engineers, firmware engineers, software engineers, programmers and scientists focusing on applied research and new technology innovations to provide new and improved products and solutions for our customers. How you will do it Architect and own the embedded firmware for fire detection system Design, Code & Test for embedded systems product and own the Plan, track and manage entire product development lifecycle working closely with Engineering manager Provide support to field engineers and internal stakeholders Guide and mentor junior members of the team for skill upgradation Maintain and support released NPIs in sustenance mode Identify & record metrics for product development and sustenance activities Liaise with other departments including Program management, Product Support, Technical Authors & SQA Prepare software design specifications, test plans, protocol specifications & feasibility study. Participate in project planning, effort estimation, Analysis, coding & unit testing. Lead team of firmware developers Create, update and support in form of review for different product documentation across different phases of development lifecycle like requirements, test plans etc. Participate in assisting Compliance, Approvals, factory testing with any necessary support Participate in product development meetings, design reviews and code reviews Prepare the documentation as per ISO QMS guidelines & Participate in Quality Management System reviews Makes recommendations for changes to firmware development guidelines & standards. Develop methods, metrics, techniques & evaluation criteria for algorithms, products, processes. Define guidelines for implementation of clean, well-structured code with proper abstraction and reusability Comply with and make recommendations for changes to established development guidelines and standards. Develop an in-depth understanding of the development realm through interaction with other groups, communication with external experts and suppliers and independent research. Work for estimation, design, analysis, coding and unit testing What we look for 9-12 years of hands-on experience on Embedded C, Microcontroller Driver development and RTOS. Good to have knowledge of C++ application development, Embedded Linux platform, middleware & application, IOT, Wireless protocols MQTT, ZigBee, LoRa Experience in team handling, scheduling and project planning Good exposure to Embedded bus protocols I2C, SPI, UART. Strong in analog and digital hardware and interfacing peripherals, microcontrollers. Good at Firmware design, architecture for complex product development Good experience working on NPIs and sustenance projects with good hold on the process front Experience on firmware development on Renesas, Microchip, ST microcontrollers and its tools is preferred. Should have good hands-on with Github, JIRA or any similar tools for version/source control Knowledge of Embedded firmware design and development practice; programming techniques and systems and language platforms. Good debugging skills with debuggers ICE, GDB, JTAG, chip programmer and should be a good mentor/guide to team Team leader experience on Estimation, Risks, planning and task allocation and tracking is must. Usage of tools like MPP, JIRA, confluence etc is preferred Good team leader experience working with at least 3-4 members team, data-driven approach to leadership. Self-motivated and a good team player, should be able to work independently with minimal supervision from Engineering Managers Specialized Skills: Strong communication, interpersonal, problem solving and presentation skills Thorough knowledge of the firmware development area Able to work independently or in a team environment Able to take ownership and work on project timelines Self-motivated, takes initiative to resolve issues Ability to problem solve through analysis of a situation where there are a variety of variables Strong business acumen, coaching and mentoring skills Strong proven leadership capabilities Knowledge of Six Sigma Methodologies or equivalent Knowledge of Fire Detection Systems or similar systems Demonstrated ability to engage and motivate a highly skilled technical team Preferred BE (ECE/EIE/ETC/EE) Degree in a technical field is required 9+ years of experience on embedded firmware development ****************************************************************************************************************************************** Job Category: Embedded HW_SW Job Type: Full Time Job Location: Pune Experience: 7-12 Years Notice period: 0-15 days,
Posted 3 weeks ago
4.0 - 9.0 years
5 - 8 Lacs
Hyderabad
Work from Office
In this role, you will: Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance Use technical expertise in the designated area and resolve escalated issues Provide feedback and present ideas for improving or implementing processes and customer support Perform complex operational and customer support initiatives within Operations functional area Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures Apply technical knowledge and expertise to perform work and action requests Provide subject matter expertise and interpretation of procedures to staff Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Posted 3 weeks ago
4.0 - 8.0 years
11 - 13 Lacs
Pune
Work from Office
Hands-on experience in Python scripting and automation using the PyTest framework. Strong understanding of communication protocols such as Ethernet/IP, Modbus, SPI, I2C, and MQTT. Familiarity with RTOS or Linux operating systems, including basic networking and console commands. Practical knowledge of object-oriented programming (OOP) concepts in Python. Experience with AUTOSAR architecture and Linux platform. Expertise in firmware unit testing and functional automation testing using Python. Working knowledge of REST APIs and Docker is desirable. Mandatory Skills (as required by the customer): Proficient hands-on Python experience with OOP AUTOSAR and Linux platform familiarity Firmware testing expertise Unit testing and functional automation using Python Knowledge of any communication protocol Understanding of REST APIs Docker experience (good to have)
Posted 3 weeks ago
4.0 - 8.0 years
0 - 1 Lacs
Bengaluru
Work from Office
Job Title: IoT Firmware Developer Location: Bangalore Job Type: Full-Time About Us: Epiroc is a leading innovator in the IoT space for Mining and Construction industry, dedicated to creating cutting-edge solutions that connect the world. We are looking for a talented IoT Firmware Developer to join our dynamic team and help drive the development of our IoT devices. Job Description: As an IoT Firmware Developer, you will be responsible for developing and implementing firmware solutions for our IoT devices. The job extends to work on end-to-end solutions including application ware using different technology stack that brings great learnings along. You will work closely with our hardware and software teams to ensure seamless integration and optimal performance of our products. Key Responsibilities: Develop, test, and maintain firmware and edge software for IoT devices. Develop, test, and maintain applications for IoT devices. Collaborate with hardware engineers to design and implement firmware solutions. Identify hardware for potential new solutions, including determining necessary connections, protocols, and other requirements. Write efficient and testable code to meet specific requirements and ensure operational functionality Provide production support and troubleshoot issues related to firmware Drive the technical design, ongoing configuration, testing, and maintenance of IoT applications (new deployments and enhancements) Ensure software is optimized for performance, reliability, and power consumption. Stay updated with the latest industry trends and technologies to incorporate best practices into firmware development. Qualifications: Bachelors degree in computer science, Electrical Engineering, or a related field. Proven experience in developing firmware for IoT devices. Proficiency in embedded C / C++ programming languages Experience with IoT platforms Strong understanding of embedded systems and real-time operating systems (RTOS). Familiarity with communication protocols such as MQTT, HTTP, and CoAP. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Preferred Qualifications: Masters degree in a related field. Experience with wireless communication technologies (e.g., Bluetooth, Zigbee, LoRa). Knowledge and experience working with .NET technology stacks on applications in IoT domain Knowledge of security best practice for IoT devices. Knowledge and experience from Mining and Construction or similar industries. Experience with Agile development methodologies. What We Offer: Competitive salary and benefits package. Opportunity to work on innovative projects with a talented team. Professional development and growth opportunities. Flexible working hours and a supportive work environment.
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
Job Description: Proven C programming. Min. 3 year experience working with BMC or openBMC software stack, IPMI, etc. Designing and Developing performance optimized active monitoring BMC solutions using DMTF Standards including MCTP, Redfish, SPDM and PLDM specifications. Good understanding of Linux kernel, uboot, device drivers, UEFI / BIOS Experience with various peripherals such as PCIe, USB, SDIO, SPI, I2C, I2S, GPIO, etc. Should have min 5 years total experience in embedded domain Job Category: Embedded HW_SW Job Type: Full Time Job Location: Ahmedabad Experience: 5+ years Notice period: 0-15 days,
Posted 3 weeks ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As an experienced professional with a minimum of 6 years of Linux Kernel expertise, you will be responsible for utilizing your practical knowledge and hands-on experience in Linux Kernel, Drivers, and Linux Embedded Systems. Your role will involve demonstrating an excellent understanding of Linux internals, Realtime Linux, RT porting, and Android LINUX Kernel. Additionally, you will be expected to possess hands-on knowledge of Linux Driver Porting, including UFS, Filesystem, I2C, SPI, Ethernet, UART, and Display. An essential part of your responsibilities will include analyzing and fixing Kernel Crashes, as well as engaging in Open-source development activities. While not mandatory, knowledge of Hypervisor systems would be considered advantageous for this role. Your expertise in the Infotainment domain would also be highly valued. Your contribution to the team will be pivotal in driving innovation and ensuring the seamless functioning of Linux Kernel-related processes within the organization. If you are a proactive individual with a passion for Linux Kernel development and a keen eye for detail, we encourage you to apply for this exciting opportunity.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a skilled professional with 3 to 7 years of experience in C programming and Linux kernel, you will be responsible for various tasks related to software development and maintenance. Your primary responsibilities will include: - Demonstrating proficiency in writing efficient and high-quality C programming code. - Utilizing your expertise in embedded software development to contribute to project success. - Employing hands-on experience with Unix/Linux development tools such as GDB and Make. - Utilizing your knowledge and experience in Kernel level tasks, including kernel upgrades or patches. - Leveraging your skills in Linux systems programming to enhance system performance. - Demonstrating proficiency in working with protocols like I2C, SPI, and Ethernet. - Showcasing excellent debugging skills and the ability to navigate and comprehend large code bases effectively. - Utilizing strong communication skills to collaborate effectively with team members and stakeholders. Additionally, the ideal candidate for this position must possess the following qualifications: - Proficiency in writing high-quality software in C/C++. - Extensive experience in the development and maintenance of storage switches. - Strong debugging skills and the ability to comprehend complex code bases. - Experience in storage networks, specifically SAN, Fiber Channel, and FC2 protocol. - Good knowledge of device drivers, IPCs, and other related concepts. - Understanding of OS concepts and the ability to work with make files effectively. - Strong communication skills to facilitate effective collaboration and knowledge sharing within the team.,
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Preferred Qualifications: Debug and Development of DDR init & run time driver sequences. Will be working on state-of-the-art DDR technology LP4x/LP5x. Opportunity to get the understanding of DDR technology. Will be responsible for driving multiple programs. Need to work on issues with multiple teams (performance, Phy, controller design etc.) Need to analyze lot of data and need to recognize patterns. Working on triage of the DDR issues. Test case enhancements and development Principal Duties and Responsibilities: Job description Minimum Qualifications The charter of the CoreBSP-DDR SW System team is to ensure that the end-product qualifies the defined acceptance criteria for DDR by meeting stability, Power, and Performance Goals . The team is looking for a candidate who has strong understating of system level test methodologies and run validations on mobile systems. The position involves Understanding of SOC Architecture and DDR SW Systems, identifying and debugging DDR systems issues ( memory corruptions, Memory Lock-ups, Bit flips, memory leaks etc..)reported by memory validation and also running system level validations tests. The engineer would have opportunity to interact with different SW & HW teams to understand DDR systems. The candidate is expected to own and drive multiple chipsets in DDR tech area. This position gives an exposure to understand various quality stages from product development to commercial launch of the product. Skills: C, Python, Embedded system , JTAG , processor architecture, RTOS operating system, core BSP driver level development and debug ,CPU architecture , SOC System knowledge. DesirableDDR technology Level of Responsibility: Works under supervision. Decision-making affects direct area of work and/or work group. Requires verbal and written communication skills to convey basic, routine factual information. Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.
Posted 3 weeks ago
4.0 - 9.0 years
15 - 30 Lacs
Bengaluru
Work from Office
Role & responsibilities : The role involves designing, implementing and bug fixing device drivers for various interfaces like I2C, SPI, eMMC, SPIO, USB, PCIe, Ethernet, Display, camera etc. Preferred candidate profile Excellent programming skills in C Design, Implementation and debugging of Linux device drivers Ability to read and understand board schematics Knowledge of processor architectures for ARM or RISC-V Deep knowledge on Linux internals and Linux Kernel Architecture Experience on tools like Git, Yocto etc. Experience in debugging with JTAG, Signal Analyzers etc. BSP (Board Support Package) bringup experience including boat loader and Uboot. Good to Have Technical Skills: Experience in code upstreaming and Open Sourcing. Behavioral/ Non-Technical: Strong analytical and problem-solving skills Excellent verbal and written communication skills Self-managed and able to learn and adapt
Posted 3 weeks ago
7.0 - 12.0 years
1 - 4 Lacs
Chitradurga
Work from Office
> Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver No PerformanceParameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc Mandatory Skills: TIS Service Desk.
Posted 3 weeks ago
3.0 - 8.0 years
4 - 9 Lacs
Mumbai
Work from Office
SUMMARY Job Title: Experienced Car Inspector & Maintenance Technician Automobile Industry We are seeking a qualified and experienced Car Inspector and Maintenance Technician to join our team. The ideal candidate should have strong expertise in car diagnostics, inspection, and maintenance, preferably with experience in the GCC region . Proficiency in Arabic and possession of valid educational documents are essential. Key Responsibilities: Conduct thorough vehicle inspections to identify mechanical and safety issues Perform regular maintenance and repairs on a wide range of vehicles Diagnose technical problems using modern automotive tools and systems Ensure compliance with automotive industry standards and safety regulations Maintain detailed service records and inspection reports Collaborate with other technicians and departments to ensure timely service delivery Requirements Key Requirements: Minimum of 5 years of experience in the automobile industry Proven knowledge of car inspection, repair, and maintenance procedures GCC work experience is highly preferred Proficiency in Arabic (speaking, reading, and writing) Must hold valid educational certificates/documents Strong diagnostic and troubleshooting skills Benefits Benefits: Attractive salary package Free accommodation provided 2 - year employment visa Air ticket (flight) included
Posted 3 weeks ago
6.0 - 9.0 years
3 - 6 Lacs
Kannur
Work from Office
> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: TIS Service Desk.
Posted 3 weeks ago
2.0 - 5.0 years
1 - 4 Lacs
Hyderabad
Work from Office
> Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver No PerformanceParameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc Mandatory Skills: TIS Service Desk.
Posted 3 weeks ago
2.0 - 7.0 years
5 - 15 Lacs
Kolkata
Work from Office
SUMMARY Job Title: Civil Engineer We are in search of a proficient and seasoned Civil Engineer with at least 3 years of experience in the Any industry. The perfect candidate will possess a solid foundation in structural designs, with a preference for individuals with GCC experience. Proficiency in the Arabic language is essential, and candidates must hold the required educational credentials. Requirements Requirements: At least 3 years of experience in the Civil industry Demonstrated proficiency in AutoCAD Preference for candidates with GCC experience Educational documents Benefits Good Salary 2 years employment visa flight ticket
Posted 3 weeks ago
2.0 - 6.0 years
1 - 4 Lacs
Noida
Work from Office
Client - Cisco Experience - 5+Years Location - Bangalore : Must have in-depth working experience with Java/J2EE, Web Services using JSON. Experience with Multithreaded systems and Object-Oriented design. Must have strong work experience with Spring, Spring boot, Hibernate along with Unit Test (Junit classes, etc.) Experience working with Microservices based applications Experience working with databases such as SQL. Hands-on experience in HTML, CSS, Agile & Scrum Good to have Good knowledge of messaging systems like Kafka Education Required: Bachelors degree or equivalent in business analysis/process analysis, organizational development or related discipline or equivalent. Perks & Benefits: Health and Wellness:Healthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & Family:Comprehensive benefits for you and your loved ones, ensuring well-being. Growth Mindset:Continuous learning opportunities to stay ahead in your field. Dynamic & Inclusive:Vibrant culture fostering collaboration, creativity, and belonging. Career Ladder:Internal promotions and clear path for advancement. Recognition & Rewards:Celebrate your achievements and contributions. Work-Life Harmony:Flexible arrangements to balance your commitments.
Posted 3 weeks ago
6.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Job Summary: We are seeking a passionate and skilled Firmware Engineer to join our team working on the Phonepe devices like Smart speaker, DQR devices, Printer etc. In this role, you will be responsible for designing, implementing, and maintaining firmware solutions for the smart speaker and various other devices within Phonepe's ecosystem. If you are enthusiastic about hardware, firmware development, and device integration, we would love to hear from you. Responsibilities: Collaborate with cross-functional teams, including hardware engineers, software developers, and product managers, to define firmware requirements and specifications for the smart speaker and associated devices. Design, develop, and test firmware solutions for the smart speaker, ensuring high performance, reliability, and compatibility with the desired devices. Implement firmware features to enable support for smart speakers and various other IOT devices around payments domain within Phonepe's ecosystem. Optimize firmware code and algorithms to ensure efficient resource utilization and enhance overall system performance. Conduct thorough testing and debugging of firmware to identify and resolve issues, ensuring high-quality deliverables. Collaborate with the QA team to develop test plans and participate in the verification of firmware functionality. Stay up-to-date with industry trends, emerging technologies, and advancements in firmware development, hardware, and device integration. Document firmware designs, specifications, and development processes. : Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field. Proven experience in firmware development for embedded systems, preferably in consumer electronics or IoT devices. Strong programming skills in Java/C/C++ and familiarity with firmware development tools, compilers, debuggers, and version control systems. Experience with hardware-software integration and working closely with hardware teams to define firmware requirements. Knowledge of hardware architectures, microcontrollers, and peripheral interfaces. Familiarity with wireless communication protocols and their integration into firmware solutions. Experience with device drivers, low-level hardware interfaces, and firmware debugging techniques. Understanding of software development practices, including agile methodologies and version control systems (e.g., Git). Ability to work independently and in a team environment, with excellent problem-solving and communication skills. Passion for hardware, firmware development, and device integration. If you are excited about pushing the boundaries of firmware development, hardware integration, and device compatibility within the smart speaker industry, we would love to have you join our team. Apply now and be part of shaping the future of smart speakers and Phonepe ecosystem of devices. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 3 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
Mumbai
Work from Office
: Job Title:Trade Enabler, GFX Spot Voice, Associate LocationMumbai, India Role Description Deutsche Bank is the market leader in FX Spot (voice + electronic), both in terms of profitability and risk management sophistication. We trade all currencies, including G10, emerging markets and precious metals. We leverage the information contained in our franchise and the edge provided by our technology platforms to offer deeper liquidity and tighter spreads, and to extract value from the market. To complement our market making activities, there is a very strong quantitative emphasis to our risk taking, risk management and product offering. You will be working with FX Spot voice traders in London, New York and Tokyo-Sydney, working on ad hoc requests as well as long-term research projects. You will learn how traders price and manage spot risk, and you will come to understand liquidity and market microstructure. You will also get to work closely with Algos (electronic) FX Spot desk. You are likely to travel to London for business purposes. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Enhance data analytics to analyze patterns in client flow and market impact, using machine learning algorithms and statistics Enhancing logic of business controls and reporting, using historical data. Researching and optimizing existing suite of algorithmic execution algorithms and models, applying advanced market microstructure studies and algorithms Working with Algos desk to enhance our Spot offering Generate and back-test potential trade ideas Your skills and experience Team player with strong communication skills and attention to detail Intellectually curious, and ready to work under pressure Strong academic background with degree in Math / Engineering / Science / Stats etc. Strong quantitative and analytical skills Preference for candidates comfortable with Tableau and SQL. Experience in other programming languages such as VBA, Matlab, q/kdb, R or Python would be preferred. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.ht We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
4.0 - 9.0 years
7 - 13 Lacs
Chennai
Work from Office
Virtual Walk-in Interview Embedded Developer for - Harita Techserv Virtual Walk-in Date: 07-July-25 to 11-July-25 Timing: 4:30 PM to 7:30 PM Video call link: https://meet.google.com/odn-pxon-nxq Skills : Bachelors or Masters degree in Electrical Engineering, Computer Engineering, or related field. 4+ years of experience in embedded firmware/software development. Proficiency in C/C++ for embedded systems. Hands-on experience with microcontrollers (ARM Cortex-M, STM32.). Strong understanding of RTOS concepts including task scheduling, inter-process communication, and resource management. Familiarity with communication protocols: I2C, SPI, UART, CAN, USB, etc. Experience with embedded development tools: IDEs (e.g., Keil, IAR, STM32CubeIDE), debuggers, and emulators. Familiarity with version control systems (Git, SVN). Please share the resume yamuna.k@harita.co.in
Posted 3 weeks ago
5.0 - 10.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Maintain Debian packages for IBM-Z (s390x) compilers and related toolchain components. Work with internal development to resolve bugs/issues relating to Debian packaging, dependency, and integration. Contribute to the Debian distribution community through package related bug triaging, package uploads and mailing list participation. Collaborate with upstream communities to track new releases, apply patches, and back-port fixes as needed. Ensure packages meet Debian policy, quality, and security standards. Maintain change-logs, documentation, and reproducible build practices. Required education Bachelor's Degree Required technical and professional expertise Required Qualifications 5+ years of working experience in maintaining Debian packages (ideally as a Debian Maintainer or a Debian Developer). Strong knowledge of Debian packaging tools (dpkg, debhelper, lintian, pbuilder, sbuild, etc.). Experience with compiler internals and build systems (e.g., Make, CMake etc.). Solid knowledge of Linux systems and shell scripting (bash, Python, etc.). Understanding of upstream/downstream coordination in open source projects. Soft Skills Excellent written and verbal communication skills. Ability to work independently and in a distributed, asynchronous team. Preferred technical and professional experience Preferred Qualifications Debian Maintainer (DM) or Debian Developer (DD) status. Experience with debugging packaging issues/bugs on IBM-Z architecture and also on multi-architectures (e.g., x86, arm64) using gdb or other debugging tools. Contributions to upstream compiler or toolchain projects (e.g. GCC, LLVM, etc.).
Posted 3 weeks ago
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