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Customer Support Executive Sunrays Consulting

2.0 - 5.0 years

0 - 1 Lacs

hyderabad

Work from Office

Role summary You will provide high-quality customer support for our online casino players across multiple channels such as live chat, tickets, email, WhatsApp, and other support touchpoints as required. The role requires strong casino-industry experience, excellent knowledge of the gaming product and Back Office systems, and the ability to communicate with empathy while following internal processes and compliance standards. You will handle both regular and high-value customers and support proactive engagement where applicable. Key responsibilities • Handle customer queries across channels (live chat, tickets, email, WhatsApp, and other channels as needed) with excellent written English and p...

Posted 1 week ago

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