83 Hypervisor Jobs - Page 2

Job Summary The Core Software team is a high-performance engineering team responsible for building the fundamental software to manage the ONTAP software product. You will work as part of a team responsible for the development, testing and debugging of distributed software that drives NetApp cloud, hybrid-cloud and on-premises solutions. As a software engineer, you will work as part of a team of skilled and passionate engineers responsible for participating in the design, development, debugging, maintenance & testing. This position requires an individual to be creative, team-oriented, technology savvy, and driven to produce results. Responsibilities Participate in medium to large feature deliveries, including full software development lifecycle Deliver reliable, innovative storage and data management products Design, implementand test software in Python with a focuson simplicity, reliability, and manageability Participate in product design, development, verification, troubleshooting, and delivery of a system or major subsystems, including authoring project specification Write unit and automated integrationtests Conductand participate in technical discussions within the team as well as with other groups across Business Units in the company Facilitate technical discussions and lead presentations with engineering leadership. Job Requirements Proficiency in Python & C++ Experience with REST API, Cloud, and Virtualization environments is a plus Familiarity with data storage virtualization, knowledge on hypervisors such as VMware ESX, Linux KVM is preferred Experienceworking with file systems, distributed systems, client-server programming, multi-threaded applications,and operatingsystems such as FreeBSD,Linux A strong understanding of basic to complex concepts related to computer architecture, data structures, and programming practices Demonstrated creative and systematic approach to problem solving Possess excellent written and verbal communication skills Ability towork under limited supervision anddirection Ability to work collaboratively within a team environment of other engineers to meet aggressive goals and high-quality standards Education A Bachelor of Science Degree in Engineering or Computer Science with 2 years of experience, or a Master’s Degree; or equivalent experience is required.

8+ years of experience in managing Linux setup. 4+ years of Experience in HPC/ Linux clusters. Install, administer, and maintain hardware, system software, networking, accounts, and security measures on VMWare configuration. Diagnose and correct system issues, whether these be issues with correct operation or performance. Reinstate integrity of system as quickly as possible following an outage in order to minimize downtime. Triage and solve user-submitted tickets, especially when they relate to the infrastructure. Track resource usage using monitoring and queuing software. Actively participate in Knowledge Management by creating new technical documents. Patch system firmware and software as needed. Peer assistance is an added trait. What you need to bring: Technical Skills: Demonstrated expertise with Linux system administration, including OS, networking, storage, and security. Expertise with high-speed networking such as InfiniBand and 10/40 Gigabit Ethernet. Expertise with high speed file transfer tools such as file catalyst Familiarity with large storage systems Some experience in scripting language Proven expertise in Hypervisor Knowledge of Horizon is preferred Experience with Linux clusters Troubleshooting Knowledge on ESXi and vCenter performance issues. Knowledge on Virtual Machine snapshots and VMware VDP Understanding of VMware Site Recovery Manager for disaster recovery Business Skills: Demonstrate strong written and verbal communication skills. Interacting and collaborating across different technology teams within HPE. Must work towards achieving HPEs vision for our customers. Affinity and a thorough understanding of support processes defined within HPE. Ability to work in a 24x7 environment in rotation shifts Exhibit Customer First and Customer Last Attitude consistently. Ability to drive cases to closure and provide Case Summary. Demonstrate high level of technical & communication skills. Takes responsibility for end-to-end problem ownership and its solutions. Mandatory Key Skills Ethernet,file catalyst,Hypervisor,VMware ESXi,VMware VDP,VMware Site Recovery Manager,networking,Linux system administration*,InfiniBand*,High-Performance Computing*

8+ years of experience with focus on Kubernetes and IT infrastructure . Solid understanding of Linux-based systems , container runtimes, and automation. CI/CD pipelines for OS images that are for use on both bare-metal AND virtual machine with identical codebase Independently creating hypervisor templates and applying them Unattended provisioning of Kubernet es clusters onto various hypervisor/cloud Experience with SUSE Rancher, Microsoft Azure Kubernetes Service (AKS), Linux (Ubuntu/SUSE), SUSE Longhorn, VMware vSphere Infrastructure-as-Code (IaC) tools (eg. Terraform/Terragrunt, Ansible, GitOps methodologies) Virtualization technologies and hosting platforms such as Azure 8+ years of experience with focus on Kubernetes and IT infrastructure . Solid understanding of Linux-based systems , container runtimes, and automation. CI/CD pipelines for OS images that are for use on both bare-metal AND virtual machine with identical codebase Independently creating hypervisor templates and applying them Unattended provisioning of Kubernet es clusters onto various hypervisor/cloud Experience with SUSE Rancher, Microsoft Azure Kubernetes Service (AKS), Linux (Ubuntu/SUSE), SUSE Longhorn, VMware vSphere Infrastructure-as-Code (IaC) tools (eg. Terraform/Terragrunt, Ansible, GitOps methodologies) Virtualization technologies and hosting platforms such as Azure

In this Site Reliability Engineer role, you will work closely with entire IBM Cloud organization to maintain and operationally improve the IBM cloud infrastructure. You will focus on the following key responsibilities: Ability to respond promptly to production issues and alerts 24x7 Execute changes in the production environment through automation Implement and automate infrastructure solutions that support IBM Cloud products and services to reduce toil. Partner with other SRE teams and program managers to deliver mission-critical services to IBM Cloud Build new tools to improve automated resolution of production issues Monitor, respond promptly to production alerts, Execute changes in Production through automation Support the compliance and security integrity of the environment Continually improve systems and processes regarding automation and monitoring. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Excellent written and verbal communication skills. Minimum 5+ years experience in handling large production systems environment Must be extremely comfortable using and navigating within a Linux environment Ability to do low level debugging and problem analysis by examining logs and running Unix commands Must be efficient in writing and debugging scripts 3-5+ years of experience in Virtualization Technologies and Automation / Configuration Managements Automation and configuration management tools/solutionsAnsible, Python, bash, Terraform, GoLang etc. (at least one) Virtualization technologiesCitrix Xen Hypervisor (Preferred), KVM(also preferred), libvirt, VMware vSphere, etc. (at least one) Monitoring technologiesZabbix, Sysdig, Grafana, Nagios, Splunk, etc. (at least one) Working knowledge with Container technologiesKubernetes, Docker, etc. Flexibility to work on shifts to handle production systems Preferred technical and professional experience Good experience inPublic cloud platforms,Kubernetes clusters and Strong Linux skills for managing services across microservices platform, good SRE knowledge in Cloud Compute, Storage and Network services.

Understand and integrate new technologies such as Software-Defined Networking and Network Functions Virtualization to cloud platforms with skills in the areas of Virtual switches, Network overlay technologies, Overlay technologies, Physical NIC drivers and selective leverage offloads a software interfaces Linux based driver ecosystem development and integration. Work with kernel networking subsystems such as iptables, sockets Need to have core network troubleshooting skills, response with urgency on incidents, perform root cause analysis, look out for the patterns, build knowledge base. You will be developing solutions for SDN infrastructure on Z server platform You will be expected to work with global teams and independently own the areas of responsibility. Expected to participate in scrums, sprint planning and retrospectives and be an active member of the team providing feedback to improve as needed. You will be expected to work collaboratively with the team, learn new technologies and apply the skills learn Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Programming Language: GoLang, REST API with backend application development. Advanced Networking KnowledgeProficiency in Software Defined Network (SDN), network design, protocols, and infrastructure, including LAN/WAN, SDN, and cloud networking. Familiarity with IPv4/IPv6, QoS, MPLS, and BGP Strategic Infrastructure PlanningCandidate should have the ability to design scalable and resilient network architectures, plan for capacity, and ensure disaster recovery and business continuity. Security ExpertiseBasic knowledge of cybersecurity principles to protect network integrity and data privacy. Operating SystemsUnderstanding how different operating systems affect network design. Problem-SolvingStrong analytical and problem solving skills to troubleshoot complex network issues in Production and Non-Production environments. Critical ThinkingAbility to think strategically and anticipate future network needs. CommunicationEffective communication skills to collaborate with teams and explain technical concepts to all stakeholders. Strong knowledge of Containers (for eg. docker / Podman etc) & related technologies like container registries, Dockerfiles, creating container images, deploying containers etc Strong working knowledge of Container Orchestration (Kubernetes) Strong knowledge of Linux basics including packing, package managers, working with system services, distro specific development, building source code into distro specific packages, pkg installation etc. Knowledge of working with Linux distros like Ubuntu Good knowledge of Virtualization like hypervisor, Virtual Machines, Bare Metal, Partitions etc and infrastructure/system management. Preferred technical and professional experience At least 12+ years of working experience with Linux distributions (Ubuntu/RHEL) in a production environment. Advanced Networking KnowledgeProficiency in Software Defined Network (SDN), network design, protocols, and infrastructure, including LAN/WAN, SDN, and cloud networking. Familiarity with IPv4/IPv6, QoS, MPLS, and BGP Strategic Infrastructure PlanningCandidate should have the ability to design scalable and resilient network architectures, plan for capacity, and ensure disaster recovery and business continuity. General understanding of private /public / hybrid cloud concepts General understanding of HW servers and server components

Network Services Platform (NSP) Specialist, will work closely with customers to ensure the successful deployment and integration of Nokias NSP solutions. Design, validate, and optimize network management solutions tailored to customer needs. Collaborate with project managers, engineers, and sales teams to deliver high-quality professional services, helping customers maximize the benefits of their NSP deployments. Capture customer requirements, design deployment strategies, and ensure smooth implementation through rigorous validation and troubleshooting. Work closely with global teams, product management, and customers. Contribute to enhancing Nokias professional service offerings and customer experience. You have: Bachelor's degree or higher in Computer Science, Telecom, or Software Engineering. 7-12 years of experience in Telecom or Software companies, such as in Linux/Unix environments, including Solaris, Red Hat, and CentOS. Strong knowledge of hypervisor technologies such as KVM and ESXi Experience with Cloud Computing platforms like Kubernetes, OpenShift, AWS, and GCP. Understanding of Network Management & API protocols such as NETCONF, YANG, OpenFlow, SNMP, REST, XMPP, and JMS. It would be nice if you also had Solid grasp of IP Networking, Routing, and Service TopologiesIPv4/IPv6, BGP, LDP, ISIS, OSPF, MPLS, VPLS, VPRN, IP VPN, QoS, and Security. Software development experience in Java, Python, Perl, JavaScript, C++, and JMS. Knowledge of Software Defined Networking (SDN) and Network Function Virtualization (NFV). Provide expert consultation on NSP deployments in physical and virtual/cloud environments. Design and document high-level and low-level Network Management/OSS deployment strategies. Develop and validate configuration and migration procedures in lab and customer environments. Define and execute acceptance test strategies, including test case development. Troubleshoot and resolve complex deployment challenges with customers and engineering teams. Conduct workshops to enhance customer understanding and maximize product benefits. Collaborate with global teams and Product Line Management to refine service delivery. Support global services teams in evaluating and responding to professional service requests.

Join our NI SERV Engineering Delivery Centre as an NSP System Product Specialist, where you'll play a crucial role in delivering top-tier network solutions. You'll work closely with customers, ensuring seamless deployments, upgrades, and migrations while contributing to technical excellence and innovation. As a key member of the team, you'll engage in end-to-end network solution deployment, from requirement gathering to implementation. Your expertise will drive best practices, customer training, and collaboration with technical teams to enhance product evolution and customer satisfaction. You have: Bachelor's degree or Computer Science in Telecom, or Software Engineering, with min 7+ years of experience. Strong skills in Linux/Unix, Solaris, Red Hat, and CentOS Strong knowledge of hypervisor technologies (KVM, ESXi) and cloud computing platforms such as OpenStack Solid understanding of IP networking, including IPv4/IPv6, BGP, OSPF, MPLS, VPN, QoS, and security Experience in Object-Oriented Design, Java, Python, C++, and familiarity with APIs such as REST, NETCONF, and YANG Hands-on experience in consulting, deployment design, testing, and customer acceptance It would be nice if you also have: Knowledge in consulting, deployment design, testing, and customer acceptance Experience in OSS integration and Software Defined Networking (SDN) or Network Function Virtualization (NFV) Strong presentation, troubleshooting, and customer-facing skills with a proactive approach to challenges Gather customer requirements and execute project deployments remotely or onsite. Develop detailed design documentation, including MoP, LLD, and ATP. Deliver software upgrades, migrations, and installations efficiently. Provide customized technical training and workshops for customers. Gain hands-on experience with product lifecycle management (PLM) and support teams. Enhance your expertise in network integration, solution deployment, and customer engagement. Develop troubleshooting skills while managing solution issues and escalations. Stay updated with industry best practices and contribute to process improvements.

Responsibilities: As a Full Stack Performance Analyst your responsibilities would be 1. Study workloads characteristics on IBM Power and x86 2. Executing & measuring peformance of various PowerVM (Hypervisor) functions & features 3. Using various performance tools to analyze performance & identify bottlenecks / opportunities for improving PowerVM (Hypervisor) stack/functions performance 4. Provide tuning & performance optimizations suggestion to improve performance 5. Working on client performance issues Required Technical and Professional Expertise 15-20+ years of overall IT experience. 6+ years of experience as a System Performance Analyst 5+ Experience with Oracle database performance analysis and tuning Experience doing Performance Analysis, Performance Tuning & Performance Optimization Knowledge & Experience in using Performance Monitoring Tools like vmstat, netstat, iostat, nmon, topas, top etc Knowledge & Experience in C/C++ programming Good understanding of Hypervisor & Virtualization concepts Good understanding of Virtual IO concepts Good understanding of System Architecutre Good understanding of Operating System concepts Good communication & presentation skills. Preferred Technical and Professional Expertise Knowledge of Compilers Knowledge of Assembly Programming Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Required Technical and Professional Expertise 15-20+ years of overall IT experience. 6+ years of experience as a System Performance Analyst 5+ Experience with Oracle database performance analysis and tuning Experience doing Performance Analysis, Performance Tuning & Performance Optimization Knowledge & Experience in using Performance Monitoring Tools like vmstat, netstat, iostat, nmon, topas, top etc Knowledge & Experience in C/C++ programming Good understanding of Hypervisor & Virtualization concepts Good understanding of Virtual IO concepts Good understanding of System Architecture Good understanding of Operating System concepts Good communication & presentation skills. Preferred technical and professional experience Preferred Technical and Professional Expertise Knowledge of Compilers Knowledge of Assembly Programming

Strong troubleshooting skills in Linux and AIX Scripting skills Pearl, Bash, Python. Hands on experience with Hypervisors- RHV & KVM. Monitoring the servers proactively. Creating filesystems. Installing the software required on the servers. Working on server patching through Ansible and Satellite. Troubleshooting of Unix and Linux servers. Performance Tuning. Strong proficiency in administration of Linux servers to maintain a 24x7x365 uptime service. Primary Skills Linux Administration with AIX experience. Secondary Skills Scripting Skills (Bash, Shell Scripting)

Job Title: Embedded Linux Engineer (Multiple Skills) Location: Hyderabad Experience: 3 - 12 YearsEmployment Type: Full-TimeMode: Work from Office Job Summary: We are seeking a skilled Embedded Linux Engineer with deep expertise in virtualization technologies , platform software , and Linux kernel development . The ideal candidate will have hands-on experience working with QEMU, Yocto Project, BSPs, hypervisors , and the Linux kernel ecosystem , along with exposure to Android (AOSP) and Chrome OS platforms. You will be responsible for designing, developing, and maintaining software components across various layers including bootloader, HAL, kernel drivers , and hypervisors for embedded systems. Key Responsibilities: Develop and maintain Board Support Packages (BSPs) using the Yocto Project . Design and integrate virtualization solutions using QEMU, KVM, Xen , or other hypervisors for embedded platforms. Work with Linux kernel internals , including writing and debugging Loadable Kernel Modules (LKMs) and device drivers . Integrate and customize bootloaders (e.g., U-Boot, Coreboot) for target platforms. Collaborate with hardware teams to bring up new platforms and debug PCI , USB , I2C , and other bus interfaces. Customize and integrate AOSP/Chrome OS for custom hardware platforms. Work closely with the HAL and middleware teams to ensure proper hardware abstraction and performance optimization. Debug issues across software and hardware boundaries using tools like JTAG, GDB, printk, and ftrace. Support continuous integration pipelines and unit/system testing infrastructure. Required Skills: Strong programming experience in C/C++ and Shell scripting . In-depth understanding of Linux kernel architecture and experience with kernel driver development . Hands-on experience with QEMU , virtualization technologies, and emulation environments. Proficiency in building and customizing Yocto Project -based BSPs. Experience with bootloaders (e.g., U-Boot) and kernel bring-up on new hardware. Familiarity with PCIe , USB , and other hardware interface protocols. Working knowledge of AOSP , Chrome OS , and Android HAL layers. Strong debugging skills using hardware and software tools. Familiar with LKM , device tree , systemd , and Linux build systems. Role & responsibilities Preferred candidate profile

Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: TitleEngineer, Staff Job functionCE-PE (Customer Engineering- Project Engineer). Skills/experience Extensive experience in design and development in Bootloaders, BSPs areas. Experience in Linux kernel, device driver development. Experience of software development in multimedia, networking, peripherals, connectivity areas Experience in design and development in RTOS like QNX, Hypervisors. Experience in Automotive infotainment or digital cluster platform development, system knowledge of Automotive architecture and products Working experience with Linux kernel device drivers, stability and boot architecture Working experience with Android, QNX and hypervisor-based platforms Working knowledge of any of the languages C,C++,Java Working knowledge of debug tools related to memory, gdb, coredump, JTAG Good Experience in Customer engagement and management. Responsibilities Provide firsthand support to Qualcomm IVI and/or ADAS customers Support issues reported by customer in lab, drive test and certifications Perform root cause analysis of customer issues alongside the internal technology teams and provide feedback to engineering team Domain related experience in any or all key automotive technologies ( QNX & BSP minimum required , audio, connectivity, graphics, display, video - added advantage to profile) Software delivery managementIdentifying, verifying and delivering fixes for the software failures Engaging with Customer directly of Failure reports, New feature requirements, New project requirements, Schedule management. Triaging, Debugging software failures reported by Customers on Android, Auto grade Linux, QNX software stack Documenting the Customer Issues, Key features-requirements, design data. Working closely with internal technology teams to support the fix process Supporting Qualcomm customers when required to resolve launch-gating issues. Education requirements RequiredBachelor's, Computer Engineering and/or Computer Science and/or Electronics Engineering. PreferredMaster's, Computer Engineering and/or Computer Science and/or Electronics Engineering. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience. 2+ years of experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of experience with debugging techniques. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: TitleSenior Staff Job functionSenior Staff Multimedia - Customer Engineering Skills/experience Extensive experience in design and development in Multimedia domains like Display, Graphics, VideoKnowledge of Automotive Display technologies/pipeline in Linux DRM/KMS framework or QNX, Graphics engines and Video technologies Experience in Linux kernel, device drivers Experience in Automotive infotainment or digital cluster platform development, system knowledge of Automotive architecture and products Working experience with Android, QNX and hypervisor-based platforms Working knowledge of any of the languages C,C++,Java Working knowledge of debug tools related to memory, gdb, coredump, JTAG Good Experience in Customer engagement and management. Responsibilities Provide firsthand support to Qualcomm IVI and/or ADAS customers Support issues reported by customer in lab, drive test and certifications Perform root cause analysis of customer issues alongside the internal technology teams and provide feedback to engineering team Domain related experience in any or all key Multimedia technologies ( display, graphics, video) Software delivery managementIdentifying, verifying and delivering fixes for the software failures Engaging with Customer directly for Failure reports, New feature requirements, New project requirements, Schedule management. Triaging, Debugging software failures reported by Customers on Android, Auto grade Linux, QNX software stack Documenting the Customer Issues, Key features-requirements, design data. Working closely with internal technology teams to support the fix process Supporting Qualcomm customers when required to resolve launch-gating issues. Education requirements RequiredBachelor's, Computer Engineering and/or Computer Science and/or Electronics Engineering. PreferredMaster's, Computer Engineering and/or Computer Science and/or Electronics Engineering. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience. 3+ years of experience with Programming Language such as C, C++, Java, Python, etc. 3+ years of experience with debugging techniques. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: Mandatory skills of C/C++ programming and operating systems. Experience with Camera drivers and controllers, preferably with Linux V4L2 driver model. Working knowledge of MIPI-CSI-2 and PHY specification; Working experience with bus protocols such as I2C/SPI. Experience in driver design and implementation with multiple camera vendor sensors such as - Sony, Aptina, OmniVision; Experience with FPDLINK/GMSL2 serializer/deserializers, CVBS, analog cameras. Familiarity with camera imaging pipeline such as 3A (focus/white balance/exposure), HDR, color correction, etc., is a plus. Exposure to Video pre- and post-processing algorithms, motion compensation & estimation, deinterlacing, etc., for subjective quality enhancement is a plus. Knowledge of computer vision, Video Analytics (facial recognition, object recognition) is a plus. Knowledge of one or more Real-Time Operating Systems is preferredwhich includes Android, QNX, Embedded Linux. Solid understanding of ARM assembly language and low-level software/hardware interface design, JTAG based debugging is a plus. Exposure to Hypervisors and Virtualization is a plus. Fluent in industry standard software development toolsdebuggers, code revision control systems (GIT, Perforce), IDEs and build tools. 10+ years Software Engineering or related work experience. 2+ years in a technical leadership role with or without direct reports. Possess 3-yrs to 7-yrs of experience in embedded software development. Good work experience in embedded software and/or driver development. Candidate should be detail-oriented and have strong analytical and debugging skills, strong communication skills (written and verbal), working with teams across multiple time zones. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience. 2+ years of experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of experience with debugging techniques. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: 3+ years Software Engineering or related work experience. Experience with Automotive Infotainment projects. Experience with CSI and DSI interfaces Experience with Camera drivers and controllers, preferably with Linux V4L2 driver model. Familiarity with bridge-chips (serialiser/de-serialisers), composition, colour formats. Camera sensor specifications (timing, pixel clock, framerates) ARM Trust-Zone & ARMv7/v8 architecture and Embedded software development in C and C++ on ARM. Strong Good debugging skills with experience on debugging with Lauterbach JTAG debuggers is a must. Experience with one or more software platformsQNX, GHS, Linux Containers and exposure to Hypervisors and Virtualization. Experience with System performance profiling and optimization is a plus. Understanding of Linux kernel concepts and relevant work experience. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of any combination of academic and/or work experience with debugging techniques. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

As a Network Integration Specialist, you will provide remote support during installation, integration, and commissioning of mobile network elements, collaborating with on-site engineers for site engineering, documentation, and acceptance testing. You will play a key role in ensuring regulatory compliance (MTCTE & ITSAR) for OLT, ONT, and Wi-Fi CPE, working closely with TEC-accredited labs and managing the certification process. With expertise in EMI/EMC, safety testing, SDN, SDAN, and cloud platforms (OpenStack, VMware, hypervisors), you will support issue analysis, RCA, risk reporting, and security compliance. Your proficiency in network change management, software upgrades, and automation (Python scripting preferred) will help optimize network performance. You will collaborate with global teams, product management, and regulatory bodies to enhance service delivery, security compliance, and customer experience. You have: Bachelor's degree in with 8- 12 years of Experience. Serve as the primary technical expert for OLT, ONT, Wi-Fi CPE, and Cloud technologies, providing guidance and support across teams. Lead and manage the MTCTE & ITSAR certification process for relevant telecom equipment, ensuring compliance with regulatory requirements. Manage challenging situations, conflict resolution, and customer communication regarding regulatory issues. Develop and implement compliance strategies aligned with the National Security Directive on the Telecommunication Sector (NSDTS), conducting risk assessments and security enhancements. It would be nice if you also had: Collaborate with global teams and Product Line Management to improve service delivery, best practices, and customer experience. Work closely with TEC-accredited labs to ensure accurate and efficient testing of telecom equipment. Develop and maintain comprehensive technical and regulatory documentation, including compliance reports, test plans, and security guidelines. Monitor industry trends and advancements in OLT, ONT, Wi-Fi CPE, and Cloud technologies, evaluating their impact on regulatory compliance. Experience with EMI/EMC, safety, and technical testing of telecom equipment. Strong in issue analysis, root cause analysis (RCA), and risk reporting. Proficient in network change management and software upgrades; Python scripting is an added advantage. Familiarity with cybersecurity tools and testing frameworks is a plus. Knowledge of Virtualized Network Functions (VNFs) and cloud computing platforms such as OpenStack, VMware, and hypervisor technologies. Expertise in Fixed Access Systems, including xPON, FTTx, Wi-Fi 6 CPE, FWA, and IP concepts. Strong understanding of Software Defined Networking (SDN), SDAN, and automation. Experience in obtaining and maintaining MTCTE & ITSAR certifications for telecom equipment. Ability to collaborate with global teams, product management, and regulatory bodies to ensure compliance and enhance service delivery.

In this Site Reliability Engineer role, you will work closely with entire IBM Cloud organization to maintain and operationally improve the IBM cloud infrastructure. You will focus on the following key responsibilities: Ability to respond promptly to production issues and alerts 24x7 Execute changes in the production environment through automation Implement and automate infrastructure solutions that support IBM Cloud products and services to reduce toil. Partner with other SRE teams and program managers to deliver mission-critical services to IBM Cloud Build new tools to improve automated resolution of production issues Monitor, respond promptly to production alerts, Execute changes in Production through automation Support the compliance and security integrity of the environment Continually improve systems and processes regarding automation and monitoring. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Excellent written and verbal communication skills. Minimum 5+ years experience in handling large production systems environment Must be extremely comfortable using and navigating within a Linux environment Ability to do low level debugging and problem analysis by examining logs and running Unix commands Must be efficient in writing and debugging scripts 3-5+ years of experience in Virtualization Technologies and Automation / Configuration Managements Automation and configuration management tools/solutionsAnsible, Python, bash, Terraform, GoLang etc. (at least one) Virtualization technologiesCitrix Xen Hypervisor (Preferred), KVM(also preferred), libvirt, VMware vSphere, etc. (at least one) Monitoring technologiesZabbix, Sysdig, Grafana, Nagios, Splunk, etc. (at least one) Working knowledge with Container technologiesKubernetes, Docker, etc. Flexibility to work on shifts to handle production systems Preferred technical and professional experience Good experience inPublic cloud platforms,Kubernetes clusters and Strong Linux skills for managing services across microservices platform, good SRE knowledge in Cloud Compute, Storage and Network services.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Qualcomm is looking for talented and enthusiastic engineers with strong interests in OS, kernel and computer architecture. The Qualcomm Hypervisor team is world-leading, enabling virtualization across multiple chipset products for mobile, automotive, compute and IoT. The team is responsible for the hypervisor software layers that plays a key role in platform security and performance. Qualcomm is industry leading in its adoption of virtualization technology in its Snapdragon mobile products. The team has built hypervisor and SMMU expertise and continues to develop innovative features, enhancements, and use-cases. As a software engineer at Qualcomm, you will help develop SMMU, hypervisor and related software for the latest cutting-edge Application processors, which is embedded in a wide range of chipset products and used by many OEMs in millions of devices. The role will include interfacing with large software stacks such as Bootloaders, Linux and TrustZone "“ which provides the opportunity to interact with teams around the world. -- Responsibilities We are looking for a highly motivated engineer and team player who is passionate to learn new technologies and write low level firmware that drives hardware and SoC. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. "¢ 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Your responsibilities may include: Design, development and integration of SoC firmware features, diagnostics and test capabilities for QCT boot platforms. Strong coordination and collaboration across wide range of technical areas to include software, hardware, ASIC, integration, architecture, and emulation teams. Paying attention to the details during all phases of firmware design, development, integration, testing and release - Work with Emulation, HW design teams, as necessary, in verifying and debugging firmware, driver and resolving platform issues Efficient and secure (ie. cognizant of not exposing security exploits) coding plus driving code review of firmware logic updates with all required stakeholders On time execution of defined tasks and deliverables, driving dependencies with other teams to closure Triage of software issues, defect investigation and problem resolution. Technical documentation including APIs, manuals, and user guides. "“ Skills and Experience We are looking for engineers from a range of backgrounds and experience, including graduates and experienced kernel and systems developers Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. Preferred Qualifications: Strong understanding or experience with C. An understanding of computer architecture, operating systems, and kernels. Linux, kernel, bootloader or OS development experience. ARM CPU architecture knowledge. IOMMU and ARM SMMU knowledge Hypervisors and virtualization. Experience with multi-processing or multi-threading, concurrency, and synchronization. Writing device drivers and interfacing hardware. Experience with secure coding. Use of debugging tools such as GDB, Lauterbach Trace32 and understanding assembly. Real-time OS. Toolchains and systems libraries (libc etc). Python, shell scripting and Linux based development environment. Good communication and presentation skills. Test development and test automation. Contributing to open-source projects. Demonstrated independent software design, good analytic and problem-solving skills. Any automotive and functional safety experience may also be relevant.

Experience in working with Android Audio Framework or Audio HAL development. Strong knowledge of C/C++, and familiarity with Java/Kotlin in the context of Android. Experience with ALSA, TinyALSA, AudioFlinger, and other Linux/Android audio components. Solid understanding of embedded audio signal flow and processing. Familiarity with debugging tools like Audio HAL, SDV, GIT, Hypervisor, JNI, logcat, adb, systrace, and Perfetto.

Roles and Responsibilities Design, implement, and maintain complex IT systems infrastructure using Ansible, Hyper-V, VMware, and other virtualization tools. Collaborate with cross-functional teams to identify system requirements and develop solutions that meet business needs. Troubleshoot technical issues related to Linux servers, Windows desktops/servers, network devices (Cisco routers/switches), and cloud technologies (Azure/AWS). Develop automation scripts using Python to streamline repetitive tasks and improve efficiency. Provide expert-level support for all IT systems during night shifts. Desired Candidate Profile 7-10 years of experience in system engineering with a strong background in Unix/Linux administration. BCA degree from a recognized university with any specialization; MCA preferred but not mandatory. Minimum 2 years of experience working on night shifts; willingness to work flexible hours including weekends.

About The Role VMware vSphere; Microsoft Hyper V; KVM Primary Skills Design; deploy; and manage hypervisor platforms; such as VMware vSphere; Microsoft Hyper-V; or KVM. Secondary Skills Collaborate with infrastructure teams to plan and implement scaling strategies for virtualized environments. Responsibilities Design; deploy; and manage hypervisor platforms; such as VMware vSphere; Microsoft Hyper-V; or KVM. Configure and optimize hypervisor settings for different use cases; ensuring efficient resource allocation and workload distribution. Virtual Machine Provisioning and MaintenanceCreate and manage virtual machines based on the requirements of various departments and projects. Monitor and maintain virtual machine performance; ensuring adequate resources; responsiveness; and uptime. Performance Optimization and Scalability. Monitor hypervisor and virtual machine performance; identifying and addressing performance bottlenecks. Secondary - Collaborate with infrastructure teams to plan and implement scaling strategies for virtualized environments. Backup and Disaster Recovery. Implement and manage backup and disaster recovery solutions for virtualized systems. Test and refine disaster recovery plans to ensure data integrity and minimal downtime. Security and Compliance. Implement security measures to safeguard virtualized environments from unauthorized access and breaches. Ensure compliance with industry standards and internal security policies. Troubleshooting and Issue Resolution Troubleshoot and resolve hypervisor-related issues; including virtual machine crashes; resource allocation problems; and network connectivity. Provide timely support to IT teams and end-users for virtualization-related queries and problems. Automation and Scripting. Develop scripts and automation workflows to streamline hypervisor and virtual machine management tasks. Work on continuous improvement of operational efficiency through automation. Documentation and TrainingMaintain comprehensive documentation of hypervisor configurations; procedures; and troubleshooting steps. Provide training and knowledge sharing sessions for IT staff regarding best practices and efficient use of virtualization technologies . Collaboration and CommunicationCollaborate with network; storage; and application teams to ensure seamless integration of virtualized systems. Communicate effectively with cross-functional teams to understand requirements and provide appropriate solutions.- Proven experience as a Hypervisor Engineer; Virtualization Engineer; or a similar role. Strong expertise in virtualization technologies such as VMware vSphere; Microsoft Hyper-V; or KVM. Familiarity with storage and networking concepts related to virtualization. Primary Skill VMware Hypervisor Windows Server VSphere Secondary Skill Troubleshoot

Role & responsibilities Assist in the design, implementation, and maintenance of our platform and cloud infrastructure. Collaborate with cross-functional teams to troubleshoot and resolve technical issues. Conduct triage on incidents, ensuring prompt identification and resolution of problems. Monitor and optimize system performance, ensuring high availability and scalability. Participate in the development and implementation of new features and enhancements. Provide second-level technical support to customers via phone, email, and chat, ensuring timely resolution of customer issues. Attain a high percentage of First Call Resolution tickets. Manage service levels (SLAs), monitor response times, and escalate issues as needed to meet service level objectives. Create and maintain Knowledge Base Articles (KBAs) to improve the resolution time of common issues. Document all customer interactions accurately and thoroughly in our service desk ticketing system. Follow established procedures and protocols for troubleshooting and resolving customer issues. Actively participate in team meetings and training sessions to stay up to date on new products and services. Identify opportunities to improve processes and procedures, and work with management to implement changes. Maintain a positive, customer-focused attitude at all times, even in challenging situations. Work collaboratively with other team members and support teams to ensure the highest level of customer service and technical support. Monitor and respond to alerts generated by monitoring systems, ensuring timely resolution of any issues. Provide proactive updates to customers on the status of their tickets and follow up with them as needed to ensure their issues are fully resolved. Identify trends and patterns in customer issues, and work with support teams to address underlying issues and improve overall service quality. May be required to participate in on-call rotations to provide after-hours support to customers as needed on occasion. Contribute to process improvement initiatives, and work with management to implement changes to improve service quality and efficiency. Provide training and mentoring to junior team members to help them develop their technical skills and provide high-quality customer service. Maintain a high level of professionalism and positive attitude and always represent the organization in a positive and professional manner. Participate in incident response and problem management activities, working closely with other teams to investigate and resolve complex technical issues. Configure and troubleshoot hardware devices and provide technical support to users. The successful candidate will need to be able to handle a broad range of technical and customer service challenges, while working collaboratively with other teams to ensure the highest level of service quality and customer satisfaction. Preferred candidate profile Bachelors degree in computer science or related field Minimum 2 years in Server Administration environment Proven experience in triage, with the ability to quickly identify and resolve technical issues. Solid understanding of cloud platforms such as AWS, Azure, or Google Cloud. Experience with troubleshooting and technical support the following technologies Technical expertise and experience supporting Server infrastructure; Private Cloud / Public Cloud IaaS, PaaS, Hypervisors, Microsoft Server Operating System, Linux, End User / Modern Workplace Management and support; Microsoft Intune (EndPoint Manager), Windows / MAC Operating Systems, Office 365, Common off the Shelf Software (COTS) Server Platforms / Applications; Microsoft Exchange Server, Microsoft SQL Server, Azure Virtual Desktop, Citrix Server Strong customer service skills, with the ability to communicate technical information to non-technical customers Understanding of Service Desk processes and ideally ticketing systems (e.g. ConnectWise) Strong problem-solving and troubleshooting skills Ability to work independently and as part of a team Excellent communication and interpersonal skills Flexible schedule, with the ability to work evenings, weekends, and holidays as needed - rotating roster Ability to multitask and prioritize in a fast-paced environment Strong team player, with the ability to work collaboratively with other team members and support teams Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in the Chandigarh highly driven team members (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees are rewarded with monthly team events, Employee of the Month, just to name a few of the perks

About The Role : Job TitleThreat Intelligence Analyst Corporate TitleAVP LocationPune, India Role Description As a Threat Intelligence A VP in the Threat Intelligence and Assessment function, you will play a critical role in safeguarding the organization from cyber threats. In this role, you will be responsible for identifying, assessing, and mitigating threats, you will provide mitigation recommendations in response to evolving threats. You will be required to analyse complex technical issues and develop bank specific solutions while collaborating with diverse teams and stakeholders. This role will also consist of delivering against projects and strategic initiatives to continuously enhance the banks capabilities in responding to threats. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Pro-actively identify threats and track threat actors, TTPs, and ongoing campaigns to produce timely actionable intelligence. Produce threat assessments to support threat mitigation activities. Analyse multiple data/intelligence sources and sets to identify patterns of activity that could be attributed to threats and develop informed recommendations. Conduct analysis on files/binaries, packet captures, and supporting materials to extract relevant artifacts, observables, and IOCs. Proactively drive improvements of internal processes, procedures, and workflows. Participate in the testing and integration of new security monitoring tools. Meet strict deadlines to deliver high quality reports on threats, findings, and broader technical analysis. Take ownership for personal career development and management, seeking opportunities to develop personal capability and improve performance contribution. Develop and maintain relationships with internal stakeholders, external intelligence sharing communities. Your skills and experience Requirements 5+ years of experience in cybersecurity, with a focus on threat intelligence, analysis, and mitigation Strong operational background in intelligence related operations with experience in Open-Source Intelligence (OSINT) techniques Operational understanding of computing/networking (OSI Model or TCP/IP). Knowledge on the functions of security technologies such as IPS/IDS, Firewalls, EDR, etc A good or developing understanding of virtual environments and cloud (e.g., VSphere, Hypervisor, AWS, Azure, GCP) Demonstrated knowledge and keen interest in tracking prominent cyber threat actor groups, campaigns and TTPs in line with industry standards Knowledge of or demonstratable experience in working with intelligence lifecycle, intelligence requirements and Mitre ATT&CK Framework Non-Technical Experience Investigative and analytical problem solving skills Excellent verbal and written communication; to both technical and non-technical audiences. Self-motivated with ability to work with minimal supervision. Education and Certifications Preferred - Degree in computer science, networking, engineering, or other field associated with cyber, intelligence or analysis. Desired Experience or Certifications CISSP, CISM, GIAC, GCTI, GCIH, GCFE, GCFA, GREM, GNFA, Security+, CEH How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role VMware vSphere; Microsoft Hyper V; KVM Primary Skills Design; deploy; and manage hypervisor platforms; such as VMware vSphere; Microsoft Hyper-V; or KVM. Secondary Skills Collaborate with infrastructure teams to plan and implement scaling strategies for virtualized environments. Responsibilities Design; deploy; and manage hypervisor platforms; such as VMware vSphere; Microsoft Hyper-V; or KVM. Configure and optimize hypervisor settings for different use cases; ensuring efficient resource allocation and workload distribution. Virtual Machine Provisioning and MaintenanceCreate and manage virtual machines based on the requirements of various departments and projects. Monitor and maintain virtual machine performance; ensuring adequate resources; responsiveness; and uptime. Performance Optimization and Scalability. Monitor hypervisor and virtual machine performance; identifying and addressing performance bottlenecks. Secondary - Collaborate with infrastructure teams to plan and implement scaling strategies for virtualized environments. Backup and Disaster Recovery. Implement and manage backup and disaster recovery solutions for virtualized systems. Test and refine disaster recovery plans to ensure data integrity and minimal downtime. Security and Compliance. Implement security measures to safeguard virtualized environments from unauthorized access and breaches. Ensure compliance with industry standards and internal security policies. Troubleshooting and Issue Resolution Troubleshoot and resolve hypervisor-related issues; including virtual machine crashes; resource allocation problems; and network connectivity. Provide timely support to IT teams and end-users for virtualization-related queries and problems. Automation and Scripting. Develop scripts and automation workflows to streamline hypervisor and virtual machine management tasks. Work on continuous improvement of operational efficiency through automation. Documentation and TrainingMaintain comprehensive documentation of hypervisor configurations; procedures; and troubleshooting steps. Provide training and knowledge sharing sessions for IT staff regarding best practices and efficient use of virtualization technologies . Collaboration and CommunicationCollaborate with network; storage; and application teams to ensure seamless integration of virtualized systems. Communicate effectively with cross-functional teams to understand requirements and provide appropriate solutions.- Proven experience as a Hypervisor Engineer; Virtualization Engineer; or a similar role. Strong expertise in virtualization technologies such as VMware vSphere; Microsoft Hyper-V; or KVM. Familiarity with storage and networking concepts related to virtualization. Primary Skill VMware Hypervisor Windows Server VSphere Secondary Skill Troubleshoot

About The Role 4-6 yrs of Admin experience in Redhat Linux, AIX Strong troubleshooting skills in Linux and AIX Scripting skills Pearl, Bash, Python. Hands on experience with Hypervisors- RHV & KVM. Performance tuning, Vendor coordination Communication Skills and ability to ask questions- General communication and analytical skills (non-technical). Monitoring the servers proactively. Creating filesystems. Installing the software required on the servers. Working on server patching through Ansible and Satellite. Troubleshooting of Unix and Linux servers. Primary Skills AIX Administration skills L1/L2 Secondary Skills Linux Operating System experience

Join ProArch as a Cloud Support Engineer, where you will play a crucial role in supporting our clients cloud infrastructure and services. You will be involved in diagnosing and resolving issues related to cloud technologies and ensuring seamless integration and operation of cloud applications. Your responsibilities will include providing L2and L3 support for clients, troubleshooting MS Azure, M365 products, managing email migrations, and offering guidance on Azure cloud. You will be a pivotal part of a team dedicated to delivering high-quality tech support and customer service. Key Responsibilities: Provide expert troubleshooting for MS Azure, M365 Suite and Azure virtual desktop. Deliver L2 and L3 IT support and guidance to clients. Update all IT incidents and requests in the IT Service Management system. Analyze and diagnose various IT issues, including hardware, software, server, network, and security concerns. Escalate unresolved issues appropriately, ensuring cross-team collaboration. Engage in technical discussions and provide consultations with both clients and internal teams. Maintain and update technical documentation to reflect current best practices. Exhibit a strong focus on client satisfaction and deliver exceptional customer service consistently. Participate in 24/7 rotational shifts as required. Keep abreast of new cloud technologies and solutions related to Azure.