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1.0 - 4.0 years
1 - 4 Lacs
guwahati
Work from Office
Indus Towers Limited is looking for Circle O&M - Field Support Engineer to join our dynamic team and embark on a rewarding career journey The Circle O&M Field Support Engineer is responsible for ensuring the reliable operation and maintenance of equipment and systems within their designated circle or area This role typically involves working on-site to address technical issues, troubleshoot problems, and perform routine maintenance tasks Key Responsibilities:On-Site TroubleshootingRespond to technical issues and breakdowns promptly, diagnose the problem, and implement solutions to minimize downtime Preventive MaintenancePerform scheduled maintenance on equipment and systems to ensure their optimal performance and longevity Equipment InstallationInstall, configure, and commission new equipment and systems as needed Technical SupportProvide technical support to other team members, customers, and end-users to resolve issues and answer queries DocumentationMaintain accurate records of maintenance activities, equipment specifications, and troubleshooting procedures Safety ComplianceEnsure all work is carried out in compliance with safety regulations and guidelines to maintain a safe working environment CollaborationWork closely with other O&M teams and departments to coordinate activities and ensure the smooth operation of systems TrainingStay updated on the latest technologies and best practices related to the equipment and systems being supported
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Indus Towers Limited is looking for Circle OM - Field Support Engineer to join our dynamic team and embark on a rewarding career journey On-Site SupportField Support Engineers travel to the customer's location, which may include offices, industrial sites, or remote areas, to provide hands-on support and service Installation and SetupThey install, configure, and set up equipment, systems, or hardware, such as computers, servers, networking devices, medical equipment, or industrial machinery Maintenance and RepairsField Support Engineers perform routine maintenance tasks and troubleshoot technical issues They diagnose problems, replace faulty components, and make necessary repairs to ensure that the equipment functions as expected Technical AssistanceThey offer technical guidance and support to customers or end-users, addressing questions, concerns, and issues related to the equipment or systems TrainingField Support Engineers may provide training to users or customers on how to operate and maintain the equipment properly Quality AssuranceEnsuring that the equipment and systems meet quality and performance standards, and that they comply with safety regulations and industry-specific requirements DocumentationMaintaining accurate records of work performed, including service reports, parts used, and any changes or upgrades made to the equipment Inventory ManagementManaging spare parts and tools to ensure that they have the necessary resources to complete field support tasks efficiently Remote SupportIn cases where on-site visits are not necessary, Field Support Engineers may provide remote support by guiding users through troubleshooting procedures over the phone or through online communication
Posted 1 month ago
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