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1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technology Consultant at our company, you will be part of a dynamic team specializing in Virtualization, Cloud, and Hyperconvergence. Your role will involve working closely with customers and internal teams to assist in deployments, migrations, and support fixes, providing you with exposure to managing high-end IT Infrastructure solutions. Responsibilities: - Responding to and resolving customer technical queries or trouble tickets raised via inbound calls, emails, and web tickets. - Providing L1 and L2 support to troubleshoot using your domain knowledge to resolve all incidents and escalated infrastructure issues. - Monitoring performance, managing service levels, and ensuring client s...
Posted 5 days ago
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