4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

You should have a minimum of 4 years of experience with at least 4 of those years focused on SNOW solution implementation across various products and platforms of ServiceNow. Your background should include core infrastructure knowledge with a solid understanding of Infra Operations ranging from Service Desk/Command Center to Data Centre Ops, including Networks, Security, Containers, Converged, Hyperconverged, and Cloud technologies. You must possess hands-on experience in establishing IT Service Management (ITSM) and IT Operations Management (ITOM) foundation and implementing the Golden version of Configuration Management Database (CMDB), Software Asset Management (SAM), and Hardware Asset Management (HAM). It is essential to stay updated on the latest Enterprise Service Management (ESM) products and offerings from ServiceNow, covering areas from Supply Chain to CRM, such as HR, Finance, and Governance, Risk, and Compliance (GRC) modules. While a background in P&C (Property and Casualty Insurance) is not mandatory, it would be considered an advantage. Additionally, you should have a good understanding of Agentic Artificial Intelligence (AI) for Business Productivity and Self-Healing platforms for IT Operations to effectively contribute to the role.,

Posted 1 week ago

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