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5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Cloud Support Management Engineer in our Network Security, Technology Risk, and Information Security team based in Bangalore, you will play a crucial role in managing technical support functions within hybrid cloud environments. Your responsibilities will include overseeing, managing, and optimizing our cloud infrastructure to ensure robust security, compliance, and efficient incident response. You will be responsible for managing the operation and support of cloud infrastructure across AWS, GCP, and Azure environments. This includes tasks such as provisioning, monitoring, performance tuning, and lifecycle management of cloud services and resources. You will also be expected to respond to infrastructure incidents and security alerts, identify root causes, and implement corrective actions to prevent future occurrences. In addition, you will drive continuous improvement efforts in cloud automation, infrastructure as code, and cost optimization. This involves coordinating day-to-day operations related to cloud infrastructure support, ensuring timely resolution of escalated issues while maintaining high service quality and adherence to SLAs. Furthermore, you will facilitate cross-functional collaboration between infrastructure, DevOps, cloud security, compliance, and software engineering teams. Building playbooks and standard operating procedures (SOPs) will be crucial to enhancing team efficiency and knowledge sharing. Your expertise in leveraging Terraform for defining, deploying, and managing cloud infrastructure securely and efficiently will be essential. You will also be responsible for building CI/CD pipelines to automate cloud deployment and configuration tasks, as well as maintaining infrastructure configurations in source control repositories. Enforcing policies and guardrails through code to ensure consistent and compliant infrastructure environments will be a key focus area. Moreover, you will be expected to implement and enforce security configurations, access control policies, and network segmentation in cloud environments to proactively identify security risks and recommend architectural improvements. Monitoring, observability, and incident response will also fall within your purview, requiring you to develop runbooks and escalation paths for responding to incidents across cloud platforms. To qualify for this role, you should have at least 5 years of experience in cloud engineering or cloud support roles, with deep expertise in AWS, GCP, and Azure. Certifications such as AWS Certified Solutions Architect/DevOps Engineer, Google Cloud Professional Cloud Architect/Engineer, and Microsoft Certified: Azure Administrator/Solutions Architect are required or strongly preferred. You should also have extensive experience with Terraform, infrastructure as code (IaC), and managing infrastructure in version-controlled repositories. Strong problem-solving skills, excellent communication, and collaboration skills are also essential for success in this role.,
Posted 5 days ago
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