About the Client Our client stands among India’s largest and fastest-growing Integrated Facility Management Services (IFMS) companies—renowned for delivering sustainable, tech-enabled solutions across healthcare, education, infrastructure, and waste management. With over 25 years of industry leadership, they empower organizations to reduce costs, enhance operational efficiency, ensure regulatory compliance, and champion sustainability—allowing them to focus on what matters most: their core mission. The Opportunity Position: President of Business Development – Reports to the CEO Location: Mumbai To accelerate their next phase of growth, we are seeking a visionary President of Business Development with Pan-India responsibility. This is a strategic leadership role for someone who thrives at the intersection of innovation, scale, and impact. The ideal candidate will: Spearhead national expansion strategies across diverse sectors Forge high-value partnerships with government, institutional, and private stakeholders Lead a high-performance BD team with a focus on long-term value creation Translate sustainability and tech-led solutions into compelling business narratives Drive revenue growth while deepening the company’s footprint across India Responsible for Business Development and Sales in Corporate as well as Government segments in accordance with the organization’s vision and strategic directions to achieve strategic objectives such as Top Line Growth and Gross Margin. Responsible to support for smooth execution of key Government projects and collection of payments through communication and coordination with Customer and relevant internal functions. (Supporting role) Responsible for Achievement of Business objectives such as Revenue Growth and Gross Margin (EBIDTA) through effective deployment of BMS and Strategic Business Plan (SBP); Design Strategic Marketing plan /budget. Requirement Post-Graduate in Management with 18-20 Years of strong experience in Sales, Business Development from service industry preferably from Organization & Maintenance or Facility Management organizations. This is more than a business development role—it’s a chance to shape the future of India’s facility management landscape. You may kindly share your details at praveen.dighe@hwtglobal.com
This is a Remote Job. Candidate should be Willing to work in U.S. business hours. (Eastern Time Zone) Role Overview The Support Manager will be responsible for providing end-to-end support to customers using banking application systems. The role involves managing functional application support, ensuring smooth coordination between internal teams (Infrastructure, Product, and Development), and maintaining strong, long-term client relationships. The ideal candidate is passionate about technology, resourceful, and has excellent customer-facing and coordination skills. This person will act as a client advocate, ensuring customer satisfaction, managing escalations, and driving continuous improvement in service delivery. Job Responsibilities Client & Account Management Develop and manage strong operational relationships with clients. Support client onboarding activities and manage day-to-day client interactions. Identify, prioritize, and address key client service issues. Coordinate the execution of processes related to contract renewals, extensions, revisions, and amendments. Manage intake of new business/service requests, pricing changes, and maintain the client roadmap for established opportunities. Service Delivery Lead client interaction and communication to ensure a best-in-class client experience. Liaise effectively between clients and internal peer groups including Product Management, Technology, Shared Services, and Operations. Ensure timely resolution of client issues and coordinate with internal teams for escalations. Strategic Relationship Building Build strong, strategic relationships with key client stakeholders. Develop a deep understanding of client industries, key initiatives, and challenges. Identify and deliver on growth opportunities, cost efficiencies, and service enhancements. Risk & Rationalization Support delivery of strategies to identify and phase out high-risk legacy solutions not aligned with core products or services. Identify potential risks through client journey mapping and service gap analysis. Provide inputs to the business risk register and suggest mitigation actions. Leadership & Collaboration Work closely with Support Engineers, Infrastructure, Product, and Development teams to ensure smooth client operations. Advocate for clients internally and externally, ensuring their needs are represented across teams. Prerequisites & Qualifications 6+ years of experience in the IT industry with 2+ years of progressive experience in client relationship or customer support roles. Willingness to work in U.S. business hours . Proficiency with Microsoft Office , Salesforce , and JIRA . Bachelor’s degree (or equivalent experience). Experience in the financial or banking industry is Mandatory , Handling high-profile clients. Strong project management skills to support execution of client roadmaps and delivery of key initiatives. Excellent communication, problem-solving, and interpersonal skills. You may kindly share your details at praveen.dighe@hwtglobal.com
Position: Business Development Manager - US Staffing Location: Pune (Hybrid Mode) Work Time: U.S Working Hours (Easter Time Zone) We are expanding our team and looking for dynamic BDMs for our US Staffing business. Ideal candidate will drive initiatives and will build strong client relationships, drive revenue growth, and contribute to our fast-paced work environment. What We’re Looking For: Experience in US Staffing Sales / Business Development Ability to identify new business opportunities and generate leads Strong communication & negotiation skills Proven track record of achieving targets Team player with a proactive mindset The role involves identifying new business opportunities, building client relationships, and driving revenue growth in the US staffing market. Responsibilities also include creating and implementing sales strategies, responding to client inquiries, and negotiating contracts. The Manager will collaborate closely with internal teams to align client needs with staffing solutions while ensuring exceptional service delivery. Qualification & Experience: Bachelor's degree in Business Administration, Human Resources, Marketing, or a related field is preferred. 4-5 Years of proven experience in business development within the US staffing industry, with a strong understanding of client acquisition and retention strategies. Excellent communication, relationship-building, and negotiation skills to engage effectively with diverse clients and stakeholders. Ability to create and implement sales strategies that align with organizational goals and market trends. Experience with recruitment processes and staffing solutions, including workforce planning and candidate engagement. Proficiency in market research, competitor analysis, and identifying new business opportunities. Strong organizational and time-management skills, with the ability to work independently in a remote setting. If you’re ready to take your career to the next level, we’d love to hear from you! Kindly share your resume at praveen.dighe@hwtglobal.com