Senior Solution Engineer Hitachi Careers

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: In this role at Hitachi Energy Service, you will be the first point of contact for customers and partners, providing them with efficient and professional support. Your responsibilities will include responding to customer inquiries, monitoring and resolving cases, and ensuring compliance with regulations. Your focus will be on delivering timely responses and solutions to customer issues while upholding Hitachi Energy's core values of safety and integrity. Key Responsibilities: - Provide first-line support to customers and global HE networks by responding to incoming calls, emails, and web inquiries - Log tickets in Sales force tool and monitor Case Log on an hourly and daily ba...

Posted 2 days ago

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