29 Human Resourse Jobs

Responsibilities Drive Strategic Workforce Planning (SWP) to map the people strategy of the business units with the business strategy Drive talent management processes at the business/ function level to ensure continuous identification and development of high-potential talent Analyse people statistics using HR analytics tools and develop insights to drive the companys talent strategies Identify and ensure fulfilment of behavioural and functional capability development needs of employees in line with business needs Acquisition of right talent to ensure on-time availability of manpower in accordance with business / function requirement Drive the annual performance appraisal process in the business / function basis COE direction in strict adherence to the specified timelines Manage total rewards and recognition system for the business / function through streamlined implementation and administration of processes Create a productive and engaging workplace by focusing on employee engagement and taking proactive steps towards the same Drive critical employee and HR management aspects such as communications, employee exit, and grievance redressal to facilitate healthy and harmonious climate within the organization. Experience 3 to 7 Years Qualifications Industry Preferred Post Graduate Degree in Human Resources General Requirements Personality Traits Very high levels of initiative, self-drive and achievement orientation with strong closure focus High levels of tenacity and perseverance Ideation balanced by a strong bias for action / execution focus Ability to engage with a wide variety of stakeholders and influence without authority

Responsibilities Drive Strategic Workforce Planning (SWP) to map the people strategy of the business units with the business strategy Drive talent management processes at the business/ function level to ensure continuous identification and development of high-potential talent Analyse people statistics using HR analytics tools and develop insights to drive the companys talent strategies Identify and ensure fulfilment of behavioural and functional capability development needs of employees in line with business needs Acquisition of right talent to ensure on-time availability of manpower in accordance with business / function requirement Drive the annual performance appraisal process in the business / function basis COE direction in strict adherence to the specified timelines Manage total rewards and recognition system for the business / function through streamlined implementation and administration of processes Create a productive and engaging workplace by focusing on employee engagement and taking proactive steps towards the same Drive critical employee and HR management aspects such as communications, employee exit, and grievance redressal to facilitate healthy and harmonious climate within the organization Experience 3 to 7 Years Qualifications Industry Preferred Post Graduate Degree in Human Resources General Requirements Personality Traits Very high levels of initiative, self-drive and achievement orientation with strong closure focus High levels of tenacity and perseverance Ideation balanced by a strong bias for action / execution focus Ability to engage with a wide variety of stakeholders and influence without authority

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +919220850077 Key Responsibilities: Develop and implement HR policies and procedures. Manage the full recruitment and onboarding process. Handle employee relations, grievance resolution, and disciplinary actions. Oversee performance management, training, and development programs. Ensure compliance with labor laws and company policies. Manage payroll, compensation, and benefits administration. Promote a positive workplace culture and employee engagement. Develop and implement innovative recruitment strategies. Collaborate with department heads to understand hiring needs. Build and maintain talent pipelines for future hiring. Use HR technology and data analytics to optimize recruitment.

Responsibilities Responds to employee inquiries timely. Performs HR transactions in Workday. Assists with reorganizations including position management. Prepares payroll information. Onboards/Offboards employees. Executes repeatable processes. Oversees benefits and responds to benefits issues. Tracks probation periods Assists with reporting and audit. Provides employment verification. Proactively identify potential issues and escalate unresolved matters to Tear 2, EC Manager or relevant stakeholders/COEs. Requirements Passionate about customer experience. At least 3-5 years of experience in the general field of Human Resources services and administration in a dynamic, fast-moving environment. Local speaker with a fully professional level of English (and at least one more language from the region is a plus). Proven knowledge of international employment, payroll, global mobility practices, social security, and labor laws in India (and SEA/APAC a plus). Demonstrated effectiveness working with contact center technology including but not limited to contact center tracking system and Human Resources Information Systems (HRIS) Workday knowledge preferred. Advance skills in Microsoft Office, (and O365, SharePoint) Ability to manage, influence, partner, negotiate, and effectively communicate through verbal and written methods. Adaptive and flexible to new ideas and change. Ability to effectively manage sensitive and confidential issues, complex and challenging cases, and customers.

Responsibilities Accountability: Capability Building Assess the organization, team and employee capability development needs to support current and future business plans Develop annual training plan to meet business needs. Organize and administrate training as per Annual Operating Plan Initiate, conduct and facilitate appropriate in-house trainings Organize, coordinate & conduct orientation program; effectively update & maintain orientation program. Assist in and ensure quality execution of PI development initiatives (e.g., 360feedback, LeAD, PMP, etc.) Gather and consolidate data to provide support in the development of people plan. (e.g., headcount report, organization chart) Culture shaping & communication Coordinate employee suggestions, employee R&R program Deliver survey required by organization and follow with the improvement action. Administer, track and basic interpret of Organization Health Survey. Support OHS action planning, implementation and follow-up activities. Advocate the core value and principles of PepsiCo through editing and publishing company newsletter/bulletins/promotional activities Measurement: Fulfillment of training plan, OHS scores, turnover rate Qualifications Key Skills/Experience Required Bachelor's degree 3-5 years HR work experience in training, recruiting & employee communication Good command on English Excellent interpersonal skills Differentiating Competencies Required Understanding of business to effectively influence people development Un-authoritatively influence others regarding people related decision Lead & initiate improvement actions according to OHS results. Support OHS action plan implementation and follow-up activities.

Main Purpose: The job holder is responsible for supporting & ensuring consistent implementation of processes & policies related to the various domains of Human Resources, i.e. Canteen Management, Employee Engagement & Welfare, CSR agenda and Administrative Requirements. Responsibilities Accountability: The incumbent is responsible for overall upkeep of the cafeteria management in terms of hygiene, maintenance and stock management, ensure that all benefits are available to the employees and no grievance remains unresolved Ensure regular meetings of the Canteen Management Committee and records its minutes. The actions agreed in the meeting to be timely implemented. Responsible for proper maintenance of the financial accounts of the canteen in terms of expenses and monthly collection. Responsible for Employee Engagement and Welfare Activities Responsible for execution of communication calendar for the site which includes monthly town-hall, bi-monthly newsletter, skip level meetings, LCD display and proper cascading of global messages of PepsiCo and PGCS, other communication forums. Employee Medical: Responsible for ensuring the doctor's visit to factory as per the agreed contract terms. The incumbent is also responsible for ensuring the periodical medical examination of the employees as per the policy and applicable laws. Employee Welfare: Incumbent is responsible for timely distribution of various employee welfare items as per the prevalent practice after aligning the teams. The position is also responsible for driving the CSR agenda for the site. For this, the incumbent is responsible for motivating the employees and adopting a collaborative approach. The incumbent is expected to brainstorm within the teams and record the ideas generated for developing the community. Basis the ideas received; he/she is expected to ensure the execution of the ideas through cross-functional teams with maximum participation from all plant employees. Ensure the proper maintenance of the plant's administrative requirements Responsible for ensuring the plant's requirement in terms of stationery, proper seating and building requirements, Visa letters for international travels The incumbent is also responsible for facilitating employees in terms of travel, stay and other related arrangements The incumbent is responsible for formulating the annual operating plans for the cost heads under its control Partner with HR manager in ensuring that the costs are within the annual plans. The incumbent is responsible for proper upkeep of the admin block in terms of housekeeping and good maintenance practices. Incumbent is also responsible for maintaining the horticulture of the plant through proper upkeep and regular maintenance. Incumbent is also responsible for ensuring the monthly GMP audits of the above mentioned area and closing the gaps that come out of the said audit. Keep track of inventory of Office Supplies & Operating Supplies Qualifications Key Skills/Experience Required Graduate with a diploma/degree in relevant discipline with experience in FMCG. Ideal industry working experience of 4 to 5 years is desired. Knowledge about labour Laws & applicable statutory acts. Hands on computer proficiency. The candidate should be pro-active, passionate and result oriented. Differentiating Competencies Required The position is an independent position with complete authority, responsibility and accountability. The incumbent is expected to deal with all the stakeholders for delivering the key people agendas of the site. The position holder works under the constraint of season business. He/she needs to work closely with the production planning team to ensure that the employee events are well planned and there is maximum participation of the plant employees. The person has to engage with the functional leads, line leaders and the plant employees for ensuring the agenda's like trainings, CSR,.

Master s degree in any stream with an academic score above 50% in the primary subject in bachelor s and master s degree Must have 8 years of work experience in managing logistics in an organization of 50+ strength Must have experience with HR/admin/accounts activity for 4 years Must have very good knowledge of Microsoft Excel/PowerPoint/Word (or similar)

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +919220850077 Key Responsibilities: Develop and implement HR policies and procedures. Manage the full recruitment and onboarding process. Handle employee relations, grievance resolution, and disciplinary actions. Oversee performance management, training, and development programs. Ensure compliance with labor laws and company policies. Manage payroll, compensation, and benefits administration. Promote a positive workplace culture and employee engagement. Develop and implement innovative recruitment strategies. Collaborate with department heads to understand hiring needs. Build and maintain talent pipelines for future hiring. Use HR technology and data analytics to optimize recruitment.

Role Responsibilities: Strategic HR Business Partnering for the region Work closely with Head - Delivery Organization and Functional Heads to transform & align people agenda and strategies to Business objectives with a focus on capability building and performance enablement Understand the region priorities and field (supply and demand) goals to identify field level HR levers enabling performance; Draw out the HR Supply Priorities and plans aligned to Contribute towards co-creation of HR Policies & Process in line with organizational culture, business needs and talent management Partner key Stakeholders and Business Leaders to deliver high efficiency in HR services on day-to-day basis. Change Management & New Initiatives Work with functional heads to design OD and Change Management strategies for the region. Extend up to Implementation and Monitoring level. Drive business leadership to influence the team in adopting and implementation change / HR initiatives such as P4Gs, FRCs etc. Utilize effective engagement activities in communicating change through events and regular training Connect with all levels of management at regional and HO level to facilitate change Use inputs from various organizational forums, to identify HR interventions that can enhance organizational effectiveness and drive such initiatives Drive & own Value survey Actionable across Demand and Supply Field functions IR and Compliance Guide and co-ordinate with the plant HR team on systems and policies; Anchor LTS and other workforce management milestones in partnership with IR Specialist Mentor the plant HR team in line with IR strategy and transform agenda in manufacturing Guide resolution of issues and create an environment where risk is avoided Champion the embedding of a compliance culture within USL. Talent Acquisition Ensure that the right people with the right capabilities are in place; Work closely with Talent COE to ensure right external-internal talent mapping Monitor manpower utilization through productivity analysis and other MIS at both clusters and plants (full time, FTEs, contractual, casual) Participate in the Selection Process based on the Selection. Talent Management and Employee Engagement Participate in Regional Leadership Team meetings to address people priorities, action plans and key updates. Support business decisions with a view on Talent Provide HO with learning requirements for region for both functional and leadership capability development Anchor capability development for employees in partnership with Talent CoE Devise strategy for local engagement activities or roll out of Pan India / region engagement initiatives Lead Talent Reviews, career management and succession planning Lead Value Survey action planning for the region and roll out of Pan India VS Actions. Have joint ownership for VS results & culture building . Performance & Rewards Support in implementation of employee reward programs like increments, variable pay plans, performance-linked plans etc. Oversee implementation of the Performance Management process incl. P4Gs upholding principles Roll out monetary and non-monetary rewards and recognition initiatives for employees to drive high productivity and morale Embed High performance culture and drive transparency, fairness of practices HR Operations Partner with regional leadership team to deliver high efficiency in HR processes on a day-to-day basis Guide and Co-ordinate with Field HR Supply for roll-out and implementation of systems and policies. Resolve any grievances of employees in order to maintain smooth and effective implementation of day to day HR operations Conduct periodic process audit at the units to ensure consistent implementation and take corrective action as required Take end-accountability on maintenance of key documents and database of region. Experience / skills required: Post Graduate in HR/ER/Social Sciences. Preferably from a reputed institute. Minimum 5 - 6 years experience. 2-3 years experience in leadership roles. Knowledge in Indian Labour Laws with operational experience in IR for manufacturing units. Strong Learning & Development / OD exposure to Support leadership. Sound HR exposure in areas of talent management and development. Best suited for someone who Can influence and manage perceptions at regional management levels is politically savvy Advises the team on how best to mitigate high pressure situations with minimal risk Likes taking on roles which are operationally intensive Can build a strong team

Job description We are looking for an enthusiastic and detail-oriented Contingent Workforce Program Recruiter to join our team. This entry-level position offers a unique opportunity to gain experience in contractor management and recruitment within a dynamic environment. The Contingent Workforce Program Recruiter will play a crucial role in supporting the hiring process for our contingent workforce. This position involves leading the hiring team through recruitment processes, ensuring data accuracy in the contractor management system and when representing the information outside of the system, maintaining a high-quality end-to-end recruitment process including pre-screening candidates, and quality checking job details before vendor submission. What You'll do: Recruitment Process Management: Guide the hiring team through the recruitment process, ensuring adherence to company policies and procedures. Coordinate and facilitate interviews and selection processes for contingent workforce positions. Coordinate with vendors, internal procurement team and other functional leads as required for executing the recruitment process end-to-end. Data Management: Maintain accurate and up-to-date information in the contractor management system. Ensure all candidate and job data is correctly entered and managed. Candidate Pre-Screening: Conduct initial screenings of candidates to assess qualifications and fit for the role. Provide feedback and recommendations to the hiring team based on pre-screening results. Quality Control: Review and verify job details for accuracy and completeness before sending them to vendors. Ensure job descriptions and requirements are clearly communicated to vendors Collaborate with internal teams to resolve any challenges that arise. Standard Expectations: Maintain confidentiality and integrity of candidate and company information. Build and maintain positive relationships with internal teams and external vendors. Stay informed about industry trends and best practices in contingent workforce management. What Youll Bring Graduate with strong academic background required. A minimum of 2 years of prior work experience in Recruiting, Staffing / Resource Management or Vendor Management required. HR experience preferred. Experience working with Vendor Management Systems or other related platforms Beeline/Fieldglass Computer fluency with MS Office (Word, PowerPoint, Excel and Outlook) Excellent oral and written communication skills. Attention to detail, dependability/punctuality. Ability to maintain confidential information, with ability to exercise good judgment and discretion. Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines. Experience working both independently and with a team in a demanding environment and interacting with onshore stakeholders. Sense of humor appreciated. Role: HR Generalist Industry Type: Analytics / KPO / Research Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with are preferred keyskills Human Resources resource management vendor management joining formalities shortlisting contract management screening hiring hrsd selection process staffing talent acquisition employee engagement ms office outlook recruitment client relationship rewards

Job Title: HR Executive (6-Month Contract) Location: Bangalore (WFO) Employment Type: 6-Month Contract Compensation: ?15,000 Take Home Join: Immediate joiners only About the Role We are seeking a motivated and detail-oriented HR Executive to join our team on a 6-month contract basis. The ideal candidate will have strong communication skills and hands-on experience in HR operations, including employee onboarding, background verification (BGV), exit formalities, and grievance handling. This role requires someone who can work independently, manage multiple HR processes efficiently, and maintain a high level of professionalism. Key Responsibilities Manage and coordinate employee onboarding processes, ensuring a smooth transition for new hires Conduct thorough background verification (BGV) checks and documentation Handle exit formalities promptly and accurately, ensuring compliance with company policies Address and resolve employee grievances professionally and confidentially Assist with HR documentation and record-keeping as needed Coordinate with other departments to support HR initiatives and processes Requirements Experience: 3 months to 1 year in HR operations covering onboarding, background verification, exit formalities, and grievance handling Excellent communication skills, both verbal and written Strong organizational and time management skills Ability to maintain confidentiality and handle sensitive information with integrity Proficiency in MS Office and basic HR software/tools Immediate availability to join

Position Purpose Be anHR Business Partnerfor designated functions within Financial Shared Services and provide expertise,value-added adviceto drive Business/Function strategic objectives Responsibilities Direct Responsibilities STRATEGY: Understand business/function line's strategy and keep up to date with organization and HR needsStrive to be a trusted partner of business/function line(s) by providing general HR advice and support to the business line(s)Relay Group and local HR policiesAssist with the development and implementation of sound local HR practices in perimeter supportedContribute to promote specific HR initiativesFacilitate key people actions specific to the business. CAREER DEVELOPMENT: Engage with managers and staff within scopeContribute to identification ofTalent, key peopleConduct regular career development interviews PERFORMANCE MANAGEMENT: Facilitate internal transfers, leaves of absence (maternity, long leave), retirement and exit processes (including exit interviews)for employees in scopeCarry out the appraisal process to ensure timely delivery and completionLiaise with L&D to support implementation of local trainingImplement the PIP process as required for the relevant cases.Ensure confirmations are followed up on. COMPENSATION: Contribute and actively participate in the annual Compensation Review Process (CRP)Provide inputs where required for surveys, benchmarking etc. HR POLICIES COMMUNICATION & EDUCATION AND EMPLOYEE FEEDBACK Identifying, developing and utilizing different channels of communication to educate employees to ensure comprehensive awareness and understanding of HR Policies and ProceduresEstablish a means of gathering employee feedback to understand employee's issues and concerns, and impact and acceptability of HR Policies. HR PROJECTS Initiates or delivers on delegated HR Projects Contributing Responsibilities RECRUITMENT: Have regular follow up meetings with the recruitment team and keep abreast of the recruitment in one's areas COORDINATION WITHIN HR: Contribute to the flow of information within HR (bottom up and lateral)Liaisons with HR Solutions desk for actions with respect to scope.Coordinates and teams up with L&D team to deliver on specific programmes or activities as required. Technical & Behavioral Competencies REQUIRED COMPETENCIES/BEHAVIORS: Understanding of HR processes and proceduresStrong Communication skillsClient FocusAnalytical skills, ability to assess people and situations with objectivityAbility to plan, prioritize, and deliverActive listeningAbility to conduct change managementAbility to influenceStrong sense of confidentiality and ethicsMS Office skills - Excel and PowerpointDiversity, inclusion and non-discrimination awareness Specific Qualifications (if required) Skills Referential BehaviouralSkills : (Please select up to 4 skills) Personal Impact / Ability to influence Attention to detail / rigor Ability to deliver / Results driven Ability to collaborate / Teamwork Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to manage a project Education Level: Master Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications(if required)

Position Purpose Be a HR Business Partner for designated Business/Function line at local level, and provide, in his/her area of expertise, value-added advice to serve Business/Function strategic objectives. Be the guardian of both HR strategy and alignment of Business needs. Responsibilities Direct Responsibilities STRATEGY: Be the guardian of both HR strategy and alignment of Business needs. Understand business/function line's strategy and keep up to date with their organization, products, and HR needs Strive to become a trusted partner of business/function line(s) Provide HR advice and support to the business line(s) Assist with workforce planning Maintain a general knowledge of BNPParibas and CIB (where relevant) strategies and understand the impact on HR Relay Group and local HR policies Assist with the development and implementation of sound local HR practices Contribute to promote specific HR initiatives RECRUITMENT: Understand the Budgeted Headcount in own business areas Have regular follow up meetings with the recruitment team and keep abreast of the recruitment in one's areas CAREER DEVELOPMENT: Contribute in identify Top Talents, key people, Graduates, Conduct regular career development interviews and work with other workstreams/ COEs to implement an action plan PERFORMANCE MANAGEMENT: Facilitate internal transfers, leaves of absence (maternity, long service leave), retirement and exit processes (including exit interviews) for employees in scope Carry out the appraisal process to ensure timely delivery Collate training requests in appraisals and liaise with L&D to provide adequate training. Support implementation of local training, Implement the PIP process as required for the relevant cases. COMPENSATION: Participate in the annual Compensation Review Process (CRP) Contribute to data surveys as appropriate Ensure reporting on bid-backs and termination packages. Provides inputs for internal salary grids Manage the outbound expat process in coordination with the Expat COE ADVISORY: Proactively advise the managers in team development Challenge managers; support managers in HR processes Advise employees on personal development and career path Ensure consistency between business requirements and employee needs/motivations Assist with communication initiatives to employees and managers COORDINATION WITHIN HR: Manage/contribute to HR transversal projects/Tasks Initiates or Delivers on Delegated HR Projects as required Contribute to the flow of information within HR (bottom up and lateral) HR GOVERNANCE Ensure all reference checks are clear and liaise with respective employee/manager in case of non-compliance HR POLICIES COMMUNICATION & EDUCATION AND EMPLOYEE FEEDBACK Supports senior HR manager in Identifying, developing and utilizing different channels of communication to educate employees to ensure comprehensive awareness and understanding of HR Policies and Procedures. Establishes means of gathering employee feedback to understand employee's issues and concerns, and impact and acceptability of HR Policies. Technical & Behavioral Competencies Understanding of HR processes and procedures Understanding of business or function Understanding of local labour law Strong sense of confidentiality and ethics Strong communication skills Ability to conduct change management Need to have worked with senior level management and Mid-level management level programs/initiatives Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines. Master's in management studies preferred Specific Qualifications(if required:Graduation/Post Graduation Skills Referential BehaviouralSkills : (Please select up to 4 skills) Client focused Active collaboration Problem solving Transversal Skills: (Please select up to 5 skills) Analytical skills Employee development Business anticipation Education Level: Graduate/ Post Graduation Experience Level 7+ years Other/Specific Qualifications(if required): NA

Job description Manager Employment Operate Summary of the role Co-ordinating the provision of global employment law advice to multinational clients.This will include liaising with local EY Law teams (and/or third-party law firms) by email and on Teams, as well as clients, managing deadlines effectively, and critically evaluating draft advice.It is likely that in some cases, the individual will need to raise queries with the local EY Law team (and/or third-party law firms) and / or amend the advice before it is provided to the client to ensure it is comprehensive, commercial, pragmatic and easy to understand; Having overall responsibility to ensure that queries sent via the helpline are responded to within the client's designated timescales; Assisting more broadly with account management, to include tracking and reporting on requests for advice, invoicing, preparing analytic reports for client meetings etc; Supporting with any value adds offered to clients alongside the employment law advice such as preparing training sessions or legal updates; Supporting the development of the Employment Operate solution e.g. the build out of our employment law horizon scanning capability and document repository function (which involves housing and maintaining client HR policies, procedures and document templates); Assisting in the drafting of proposals for global employment law support for prospective clients and project managing a wider team involved in preparing such proposals; Participating in and helping to monitor and track our business development efforts as they relate to Employment Operate. Requirements for the role Qualified employment lawyer with practical experience of advising clients on employment law, and / or experienced Human Resources professional with experience of managing employee relations matters and interpreting associated legal advice; 8-10 years of relevant work experience; Ideally, the candidate will have experience of advising on and / or managing employee relations matters relating to employees based in multiple countries outside of India; Must be able to demonstrate an ability to interpret and critically evaluate employment law advice, considering whether the original question has been properly answered, whether the advice given is commercial and pragmatic, and whether it is well written and easy to understand; Must be able to manage competing deadlines effectively; Must be responsive, with strong communication and collaboration skills; Ideally, the candidate would have a track record of working as part of an international team; Able to deliver excellent client service; Strong attention to detail, with excellent written English.

Description At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon's MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Responsibilities Amazon's MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce cross different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! Basic Qualifications Must have Bachelor's Degree or Master's degree 0-10+ years experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps Preferred Qualifications 5+ years experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities.

Key job responsibilities Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment. Be able to recruit passive candidates and possess the mentality to profile people and gauge chemistry of candidates for fit and understand their motivation rather than sell a role. Possess strong ability to screen interview candidates within the framework of the position specifications and prepare an ideal candidate slate within an appropriate and consistent timeline. Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios. Communicate effectively with the hiring manager and interview team to ensure preparedness during the interview process. Share and exchange information with all levels of management. Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine-tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer. Provide a great candidate experience and act as a candidate advocate. Articulate in writing a plan with deliverable, timelines and a formal tracking process. Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings. Basic Qualifications Graduate from a reputable university. 0-4 years of prior work experience Working knowledge of Social media recruiting and should be updated with current market trends. Ability to source Business/tech talent, with prior experience to hire for roles like Product, Program, Sales, Tech Engineering and senior leadership roles. Experience managing and prioritizing multiple searches, projects and client relationships. Preferred Qualifications Analytic skills with ability to create, measure, and scale the right workflow between candidates, hiring managers, and the recruiting team. Strong consulting skills and demonstrated ability to work in a team environment, as a team leader and member.

Summary Of Responsibilities Support execution of recruiting plans to meet the hiring requirements. Manage all aspects of candidate administration such as maintaining and updating applicant, scheduling activity, sharing job description, ensuring current positions are accurately posted in all recruiting systems and job boards. Build and maintain an active pool of candidates to meet future hiring targets in an effective manner. Effectively manage relationships with agencies (as applicable). Responsible for planning and coordinating of events, assessment and interviews for hiring candidates. Review applications to evaluate if they meet the requirements of position. Serves as liaison with candidates and communicate logistics associated with assessment and interviews. Coordinate with background check agency to complete background checks for shortlisted candidates. Collate documents of shortlisted candidates and share them with on-boarding team. Shadow recruiters in the regular follow-up meetings with hiring managers to determine the effectiveness of recruiting plans and implementation. Provides advice and assistance to all levels of personnel on various recruiting/talent acquisition related matters. Basic Qualifications 6+ months of human resources experience Experience with Microsoft Office products and applications Experience in confidential environments Bachelor's degree is minimum Preferred Qualifications 1+ years of human resources experience 1+ years of Microsoft Office products and applications experience

Summary Of Responsibilities Source and screen candidates basis the skills required for the job. Support execution of recruiting plans to meet the hiring requirements. Also maintain key information as required. Manage all aspects of candidate administration such as maintaining and updating applicant, sharing job description, ensuring current positions are accurately posted in all recruiting systems and job boards. Build and maintain an active pool of candidates to meet future hiring targets in an effective manner. Responsible for planning and coordinating of events, assessment and interviews for hiring candidates. Review applications to evaluate if they meet the requirements of position. Basic Qualifications Knowledge of Microsoft Office including Outlook, Word, and Excel Bachelor's degree is minimum Preferred Qualifications 1+ years of Microsoft Office products and applications experience Experience in human resources

Description We are looking for a dynamic, organized self-starter to join our Recruiting Services organization in Bangalore location. Recruiting Services supports Amazon Talent Acquisition organizations with all administrative activities and recruiting coordination, globally. This position is for Recruiting Services, which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility Talent Acquisition Operations, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, and Phone Screens. Amazon is seeking a delivery-oriented HRS Associate with 2+ years of HR experience to join our Recruiting Services team. This role will focus on working on non-scheduling activities like screening applications. The ideal candidate must have a proven record of managing high volume of data and an exceptional level of accuracy. Key job responsibilities Handle non-scheduling activities like Profile screening comparison and validation of profiles on different Recruiting services tool. Come up with process improvement ideas and participate in continuous improvement/Lean projects Maintaining highest quality and improving customer experience Address customers queries on a timely manner Adhere to process level SLAs Able to work on critical processes which needs dive deep and attention to details Proactive with deliverable and display Ownership Providing guidance and support with queries from team mates About The Team Amazon Recruiting Engine Team is reinventing how we recruit at Amazon. Recruiting the right candidates across all of Amazon is critical to our ability to innovate and build on behalf of customers. As the search for talent becomes more competitive, we are bringing together recruiting, science, tech, programs, and process teams to find and hire candidates who raise the bar more quickly and efficiently. Within the Recruiting Engine, this position is for the Recruiting Services team which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility Talent Acquisition Operations, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, and Phone Screens. Basic Qualifications 6+ months of human resources experience 6+ months of Microsoft Office products and applications experience Experience in confidential environments Bachelor's degree is minimum Preferred Qualifications 1+ years of human resources experience 1+ years of customer service experience 1+ years of Microsoft Office products and applications experience

Description We are looking for a dynamic, organized self-starter to join our Recruiting Services organization in Bangalore location. Recruiting Services supports Amazon Talent Acquisition organizations with all administrative activities and recruiting coordination, globally. This position is for Recruiting Services, which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility Talent Acquisition Operations, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, and Phone Screens. Amazon is seeking a delivery-oriented HRS Associate with 2+ years of HR experience to join our Recruiting Services team. This role will focus on working on non-scheduling activities like screening applications. The ideal candidate must have a proven record of managing high volume of data and an exceptional level of accuracy. Key job responsibilities Handle non-scheduling activities like Profile screening comparison and validation of profiles on different Recruiting services tool. Come up with process improvement ideas and participate in continuous improvement/Lean projects Maintaining highest quality and improving customer experience Address customers queries on a timely manner Adhere to process level SLAs Able to work on critical processes which needs dive deep and attention to details Proactive with deliverable and display Ownership Providing guidance and support with queries from team mates About The Team Amazon Recruiting Engine Team is reinventing how we recruit at Amazon. Recruiting the right candidates across all of Amazon is critical to our ability to innovate and build on behalf of customers. As the search for talent becomes more competitive, we are bringing together recruiting, science, tech, programs, and process teams to find and hire candidates who raise the bar more quickly and efficiently. Within the Recruiting Engine, this position is for the Recruiting Services team which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility Talent Acquisition Operations, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, and Phone Screens. Basic Qualifications 6+ months of human resources experience 6+ months of Microsoft Office products and applications experience Experience in confidential environments Bachelor's degree is minimum Preferred Qualifications 1+ years of human resources experience 1+ years of customer service experience 1+ years of Microsoft Office products and applications experience

Key job responsibilities Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment. Be able to recruit passive candidates and possess the mentality to profile people and gauge chemistry of candidates for fit and understand their motivation rather than sell a role. Possess ability to screen interview candidates within the framework of the position specifications and prepare an ideal candidate slate within an appropriate and consistent timeline. Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios. Communicate effectively with the hiring manager and interview team to ensure preparedness during the interview process. Share and exchange information with all levels of management. Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer. Provide a great candidate experience and act as a candidate advocate. Articulate in writing a plan with deliverable, timelines and a formal tracking process. Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of the best talent for the available roles Basic Qualifications 1+ years of human resources experience 6+ months of Microsoft Office products and applications experience Experience in confidential environments Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates Experience building and utilizing a variety of sourcing plans and tools, including proactive phone and internet research Experience managing and prioritizing multiple searches, projects and client relationships Ability to source Business/tech talent, with prior experience to hire for roles like Product, Program, Sales, Operations/Analytics and senior leadership roles. Preferred Qualifications 1+ years of Microsoft Office products and applications experience Master's degree is preferred

Possesses understanding of client needs and hiring conditions external and internal. Provides advice, expertise and assistance to all levels of personnel both internal and external on various recruiting/talent acquisition related issues. Serves as trusted member of Global TA organization driving great partnerships with internal & external customers. Provides sourcing and candidate generation to hiring managers across multiple teams, organizations and locations. To be great in this role the candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. Key job responsibilities Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment. Be able to recruit passive candidates and possess the mentality to profile people and gauge chemistry of candidates for fit and understand their motivation rather than sell a role. Possess ability to screen interview candidates within the framework of the position specifications and prepare an ideal candidate slate within an appropriate and consistent timeline. Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios. Communicate effectively with the hiring manager and interview team to ensure preparedness during the interview process. Share and exchange information with all levels of management. Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer. Provide a great candidate experience and act as a candidate advocate. Articulate in writing a plan with deliverable, timelines and a formal tracking process. Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of the best talent for the available roles Basic Qualifications 1+ years of human resources experience 6+ months of Microsoft Office products and applications experience Experience in confidential environments Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates Experience building and utilizing a variety of sourcing plans and tools, including proactive phone and internet research Experience managing and prioritizing multiple searches, projects and client relationships Ability to source Business/tech talent, with prior experience to hire for roles like Product, Program, Sales, Operations/Analytics and senior leadership roles. Preferred Qualifications 1+ years of Microsoft Office products and applications experience Master's degree is preferred

Summary Of Responsibilities Support execution of recruiting plans to meet the hiring requirements. Manage all aspects of candidate administration such as maintaining and updating applicant, scheduling activity, sharing job description, ensuring current positions are accurately posted in all recruiting systems and job boards. Build and maintain an active pool of candidates to meet future hiring targets in an effective manner. Effectively manage relationships with agencies (as applicable). Responsible for planning and coordinating of events, assessment and interviews for hiring candidates. Review applications to evaluate if they meet the requirements of position. Serves as liaison with candidates and communicate logistics associated with assessment and interviews. Coordinate with background check agency to complete background checks for shortlisted candidates. Collate documents of shortlisted candidates and share them with on-boarding team. Shadow recruiters in the regular follow-up meetings with hiring managers to determine the effectiveness of recruiting plans and implementation. Provides advice and assistance to all levels of personnel on various recruiting/talent acquisition related matters. Basic Qualifications 6+ months of human resources experience Experience with Microsoft Office products and applications Experience in confidential environments Bachelor's degree is minimum Preferred Qualifications 1+ years of human resources experience 1+ years of Microsoft Office products and applications experience

Responsibilities: * Manage admin & HR tasks *Support recruitment , payroll, leave & attendance * Coordinate marketing & Sales activities * Coordinate sales leads, CRM updates * Assist in marketing, client follow-ups * Collaborate on sales strategies

Summary: HR Operations are a support function committed to delivering exceptional experiences to employees, partners, and stakeholders throughout the employee lifecycle. We are looking for individuals with a passion to deliver exceptional customer service to our employees from Hire to Retire lifecycle. You will serve as the first point of contact to manage day-to-day queries on HR policies and programs and provide support and coordination for established processes. Join us in changing the way the world works! Responsibilities: Provide exceptional customer service for company's employees by answering frequently asked HR questions. Execute on HR Operations rhythm of the business activities and tasks. Support internal stakeholders and partners to successfully implement a variety of HR programs, tools, policies, processes, and services. Meet established quality and resolution times for all assigned support tickets. Follow the established Tier 1 to Tier 2 escalation procedures to escalate issues and follow applicable escalation and bug tracking protocols. Ensure data and information is complete and accurate in multiple HR Tools Ensure company remains compliant with all relevant federal, state, and local legal requirements. Complete data integrity audits to identify and prevent negative impacts to company. Help drive employee self-service strategy by ensuring all knowledge articles are thorough, up to date and effective. Understand how to follow and promote adherence to processes and policies. Basic Qualifications: 1+ year of customer service or similar business experience. Fluency in English Preferred Qualifications: Experience with Workday and ServiceNow or another ticketing system Experience in providing HR Services to any region Experience with HR data management Knowledge & experience using Microsoft SharePoint Basic knowledge of Excel formulas & functionalities Excellent communication skills Great problem solving and customer service skills. Suggested Skills: Customer Service Collaboration & Communication Time Management Critical thinking & attention to detail Prioritization Decision Making