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IT Support Executive Webkorps Optimal Solutions

1.0 - 5.0 years

0 Lacs

thane, maharashtra

On-site

Role Overview: You will be responsible for providing customer-facing IT support, including diagnosing and troubleshooting basic technical issues. Your role will require excellent problem-solving and multitasking skills, as well as a customer-oriented attitude and strong communication skills. Key Responsibilities: - Diagnose and troubleshoot basic technical issues - Utilize ticket logging tools for issue tracking - Coordinate with vendors to log tickets with OEMs and follow up for ticket closure - Monitor alerts, follow up, and ensure timely closure of calls - Utilize investigation analysis to address issues - Provide basic laptop configurations and repairs - Demonstrate knowledge in O365 and...

Posted 1 month ago

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