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3.0 - 5.0 years
2 - 6 Lacs
Noida
Work from Office
Design and build email campaigns using email marketing tools like Mailchimp, Constant Contact or HubSpot. Segment email lists based on user behavior and demographics to target specific audiences. Excellent written and verbal communication skills. Required Candidate profile Proven experience in email marketing, including designing and executing email campaigns. Proficiency in email marketing tools such as Mailchimp, Constant Contact, or HubSpot.
Posted 1 week ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We’re a professional, dedicated team operating in every major market across the globe, with a knack forhelping businesses thrive and expand. We offer our payroll, employer of record (EOR) and accounting services to businesses of all sizes in a growing number of over 100 countries - and counting! TopSource Worldwide brings a level of service and business value to midsize companies that was previously only available to the largest global corporations. Our services are easy to deploy, affordable and scalable - from basic payroll and accounting functions to complete employer of record (EOR) solutions. We champion and invest in our people and provide a supportive environment with a no-blame culture. For our clients, we are a trusted partner and operate in a consultative and collaborative way to drive win- win outcomes at every opportunity. About the Role We are seeking a proactive and detail-oriented Analyst- FP&A to support the FP&A Manager in driving business growth and revenue performance. The role involves providing financial support to the senior finance management and stakeholders, comparing business performance against budget, and providing suitable commentary and insight on variances to target. You will play a pivotal role in helping leadership teams make data-driven decisions to optimize revenue opportunities, minimize costs, and manage financial risks. Key Responsibilities Financial Analysis: Analyze financial data and trends to provide insights and recommendations. Help to prepare detailed financial reports and presentations for senior management. Budgeting & Forecasting: Assist in the preparation of annual budgets and periodic forecasts. Monitor actual performance against budget and forecast, providing variance analysis and recommendations for corrective actions. Expense Analysis: Analyze and track expenses to identify cost-saving opportunities and ensure efficient use of resources. Revenue Analysis: Support revenue analysis and forecasting efforts, providing insights into revenue trends and potential growth areas. Financial Modelling: Develop and maintain financial models to support business planning and decision-making processes. Reporting: Prepare monthly, quarterly, and annual financial reports. Ensure accuracy and completeness of financial data in reports. Cross-functional Collaboration: Work closely with other departments, such as Sales, Marketing, and Operations, to gather data and provide financial insights. Ad-hoc Analysis: Conduct ad-hoc financial analysis to support various business initiatives and provide actionable insights. Compliance: Ensure compliance with financial regulations and company policies. Assist in internal and external audits as required. What We’re Looking For Education : Qualified Accountant (a must-have—not optional) Experience : -2 years in a financial analyst or business analyst role Excel Pro : Comfortable with pivot tables, VLOOKUPs, and macros; bonus points for financial modeling skills Tech-Savvy : Familiarity with CRMs (like Salesforce or HubSpot) and ERPs (like NetSuite) is a strong plus Data-Driven Thinker : You can cut through complex data and surface what actually matters—risks, revenue drivers, opportunities Clear Communicator : Strong written and verbal communication skills—you know how to present insights, not just numbers Detail-Oriented : You spot the 0.1% that doesn’t add up and don’t let it slide Problem Solver : Curious, analytical, and always looking for smarter ways to solve business challenges Independent Contributor : You manage your own workload, meet deadlines, and deliver high-quality outputs without needing hand-holding
Posted 1 week ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: Senior Email Marketer - Lead Generation Work Location- Noida,Sector-129 Experience - 3 to 5+ Years Responsibilities: Develop and execute effective email marketing strategies to generate leads and support the sales team's objectives. Create, manage, and optimize email, including segmentation, A/B testing, and performance analysis. Collaborate with cross-functional teams to ensure email marketing initiatives align with overall marketing and sales goals. Utilize marketing automation tools e.g MailChimps ,Apollo, SalesHandy, Zoho, Hubspot, Sendinblue, Brevo, to streamline processes and improve campaign effectiveness. Implementation and manage email authentication protocols such as DMARC, DKIM, and SPF to ensure email deliverability and security with the IT team . Address technical issues related to email deliverability, including IP warming, domain reputation, and feedback loops. Technical Expertise: Utilize HTML and CSS to create visually appealing and responsive email templates. Ensure emails render correctly across various devices and email clients. Compliance and Best Practices: Stay updated with email marketing regulations, including CAN-SPAM Act,GDPR etc. and ensure all campaigns are compliant. Conduct in-depth analysis of email performance, providing insights and recommendations for continuous improvement. Stay up-to-date with industry trends and best practices to implement cutting-edge email marketing strategies. Develop and maintain email marketing calendars and ensure are delivered on time. Monitor and manage email deliverability, list hygiene, and compliance with email marketing regulations. Mentor and guide junior team members to enhance their skills and knowledge in email marketing. Report regularly to the management team on key email marketing metrics and ROI. Requirements: Bachelor's degree in Marketing, Business, or a related field. Minimum of 5+years of proven experience in email marketing, with a focus on lead generation for a sales team. Proficiency with email marketing automation platforms and CRM systems. Strong analytical skills and the ability to translate data into actionable insights. Excellent written and verbal communication skills. Demonstrated success in creating and implementing successful email marketing strategies. A deep understanding of email deliverability best practices and compliance with email regulations. Exceptional team management and organizational skills. Ability to work independently and collaboratively in a team-oriented environment. Certifications in email marketing or related fields are a plus.
Posted 1 week ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Spyne: At Spyne, we are transforming how cars are marketed and sold with cutting-edge Generative AI. What started as a bold idea—using AI-powered visuals to help auto dealers sell faster online—has now evolved into a full-fledged, AI-first automotive retail ecosystem. Backed by $16M in Series A funding from Accel, Vertex Ventures, and other top investors, we’re scaling at breakneck speed: Launched industry-first AI-powered Image, Video & 360° solutions for Automotive dealers Launching Gen AI powered Automotive Retail Suite to power Inventory, Marketing, CRM for dealers Onboarded 1500+ dealers across US, EU and other key markets in the past 2 years of launch Gearing up to onboard 10K+ dealers across global market of 200K+ dealers 150+ members team with near equal split on R&D and GTM Learn more about our products: Spyne AI Products - StudioAI , RetailAI Series A Announcement - CNBC-TV18 , Yourstory More about us - ASOTU , CNBC Awaaz What We’re Looking For: We are seeking a strategic and creative Product Marketing Associate with 2–4 years of B2B SaaS experience. In this role, you will craft product messaging, manage GTM content, and support product launches to drive adoption and sales. You will work closely with Product, Sales, and Customer Success teams to ensure our AI-powered solutions are clearly understood and effectively marketed across channels. What You Will Do 1. Product Marketing & GTM Support Assist in developing product positioning and messaging that resonate with auto and e-commerce businesses Support product launches and feature GTMs, ensuring alignment across Sales, Product, and Marketing Create sales enablement content – pitch decks, case studies, and one-pagers 2. Content Strategy & Execution Manage website content, blogs, and email campaigns to drive traffic and conversions Maintain brand voice consistency across sales collateral and digital channels Collaborate on lead-nurturing campaigns to engage and convert prospects 3. Market & Customer Insights Conduct customer and competitive research to refine messaging and positioning Partner with Sales and Product to gather feedback and improve GTM effectiveness Track industry trends to highlight Spyne’s leadership in automotive SaaS 4. Sales Enablement & Collaboration Work with Sales to equip teams with updated collateral and product narratives Adapt content for different geographies and buyer personas Close the loop by refining messaging based on sales feedback What Will Make You Successful: 2–4 years in Product Marketing, Content Marketing, or B2B SaaS GTM Strong storytelling and writing skills for technical and business audiences Experience with GTM planning, product launches, and sales content creation Hands-on with marketing automation tools (HubSpot, Marketo) and CMS Collaborative, detail-oriented, and data-driven Bonus: Experience in AI, SaaS, or Automotive tech Why Join Spyne? Culture : High ownership, zero politics, execution-first Growth : Be part of a startup scaling from $5M to $20M ARR Learning : Hands-on exposure with GTM leaders and AI-first products 🚀 If you’re an ambitious marketer who loves storytelling, SaaS, and AI-powered innovation, Spyne is your next big move. Apply now!
Posted 1 week ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: Inside Sales Specialist / Cold Calling Executive Location: Noida Job Type: Full-Time Experience: 1–3 year Job Summary: The Inside Sales Specialist / Cold Calling Executive is responsible for generating qualified leads and setting appointments through outbound cold calls, emails, and follow-ups. This role is pivotal in driving our sales pipeline by initiating contact with potential clients, identifying needs, and presenting our services or solutions. Key Responsibilities: Conduct outbound cold calls to prospective customers across [regions/industries]. Identify and qualify new sales opportunities through strategic calling and outreach. Maintain and update CRM with accurate and detailed notes. Schedule meetings or product demos for the outside sales or business development team. Achieve and exceed daily/weekly/monthly lead generation and call volume targets. Follow up with leads via phone, email, or other channels to nurture interest. Collaborate with marketing and sales teams to refine lead generation strategies. Stay updated on product/service offerings, industry trends, and competitor activities. Required Skills and Qualifications: Proven experience in inside sales, telemarketing, or cold calling (preferred but not mandatory). Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Goal-oriented with a track record of meeting or exceeding targets. Ability to handle rejection and remain motivated. Familiarity with CRM software (e.g., Salesforce, HubSpot, Zoho) is a plus. Comfortable working in a fast-paced, target-driven environment.
Posted 1 week ago
4.0 - 10.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Overview: We’re looking for a dynamic Business Development Specialist to drive outbound sales in IT services. You'll identify leads, run targeted outreach, qualify prospects, and support the sales pipeline for custom software, automation, and web solutions. Key Responsibilities: Define and research Ideal Customer Profiles (ICP) Build and manage prospect lists using tools like LinkedIn Sales Navigator, Apollo, ZoomInfo Execute personalized outreach via email, LinkedIn & cold calls Qualify leads using BANT/CHAMP frameworks Coordinate with sales & technical teams for demos and proposals Track KPIs and maintain CRM records (HubSpot/Zoho) Nurture non-converted leads via newsletters, webinars, etc. Requirements: 4-10 years in outbound IT sales or lead generation Strong communication & prospecting skills Familiar with CRM tools and sales automation Knowledge of B2B software services preferred
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
Panchkula, India
Remote
🚀 We’re Hiring: Zoho & Integration Developer 📍 Location: Flexible – Remote or Work from Office (Both Options Available) 💼 Experience: 1 to 5 Years | 💰 Salary: ₹3LPA – ₹7 LPA Join our dynamic development team to build smart business automation solutions using Zoho CRM, Creator, Books, Flow, Inventory, and more. You’ll work on custom workflows, Deluge scripting, and third-party integrations with platforms like Shopify, WooCommerce, WordPress, and HubSpot. 🔧 Key Responsibilities: ✅ Customize Zoho apps, workflows, and automation using Deluge ✅ Develop and manage robust API integrations across platforms ✅ Participate in client meetings, documentation, and training ✅ Support deployment, testing, and Zoho Catalyst (if applicable) 📌 Requirements: 🔹 1 to 5 years of hands-on experience with Zoho CRM, Creator, Flow, etc. 🔹 Strong knowledge of REST APIs, webhooks, and OAuth2 🔹 Solid foundation in JavaScript, HTML, and scripting logic 🔹 Strong communication skills in client-facing environments 🌟 Bonus Skills: 👉 Hands-on with Shopify, WooCommerce, or WordPress APIs 👉 Experience with HubSpot CRM, Python/PHP, or Zoho Catalyst 📧 Apply Now: Send your resume to hr@weboappdiscovery.com
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Job Title: Sales Development Representative (SDR) – IT B2B Sales Company: Flick Network – Global E-Invoice Service Provider Location: Hybrid Vacancy: Multiple Employment Type: Full-Time About Flick Network Flick Network is a global leader in e-invoice services, empowering businesses around the world with seamless, compliant, and scalable e-invoicing solutions. We cater to a diverse international client base, enabling digital transformation and compliance for enterprises through cutting-edge technology. Job Description We are looking for a Sales Development Representative (SDR) with a strong passion for sales and prior experience in B2B or enterprise-level IT sales. The ideal candidate will have excellent communication skills and a proven ability to engage global clients through cold calling and other outbound sales techniques. This is an exciting opportunity to join a fast-growing tech company and play a key role in building relationships with international prospects. Requirements Conduct outbound prospecting via cold calling, emails, and LinkedIn to generate qualified leads Identify and engage decision-makers at mid to large enterprises globally Understand client needs and pitch Flick Network’s e-invoice solutions effectively Collaborate closely with the sales and marketing teams to drive pipeline growth Maintain detailed records in the CRM and ensure follow-ups are timely and effective Schedule meetings and demos for the senior sales team Requirements Minimum 2–4 years of experience in B2B or enterprise IT sales, preferably in SaaS, cloud, or fintech Strong verbal and written communication skills in English Prior experience in cold calling and outbound sales to global clients Highly self-motivated, target-driven, and results-oriented Comfortable working with remote teams and international time zones Proficient in CRM tools (e.g., Zoho CRM, HubSpot, Salesforce) and sales automation platforms Qualifications Bachelor’s degree in Business, Marketing, IT, or a related field Understanding of e-invoicing regulations and digital finance trends is a plus Experience working in a startup or fast-paced tech environment Benefits Competitive salary and performance-based incentives Opportunity to work with a global team and cutting-edge tech products Supportive, growth-oriented work culture Flexible remote working options
Posted 1 week ago
3.0 - 4.0 years
3 - 8 Lacs
Noida
Work from Office
Design and build email campaigns using email marketing tools like Mailchimp, Constant Contact or HubSpot. Segment email lists based on user behavior and demographics to target specific audiences. Excellent written and verbal communication skills. Required Candidate profile Design and implement an overall email marketing strategy and messaging Create, design, and optimize email lists, templates, and campaigns Ensure prompt and accurate communication with clients.
Posted 1 week ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
nside sales manager * Bachelor’s Degree in Engineering or equivalent * 3-6+ years in sales of software development services * Strong consultative selling style with excellent negotiation and problem-solving skills * Proven record of exceeding sales targets * Experience selling to Director/VP-level stakeholders * Exposure to global markets: US, SMBs & Enterprises * Excellent command of solution selling across multiple client verticals * Technically sound understanding of AI solutions and selling * Skilled in virtual selling, online demos, and remote collaboration Job Summary: Are you a natural-born Sales Hunter with a relentless drive to discover new opportunities? Do you get a thrill from turning a cold lead into a hot prospect? We're searching for ambitious Inside Sales Representatives to be the spearhead of our growth, aggressively expanding our sales pipeline in either the US or India. What You'll Do: * Pipeline Dominator: Dive deep into your assigned market (US or India ), leveraging powerful tools like LinkedIn Sales Navigator, Apollo.io, Lusha etc. to unearth high-potential prospects and build a robust, thriving sales pipeline from scratch. * Outbound Alchemist: Plan, Initiate, Transform cold calls and emails into golden opportunities. You'll master targeted outreach campaigns, consistently hitting high conversion rates from initial contact to qualified, must-see demos, specifically engaging prospects during their respective business hours. * For US Market Focus: This requires comfort with evening/night shifts in India. * For India Market Focus: This requires working standard day shifts in India. * Strategy Maestro: Craft compelling, conversion-driving email and call scripts. You'll also play a key role in refining Ideal Customer Profiles (ICPs) for your specific manufacturing market segment and optimizing our entire conversion playbook. * Growth Catalyst: Collaborate seamlessly with our technical team, ensuring every qualified lead gets converted * Insightful Methodist: Stickler for following Sales methodology, qualifying deals and reporting for Collaborative working to ensure higher success. Who You Are: * The Go-Getter: 3-6 years of proven, high-energy outbound inside sales or Business Development Representative (BDR) experience, with a strong track record of success, ideally within the software projects sales, or B2B software sectors in the US market. * Market Savvy: You possess a keen understanding of the US software services market landscape and cultural nuances, allowing you to tailor your approach effectively. * Shift Adaptable (for US Market): you are comfortable and eager to work US business hours (which will involve evening/night shifts in India) to effectively connect with our target audience. * Tech-Savvy Communicator: Proficient with CRM (e.g., Salesforce, HubSpot) and sales engagement platforms. Your communication is sharp, articulate, and impactful, both written and verbal. You're a master of active listening. * Relentless & Resilient: You thrive on targets, embrace challenges, and possess that unshakeable "can-do" attitude. No door is truly closed, just waiting to be opened. Compensation: * A competitive fixed salary that recognizes your talent and acknowledges your efforts for baseline responsibilities. * An exciting variable compensation plan directly tied to your success in hitting target for generating pipeline, securing qualified demos, and contributing to closed deals. Your hard work directly impacts your earnings!
Posted 1 week ago
2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Designation: Sales Lead Department: Sales Position Goals & Objectives : Sales is one of the fastest paced function at SW. You would be accountable and responsible for consistently increasing gross margin through the generation of new business & acquiring new enterprise clients. You would also be interacting and closing deals with Executives /CXOs of high growth startups & corporations like Amazon, Samsung etc. Key Roles & Responsibilities: Lead generation and prospecting. Field based selling directly to customers as well as working closely with the Brokers & Channel Partners Existing sales pipeline management & Inbound lead management Partner with the community/operations teams to ensure successful placement and follow up of new members. Actively build, manage, and report on sales pipeline build up using Web based CRM Skills & Qualification Required: 2+ years of experience in B2B sales, lead generation and prospecting role. People from Coworking industry would be given preference. Demonstrated experience using MS Office and CRM systems, preferably HubSpot / Salesforce Proven track record of sales success driving revenue through discovering, prospecting, creating new business and attaining/exceeding assigned quota. Excellent verbal and written communication skills in English, including exceptional presentation skills. Bachelor’s Degree / Master’s Degree (preferably in Business, Marketing or Communication)
Posted 1 week ago
3.0 - 4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About Us At Elephant in the Boardroom , we combine strategic thinking, creativity, and technology to solve digital challenges and drive growth for brands across the globe. With offices in Australia, Philippines & India we deliver innovative digital solutions through web development, digital marketing, data analytics, and design. We're seeking a GTM Specialist with a strong analytics foundation to join our Chennai team and power our data-driven digital strategies. Role Overview As a Specialist – Data Analytics (GTM Expert) , you will be the go-to person for implementing and managing tracking strategies across client websites and campaigns using Google Tag Manager . You will lead the end-to-end process from tag implementation to conversion tracking, funnel analysis, and reporting. This role includes client-facing responsibilities and direct reporting to the Marketing Head . Your insights will directly influence decision-making across digital campaigns, customer journeys, and marketing performance . If you're an expert in GTM with a sharp analytical mindset, we want to hear from you. Key Responsibilities Own the implementation and management of Google Tag Manager (GTM) across all client websites and digital platforms. Set up custom tags, triggers, variables, and data layers to support advanced tracking needs. Collaborate with marketing and development teams to implement tracking pixels (Google Ads, Meta, LinkedIn, etc.) and event tracking. Ensure accurate and consistent data flow into analytics platforms like Google Analytics 4 (GA4) , CRM tools, and ad platforms. Perform journey and funnel analysis to understand user behavior and optimize digital touchpoints. Support campaign performance reporting and build dashboards using tools like Power BI, Looker Studio, or Tableau. Use SQL, Excel , and scripting languages (e.g., Python or R) to extract and interpret data for decision-making. Ensure tracking compliance with data privacy regulations (GDPR, CCPA, etc.). Must-Have Skills Minimum 3-4 years of experience in a data analytics or digital tracking role, with a strong focus on Google Tag Manager (GTM). Proficient in setting up GA4 event tracking, custom dimensions, and enhanced ecommerce tracking via GTM. Strong hands-on experience with web analytics tools, especially Google Analytics (GA4). Excellent understanding of tracking implementation across marketing platforms (Google Ads, Meta, LinkedIn, etc.). Solid knowledge of SQL and data manipulation in spreadsheets or BI tools. Experience with data visualization tools like Power BI, Looker Studio, or Tableau. Good communication skills to explain technical tracking concepts to non-technical stakeholders. Nice to Have Experience working with CRM tools (HubSpot, Zoho, Salesforce) Familiarity with server-side GTM setup and tagging strategies for cookie-less tracking Basic knowledge of JavaScript and web development principles Why Join Us? At Elephant in the Boardroom, we value innovation, integrity, and collaboration. You'll work in a cross-functional environment with global exposure and the opportunity to contribute to high-impact digital strategies. We believe in empowering our team members, offering a supportive environment where your skills will shape the success of both our clients and our company. To Apply: Send your resume and cover letter to hrindia@elephantintheboardroom.co.in
Posted 1 week ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
🎯 Job Summary We’re seeking a detail-oriented Data Researcher who thrives in the world of information. In this role, you'll be responsible for gathering, enriching, and organizing business-critical data that empowers our sales, marketing, and strategy teams. If you’re passionate about online research, spotting insights others miss, and building clean, actionable datasets, this one’s for you. 📌 Key Responsibilities Research & Data Collection: Conduct online research using search engines, business directories, professional networking sites (LinkedIn, Crunchbase, etc.), and databases to gather relevant company and contact information. Data Enrichment: Cross-verify and enrich raw data by adding missing information such as emails, websites, phone numbers, LinkedIn profiles, industry verticals, and tech stack used by companies. Industry & Technology Research: Conduct market intelligence research including industry-specific reports, technology trends, competitive landscape, and innovation updates. Lead List Development: Build targeted lead databases based on ICP (Ideal Customer Profile) by extracting contacts from reliable platforms and tools (ZoomInfo, Apollo, Lusha, LinkedIn Sales Navigator, etc.). Data Validation & Cleansing: Ensure data accuracy, remove duplicates, standardize formatting, and maintain hygiene of CRM databases. Documentation & Delivery: Compile and organize researched data in spreadsheets or data management tools like Excel, Google Sheets, or CRM platforms. Cross-Team Collaboration: Work closely with business development and marketing teams to understand data needs and deliver datasets tailored to campaigns or sales outreach. 🧠 Requirements & Skills • Strong knowledge of internet research techniques and search logic. • Proficiency in Microsoft Excel, Google Sheets, and data-handling tools. • Familiarity with LinkedIn, social media research, and online databases. • Sharp attention to detail and ability to work with large datasets. • Strong communication skills and a problem-solving attitude. • Basic understanding of IT/software technologies is a plus. 💡 Good to Have (Bonus Skills) • Experience with lead-gen tools like Apollo, Hunter, Lusha, Skrapp, Clay, or Phantombuster. • Familiarity with CRM platforms (HubSpot, Zoho, Pipedrive, etc.). • Knowledge of industry classification systems like SIC, NAICS, etc. • Understanding of software development services, digital products, or SaaS business models. 🚀 Why Work with Us? • Be part of a fast-growing, globally focused digital product development agency. • Work on real-world data that drives sales, strategy, and growth. • Collaborate with a team that values innovation, accuracy, and continuous learning. Opportunity to grow into a Lead Data Analyst, Market Researcher, or Automation Specialist role 𝐯𝐢𝐬𝐢𝐭: www.girirajdigital.com Enterprise Software Development Company | GIRIRAJ DIGITAL A Young technology passionate company. We believe in quality solutions with modern programming techniques & commit to delivering best-performing IT solutions.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description Job Description We are seeking a highly motivated and customer-centric Account Executive Level 2 to join our growing inbound sales team focused on the North America market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers. Key Responsibilities Inbound Lead Management & Qualification: Engage with a high volume of inbound leads from various marketing channels with speed and efficiency. Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer. Manage and prioritize the inbound lead pipeline to consistently meet and exceed quarterly and annual sales quotas. Full Sales Cycle Management: Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure. Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the North American audience. Revenue Generation & Quota Attainment: Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals. Forecast sales accurately and maintain a healthy pipeline coverage. Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale. Strategic Account Engagement: Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process. Navigate complex organizational structures and identify all relevant decision-makers and influencers. Understand the competitive landscape and articulate our differentiating factors effectively. Collaboration & Communication: Collaborate closely with the Marketing team to provide a tight feedback loop on lead quality and campaign effectiveness. Work with Sales Development, Product, and Customer Success teams to ensure a seamless prospect and customer experience. Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot). Continuous Learning & Improvement: Stay abreast of industry trends, market developments, and competitor activities, particularly within the North American market. Continuously refine sales methodologies, product knowledge, and objection handling techniques. Actively participate in sales training, workshops, and coaching sessions. Qualifications Proven Inbound Sales Success (3-7 years): Demonstrated track record of consistently meeting or exceeding sales quotas in a B2B SaaS inbound sales environment, with significant experience selling to North American clients. Inbound Lead Conversion Expertise: Skill in rapidly engaging, qualifying, and converting a high volume of marketing-qualified leads. Consultative Selling & Discovery: Strong ability to conduct deep discovery, actively listen, understand complex business challenges, and articulate value-based solutions rather than just features. Compelling Presentation & Demonstration: Exceptional ability to deliver engaging and tailored virtual product demonstrations and presentations that resonate with diverse North American audiences, including C-level executives. Objection Handling & Negotiation: Proven skill in anticipating, addressing, and overcoming objections effectively, leading to successful negotiations and deal closures. Pipeline Management & Forecasting: Strong proficiency in managing a sales pipeline, accurately forecasting revenue, and utilizing CRM tools (e.g., Salesforce, HubSpot) to track progress and report on performance. Communication Excellence: Outstanding verbal and written communication skills in English, with a strong understanding of North American business etiquette and cultural nuances. Resilience & Persistence: High level of tenacity and a positive attitude, with a strong drive to succeed in a target-driven environment. Self-Motivation & Autonomy: Ability to work independently, manage time effectively, and take initiative to drive results without constant supervision, often during hours that align with the North American market. Adaptability & Learning Agility: Quick learner, capable of adapting to new technologies, market changes, and evolving sales strategies. Tech Savvy: Comfortable with SaaS platforms and proficient in using sales engagement tools (e.g., SalesLoft, Outreach.io), and CRM systems. Desired Skills: Experience selling within specific industries relevant to the North American market (e.g., FinTech, HR Tech, Healthcare). Familiarity with specific sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN Selling, Sandler). Strong analytical skills to identify trends and opportunities from sales data. Experience working in shifts aligned with North American time zones. Educational Background: Bachelor's degree Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 week ago
3.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
ob Title: Performance Marketing Executive Location: Lower Parel, Mumbai (On-site) Experience: 2–3 years Department: Marketing Reporting to: Digital Marketing Manager / Head of Growth About UniAcco: UniAcco is a cross-border student housing platform that helps students find and book accommodation near top universities in the UK, US, Australia, and more. Backed by Adventum Student Living, we’re building the future of student living through a seamless digital-first experience. Role Overview: We are looking for a highly driven Performance Marketing Executive who is passionate about data, experimentation, and ROI-driven campaigns. You’ll play a key role in executing and optimizing paid marketing campaigns across Google, Meta, and other digital platforms to drive leads and student conversions. Key Responsibilities: Plan, launch, and optimize performance campaigns across Google Ads (Search, Display, YouTube), Meta (Facebook/Instagram), and other digital channels. Execute re-marketing strategies to nurture leads across the funnel. Collaborate with the content, design, and product teams to align messaging, landing pages, and ad creatives. Perform A/B testing on creatives, audiences, and bidding strategies. Conduct competitor analysis and stay updated with industry trends. Assist in building marketing automation flows for lead nurturing and re-engagement. Generate weekly/monthly performance reports and insights. Requirements: 2–3 years of hands-on experience in running Google Ads , Meta Ads , and other paid platforms. Strong understanding of campaign structures, bidding strategies, audience segmentation , and conversion tracking . Experience with Google Analytics, Google Tag Manager , and lead tracking tools. Proficient in Microsoft Excel/Google Sheets for reporting and analysis. Analytical mindset with a focus on metrics, performance, and ROI. Excellent communication and coordination skills. Good to Have: Experience in B2C lead generation , preferably in the edtech, travel, or real estate sectors. Knowledge of marketing automation tools like HubSpot, Zoho CRM, or WebEngage . Certification in Google Ads or Meta Blueprint.
Posted 1 week ago
0.0 - 2.0 years
0 Lacs
Salem, Tamil Nadu
Remote
Job Title: Junior Revenue Operations Analyst Location: Salem About RunLoyal RunLoyal is a rapidly growing vertical SaaS company based in Atlanta, GA, transforming the pet care industry through its powerful, cloud-based management platform. Our custom-branded app helps pet care businesses manage operations, engage customers, and grow revenue. We’re expanding our global team and looking for a highly motivated Junior Revenue Operations Analyst in India to support our growth. Position Summary: We are seeking a Junior Revenue Operations Analyst with a passion for numbers, strong spreadsheet skills, and an eagerness to learn SaaS business models. This is a high-impact role where you will work closely with the RevOps, Finance, and Customer Success teams to manage subscriptions, process payments, calculate revenue, and provide valuable business insights. Key Responsibilities: ● Assist in managing subscription data, pricing updates, and renewals using tools like Stripe and HubSpot. ● Build and maintain accurate revenue and subscription reports using Excel/Google Sheets. ● Support monthly revenue reconciliation and forecasting activities. ● Track MRR, ARR, churn, LTV, and other SaaS metrics. ● Maintain data hygiene in CRM (HubSpot) and billing platforms (Stripe). ● Work cross-functionally with support and sales teams to align subscription data. ● Identify revenue trends, provide actionable insights, and suggest improvements. ● Help document and automate RevOps processes. Qualifications: ● Bachelor's degree in Finance, Business Administration, Statistics, or related field. ● 1–2 years of relevant experience or internships in business operations, finance, or analytics. ● Strong proficiency in spreadsheets (Excel/Google Sheets) including formulas, pivot tables, and charts. ● Exposure to SaaS business models and subscription-based platforms. ● Familiarity with SaaS metrics such as ARR, MRR, Churn, TCV, ACV, and LTV. ● Experience with or willingness to learn HubSpot CRM and Stripe. ● High attention to detail, organizational skills, and ability to work with large datasets. ● Strong communication skills and ability to work in a remote, dynamic team environment. ● A proactive attitude and hunger to learn. Preferred Qualifications: ● Experience in a RevOps, finance, or operations support role in a SaaS environment. ● Basic understanding of SaaS KPIs such as CAC, LTV, and net retention. ● Familiarity with automation tools like Zapier or workflow platforms. Why Join RunLoyal: ● Work with a passionate team revolutionizing the pet care industry. ● Gain deep exposure to SaaS, subscriptions, and revenue operations. ● High learning curve and strong mentorship. ● Flexible, remote work culture with global team interaction. Our Values: ● Kindness, trust, curiosity, ownership, and a love for pets. ● Bold ideas and constructive discourse are encouraged. ● We value excellence, detail, and continuous learning. Job Type: Full-time Location: Salem, Tamil Nadu (Required) Work Location: In person
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Key Responsibilities: · Make 70–100 outbound calls daily to prospects across target geographies (primarily US, UK, India, ANZ). · Qualify leads using pre-defined scripts and probing questions. · Identify decision-makers and schedule discovery calls with our BDMs. · Track all conversations, objections, and outcomes using CRM tools (HubSpot or equivalent). · Collaborate with the marketing and sales teams to optimize outreach campaigns. · Achieve weekly KPIs around call volumes, conversion rates, and appointments booked. Required Skills & Qualifications: · Proven experience in outbound cold calling or telesales (preferably B2B SaaS, tech, or consulting). · Excellent communication and persuasion skills in English (neutral or international accent preferred). · Strong phone presence and confidence in pitching high-level decision-makers. · Familiarity with CRMs like HubSpot, Zoho, Salesforce, or similar. · Self-motivated, target-driven, and resilient under pressure. Bonus Points For: · Experience working with technology or software companies. · Understanding of AI/ML, embedded systems, or enterprise services. · Prior experience with tools like Apollo.io, LinkedIn Sales Navigator, and email sequencing platforms. What We Offer: · A fast-paced, innovative environment with strong learning potential · Performance-based bonuses and incentive structures · Opportunity to work alongside tech visionaries and global clients · Flexible work culture and flat hierarchy
Posted 1 week ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title : Digital Marketing & Sales Manager Location : Chennai - Velachery Experience : 4–8 years Employment Type : Full-time Industry : Advertising / Digital Marketing / Media Job Summary We are looking for a strategic and result-driven Digital Marketing & Sales Manager to lead client acquisition and oversee digital campaign success. This hybrid role requires expertise in digital marketing tools and platforms, combined with strong sales and client management skills to drive business growth. Key Responsibilities Sales & Business Development Identify and acquire new clients for digital marketing services (SEO, SEM, Social Media, Paid Ads, Content, etc.) Pitch customized marketing solutions based on client objectives Maintain strong client relationships and upsell additional services Achieve monthly and quarterly sales targets Prepare proposals, quotations, and contracts Digital Marketing Management Plan, execute, and optimize digital campaigns across platforms (Google Ads, Meta, LinkedIn, etc.) Monitor KPIs and ROI, and prepare performance reports for clients Oversee team execution on SEO, content, email marketing, and ad campaigns Collaborate with the creative and content teams to align on branding and messaging Stay updated on industry trends, tools, and competitors Requirements Proven experience in digital marketing and B2B sales (minimum 4 years) Strong knowledge of Google Ads, Meta Business Suite, SEO tools, and analytics Excellent communication, presentation, and negotiation skills Ability to handle multiple client projects and meet deadlines Leadership qualities and team management experience Bachelor's degree in Marketing / Business / Digital Media or related field Preferred Agency background with client-facing experience Certifications in Google Ads / Facebook Blueprint / HubSpot etc. Familiarity with CRM tools like Zoho, HubSpot, or Salesforce
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
"Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community.” Employer: Redrob by McKinley Rice Position: Business Operations Intern Work Days: 5 days Years of Experience: 0-6 months Community Location: Pune / Noida (Hybrid) Employment Type: Full-time CONNECT Company Overview McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence. Redrob by McKinley Rice: Redefining Prospecting in the Modern Sales Era Backed by a $4 million pre-seed investment from leading Korean & US VCs, Redrob is building the next frontier in global outbound sales . We’re not just another database—we’re a platform designed to eliminate the chaos of traditional prospecting. In a world where sales leaders chase meetings and deals through outdated CRMs, fragmented tools, and costly lead-gen platforms, Redrob provides a unified solution that brings everything under one roof. Inspired by the breakthroughs of Salesforce, LinkedIn, and HubSpot, we’re creating a future where anyone, not just enterprise giants, can access real-time, high-quality data on 700 M+ decision-makers, all in just a few clicks. At Redrob, we believe the way businesses find and engage prospects is broken. Sales teams deserve better than recycled data, clunky workflows, and opaque credit-based systems. That’s why we’ve built a seamless engine for: Precision prospecting Intent-based targeting Data enrichment from 16+ premium sources AI-driven workflows to book more meetings, faster We’re not just streamlining outbound—we’re making it smarter, scalable, and accessible. Whether you’re an ambitious startup or a scaled SaaS company, Redrob is your growth copilot for unlocking warm conversations with the right people, globally. How to become a part of our community: ❖ Step 1: Complete the application process ❖ Step 2: Clear the interview process consisting of Discovery & Expertise Rounds ❖ Step 3: Be a part of the team at McKinley Rice! EXPERIENCE This internship is ideal for young professionals or recent graduates who are eager to learn how new businesses are built from the ground up. We’re looking for versatile, entrepreneurial-minded individuals who are not afraid of rolling up their sleeves to take on both strategic and operational responsibilities. Whether it's validating datasets, running customer outreach experiments, or contributing to early-stage business systems— you’ll be at the heart of our launch playbook. Duties you'll be entrusted with: Support in building the internal operating system of an early-stage business Assist in data validation and enrichment through research, calls, and emails Contribute to lead generation and pre-sales experiments for the U.S. market Document and improve workflows across business operations Work on dynamic, cross-functional tasks that include cold emailing, CRM management, and performance tracking Help maintain clean, structured data pipelines and contribute to quality assurance Expectations from you: Basic Requirements Excellent verbal communication skills in English. Curiosity, adaptability, and a proactive mindset Comfort with repetitive or manual tasks as a necessary part of the larger mission Knowledge in Advanced MS Excel, Google Sheets, CRM tools, etc. Previous experience in a calling/customer-facing role is a plus but not mandatory. What You’ll Gain: ❖ Real-world experience with large datasets ❖ Get hands-on experience building a startup from the inside ❖ Learn how different functions—sales, operations, product—connect and evolve ❖ Work closely with global teams and startup veterans ❖ Potential for full-time conversion based on performance ❖ Internship certificate upon successful completion THRIVE Some of the extensive benefits of being part of our team: We offer skill enhancement and educational reimbursement opportunities to help you further develop your expertise. The Member Reward Program allows you to earn up to INR 85,000 as an annual Performance Bonus. The McKinley Cares Program has a wide range of benefits: The wellness program covers sessions for mental wellness fitness and offers health insurance. In-house benefits have a referral bonus & sponsored social functions. An expanded leave basket includes paid maternity and paternity leaves and rejuvenation leaves apart from the regular 20 leaves per annum. Our Family Support benefits not only include maternity and paternity leaves but also extend to provide childcare benefits. In addition to the retention bonus, our McKinley Retention Benefits program also includes a Leave Travel Allowance program. We also offer an exclusive McKinley Loan Program to assist our employees during challenging times and alleviate financial burdens. A Glimpse into the Community: Official Recruitment Video First Impressions Interns at McKinley Rice CSR Initiative by McKinley Rice We reuse and recycle paper at our office Positive Work Environment (Culture, Perks & Benefits) Employee Experience at McKinley Rice Inclusivity & Diversity at McKinley Rice
Posted 1 week ago
5.0 - 15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
We need a Account Manager/Sales Manager/BDM from only Freight Forwarding/Logistics industry with 5-15 years experience. Other industry resumes will be rejected. Key Responsibilities: Lead Generation & Prospecting: Identify and target new business opportunities through research, networking, and outbound efforts. Engage with decision-makers across various industries to understand their business needs and present suitable solutions. Qualify and follow up on inbound leads generated through marketing campaigns, referrals, and partnerships. Sales Presentations & Demonstrations: Conduct product presentations and demos to prospective clients, highlighting the value and benefits of our solutions. Customize presentations and proposals based on the unique needs of each customer. Account Management & Relationship Building: Build and maintain strong, long-lasting relationships with clients, acting as their main point of contact throughout the sales cycle. Understand customer needs and tailor solutions to solve their business challenges. Ensure customer satisfaction by providing exceptional service and addressing any concerns or issues that arise. Negotiation & Closing Deals: Lead contract negotiations, close sales, and ensure that all terms and conditions are clearly defined and agreed upon by all parties. Work with the sales manager and legal team to ensure timely and accurate contract execution. Sales Forecasting & Reporting: Maintain accurate and up-to-date records of all sales activities, pipeline status, and client information in the CRM system (e.g., Salesforce). Provide regular reports on sales performance, forecasted revenue, and market trends. Collaboration with Internal Teams: Work closely with the marketing team to leverage lead-generation campaigns, promotional materials, and market insights. Collaborate with the customer success and product teams to ensure smooth onboarding and continued satisfaction after the sale. Market Research & Industry Awareness: Stay updated on industry trends, market demands, and competitor activities to identify new opportunities and challenges. Actively participate in industry events, webinars, and networking groups to build a professional network and promote the company. Key Qualifications: Experience: Minimum 5-15 years of experience in B2B sales, account management, or business development in the logistics industry and Freight Forwarding. Proven track record of achieving and exceeding sales targets and quotas. Skills & Competencies: Strong communication and presentation skills, with the ability to engage clients at all levels. Expertise in sales negotiation, closing techniques, and relationship management. Ability to understand and communicate complex solutions to diverse audiences. Proficiency with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). Comfortable working in a high-pressure, target-driven environment. Education: Bachelor’s degree in Business, Marketing, or a related field preferred or equivalent experience.
Posted 1 week ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About the Role At Dexian India, LinkedIn is our brand voice that meets business impact. We are seeking a Senior Social Media Strategist with a proven track record of crafting compelling B2B narratives, elevating executive branding, and delivering measurable results through LinkedIn campaigns. This role requires a strategic thinker and skilled storyteller who can lead Dexian’s social presence with a LinkedIn-first approach, while also steering initiatives across Instagram, X (formerly Twitter), and emerging platforms. If you understand how to build executive influence, activate communities, and connect content with pipeline, we want to hear from you. Key Responsibilities LinkedIn-Led Strategy and Execution Build and own Dexian India’s social media strategy with LinkedIn at the core, focusing on thought leadership, lead generation, employer branding, and community building Design and execute campaign frameworks tailored for LinkedIn, including long-form storytelling, carousels, video snippets, document posts, and sector POVs Launch and scale executive branding programs for key leaders with content calendars, voice alignment, and growth metrics Executive Branding and CXO Enablement Work with senior leadership to shape their digital presence on LinkedIn through ghostwriting, commenting strategies, and positioning frameworks Develop LinkedIn playbooks for senior executives to engage meaningfully with their networks Manage high-visibility social activations for CXO-led announcements, panel appearances, or company milestones Content Planning and Management Oversee the planning, creation, and execution of a multi-format content calendar aligned with brand goals and business campaigns Collaborate with design and editorial teams to ensure brand consistency, tone, and impact across all posts Integrate internal insights, industry trends, and platform best practices into content ideation Analytics and Platform Optimization Define KPIs and performance benchmarks specific to LinkedIn, follower growth, impressions, engagement rates, shares, inbound leads, and executive traction Use tools like Sprout Social, Brandwatch, and LinkedIn Analytics to track performance and optimize campaigns Present strategic insights and content performance dashboards to marketing leadership and business stakeholders Team Leadership and Collaboration Guide and mentor content specialists and community managers, with a focus on B2B tone and storytelling Collaborate closely with sales enablement, talent acquisition, and internal communications teams for integrated messaging Manage agency partners, freelancers, or video editors as required Innovation and Experimentation Stay current with changes in the LinkedIn algorithm, engagement models, and new content formats (such as LinkedIn Newsletters, Thought Leader Ads, etc.) Champion the use of AI-powered tools for content ideation, scheduling, and reporting, while ensuring editorial authenticity Run A/B testing on content styles, tone, publishing times, and formats for continuous improvement Required Experience and Skills 5–7 years of experience in B2B digital marketing or social media strategy, ideally in the tech, talent, or consulting sectors Strong portfolio of LinkedIn-led campaigns, executive branding work, and measurable content outcomes Excellent copywriting and narrative development skills tailored for professional audiences Deep understanding of the LinkedIn ecosystem, platform tools, creator trends, and organic engagement tactics Familiarity with Sprout Social, Brandwatch, HubSpot, or equivalent social management tools Experience managing teams and collaborating cross-functionally with business and marketing teams Prior experience with crisis communication, brand governance, or employer branding is an advantage What We Offer A leadership role in shaping the voice of one of India’s fastest-growing tech and talent solution brands Opportunities to drive high-impact campaigns and build LinkedIn influence for business leaders Access to industry events, certifications, and professional learning programs Competitive salary, performance-linked incentives, and employee benefits If you're ready to lead LinkedIn strategy with purpose, clarity, and creativity, this is the role to make your mark.
Posted 1 week ago
5.0 years
0 Lacs
Mohali district, India
On-site
Position - Sales manager Experience - 5+ years Location - Mohali, Punjab Key Responsibilities: Develop and execute outbound sales strategies to identify and connect with potential clients. Generate high-quality leads through cold outreach (email, LinkedIn, phone, etc.) and follow-up communications. Conduct market research to identify trends, target segments, and decision-makers in relevant industries. Collaborate with marketing to develop outreach campaigns and lead-generation content. Qualify prospects and schedule product demos or discovery meetings for senior sales staff or technical teams. Maintain and update CRM with accurate records of leads, contacts, and activities. Build and nurture relationships with key stakeholders to convert prospects into clients. Track performance metrics and provide regular reports on outreach results and pipeline development. Represent the company at industry events, conferences, or webinars as needed. Requirements: Bachelor's degree in Business, Marketing, IT, or a related field. 8+ years of experience in outbound sales, lead generation, or business development, preferably in the IT or SaaS industry. Strong communication, negotiation, and interpersonal skills. Experience with CRM tools like HubSpot, Salesforce, Zoho, etc. Familiarity with B2B sales processes and working with technical sales teams. Proactive mindset with the ability to work independently and meet KPIs. What We Offer: Competitive salary and performance-based incentives Flexible working hours A collaborative and innovative work environment Opportunities for professional growth and development
Posted 1 week ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io. About the Role The Senior Data Analyst - Operations for a SaaS company plays a pivotal role in leveraging data to optimize operational processes, drive efficiency, and improve overall business performance. This role involves gathering, analyzing, and interpreting operational data to identify trends, reduce inefficiencies, and support strategic decision-making. The Senior Data Analyst will work closely with cross-functional teams such as product, marketing, sales, customer success, finance, and engineering to ensure the company's operational goals are data-driven and aligned with business objectives. The ideal candidate will have experience in SaaS operations and a strong background in data analysis, using advanced analytics tools to deliver actionable insights. Essential Functions Operational Data Collection & Management: Gather, clean, and organize data from various sources including CRM systems, customer usage data, billing platforms, and internal operational tools. Ensure the integrity, accuracy, and consistency of operational data across departments. Collaborate with IT and data engineering teams to optimize data pipelines, ETL processes, and data storage systems. Data Analysis & Insights: Analyze operational data to identify inefficiencies, trends, and opportunities for improvement, focusing on areas like customer onboarding, product usage, renewals, and churn. Provide data-driven recommendations to streamline SaaS operations, reduce costs, and improve product delivery efficiency. Conduct root cause analysis to understand operational bottlenecks and provide solutions to improve performance. Performance Metrics & KPI Tracking: Define and track key performance indicators (KPIs) related to SaaS operations, including customer satisfaction (NPS), support resolution times, system uptime, and subscription renewal rates. Regularly report on operational KPIs to senior leadership, translating data into actionable insights. Develop and maintain dashboards and visualizations using tools such as Tableau, Power BI, or Looker to give teams real-time visibility into operational performance. Process Improvement & Operational Efficiency: Collaborate with the operations, finance, and product teams to identify process inefficiencies and recommend solutions for process improvements. Use data to support initiatives aimed at improving the SaaS customer lifecycle, from acquisition through retention and churn reduction. Analyze customer behavior patterns to optimize customer success efforts and improve engagement with the platform. Forecasting & Predictive Analytics: Use statistical models and machine learning techniques to forecast operational trends, such as customer churn, revenue growth, and support demand. Provide forward-looking insights to support resource planning, including customer support staffing, infrastructure scaling, and demand forecasting. Develop and improve predictive models to optimize decision-making in operations. Automation & Technology Integration: Identify and implement automation opportunities in operational workflows to reduce manual effort and increase scalability. Work with engineering and IT teams to integrate operational data from various SaaS tools (e.g., Salesforce, Gainsight, Zendesk ) into centralized analytics platforms. Stay updated on new technologies and tools that can enhance operational efficiency and data analysis capabilities. Collaboration & Stakeholder Engagement: Partner with teams across the organization, including customer success, product management, finance, and engineering, to align data initiatives with business objectives. Present findings, reports, and recommendations to senior leadership in a clear and concise manner. Support leadership in data-driven decision-making and strategic planning for operational improvements. Education Bachelor’s degree in Data Science, Statistics, Computer Science, Operations Research, or a related field; Master’s degree preferred. Experience 10+ years of experience in data analysis, with at least 4+ years in a SaaS or technology environment. Experience working in SaaS or technology-focused companies is highly desirable. Proficiency in SQL for querying databases and working with large datasets. Experience with data analysis tools such as Python, R, or Excel. Expertise in data visualization platforms such as Tableau, Looker, or Power BI. Familiarity with SaaS business models and metrics (MRR, ARR, CAC, LTV, churn). Experience working with SaaS tools such as Salesforce, HubSpot, Zendesk, or similar. Knowledge Skill Ability Certifications in data analysis, such as Google Data Analytics Professional, or experience with Lean/Six Sigma methodologies is a plus Knowledge of statistical analysis and predictive modeling techniques. Strong analytical and problem-solving skills with the ability to work with complex datasets. Excellent communication skills, with the ability to translate data insights into business recommendations. Detail-oriented with strong organizational skills. Ability to collaborate effectively across departments and work in a fast-paced environment. Self-motivated and proactive in driving data-driven improvements. Note: Candidates should be willing to work in US shift
Posted 1 week ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role We’re on a trajectory of adding $1M+/quarter and rapidly scaling up our GTM function across sales and customer success. This role is focused on driving operational excellence in our GTM function, sitting at the intersection of revenue, marketing, strategy, systems, and execution. You’ll work directly with the CEO to streamline revenue and marketing operations, design watertight processes, and own the heartbeat of our go-to-market engine. What you’ll do Revenue Operations Tooling - Be our in-house HubSpot and GTM tooling expert – owning automations, workflows, dashboards, and reporting systems across sales and customer success. Process & System Design : Identify leakages in sales funnels, onboarding, support, trial conversion, etc., and design sharp, efficient processes and cadences to plug them. Data & Metrics : Own end-to-end business visibility—design the right metrics, build actionable dashboards, ensure clean data flows, and drive disciplined daily reporting across functions. Revenue Planning & Strategy : Lead revenue modeling, capacity planning, hiring ramp forecasts, and incentive design. Build robust planning frameworks aligned with growth targets and execution plans. Drive Operational Excellence : Work closely with the GTM team to ensure data compliance, process rigour and operational perfection. What makes you a good fit 2-4 years of experience on the business side(sales/revenue operations, managing dashboards, lead flow management, etc.) preferably at an early stage startup Love all things business and sales and don’t shy away from getting your hands dirty to get the job done Comfortable with early stage startup imperfections and able to operate in disorder Extremely high agency and adaptability to make things happen Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co with nikita@bitespeed.co in cc . Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Role: Content Specialist Experience: 2-6 years Job Type: Permanent Location: Hyderabad About company Acuvate Software is a leading provider of innovative technology solutions that empower businesses through digital transformation. We’re looking for a Content Specialist with strong digital marketing expertise to help craft compelling content that drives brand awareness, lead generation, and customer engagement. Job Description Content Strategy: Develop and implement content strategies aligned with Acuvate’s business goals, digital marketing efforts, and brand messaging. Content Creation & Management: Write and manage engaging, high-quality content across channels including blogs, website, social media, email campaigns, and sales enablement materials. Email Marketing: Plan, write, and optimize email campaigns and newsletters to nurture leads and support customer acquisition and retention. Lead Generation Support: Collaborate with the digital marketing team to create content assets (eBooks, whitepapers, landing pages, etc.) that drive lead generation and conversions. Digital Marketing Integration: Align content with digital marketing initiatives including paid campaigns, SEO, SEM, and social media to maximize reach and performance. Branding & Communication: Maintain a consistent brand voice across all communications. Contribute to branding strategies and ensure cohesive storytelling across platforms. SEO & Optimization: Optimize content for search engines and social sharing to enhance discoverability and engagement. Analytics & Reporting: Track and analyze content performance metrics using digital tools. Provide actionable insights to refine content strategies. Cross-Functional Collaboration: Work closely with product, sales, and design teams to ensure content accuracy and strategic alignment. Market & Competitor Research: Stay informed on industry trends, customer needs, and competitor strategies to enhance content relevance. Qualifications: 2–4 years of experience in content marketing, digital marketing, or related roles—ideally in the tech sector. Proven experience in creating content for lead generation, email campaigns, and digital marketing channels. Strong writing, editing, and storytelling skills; a diverse content portfolio is a must. Knowledge of SEO best practices, analytics tools, and marketing automation platforms. Excellent communication, project management, and collaboration skills. Desired Skills: Familiarity with CMS tools (e.g., WordPress), CRM systems (e.g., HubSpot), and digital campaign tools. Ability to work independently in a fast-paced, agile environment. Strong attention to detail and a passion for producing high-quality work.
Posted 1 week ago
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