378 Hub Operations Jobs - Page 5

Role & Responsibilities: Ensures end to end smooth running of logistics operations for the zone/area Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted. Responsible for all the SLAs & TAT are maintained. Responsible for reduction in cost and increase in productivity for the region. Finalization of LM sites, manpower, fleet, training, resource planning specifically for big sale events like Big Billion Day Sales, Diwali Festival sale etc. Handles the continuous improvement projects w.r.t., cost service and employee productivity Maintenance of all the operational budgets Supervises activities pertaining to vendor for the upcoming new projects during new pin code expansion. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Heading the new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages Impart behavioral & soft skills training to the team as and when required. Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices Monitoring security parameters across region and ensures no unlawful activity occurs

As a Team Leader (Last Mile Hub Operations) at Ekart Logistics, you will be responsible for overseeing the overall Hub Operations to ensure adherence to operational standards. Your primary focus will be on ensuring customer satisfaction by promptly addressing and resolving customer escalations. It is essential to implement employee engagement initiatives and comply with the Zero Tolerance Policy. You will be accountable for preparing business dashboards, reporting them to the hub team and Area Manager, and managing budgeting and accounting tasks such as cash and Hub imprest expenses. Maintaining the cost per shipment within the budget to ensure profitable operations is crucial. Adhering to SOPs and service level agreements, coordinating with departments for compliance, and conducting team meetings to motivate and reduce attrition are key aspects of the role. As part of your responsibilities, you will fill gaps in employee headcount within the specified turnaround time, ensure proper training for team leaders and other hub team members, and focus on continuous improvement to reduce error rates in Operations Management. Safeguarding the safety of people, facilities, and shipments, as well as handling grievances and conducting open houses and meetings to identify gaps within the team, are also essential duties. The ideal candidate for this position should be a Minimum Graduate in any discipline with 1-3 years of experience in logistics, couriers, retail, FMCG, FMCD, or related industries. Only female candidates are encouraged to apply for this role. This is a full-time position based at Tiruppur, Salem, and Hosur. The benefits include cell phone reimbursement, health insurance, paid sick time, and Provident Fund. If you meet the qualifications and are passionate about leading a team towards operational excellence, we encourage you to submit your CV to sgurubalan.vc@flipkart.com or contact 6369254939 to express your interest in joining our team.,

Navata Supply Chain Solutions is a leading provider of cutting-edge, tech-driven integrated solutions that enable seamless data management across the entire supply chain. Our network of over 5000 vetted, reliable ecosystem partners forms the backbone of our service. We collaborate with transporters, vendors, and warehouses nationwide to deliver cost-effective and efficient logistics solutions. Our centralized management streamlines your supply chain through ecosystem integrated hubs, providing the clarity you need to make informed decisions and stay in control. We offer reliable solutions even in remote and rural areas, providing real-time visibility, smart insights, and access to the most extensive network of reliable partners. You should have prior experience in the Hub Operations dispatching process, Vehicle on-boarding, Vendor management, dealing with Clients for Company Profiling Services, and converting them to leads. The operations team is responsible for executing daily operations and ensuring timely delivery of consignments to customers. You will manage resources like infrastructure, labor, and plan daily operations in terms of receiving, order building, and dispatching to maintain a seamless supply chain system at Navata SCS. As a Hub Operations Manager, your responsibilities include developing and executing strategies, planning and directing business activities and operations, ensuring effective implementation of SOP with zero deviations, identifying and driving continuous improvement opportunities, managing customer relationships, overseeing staff recruitment, training, and development, collaborating with freight and transportation companies for routes and rates, and demonstrating a growth-oriented and accountable mindset with a high-level vision and attention to execution details. This is a full-time, permanent role with benefits including health insurance and Provident Fund. The schedule may involve day shifts and rotational shifts. The ideal candidate should have at least 6 years of experience in Hub Operations and Logistics. The work location is in person, and the application deadline is 07/01/2025.,

Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.

PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor Candidate to be open to work in 6 days work week and shifts

Greetings from Technogen !!! We thank you for taking time about your competencies and skills, while allowing us an opportunity to explain about us and our Technogen, we understand that your experience and expertise are relevant the current open with our clients. About Technogen : TechnoGen Brief Overview:- TechnoGen, Inc. is an ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013, and CMMI Level 3 Global IT Services Company headquartered in Chantilly, Virginia. TechnoGen, Inc. (TGI) is a Minority & Women-Owned Small Business with over 20 years of experience providing end-to-end IT Services and Solutions to the Public and Private sectors. TGI provides highly skilled and certied professionals and has successfully executed more than 345 projects. TechnoGen is committed to helping our clients solve complex problems and achieve their goals, on time and under budget. LinkedIn: https://www.linkedin.com/company/technogeninc/about/ Job Title :Onsite Support Services Tech Required Experience : 10+ years Location : Hyderabad. Job Summary :- Position Summary: We are seeking a proactive and detail-oriented eCommerce Operations Lead to oversee and manage day-to-day operational activities within our digital technology ecosystem. This individual will play a critical role in ensuring smooth production deployments, managing access controls, and driving the resolution of production issues for our eCommerce platforms. The ideal candidate has a strong technical background, excellent problem-solving skills, and experience supporting digital commerce environments. Key Responsibilities: Oversee and execute production deployments across various systems in the eCommerce tech stack, ensuring accuracy, compliance, and minimal downtime. Own and manage access control processes, including user provisioning, de-provisioning, and permissions reviews across tools and platforms. Monitor production environments for issues and anomalies, proactively identifying and escalating potential incidents. Lead incident response efforts, working with cross-functional teams to triage, mitigate, and resolve production issues efficiently. Conduct and document Root Cause Analysis (RCA) for production issues, drive continuous improvement, and track remediation actions. Maintain and enforce operational best practices, standards, and runbooks for digital product releases and issue management. Collaborate with development, QA, DevOps, and product teams to ensure readiness and stability of eCommerce releases. Ensure compliance with security and governance standards across operational processes. Communicate incident status and resolutions to stakeholders clearly and in a timely manner. Qualifications: Bachelors degree in computer science, Information Systems, or related field (or equivalent experience). 4+ years of experience in digital operations, technical support, or DevOps, with a focus on eCommerce or consumer-facing web platforms. Hands-on experience with production deployment processes, release coordination, and change management. Working knowledge of access control tools and identity management (e.g., Okta, Azure AD, or equivalent). Strong skills in troubleshooting, log analysis, and issue resolution across distributed systems. Familiarity with modern monitoring and alerting tools (e.g., Datadog, New Relic, Sentry, or similar). Proven experience conducting RCAs and implementing process improvements based on findings. Excellent communication, coordination, and stakeholder management skills. Preferred Qualifications: Experience with Shopify, Netlify, Vercel, or other eCommerce platforms. Knowledge of deployment tools such as GitHub Actions, GitLab CI/CD, or Jenkins. Experience working in Agile/Scrum or SAFe environments. Familiarity with ITIL or service management frameworks is a plus. Best Regards, Syam.M | Sr.IT Recruiter syambabu.m@technogenindia.com www.technogenindia.com | Follow us on LinkedIn

Job Purpose: To manage the day-to-day operations of the hub, ensuring smooth and efficient handling of shipments, team coordination, and adherence to service level agreements (SLAs), safety standards, and operational procedures. Key Responsibilities: 1. Hub Operations Management: Oversee inbound and outbound shipments to ensure timely dispatch and delivery. Monitor sorting, packaging, and dispatching processes for efficiency and accuracy. Ensure proper scanning and documentation of all shipments. Maintain quality control standards and address operational issues promptly. 2. Team Management: Supervise, train, and evaluate hub staff, including loaders, sorters, delivery executives, and supervisors. Prepare shift schedules and assign duties to ensure 24/7 operations (if applicable). Conduct regular team meetings and performance reviews. 3. Inventory & Resource Management: Maintain records of all shipments and stock levels (packaging material, equipment, etc.). Ensure proper utilization and maintenance of hub assets (vans, scanning devices, etc.). 4. Compliance & Safety: Ensure adherence to safety regulations, company policies, and local laws. Conduct regular safety audits and training. Report incidents, damages, or losses immediately. 5. MIS & Reporting: Maintain and share daily, weekly, and monthly reports on hub performance, shipment volumes, manpower utilization, and SLA adherence. Monitor KPIs such as TAT (Turnaround Time), RTO (Return to Origin), and OTP (On-Time Performance). 6. Coordination: Liaise with the central operations team, delivery personnel, vendors, and customer support for seamless operations. Resolve any escalated issues related to delays, misroutes, or customer complaints Contact person ; Vachan Contact No :9481631291

Job Title: Senior Manager / Manager RCT (Regional Control Tower) Location: Mumbai Distribution Center (DC), India Department: Supply Chain / Logistics Control Tower Job Summary: We are looking for an experienced and highly analytical Senior Manager / Manager – Regional Control Tower (RCT) to lead real-time logistics and warehouse operations across the West region from our Mumbai DC. The role will be responsible for enabling operational visibility, proactively managing exceptions, improving service levels, and driving cost and efficiency improvements through data-driven insights and cross-functional coordination. This position is ideal for someone with 8+ years of experience in logistics control tower, transportation management, and warehouse operations, preferably in high-volume environments such as e-commerce, FMCG, or 3PL. Key Responsibilities: 1. Regional Operations Visibility & Coordination: Act as the single point of control for logistics performance across the West zone. Monitor inbound, outbound, last-mile, and reverse logistics from multiple DCs, hubs, and transit points. Ensure OTIF (On-Time In-Full) performance, SLA adherence, and rapid issue resolution. 2. Exception Management & Escalation Handling: Identify, prioritize, and resolve operational deviations in real-time. Coordinate with DC teams, transport partners, customer service, and central planning for immediate escalations. Lead root cause analysis and implement preventive actions for recurring issues. 3. Performance Reporting & Analytics: Track and report daily KPIs such as order cycle times, transit delays, fill rates, and TAT (Turnaround Time). Drive decisions through dashboards, trend analysis, and scenario modeling. Recommend improvements in network routing, dispatch scheduling, and manpower planning based on data insights. 4. System Optimization & Automation: Drive usage of Control Tower platforms (TMS/WMS/OMS) and ensure accurate data flow across systems. Collaborate with tech and product teams to improve control tower tools, exception alerts, and analytics dashboards. 5. Process Standardization & Continuous Improvement: Define and institutionalize SOPs across sites within the region. Champion continuous improvement initiatives (Lean, Six Sigma) in logistics operations. Conduct weekly and monthly governance reviews with internal teams and logistics partners. Qualifications & Experience: Graduate in Engineering, Supply Chain, or Logistics; MBA preferred. 8+ years of experience in logistics operations, control tower, or regional supply chain management. Strong knowledge of TMS/WMS platforms, transportation networks, and warehouse workflows. Hands-on experience in data analysis, dashboarding (Power BI/Tableau), and process optimization. Key Skills & Competencies: Excellent stakeholder management across internal and external teams. Strong leadership, problem-solving, and communication skills. Analytical mindset with attention to detail and a sense of urgency. Ability to work in a high-paced, 24x7 operational environment. Preferred Background: Prior experience in e-commerce, FMCG, retail logistics, or 3PL control tower setup. Familiarity with route planning, real-time tracking, and geo-analytics tools. Exposure to regional or national logistics network management.

Job Title: Manager Warehouse Operations Location: Surat Distribution Center (DC), India Department: Supply Chain / Warehouse Operations Job Summary: We are seeking a results-driven and hands-on Manager – Warehouse Operations to lead and oversee the end-to-end functioning of our Surat Distribution Center. The ideal candidate should have 5+ years of experience in managing large-scale warehouse operations, including inventory control, inbound/outbound logistics, manpower planning, and process optimization. The role is critical to ensuring efficient storage, timely dispatches, inventory accuracy, safety compliance, and overall warehouse productivity. Key Responsibilities: 1. Warehouse Operations Management: Oversee day-to-day warehouse activities including receiving, put-away, picking, packing, dispatch, and returns. Ensure timely processing of inbound and outbound shipments as per SLA and order priorities. Maintain optimal warehouse layout and space utilization based on SKU profiles and volumes. 2. Inventory Control & Accuracy: Ensure real-time inventory accuracy through regular cycle counts and reconciliations. Implement inventory management practices to minimize shrinkage, damage, and misplacement. Coordinate with supply chain and merchandising teams to manage stock levels. 3. Team Leadership & Resource Planning: Manage a team of warehouse supervisors, associates, and third-party staff. Plan and monitor manpower requirements in line with seasonal and daily volume fluctuations. Drive performance, training, and motivation of ground staff to meet operational KPIs. 4. Process Improvement & Compliance: Identify inefficiencies and implement best practices in warehousing, material handling, and packaging. Ensure compliance with safety, quality, and operational standards (SOPs, 5S, ISO, etc.). Monitor and report on key metrics such as dock-to-stock time, OTIF (On-Time In-Full), and order cycle time. 5. System & Technology Management: Use Warehouse Management Systems (WMS) and handheld devices for real-time tracking and productivity. Ensure proper usage of automation, scanning, and digital tools for improved efficiency. Qualifications & Experience: Graduate in Logistics, Supply Chain Management, Engineering, or related field; MBA is a plus. 5–14 years of experience in warehouse/DC operations, preferably in retail, e-commerce, or 3PL environment. Experience in handling large SKU assortments and high-volume warehousing. Proficient in WMS, Excel, and data reporting tools.

Job Title: Manager Control Tower Location: Ahmedabad Distribution Center (DC), India Department: Supply Chain / Logistics Operations Job Summary: We are looking for a proactive and detail-oriented Manager – Control Tower to lead end-to-end visibility, coordination, and issue resolution across logistics and warehouse operations at our Ahmedabad DC. The ideal candidate will bring 5+ years of experience in control tower functions, logistics execution, and warehouse management. This role will act as a central point of command for monitoring daily supply chain operations, ensuring real-time visibility, minimizing disruptions, and driving operational efficiency through data-driven decisions. Key Responsibilities: 1. Real-Time Monitoring & Exception Handling: Monitor inbound and outbound logistics, last-mile deliveries, and warehouse operations in real-time. Use control tower systems (TMS/WMS dashboards) to track KPIs, SLA adherence, and order flows. Identify delays, bottlenecks, or deviations; initiate corrective action and escalate critical issues. 2. Operational Coordination: Act as the nerve center between transportation partners, warehouse teams, customer service, and regional logistics managers. Facilitate rapid decision-making by ensuring the right information reaches the right stakeholders at the right time. 3. Process Improvement & Analytics: Analyze operational data to identify trends, recurring issues, and areas of improvement. Implement SOPs and best practices for exception handling, route management, and load planning. Provide input on capacity planning, resource allocation, and shift-level optimization. 4. Control Tower System Management: Work with tech/product teams to enhance system dashboards, alerts, and process automation. Ensure timely and accurate data feeds from TMS, WMS, and ERP systems. 5. Performance Reporting & Governance: Prepare daily/weekly performance dashboards for warehouse throughput, transit times, OTIF (On-Time In-Full), and issue resolution. Conduct regular operational reviews and RCA (Root Cause Analysis) meetings. Qualifications & Experience: Bachelor’s degree in Logistics, Supply Chain Management, Engineering, or related field. 5–8 years of experience in control tower operations, logistics execution, or warehouse management. Strong understanding of DC operations, transportation, reverse logistics, and order lifecycle management. Hands-on experience with TMS, WMS, or ERP systems (SAP, Oracle, Manhattan, etc.). Proficient in Excel, Power BI or Tableau, and comfortable working with operational data.

Job Title: Manager- Network Sort Center Job Location- Surat- DC About the company:- Shadowfax is India's leading crowd sourced technology based multi category last-mile express logistics platform, where technology is used to drive supply chain solutions, serving 300+ cities. Shadowfax is the first ever B2B platform which provides an array of products and services to serve multiple categories - including food delivery, multi-city fulfilment, express shipping, same day delivery services, reverse logistics ,online retail (physical goods e-commerce) , Pharma and grocery through a single platform, improving the earnings of delivery partners across the day. Shadowfaxs services range from providing riders for doing a 30-minute delivery to four-day delivery. Working at Shadowfax Shadowfax believes in an open, intellectually honest cultural where everyone is given the autonomy to contribute and do their lifes best work. As a part of the dynamic team at Shadowfax, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative design-and-tech startup thats revolutionizing the logistics industry. As a Senior Manager - Sort Centre You Will Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals. Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping. Train and manage a warehouse team to solve day-to-day operational issues and reach short and long-term performance goals. Oversee daily operations, while controlling and managing inventory and logistics. Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations Daily and Monthly Responsibilities:- Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service. Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime. Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed. Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention. Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages. What to bring: Experience in Warehouse Management/ Operations Experience in E-commerce/Logistics preferable 5 to 12 Years of Experience Experience in Sort centre and automation process

About the Organization - Shadowfax is India's leading crowd sourced technology based multi category last-mile express logistics platform, where technology is used to drive supply chain solutions, serving 300+ cities. Shadowfax is the first ever B2B platform which provides an array of products and services to serve multiple categories -including food delivery, multi-city fulfilment, express shipping, same day delivery services, reverse logistics ,online retail (physical goods e-commerce) , Pharma and grocery through a single platform, improving the earnings of delivery partners across the day. Shadowfaxs services range from providing riders for doing a 30-minute delivery to four-day delivery. Working at Shadowfax: Shadowfax believes in an open, intellectually honest cultural where everyone is given the autonomy to contribute and do their lifes best work. As a part of the dynamic team at Shadowfax, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative design-and-tech startup thats revolutionizing the logistics industry. As a Lead Operations - Sort Centre You Will Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals. Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping. Train and manage a warehouse team to solve day-to-day operational issues and reach short and long-term performance goals. Oversee daily operations, while controlling and managing inventory and logistics. Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations Daily and Monthly Responsibilities: - Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service. Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime. Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed. Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention. Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages. What to bring: Experience in Warehouse Management/ Operations Experience in E-commerce/Logistics preferable 3+ Years of Experience Experience in Sort centre and automation process

Job Title: Field Sales Executive Food & Beverages Experience Required: 2-3 Years Industry: Food & Beverages Employment Type: Full-Time Key Responsibilities Sales & Merchant Onboarding, Hub & Operations Management, Performance Tracking & Support

What you need to bring to the table Manage end-to-end warehouse operations, including inbound and outbound processes, inventory management, and warehousing operations Drive initiatives focused on improving efficiency, operational excellence, and customer experience Implement processes and mechanisms to ensure on-time delivery of Hyperpure products, while maintaining cost and quality standards Identify and analyse significant issues and bottlenecks in the order delivery process Responsible to train and drive warehouse team to ensure timely and accurate operations Lead collaborative initiatives with product, operations, and support teams to enhance customer experience Lead logistics processes to ensure timely and loss-free delivery of products

1. Operations Management Ensure timely and accurate execution of daily logistics operations First Mile, Last Mile, and Line Haul. Monitor the movement of shipments (inbound & outbound), ensure minimal TAT (Turnaround Time), and meet SLA targets. Coordinate with line haul and delivery teams for load handovers and dispatch planning. 2. People Management Supervise a team comprising delivery associates, warehouse staff, and support personnel. Drive productivity, shift management, attendance, and compliance for on-roll and off-roll employees. Conduct regular training and performance evaluations. 3. Process & Compliance Ensure compliance with SOPs and safety protocols. Oversee scanning, sorting, loading/unloading, and inventory management. Implement lean operations and minimize operational losses or damages. 4. Customer & Vendor Coordination Manage and resolve customer escalations related to delivery issues or delays. Coordinate with third-party vendors (e.g., fleet providers, manpower suppliers). Ensure high levels of customer satisfaction through effective resolution mechanisms. 5. Reporting & MIS Prepare and maintain daily/weekly reports on service center performance. Track key KPIs such as Delivery TAT, RTO %, load productivity, exception shipments, etc. Provide data-driven insights to improve hub efficiency.

We are looking for a dynamic Program Manager who will act as the key point of contact for strategic clients, owning delivery performance, operational excellence, and cross-functional coordination. The ideal candidate brings strong client-facing experience, analytical capability, and execution ownership to drive key programs from planning to impact. Key Responsibilities : Client Engagement & Relationship Management Serve as the primary liaison for assigned enterprise/key accounts. Understand client goals, pain points, and SLAs to align delivery excellence. Conduct regular review calls, build strong rapport, and ensure high client satisfaction. Handle escalations, service recovery, and real-time support. Program Management & Delivery Oversight Design, launch, and manage high-impact programs across multiple hubs/zones. Ensure timely execution of operational deliverables and performance KPIs. Collaborate with cross-functional teams Tech, Ops, Supply, Finance – to resolve bottlenecks. Track project milestones, dashboards, and success metrics. Performance & Reporting Analyze data to track SLA adherence, operational efficiency, and client KPIs. Present insights and recommendations during business reviews (QBRs/MBRs). Ensure continuous improvement through structured problem-solving (e.g., RCA, Pareto). Internal Stakeholder Collaboration Align with internal teams on client expectations and operational changes. Drive efficiency in delivery processes and SOP adoption at ground level. Key Skills Required : Strong Client Handling & Stakeholder Management Program/Project Management (preferably in fast-paced B2B setup) Excellent Communication & Problem Solving Data Analysis (Excel, SQL/Google Sheets) Strong Organizational & Time Management Skills Exposure to CRM Tools, Jira/Asana/Trello (preferred) Preferred Background : Prior experience in logistics, supply chain, SaaS account management, or B2B delivery solutions Experience managing enterprise or strategic clients Working knowledge of SLA-driven environments and operational KPIs

JOB DESCRIPTION- Cluster Manager Date: Version: 1.0Position Title: Cluster ManagerGrade: Reports to: City headFunction/BU: BB Now Sub Function: Warehouse and Front-End DeliveryCorporate/Region: RegionLocation: BB Now StoreContacts of this position: Internal: City Head, Store in charge, Shift Controller, Associates, Technology, IT infra, Projects, HR. External: Customers, Authorities, Landlord, Vendors for Service Maintenance Organogram: City head | Cluster Manager | Store in charge Job Description: Purpose: Cluster Manager needs to ensure the Highest standard Customer Service as well as financial performance of the assigned area (typically 5-8 stores). Overseeing and leading the workforce by guiding them towards management goal, attending internal and external queries and resolving on timely basis. Responsible for P&L for the area Top line Bottom line ABV Margin for the store level P&L Driving the Store Metrics in his cluster/Area OTD Complaints Write off On time picking etc. Responsible for ensuring recruitment and managing attrition with the help of DM-HR Manpower Planning Initiatives to improve efficiency Monitor and analyses the reports to achieve metrics Rewards and Recognition Coordination with Training team for new hiring as well as existing team Vendor management Delivery Partners and Security, House keeping Process Adherence Competition Tracking Work Environment and Safety Management DesignationNature of MetricsMetricsTargetWeightageMeasuresCluster ManagerCustomerCustomer Complaint of the Cluster0.65%20As per target setInternalIBNDzero15complaintsInternalStores P&L of the clusterAs per CP25As per CP V/s ActualsInternalStore Write-off + Stock Update 0.30%10Based on System BookingInternalOTD100%10On-time delivery as per cut-offInternalProcess Audit score of the cluster>90%20Central Process Audit Score Required Competencies: (Knowledge, Skills, Personal Attributes) Background Experience at supervisory role Work Experience 6-8 years with 1-2 years Experience at supervisory role Skills He/ She should possess the following competencies: Speaking, writing, and listening skills. Critical thinking, problem solving, and reasoning abilities. Supervising skills. Process know-how. P&L

* Role & responsibilities: * Need Hub In charge for Madurai Location. Minimum 5 Years Experiences with Home Loan Industry or NBFC * Immediate to 30 Days Notice Period Preferred. * Interested Candidate Please Email Your Resume: saravanan.boopathi@niwashfc.com Preferred candidate profile

Synchronized Supply Systems Ltd seeks a Hub In Charge to manage warehouse operations, oversee manpower, and ensure efficient task execution with responsibility and dedication.

KEY RESPONSIBILITIES Prepare and share periodic reports and MIS on branch performance with respective stakeholder. Manage and lead local operations team • Manage branch functioning as per laid down norms for Operations (Route planning, TATs etc.) • Ensure compliance and adherence to agreed SLAs with clients • Ensure that all route related resources are ready for route dispatch • Ensure adherence and implementation of standardized operating procedures • Coordinate with Network Planning team for suggesting route restructuring in case of added/deleted RGPs or to increase efficiency of route operation • Ensure prioritization and resolution of escalated FLM calls within TAT and receive minimal penalties • Monitor performance of the branch on a regular basis and take decisions in the interest of the branch's performance in consultation with management • Support internal and external auditors in audits and ensure that challenges discovered in audits are responded to addressed on timely basis • Ensure efficient management, adherence to vault related SOPs and security of vaults Customer ( Direct ownership) • Participate in customer review meeting (retail/MSP) on case to case basis with sales team on service delivery satisfaction, SLA fulfilment and unjustified penalties • Participate in meetings for potential business deal with Business Development team • Maintain good relationships with the clients in the branch • Provide effective solutions to issues in branch operation • Drive & encourages performance oriented culture in the branch towards achievement of strategic goals • Ensure security and safety of the branch and its personnel Team Management is must. Candidates who have Experience in operations as well as Team Management can only Apply on sunil.parab@hitachi-cashms.com

Roles and Responsibilities Team Leading and Team Management of minimum 30 people experience is mandatory. Experience in handling the ground level operations and Route Management Work experience from Logistic and Warehouse is preferred. Desired Candidate Profile Candidate with experience in logistics operations with Team Management can only apply on sunil.parab@hitachi-cashms.com

Role & Responsibilities: Planning, Executing & Monitoring end to end first mile and middle mile operations. To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. Perform ongoing analysis to improve facility metrics, service levels and productivity. Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity. Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls). Builds strong working relationship and liaise with other stakeholders including Customer Service, Network Engg., Commercial, Product, Technology etc. Person Specifications- Skillsets/Education: Educational Background Bachelors Degree (is a MUST ) preferably engineering ; MBA preferred. Functional Skills –People management, Operations Management, Stakeholder Management. Personal Attributes - Curiosity, Ownership, Fast Paced Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up. Ability to work well in a team environment. *Should be open for extensive travel.

Driver follow-up and coordination Cross-utilization planning and execution (primarily night shift preferred) Driver onboarding and addition freshers are also welcome Training and guidance will be provided Chennai - Nangannalur Hyderabad - Kukatpally Required Candidate profile Contact HR - 09912162090 (OR) What's App Me

Responsibilities: Operational Excellence: - 1. Responsible for overall performance and smooth functioning of all Hub in his or her cluster. 2. Check the pendency at Hub and ensure all loads are attempted on Day 1 of receipt. Accountability: - 1. Monitor all RVP pendency and quick collection of RVPS assigned. 2. Review monthly delivery performance of all staff. Monitor ageing, action on RTO instructions from key accounts. Maintenance and upkeep of all documents. 3. Ensure that all admin and operation assets and IT hardware are properly maintained. Promoting Employee well-being: - 1. Conduct regular operations process training and ensure process adherence by all staff. 2. Oversee that all administrative facilities like Drinking Water, Hygiene of Hub, etc. are in good condition. Cash Management: - 2. Monitor daily cash tally and amount deposition of COD amount, follow up with Hub if discrepancy is found. 3. Check pending RTS shipments on a daily basis and ensure that Hub is running without pendency. 4. Check process flaw and ensure correct layout plan of Hub What you will bring: Check the pendency at the station and ensure all loads are attempted on Day 1 of receipt. Responsible for overall performance and smooth functioning of the assigned station. Experience in Managing bulk shipments ranging from 800 to 1500 on a daily basis. Review monthly delivery performance of all staff. Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Qualifications: Any Graduate with 2 -7 years of experience ,preferably from FMCG/E-commerce/Retail/Logistics industry Strong communication skill Crisis management Skilled in working on MS Office Good relationship management skills Ability to understand dynamics of supply chain and aptitude to learn requirements related to the industry. Candidate should be aware of Information Security procedures and processes. An Appropriate warehousing qualification or Supervisory qualification would be advantageous Proven experience as a Warehouse Team Leader with experience of supervising and motivating a team A good working knowledge of health and safety and security requirements Commitment to work towards professional accreditation with an industry related body Supervisory and Team Leader skills with the ability to motivate, develop and supervise others

Looking for Young Graduates with 3-4 yrs exp into logistics/courier for Branch Manager role in the Raipur (Chhatisgarh),Nagpur (Maharashtra) & Indore (MP) City CTC Offered- up to 5 lacs Interested candidates can share there CV at dipak.pradhan@dtdc.com Role & responsibilities Responsible for branch in bound & out bound operations within prescribed time. Monitoring & ensuring timely arrival and departure of vehicles from the branch. Responsible for all pickup and delivery activities of the branch. Maintaining prescribed service level of all DTDC products including PTP & E-Commerce shipments. Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team. Ensuring branch adherence to standard operating procedure for all Operational processes. Managing the cost budget of the branch and upkeep of branch infrastructure. Play the role of administrative supervisor to all branch personnel KPI will be along 2 primary categories Service Quality Managing the Cost Budget of the Branch Preferred candidate profile Graduate with 4-6 yrs of exp into First Mile & Last Mile Operations Should have team handling and excellent communication skills. Good In MS-Office & Data Preparation Perks and benefits Perks and benefits Performance Link Incentive