378 Hub Operations Jobs - Page 2

Were Hiring | Team Leader Logistics (Supply Chain & Last Mile Operations) Locations: Kadapa & Tirupathi Preferred Gender: Female Salary: 25,000 (Take-home) Experience: 0 – 3 Years Role Overview: As a Team Leader – Logistics , you will be responsible for managing last mile operations, coordinating with delivery associates, ensuring smooth supply chain processes, and driving operational excellence on-ground. What We’re Looking For: Female candidates with strong leadership & communication skills Experience (0–3 years) in logistics, supply chain, or operations preferred Ability to handle a team, resolve issues, and meet targets Freshers with the right attitude & leadership qualities are welcome! Apply/Refer: saripillideepk.vc@flipkart.com

Urgent Hiring Hub Incharge Position: 2 Location: Sakleshpur Budget : 3 LPA Qualification: Any Graduation Notice Period: Immediate Joiners preferred Shift: Morning Shift Contact Person: Raghuram - 8088138481 Job Description We are looking for a Hub IN charge to manage and oversee last-mile delivery operations. The ideal candidate should have strong knowledge of logistics processes, rider management, and hub operations. Key Responsibilities: Manage and supervise last-mile delivery operations. Handle rider hiring, allocation, scheduling, and backup planning. Ensure smooth functioning of hub operations on a daily basis. Possess strong knowledge of localities, pin codes, and routes for operational efficiency. Communicate effectively in the local language for better coordination with riders and customers. Requirements: Graduate in any discipline. Prior experience in logistics/last-mile operations/hub management preferred. Strong leadership and problem-solving skills. Ability to handle pressure and meet operational targets.

Minimum 1 year experience in Operations / Logistics / Supply Chain Basic knowledge of cold chain handling Good communication and coordination skills Male candidates preferred

Urgent Hiring Cluster Manager Position: 2 Location: Thiruvananthapuram Budget :5.5 lacs Fixed Qualification: Any Graduation Notice Period: Immediate Joiners preferred Shift: Morning Shift Contact Person: Aditi 95353 00419Key Responsibilities of a Sub Zonal Manage 1. Operational Management Oversee day-to-day business operations across multiple branches/hubs within the sub-zone. Ensure smooth last-mile and first-mile operations (if logistics) or sales and service delivery (if retail/finance). Monitor adherence to company SOPs, policies, and compliance standards. 2. Team & Performance Management Manage and guide Area Managers / Hub Managers / Branch Managers. Set targets, KPIs, and performance goals for teams. Conduct regular reviews, provide feedback, and ensure proper training & skill development. 3. Business Growth & Revenue Drive sales, collections, and revenue generation within the sub-zone. Identify new opportunities (expansion, partnerships, local market development). Ensure achievement of monthly/quarterly targets. 4. Customer & Client Relationship Resolve high-level customer escalations. Ensure high standards of customer service, delivery, and satisfaction. Build strong relationships with local clients, partners, and vendors. 5. Strategic Implementation Act as the link between Zonal Manager and ground-level teams. Translate zonal-level strategies into actionable sub-zonal plans. Track competition and share market intelligence with leadership. 6. Compliance & Reporting Ensure compliance with legal, safety, and company policies. Prepare and present weekly/monthly reports on operations, revenue, and team performance. Monitor cost control and profitability for the sub-zone. Skills & Competencies Required Strong leadership & people management Excellent communication & coordination skills Analytical ability to interpret reports & data Deep understanding of local geography, market trends, and business operations Decision-making and problem-solving skills under pressure

Urgent Hiring Hub Incharge Position: 2 Location: Chengalpattu ( Hyderabad) Budget :4 lacs Fixed Qualification: Any Graduation Notice Period: Immediate Joiners preferred Shift: Morning Shift Contact Person: Aditi – 95353 00419 Job Description We are looking for a Hub IN charge to manage and oversee last-mile delivery operations. The ideal candidate should have strong knowledge of logistics processes, rider management, and hub operations. Key Responsibilities: Manage and supervise last-mile delivery operations. Handle rider hiring, allocation, scheduling, and backup planning. Ensure smooth functioning of hub operations on a daily basis. Possess strong knowledge of localities, pin codes, and routes for operational efficiency. Communicate effectively in the local language for better coordination with riders and customers. Requirements: Graduate in any discipline. Prior experience in logistics/last-mile operations/hub management preferred. Strong leadership and problem-solving skills. Ability to handle pressure and meet operational targets.

Urgent Hiring Hub IN charge Position: 2 Location: Anjanapura ( Bangalore ) Budget :4 lacs Fixed Qualification: Any Graduation Notice Period: Immediate Joiners preferred Shift: Morning Shift Contact Person: Aditi 95353 00419 Job Description We are looking for a Hub IN charge to manage and oversee last-mile delivery operations. The ideal candidate should have strong knowledge of logistics processes, rider management, and hub operations. Key Responsibilities: Manage and supervise last-mile delivery operations. Handle rider hiring, allocation, scheduling, and backup planning. Ensure smooth functioning of hub operations on a daily basis. Possess strong knowledge of localities, pin codes, and routes for operational efficiency. Communicate effectively in the local language for better coordination with riders and customers. Requirements: Graduate in any discipline. Prior experience in logistics/last-mile operations/hub management preferred. Strong leadership and problem-solving skills. Ability to handle pressure and meet operational targets.

Urgent Hiring Hub IN charge Position: 2 Location: Electronic City Budget :4 lacs Fixed Qualification: Any Graduation Notice Period: Immediate Joiners preferred Shift: Morning Shift Contact Person: Aditi 95353 00419 Job Description We are looking for a Hub IN charge to manage and oversee last-mile delivery operations. The ideal candidate should have strong knowledge of logistics processes, rider management, and hub operations. Key Responsibilities: Manage and supervise last-mile delivery operations. Handle rider hiring, allocation, scheduling, and backup planning. Ensure smooth functioning of hub operations on a daily basis. Possess strong knowledge of localities, pin codes, and routes for operational efficiency. Communicate effectively in the local language for better coordination with riders and customers. Requirements: Graduate in any discipline. Prior experience in logistics/last-mile operations/hub management preferred. Strong leadership and problem-solving skills. Ability to handle pressure and meet operational targets.

Urgent Hiring Hub Incharge Position: 2 Location: Ahmedabad( Gujarat ) Budget :4 lacs Fixed Qualification: Any Graduation Notice Period: Immediate Joiners preferred Shift: Morning Shift Contact Person: Aditi 95353 00419 Job Description We are looking for a Hub IN charge to manage and oversee last-mile delivery operations. The ideal candidate should have strong knowledge of logistics processes, rider management, and hub operations. Key Responsibilities: Manage and supervise last-mile delivery operations. Handle rider hiring, allocation, scheduling, and backup planning. Ensure smooth functioning of hub operations on a daily basis. Possess strong knowledge of localities, pin codes, and routes for operational efficiency. Communicate effectively in the local language for better coordination with riders and customers. Requirements: Graduate in any discipline. Prior experience in logistics/last-mile operations/hub management preferred. Strong leadership and problem-solving skills. Ability to handle pressure and meet operational targets.

PFB the key responsibilities: • Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) • Manage the weekly creation and daily management of the linehaul schedule and associated systems • Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions • Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments • Maintain the shipment records for each client • Maintain the SLA for each shipment to be received at customer premises within scheduled time. • Work with forecasting team to drive improvement of the base forecast • Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems • Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy • Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*

Hi, PFB the key responsibilities: Planning, Executing & Monitoring end to end first mile and middle mile operations. To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. Work with Engineering/SNOP team on capacity planning. Perform ongoing analysis to improve facility metrics, service levels and productivity. Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. Review infrastructure and asset requirements based on load projections and network changes. Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity. Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls). Liaise with Customer support teams to resolve client specific escalations and issues. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor *Candidate should be flexible to work in shifts* *6 days working*

Role & responsibilities Roles and Responsibilities: Accountable for overall Hub Operations as per operational standards. Ensuring Customers delight experience. Promptly and effectively manage customer escalations. Ensuring employee engagement initiatives are implemented. Prepare requisite business dashboard and duly report / review with Hub team and Area Manager as required. Budgeting and Accounting Cash and Hub Imprest / Petty Cash expenses as appropriate. SOP Adherence always and compliance with Service Level Agreement. Maintain the cost per shipment (CPS) as per budget. Coordinate with respective departments and adhere to commercial and statutory compliance. Ensure Achievement of Key Performance Indicator for the Hub and set goals for the team accordingly. Collection of cash, accounting and reconciliation with ERP and deposit as per operation standard. Accountable for stock audit, reconciliation, and accuracy at any point of time. Has complete knowledge of PIN codes and routes assigned to the Hub. Preferred candidate profile What youll need: Min Graduation required. Candidate must have 1 to 4yrs in relevant industry (Logistics, SCM, E-commerce, Operations, etc.) Technical capabilities: Strong experience in Excel - should be comfortable with advanced functions. Understanding of macros is beneficial Good to have: Experience with MS Excell tool Good to have: Working knowledge of data warehousing infra tools Required abilities / competencies: Attention to detail and strong data orientation Ability to adapt to and learn new tools/ techniques quickly Very good written and verbal communication skills Ability to multitask and work on a diverse range of requirements Strong rigor in automating repetitive tasks Good to have: understanding of ecommerce/ retail business

Role & responsibilities Fleet & Route Management Plan and optimize daily vehicle deployment for inbound and outbound shipments. Track and monitor vehicle movements using GPS/fleet management systems. Ensure on-time dispatches and deliveries across routes in UP and PAN-India. Coordination & Vendor Management Liaise with transport vendors, drivers, and warehouse staff for smooth operations. Negotiate transport rates, monitor bills, and verify vendor invoices. Handle escalations related to vehicle breakdowns, route delays, or driver shortages. Documentation & Compliance Prepare transport MIS, trip sheets, LR/Bilty, and daily reporting. Ensure compliance with statutory and company policies (E-way bills, permits, etc.). Maintain accurate records of fuel, tolls, and other logistics expenses. Operational Efficiency Identify cost-saving opportunities in transportation. Monitor vehicle utilization, turnaround time, and cost per km/kg. Coordinate with warehouse team for efficient loading/unloading. Required Skills & Qualifications Graduate/MBA in Logistics, Supply Chain, or related field. 5 to 10 years of experience in transportation/logistics/warehouse coordination . Knowledge of FTL (Full Truck Load), PTL (Part Truck Load), and last-mile delivery . Strong negotiation, vendor management, and analytical skills. Proficiency in MS Excel, ERP/WMS, and GPS tracking systems. Good communication skills (Hindi & English); familiarity with Lucknow/UP routes preferred.

Role & responsibilities Reconciliation of petty cash & UCO funds & Diesel funds On daily basis track UCO funds in MIS Statement report Once UCO funds goes down request for UCO funds as per future requirement. On daily basis maintain diesel consumption cost record using vehicle reading. Maintain the diesel funds as per weekly requirement. 2. Ensure all the GRN entries in SAP for the UCO Collected On daily basis UCOEs will generate the invoices for collected qty using beatroute app and they post in Whats app group with payment screen short for the reference. Cross verify the payment & qty collected by UCOEs. Once all the invoices completed for the day enter the same in MIS report date wise. Complete all the GRN entries for the collected qty with the references of invoices using SAP. Match the stock of SAP with the physical depot stock. Once all the above steps completed record it in MIS report & send it through mail for the concern person on daily basis. 3. Maintain track record of FBOs BDE will enroll the FBOs using RUCO Enrollment form & beatroute app once it done collect the form and maintain in a box file date wise. Maintain the same in Excel sheet for the reference. Give the same record to respective RM to fix appointment for UCO Collection. 4. Coordinating with HO team Maintaining the depot with suitable arrangements Coordinating HO team if requirement occurs & fulfilling the same. 5. Daily posting the reports On daily basis share the MIS report to concern team member. On daily basis highlight UCO Collection & new enrollment team member wise. Preferred candidate profile : A preferred Depot Supervisor profile for a HORECA (Hotel, Restaurant, Cafe) company should include strong leadership, communication, and organizational skills, along with experience in warehouse operations and familiarity with HORECA-specific products and customer needs. Candidates should also demonstrate the ability to manage teams, handle inventory, vehical tracking,Mis Reporting etc.

Urgent Hiring Hub IN charge Position: 2 Location: Bangalore Electronic City & Anjanapura (Bangalore) Budget :4 lacs Fixed Qualification: Any Graduation Notice Period: Immediate Joiners preferred Shift: Morning Shift Contact Person: Aditi 95353 00419 Job Description We are looking for a Hub IN charge to manage and oversee last-mile delivery operations. The ideal candidate should have strong knowledge of logistics processes, rider management, and hub operations. Key Responsibilities: Manage and supervise last-mile delivery operations . Handle rider hiring, allocation, scheduling, and backup planning . Ensure smooth functioning of hub operations on a daily basis. Possess strong knowledge of localities, pin codes, and routes for operational efficiency. Communicate effectively in the local language for better coordination with riders and customers. Requirements: Graduate in any discipline. Prior experience in logistics/last-mile operations/hub management preferred. Strong leadership and problem-solving skills. Ability to handle pressure and meet operational targets.

Coordinate with Logistics Service Providers (PTL & FTL) for organizing pickups and deliveries of clients. Monitoring the entire process from pickup to delivery to ensure on time deliveries as per agreed TAT and SOP. Prepare MIS Reports for clients. Required Candidate profile 3+ Yrs Experience from PTL & FTL Express / Transport (B2B) Companies. Must be working based at Delhi NCR Location since last 1 Yr. Good knowledge on the documentation for transportation of goods.

Role & responsibilities : Reconciliation of petty cash & UCO funds & Diesel funds On daily basis track UCO funds in MIS Statement report Once UCO funds goes down request for UCO funds as per future requirement. On daily basis maintain diesel consumption cost record using vehicle reading. Maintain the diesel funds as per weekly requirement. 2. Ensure all the GRN entries in SAP for the UCO Collected On daily basis UCOEs will generate the invoices for collected qty using beatroute app and they post in Whats app group with payment screen short for the reference. Cross verify the payment & qty collected by UCOEs. Once all the invoices completed for the day enter the same in MIS report date wise. Complete all the GRN entries for the collected qty with the references of invoices using SAP. Match the stock of SAP with the physical depot stock. Once all the above steps completed record it in MIS report & send it through mail for the concern person on daily basis. 3. Maintain track record of FBOs BDE will enroll the FBOs using RUCO Enrollment form & beatroute app once it done collect the form and maintain in a box file date wise. Maintain the same in Excel sheet for the reference. Give the same record to respective RM to fix appointment for UCO Collection. 4. Coordinating with HO team Maintaining the depot with suitable arrangements Coordinating HO team if requirement occurs & fulfilling the same. 5. Daily posting the reports On daily basis share the MIS report to concern team member. On daily basis highlight UCO Collection & new enrollment team member wise. Preferred candidate profile : A preferred Depot Supervisor profile for a HORECA (Hotel, Restaurant, Cafe) company should include strong leadership, communication, and organizational skills, along with experience in warehouse operations and familiarity with HORECA-specific products and customer needs. Candidates should also demonstrate the ability to manage teams, handle inventory, vehical tracking,Mis Reporting etc.

Role & responsibilities : Reconciliation of petty cash & UCO funds & Diesel funds On daily basis track UCO funds in MIS Statement report Once UCO funds goes down request for UCO funds as per future requirement. On daily basis maintain diesel consumption cost record using vehicle reading. Maintain the diesel funds as per weekly requirement. 2. Ensure all the GRN entries in SAP for the UCO Collected On daily basis UCOEs will generate the invoices for collected qty using beatroute app and they post in Whats app group with payment screen short for the reference. Cross verify the payment & qty collected by UCOEs. Once all the invoices completed for the day enter the same in MIS report date wise. Complete all the GRN entries for the collected qty with the references of invoices using SAP. Match the stock of SAP with the physical depot stock. Once all the above steps completed record it in MIS report & send it through mail for the concern person on daily basis. 3. Maintain track record of FBOs BDE will enroll the FBOs using RUCO Enrollment form & beatroute app once it done collect the form and maintain in a box file date wise. Maintain the same in Excel sheet for the reference. Give the same record to respective RM to fix appointment for UCO Collection. 4. Coordinating with HO team Maintaining the depot with suitable arrangements Coordinating HO team if requirement occurs & fulfilling the same. 5. Daily posting the reports On daily basis share the MIS report to concern team member. On daily basis highlight UCO Collection & new enrollment team member wise. Preferred candidate profile : A preferred Depot Supervisor profile for a HORECA (Hotel, Restaurant, Cafe) company should include strong leadership, communication, and organizational skills, along with experience in warehouse operations and familiarity with HORECA-specific products and customer needs. Candidates should also demonstrate the ability to manage teams, handle inventory, vehical tracking,Mis Reporting etc.

Role : Hub Incharge (Last mile Operations) Purpose of Role: To manage Manpower, handling escalations & metrics of their. designated hub Roles & Responsibilities: Rider Management / Hiring Workforce Management Inventory Reconciliation Hub Layout Management Escalation Management Operational Excellence Local candidate only Skills required : Operational Excellence Problem Solving Communication Skills Workforce Management

Supervise and coordinate the work of operational staff to meet objectives. Implement process improvements to enhance operational efficiency. Assist in budget planning and . Maintain records and prepare reports on operational performance.

Job Role: Manager LCV / Line Haul or Gateway Operations Location: Surat Experience Required: 7+ Years Department: Operations Job Summary: We are seeking a seasoned professional to lead and manage our Line Haul or Gateway Operations in NCR (Bilaspur). The ideal candidate should have over 9 years of experience in logistics or transportation operations, with deep domain knowledge in line haul or gateway processes and proven team leadership capabilities. This role requires strong analytical, operational, and coordination skills to ensure timely, cost-effective, and compliant movement of goods. Key Responsibilities: • Lead and manage end-to-end line haul or gateway operations for NCR Bilaspur hub. • Ensure timely departures and arrivals of vehicles/trailers between origin and destination hubs. • Oversee transshipment centre activities, vehicle docking, bag/surface load handling, and documentation. • Monitor line haul schedules, trip management, and vehicle turn-around times. • Manage vendor relationships and ensure adherence to SLAs and compliance norms. • Optimize operational costs through efficient route planning, load optimization, and fuel efficiency tracking. • Coordinate with cross-functional teams including first mile, last mile, planning, and customer service teams. • Ensure adherence to safety, quality, and regulatory standards at all stages of operations. • Drive continuous improvement initiatives and process automation. • Lead a team of supervisors, shift managers, support staff, and transport partners. Experience & Requirements : • Graduate in any discipline (MBA or PG in Supply Chain / Logistics is preferred). • Minimum 7+ years of experience in line haul, hub/gateway operations, or transportation management. • Hands-on experience in managing fleet (own or attached), line haul planning, and gateway load operations. • Strong team management, leadership, and interpersonal skills. • Proficient in logistics tools, ERP/WMS systems, and MS Office. • Strong analytical mindset with a problem-solving approach. • Willingness to work in dynamic, high-volume operational environments.

Job Role : Manager Line Haul or Gateway Operations Location: NCR – Bilaspur (Gurgaon) Experience Required: 7+ Years Department: Operations Job Summary: We are seeking a seasoned professional to lead and manage our Line Haul or Gateway Operations in NCR (Bilaspur). The ideal candidate should have over 9 years of experience in logistics or transportation operations, with deep domain knowledge in line haul or gateway processes and proven team leadership capabilities. This role requires strong analytical, operational, and coordination skills to ensure timely, cost-effective, and compliant movement of goods. Key Responsibilities: • Lead and manage end-to-end line haul or gateway operations for NCR Bilaspur hub. • Ensure timely departures and arrivals of vehicles/trailers between origin and destination hubs. • Oversee transhipment centre activities, vehicle docking, bag/surface load handling, and documentation. • Monitor line haul schedules, trip management, and vehicle turn-around times. • Manage vendor relationships and ensure adherence to SLAs and compliance norms. • Optimize operational costs through efficient route planning, load optimization, and fuel efficiency tracking. • Coordinate with cross-functional teams including first mile, last mile, planning, and customer service teams. • Ensure adherence to safety, quality, and regulatory standards at all stages of operations. • Drive continuous improvement initiatives and process automation. • Lead a team of supervisors, shift managers, support staff, and transport partners. Experience & Requirements: • Graduate in any discipline (MBA or PG in Supply Chain / Logistics is preferred). • Minimum 7+ years of experience in line haul, hub/gateway operations, or transportation management. • Hands-on experience in managing fleet (own or attached), line haul planning, and gateway load operations. • Strong team management, leadership, and interpersonal skills. • Proficient in logistics tools, ERP/WMS systems, and MS Office. • Strong analytical mindset with a problem-solving approach. • Willingness to work in dynamic, high-volume operational environments.

Purpose of Role: To manage Manpower, handling escalations & metrics of their designated hub Roles & Responsibilities: Rider Management Providing training to rider partners & grooming Conducting huddle for rider partners on daily basis Managing & monitoring the performance of each rider to improve their performance Handling rider escalations like- Payout issue, Customer issue, Fraud, Police cases To drive discipline of the safety & hygiene of rider partners Workforce Management Rider Attrition & attendance management Managing the performance of TLs in hub- providing feedback & inputs for improvement Ensure Career Progression for the TLs working in your hub Responsible for achieving the hub metrics i.e, OFD, OFP, FASR, FPSR, DSR, FIFO, NC, COD, Short Cash, CX Tickets etc Managing & clearance of pendency shipments present in the hub Responsible to delivery shipments within TAT- D0, D1, D2, 6+D Inventory Reconciliation Check the dashboard frequently for reconciliation of shipments done by TLs Ensure 100% Inventory Reconciliation on daily basis Identify the short or excess shipments in the hub Take action on any kind of fraud or theft of shipment Hub Layout Management Bifurcation of the hub according to the hub activities Implementation of 5S in hub for maintaining the hub layout Ensuring that FIFO is done in a designated space Designated space of internet, housekeeping, stationery, shipments & inventory Maintaining good relationship with the owners & neighbors Escalation Management Managing the LH/DC volume & vehicle escalations Resolving Rider Payout issue IT, stationery, inventory issue to be managed Managing the escalations raised against the hiring Customer Escalation management within TAT CCTV footage to be shared with the DC team for short/excess shipment Sharing call recordings for MDND cases Operational Excellence Cash Management (Petty Cash & COD) Loss Management (Damage/Product Swap/Potential Loss) Hub Open House Activity (Weekly or Monthly) Reducing the fake remarks Closure of MDND cases Control on Delivered to cancel shipments Daily reconciliation & depositing of COD amount

Purpose of Role: To manage Manpower, handling escalations & metrics of their designated hub Roles & Responsibilities: Rider Management Providing training to rider partners & grooming Conducting huddle for rider partners on daily basis Managing & monitoring the performance of each rider to improve their performance Handling rider escalations like- Payout issue, Customer issue, Fraud, Police cases To drive discipline of the safety & hygiene of rider partners Workforce Management Rider Attrition & attendance management Managing the performance of TLs in hub- providing feedback & inputs for improvement Ensure Career Progression for the TLs working in your hub Responsible for achieving the hub metrics i.e, OFD, OFP, FASR, FPSR, DSR, FIFO, NC, COD, Short Cash, CX Tickets etc Managing & clearance of pendency shipments present in the hub Responsible to delivery shipments within TAT- D0, D1, D2, 6+D Inventory Reconciliation Check the dashboard frequently for reconciliation of shipments done by TLs Ensure 100% Inventory Reconciliation on daily basis Identify the short or excess shipments in the hub Take action on any kind of fraud or theft of shipment Hub Layout Management Bifurcation of the hub according to the hub activities Implementation of 5S in hub for maintaining the hub layout Ensuring that FIFO is done in a designated space Designated space of internet, housekeeping, stationery, shipments & inventory Maintaining good relationship with the owners & neighbors Escalation Management Managing the LH/DC volume & vehicle escalations Resolving Rider Payout issue IT, stationery, inventory issue to be managed Managing the escalations raised against the hiring Customer Escalation management within TAT CCTV footage to be shared with the DC team for short/excess shipment Sharing call recordings for MDND cases Operational Excellence Cash Management (Petty Cash & COD) Loss Management (Damage/Product Swap/Potential Loss) Hub Open House Activity (Weekly or Monthly) Reducing the fake remarks Closure of MDND cases Control on Delivered to cancel shipments Daily reconciliation & depositing of COD amount

Purpose of Role: To manage Manpower, handling escalations & metrics of their designated hub Roles & Responsibilities: Rider Management Providing training to rider partners & grooming Conducting huddle for rider partners on daily basis Managing & monitoring the performance of each rider to improve their performance Handling rider escalations like- Payout issue, Customer issue, Fraud, Police cases To drive discipline of the safety & hygiene of rider partners Workforce Management Rider Attrition & attendance management Managing the performance of TLs in hub- providing feedback & inputs for improvement Ensure Career Progression for the TLs working in your hub Responsible for achieving the hub metrics i.e, OFD, OFP, FASR, FPSR, DSR, FIFO, NC, COD, Short Cash, CX Tickets etc Managing & clearance of pendency shipments present in the hub Responsible to delivery shipments within TAT- D0, D1, D2, 6+D Inventory Reconciliation Check the dashboard frequently for reconciliation of shipments done by TLs Ensure 100% Inventory Reconciliation on daily basis Identify the short or excess shipments in the hub Take action on any kind of fraud or theft of shipment Hub Layout Management Bifurcation of the hub according to the hub activities Implementation of 5S in hub for maintaining the hub layout Ensuring that FIFO is done in a designated space Designated space of internet, housekeeping, stationery, shipments & inventory Maintaining good relationship with the owners & neighbors Escalation Management Managing the LH/DC volume & vehicle escalations Resolving Rider Payout issue IT, stationery, inventory issue to be managed Managing the escalations raised against the hiring Customer Escalation management within TAT CCTV footage to be shared with the DC team for short/excess shipment Sharing call recordings for MDND cases Operational Excellence Cash Management (Petty Cash & COD) Loss Management (Damage/Product Swap/Potential Loss) Hub Open House Activity (Weekly or Monthly) Reducing the fake remarks Closure of MDND cases Control on Delivered to cancel shipments Daily reconciliation & depositing of COD amount

Apply here. https://docs.google.com/forms/d/e/1FAIpQLScfJtnfyo3RmCOrvH2swedh4LzElnzOX8lnIqn3cV4qeMh49Q/viewform?usp=header Hub Incharge Ecommerce & LastMile (UltraCondensed) Role Snapshot: Lead lastmile hub operations, including rider resource planning, backup manpower readiness, and ensuring timely, compliant delivery. Key Responsibilities: Rider & Backup Manpower Management: Train, conduct huddles, monitor performance, manage attendance and attrition, handle escalations (payouts, customer issues, fraud), and ensure backup rider availability for uninterrupted operations rozgarle.comJoblumApna. LastMile & Operational Oversight: Manage shipment reconciliation, pendency clearance, KPIs (OFD, COD, DSR, FIFO, etc.), and ontime deliveries (e.g., D0, D1, D2) rozgarle.comJoblum. Process & Layout Management: Implement 5S in hub layout, enforce FIFO zones, handle cash and inventory audits, and resolve escalations swiftly