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Job Description Data Integration, OCI Oracle Cloud is a comprehensive enterprise-grade platform that offers best-in-class services across Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS). Oracle Cloud platform offers choice and flexibility for customers to build, deploy, integrate, and extend applications in the cloud that enable adapting to rapidly changing business requirements, promote interoperability and avoid lock-in. This platform supports numerous open standards (SQL, HTML5, REST, and more), open-source solutions (such as Kubernetes, Hadoop, Spark and Kafka) and a wide variety of programming languages, databases, tools and integration frameworks. Our Team Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud services offering in the enterprise software industry, spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is currently building a future ready Gen2 cloud data management platform. Oracle Cloud Data integration under pins a comprehensive, best-in-class data integration PaaS offering with hundreds of out-of-the-box connectors to seamlessly integrate on-prem and cloud applications. Your Opportunity We are on a path breaking journey to build the best of breed Data Integration service that is built for hyper scale by leveraging cutting edge technologies (Spark, Scala, Livy, Apache Flink, Airflow, Kubernetes, etc.) and modern design/architecture principles (Micro-services, Scale to zero, Telemetry, Circuit Breakers, etc.) as part of the next gen AI fueled cloud computing platform. You will have the opportunity to be part of a team of passionate engineers who are fueled by serving customers and have a penchant to constantly push the innovation bar We are looking for a strong engineer who thrives on research and development projects. We want you to be a strong technical leader who needs to be hands-on. We want you to work with the development team and can work efficiently with other product groups that can sometimes be remote in different geographies. You should be comfortable working with product management. You should also be comfortable working with senior architects and engineering leaders to make sure we are building the right product and services using the right design principles. Your Qualifications B.E./M.E/PhD (Computer Sc, Electronics or Electrical Engg) 5+ years of experience with at least 2 years in cloud technologies Strong technical understanding in building scalable, high performance distributed services/systems Strong experience with Java open-source and API standards Experience working on Cloud infrastructure APIs, REST API model, and developing REST APIs Strong knowledge on Docker/Kubernetes Deep understanding of data structures, algorithms and excellent problem solving skills Working experience in one or more of the below domains (even if we have one from any of this, it will be a potential plus) Familiarity of Data Integration domain Data ingestion frameworks Orchestrating complex computational workflows Messaging brokers like Kafka Strong problem solving, troubleshooting and analytical skills Familiarity with Agile process will be an added advantage Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex concepts clearly to different audiences. Ability to quickly learn new technologies in a dynamic environment. Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience. Career Level - IC3 Responsibilities Your Responsibilities The job requires you to interface with other internal product development teams as well as cross functional teams (Product Management, Integration Engineering, Quality Engineering, UX team and Technical Writers). At a high level, the work will involve developing features on OCI, which includes but may not be limited to the following: Help drive the next generation Data Integration cloud services using Oracle standard tools, technology and development practices Working directly with product management Working directly with architects to ensure newer capabilities are built applying right design principles Working with remote and geographically distributed teams to enable building the right products, using the right building blocks and making them consumable by other products easily Be very technically hands-on and own/drive key end-to-end services

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Designated Support Engineer III to join our Focal Support team. Reporting to the Focal Support Manager, you'll be responsible for: Managing and resolving customer cases assigned to your pod promptly to meet customer needs and satisfaction Building trust with customers by understanding their requirements, priorities, and limitations to provide solutions Participating in the on-call rotation to monitor and address weekend issues, although it is voluntary Collaborating with the product team, engineering, or escalation team to open bug reports for code defects using Jira Communicating with assigned customers, keeping them updated on progress and resolutions What We're Looking for (Minimum Qualifications) 5+ years of support and networking experienced required General firewalls and packet filtering experience and troubleshooting HTTP/HTTPS troubleshooting by browsers (performance and errors) IPv4, IPv6, routing, DNS, load balancing, proxies, and other layer 2-4 concepts Authentication systems such as LDAP, MS AD What Will Make You Stand Out (Preferred Qualifications) Network Protocol Analyzers (tcpdump, Wireshark), Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS) Zscaler Product Experience VPN technologies such as IPSec and VPN clients, Scripting knowledge (SHELL, Python) #LI-HYBRID #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Education: BE/BTech/MCA/MTech (Preferably CS/IT) Experience: 2+ years Technical Skills Required Mandatory: Windows OS internals C, C++ & VC++ on Windows (2+ years of experience)Good knowledge on Inter-process Communication & MultithreadingGood OOPS Concepts and knowledge of Design patterns (Gang of Four Patterns)Good understanding of MFC, Win 32 SDK, Rest API, XML & STL Understanding of SDLCGood debugging skills Good to have:Knowledge of Windows kernel DriversKnowledge of Windows Driver Kits Knowledge of Protocols: IP, TCP, HTTPS, SSL, TLS, UDP, SSH, LDAP Knowledge of QT Soft Skills Required:Clarity of thoughtSincereUser centric approachProactiveSelf-motivatedLogical bent of mind (Analytical)Team playerFlexible/adaptableStrong communication skills (both written and verbal) Role and Responsibilities:Design and Develop features and enhancements for an existing 2FA and VDI Workspace clientAnalyze and troubleshoot application issues in a timely fashionProvide support in all phases of SDLC and ensure delivery of high-quality product(s)Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlinesParticipate in design reviews and recommend improvementsEnsure well-written design documents and conduct peer-reviews like code reviews, design reviews etc.Develop unit test cases and integrate with the continuous build process to ensure quality and reliabilityWork with QA team in directing them with test plans and procedures including test automationProvide trainings and mentor other Engineers when requiredAttend team meetings to communicate project status and discuss about new ideas and any issuesRecommend new technologies to ensure quality and productivity Founded in 2012, Accops is a leading provider of secure remote access and digital workspace solutions, enabling organizations to maintain control and governance while offering flexibility to work from any device. Accops offers a comprehensive Digital Workspace suite that includes Zero Trust-based Application Access Gateway, End-User Computing (EUC) Virtualization via VDI, robust Identity & Access Management (IAM) solutions such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), and thin client hardware and software solutions. Accops addresses modern remote work challenges by delivering secure, instant access to business applications. Its solutions protect against network threats and unauthorized access, critical in today’s work-from-anywhere environment. Unlike traditional, multi-product approaches, Accops' pre-integrated suite reduces complexity and deployment time, ensuring faster and more agile implementation. Headquartered in Pune, Accops has become a significant player in the End-User Computing (EUC) virtualization domain, offering a one-stop solution for organizations seeking to deploy secure remote work infrastructures. Its products, including the Nano OS for secure containerization on BYOD devices, and extensive MFA and SSO capabilities, ensure robust data protection and strong identity management. Part of Jio Platforms Ltd, Accops continues to innovate and enhance digital workspace solutions with a focus on security, user experience, and operational efficiency. 𝘈𝘤𝘤𝘰𝘱𝘴 𝘪𝘴 𝘢𝘯 𝘦𝘲𝘶𝘢𝘭 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘸𝘩𝘦𝘳𝘦 𝘢𝘭𝘭 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘳𝘦 𝘷𝘢𝘭𝘶𝘦𝘥, 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘦𝘥 𝘢𝘯𝘥 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘤𝘰𝘶𝘯𝘵. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘢𝘭𝘭 𝘴𝘶𝘪𝘵𝘢𝘣𝘭𝘺 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥𝘱𝘦𝘳𝘴𝘰𝘯𝘴 𝘪𝘳𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘧, 𝘣𝘶𝘵 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘵𝘩𝘦𝘪𝘳 𝘨𝘦𝘯𝘥𝘦𝘳 𝘰𝘳 𝘨𝘦𝘯𝘦𝘵𝘪𝘤 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘴𝘦𝘹𝘶𝘢𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘦𝘵𝘩𝘯𝘪𝘤𝘪𝘵𝘺, 𝘳𝘦𝘭𝘪𝘨𝘪𝘰𝘯, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦 𝘭𝘦𝘢𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, 𝘱𝘰𝘭𝘪𝘵𝘪𝘤𝘢𝘭 𝘢𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘤𝘰𝘭𝘰𝘳, 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘰𝘳𝘪𝘨𝘪𝘯, 𝘷𝘦𝘵𝘦𝘳𝘢𝘯 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘦𝘵𝘤. 𝘞𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘢𝘭𝘭 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘮𝘦𝘳𝘪𝘵 𝘢𝘯𝘥 𝘴𝘶𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘳𝘰𝘭𝘦.

Integration Development: Design and implement integration solutions using MuleSoft Anypoint Platform for various enterprise applications, including ERP, CRM, and third-party systems. API Management: Develop and manage APIs using MuleSofts API Gateway, ensuring best practices for API design, security, and monitoring. MuleSoft Anypoint Studio: Develop, deploy, and monitor MuleSoft applications using Anypoint Studio and Anypoint Management Console. Data Transformation: Use MuleSofts DataWeave to transform data between various formats (XML, JSON, CSV, etc.) as part of integration solutions. Troubleshooting and Debugging: Provide support in troubleshooting and resolving integration issues and ensure the solutions are robust and scalable. Collaboration: Work closely with other developers, business analysts, and stakeholders to gather requirements, design, and implement integration solutions. Documentation: Create and maintain technical documentation for the integration solutions, including API specifications, integration architecture, and deployment processes. Best Practices: Ensure that the integrations follow industry best practices and MuleSofts guidelines for designing and implementing scalable and secure solutions. Required Qualifications Bachelors degree in computer science, Information Technology, or a related field. 3+ years of experience in MuleSoft development and integration projects. Proficiency in MuleSoft Anypoint Platform, including Anypoint Studio, Anypoint Exchange, and Anypoint Management Console. Strong knowledge of API design and management, including REST, SOAP, and Web Services. Proficiency in DataWeave for data transformation. Hands-on experience with integration patterns and technologies such as JMS, HTTP/HTTPS, File, Database, and Cloud integrations. Experience with CI/CD pipelines and deployment tools such as Jenkins, Git, and Maven. Good understanding of cloud platforms (AWS, Azure, or GCP) and how MuleSoft integrates with cloud services. Excellent troubleshooting and problem-solving skills. Strong communication skills and the ability to work effectively in a team environment.

Integration Development: Design and implement integration solutions using MuleSoft Anypoint Platform for various enterprise applications, including ERP, CRM, and third-party systems. API Management: Develop and manage APIs using MuleSofts API Gateway, ensuring best practices for API design, security, and monitoring. MuleSoft Anypoint Studio: Develop, deploy, and monitor MuleSoft applications using Anypoint Studio and Anypoint Management Console. Data Transformation: Use MuleSofts DataWeave to transform data between various formats (XML, JSON, CSV, etc.) as part of integration solutions. Troubleshooting and Debugging: Provide support in troubleshooting and resolving integration issues and ensure the solutions are robust and scalable. Collaboration: Work closely with other developers, business analysts, and stakeholders to gather requirements, design, and implement integration solutions. Documentation: Create and maintain technical documentation for the integration solutions, including API specifications, integration architecture, and deployment processes. Best Practices: Ensure that the integrations follow industry best practices and MuleSofts guidelines for designing and implementing scalable and secure solutions. Required Qualifications: Bachelors degree in computer science, Information Technology, or a related field. 3+ years of experience in MuleSoft development and integration projects. Proficiency in MuleSoft Anypoint Platform, including Anypoint Studio, Anypoint Exchange, and Anypoint Management Console. Strong knowledge of API design and management, including REST, SOAP, and Web Services. Proficiency in DataWeave for data transformation. Hands-on experience with integration patterns and technologies such as JMS, HTTP/HTTPS, File, Database, and Cloud integrations. Experience with CI/CD pipelines and deployment tools such as Jenkins, Git, and Maven. Good understanding of cloud platforms (AWS, Azure, or GCP) and how MuleSoft integrates with cloud services. Excellent troubleshooting and problem-solving skills. Strong communication skills and the ability to work effectively in a team environment. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The role of Platform Support Engineer (L3) exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. The incumbent within the role is knowledgeable about IT Service Management, has solid experience with various technologies. What You'll Be Doing Key Roles and Responsibilities: Provides support to users/administrators of the NTT platformSupports and contributes to the growth of best practices for delivery of support servicesunderstanding of NTT platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situationsActs as a customer advocate, prioritizing and managing assigned incidents and escalations in queue with little or no supervisionEngages with the cross functional teams such as operations and engineering to build, drive and improve tools and processes for quicker issue resolutionMentors less experienced team members in the various technologies Knowledge, Skills and Attributes: Solid working knowledge of the components in cloud/web applicationsunderstanding network monitoring connectors such as SCOM, Solarwinds etc. understanding of SNMP traps and MIBs/OIDsAbility to understand and modify basic XML, JSON, Regular Expressions (RegEx)Strong understanding of the HTTP/HTTPS Request and Response CycleGood understanding of database conceptsA fundamental understanding of ITSM, CMDB and ITIL business processStrong troubleshooting/root cause isolation skillsDemonstrated creative problem-solving approach and strong analytical skillsMust be proficient with analysing log files and standard debugging conceptFamiliarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation managementSolid understanding of email infrastructure/protocolsSeasoned, experienced professional; has complete knowledge and understanding of area of specializationUses evaluation, judgment, and interpretation to select right course of actionSolid understanding of Web Services – REST and SOAP and Authentication mechanisms – Single Sign-on, LDAPMust have basic object-oriented programming skills (Java strongly preferred)Excellent written and verbal communication skills with the ability to clearly articulate solutions to technical problemsAbility to multi-task and work with high-value customer administrators and developersShould be a team player working efficiently in a collaborative environmentStrong personal commitment to quality and customer serviceProven ability to maintain a professional demeanour when handling complex user issues Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology/Computer Science or relatedITIL v3 certification Required Experience: Seasoned experience providing customer facing technical supportSeasoned demonstrated experience providing web development support is highly desirableSeasoned demonstrated experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM) Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.