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- 3 years
2 - 6 Lacs
Mumbai
Work from Office
About The Role Analyst- Inbound Chat- Customer Operations Pune | Full-time (FT) | Customer Operations Shift Timings- US Shift|Management Level- Analyst| Travel Requirements - NA About The Role Inbound Chat- Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.
Posted 1 month ago
- 3 years
2 - 6 Lacs
Pune
Work from Office
About The Role About The Role : As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.
Posted 1 month ago
- 3 years
2 - 6 Lacs
Chandigarh
Work from Office
About The Role As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity Chat. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.
Posted 1 month ago
- 2 years
2 - 7 Lacs
Adoni, Calicut/ Kozhikode, Chennai
Work from Office
Greetings....... Walk in interview in Mumbai Required for safety officer & Fire man for offshore company salary :- 30,000 To 55,000 - For fresher Food & Accommodation free by company fresher & exp can Apply .. interested cont. : 8425061793 ..
Posted 1 month ago
6 - 11 years
5 - 7 Lacs
Gujarat
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Roles and Responsibilities Effectively implement organizational safety programs and check effectiveness in projects. Build safety work culture in the team Co-ordinate with central HSE for identifying the training needs and imparting in-house/ external training Monitoring HSE processes and procedures with continual improvement based on RCA and operational experience Tracking of health and safety metrics to identify and to reduce risks with implementation and tracking of mitigation plan Work closely with wind project management, site team, & HSE team on implementation of HSE system at site Coordinate with central HSE for implementation and improvement of systems, policies and procedures Update current working knowledge of all applicable HSE regulations as per change in law in timely manner Inspect/ safety audits at site and support site to enhance safe work environment Analyse job safety and associated risk and ensure to incorporate the same in work instruction for activities Assist site team for investigating of all accidents and near-misses be investigated, prepare report of findings and horizontal deployment Preparing monthly report on HSE metrics and presenting the same to management in timely manner Assist in evaluation and selection of subcontractors on the basis of their HSE performance. Implement & monitor Contractor Field Safety Audit program
Posted 1 month ago
- 2 years
2 - 7 Lacs
Adoni, Calicut/ Kozhikode, Chennai
Work from Office
Greetings....... Walk in interview in Mumbai Required for safety officer & Fire man for offshore company salary :- 30,000 To 55,000 - For fresher Food & Accommodation free by company fresher & exp can Apply .. interested cont. : 8425061793 ..
Posted 1 month ago
2 - 6 years
3 - 5 Lacs
Karnataka
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Job Purpose • To govern HSE in Solar projects within the framework of Environment, Health & Safety standards. • To ensure compliance to, legal & statutory regulations. Roles and Responsibilities 1. Effectively implement organizational safety programs and check effectiveness in projects. 2. Build safety work culture in the team 3. Co-ordinate with central HSE for identifying the training needs and imparting in-house/ external training 4. Monitoring HSE processes and procedures with continual improvement based on RCA and operational experience 5. Tracking of health and safety metrics to identify and to reduce risks with implementation and tracking of mitigation plan 6. Work closely with site in-charge, site team, & QHSE team on implementation of EHS system at site 7. Coordinate with central HSE for implementation and improvement of systems, policies and procedures 8. Update current working knowledge of all applicable HSE regulations as per change in law in timely manner 9. Inspect/ safety audits at site and support site to enhance safe work environment 10. Analyse job safety and associated risk and ensure to incorporate the same in work instruction for activities 11. Assist site team for investigating of all accidents and near-misses be investigated, prepare report of findings and horizontal deployment 12. Preparing monthly report on HSE metrics and presenting the same to management in timely manner 13. Assist in evaluation and selection of subcontractors on the basis of their HSE performance. 14. Implement & monitor Contractor Field Safety Audit program
Posted 1 month ago
3 - 8 years
3 - 6 Lacs
Dahej, Mithapur
Work from Office
Role & responsibilities Daily site inspection and sharing of reports, periodic audits, review of PTW. Advise on safety measures on day-to-day basis. Promoting and implementing daily observation program and reporting observations to Corporate. Conduct risk assessments, and enforce preventative measures. Promoting a safe workplace. Participate and coordinate for daily tool box talk. Formation of site safety committee, monthly safety meetings. Advice site admin team on medical fitness of crew. Review and satisfy client training requirements. Daily hand tools inspection Monthly inspection of fire extinguisher, first aid box, full body harness, lifting equipment. Track and monitor PPE quality and implementation Review and track calibration of equipment Implement client/corporate compaign/program and share evidence Provide training Incident reporting and investigation and prepare reports on occurrences. Coordination with client, crew and corporate team Appreciate crew and nominate for monthly HSE awards Initiate disciplinary action in case of violations/failure to follow OCS policy. Any other responsibility as provided by the site-in-charge/corporate HSE team Qualifications & Skills: Diploma in engineering/Bsc with recognized diploma in HSE/Industrial Safety/NEBOSH IGC with 5 years of experience OR Degree in Engineering/Msc with recognized diploma in HSE/Industrial Safety/NEBOSH IGC with 3 years of experience Degree in Fire and Safety Engineering with 3 years of experience OR Masters degree in engineering in Industrial Safety/HSE with 1 year of experience.
Posted 1 month ago
8 - 13 years
7 - 11 Lacs
Rajasthan
Work from Office
About Company Job Description Roles and Responsibilities Effectively implement organizational safety programs and check effectiveness in projects. Build safety work culture in the team Co-ordinate with central HSE for identifying the training needs and imparting in-house/ external training Monitoring HSE processes and procedures with continual improvement based on RCA and operational experience Tracking of health and safety metrics to identify and to reduce risks with implementation and tracking of mitigation plan Work closely with wind project management, site team, & HSE team on implementation of HSE system at site Coordinate with central HSE for implementation and improvement of systems, policies and procedures Update current working knowledge of all applicable HSE regulations as per change in law in timely manner Inspect/ safety audits at site and support site to enhance safe work environment Analyse job safety and associated risk and ensure to incorporate the same in work instruction for activities Assist site team for investigating of all accidents and near-misses be investigated, prepare report of findings and horizontal deployment Preparing monthly report on HSE metrics and presenting the same to management in timely manner Assist in evaluation and selection of subcontractors on the basis of their HSE performance. Implement & monitor Contractor Field Safety Audit program
Posted 1 month ago
6 - 11 years
5 - 10 Lacs
Daund
Work from Office
Role & responsibilities 1. Responsible for carrying out risk assessment during work permit for more critical work. 2. Responsible for monitoring of firefighting system. 3. Make ensure walk through observations are in compliance. 4. Take lead in accident /incident investigation & preparation of CAPA report. 5. HIRA for routine process & JSA for non routine process. 6. Change control to be reviewed for risk assessment. 7. To conduct the training of personnel in areas of safety, including first aid, CPR, firefighting, accident prevention and investigation, work place inspections and other matters related to implementing safety procedures in organization. 8. Ensure that walk through observations and recording & compliance. 9. To give response in case any emergency arises in the company. 10. Ensure safety audit, safety walk through observations are in compliance. 11. Performing technical activities leading to regulatory compliance, assessment of safety to human health and environment, liability avoidance, and product responsibility issues concerning existing new chemicals, materials, products or hard-goods. HOD, Plant head, Safety. 12. Support New Product Introduction Teams in the areas of regulatory, life cycle management, and hazard reviews as needed. EHS 13. Maintain awareness of public EHS concerns that could impact products and contribute to strategic planning to address those concerns. 14. Prepare or oversee preparation of MSDS and labels and updates as necessary 15. Focus on areas of concern and provide priority assignments to resolve product documentation discrepancies in relation to regulations or assignment.
Posted 1 month ago
2 - 7 years
3 - 8 Lacs
Chennai, Coimbatore, Kanchipuram
Work from Office
Role & responsibilities We are holding many Job openings in Chennai, Tiruvallur, Trichy, Coimbatore and south India (Constructions, Road projects, Govt projects, commercial building constructions high rise building projects..etc in and around Chennai) Job Location: Chennai, India Major role is to Identify and assess hazards, risks and control measures for a specific operation or process. Conduct ongoing review of operations and processes to identify potential hazards, risks and control measures that should be implemented to reduce these risks, including all costs involved in implementing such measures. Assess and document hazards, risks and controls in a manner consistent with established procedures and practices. Set up and supervising temporary work areas. Supervise the safe handling, storage & disposal of hazardous materials. Supervise the operation of any potential hazards in the workplace. Improve workplace safety and employee productivity by transitioning from manual safety procedures to digital safety management systems. Ensure that health, safety, and environmental policies are followed. Investigate workplace accidents and injuries and refer them to the proper authorities Preferred candidate profile DIPLOMA/ Any DEGREE with a safety course Good Communication skills Job apply Link : https://www.eurogulfsafety.in/p/career.html For immediate joining : Send your CV to 8015612858/ 8015418604 Perks and Benefits Perks and benefits ESI + PF + Accommodation + other Client Benefits.
Posted 1 month ago
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