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1.0 - 6.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Warm Greetings From Rivera Manpower Services, Location: Bangalore Shift: US Rotational Shifts Call to Book Interview Slots: 9986267393 / 7829336202 / 7829336034 /9380300644 Joiners: Immediate Joiners Preferred Level 2 (L2): Graduates with 12 years of international voice experience in banking domain kyc /Client Onboarding Strong communication skills and understanding of customer service in banking Level 3 (L3): Graduates with 23 years of relevant experience Knowledge of legal documentation, account products, entity organizational documents, tax documentation , and related banking documentation Prior experience with KYC, onboarding, or documentation review is preferred Position Overview You will be responsible for supporting Client Service Transfer and process the request per defined bank guidelines and mandates. Candidates must possess a strong sense of urgency with an ability to work in a team environment, highly goal oriented with excellent verbal and written communication and interact with internal stakeholders to identify and resolve any issues/ dependencies and track the activity to closure Reviewing and understanding the banker request Manage the service line transfer and current relationship scope across LOBs Performs required research for a product set-up and service transfer to assess documentation and approval requirements. Manage activities through instruction via internal portals with external clients and internal stakeholders such as banker and connect via email, chat and phone calls as necessary Ensure documentation conforms to the Bank's legal guidelines and policies and standards, including risk mitigation through adherence to the control framework Ownership to the assigned transfer cases and follow up / escalate per defined process Ensure all applicable approvals are secured and the request is executed Required Qualifications, Skills And Capabilities Graduates with minimum of 1-2 years (L2) and 2-3 years (L3) of relevant experience or knowledge of legal documentation and account products, entity organizational documents, tax documentation and other documentation types Ability to review and analyze information from multiple sources and determine relevancy Excellent written and verbal communication skills and ability to articulate complex issues Knowledge of TS & CB Products and Operations will be an added advantage. Strong client focus and ability to partner with various internal groups and client coverage Flexible to work in 24/5 process including night shifts Wa
Posted 2 months ago
0.0 years
3 - 4 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Freshers only Grads /Exp UG & Grads - 4.5 LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, swathi 8884496983 swathi.rivera@gmail.com
Posted 2 months ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
0.0 - 3.0 years
2 - 4 Lacs
Hyderabad, Telangana, India
On-site
Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice process ) Eligibility : ** Any Grad,UG,PG * 0 - 3years exp into International customer Support and technical support experience voice is acceptable, * Freshers and experienced * Salary : 4LPA * Two way cab * Night Shifts * Only Immediate Joiners * No hidden employment * Interested candidates forward your Resume On [HIDDEN TEXT] and you can ping me on whatsapp, * Interested Candidates can also walk in and mention my name on the resume HR Ameet and call me once you are at venue, I will guide with the rounds of the interview. Thanks & regards, HR Ameet Contact No : 8121158848 Hucon Solutions Pvt ltd.
Posted 2 months ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
0.0 - 3.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Customer Support Responsibilities: Dealing with customer day to day, Salary : Fresher and Exp 6 LPA Experience: Fresher or Experience in International voice is mandatory Qualification: Only Graduates/ no be and btech. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 99865 84828 Rivera Manpower Services.
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Visakhapatnam, Hyderabad, Pune
Work from Office
Job Description (JD) for your requirement at IntouchCX: Job Title: International Voice & Chat Process Executive Company: IntouchCX Location: Hyderabad (Work from Office) Experience Required: Minimum 6 months in International Voice or Chat Process Job Type: Full-Time Working Days: 5 Days a Week (Rotational Shifts) Shifts: Rotational (24/7 Support) Transport: 2-Way Cab Provided Job Description: IntouchCX is hiring experienced professionals for International Voice and Chat Process . If you have prior experience handling international customers and looking for a fast-growing global BPO, this is your opportunity! Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. Eligibility Criteria: Minimum 6 months of experience in an international voice or chat process is mandatory. Excellent communication skills in English (both written and verbal). Graduate or Undergraduate with good technical and logical reasoning skills. Comfortable with rotational shifts and night shifts. Salary Package: International Voice Process: Up to 5 LPA International Chat Process: Up to 4.5 LPA Perks and Benefits: 2-Way Cab facility 5 Days Working (2 Rotational Week Offs) Professional Work Culture Growth Opportunities within the organization walkin- 4th floor, 405, aditya trade center, ameerpet
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Visakhapatnam, Hyderabad, Pune
Work from Office
TOP MNC HIRING Job Title: International Voice & Chat Process Executive Company: Multi National Company Location: Hyderabad (Work from Office) Experience Required: Minimum 6 months in International Voice or Chat Process Job Type: Full-Time Working Days: 5 Days a Week (Rotational Shifts) Shifts: Rotational (24/7 Support) Transport: 2-Way Cab Provided Job Description: hiring experienced professionals for International Voice and Chat Process . If you have prior experience handling international customers and looking for a fast-growing global BPO, this is your opportunity! Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. Eligibility Criteria: Minimum 6 months of experience in an international voice or chat process is mandatory. Excellent communication skills in English (both written and verbal). Graduate or Undergraduate with good technical and logical reasoning skills. Comfortable with rotational shifts and night shifts. Salary Package: International Voice Process: Up to 5 LPA International Chat Process: Up to 4.5 LPA Perks and Benefits: 2-Way Cab facility 5 Days Working (2 Rotational Week Offs) Professional Work Culture Growth Opportunities within the organization Walk-in : Interviews 4th Floor, 405, Aditya Trade center, Ameerpet
Posted 2 months ago
8.0 - 13.0 years
0 - 3 Lacs
Hyderabad
Hybrid
Role & responsibilities Preferred candidate profile Exp: 8+Years Location: Hyderabad 8+ total years experience and 6+ years relevant work experience. Must have – Past HSBC experience. Should have hands on experience on inhouse HSBC tools like GPDM,Pioneer,TPM,SCT,Coupa ,etc. Should have good knowledge on MS Excel . Must have 3+ years of experience on License Management. Should be able to create PSR,TPS,PO,Contract Dual sign off and manage end to end Qlik license management . Strong presentation skills using PowerPoint and dashboards for executive reports and outward presentations. Set standards for how projects are run, Responsible for defining standards and executing tasks associated with managing projects. Must understand the roles and responsibilities of the PMO in developing, executing and managing project plans. Coordinate with leads in PMO in onboarding/off boarding resources. Track and review software licenses and their allocations as per requirements. Must review allocation of budgets for new resources requests/renewals/replacements. Ensuring pre-scope project plan is communicated to all project stakeholders together with their individual responsibilities. Ensure resources are booking timesheets as per allocations. Involve in tracking deadlines, deliverables, resources, and timelines throughout the project process. Work with project teams to ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders. Able to analyze how data is coming in, and how it will need to be organized so that it when it is needed, it can easily be used. Add value through the knowledge, skills and experience of its staff. Define & update the project management processes, standards and governance, contributing to Quality Reviews, and co-ordinating activities in support of quality objectives. Manage programme level Lessons Learned repository; attend Post Project Review meetings to identify key areas of improvement to be captured into the Lessons Learnt repository. Continue to evolve the processes and templates throughout the project lifecycle. Implement project standards across all projects in the portfolio. Prepare consolidated material from project reports for monthly review as required. Manage the portfolio-level benefits register, ensuring that all benefits are planned, monitored and benefits realisation is tracked. Co-ordination of publication, review and sign-off of major Project Management deliverables Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilisation is monitored. Monitoring and reporting on progress of the project to the Project Board and all stakeholders. Adheres to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures and any control related responsibility for financial data entered, stored, or reported via business systems within employees control. Providing both verbal and written communications regarding project status, risks and issues. Good understanding of SDLC/Agile is preferred. Influence business by providing new solutions, alternative/optimal paths etc, as necessary. Conduct training. Learning various methodologies required for successful delivery of projects with department Automate manual reports. Able to look at the minute details to make sure it is being recorded and stored properly. Look at what data needs to be recorded, and determine how to store it in such a way that it will be easily used in the future. Ensure that the data resource in an organization completely supports the business goals of the organization. Must be aware of the data management tasks that need to be performed to develop and maintain a high-quality data resource. Review presentations, manuscript, tables and graphs for accuracy and quality. Develop standard operating procedures for data handling and archiving. Design and develop databases that are compatible with company needs. Maintain internal data asset library. Ensure the integrity, confidentiality and security of all datasets. Good Knowlege on Word, Excel, PPT. Good to have VBA basics.
Posted 2 months ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for Accenture for International voice process Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: SWATHI 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, swathi 8884496983 swathi.rivera@gmail.com
Posted 2 months ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
1.0 - 3.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Support Designation : Associate Responsibilities: Dealing with customer day to day banking issues, Salary : Fresher 4.25lpa and exp 5.75 lpa Experience: Fresher or Experience in International voice is mandatory Qualification: Only Graduates/ no be and btech. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 99865 84828 Rivera Manpower Services.
Posted 2 months ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
Hyderabad, Pune
Work from Office
Urgent Hiring For International Voice Process Experience for 1 year mandate Customer handling , US and UK Voice Experience only Excellent Communication Immediate Joiners only apply Work From Office Contact - Sunny 7017379244 Required Candidate profile Ability to handle tough situation with customer. Excellent communication skills. Work From Office. 2 ways cab will be provided.
Posted 2 months ago
1.0 - 6.0 years
2 - 5 Lacs
Bengaluru
Hybrid
Hiring for Client Servicing (Accounts/Localization Coordinator) | B2B | OTT Platforms | US Shift Meet Your HR Contact: HR Ananya +91 88844 96986 Rivera Manpower Services (DO FORWARD THE CV ON WHATSAPP IF THE LNE IS BUSY TO BOOK SLOTS) Client Servicing | B2B Process Role : Accounts Coordinator / Localization Coordinator Process Type : B2B (Semi-Voice 70% Non-Voice, 30% Voice) Industry : Media & Entertainment (Servicing OTT Clients like Netflix, Amazon Prime, etc.) Work Mode : Hybrid (2 Days WFO & 3 Days WFH or Vice Versa) Work Location : Bellandur, Bangalore Shift Timing : Fixed US Shift | Login between 6 PM 9 PM IST Weekends Off : Fixed Saturday & Sunday Off Key Responsibilities: Act as a liaison between Deluxe Entertainment and top OTT clients Coordinate and manage localization/subtitling projects Handle client servicing in a B2B environment Ensure timely communication and project delivery standards Maintain documentation and operational updates for all assigned accounts Required Skills & Experience: Minimum 1 year to 6 years of experience in International voice process / client servicing / B2B coordination roles Prior exposure to OTT/Media/Localization/Subtitle projects preferred Excellent written and verbal communication skills Must be a graduate with all academic and employment documents (PDC, Convocation, Offer letters, Relieving letters, Payslips, etc.) Immediate joiners only Perks & Compensation: Laptop + Required WFH Equipment Provided Shift Allowance up to 7,000/month Free Two-Way Cab Facility (within 25 km radius) Permanent Hybrid Model (flexible) Interview Process: Assessment Ops Round 1 Ops Round 2 Contact HR Ananya - 8884496986 Rivera Manpower Services
Posted 2 months ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
1.0 - 4.0 years
3 - 5 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode : Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
0.0 - 3.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Banking Support Responsibilities: Dealing with customer day to day banking issues, Salary : Fresher 4.25lpa and exp 5.75 lpa Experience: Fresher or Experience in International voice is mandatory Qualification: Only Graduates/ no be and btech. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 99865 84828 Rivera Manpower Services.
Posted 2 months ago
1.0 - 5.0 years
1 - 4 Lacs
Karimnagar, Bhubaneswar, Cuttack
Work from Office
We are hiring Branch sales officer with one of the leading banks in PAN India Deal with the walk-in customers in branch Will have to work on the leads given from branch Set up a meeting with potential customers and close the deal Mostly branch-work Required Candidate profile Graduation or Above Age 21 to 38 Years Minimum 6 Months experience in any sales Fresher's Can't Apply Good Communication ship Vacancy in All South location Perks and benefits - Incentive - Life Insurance Cover - Paid Leave
Posted 2 months ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Visakhapatnam, Hyderabad, Pune
Work from Office
Support Role at Teleperformance : Job Title: Customer Support Executive International Voice (Permanent Work From Home) Company: Teleperformance Job Type: Full-Time (Remote) Experience Required: Minimum 6 Months in International Voice Process Salary: Up to 5 LPA Working Days: 5 Days a Week (Rotational Shifts) Job Description: Teleperformance is hiring experienced professionals for a Permanent Work From Home role in International Voice Customer Support . If you have prior experience handling international customers and seek a stable, remote opportunity with a global BPO leader, apply now! Roles and Responsibilities: Handle inbound/outbound calls from international customers. Resolve queries and provide accurate information in a timely manner. Maintain high customer satisfaction with excellent service delivery. Adhere to company guidelines and quality metrics. Eligibility Criteria: Minimum 6 months of experience in an International Voice Process is mandatory. Excellent verbal communication skills in English. Must have a personal laptop/desktop and high-speed internet connection . Comfortable with rotational shifts and week offs . Immediate joiners preferred. Work Requirements: Quiet and professional work-from-home setup. Laptop/Desktop with Windows 10 or above and antivirus installed. Broadband connection with minimum 30 Mbps speed. Perks & Benefits: Permanent Remote Work Fixed Salary up to 5 LPA 5 Days Working with 2 Rotational Week Offs Growth and Learning Opportunities in a Global Organization How to Apply: Apply now via Naukri.com
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Visakhapatnam, Hyderabad, Pune
Work from Office
Heres a professional Job Description (JD) for your requirement at IntouchCX: Job Title: International Voice & Chat Process Executive Company: IntouchCX Location: Hyderabad (Work from Office) Experience Required: Minimum 6 months in International Voice or Chat Process Job Type: Full-Time Working Days: 5 Days a Week (Rotational Shifts) Shifts: Rotational (24/7 Support) Transport: 2-Way Cab Provided Job Description: IntouchCX is hiring experienced professionals for International Voice and Chat Process . If you have prior experience handling international customers and looking for a fast-growing global BPO, this is your opportunity! Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. Eligibility Criteria: Minimum 6 months of experience in an international voice or chat process is mandatory. Excellent communication skills in English (both written and verbal). Graduate or Undergraduate with good technical and logical reasoning skills. Comfortable with rotational shifts and night shifts. Salary Package: International Voice Process: Up to 5 LPA International Chat Process: Up to 4.5 LPA Perks and Benefits: 2-Way Cab facility 5 Days Working (2 Rotational Week Offs) Professional Work Culture Growth Opportunities within the organization How to Apply: Interested candidates can apply through Naukri.com
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Nagpur, Pune, Ahmedabad
Work from Office
International Customer Support Voice & SemiVoice Process Position: International Customer Support (Voice & SemiVoice) Location: Work from Office - PUNE Company: Top Multinational Company Employment Type: FullTime Experience Level: a Minimum of 6 months Experienced Education: Graduate or Undergraduate Package: Salary: Up to 5 Lakh per annum, based on experience and skills. Incentives: Performance-based incentives and 20k loyalty bonus Benefits: Two way cab facility. Key Responsibilities: Handle customer queries and complaints via both voice and semi voice channels. Deliver exceptional customer service for international clients. Resolve issues efficiently while maintaining a professional and friendly tone. Maintain accurate and detailed records of customer interactions. Work closely with internal teams to resolve issues and enhance customer satisfaction. Skills Required: Excellent English communication skills (both verbal and written). Strong problem solving and multitasking abilities. Customer service-oriented with good listening and empathy skills. Basic computer skills and good typing speed. Shifts: Must be willing to work in rotational shifts, including night shifts. Perks: Twoway cab facility. Generous performance-based incentives.semi-voice Growth opportunities within the company. Walk-in Interview Details: Time: 10:00 AM to 2:00 PM Call for Telephonic interview Jai Reaka: 9985097921 Alekya: 9985097921
Posted 2 months ago
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