HSBC electronic data processing india pvt ltd is looking for Mainframe/Consultant Specialist to join our dynamic team and embark on a rewarding career journey The Consultant Specialist plays a critical role in providing specialized expertise and consulting services to clients or within the organization This position involves offering strategic insights, solving complex problems, and delivering high-quality solutions tailored to the unique needs of clients or projects Key Responsibilities:Consultation and Analysis:Conduct in-depth analysis and assessment of client needs, challenges, and objectives Offer expert advice and guidance to clients on relevant industry trends, best practices, and strategies Develop comprehensive solutions to address client issues and achieve desired outcomes Project Management:Plan and execute consultancy projects, ensuring adherence to timelines and budgets Monitor project progress, identify potential risks, and implement mitigation strategies Collaborate with cross-functional teams to deliver integrated solutions Data Analysis and Research:Collect, analyze, and interpret data to provide data-driven insights Conduct research to stay updated on industry developments and emerging trends Create reports and presentations to communicate findings effectively Client Relationship Management:Cultivate strong, long-term relationships with clients and stakeholders Communicate regularly with clients to ensure their needs are met and expectations are exceeded Identify opportunities for additional services and business growth Training and Knowledge Sharing:Provide training, workshops, or presentations to clients or internal teams as needed Share expertise and knowledge with colleagues to enhance overall team capabilities

We are currently seeking an experienced professional to join our team in the role of Global Support Executive Principal responsibilities Ensure daily operational efficiency by effective BAU completion, market specific requirements/procedures visibility and performance monitoring of various systems in own process. Issues/problems are fully analyzed and resolved or escalated where necessary. Appropriate action/controls are taken to prevent recurrence. To acquire a broad understanding of the business and to keep abreast with the latest developments in the assigned markets on the rules regulations by the regulators, stock exchange and etc that may have implication to the daily operations To consistently maintain a high level of customer service by achieving established SLAs. To support Business Continuity Plan (BCP) by adhering to Group BCP guidelines. Ensure all instructions from customers and to agents and custodians are actioned in an accurate and timely basis. Ensure all reconciliation items are cleared correctly and on a daily basis where possible, and that all outstanding items are narrated according to SOX standards and adhering to the company FIM policy. Ensure that all notifications that are sent to your customers are accurate and on time. Consistently maintain a high level of customer service. Requirements Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills. Ability to learn quickly, transfer knowledge appropriately, understand and interpret numeric data. Evidence of good analytical, statistical and data mining skills to study trends and make projections. Production management skills and ability to initiate process improvements. Attention to detail and accuracy. Customer focused and committed to providing a high quality service. Able to work in pressurized environment and manage priorities effectively. Strong collaborative management skills with the various stakeholders Problem solving skills and ability to drive process improvements High integrity and professionalism

We are currently seeking an experienced professional to join our team in the role of AVP - P r oject Manager Principal responsibilities Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Change Frameworks. Identifies and intervenes where there is slippage and variance from plan Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues. Escalates when needed to the Programme Manager (remaining calm, knowing when to escalate, and escalates with possible solutions). Collaborates and builds positive stakeholder relationships providing regular updates to resolve high priority issues affecting the project Obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes Analyses management reports, and derives insights from it to drive the right business decisions Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success Promotes pace and energy within the team and leads by example Keeps focus on the medium and long term goals and the Group s values particularly when under short term pressure Manages change and implementation to ensure the change lands well and sticks, contributing to benefits realisation Manages project closure and handover to the business and / or function Requirements Proven understanding of delivery methodologies and best practice techniques Understanding of how change drives benefits for customers and other stakeholders Knowledge of the external environment regulatory, political, competitors etc. Project management skills and experience Examples of the delivery of on time and on budget projects that achieve business case stated outcomes a driver with bias towards delivery at pace and controlling project outcomes In depth experience of working in a banking environment and change projects Stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realisation Business Case Benefits Realisation Managing Programmes Projects Inc. Risks Issues Management Problem Solving Critical Thinking Tracking, Reporting Governance Agile (Scrum, SAFe, Kanban etc.) - Optional Project Management Professional (PMP) - Optional

Some careers have more impact than others. If you re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Director, Common AI Capabilities Engineering Department: Emerging Technology Location: This role can be based in Guangzhou, China or Pune, India. The Opportunity: In this fantastic new role, you will join a growing team to lead an experienced group of engineers in designing, developing, and maintaining key capabilities supporting our Group AI offering (e.g., Speech transcription, translation, knowledge management) for scaled consumption across our Group Businesses and Functions. Within the Group Emerging Technology, Innovation and Ventures (ETIV) team, this is a critical role to ensure a best-in-class AI platform is built to scale AI across the bank and improve the time to market for AI use case delivery. What you ll do: Applying quality software engineering practices throughout the software development lifecycle. Managing and supporting a global team of ML Software engineers. Engaging with firm-wide AI/ML teams to shape future roadmaps that align with Group objectives. Building and operating highly sophisticated machine learning infrastructure. Integrating AI capabilities into our Group AI Platform which spans cloud and on-premise infrastructure across AWS, GCP, Azure, and Ali environments. Requirements What you will need to succeed in the role: Technical: Software and ML engineering APIs and microservices design and build Cloud platforms such as AWS, GCP, Azure, and Ali Containerization technologies (Docker, Kubernetes, OpenShift) CI/CD tools (Jenkins, GitHub Actions) Data science tools (e.g. PyTorch, Jax, Numpy) Programming languages such as C++ and Python Agile Methodology Behavioral Skills: Team Management Engagement Ethical Outcome Orientated Cognitive Skills: Logic and reasoning Collaboration Quantitative Selective attention

Some careers have more impact than others. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Assistant Vice President - Business Consulting Principal responsibilities Ability to convert business problem to an analytical problem and then finding pertinent solutions Overall business understanding of BFSI domain Providing high-quality analysis and recommendations to business problems. Efficient project management and delivery Ability to conceptualize data driven solutions for the business problem at hand for multiple businesses/region to facilitate efficient decision making Focus on driving efficiency gains and enhancement of processes. Use of data to improve customer outcomes through the provision of insight and challenge Also drive business benefit through self-initiated projects The role may require one to liaise with different stakeholders business teams, business analysts, product owners, data engineers, platform developers etc. The person should demonstrate leadership qualities in terms of bringing the junior members up the learning curve and handholding them whenever necessary Working with an Agile mindset, using regular project management tools like Jira, Confluence, GitHub etc. to share updates and remaining on top of the work Complete adherence to overall Management of Risk/Internal Controls/Compliance for self and the team Requirements Master s degree from reputed university in Computer Science, Information Technology or any other quantitative fields Experience in managing significant data volume with in-depth knowledge of relational database management along with Consulting experience in the data analytics domain. Excellent Project Management skill is required. Thorough knowledge in SQL and Python must. Having knowledge/experience in Pyspark would be preferred. Knowledge of SAS is a plus Knowledge of Big Data is required. Knowledge in Google Cloud Platform or any On-Prem and corresponding tooling solutions would be preferred Advanced knowledge of MS Excel including macro based excel sheets. Strong analytical skills with business analysis experience or equivalent. Knowledge and understanding of financial-services/ banking-operations preferred. Advanced capability in translating complex and/or technical work and insights into straightforward business language. Excellent interpersonal skills with highly developed capacity to constructively challenge and influence management. Proven problem solving skills with ability to consider alternative and innovative solutions Besides strong written and verbal communication skills the incumbent is also expected to have strong presentation skills Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of India Learning and Talent Development Lead Location- Hyderabad/ Bangalore/Pune Principal responsibilities Define country learning strategy and priorities, with clear objectives and outcomes that help team to achieve the common goals. Design and Implement leadership development solutions Virtual and eLearning Drive capability upskilling, learning engagement and learning culture though various forums- Virtual, engagement sessions and social learning Manage senior stakeholders across different geography and business context, through consistent way of engagement and effective communication. Lead learning architecture and learning needs analysis, and develop genuine learner experiences and Foster innovation practice and collaboration with other area of the organization, e.g. HR (Human Resource) as a whole, group leaning, Technical Academy. Build the Learning and Talent Development excellence and research center, provide the insights and generate the white paper and enforce the Learning Excellence in the team, organization and market Leverage global and local partnerships and build solution pool of learning and development to deliver regional and local solutions in India Requirements 15+ yrs of experience in Learning and Development Should have experience managing 15K+ employees Strong Expertise and Strong Expertise in learning and development Must be strong at stake holder management, Business Acumen, Influencing Skills, global perspective Must be strong at Consultation, Innovation, Critical Thinking Ability to Lead team and perform under pressure in a matrix environment familiar with the external practice, development technology approach and Vendors Strong capability and experience in team leadership and management What additional skills will be good to have Instructional Design capability Excellent communication skills Use of Power BI Project management skills

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of SENIOR ASSOCIATE DIRECTOR. In this role, you will: Demonstrate hands-on knowledge an ability to support an ongoing incident communication should be able to provide co-ordination assistance for the incident resolution. Liaise with stakeholders who are in geographically diverse locations. Show high availability (at least on call support) for incident management over the weekend. Build appropriate tooling / MI enhancements to provide business technology with key information which can be used to drive quality, cost and productivity actions. Design and drive the implementation of the Management Information Dashboards for better information and governance around the Performance and Controls Indicators. Drive down outstanding problems with Change Management practice, perform pro-active problem management, report on service quality and identify opportunities for improving Service Resilience. Reduce the volume of Capacity/Change related Production Incidents and ensure better levels of service to our business. Design, develop and implement various dashboards using Service Now as the HSBC Group recognized Service Management tool. Work closely with support, development and IT Change Management and Service Quality Management teams to ensure the documentation quality objectives are agreed and met at Wholesale IT level. Engage with stakeholders within value streams to ensure a standard approach and adherence to group directives/policies. Communicate effectively to all levels within the organization. Own quality improvement projects and drive to completion. Pro-actively review services and identify preventative measures to reduce risk profile. Own Incident, Problem, Change and Capacity governance from a functional perspective and ensure the on-boarding of new services, projects into production support teams is well planned/managed performed in a standard way. Demonstrate agility when responding to stakeholders needs. Requirements To be successful in this role, you should meet the following requirements: Strong analytical skills required. ITIL implementation of service management disciplines, processes tools in previous role. Practical hands of knowledge of Service Now and Qlik Sense report development, Tooling automation related experience such as use of MS SharePoint, Advanced Excel including Macros, JIRA Confluence. Ability to connect across organizational hierarchy. Candidate is expected to Engage with senior stakeholders within IT and business environments. Effective stakeholder management. Strong prioritisation, co-ordination, problem solving root cause investigation skills required. Excellent interpersonal skills, being able to manage the interactions with the teams and stakeholders and ability to build maintain relationships and work collaboratively across boundaries. Confident decision maker and demonstrates task and objective ownership. Experience in reviewing complex dependencies and responding to challenges while ensuring on-going delivery is in line with customers goals. Good technical, problem solving, lateral thinking, planning and interpersonal skills. Ability to think creatively to drive innovative solutions. Excellent oral and written communication and presentation skills in English and Ability to communicate with impact. Desired Skills: Understanding of DevOps Tooling. Awareness of SRE Fundamentals - SLO\SLI\Error Budget. Experience and knowledge in Financial Industry as Service Management or Production Support, better have customer facing support experience. .

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. The Risk Compliance function is a Second line of defence (LOD) function, responsible for reviewing and challenging the activities of the Group s businesses (also referred to as the First LOD ) to ensure that they effectively manage as Risk Owners the risks inherent in or arising from the conduct of their activities and for which they are responsible. The Second LOD consists of Risk Stewards who are independent of the commercial risk-taking activities undertaken by the First LOD. The Risk Compliance function is a Risk Steward for a number of risks in accordance with HSBC Group s risk framework. We are currently seeking an experienced individual to join this team in the role of Head of Wholesale Credit Risk Management (WCRM) - India Role purpose The Head of Wholesale Credit Risk Management role is primarily responsible for leading the wholesale credit risk management function (WCRM) for INM. The role holder exercises the highest level of wholesale credit, counterparty credit and portfolio approval authorities in the country/market. In addition, the role holder is responsible for providing portfolio and country oversight to ensure that businesses operate within the desired level of risk appetite. The role holder is also responsible for loan management of distressed credits in India, proposing and approving expected credit loss (IFRS9) impairments for accounting purposes, stewarding or owning various local relevant regulatory reports, and engagement with the local regulator as required in financial risk matters, responsibility for local policies, regulatory and other stress testing and other credit related processes. This role is additionally responsible for delivery and effective implementation of WCR risk systems strategy. Impact on the Business/Function Accountable as the most senior Wholesale Credit Risk Officer for India. Direct accountability for the Wholesale Credit, Special Credit Unit (SCU) and WCR policy, processes, IFRS9 impairments, WCR stress testing and other associated tasks. Assisting the SLOD management of transition, ESG and first party fraud risk. Significant input into the strategic plans for the country and accountable for converting strategic plans into operational objectives including setting appetites at geographic, industry, product and single name levels. Produce WCR risk policies and thresholds within global guidelines for Country WCR risk operations that ensure the realization of the Country risk appetite. Liaise with Region and Country Business, Risk Strategy and Finance teams to determine the Country risk appetite. Develop and set portfolio, asset class, country and cross border thresholds/ limits that reflect the Country/market WCR. Approve various limits that govern counterparty credit, country and concentration risk that are operated by the Treasury and Traded Risk vertical. Maintain risk appetite to ensure that returns are balanced appropriately against the level of risk taken and reflective risk appetite of relevant strategic business plans. Enhance risk/return framework, and capital deployment including review of new business models/ product proposition. Actively manage team and individual costs within FRP and in line with the Risk and Compliance Blueprint Ensure that analytic models are fit for purpose and outputs are being utilized effectively to manage the Country/market WCR portfolios. Drive and deliver strategic change initiatives supporting risk framework for change and growth. Responsible as Risk Owner or Risk Steward for local WCR regulations Customers / Stakeholders Develop approach and appetite for the WCR function for India. Manage and own strong professional relationships with CIB Country Business Heads and relevant stakeholders. Manage the relationship with external regulators and rating agencies. Input into business planning and Country Risk Plans based upon own deep understanding of risk appetite. Continue to embed a robust Risk Governance Framework with internal stakeholders and ensure risk appetite is embedded within decision making in the region. Improve customer engagement and minimize customer complaints / credit impairments through robust process, credit decisioning and strategy enhancements. Principal stakeholders include: Regional Chief Credit Officer, Asia Pacific and ASP Wholesale Credit Risk management team. India Chief Risk Officer. India CEO, Country Head of Banking / Product Heads. India CFO, Audit. Regional CRCO/CROs. Represent HSBC at critical Industry and Government forums in the region/country. Ensures that WCR risk policies and Risk appetite are effectively communicated to and implemented by the appropriate stakeholders at Country level. Manage stakeholder expectations and address any misalignment. Manage challenging stakeholder situations across a regional and functional remit in a credible and culturally aware manner. Lead and support clear and effective lines of communication at all levels. Leadership Teamwork Manage and motivate the India WCR team. Provides direction at a Country level and support at a regional level to the WCR Risk function. Establishes policies to attract, retain and motivate high caliber talent. Works effectively with the Country Risk leadership team, including contribution to the activities to join up the Global Risk Lead and manage the activity of Country WCR Risk team including attracting top talent, critical role management, succession planning, talent management, performance management and improving employee engagement. Support and drive staff engagement, training, development and retention initiatives across the region in line with group guidelines. Build and maintain a strong network of WCR risk specialists in the Country. Work closely and cohesively with India Compliance, Operational Risk, Retail Credit Risk, and Enterprise Risk Teams. Requirements Functional Knowledge, Skills and Competencies Highly developed experience of lending and credit assessment for corporates, banks, fund and hedge funds, sovereigns and cross border risk management. Extensive credit risk experience in the relevant lines of Businesses (CIB, MSS, Private Bank) including products and services. Significant experience in Counterparty Credit Risk management and measurement techniques as well as risk mitigation and settlement risk management. Significant experience of distressed loan management and accounting for IFRS9 Expected Loss reporting Working across all levels of the organization to understand cross-functional linkages and interdependencies, as well as the implications of credit, traded and treasury risks at both a strategic l and at the Global Business level. Highly developed experience of cross-risk, horizontal concentration risk management at single name, sector and geography. Be a sound and highly competent decision maker balancing risk and reward considerations and good commercial outcomes Ability to form effective relationships and achieve influence at the senior level in the organization. Strong communication and interpersonal skills, including the capacity to articulate the case for risk management in the language of business. Ability to lead changes, contributing to joining up the function regionally and globally. Proven ability to prioritize competing demands. Demonstrated ability to assess risk trends, both internally and externally. High levels maturity, resilience, sharp negotiation and communication skills. Experience of creating and leading a team and driving forward under a strategic framework with demonstrated results

Some careers have more impact than others . We are currently seeking an experienced professional to join our team in the role of Trade and Position Management Processor Principal responsibilities The role will require technical excellence and people management expertise to achieve target deliverables combined with the ability to get work done from administrators and / or SMEs to achieve target KPIs. Multi-tasking with ability to independently prioritize workload without impacting deliverables. Provide support for seamless re-migration, on boarding of new business and funds in line with Global Operating Model The role will demand leading a team of individuals to drive excellent client service within the standard model with promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies. The individual needs to be flexible to work in shifts, respond to additional business need if required and work closely across different jurisdictions and cultures. The individual must keep the team motivated, ensure they perform at their best and work towards increasing the team s overall performance in terms of productivity quality. Liaison and coordination with internal and external stakeholders to drive service excellence. Individual also has to develop good working relationship with peers in other process and most importantly with the business partners. Complete IOC for captured roles Given the criticality of the process, this role requires the job holder to adhere to process and FIM guidelines to ensure NIL impact to the business. Any The working environment is very professional and the incoming individual will have to meet the work related challenges with the same zeal. To ensure that individuals are able to perform at their best, there will be process training necessary guidance provide by the Line Manager on an ongoing basis. The role will operate within the orbit of the Trade Processing and settlements of Funds service s strategic plan. Requirements Bachelor s/Master s degree in Finance/Accounting. 3-5 years of relevant trade processing Understanding of Accounting Valuation will be an advantage. Experience working on Aladdin platform. Knowledge on Trade platforms like Calypso/MARKIT/Geneva/Trade Flow /Multifonds. Understanding of investment accounting, investment valuations and funds will be an advantage. Knowledge in the use of Bloomberg and/or Reuters Strong Accounting Concepts with a clear understanding of financial statements Basic knowledge in custody, brokerage, depository, Clearing agent and reconciliations. Additional qualifications related to financial industry will be given preference.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist. In this role, you will: The role requires a strong leader to oversee the solution design and implementation of change whilst at the same time ensuring production is resilient and performant. This includes interaction with the bank s architects and other systems and technical teams, end users and stakeholders. The person is expected to oversee and guide the day-to-day activities of the technical team, with the help of his more experienced colleagues, ensure the team follows good practice etc. In addition, this person will be able to suggest and plan best technical solutions, undertake problem solving, etc balancing pragmatism vs long tern best practice. Thus role includes opportunities for hands on development and analysis and not just team management. Role covers a mix of change and run responsibilities. Current team size is around 45 people located in UK, India, China, Poland and Mexico but mostly India. Should be flexible in working hours, ready to work in shift and On call. Requirements To be successful in this role, you should meet the following requirements: Background in hands-on technical development, with at least 10+ years of industry experience in a data engineering or engineering equivalent managed a team developers Strong emotional intelligence, able to work professionally under pressure. Have the gravitas to represent the platform in senior meetings Strong communication skills, with the ability to convey technical detail in a non technical language Needs to be a practitioner and proponent of Agile and Dev Ops Proficiency in Hadoop, Spark, Scala, Python, or a programming language associated with data engineering. Expertise building and deploying production level data processing batch systems maintained by application support teams. Experience with a variety of modern development tooling (e.g. Git, Gradle, Nexus) and technologies supporting automation and DevOps (e.g. Jenkins, Docker) Experience working in an Agile environment A strong technical communication ability with demonstrable experience of working in rapidly changing client environments. Knowledge of testing libraries of common programming languages (such as ScalaTest or equivalent). Knows the difference between different test types (unit test, integration test) and can cite specific examples of what they have written themselves. Good understanding of CDP 7.1, HDFS filesystems, Unix, Unix Shell Scripting, Elasticsearch Experience in understanding and analyzing complex business requirements and carry out the system design accordingly. Quantexa Data Engineering Certification (Preferred) Experience in managed services AWS EKS, Azure EKS (Preferred) Experience in Angular (Preferred) Microservices (OCP, Kubernetes) (Preferred)

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. International Wealth and Personal Banking (IWPB) helps deliver on HSBC s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. International Wealth and Personal Banking provides a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. We are currently seeking an experienced person to join the WPB Premier Services Team Role Purpose The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude In addition, the Premier Officer may provide credit/lending support to the PRM if dictated by market requirements. Building an ongoing relationship based on value and service is critical to being successful in this role. In order to deliver a high quality service to our highest value personal clients the role holder will need to demonstrate an extensive knowledge of banking products and services across wealth and retail. Principal Responsibilities Impact on the business Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients Reduce the time spent on process and administrative tasks by PRM to increase PRM s capacity Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement Clients/Stakeholders Handle client s enquiries relating to the PRM s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer s queries at the first point of contact and minimise referrals to the PRM for routine transactions. Has strong knowledge of the PRM s portfolio of clients with the support of CRMS and analytical tools Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact Maintains a basic understanding and technical knowledge of relevant products and services Support PRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow up Manager the Premier desk (including required contact activity) in the absence of PRM. Assist the PRM in organizing events as and when required. Refer the attrition cases to PRM immediately Coordinate with cross functional teams to manage Premier TAT / customer expectations Leadership and teamwork Communicate effectively and works well with other teams within the Branch, Call Center, HTS, and other relevant partners that impact the client s experience of HSBC; in order to ensure a consistent approach and application of Premier standards Efficiently manages time in order to support different PRMs concurrently Proactively identifies opportunities/issues and provides feedback to branch management and HTS to improve products and service processes Delivering the firm - Put the client at the heart of our business and deliver joined up services and solutions aligned to customer needs. Operational effectiveness and control Ensure all processes and procedures are accurate and in accordance with HSBC Bank policy standards, regulatory requirements, Group Compliance Policy and Internal Controls. Comply with local regulations in all aspects of strategy, sales processes, client correspondence, financial promotions, administration, and complaint handling Zero discrepancies on documentation for new Liability Wealth accounts. Ensure 100% accuracy on all KYC and Non KYC documentation and processing of customer instructions Ensure all entries captured on WMS are error free and that the entries are reconciled everyday. Achieve the operational standards for the business and work within agreed procedures and guidelines - displaying high levels of integrity at all times Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM. Minimum concurrent audit comments and NIL reminders Ensure NIL frauds for any cases sourced /handled by the branch. Ensure use of RMP for activity management and referring leads to PRMs Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of PEP acceptance, prohibition, CDD EDD guidelines in order to ensure that the INM RBWM is fully compliant with the PEP LoBP. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM RBWM customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps needs to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LoBP Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile , else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges Provide high quality support to PRMs Build extensive knowledge of HSBC systems and procedures in order to handle client needs Proactively help HSBC identify opportunity to improve process efficiencies Sensitively redirect clients to the most effective and efficient channel Support the client in navigating the channel of their choice (to interact with HSBC) effectively and efficiently Ensure the client consistently receives a professional premium service which exceeds their expectations at all times Maintain high standards of control and operational practices in line with HSBC s expectations Ensuring the highest standards of customer service in terms of timeliness and customer experience. Enhancing customer confidence in the bank s Global Premier proposition by ensuring the offer of a relevant product suite and supporting this through systematic and regular communication is a key aspect of the role. given the growth aspirations of the WM business, the jobholder is to constantly source, develop and grow Premier relationships in a highly competitive market. The said role requires to balance customer servicing activity along with sales acquisition while ensuring the necessary growth in the existing portfolio coupled with minimal attrition. Another key challenge is to be able to provide superior service to all walk in customers as per guidelines Role Context Premier is a key proposition in the bank s strategy. Over recent years, our business and organisation has made considerable progress both in our performance versus peer group and in our strategic transformation. Over the medium term we have been improving both our profitability and our ability to meet the needs of our target clients. We have four overriding principles that will apply to the delivery of all propositions, products and services through all channels to all customers at all times: We will treat all customers fairly We will apply the HSBC Group values and business principles in all of our dealings with customers We will meet, or exceed, all local and international laws, regulations, and codes of practice We will deliver services to customers in a manner that provides speed, ease, certainty and empathy Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks. Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Role Dimensions Has exceptional and updated knowledge of Banking products, systems and processes. Is well organized and depicts professional image Displays extra-ordinary Business focus and customer orientation and provides exemplary service Is self-motivated and has the drive to overachieve on goals and targets set out Displays close bonding with immediate team members and skillful association with support group colleagues Requirements Minimum Bachelor s degree / Graduation with 2 years of experience Holistic understanding of the Branch Operations and Processes of the bank Sound understanding of the company s customer service requirements Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Link to Careers Site: Click HERE You ll achieve more at HSBC.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Technology Management In this role, you will: Managing the deliveries under Wealth and Premier Solutions including initiation, approach, budgets, risks, issues, building stakeholder buy-in around the project plan, commitments and changes to the system resulting in the final delivery. Responsible for following methodologies and governance using standard project management tools and working closely with delivery managers and team across business units. Supporting Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, and budgets. Providing management to maintain a focus on how the project aligns to wider program objectives, where appropriate, and to the change portfolio across HSBC Responsible for ensuring timely project reporting, risks, issues, and dependencies to the management, stakeholders and steering committees. Making recommendations to influence decision-making in order to maintain progress towards delivery and benefits realisation. Ensuring adherence to standard controls thru Non-Functional Requirements and drive teams to achieve compliance and framework, capability management, security controls and technology architecture designs. Establishing effective governance and controls, in line with Business Transformation Framework, and co-ordinating cross DevOps and cross Global Business/Global Functions delivery Requirements To be successful in this role, you should meet the following requirements: Essential skills for this role include but is not limited to knowledge around Retail Banking products, Vision plus, conversant on various surround teams and applications supporting this space such as HUB, staff channels, customer channels, messaging, utilities, alerts, operations, BI systems, external interfaces like Visa, MasterCard, Idemia, Loyalty partners etc. along with knowledge on products, features and services offered. A minimum of 8+ years of Technology Project/Program/Delivery management experience preferably within WPS technology. Experience of managing 3rd party vendor agencies and consultancies Have experience working with Agile lifecycle, tracking and process management tools, e.g. Rally, JIRA Ability to work in an unstructured and changing environment, competent at managing an ever-changing backlog and can pivot on strategy and priorities when business needs arise Working with requirements gathering and journey mapping, working directly with business stakeholders. Able to articulate how these requirements are elaborated and validated Customer focused, results-based approach, able to deliver to deadlines. Understanding of how the changing regulatory environment has impacts on Cards Technology product design process Good knowledge of IT policies and practices combined with IT hardware, software, operations, and networks experience Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties. Proven ability to rapidly build relationships with key stakeholders, selectively communicating technical ideas to both technical and non-technical stakeholders Excellent communication skills and an understanding of how to work with global teams to be effective across video conferencing, email, messaging, time zones Ability to influence teams to think "outside" the box and look at solutions/approaches outside traditional comfort zones Able to broker agreement between IT and the business in a tactful and non-aggressive way Ability to question and reduce costs without impacting on quality of delivery Strong interpersonal skills. Energetic, positive attitude and team player, having a sense of urgency and enthusiasm in developing a best-in-class product. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: To effectively manage the Enterprise Infrastructure (EI) functions Level 3 server support (Hands on experience) across Entities in India (HDPI,HTI,INM,HIFSL,HSCI AMIN)which comprises of IT equipment such as servers in ensuring high service availability for business Ensure to provide IT Operations support on 24/7 basis by managing the complete server estate with optimum standards in providing good customer services to IT End users by maintaining high IT Quality and providing timely solutions to meet business requirements. To understand business needs that translates them into IT designs and contribute towards defining the post-implementation support requirements. To undertake the end-to-end implementation of server infrastructure-based hardware and software products in line with agreed service agreements. To Provide Level 3 (Hands on experience Real time experience of 10 years) Support for Technical Services that encompasses all aspects of processor hardware, operating system software, infrastructure software, databases, middleware and certain applications in providing/resolving through maintenance of an effective relationship for the Group with various IT vendors, suppliers and partners. Specialize in Virtualization technologies Mandatory knowledge on Storage devices, storage connectivity, Firewalls, Strong understanding on DNS, DHCP and Network connectivity etc Produce schedules and plans for successful delivery of projects, demonstrate progress and highlight risk or deviation through engagement and clear dialogue with management and key stakeholders Real time experience on Datacenter On-Premises experience is mandatory Strong knowledge and expertise on platform side Windows is required for this role Requirements To be successful in this role, you should meet the following requirements: Familiarity with India Regulatory IT guidelines and ability to face of external auditors Familiarity in infrastructure configuration of end-to-end India payment system landscape Strong Knowledge on Change Management, Incident Management High knowledgeable and hands on current technologies. Understands and adapts to new technologies Demonstrate effective teamwork and harmonious team environment through sharing of knowledge and support best practices. Certifications will add advantage to this role Specialist knowledge in at least one of the technical disciplines, such as programming, system configuration, database administration, database design, performance and capacity management or scheduling. Commercial awareness, and an ability to understand and interpret business and IT requirements.

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join the Global Private Banking t eam. Job Introduction The Client Lifecycle Management team sits in the first line of defense and evaluates the quality of the client information gathered and consolidated for the client onboarding, customer due diligence (CDD) and Know Your Customer (KYC). Our objective is to centralize key Financial Crime Control (FCC) knowledge in one team to better support the front office with consistency and quality. The CLM Specialist (or as Team Lead) role will proactively engage with their designated Relationship Manager (RM)/Customer Service Executive (CSE) team, providing advice and support throughout the customer pre-on boarding, on boarding and periodic reviews process with regards to CDD policy implementation. The job holder should be precise, detailed oriented and be able to establish a strong working relationship with the front office Relationship Manager team. Principal Responsibilities To guide the Relationship Manager (RM)/Customer Service Executive in identifying and documenting the information required to satisfy the Bank s KYC due diligence policies and processes Review complex onboarding cases with ability to work on these cases independently Executes and reviews negative media alerts, and performs sanction & Politically Exposed Persons screening Check/identifies for discrepancies between the information held in the customer s documentation and profile on the system. Reviews and validated the quality of the due diligence and Know Your Customer (KYC) information on the bank s customers, in line with HSBC policies at on boarding and periodic reviews Work with the customer due diligence Advisor when additional guidance on customer due diligence policy is required Driving sustainable growth. Identifies and acts on opportunities to improve efficiency in the workflow Makes considered decisions with factual and coherent recommendations, benefits and implications Keeps colleagues and stakeholders informed, and takes accountability for following through on outstanding issues raised within the Client Lifecycle Management team to ensure prompt and efficient delivery of service Assists assigned internal clients to be aware of and be able to critically examine relevant policies and practices and processes to mitigate risk, ensure compliance and deliver a superior end client experience Takes a pro-active approach to identifying and highlighting work flow process improvements needed to increase productivity and efficiency on an end-to-end basis Take on any ad hoc projects or business initiatives as a senior member in Client Lifecycle Management . Team owning responsibilities for key aspects of client onboarding and ongoing CDD reviews (periodic and event trigger reviews) to fulfill Anti Money Laundering (AML) and regulatory requirements and internal policies for Private Banking (PB). Decision-Making Responsibility : Plans and prioritize their own and/or others work, to ensure alignment with business needs and efficient use of resources. Takes responsibility for completing assigned tasks to a high quality standard. Communicates business issues, findings and solutions in a succinct, precise and target manner. Daily discretion within assigned authority. Management of Risk Have a comprehensive knowledge of all HSBC policies and procedures (CDD, AML and Sanctions) Take personal accountability to keep their procedural knowledge up to date Adhering strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; escalating control weaknesses Helps their colleagues to consider the importance of risk and compliance policies and procedures and how to follow them properly Anticipates and identifies risk, and ensures appropriate steps are taken to mitigate them with timely and decisive action. Observation of Internal Controls Each employee must understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically HSBC s Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy . Requirements Subject matter knowledge of AML, regulatory compliance and controls within the banking and financial services industry Seeks out and interprets information, evidence and gaps and uses their business and specialist knowledge to identify and highlight issues and areas of concerns Strong understanding of the connection between the financial services industry, the regulatory environment and their business function, and assists in passing on their practical knowledge to their colleagues Understands the nature and importance of the quality data and information needed to provide compliance assurance for the business function Strong teamwork initiative Good research and communication skills Ability to work professionally with all levels of staff and management Strong familiarity with Microsoft Word, Microsoft Excel, and Internet Explorer Strong English fluency and written skills Minimum of a B.A. degree or relevant work experience of at least 5 to 7 years Additional languages welcomed Useful Link Link to Careers Site: Click HERE

We are currently seeking an experienced professional to join our team in the role of Associate Director. In this role you will: Oversee end-to-end health of the IWPB IT control environment, encompassing Cyber, Cloud, Architecture & Data, Systems Engineering, and IT Infrastructure globally. Instigate and manage initiatives to drive improvements to the Technology control environment including the effective design of key controls. Partner with the CIO management team and other IT control owners to create effective design, monitoring, and remediation of control measures. Ensure the appropriate application of policies control standards and procedures. Support IWPB IT internal / external audit activity and internal assurance reviews. IWPB IT representative at relevant IT governance forums and working groups, Leader and advocate of the desired culture, awareness and behavioural changes across the IWPB IT community required to mature the understanding and management of technology risk controls. Active collaboration with wider Business Teams. Requirements To be successful in this role, you should meet the following requirements: - Strong knowledge of Non-Financial Risk and Information, Technology & Cyber controls. - Interest or proven experience in Operational Resilience. - Persistent, resilient, and resourceful; able to adapt to a complex and dynamic organisational environment. - Open personality with effective communication skills. - Lead and coordinate with colleagues and key stakeholders in an international team. - Effective use of collaboration tools such as Sharepoint, Confluence, JIRA, and OneNote. - Knowledge of HSBC corporate systems used by IT risk management, eg HELIOS, ARAMIS, EIM, PLADA COMET, SCOTT would be plus. - Planning and project management skills. - Ability to work independently with limited supervision. - Communication - Ability to present complex issues confidently and concisely to Technology and DBS Senior Executives and other key stakeholders using non-technical easily understood language. - Make considered decisions that protect and enhance HSBC values, reputation and business. - Degree in information security, computer science or computer engineering qualifications desirable.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst. In this role, you will: We are currently seeking an experienced, skilled information technology candidate to join our growing organization in the role of Senior Business Analyst with minimum 10 years of experience. In this position, you will be responsible for ensuring the effective delivery of technology services through support and maintenance of the technology estate and delivery of new services as well as management of existing services as per defined product roadmap. This role demands responsibility for prioritizing the work with the Product Owner, clarifying requirements, Project Planning and tracking, responsible performing gap analysis, coordinate with different teams & stakeholders, assist in testing and actively get involved in production issues. Participate and contribute to the relevant workshops (business and IT) which aims to clarify requirements and scope definition. Documentation of current state of systems or processes linked to this project. Carrying out the analysis required to iron-out or enhance the business requirements. This will require effective working relationship with associated system SME s. Appropriate walkthrough be carried out and ensure signoffs are secured to finalise the document. Participate in the applicable test phases ensuring that systems are tested thoroughly according to the business requirements and functional specification document. Creation of applicable documentations (e.g. System documents) as and when applicable Maintain full and up-to-date understanding of the business strategy. Good understanding of Agile practices (Writing detailed Jira stories) Experience in performing analysis using various tools, like excel, Word, PPT, Visios and present the same to relevant stakeholders. Understanding of Agile, Scrum and associate software s like Jira, Confluence. Need to be a good Team Leader with People Management & Problem-Solving skills. Good time-management skills Great interpersonal and communication skills i.e. both verbal & written. Ability to manage conflicting business requirements and project scope. Ability to escalate risks, issues and dependencies to Project & Program Management. A delivery-orientated approach to both individually assigned tasks and projects at all times. Requirements To be successful in this role, you should meet the following requirements: Proven experience working as an Agile Business Analyst across multi-disciplinary and multi-culturally diverse work environments (locations, pods, etc) supporting banking programs. Previous experience of using the BDD methodology and associated tooling (e.g., Cucumber, etc) Previous experience documenting processes and knowledge of associated business process tooling (e.g., CaseWise, Signavio, Visio, etc) Previous experience on data analysis and conceptual data modelling, and knowledge of associated data modelling tooling (e.g., Erwin, etc) Can-do attitude and problem-solving mindset. Adaptability Practical experience of Agile & DevOps tooling, for example Jira or equivalent, Confluence or equivalent, GitHub, etc. Strong communication skills to help for negotiating, collaborating, presenting, facilitating, influencing, or stakeholder management. Understanding of web platforms and associated technologies Self-starter Good knowledge of Marketing & CRM domains; Marketing related experience would be preferred but is not a pre-requisite if the applicant has good financial products or portfolio management experience. Hands on Woking experience of in an Agile project Full life cycle Business Analysis experience from requirements definition through to implementation within a business facing IT environment. Complete formal knowledge of the document life cycle, terms of reference, technical and functional specs, business requirements and business cases Experience working with offshore development, analysis & test teams. Problem solving and analysing an issue\opportunity highly desirable. Tools Experience with SQL Experience of producing Use Cases and Process Flow Diagrams. Feasibility assessment and business case development or keen to move from theoretical to practical experience. Design thinking experience or keen to move from theoretical to practical experience. Understanding of constraints associated to cloud-based platform. Knowledge of the collaboration tools like Monday.com and Mural You ll achieve more when you join HSBC. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Service Management Key Responsibilities: Managing program strategy and the program approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments, and changes. Managing, monitoring, and reporting progress, issues, dependencies, and risks to internal stakeholders and/or steering committees. Strong communicator, making recommendations to influence decision-making to maintain progress towards delivery and benefits realization. Working with the Operations Project Sponsors, Technology Architects, Business Analyst(s) and Development teams, manage the delivery (both to timescale and budget) of the Sponsors. Direct the efforts of Business Analysts, Solution Architects, and other specialist resources to deliver multiple projects within one or many streams within the program. Lead and facilitate agile project sprints, ensuring deliverables are aligned with project goals. Develop detailed project plans, including scope, goals, timelines, and resource allocation Identify, assess, and mitigate potential project risks, developing contingency plans to address unforeseen issues Ensure that project deliverables meet quality standards and expectations, implementing quality control measures throughout the project lifecycle Manage project budgets, allocate resources effectively, and track expenses to ensure projects stay within financial constraints Ability to prioritize tasks and manage multiple projects concurrently Managing relationships with software vendors, including sourcing, negotiations, and contract management. Following established procurement procedures for acquiring software, licenses, and related services Ability to build connections, working collaboratively with strong written & verbal communication & negotiation skills. Tasks may include contributing to and maintaining open-source projects, collaborating with the open-source community, bug fixing, implementing new features, reviewing code, and documenting code and APIs Requirements Qualifications External To be successful in this role you should meet the following requirements: Bachelor s degree in computer science engineering or related field. 12+ years of experience in IT. Understanding on Viz and ML Platform operations (like Qlik, Tableau, Apache, Metabase etc.) Data Analysis and Understanding Strong problem-solving skills with result-orientated mindset Project management methodologies (e.g., Agile, Waterfall) Licence and Procurement Mgmt. Vendor and Stakeholder Mgmt. Advance Macros knowledge would be advantage. Advance UI and PPT creation. Content Writing You ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. The individual in this role will be responsible to build UX designs, translate requirement concepts into wireframes, build UI designs develop UI modules/re-usable UI components with an engineering mindset that just not achieve functional objectives but also cater to non-functional requirements with consistent performance. This includes keeping the system(s), safe, secure, resilient and available via the Functional and Non-Functional delivery workstreams. Accountable as an Senior Consultant Specialist, who holds hands-on experience on Angular UI technology, responsible for building UI engineering solutions maintaining end product quality. In this role, you will: Works closely with UI Team lead within the given sub-asset class to deliver business originated or engineering led projects/stories through continuous delivery of value improvement of products, business services and platforms Able to work across streams reflecting proficiency in solving complex businees and technology problems, and able to keep pace with challenging environment and diverse set of objectives Work with other developers, analysts global project managers to determine the size, scope, impact, estimates and risks for projects to be delivered from Pune. Responsible to create user personas user journeys based on the requirements Work collaboratively with other UI developers, product design and development teams, business analysts Demonstrate accountability with end-to-end ownership of building a solution, maintaining code quality. Ensure successful system deliveries according to agreed requirements, timescales and budget. Hands-on participation in project lifecycle from reviewing requirements through release and post-launch support. Perform a mix of hands-on design and development and face off to several user groups. Should have the ability to work in a DevOps Agile culture. Understand follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy. Maintain - HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations. Requirements To be successful in this role, you should meet the following requirements: UX Strong hands on experience with one of these Design Tools Sketch, Figma, Adobe XD Expert in translating requirement concepts into wireframes, prototypes and user flows using specialist tools such as Axure, InVision, Visio, Figma and Sketch, or Adobe product suite Excellent hands on experience on cross-platform applications to develop responsive user experiences covering mobile phones, tablets and computers UI Strong hands on experience ( 3+ years ) with Angular15+ and Typescript 1+ Year experience in NodeJs 1+ Years of experience in RXJS 1+ Years of experience in Ag-Grid 1+ Years of experience in ChartJs Strong expertise with HTML, CSS, SASS and writing cross-browser compatible code. Excellent GUI design skills Writing extensive unit tests using JEST or KARMA Creating e2e test suites for all components, and running them with Protractor/Cypress (or a well-reasoned alternative) SPA (Single Page Applications) Micro Front End technologies Creating self-contained, reusable, and testable modules and components Exposure to BDD, TDD methodologies using tools such as Cucumber, Selenium, Cypress, Load Runner, etc. Design Skills System Performance - to ensure deliverables satisfy Non Functional requirements Industrialisation - to ensure robust solutions are being developed and tech debt reduced Innovation - to ensure that we are continually improving and benefitting from industry advancements Culture mentality of - "Production is King", "You break it, You fix it", "You build it, You own it" and "Collective Responsibility of Entire Platform" Critical thinking and problem-solving skills Ensure UX design standards and best practices are adhered to the Org guidelines What additional skills will be good to have Experience with ReactJS DevOps and Tooling experience in infrasture as Code, Continuous Integration and automated Deployments tools like Jenkins, GitHub, NPM JavaMicro Service-Angular App Integration Experience Team-first attitude Good time-management skills Great interpersonal and communication skills Duties Responsibilities Requirements analysis and technical documentation Exposure to alerting and monitoring tools such as Grafana etc. You ll achieve more when you join HSBC. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role you will be Design and Develop ETL Processes: Lead the design and implementation of ETL processes using all kinds of batch/streaming tools to extract, transform, and load data from various sources into GCP. Collaborate with stakeholders to gather requirements and ensure that ETL solutions meet business needs. Data Pipeline Optimization: Optimize data pipelines for performance, scalability, and reliability, ensuring efficient data processing workflows. Monitor and troubleshoot ETL processes, proactively addressing issues and bottlenecks. Data Integration and Management: I ntegrate data from diverse sources, including databases, APIs, and flat files, ensuring data quality and consistency. Manage and maintain data storage solutions in GCP (e. g. , BigQuery, Cloud Storage) to support analytics and reporting. GCP Dataflow Development: Write Apache Beam based Dataflow Job for data extraction, transformation, and analysis, ensuring optimal performance and accuracy. Collaborate with data analysts and data scientists to prepare data for analysis and reporting. Automation and Monitoring: Implement automation for ETL workflows using tools like Apache Airflow or Cloud Composer, enhancing efficiency and reducing manual intervention. Set up monitoring and alerting mechanisms to ensure the health of data pipelines and compliance with SLAs. Data Governance and Security: Apply best practices for data governance, ensuring compliance with industry regulations (e. g. , GDPR, HIPAA) and internal policies. Collaborate with security teams to implement data protection measures and address vulnerabilities. Documentation and Knowledge Sharing: Document ETL processes, data models, and architecture to facilitate knowledge sharing and onboarding of new team members. Conduct training sessions and workshops to share expertise and promote best practices within the team. Requirements To be successful in this role, you should meet the following requirements: Education: Bachelor s degree in Computer Science, Information Systems, or a related field. Experience: Minimum of 5 years of industry experience in data engineering or ETL development, with a strong focus on Data Stage and GCP. Proven experience in designing and managing ETL solutions, including data modeling, data warehousing, and SQL development. Technical Skills: Strong knowledge of GCP services (e. g. , BigQuery, Dataflow, Cloud Storage, Pub/Sub) and their application in data engineering. Experience of cloud-based solutions, especially in GCP, cloud certified candidate is preferred. Experience and knowledge of Bigdata data processing in batch mode and streaming mode, proficient in Bigdata eco systems, e. g. Hadoop, HBase, Hive, MapReduce, Kafka, Flink, Spark, etc. Familiarity with Java Python for data manipulation on Cloud/Bigdata platform. Analytical Skills: Strong problem-solving skills with a keen attention to detail. Ability to analyze complex data sets and derive meaningful insights. Benefits: Competitive salary and comprehensive benefits package. Opportunity to work in a dynamic and collaborative environment on cutting-edge data projects. Professional development opportunities to enhance your skills and advance your career. If you are a passionate data engineer with expertise in ETL processes and a desire to make a significant impact within our organization, we encourage you to apply for this exciting opportunity!

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Project Manager Principal responsibilities Strong at scope management, change control, detailed documenting of assumptions, Saying No Focus on precision, of requirements estimates plans etc, Openness to agile delivery models we are in an experimentation phase with this; Collaborative and adept at quickly building rapport, influencing, leading complex problem solving with senior stakeholders and SME s alike; Driving continuous improvement structure creative problem solving with an eye on strategic, sustainable, reusable solutions The BPM will be required to undertake the following project management tasks for the projects they have been assigned to, throughout the various stages of the project life cycle and in line with the HSBC Global Best Practice framework. Creating of project Initiation materials including Terms of Reference, Business Case, Investment Summary; Define detailed internal and external client driven milestones and deliverables. Project resource, Risk and Issues and Dependency management, and Change Control management; Appropriate planning of testing, user training, documentation, migrations and client on-boarding. Adhere to Best Practice project principles in line with Business Transformation Framework; Ensure that all benefits are clearly identified, tracked and realised in line with the project plan; Experience with Agile projects is an advantage. Requirements Management- Functional requirement oversight including Requirements sign off and prioritisation; Software vendor functional evaluation/PoC; Overall budget creation, submission, tracking and ownership; Client and Business Data requirements including retention and reporting requirements; Operational service level requirements (e. g. system availability); Production support hand-over requirements; Ensure requirements fit with agreed Global Operating model. Resource Management- Oversee the implementation of the business project on a daily basis with regard time, budget and quality; Line management Matrix management of global business analysts and offshore project resources; Business organisation change agreement; Oversee User training systems and procedures Vendor and Outsourced. Communication Stakeholder Management- This is a client-facing delivery role, extensive liaison with external clients and suppliers; Market contact co-ordination (e. g. client notification and involvement in testing if appropriate); External e. g. client and regulator liaison and communication if appropriate; Project Working Group and Project Steering Group chairing; Document and manage meeting minutes and actions from Project Working Groups; Weekly and monthly status reporting; Skilful escalation, navigation and negotiation of decisions impacting schedule/scope/budget with stakeholders both internal and external at all levels of seniority Subject Matter- Desirable to have appreciation of the following subject matter; Market Data; Securities Services; Investment Accounting / Fund Accounting; Regulatory Reporting e, g. , Solvency II , AIFMD; Agile project management. Requirements Proven track record that can be demonstrated in delivering complex, cross organisational / geographical business and IT change within the Securities industry. Recognised project management qualification e. g. Prince 2 Practitioner, PMP, Agile scrum master. Extensive experience in the Finance and Banking industry environment (e. g. Asset Mgr. , Hedge Fund, Fund Administrator, Brokerage house, Custodian etc. ) with project management experience. Strong product awareness of the Securities Services industry, especially Global Sub-Custody and Fund Administration. Must have good, structured analytical skills; Must have a fundamental understanding of both Waterfall and Agile practices. Experience of Agile delivery and adoption of Agile practices is a distinct advantage; Must have a good understanding of the Subject Matter relating to Funds trade processing and Investment Accounting solutions. Knowledge of IT infrastructure and software development is valuable in this role. The role will have a high business content and will naturally involve considerable exposure to global business users as well as IT analysts so the BPM must have pertinent product knowledge. In addition, the role will need to work with any Vendor s project resources, HSBC IT development and support teams. Strong inter-personal, communication and leadership skills. Must be capable of producing clear, unambiguous status reports, writing detailed reports, minutes and actions, making presentations to internal and client audiences, and interacting positively with IT and business management, users, vendors and HSS Group PMO. Must be able to work independently. Must have strong process re-engineering and problem solving skills, and be self-directed. Ability to build and maintain highly effective working relationships with colleagues, clients and third parties; Planning, time management and resource management skills; Proficiency in the creation project plans, reports and presentations. Advanced skills in use of MS Project, Visio and MS Office software is expected; Experience with Agile toolsets eg; Atlassian stack, JIRA, Confluence, Zephyr. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.