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12.0 - 17.0 years
17 - 22 Lacs
Mumbai
Work from Office
About The Role Skill required: Talent & HR - Talent Management Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for Participate in the establishment and development of the operation, leveraging previous (HR outsourcing) experience in order to provide a differentiated service to the clientEnsure delivery of non-commercial aspects of the outsourcing agreement, as well as standards of service (relating to quality, effectiveness, productivity, efficiency etc.)Initiate, design and implement business process excellence improvementsDemonstrate, and seeks to deepen, an awareness of business / industry issues and driversMake decisions to improve the operation of the assigned service line and contributes to the advancement of the clients and Accenture s business.Provide solutions to complex business problems within the service line.Establish and maintain key relationships with the client, team leads and client management.Can act as a subject matter expert Understand and adhere to Data Protection Criteria.Demonstrates excellent client care skills.Recognized as having expert knowledge and vision for the assigned service line (Workforce Administration). Produces solutions to Develops new concepts and opportunities within their Service Line.Contributes to policy and direction setting.Excellent organizational & prioritization skills.Multi-cultural awareness.Excellent English Language communication skillsBusiness Case DevelopmentBusiness Operations ManagementBusiness Process DesignBusiness Process ImplementationOperations ManagementProblem SolvingProcess ArchitectureQuality ManagementService Quality ManagementExcellent Business Excellence knowledgeTeam PlayerExcellent Customer Service skillsAt least 8 years of HR Experience (HR Operations)Overall 12+ years of work experience in team handling role.Workday or Oracle or Success Factor Experience a plusHR Domain certification would be a plus Strong MS Office and Excel skills Proficient with Operational Excellence Practices Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved You will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 5 days ago
1.0 - 6.0 years
2 - 5 Lacs
Bengaluru
Work from Office
About the Role: Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice. The charter for this role will include: Conduct online telephonic and/or virtual counselling sessions with students interested in studying abroad Guide students on what courses to opt for based on their profile and interest Assist students on deciding on the universities/colleges and programs to opt for Assist in preparing and filing of their applications Guiding students on the visa process and visa applications Participate in educational activities such as exhibitions and events as and when required Ideal Persona would : 1+ years of experience in counselling students on admissions to universities and colleges in the UK, USA, Canada, Australia, Germany, NZ, Europe. Understanding of various courses and career options across various disciplines Experience of guiding students on the best course option based on the students profile and career interests Sound understanding of the admission process for Diploma, Bachelors, Post-Graduation diploma, and Masters degrees in the USA, UK, or Canada. If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.
Posted 5 days ago
3.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Angular Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are built to the highest standards of quality and functionality. You will also participate in discussions to refine project goals and contribute to the overall success of the team. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and requirements.- Engage in code reviews to ensure adherence to best practices and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Angular.- Good To Have Skills: Experience with responsive web design.- Strong understanding of front-end development principles.- Familiarity with RESTful APIs and web services.- Experience with version control systems such as Git. Additional Information:- The candidate should have minimum 3 years of experience in Angular.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
5.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP HCM Payroll Good to have skills : SAP HCM Time ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications, while fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application components. Professional & Technical Skills: - Must To Have Skills: Experience in SAP HCM Payroll and Time Management- Good To Have Skills: Experience with SAP HCM PA and OM modules- Strong understanding of payroll processing and compliance regulations.- Experience in configuring and customizing SAP HCM modules.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in SAP HCM Payroll.- This position is based at our India office.- A 15 years full time education is required.- Work week will be Sunday to Thursday Qualification 15 years full time education
Posted 5 days ago
5.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Angular Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical requirements. Your role will be pivotal in fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Angular.- Strong understanding of web application development principles.- Experience with front-end frameworks and libraries.- Familiarity with RESTful APIs and integration techniques.- Ability to troubleshoot and optimize application performance. Additional Information:- The candidate should have minimum 5 years of experience in Angular.- This position is based at our Hyderabad office.- A 15 years full time education is required.- Resource need to work in Shift B(12:30pm till 10:00pm) Qualification 15 years full time education
Posted 5 days ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Finance & Accounting - Commercial Insurance Designation: PPSM Analyst Qualifications: Any Graduation/Master of Business Administration/Post Graduate in any discipline Years of Experience: 3 to 5 years Language - Ability: English(International) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesDeploy property and casualty insurance products that provide policy coverage to business clients through insurers commercial business lines, for example, general liability, workers compensation and so on. What are we looking for Analysis and ReportingData VisualizationData Validation and CleansingFinance Master Data ManagementBusiness Data AnalysisProblem-solving skillsAbility to manage multiple stakeholdersAbility to establish strong client relationshipResults orientationWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Master of Business Administration,Post Graduate in any discipline
Posted 5 days ago
5.0 - 10.0 years
10 - 18 Lacs
Pune
Hybrid
5+ years of experience in ServiceNow Developer ITSM, HRSD, CSM Integration, Implementation, any scripting language experience ITOM, ITAM, CMDB
Posted 5 days ago
5.0 - 10.0 years
16 - 25 Lacs
Pune
Hybrid
Roles and Responsibilities Design, develop, test, and deploy ITSM solutions on ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and implement automation using scripting languages like JavaScript, HTML, CSS, etc. Develop custom modules, workflows, and integrations to meet client needs. Troubleshoot issues related to ITSM implementation and provide technical support. Ensure compliance with industry standards (ITIL) and best practices for IT service management. Desired Candidate Profile 5-10 years of experience in developing ITSM solutions on ServiceNow platform. Bachelor's degree in Any Specialization (B.Tech/B.E.). Master's degree in Any Specialization (M.Tech). Strong understanding of HRSd, CSM, FSMS concepts.
Posted 5 days ago
0.0 - 5.0 years
1 - 6 Lacs
Mumbai
Work from Office
SUMMARY We are seeking International Voice Process Representatives for an HR Support role . This is a great opportunity for candidates looking to build a career in a global, fast-paced BPO environment. Location: Airoli/ Vikhroli Work Mode: Work From Office Shift Timing: Night Shift (Pick & Drop Facility Provided) Employment Type: 3rd party Payroll Potential for absorption into client payroll based on performance and business needs Key Requirements Qualification: Graduate or Undergraduate Experience: Minimum 6 months in a customer support or voice-based process Skills: Excellent English communication (verbal) Strong interpersonal skills and customer orientation Additional Details 5-day rotational work week Structured training and support Contractual role with the possibility of extension or permanent absorption Work with a globally respected brand Requirements Excellent verbal and written communication skills in English Strong customer handling and interpersonal skills Willingness to work in rotational and night shifts Immediate joiners preferred (or with a maximum of 15 days' notice ) Shift: Night Shift Experience Required 6 months to 5 years of experience in: Customer Support / Technical Support International Voice Process (US, UK, Australian) BPO / KPO / Inbound / Outbound Processes Benefits CTC: Up to 40,000 per month (based on last drawn salary and experience) Laptop and other assets will be provided by the company. P.F + E.S.I + 5000/- performance bonus monthly. The company will give a two-way cab facility.
Posted 5 days ago
1.0 - 4.0 years
16 - 21 Lacs
Mumbai
Work from Office
We are seeking a detail-oriented and analytical Performance and Rewards Executive to join our Human Resources team. The ideal candidate will be responsible for managing the performance management process, including goal setting, mid-year reviews, and annual assessments. Additionally, they will maintain compensation data, develop reports and provide insights to support compensation-related decisions. The ideal candidate will have a basic understanding of performance management, compensation principles, and data management, with strong analytical and data visualization skills. Performance Management: Manage the performance management process, including goal setting, mid-year reviews, and annual assessments Ensure timely and accurate completion of performance evaluations, ratings, and feedback Provide training and support to managers and employees on the process and system Compensation Data Management: Maintain and update compensation data, including salary, bonus, and benefits information. Ensure data accuracy, completeness, and compliance with regulatory requirements. Data Analysis and Reporting: Analyze performance and compensation data to identify trends, patterns, and insights. Develop and generate reports to support decision making, including market trend analysis, salary range recommendations, salary benchmark, performance and promotion data analysis and trends Create interactive and dynamic dashboards to visualize data and trends. Use data visualization tools, such as Tableau, Power BI, to communicate complex data insights to stakeholders. Collaboration and Communication: Work closely with HR, Finance, and other departments to ensure data alignment and consistency Collaborate with HR and business leaders to develop and implement initiatives Ability to understand cross-cultural sensitivity and manage global interactions. Proficient in handling employee issues with sensitivity and objectivity.
Posted 1 week ago
0.0 - 1.0 years
5 - 9 Lacs
Mumbai
Work from Office
Key Responsibilities: Support in onboarding and offboarding process including inductions and documentation. Coordinate with internal teams for smooth process execution. Assist in managing data using MS Excel, Powerpoint and HRMS platform. Work on special projects at a department level. Skill Set Required: Strong communication skills Proficiency in MS Office (Excel & PowerPoint) Understanding of HR processes. Keen interest in HR technology is a plus.
Posted 1 week ago
0.0 - 13.0 years
2 - 15 Lacs
Mohali
Work from Office
Teleperformance Global services is looking for . Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team
Posted 1 week ago
2.0 - 6.0 years
1 - 5 Lacs
Noida
Work from Office
Moti Packaging Industries Private Limited is looking for HR Recruiter to join our dynamic team and embark on a rewarding career journey Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates (via phone, video and in-person) Advertise job openings on companys careers page, social media, job boards and internally Provide shortlists of qualified candidates to hiring managers Send job offer emails and answer queries about compensation and benefits Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire Participate in job fairs and host in-house recruitment events Collaborate with managers to identify future hiring needs Act as a consultant to new hires and help them onboard
Posted 1 week ago
4.0 - 12.0 years
25 - 30 Lacs
Ahmedabad
Work from Office
Onsite Electro Services Pvt. Ltd. is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team
Posted 1 week ago
4.0 - 12.0 years
25 - 30 Lacs
Surat
Work from Office
Onsite Electro Services Pvt. Ltd. is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Openshift Admin No of years experience 2 + years of relevant exp- L1/L2 Detailed job description - Skill Set: Openshift and Kubernetes Mandatory Skills* 1. Openshift 2. Kubernetes Good to Have Skills Good Communication Skills Good Team Player Work Mode Office, there will be rotational shifts Work location: Ghansoli, Mumbai- 24*7 Rotational shifts Client Interview Client Interview- Yes Location- Ghansoli, Mumbai- 24*7 Rotational shifts Yrs of Exp-3Yrs
Posted 1 week ago
15.0 - 24.0 years
20 - 35 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Senior Manager- ServiceNow Platform Technical Architect Qualification : BE / B.tech Relevant Experience : 15+ Years Must Have Skills : The ServiceNow Technical Architect is responsible for designing and implementing scalable, secure, and efficient ServiceNow solutions that align with business objectives. This role involves assessing current architecture, re-defining platform architecture aligned with best practices, integration requirement with enterprise systems, and providing technical expertise to the development teams. Key Responsibilities Solution Architecture & Design Define and implement scalable, performant ServiceNow solutions that align with business needs. Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks. Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements. Customize and implement SRE practices for platform and associated products/applications Technical Leadership & Governance Provide architectural guidance and technical mentorship to ServiceNow developers and administrators. Conduct code reviews, technical audits, and system performance optimizations. Establish governance policies for instance management, upgrades, and platform security. Platform Development & Customization Oversee the customization and configuration of ServiceNow applications and modules. Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs. Integration & Automation Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server. Optimize workflows and automation using Integration Hub and Orchestration. Ensure seamless data flow between ServiceNow and enterprise applications. Collaboration & Stakeholder Management Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions. Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies. -Communicate technical concepts effectively to both technical and non-technical stakeholders. Platform Maintenance & Upgrades Manage ServiceNow upgrades, patching, and instance performance monitoring. Ensure minimal disruption and adherence to ServiceNows upgrade best practices. Stay up to date with new ServiceNow releases and features. Required Qualifications 18-20 years of total software engineering/ IT experience.15+ years of ServiceNow development/Ops & Technical architecture experience. ServiceNow Expertise: Deep understanding of ServiceNow architecture, data model, and development best practices. Development Skills: Proficiency in JavaScript, Glide APIs, Flow Designer, andUI development. Integration Knowledge: Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware. Cloud & Security: Understanding of cloud infrastructure, IT security, and compliance frameworks. Certifications: ServiceNow Certified Technical Architect (Must have). ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), Preferred Qualifications Experience in working in Agile/Scrum environments. Familiarity with ITIL framework and best practices. Strong problem-solving, analytical, and communication skills. Location : Hyderabad CTC Range : As per market standards Notice period : Immediate Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari S Senior Specialist Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in
Posted 1 week ago
12.0 - 16.0 years
0 Lacs
hyderabad, telangana
On-site
Partner with business stakeholders and DDIT Strategic Business Partners for demand analysis, solution proposal/evaluation, and project delivery. Drive operations of systems and applications in scope (both Global and Local), ensuring their stability and integrity and meeting customer service levels. Deliver products according to strategy and with reusability. Ensure on-time within budget compliant secure and quality delivery of the portfolio for the responsible service area. Ensure services solutions platforms products are fit for purpose and achieve the desired business value and impact. Create the detailed process designs necessary to operate the software/service on a day-to-day basis. Ensure that detailed designs adhere to solution architecture design (i.e. high-level conceptual design) and are traceable to functional as well as non-functional requirements in functional specification. Ensure the overall user experience is taken into account when designing new solutions and services. Take accountability to ensure adherence to Security and Compliance policies and procedures within Service Delivery scope. Take accountability for platform governance including Platform performance and security. Minimum Requirements: - 12+ years of relevant IT experience - 5+ years of experience on the ServiceNow Platform - Certified ServiceNow Implementation Specialist - Deep Knowledge of the ServiceNow platform and modules - Implementation experience in multiple ServiceNow applications like ITSM, ITOM, HRSD, IT Asset Mgmt., Orchestration, Virtual Agent, Integration Hub, and Custom applications (minimum two modules) - Excellent analytical and conceptual thinking, proactive work style, strong analytical and problem-solving skills, open to new learnings - Excellent communication and team collaboration skills - Strong ability to interact and operate in an international environment, across various domains, functions, and levels - Capable of interacting in business (non-IT) language - Experience with Agile tools and techniques - Good to have experience with application development and methodologies, ITIL / GxP - Exposure/experience in GenAI and Now Assist implementation Why consider Novartis Novartis touched 769 million lives with its medicines in 2022, and while proud of this, there is more that can be done to help improve and extend people's lives. Novartis believes that new insights, perspectives, and ground-breaking solutions can be found at the intersection of medical science and digital innovation. A diverse, equitable, and inclusive environment inspires new ways of working. Novartis believes in thriving potential in an unbossed culture underpinned by integrity, curiosity, and flexibility. Collaborating with courage to aggressively and ambitiously tackle the world's toughest medical challenges can reinvent what's possible. The greatest risk in life is the risk of never trying! Imagine what you could do here at Novartis. Benefits and Rewards: Read Novartis" handbook to learn about all the ways they help employees thrive personally and professionally. Division: Operations Business Unit: Universal Hierarchy Node Location: India Site: Hyderabad (Office) Company/Legal Entity: IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area: Technology Transformation Job Type: Full-time Employment Type: Regular Shift Work: No Join the Novartis Network: Not the right Novartis role for you Sign up to the talent community to stay connected and learn about suitable career opportunities as soon as they come up.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be responsible for standardizing and optimizing ITIL Service Management processes and functions in a large customer environment with multiple service providers. Your role will involve consulting and planning for end-to-end ITSM, including Asset and Configuration management, HRSD, and CSM function and process implementation across various business and strategic scenarios. You will also be required to deliver and consult on Change and Release Management processes. In this position, you will reengineer existing processes and develop new processes to enhance productivity, quality, and service levels. Collaboration with stakeholders to ensure their input and buy-in will be essential. You will lead functional process implementations using ITIL-based ITSM tools such as ServiceNow and work closely with the ServiceNow technical team to implement processes using an Agile approach. Your responsibilities will include supporting process and tool implementation by creating relevant documentation for processes, functionalities, test scripts, and training materials. Preference will be given to candidates with ITIL Intermediate or Expert certification and Project Management training. A strong customer service orientation and a passion for problem analysis, creative solution design, and process automation are crucial for success in this role. Candidates should be proficient in using MS Office applications, including Visio, and have hands-on experience with at least one Service Management tool such as ServiceNow, BMC Remedy, HPSM, or an equivalent industry-standard ITSM tool. Experience with ServiceNow is a must for this position.,
Posted 1 week ago
3.0 - 6.0 years
4 - 6 Lacs
Lucknow
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today. Inviting applications for the role of Management Trainee, Collections We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Order to Cash domain. • This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration. • The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks • Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Receive notification for reimbursement and perform acceptability analysis within threshold Qualifications Minimum qualifications • B.Com Graduation • Relevant work experience Preferred qualifications • Good Communication Skills • Ability to learn ERP systems • Good analytical and problem-solving skills • Excellent MS Office skills including MS Excel • Good conceptual knowledge and experience in tax activities preferred Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
10.0 - 14.0 years
10 - 20 Lacs
Hyderabad
Work from Office
JOB DETAILS: Job Title: Business Analyst Location: Hyderabad Required Skills: Business Analysis, HRSD, Service Now Job Description: Act as a Business Product Owner for the People and Operations teams ServiceNow HRSD platform, championing client needs and requirements to the Technology team. Collaborate closely with the Digital Operations Manager and Product Owner to drive large-scale ServiceNow HRSD application delivery and technology initiatives. Gather, document, and analyze business requirements from People team stakeholders, ensuring alignment with project objectives/scope. Coordinate and lead User Acceptance Testing (UAT) with stakeholders, ensuring developed functionality and processes meet stakeholder requirements; report and escalate bugs or defects for immediate backlog prioritization. Arrange and help prioritize critical issues and required information to support efficient decision making. Proactively identify and recommend opportunities to improve process efficiencies and effectiveness within the ServiceNow HRSD platform. Collaborate with the Product Owner to ensure timely resolution of key production issues. Work in partnership with the Change team to support effective change management and communication across Deloitte Global. Coordinate with the Project Management Office (PMO) to ensure project milestones and deliverables are achieved in accordance with the project plan. Qualifications: 10-13 years of experience in workflow and process development within HR technology, preferably ServiceNow HRSD Strong stakeholder management and communication skills, with the ability to represent business needs to technical teams. Experience working in agile project environments and virtual, cross-functional teams. Proven ability to gather, prioritize, and document business requirements to drive efficiency and deliver an excellent user experience. Strong organizational and problem-solving skills. Experience working in a global or matrixed organization is an advantage. ServiceNow certifications in CSA is must and CIS in ITSM or HRSD are strongly preferred. Work hours: Monday – Thursday: 2PM – 11PM IST, Fridays: 11AM to 8PM IST
Posted 1 week ago
1.0 - 4.0 years
1 - 5 Lacs
Ahmedabad
Work from Office
Wolt Solar is looking for HR Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing HR strategies and policies that support the organization's goals and objectivesOverseeing the recruitment and selection process, including job postings, candidate screening, and interviewingManaging employee relations and addressing issues such as grievances, disciplinary actions, and performance managementConducting regular employee engagement and satisfaction surveys to measure and improve moraleOverseeing the administration of benefits, compensation, and payroll programsEnsuring compliance with labor laws and regulations, including those related to diversity and inclusion, health and safety, and employment standardsCollaborating with other departments and senior management to align HR initiatives with the organization's overall strategyDeveloping and delivering training programs to help employees build skills and advance their careers Strong interpersonal, communication, and leadership skillsAbility to analyze and interpret data to drive informed decision-makingStrong project management and organizational skills, with the ability to prioritize tasks and meet deadlines
Posted 1 week ago
1.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
About the Role: Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice. The charter for this role will include: Conduct online telephonic and/or virtual counselling sessions with students interested in studying abroad Guide students on what courses to opt for based on their profile and interest Assist students on deciding on the universities/colleges and programs to opt for Assist in preparing and filing of their applications Guiding students on the visa process and visa applications Participate in educational activities such as exhibitions and events as and when required Ideal Persona would : 1+ years of experience in counselling students on admissions to universities and colleges in the Dubai. Understanding of various courses and career options across various disciplines Experience of guiding students on the best course option based on the students profile and career interests Sound understanding of the admission process for Diploma, Bachelors, Post-Graduation diploma, and Masters degrees in the Dubai. If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.
Posted 1 week ago
4.0 - 6.0 years
6 - 8 Lacs
Pune
Work from Office
Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Prepare and manage communications for global Enablement flagship programs Be a program manager and provide support in all aspects of Enablement programs, calendars, rosters, schedules, meeting requests, etc. Coordinate logistics for both Virtual and In-Person events Coordinate venues for Enablement workshops such as request hotel room block / vendor contract negotiation Should be highly responsive and invested in customer satisfaction; he/she could be a new hires first contact with Enablement, so responsiveness is critical. Is flexible to work in different time zones to coordinate with peers effectively and smoothly across the globe and can work independently with minimum supervision. Adapts well to changing job and project requirements, such as manage changes to programs due to new releases and acquisitions. Can efficiently and independently use and administer a Learning Management System (LMS) and Knowledge Management portal and manage administrative responsibilities. Request and manage updates to Enablement Portal for workshops and trainings. Help and manage uploading documents to web portals, work on some admin tasks etc. To ensure youre set up for success, you will bring the following skillset & experience : 4-6 years of experience in extensively coordinating and managing global events and programs with attention to detail. Fluent in English language, both written and verbal communications. Ability to effectively multitask in a complex matrix environment and participate, contribute, and in some cases, lead multiple disparate efforts with stakeholders across the globe. Be comfortable with scheduling, writing directions, communicating through email or memos and other forms of written communication. Must have strong time management skills. This individual will need to keep track of deadlines, schedules, and various tasks that you must complete by their respective deadlines. Knowing how to prioritize your work and keeping your schedule on track are crucial to advance in your career. Proficiency in MS Office (PPT, Word, Excel, Visio). Proficiency in MS Teams and SharePoint Whilst these are nice to have, our team can help you develop in the following skills: Ability to coordinate activities of multiple individuals to get the job done. Ability to prioritize tasks and keep up on them without frequent reminders. Should also be able to re-prioritize as needed on short notice. General program management skills esp. the ability to recognize those aspects of the program which require additional approvals/inputs. Proficiency in Camtasia, Articulate 360 and Vyond. Cross-Functional/Deliverable focus Reporting & Data Analysis, Knowledge Management Ability to effectively communicate up and down the organization and with liaison partner Knowledge/hands-on experience with training-specific domain related AI tools/platforms
Posted 1 week ago
5.0 - 11.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Overview As a C ustomer Success Manager on the Commercial team , y ou will be responsible for leading consultative conversations, participating in business reviews, analyzing key performance metrics, and ensuring our clients' ongoing success. You will become an industry expert with a focus on the Talent Acquisition (TA) space and work to establish yourself as a trusted advisor. Equipped with leading industry tools including Gainsight, you’ll guide customers on product and industry best practices, and help to continually update mutual success plans. You'll also provide forecast reporting. With the support of internal cross-functional teams, you'll provide superior experiences resulting in a high rate of renewals. Responsibilities Successfully complete company training programs to build expertise in the iCIMS Talent Cloud products and TA industry . Partner with cross-functional teams including account management and professional services to understand customer business objectives , products purchased , challenges, hiring strategy and maturity, technology stack, and more . Leverage Gainsight and analytics platforms to build a deep understanding of customer adoption, data insights, and process while understanding overall account health . Collaborate with the Account Manager to support the business review process by providing relevant account data . Partner internally on the overall customer journey to ensure customer satisfaction. This may include supporting a customer with questions about the solutions, providing best practices, conducting product deep dives , and routing questions to the appropriate resource . Support customer understanding of the iCIMS support model and training resources to drive proficiency and self-service capability . Effectively prioritize customer projects to ensure achievement of SLAs while keeping internal partners informed. Qualifications Experience in a customer facing role for a solutions-based organization with accountability for customer support, renewals, expansion, or training, or experience in a talent acquisition/human resources role . A passion for assisting customers solve business issues with advanced technology solutions . Ability to use data and analytics to create practical insights to build customer strategic plans . Experience forming relationships with multiple customer personas to align business goals to technology strategy and support their continued success . Ability to prioritize competing requests from customers, partnering internally with key collaborators to ensure success.
Posted 1 week ago
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