4441 Hrsd Jobs - Page 45

Role Purpose Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Do 1. BAU reports Release all daily BAU reports after thorough review. Make sure that all daily reports are Reports are released on time and with accuracy by maintaining tracker. Managing a team who generates and distribute management reports in accurate and timely manner. Generate both periodic and ad hoc reports as needed. Understand customer problems and Provide appropriate technical solutions. Preparing Month end and Quarter end ppts for management reviews, attending regular meetings with the management to note all the latest updates and cascading the same to team members. Mentoring and coaching the team members in new technology to improve the skills etc. 2. Analyze the data Interprets data and turns it into meaningful information which can offer ways to improve a business, thus affecting business decisions. Responsible to gather information from various sources and interpret patterns and trends. Creating dashboards and key trends using analytic tools like Power BI so that users can get the desired views. 3. Automation Responsible to automate all the manual reports to reduce the effort and save time. Regular meetings with the automation team to track the status and target to close all the automation before time. 4. UAT and enhancement in reports Perform UATs when there is any new changes in the dumps or reports are created. Give the UAT comments, document the test results and deviations. Make changes in existing reports during re-org, design new reports based on new requirement,

We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: Project Management Experience: 5-8 Years

About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2-5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Product manager Personal loan- product attached JD for Product manager- Credit card- marketing HO attached Relationship manager- credit card- regional sales attached Sales manager- credit card- direct channels attached

Role - Chief Manager, Training - Business Impact Group, Tied Agency (L5) Education and Experience - Graduate, with 6-10 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Role Purpose The purpose of this role is to support the buyers with executing end to end event on the System for vendor life cycle management in Wipro Do Execute end to end event creation for a business requirement Assist the buyers in creating an event on Ariba basis the RFI/ RFQ Support in running entire event on Ariba from the time of RFI stage to vendor selection Assist the buyer in constructing an event (what all steps are must require) post understanding of the RFP/ RFQ Design and develop the required templates (ex. RFP, RFQ) on the system to run the vendor selection and identification process smoothly Help buyers in putting any data regarding suppliers/ vendors on the system Support the buyers in creating a new complex process/ event like auction etc on Ariba where the spend value is high Provide technical Assistance and develop trainings of the system Provide technical assistance required by the buyers with respect to any system functionalities Develop trainings for the buying team to make them aware of the system functionalities & its usage Support sourcing Head in timely review of the buying team with respect to the correct usage of the system and troubleshoot the system as per the requirement Work with sourcing team for designing and developing new functionality or feature required by the buyers on the system Support the vendors for any kind of assistance required with respect to registration to an event on Ariba Help the buyers with facilitation of vendor on boarding in Wipro from a system requirement perspective Responding and timely resolving queries of vendors related to an event Support buyers on any new process introduced/ changes in the existing process related to Ariba system

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Cloud App Dev Consulting Experience: 5-8 Years

Job Role : Can develop a clear strategy and business rationale and work towards projects improvements for Customer delight ProvenTrack record of Customer Obsession Has prior experience in data analytics Demonstrated ability to formulate data driven decision that lead to results Can think strategically and use data analysis to modify customer experience Ability to conceptualize ,manage and prioritize multiple projectsJob requirements : Has some experience in data analysis Good Communication skills. Ability to understand customer issues. Takingownership of customerfeedbackand taking them topermanent solution Apply best practices and focus on areas of improvement Buildingrapport and coordinating with internalstakeholders. Proficiency in WORD and EXCEL/PPT preferred MIS Tracking Eligibility : Spenttwelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division functionrole. Applications can be made for roles in same level or one level above.

Chief Manager, Business Impact Group, BIG Tied (L5) Education and Experience Graduate, with 4-6 years of training experience Job Responsibilities a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Job Title : Data Privacy Manager (C1) - India Legal Compliance This position demands a global perspective, focusing on compliance with data privacy laws across regions, including GDPR in Europe, DPDP in India, CCPA in California, and other international mandates. The Data Privacy Manager must ensure the protection of Personally Identifiable Information (PII) and Sensitive Personal Information (SPI), fostering a robust framework that mitigates risks and strengthens the organizations security posture. Position Overview The Data Privacy Manager is responsible for overseeing the organizations efforts to ensure the protection of sensitive data, compliance with data privacy regulations, and alignment with industry best practices. This role plays a crucial part in maintaining trust with customers, partners, and employees by protecting personal and confidential information. Key Responsibilities Compliance and Regulation Management Monitor and ensure adherence to data protection regulations such as GDPR, DPDP (India), CCPA, HIPAA, or other applicable laws. Creating, maintaining, and updating data privacy policies, procedures, and guidelines to align with legal requirements and industry best practices. Conducting privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) to identify and mitigate potential risks associated with data processing activities. Stay updated on changes in data privacy laws and advise the organization accordingly. Conduct regular audits and risk assessments to identify failure modes and areas of improvement. Strategic Leadership Lead initiatives to promote a culture of data privacy and protection within the organization. Collaborate with cross-functional teams, including IT, legal, and HR, to ensure data privacy compliance across all departments. Develop strategies for data governance and ensure alignment with organizational goals. Privacy by Design Ensuring privacy is embedded into the design and development of new products and services. Incident Response and Prevention Managing data breach incidents, including investigation, remediation, and reporting to relevant authorities. Training and Awareness Organize training sessions and workshops to educate employees on data privacy standards and practices. Ensure that all parties handling sensitive data are aware of their responsibilities under relevant laws and company policies. Vendor Management Overseeing the privacy practices of third-party vendors and ensuring they meet the organization's data protection standards. Educational Requirements A bachelor's degree or higher in fields like Law, Information Technology and Computer Science or a similar field is preferred. Technical Skills: Familiarity with data security concepts like encryption, data masking, anonymization, and pseudonymization is necessary, as well as knowledge of IT systems and data management. Analytical and Problem-Solving Skills: The ability to identify and address data privacy risks and challenges. Communication Skills: Being able to clearly explain complex privacy concepts and policies to various audiences. Certifications: Privacy certifications like CIPP, CIPM, or CIPT can demonstrate expertise in data privacy principles and practices. Soft Skills: Collaboration: Working effectively with various teams across the organization, including IT, Legal, HR, and Marketing. Attention to Detail: Meticulousness is essential when dealing with sensitive data and regulatory compliance. Leadership and Organizational Skills: Overseeing privacy program implementation and managing teams effectively. Ethical Mindset: Handling sensitive information responsibly and upholding privacy rights

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. We are inviting applications for the role of Process Associate, Content Moderation - English We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications • Any Graduate • Freshers are eligible • Fluent in English Language Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation - English We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications • Any Graduate (PG an added advantage) • Freshers are eligible • Fluent in English Language Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. We are inviting applications for the role of Process Associate, Content Moderation - English We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment. Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications • Any Graduate (except law) • Freshers are eligible • Fluent in English Language Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. We are inviting applications for the role of Process Associate, Content Moderation - English We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications • Any Graduate • Freshers are eligible • Fluent in English Language Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Who We Are Test company description. Company description is an overview or summary of a business. It's an important part of a business plan that often briefly describes an organization's history, location, mission statement, management personnel and, when appropriate, legal structure. The Role Required Technical and Professional Expertise Create a positive team experience by being proactive on tasks. Bachelor's or master's degree in finance, economics, or a related field. Provide process related guidance and/or instructions to junior staff / new hires. Knowledge of financial markets and instruments. Understanding of financial accounting and reporting. Work on return preparation and assist preparers during compliance. Ensure timely delivery and quality standards are met. Excellent communication and interpersonal skills . Preferred Technical and Professional Experience Finance/ Accounting or Treasury. Who You Are Required Education Bachelor's Degree Preferred Education Master's Degree What You Can Expect The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. You will work with some of the smartest and most interesting people in the industry.

Role: ServiceNow Developer Loc: Kolkata Exp: 5+ yrs Skills: ITSM, Now Assist, Source To Pay + HRSD (Onboarding and Talent Development) Notice Period: 0 - 15 days(Immediate Joiners) Share CV to supriya@purpledrive.com

Role: ServiceNow Admin/ Developer Skills Required: Service Now ITSM, HRSD, Employee Center, and Integrations Exp: 5+ yrs Loc: Kolkata Share CV to supriya@purpledrive.com

As a ServiceNow Developer/Admin at LSEG, you will be a key player in the ambitious digital transformation program aimed at digitizing the enterprise Global Business Services on the ServiceNow platform. Reporting to the Senior Manager, Enterprise Service Management (ESM) Platform, you will be responsible for configuring, customizing, and maintaining the ServiceNow platform to ensure alignment with business requirements and provide ongoing support and enhancements throughout the project lifecycle. Your primary responsibilities will include overseeing the administration and maintenance of the ESM platform, configuring and customizing ServiceNow applications and modules, and providing continuous support for the platform to ensure smooth operation and minimal downtime. Collaboration with senior developers and business analysts will be crucial to understand technical solutions and translate business requirements into effective ServiceNow solutions. To excel in this role, you should have at least 3 years of hands-on experience with ServiceNow, showcasing expertise in configuration, customization, and administration of the ESM platform. You will be involved in developing and implementing new ServiceNow applications, solving platform-related issues, designing workflows and automation, managing integrations with other systems, and ensuring high system performance and reliability. Adherence to coding standards, change management best practices, and industry performance optimization guidelines will be expected. Preferred skills include experience with ServiceNow ITSM, ITOM, ITBM modules, Agile methodologies, and performance tuning of the ServiceNow platform. Holding an ITIL Foundation Certificate and ServiceNow certifications like System Administrator and Application Developer will be advantageous. In addition to technical skills, you will play a pivotal role in delivering training and support to end-users and stakeholders to ensure effective use of the ServiceNow platform. Your work will contribute to LSEG's vision for a fully digitized organization and help drive sustainable economic growth. Joining LSEG means being part of a global, dynamic organization with a commitment to diversity, collaboration, and sustainability. You will have the opportunity to work in a creative culture that values new ideas and supports individual growth. LSEG offers a range of benefits and support, including healthcare, retirement planning, and wellbeing initiatives, to help you thrive in your role. As a ServiceNow Developer/Admin at LSEG, you will be at the forefront of digital transformation, working with a diverse team to drive financial stability, empower economies, and create sustainable growth.,

This is a full-time opportunity with a leading BigTech IT Services company, a valued client of GSN HR. We are seeking a highly motivated Senior ServiceNow Developer with a minimum of 4.5 years of experience to join our team and manage one of our key banking clients. You should have at least 3 years of hands-on experience in ServiceNow HRSD and/or ITSM modules. You must have demonstrated expertise in at least two ServiceNow modules such as HRSD or ITSM. Proficiency in scripting languages like JavaScript, Glide scripting, and front-end technologies including HTML, CSS, and Angular is required. Experience in working on system integrations between ServiceNow and other applications using REST API is essential. Experience in Service Portal will be a huge plus. Strong analysis, problem-solving, and decision-making skills are necessary. You should be able to debug issues, implement proactive monitoring strategies for platform stability, and hold certification in SNOW (ServiceNow) which will be advantageous. Responsibilities: - Execute software solutions, design, development, and technical troubleshooting with a creative approach to problem-solving. - Develop secure and high-quality production code, maintain algorithms, and ensure design constraints are met. - Produce architecture and design artifacts for complex applications, analyze and synthesize data sets for continuous improvement of software applications. - Identify hidden problems and patterns in data to drive improvements in coding and system architecture. - Contribute to software engineering communities, explore new technologies, and find solutions to complex problems with analytical and problem-solving skills. Join us and be a part of our dynamic team where your skills and expertise can make a significant impact in the IT services industry.,

Join our team! Info Edge is hiring for the role of Inside Sales Under Naukri.com. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 16th July 2025 (Wednesday) Interview Time - 10:00AM - 3:00PM Venue - C-133 ,Sector 2,Noida (Nearest metro -Sector 15) Google Map - https://maps.app.goo.gl/2GPL4KZG6Vg2cf4y6?g_st=awb Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Email Resume - vrinda.gupta@naukri.com Job Objective: The objective of this role is to sell customized services to job seekers and help them expedite their job search. Job Description: Connect and engage with pre generated leads via outbound calls. (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri Fast Forward services. Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers. Adhere to quality standards and processes within defined metrics Required Skills: Good communication skills Active listening skills Strong convincing skills Client handling skills Ability to handle stress and rejection in soliciting clients Flexibility with rotation offs Desired Skills: Prior experience in sales/business development/voice process will be preferred Solution oriented with effective problem solving skills Knowledge of various online portals will be an added advantage Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/ Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Overview We have an exciting role of Associate-TA Coordinator who is responsible for assisting the Talent Acquisition team to keep candidates, the hiring teams, and the recruiting team engaged and moving forward in the Talent Acquisition lifecycle. At this level, the TA Coordinator might be asked to take on ad hoc projects or responsibilities not listed below. We are looking for a candidate who is eager to learn all about Talent Acquisition and apply new skills through a hands-on experience. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. Shift Timing: 6:30PM-3:30AM Location-Hyderabad Responsibilities Client & Agency Service: Schedule a high frequency of interviews and manage candidate experience, remaining a point of contact throughout the process Troubleshooting any candidate interview issues in a timely manner Assist with job postings across our several job boards and LinkedIn Identify opportunities to improve the recruiting process and candidate experience where needed Organize and update candidate data in the applicant tracking system (Greenhouse) Prepare reports on an as-needed basis Update Greenhouse with newly approved requisitions and assign to the relevant recruiter Additional TA related admin as needed Qualifications This may be the right role for you if you have. Bachelor’s degree in human resources, Marketing, Communications, Business, or a related field (or equivalent experience). Previous scheduling and HR experience preferred but not mandatory. Strong verbal communication and writing skills. Excellent organizational skills and attention to detail. Discretion handling confidential matters.

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client 1.Continuous Integration, Deployment 100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT On-Time Delivery, Troubleshoot queries Customer experience, completion of assigned certifications for skill upgradation Mandatory Skills: SAP SD - Sales and Distribution. Experience:3-5 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Invoice to Pay(Transactional Accounting).

Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Mandatory Skills: Member Inbound.