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10.0 - 15.0 years

5 - 9 Lacs

Hyderabad

Work from Office

1.Develop and implement a digital learning strategy that aligns with organizational goals and addresses employee skill gaps. 2.Design and deliver e-learning courses, webinars, and blended learning programs using modern learning platforms (e.g., LMS, LXP). 3.Curate and deploy microlearning content into LMS 4.Collaborate with vendors and internal teams to create digital learning solutions. 5.Monitor and evaluate the effectiveness of digital learning programs using analytics and feedback tools. 6.Conduct training needs analyses to identify organizational and individual learning needs. 7.Design, deliver, and evaluate in-person and virtual training sessions, workshops, and leadership development programs. 8.Partner with managers and leaders to create personalized development plans for employees. 9.Track and report on training outcomes, using metrics to demonstrate the impact of LD initiatives. 10.Manage the LD budget, generate dashboards, and allocate resources effectively. 11.Administer LD activities across all formulation units of Hetero Group. Education: B.Tech with MBA or MBA Experience: Proven experience in LD with more than 6 plus years of hands-on LMS exp Skills Required: TNI, Competency Mapping, LMS, Content Curation, Design Delivery of Training, Design Thinking, Analytical Thinking, Capability building

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4.0 - 9.0 years

7 - 11 Lacs

Chennai

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

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5.0 - 8.0 years

7 - 11 Lacs

Kolkata

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Google Cloud Admin. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Chennai

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Google Cloud Admin. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Google Cloud Admin. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Google Cloud Admin. Experience: 5-8 Years.

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1.0 - 5.0 years

3 - 7 Lacs

Mumbai

Work from Office

Driving Management vision to ensure consistency in Customer Satisfaction by enabling excellence in customer support delivery, upholding a consumer-centric focus & mind-set of surpassing departmental expectations. The candidate should possess strong skills in data management, analysis and processing, having an ability to translate raw consumer support data and information into actionable solutions and strategies. Drive collaboration with internal stake holders to develop & implement requirement for new and existing systems/solutions. Have technological acumen, combining creativity, digital know-how and the ability to connect people. This is because most consumers have integrated technological communication channels and appliances in their day-to-day lives and the business must follow suit if they are to maintain regular and effective contact with their consumers. Ability to think creatively and strategically, have the ability to multi-task and work comfortably under pressure, to identify issues and work to resolve them in partnership with business leaders and have an ability to operate effectively under pressure and deliver results. Ability to prioritize, manage multiple projects and meet deadlines, possess strong problem-solving and decision-making skills, be self-motivated working under minimal supervision, and demonstrate calmness and composure under stress and uncertainty and inspire the same in junior customer support personnel. Responsible for creating relevant and timely messages/content for our customers and building a variety of communications programs to keep them informed and engaged, increase customer satisfaction, enhance their overall customer experience. Timely review of processes and identify the need of Process improvements, Reengineering and technical solutions. Accountable for shaping and delivering service propositions in order to drive the overall performance of the department. Takes complete ownership of end to end delivery and ensures regular status update to all stakeholders. Ensures that customer support activities are seen to deliver measurable and significant value to businesses. Candidate should have skills to scrutinize necessary information/data by using various analytical tools to present the information in more effective manner. Audit Deliverables Tracking. Sound Understanding and adherence to compliance and regulatory requirement.

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1.0 - 4.0 years

3 - 5 Lacs

Pune

Remote

Who We Are Test company description. Company description is an overview or summary of a business. It's an important part of a business plan that often briefly describes an organization's history, location, mission statement, management personnel and, when appropriate, legal structure. The Role Required Technical and Professional Expertise Create a positive team experience by being proactive on tasks. Bachelor's or master's degree in finance, economics, or a related field. Provide process related guidance and/or instructions to junior staff / new hires. Knowledge of financial markets and instruments. Understanding of financial accounting and reporting. Work on return preparation and assist preparers during compliance. Ensure timely delivery and quality standards are met. Excellent communication and interpersonal skills . Preferred Technical and Professional Experience Finance/ Accounting or Treasury. Who You Are Required Education Bachelor's Degree Preferred Education Master's Degree What You Can Expect The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. You will work with some of the smartest and most interesting people in the industry.

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1.0 - 6.0 years

7 - 10 Lacs

Mumbai, Hyderabad, Pune

Work from Office

Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

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8.0 - 13.0 years

10 - 15 Lacs

Pune

Work from Office

What You'll Do We are looking for a dynamic and experienced Employee Relations Specialist to design, execute, and standardize our ER global strategies. This role will increase operational efficiency, foster a culture of fairness and accountability, and ensure application of ER policies and practices worldwide. You are an analytical who can balance strategic vision with tactical execution while promoting a positive employee experience. Youl will report to Senior Director. This is an Individual Contributor role. What Your Responsibilities Will Be Global Strategy & Standardization: You will Design and implement a comprehensive global employee relations strategy that aligns with business objectives and fosters a fair, inclusive, and compliant workplace. Standardize ER processes, and frameworks while accounting for local legal and cultural nuances. Establish metrics, KPIs to measure the effectiveness of ER programs and drive continuous improvement. You will Investigate ER cases for India region and oversee the consistent handling and resolution of complex and sensitive ER cases across regions, ensuring alignment with company values and legal compliance. Implement efficient case management systems to track, analyze, and report on ER trends and outcomes. Provide expert guidance on employee disputes, performance management, investigations, and policy violations. You will Partner with HR Business Partners, Legal, Compliance, and senior leadership to provide strategic ER insights and support decision-making. Advise and coach leaders on best practices for addressing employee concerns, mitigating risk, and fostering a positive work environment. Lead the development and delivery of ER training and communication initiatives for managers and employees globally. Operational Efficiency & Ownership: You will Design scalable and efficient workflows that enable rapid and consistent execution of ER processes across global teams. Ensure investigations while maintaining confidentiality and minimizing organizational risk. Take ownership of global ER initiatives, driving accountability and delivering measurable outcomes. You will Leverage data analytics to identify patterns, assess organizational health, and provide actionable insights for proactive ER strategies. Monitor emerging trends and external benchmarks to refine ER practices and enhance employee experience. Prepare, present regular reports on ER metrics, key findings, and strategic recommendations to senior leadership. What You'll Need to be Successful 8+ years of progressive experience in employee relations, labor relations, or HR, with a minimum of 3 years leading ER initiatives. Proven track record of designing and implementing ER strategies and processes. Knowledge of international labor laws, compliance frameworks, and cultural sensitivities. Exceptional emotional intelligence and the ability to handle complex, confidential matters with empathy. Have Analytical mindset with expertise in using data to inform decision-making and measure outcomes. Excellent interpersonal skills with the ability to partner across geographies and organizational levels. Bachelor's degree in human resources, Business Administration, or a related field; advanced degree or relevant certifications (e.g., PHR, SHRM-SCP).

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3.0 - 8.0 years

5 - 11 Lacs

Bengaluru

Work from Office

Work with product management and dev team to design, develop and deliver features and enhancements Collaborate closely with peers to develop clean code: readable, testable, high quality, performant, and secure Develop code using pair and team programming approaches Perform peer code reviews and walk-throughs Automate testing and deployment of software to enable delivering improvements to customers on a regular cadence Work closely with the agile team to innovate and improve everything Minimum Requirements: B.S. in Computer Science or equivalent is preferred 4+ years of experience with modern languages such as Java/C#/JavaScript/Scala Recent 2+ years of Scala functional programming in an Enterprise SW environment Experience with RESTful applications Experience with Microservices Ability to work effectively in adistributed, collaborative, agile environment and deliver solutions on a regular cadence

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6.0 - 10.0 years

8 - 12 Lacs

Pune, Bengaluru, Pune/Bangalore

Work from Office

Job Title:Java Golang, Microservices, Spring Boot, Junit Job Description : Cloud, SaaS Technologies, AWS, SNS/SQS, RDS, Mongo, S3, Elasticsearch, Etc.

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5.0 - 8.0 years

15 - 27 Lacs

Bengaluru

Work from Office

Job Summary The HRIS Specialist is responsible for the development, implementation, and maintenance of human resource information systems (HRIS) to streamline the collection, retrieval, accessibility, and usage of employee data. This role supports the Human Resources department in planning and executing various HR activities and serves as a key liaison between HR and IT/MIS team Job Requirements HRIS Development & Maintenance Design, develop, and implement custom HRIS solutions to meet evolving HR department needs. Maintain internal database files/tables and develop detailed custom reports in collaboration with HR teams. System Evaluation & Enhancement Work closely with HR personnel to assess software and hardware needs. Modify existing HRIS or design new systems to accommodate changing HR demands. Collaboration & Coordination Partner with payroll teams to ensure accurate retrieval and reporting of HR data. Act as a liaison between HR and IT/MIS functions ensuring seamless communication and project alignment. Problem-Solving & Project Management Tackle non-routine, unstructured tasks with creative solutions. Demonstrate strong project and time management skills, managing multiple tasks in a fast-paced, time-sensitive environment. Education Experience & Education: Minimum of 5 years of related experience with a Bachelor’s degree; OR 3 years with a Master’s degree; OR a PhD without experience; OR equivalent work experience. Technical & HR Expertise: Strong understanding of HR processes, eligibility and enrolment rules, and benefit procedures. Familiarity with HRMS database design, structure, functions, and processes. Demonstrated experience with database tools and a strong command of MS Office, including Word, Excel, HRIS systems, and Access. Communication & Interpersonal Skills: Excellent written and verbal communication skills. Proven ability to build strong relationships across all organizational levels, including remote teams. Attention to Detail & Organizational Skills: Exceptional planning, organizational skills, and acute attention to detail. Ability to manage multiple tasks effectively in a dynamic environment.

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2.0 - 4.0 years

4 - 6 Lacs

Noida, New Delhi

Work from Office

Primary Responsibilities: Business - Responsible for talent acquisition for the assigned rolesExecute recruitment activities against the Headcount budget attritions for various departments across regionAssists AMTA in handling recruitment activities from gathering the requisitions sourcing screening scheduling interviews offers follow up till the candidate joins. Work with hiring managers to understand immediate and future requirements in business units to regulate direction of efforts. Maintain proper source mix promote low cost sourcing channels Maintain good candidate onboarding experience Meeting TAT compliance for all the designated activitiesParticipate in special projectsrecruiting initiatives. Effective utilization of HRMS. Customer - Coordinating with Hiring managers of various departments for recruitment needs maintain healthy association Partner with HR Operations team for seamless onboardingCoordinate with Talent management for Internal movementsCoordinate with LD team for new joiner induction needsInternal processRun weekly resource meeting and facilitate resourcing issues conflict resolution with appropriate department heads. Prepare analyze and report on recruitment status data to various department central Talent Acquisition team. Adhere to internal policy and processes. Learning PerformanceEnsure that self and team are up to date on Talent Acquisition HR Policies and all relevant circulars on HR policies Adhere to training mandays mandatory training programs for self and team Complete the goalsetting midyear review and annual appraisal process within specified timelines.

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3.0 - 5.0 years

10 - 20 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Primary Responsibilities: Deliver telephonic and virtual counselling sessions, offering immediate, solution-focused support to a diverse client base Conduct risk assessments and intervene appropriately based on client needs Monitor client progress, adapt treatment plans, and provide consistent support and motivation Maintain accurate and timely case documentation in accordance with clinical policies Communicate effectively with clients, families, and professionals using solid verbal and written communication skills Participate in mandatory training modules and ongoing professional development Ensure strict confidentiality and compliance with ethical and legal standards Stay informed on regulatory and legislative updates relevant to the role Actively contribute to team meetings and collaborative initiatives Demonstrate initiative by taking on additional responsibilities as needed Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Masters in clinical or counselling psychology 3+ years of experience in counselling or therapy Experience in telephone/video counselling Multilingual abilities are a plus, with fluency in English Preferred Qualification: Background in Employee Assistance Programs (EAP) Working Schedule: 24/7 Rotational Shifts: Available Monday through Sunday Full-Time Permanent Role: 5 working days per week Key Soft Skills: Solid clinical judgment and a deep understanding of confidentiality and ethical responsibilities Excellent communication, problem-solving, and interpersonal skills High levels of cultural competence, professionalism, and emotional resilience Effective time management and organizational abilities Commitment to self-care and maintaining personal well-being in a demanding role #njp #SSCorp

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2.0 - 6.0 years

5 - 9 Lacs

Bengaluru

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Deliver telephonic and virtual counselling sessions, offering immediate, solution-focused support to a diverse client base Conduct risk assessments and intervene appropriately based on client needs Monitor client progress, adapt treatment plans, and provide consistent support and motivation Maintain accurate and timely case documentation in accordance with clinical policies Communicate effectively with clients, families, and professionals using solid verbal and written communication skills Participate in mandatory training modules and ongoing professional development Ensure strict confidentiality and compliance with ethical and legal standards Stay informed on regulatory and legislative updates relevant to the role Actively contribute to team meetings and collaborative initiatives Demonstrate initiative by taking on additional responsibilities as needed Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Masters in clinical or counselling psychology 3+ years of experience in counselling or therapy Experience in telephone/video counselling Multilingual abilities are a plus, with fluency in English Preferred Qualification: Background in Employee Assistance Programs (EAP) Working Schedule: 24/7 Rotational Shifts: Available Monday through Sunday Full-Time Permanent Role: 5 working days per week Key Soft Skills: Solid clinical judgment and a deep understanding of confidentiality and ethical responsibilities Excellent communication, problem-solving, and interpersonal skills High levels of cultural competence, professionalism, and emotional resilience Effective time management and organizational abilities Commitment to self-care and maintaining personal well-being in a demanding role At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. #njp #SSCorp External Candidate Application Internal Employee Application

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4.0 - 8.0 years

7 - 12 Lacs

Noida

Work from Office

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Lead a team of 75-90 certified coders. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities Performance Management – Timeliness, Quality and Productivity metrics Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate in any discipline Experience in Performance Management, Project Management, Coaching, Supervision, Quality Management, Results Driven, Developing Budgets, Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback Proven ability to use Microsoft Office Products (Excel, PowerPoint etc) Proven ability to operate basic office equipment (copier and facsimile machine) Preferred Qualifications: Graduate of Life science Certified Professional Coder / Certified Coding Specialist with 2 years coding experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. #NJP External Candidate Application Internal Employee Application

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2.0 - 5.0 years

2 - 3 Lacs

Telangana

Work from Office

Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

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6.0 - 11.0 years

8 - 13 Lacs

Gurugram

Work from Office

What this job involves: Work effectively across a variety of communication channels (Case, Emails, MS Team) with a strong focus on creating a positive customer experience. Demonstrate high proficiency in HR processes and standard operating procedures. Resolve Tier 1 and Tier 2 queries and transactions related to core HR business processes. Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as outlined in SOPs and operational framework. Following first time right approach in providing accurate resolution and reducing re-opening of cases Communicate and direct employees to appropriate documentations or procedures needed to resolve the query/ issue. Handle escalations from process partners, HRs and provide RCA to Team Lead Take Ownership of deliverables and propose action plan to Team Lead Own Quality Check process on the Key/Critical HR transactions processed by team as defined in the Quality framework. Conduct root cause analysis for key issues, supported by CRM platform, advising management of trends or patterns. Actively participate client calls with the process partners on a regular basis and ensures required documentation. Accountable to Create/Update/Review Process Maps and SOPs of related HR processes and work closely with team and Content Owners to ensure all documents are up to date Manage team workload and allocate resources to meet departmental objectives Collaborate with cross-functional teams to deliver projects and initiatives on time Implement team processes and workflows to improve efficiency and productivity Foster an inclusive team culture that encourages innovation and collaboration Maintaining data on Location Creation, Data Correction, transaction rescinds and System Security requests etc. in Workday. Demonstrate high proficiency in HR processes and standard operating procedures with ability to resolve complex queries. Working with and assisting global employee/HR users from APAC, EMEA & AMR. Manage Global compensation audits and reports. Communicate and distribute processes, policies, and other relevant documentation to employees, needed to resolve the query/issue. Managing semi-functional issues in Workday and EIB Validations and Mass uploads. Manage One-time payments bulk uploads and comp requests. Managing & Coordinating queries on Case management tool Service now effectively. Assist SME/Sr. SME with building and maintenance of a Knowledgebase for Case Management. Active participation on any new transitions and documents creation. Managing semi-functional issues in Workday and act as a bridge between Tier 1 & Tier 2 technical teams. Update/Review SOPs and Process Maps on a regular basis based on new inputs/changes/updates in any of the existing processes Quality Check on the Key/Critical transactions processed by team as defined in the Quality framework. Ability to identify and escalate complex queries to appropriate stakeholders Adhere to agreed KPIs, KRAs, SLAs and customer service standards Managing client calls with the Global process partners on a regular basis and ensures required documentation Key Skills Strong communication and interpersonal skills Problem-solving aptitude and ability to make decisions Commitment to continuous learning and professional development Very Good understanding of HR Service practices, processes, and procedures Above-and-beyond customer service mindset Security focus with dealing with sensitive HR data. Excellent written and verbal communication skills is a must. Knowledge of Case Management tool (Service-now) an added advantage Knowledge on MS Office Suite skills (Word, Excel, Outlook) Previous experience with any (Workday/Success-factor) HR system/platform/technology is preferred. Bachelors or masters degree in human resources or related field 6+ years of experience in HR client services role preferred. Sound like you. In this role, your key responsibilities will include: Excellent Customer service skills using efficient processes Highly Employee and Customer centric Highly Organized and Self-disciplined Ability to work in a fast-paced environment with constant & tight deadlines. Ability to adapt and drive change to derive efficiencies/productivity. Result oriented with the ability to manage competing priorities and multiple stakeholders. Proactive in achieving resultswith great attention to details. Excellent teamwork interaction and orientation

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0.0 - 3.0 years

0 - 3 Lacs

Hyderabad, Telangana, India

On-site

Aster Medcity is looking for Executive. Customer Care IP & OP to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes. Role: Customer Retention - Voice / Blended Industry Type: Medical Services / Hospital Department: Customer Success,Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate

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8.0 - 13.0 years

6 - 10 Lacs

Gurugram

Work from Office

Job Description : We are seeking an experienced SAP SuccessFactors Consultant with in-depth knowledge of Compensation and Variable Pay modules. The ideal candidate will be responsible for the implementation, configuration, and support of strategic compensation programs aligned with business objectives and employee performance. Key Responsibilities : Compensation : - Implement and configure SuccessFactors Compensation module including salary planning, compensation worksheets, eligibility rules, guidelines, and budget modeling - Design and manage compensation templates, cycle setup, XML configuration, and workflow rules - Develop compensation statements and handle merit, promotion, and adjustment scenarios - Integrate with Employee Central or other core HR systems for seamless data flow Variable Pay : - Design and implement Variable Pay programs including bonus plans, eligibility rules, business goals, and payout modeling - Configure bonus calculation formulas, eligibility profiles, and lookup tables - Create Variable Pay templates, and manage cycle processing and approval workflows - Collaborate with business to ensure alignment of variable pay programs with performance and business results General Responsibilities : - Gather requirements from HR and business stakeholders and provide best practice recommendations - Perform data validation, UAT support, and go-live activities - Create user documentation and deliver training sessions to HR teams - Coordinate with SuccessFactors support for issue resolution and product updates Required Skills : - 5+ years of experience in SAP SuccessFactors, with at least 23 years focused on Compensation and Variable Pay - Strong hands-on configuration skills in Compensation cycle setup, budgeting, eligibility rules, and XML based templates - Deep understanding of Variable Pay plan design, business goal mapping, and payout logic - Experience with Role-Based Permissions (RBP), compensation statements, and integration with EC - Excellent communication skills to engage with both business and technical stakeholders Preferred Skills : - SAP SuccessFactors Certification in Compensation and Variable Pay - Experience in global compensation planning and multi-currency environments - Familiarity with Advanced Reporting (ORD/Canvas) or Integration Center - Knowledge of related modules such as EC, PMGM, and CDP Educational Qualifications : - Bachelors degree in Human Resources, Information Technology, Business, or a related field - SAP SuccessFactors Compensation/Variable Pay Certification preferred

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7.0 - 12.0 years

10 - 15 Lacs

Mysuru

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Job Description Objective: Drive business development and people development through creating the culture of execution and ensuring execution standards are achieved through execution capabilities Title: Team Leader - Capability Function: Commercial Work Location: Mysore Job Responsibilities 1. Program implementation: Implement training modules and impart training to Market growth representative, Sales Team Leaders etc as per the training calendar to achieve the skill index of the zone and ensure execution-based market working. 2. Recruitment and Certification: Monitor process adherence for Recruitment of and Certification of Market growth representative for general trade, key accounts, and rural markets 3. Review and Reporting: Report capability scores and related data as well as skill level tracker in specified format to Corporate; monitor Red Trackers/On the Job trainings and Permeant Journey Plan schedules by sales team to ensure compliance as per the norms set in capability plans - Job Requirement Supervises: None Direct Reports: None Grade (Internal Reference): 7 Geographical Scope: Reports To: Capability Development Manager Key Customers: ASM, STL, MGR, Sales Executives, SM, GSM, HR Team Internal Customers: ASM, STL, MGR, Sales Executives Job Requirements: Qualifications: Graduate or MBA in Sales and Marketing Experience: 3 to 4 years in Sales and preferably in Capability Development/ Sales Training Functional Skills: In-depth knowledge of Sales &Development preferably in an FMCG Industry. Travel: 70 % of the time

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2.0 - 7.0 years

13 - 18 Lacs

Hyderabad

Work from Office

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: Master's Degree in Engineering, Information Systems, Computer Science or related field. 4+ years of Software Engineering or related work experience. 2+ years of experience with Database Management Software . 2+ years of experience with API. 1+ year of work experience with Git, Perforce, or Source Code Management System. Principal Duties and Responsibilities: Applies Software knowledge and experience to design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs. Analyzes user needs and software requirements to design and customize software for optimal operational efficiency. Designs and implements software modules for products and systems. Participates in the design, coding for large features, unit testing, significant debugging fixes, and integration efforts to ensure projects are completed to specifications and schedules. Performs code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. Collaborates with others inside project team to accomplish project objectives. Writes technical documentation for Software projects. Level of Responsibility: Works under supervision. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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2.0 - 7.0 years

13 - 18 Lacs

Hyderabad

Work from Office

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: Master's Degree in Engineering, Information Systems, Computer Science or related field. 4+ years of Software Engineering or related work experience. 2+ years of experience with Database Management Software . 2+ years of experience with API. 1+ year of work experience with Git, Perforce, or Source Code Management System. Principal Duties and Responsibilities: Applies Software knowledge and experience to design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs. Analyzes user needs and software requirements to design and customize software for optimal operational efficiency. Designs and implements software modules for products and systems. Participates in the design, coding for large features, unit testing, significant debugging fixes, and integration efforts to ensure projects are completed to specifications and schedules. Performs code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. Collaborates with others inside project team to accomplish project objectives. Writes technical documentation for Software projects. Level of Responsibility: Works under supervision. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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