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5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
> Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Provide adequate support in architecture planning, migration installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: DevOps-Terraform. Experience: 5-8 Years.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
> Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100% Mandatory Skills: PMO. Experience: 5-8 Years.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100% Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
> Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Provide adequate support in architecture planning, migration installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Windows Server Admin. Experience: 5-8 Years.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Pune
Work from Office
> Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Provide adequate support in architecture planning, migration installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: DevOps-Terraform. Experience: 8-10 Years.
Posted 2 weeks ago
5.0 - 10.0 years
4 - 7 Lacs
Chennai
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Conduct fair, thorough and timely investigations into allegations of violations of Global Human Resources (HR) policies or local law and policies to ensure fair treatment of all employees Investigations and management of matters that are raised to the Company, more specifically around conflict, bullying, discrimination, unfair treatment, workplace harassment, sexual harassment, performance management and any other work-related grievances Advise on and help to resolve other workplace concerns to determine the appropriate approach and to ensure fair treatment of all employees. De-escalate and resolve matters as appropriate using empathetic listening and conflict resolution skills Ensuring investigations adhere to timelines and are conducted sensitively, confidentially, fairly and keeping in mind duty of care and employee experience at all times Ensuring investigations are well researched, in consideration of the full and crucial factorsapplying extensive employee relations/employment law experience and knowledge to manage cases quickly, effectively and professionally, ensuring that the risk to the bank is mitigated and that decisions reached are fair, consistent and in line with legal obligations and regulatory expectations Partner and collaborate with other ER team members. Supporting each other, collaborating, partnering, and sharing information to enhance team effectiveness. Build solid relationships, partner, and collaborate with internal-stakeholders including the Human Resources Business Partners (HRBPs) and Compliance, Legal, Employment Law to ensure the right outcomes are achieved Help balance risk, taking into account employee, business, and company perspective Derive insights from ER Incident data base and assist Talent as well as Business leadership in developing and deploying appropriate strategies, policies, procedures and initiatives to mitigate People risk exposures Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's degree or equivalent practical experience 5+ years of experience in Employee Relations, Human Resources or Employment Legal Experience in conducting investigations and advising on or supporting local disciplinary and investigation processes Experience in establishing cross-functional relationships at all levels and geographies Preferred Qualifications Experience in consulting directly with employees and management Experience with stakeholder management in a global organization Demonstrated ability to operate with empathy, and diffuse/de-escalate challenging conversations/situations Demonstrated ability to work through ambiguity and complexity, and apply an intersectional lens to your work Demonstrated ability to be flexible to collaborate across teams, regions, and time zone At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone"“of every race, gender, sexuality, age, location and income"“deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes "” an enterprise priority reflected in our mission. #njp
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incorporate measures of quality into team goals and expectations and work to ensure their achievement; clearly communicate performance metrics and standards with direct reports and ensure accountability; including coaching, recognition and performance management, as needed Coordinate work activities with other team supervisors to ensure consistency in management of team in regards to following established policies, best practices, performance management and process adherence, across entire team Assists Onsite manager to help identify solutions to resolve customer and service issues in a timely manner Identify and coordinate on-going training for existing team members to improve efficiencies, job skills, knowledge, personal growth and performance Facilitate the onboarding of new employees, helping them to feel welcome and understand their roles in the organization. Taking care of End to End Recruitment Ensure contractual performance guarantees and program satisfaction ratings are met and/or exceeded for all customers Collaborate with EAP Business Operations leadership to monitor on-site product utilization and present data, to support staffing level changes as appropriate; create requisitions, conduct new hire behavioral interviews and ensure highly skilled and qualified candidates are selected and hired Actively identify, present and disseminate relevant and timely information to the team; create agendas and facilitate team meetings; conduct and/or delegate meeting follow-up action items and ensure completion Discuss and create development plans and goals with direct reports through quarterly meetings to ensure growth within current roles and future opportunities within the company Work with Human Capital on compensation planning, performance management, employee relations concerns/issues and employee development Vendor/ provider Management and new vendor empaneling Invoicing and coordination with the billing department Roster management of the Team and ability to make reports Other projects and activities as directed by manager Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Must be a Graduate Msc Psychology ,Counsellor background Good with people management experience of 3+ years Good knowledge on MS Office, Reporting, Roaster Management At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #njp
Posted 2 weeks ago
5.0 - 10.0 years
7 - 17 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role Develop complex applications and systems to provide the required functionality for all IT services, including configuration and adjustment of standard software. Provides application maintenance and support services to users or to service delivery functions and contributes to the operations of a dedicated application or application class. Analyze business processes (e.g. HR, Real-estate Services (WSD)), recommending and leading automation, workflow optimization, and process improvements. Integrating further technical interfaces like i.e. SAP SuccessFactors modules and other HR tools such as Succession & Development, HR Learning Management System, External Job Market Oversee the end-to-end operation, maintenance and support of Service Now (platform and modules), ensuring performance, system availability and system security by managing roles, permission, and access controls. Conduct health checks, manage deployments, upgrades and patches to keep the system secure and up-to-date, while implementing enhancements and managing the lifecycle of user stories. Responsibilities: Application Development: Design, develop, and implement custom applications, workflows, and integrations within the ServiceNow platform and modules (HRSD, WSD) to meet business needs in a DoD environment. Support integrations between ServiceNow and other systems e.g. SAP Success Factors, SAP HCM, Security Centre SaaS, Microsoft Office ServiceNow Installation & Configuration: Install, configure, and deploy the ServiceNow platform, ensuring optimal performance and reliability, specifically for both SIPR and NIPR networks. Upgrades: Manage the upgrade process for ServiceNow instances within the DoD environment, ensuring successful transitions to new versions of ServiceNow with minimal disruption and maintaining compliance with DoD security standards. Customization & Configuration: Customize ServiceNow modules, forms, and UI to meet client requirements, including scripting and creating business rules, client scripts, and UI policies. Collaboration: Work closely with cross-functional teams, including business analysts, system administrators, and project managers, to understand requirements and deliver effective solutions. Testing & Troubleshooting: Perform testing to ensure functionality works as intended, and troubleshoot issues to resolve them efficiently. Key Skills: Proven experience with ServiceNow development in enterprise environment including custom applications, UI customization, scripting, and integrations. Glide API for ServiceNow platform integrations and enhancements PowerShell, Python, or Shell scripting Profound knowledge with ServiceNow modules such as Incident Management, Change Management, Service Catalog, and CMDB. Extensive experience with ServiceNow HRSD and/or WSD, including case management, ticketing systems, and HR lifecycle events (On-boarding, offboarding etc.) Experience with ServiceNow installations, upgrades, and platform management. Excellent English Communication Previous Experience & Qualifications: A degree in Computer Science or equivalent or a related discipline; or equivalent work experience
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Voice Admin. Experience: 5-8 Years.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.
Posted 2 weeks ago
6.0 - 11.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Introduction Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. The NPI MPM is responsible for sourcing of newly designed products, setting up strategies for cost reduction, supply continuity and sourcing decisions. Primary Responsibility Responsible for initiating and managing RFQ, lead time, should cost (Cost estimation) request assigned by internal stakeholders. Able to utilize existing supplier matrix for quoting, negotiate and award business to supplier. Drive dual sourcing to ensure supply continuity, understand long-lead drivers and develop lead time mitigation strategies. Collaborate with cross-functional teams to define sourcing strategies/ plans for NPI/ Pilot projects. Responsible for supplier part qualification per inspection requirements for components identified as critical parts. Ability to understand multi-level BOM, read drawings, special process/ specifications and communicate with suppliers. Identify make vs. buy opportunities and drive alignment/decision with key stakeholders Using software tools, perform regular cost roll-up and analyze cost performance to drive corrective action as required to achieve product cost target. Responsible for resolving discrepancies between cost targets and quoted cost, create and deliver presentations to program executives and CFT stakeholders. Develop supplier selection process for piece parts and outsourced modules/ assemblies, identify supply chain risks supporting sourcing decisions. Ensure smooth product transition from NPI to volume manufacturing. Qualification & Experience Bachelors degree in engineering (Preferably Electrical or Electronics) with minimum of 6 years of experience into sourcing, program management and supplier management. Must have Mechanical/Electrical/Electronics commodity experience Job Specific skills/Knowledge (Mandatory) Should have prior sourcing, negotiation, dual sourcing, and supplier management experience. Proficient with MS Office. Excel is a must Knowledge of manufacturing methods & commodities as related to product and cost structure. Ability to read and interpret BOMs. Must be self-starter and be able to operate independent of day-to-day supervision. Excellent people and presentation skills. Other Skills (Good to have) Knowledge of SAP MM Module. Costing experience needs to understand various cost models (E.g., Outsourced assembly/ module), mark-up, margins etc. Have worked with cross functional team on New product / Design change projects. Able to interpret drawings. Using 3D modelling and PLM software. Have worked with global suppliers . Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Posted 2 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As Process Analyst - Recruitment, you collaboratewith partners to deliver comprehensive recruitment support. You will closely engage with the client, IBM's operations management, and staff. Your primary responsibilities include: Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) as appropriate, and taking actions where necessary to drive success. Your responsibilities include defining, developing, planning, and executing sourcing strategies to establish a qualified talent pool. Assess candidate suitability and implement innovative sourcing methods for lead generation. Collaborate with the business head to establish Global Delivery Center goals. Utilize ATS for screening, maintain detailed selection criteria, update candidate status regularly, and perform additional duties as needed by management. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate or postgraduate with a minimum of 1 year of experience in direct sourcing and recruitment experience (preferably in ITES/BPO/FA and RPO setup is preferred). Proven ability to build rapport and collaborate with stakeholders throughout the requisition, sourcing, debriefing, and offer stages. Proficient in utilizing social media and other creative sourcing channels for effective candidate acquisition. Demonstrated expertise in partner management, including handling challenging conversations effectively. Develop in-depth knowledge in Talent Acquisition and other HR-related domains, comprehend business strategy, and foster innovation. Possess a consultative approach, passionate about recruitment with a non-transactional mindset. Familiarity with Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS)will be an advantage. Preferred technical and professional experience Self-directed and ambitious achiever, meeting targets effectively. Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills. Excellent communication skills in English both oral and written. Enhance technical skills by attending educational workshops, reviewing publications, etc.
Posted 2 weeks ago
6.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Excellent reporting skills should be able to create insights on recruitment pipeline, sourcing channels. Strong LinkedIn recruitment skills and should have limited dependencies on Naukri and other mass job boards. Should have worked on recruitment through Employee referral. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 6 to 8 years of experience in recruitment. Should have experience of collaborating with hiring managers to define job requirements, develop recruitment strategy, screen candidates, negotiate offers with candidates and create provisional offer letter. Expertise in sourcing & screening through social media channels and other innovative sourcing channels. Demonstrable experience in partner management and strength to hold difficult conversations with them. Review, analyze, mentor, coach and support teams to ensure recruiting goals. Proficient to partner with recruiters and business unit leaders on identifying standard methodology recruiting/sourcing techniques. Demonstrated working knowledge in best–pipeline creation and development, competition mapping as per client and geographic requirements, and best-practice guidance to the Hiring Managers Ability to research activities like market research, talent mapping, lead generation etc. involved in providing recruitment support to clients Maintain a pipeline of skilled talent, including consistent communication with potential hires and connecting them with positions that align with their experience and skill set Expertise in identifying target companies, user groups, professional associations which could lead to qualified hires Preferred technical and professional experience Experience in managing web-based applicant tracking system of Candidates. Ambitious individual who can work under their own direction towards agreed targets/goals. Proven change management and be open to it good time management and work under tight deadlines. Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed. Accomplish desired results while performing in a fast-paced environment with matrix organization structure. Maintain technical knowledge by attending educational workshops, reviewing publications.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As Senior Process Analyst – Core HR, you are responsible forworking with partners and providing end-to-end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. Your primary responsibilities include: Take ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) as appropriate, and taking actions where necessary to drive success. Conduct an initial assessment of the candidate's suitability. Follow new methods with the approach for sourcing candidates and generating new leads. Work in conjunction with the business head in the establishment of weekly/quarterly/yearly Global Delivery Center goals. Utilize ATS to perform candidate screening (and other program tools). Ensure detailed screening and selection criteria to identify top talent and resolve meaningful strength of the talent in the pool. Update the status of Candidates on the Applicant Tracking System (ATS) regularly. Perform other miscellaneous duties as required by management. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate with a minimum of3-5 years of experience in recruitment standard methodologies (preferably in ITES / BPO / FA). Experience in building rapport and collaborating with Hiring Managers through the open requisition, sourcing, debriefing and offer stages. Expertise in sourcing through social media channels and other innovative sourcing channels. Demonstrable experience in partner management and strength to hold difficult conversations with them. Build expertise in deep domain knowledge and understanding of business strategy and drive innovation. Preferred technical and professional experience Experience in direct sourcing and recruitment experience in a corporate or consultancy (RPO set-up is preferred). Equipped with consultative instinct, passionate about recruiting and not view the role as transactional Proficiency and experience in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage. Ambitious individual who can work under their direction towards agreed targets/goals. Proven change management and open to it good time management and working under tight deadlines. Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed. Maintain technical knowledge by attending educational workshops, reviewing publications.
Posted 2 weeks ago
6.0 - 9.0 years
6 - 10 Lacs
Mumbai, Bengaluru
Work from Office
Job Responsibilities We are seeking a SAP SuccessFactors Employee Central Consultant with certification in SAP SF Employee Central to join our team. The ideal candidate will have expertise in end-to-end Employee Central implementations , integration with talent management modules, and strong functional consulting experience . Key responsibilities include Lead and execute at least two or more Employee Central end-to-end implementations , from planning to go-live Configure, implement, and support Employee Central modules in SAP SuccessFactors Develop test scenarios, scripts, and manage cutover activities for implementation Work on MDF and foundation objects , business rules, workflows, data models, and picklists Manage role-based permissions, instance sync, release management, and translations Provide functional consulting expertise and build strong client relationships Ensure seamless integration of Employee Central with other SAP SF Talent Management modules Expertise in Position Management, Global Assignment, Reporting, Time-Off, Time-sheet, and Benefits Maintain Solution Design Configuration Workbook for system setup and custom configurations Stay updated on SAP SuccessFactors enhancements , best practices, and integration methodologies Primary Skills SAP SuccessFactors Employee Central (Certified) End-to-end Employee Central implementation experience Strong functional consulting and configuration expertise Expertise in business rules, workflows, role-based permissions, and integrations Deep understanding of Position Management, Global Assignment, Benefits, and Time-Off Secondary Skills Knowledge of SAP SF Talent Management module integrations Strong problem-solving and analytical abilities Excellent stakeholder and client relationship management Ability to handle cutover activities and system configurations Familiarity with release management and solution documentation practices
Posted 2 weeks ago
4.0 - 6.0 years
6 - 10 Lacs
Mumbai, Bengaluru
Work from Office
We are seeking a SAP SuccessFactors Employee Central Consultant with certification in SAP SF Employee Central to join our team. The ideal candidate will have expertise in end-to-end Employee Central implementations , integration with talent management modules, and strong functional consulting experience . Key responsibilities include Lead and execute at least two or more Employee Central end-to-end implementations , from planning to go-live Configure, implement, and support Employee Central modules in SAP SuccessFactors Develop test scenarios, scripts, and manage cutover activities for implementation Work on MDF and foundation objects , business rules, workflows, data models, and picklists Manage role-based permissions, instance sync, release management, and translations Provide functional consulting expertise and build strong client relationships Ensure seamless integration of Employee Central with other SAP SF Talent Management modules Expertise in Position Management, Global Assignment, Reporting, Time-Off, Time-sheet, and Benefits Maintain Solution Design Configuration Workbook for system setup and custom configurations Stay updated on SAP SuccessFactors enhancements , best practices, and integration methodologies Primary Skills SAP SuccessFactors Employee Central (Certified) End-to-end Employee Central implementation experience Strong functional consulting and configuration expertise Expertise in business rules, workflows, role-based permissions, and integrations Deep understanding of Position Management, Global Assignment, Benefits, and Time-Off Secondary Skills Knowledge of SAP SF Talent Management module integrations Strong problem-solving and analytical abilities Excellent stakeholder and client relationship management Ability to handle cutover activities and system configurations Familiarity with release management and solution documentation practices
Posted 2 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
Mumbai
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Transfer Agency Trade Processing Team Business- Dealing Role Title- Associate The Transfer Agency Department provides Fund Administration service to numerous Fund management companies covering the full range of shareholder servicing functions including Transaction processing, Reporting, AML and Registration and Payments. The department is responsible for Client and investor document management, processing and quality checking of transactions and updating the registers of clients in response to investor instructions.This role is to perform BAU activities in the TA department in order to ensure that not only Client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met. Candidates should be flexible enough to work in 24*7 environments. Key duties and responsibilities Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement Identify and resolve problems within the defined procedures. Complete archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval Expected to work on initiatives/Ad-hoc requirements as per business needs. Should be able to work independently but also need to be a good team player. Should be able to identify process gaps & need to work as a trouble shoot. Ability to support, guide & train other team members. Should have the ability to understand & handle complex queries Strong domain knowledge is essential & understanding of TA business.es Well versed with preparation and review of SOPs/Process flow charts Able to identify & implement various process control Provide innovative ideas for process enhancements Should have a good understanding of regulatory and audit requirements to ensure all the requirements are fulfilled Ability to prioritize multiple tasks by utilizing effective time management skills. Qualification and Experience Prior Transfer Agency processing experience is required Bachelors degree in commerce is desires 1-5 years of relevant experience Skills Required Strong analytical skills Responsible for meeting all client deliverables Ability to navigate proficiently in a windows environment Strong knowledge of Microsoft excel & word Ability to write messages in a clear and concise manner Ability to read, write & speak English proficiently Strong research, resolution and communication skills Interpersonal skills - Relationship builder, respectful and resolves problems Communication skills - Presentation skills, listening skills, oral & written communication skills Self-management - Adaptability and resilience, learning behaviour, integrity and ethics and relationship builder Motivational skills - Performance standards, achieving results and persistent. Innovative thinking - Creative thinking decision making, input seeking, logical thinking and solution finding. Attention to detail and ability to work on multiple tasks. Flexible enough to work in any shifts as per business needs Prior Transfer Agency processing experience is required. Bachelors degree in commerce is desirable. 1-5 years of relevant experience Ability to work under pressure and should be able to handle multiple projects. A good understanding of effective risk management & its execution. Effective verbal reasoning and numeric skills Excellent planning and organization skills The candidate should be able to understand the intricacies of TA business & its impact on other related functions. Career with Apex A genuinely unique opportunity to be part of an expanding large global business. Additional information We are an equal opportunity employer and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://apexgroup.com/csr-policy/ If you are looking to take that next step in your career and are ready to work for a high performing organization, alongside talented people who take pride in delivering great results, please submit your application (with your CV, cover letter and salarys expectations) to our dedicated email addressneha.j-pandey@apexgroup.com
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you ABOUT APEX The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services with additional products spanning the full value chain of a fund; from information delivery and regulatory products to fund platforms and tax services. The globally distributed service model has rapidly expanded through a combination of organic growth and more recently bolstered by acquisition. Service is now delivered by over 3000 staff across 40 offices. The Apex Group administers circa $650bn in assets, including the investments of some of the largest funds and institutional investors in the world. POSITION : Associate, Loan Servicing DEPARTMENT Operations LOCATION: Pune, Bangalore SHIFT:- UK & US SHIFT Summary of Role The successful candidate will join a recently formed operation within Apex Fund Services to help build and grow out a new loan servicing business. They will work alongside the local Middle Office Manager, helping to onboard systems, define processes and build a global team to service a new product. This is a huge opportunity to join a department at ground level and make it successful. The Candidate The candidate will have a good working knowledge and experience working with CLOs, CDOs, Credit Funds and the different types of Loans. They will be driven and motivated to achieve excellence through hard work, good organisation skills, excellent communication and attention to detail. Main Responsibilities: Asset administrationResponsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including Asset setup Asset Maintenance and reconciliation Liaising with 3rd party brokers/custodians/agents Processing agent notices Processing corporate actions Entering and settling trades as required Preparing and assisting with various reports required by internal teams Other duties assigned by Management Cash/Position ReconciliationResponsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including Preparing daily reconciliation of cash transactions Preparing daily reconciliation of Apex/Client positions Ensuring aged breaks ( over 7 days ) are addressed and escalated Processing and reconciling data in various systems Actively researching discrepancies with various agents and internal teams Preparing and ensuring all Reporting is issued within the required timeframes Preparing and assisting with various reports required by internal teams Other duties assigned by Management Support Middle Office Manager: Providing support for assigning duties and work delegation Roll out training and development plans to direct reports and new joiners. Qualifications, Skills and Experience: Degree in Accounting/Finance, or a relevant qualification Candidate should have 3+ years experience working in loan administration operations Extensive knowledge of CLOs/CDOs/Credit Funds Understanding or knowledge of various security types Private Debt, Syndicated Loans, Bonds, Equities, Futures, CDS, CDS Indices, Forwards, ABS, MBS, TRS, etc. Understanding of trade lifecycle Knowledge and experience with settlements including DTCC & Euroclear Knowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite) preferred Must experience into Solvas tool. Role-Specific Competencies/ Skills: Strong communication and analytical skills Strong organisational skills Accurate and acute attention to detail Adaptability - able to change tasks quickly as business needs dictate Uses discretion when dealing with sensitive and confidential information Excellent oral and written communication skills and demonstrated ability to adapt communication style to audience Proven ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly Self-motivated Punctuality Corporate Competencies: Initiative Responsiveness/Sense of urgency Accountability Integrity We are an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Find out more about us by visiting our website at www.apexfundservices.com.
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The talent acquisition team identifies, sources and secures the best talent in the market to be hired for the various businesses of Paytm. About the roleYou need to recruit, track, coordinate and interview candidates, till onboarding i.e. End-to-end recruitment.Expectations/ : 1. Thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. 2. Educate stakeholders on the recruiting process, demographics, set expectations of how businesses need to participate, as well as best practices. 3. The best candidates will draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners. 4. Utilize analytics to anticipate roadblocks and solve the challenges. 5. Optimize operational process flows and identify ways to deliver a consistent, scalable, customer obsessed recruitment experience to all stakeholders. 6. Drive the best possible candidate and referee experience, delivering on key internal SLAs. 7. Encourage employees to be brand ambassadors & Plan employee referral programs. 8. Create and present KPI reports and manage dashboards. 9. Manage and inspire a talent acquisition unit to deliver outstanding results while effectively maintaining SLAs like cost per hire, source mix, offer to join ratio for the BU, talent experience Superpowers/ Skills that will help you succeed in this role: 1. 3-5 years of experience in Talent Acquisition in Sales/Business / Bulk Hiring . 2. Experience in full-cycle recruiting (end-to-end recruitment), sourcing and employment branding. 3. Familiarity with a variety of different selection methods and use of social media and job boards with experience with Sourcing and Recruitment Marketing tools preferably with an experience working on any HRIS tool. 4. A sense of ownership and pride in your performance and its impact on the companys success Critical thinker and problem-solving skills. EducationGraduate or PG completed. (Preferable in HR)
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Noida
Work from Office
Quality Analyst – Paytm Insurance About us: Headquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly owned subsidiary of One97 Communications (OCL) is an online insurance market place, that offers insurance products across all leading insurance companies, with products across auto, life and health insurance and provide policy management and claim services for our customers. Job Title & Level: Quality Analyst - Tele Collection Language proficiency: bengali and odia language : Monitoring of transactions as per process guidelines Providing event-based and frequency-based feedback Collecting data on the CTQs as defined in the SLA and track the same Assisting in identifying training needs for the agents and process-level issues that can help improve performance Participating in team huddles and providing a brief on Quality performance in the process Brief new agents joining the process and explain how the quality function operates in the process Co-ordinate all process improvement initiatives Monitoring of transaction/tickets responses as per process guidelines Validation of CSAT report, Queries type analysis for process improvement Competencies Required Ability to work in a continually challenging environment Understanding of end-to-end processes and appreciation of critical parameters Knowledge of MS Office – Excel, PowerPoint, Word Good communication skills bengali and odia Good analytical skills – to be tested through Quality Aptitude Test Self-initiated and zeal for continuous improvement
Posted 2 weeks ago
4.0 - 6.0 years
4 - 6 Lacs
Chennai
Work from Office
Experienced HR professional with 4–6 years in employee relations, talent management, and HR strategy. Skilled in policy development, performance evaluation, and driving people-centric initiatives aligned with organizational goals.
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
What you will do Amgen is seeking a Sr Associate HR Data Analysis for the Eightfold Platform Reporting and transformation which rolls up to HR Systems & Solutions. Amgen uses Eightfold for Talent Management and CRM capabilities. The successful incumbent will act in a capacity to gather business requirements, design, develop and test, then deliver solutions for HR, Managers, and Leaders. You will work directly with clients to effectively research, troubleshoot, and resolve Eightfold data reporting requests including advanced dashboards and complex reporting. Candidate will support all new and existing reporting requests coming from the Eightfold platform team Run existing reports and audit the results to ensure accuracy Candidate will have the technical ability to create new reports within Eightfold by leveraging previous experience in report writing within this platform Update RAAS reporting as needed to support Eightfold platform as per business requirements Must be able to work independently and willingness to own the project, suggest improvements or strategies or even alternatives Strong programming collaboration skillset Balance concurrent projects that require inputs from cross-functional partners while managing expectations and impact on end users. Deliver reports while taking advantage of best practices to ensure consistent data definition and interpretation. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master's degree and 1 to 3 years of HR IS experience OR Bachelor's degree and 3 to 5 years of HR IS experience OR Diploma and 7 to 9 years of HR IS experience 5 years minimum experience with Eightfold advanced reporting 3 years minimum advanced reporting with Workday Workday RAAS report writing Eightfold advanced reporting including dashboards SQL Skills - 2 years minimum Cloud based BI and Analytics Database querying and data manipulation Reporting as a service (RAAS) setup and maintenance within Workday Workday reporting Critical thinking with attention to details Experience working in an agile environment Soft Skills: Excellent analytical and troubleshooting skills Strong verbal, written communication and presentation skills Ability to work effectively with global, virtual teams Strong technical acumen, logic, judgement and decision-making Strong initiative and desire to learn and grow Ability to manage multiple priorities successfully Solid understanding of databases Consultative approach (Presenting ideas, demonstrations, explaining complex functionality, developing ability to influence) Exemplary adherence to ethics, data privacy and compliance policies
Posted 2 weeks ago
5.0 - 10.0 years
18 - 33 Lacs
Hyderabad
Work from Office
WIPRO _Walk in Drive _ 7th June 25_ ServiceNow Developer _ Hyderabad ServiceNow Developers with any Modules like (ITSM ,FSM, CSM, HRSD) - WIPRO NOIDA Qualifications : - Experience : 5 -15 Years Notice Period : Immediate - 30 Days Only Location : Hyderabad Mandatory Skills: - ServiceNow Development with any module like (ITSM ,FSM, CSM, HRSD) Integration using (REST OR SOAP) Scripting Business Rules Client Scripts Interested Candidates , please drop an CV to yenumula.ramireddy@wipro.com NOTE : Candidates who have applied within the last six months are not eligible to reapply for this position. Please note that this opportunity is strictly for Face to Face interview only; Virtual interviews will not be conducted.
Posted 2 weeks ago
10.0 - 12.0 years
10 - 15 Lacs
Faridabad
Work from Office
Area Head - Talent Acquisition: CMR Group is India's largest producer of Aluminium and zinc die-casting alloys. With 13 state-of-the-art manufacturing plants across the country, CMR has become the preferred supplier for many of Indias largest automotive industry leaders. Since its inception in 2006, CMR has consistently outpaced competition by focusing on delivering superior value to its stakeholders. This value is driven by a strong commitment to technical advancements, quality enhancement, sustainability, and people-centric practices. We believe in an " Employee First " philosophy, ensuring that our people are at the core of our success. Our dedication to fostering an enriching work environment is reflected in our recognition as the 'Most Preferred Place for Women to Work' and as one of the Top 25 Mid-Sized Indias Best Workplaces in Manufacturing for 2025 by Great Place to Work. As CMR continues to chart its growth trajectory, we remain committed to innovation and excellence. We are always looking for enthusiastic and dynamic individuals to join our team and contribute to our continued success. Designation: Deputy Manager / Manager / Sr. Manager Position & Role: Head - Corporate Talent Acquisition No. of Posts: 01 Department: Human Resources Reporting to : AGM - HR Operation Reporting Team: 4/5 Recruiters Qualification: Essential MBA/ Post graduate degree or diploma in Human Resource management / Personnel Management (2 years Full Time) from Institute of repute. Experience: : 10 -12 years of HR experience, with mandatory experience in Mid to Senior level leadership hiring preferably for Manufacturing Sector. Candidate must have experience of Team Handling. Desired: Candidate should be well versed with Job portals like Naukri.com, LinkedIn, Indeed, Hirest, IIM Jobs, Monster etc. Experience in campus Recruitment would be an added advantage. Espouse of uses of Recruitment Module in HRMS - ATS/ Darwin box / SAP HR / success Factor etc . Job Profile: This position will lead Talent Acquisition function at the Group level and responsible for built talent pipeline across the functions and locations . Responsibilities Assigned: Define and implement the Talent Acquisition strategy by working closely with the business teams to understand business requirements and the manpower recruitment agenda - Drive best in class TA systems and processes within the TA COE with a focus on candidate experience, application process, new hire induction, career site enhancement etc. Continuously monitor and improve the TA process, tools systems and drive efficiency and productivity through digitization. - Develop innovative sourcing strategies to attract talent from non-conventional and/or diverse talent pools. -Campus Hiring - Implements project plans and tracks progress and deliverables; contributes insights in project meetings; communicates with relevant stakeholders/project - Develops recommendations for ongoing improvement, identifies opportunities to improve services and employee experience; evolves service of the TA COE and quality of the projects supported - Manager overall recruiting budget ensuring cost optimization. Ensure ROI reviews on all programs and sourcing channels are done on a timely basis. - Collaborate with functional leaders to build and deliver specialty talent delivery channels - Identify and develop strong vendor database specific to the business requirement and manage cordial vendor relations. - Define develop an Employer Branding strategy to make the Group an Employer of choice; build Group presence as an employer brand on social media. Core Competencies: Good experience in the Talent Acquisition function - Should have managed TA -COE projects, TA process enhancement project. - Must have exposure to leadership hiring. - Ability to deploy an analytics driven perspective - Ability to present dashboards to leadership team on overall TA functioning. - Senior level experience with a track record of operational service level and efficiency improvement. - Strong analytical skills and excellent judgment. -Management Systems (HRMS) Darwin box - Excellent communication and interpersonal skills. - Must have excellent MS Excel knowledge General: Age 30 - 35years. CTC - 10 to 15 LPA Candidate should not be frequent job changer. Notice Period- Joining period Max 30 Days. We can buy notice period, if required Location Corporate office : 7th Floor, Tower 2, L & T Business Park, 12/4 Delhi Mathura Road (Near Delhi Badarpur Border) Faridabad, Haryana, 121003. Railway Station: Faridabad (9.1 km away) Metro station: Delhi Metro Violet line -Sarai metro station(400.0 m away) Airport: Indira Gandhi International airport (33.0 km away) " Candidates who meet the specified criteria are encouraged to apply for the position. "
Posted 2 weeks ago
3.0 - 8.0 years
5 - 8 Lacs
Bawal
Work from Office
Asst Mgr Employee Development DOJO Centre: CMRGreen Technologies Limited CMRGroup is India's largest producer of Aluminium and zinc die-casting alloys.With 13 state-of-the-art manufacturing plants across the country, CMR hasbecome the preferred supplier for many of Indias largest automotive industryleaders. Since its inception in 2006, CMR has consistently outpaced competitionby focusing on delivering superior value to its stakeholders. This value isdriven by a strong commitment to technical advancements, quality enhancement, sustainability, and people-centric practices. We believe in an " EmployeeFirst " philosophy, ensuring that our people are at the core ofour success. Our dedication to fostering an enriching work environment isreflected in our recognition as the 'Most Preferred Place for Women toWork' and as one of the Top 25 Mid-Sized Indias BestWorkplaces in Manufacturing for 2025 by Great Place to Work. As CMR continues to chart its growth trajectory, weremain committed to innovation and excellence. We are always looking forenthusiastic and dynamic individuals to join our team and contribute to ourcontinued success. JobBand: - A/B Designation: - Asst. Manager EmployeeDevelopment DOJO Centre No.of Posts: 01 Location: Bawal & Other North Areas Department: Human Resource Reportingto: GCOE -Lead HR Development Qualification: Essential: MBA / Post graduate degree ordiploma in Human Resource management (2 years Full Time) from Institute ofrepute. Preferable: Technical Graduate / Diplomain T & D Experience: Essential: 3-8 yrs. of experience inlearning & development area specially for blue collar workforce Desired: Experience inDeveloping DOJO Centre / Skill Centre inmanufacturing organization JobProfile: To conceptualize, formulate, Initiate, and implement all Training & Development activities for employees. Initially it will be focused on workersTraining & Development activities through DOJO Centre. Training & Development 1.Managing training Centre (Dojo Centre) facilities, Infrastructure with effective utilization of trainers and resources. 2. ToDesign & develop Learning Architecture program as per organizationframework. develop and streamline processes and manage the entire Trainingactivities. 3. Toensure preparation & implementation of learning plan which includesplanning & organizing various Training Modules for existing / fresher likeInduction Programs, Orientation Programs, and other Technical / behavioural modules. 4.Handling Training & Development through identifying the training needsthrough competency mapping. 5.Ensuring adherence to Training Calendar, compiling training feedback andworking out Analysis basis feedback (Monthly Assessment), ensuringtraining Nomination. 6.Organize & conduct trainings as per schedule. 7.Conduct effective Induction and orientation with line managers. 8.Establishing feedback system to assess effectiveness of training programs anddraw vital inputs to enhance value proposition in the training structure. 9. Toidentify & develop a pool of internal trainers. Recruitment Connectwith College for campus hiring. Tofacilitate campus hiring for ITI & SPOC for Apprenticeship. PeoplesDevelopment Ensurethat workmen & contractor Workers better contribute to their work with highmoral. Design & Implement Skill Matrix for Workmen Facilitateskill gaps mapping & training needs of individual workmen. Job rotation formulti-skilling Counselling Formulationof Job Description for Blue Collar Responsiblefor preparing Job description for all key workmen positions EmployeeEngagement @shop floor Plan & Implement various Employees Engagement activities like Town Halls, communication meet, Skip level meeting, Think Tank, Open door, Family Day, cake Day (Employee Birthday Celebration), suggestion scheme, Help Desk (Voiceof Employee) solution within 24 hours etc. for all level ofemployees. ImplementEmployee Reward & Recognition scheme at Group level in coordination withLeadership team Tofacilitate the Functional in identification of nominations for Various Awardsand to support in award document preparation. Tomonitor and review implementation of existing R & R schemes. Toensure that TPM/WCM standards are rolled out at plant as per standardframework. HRMIS ManagementInformation System (HRMIS), ELM through Darwin Box/ Success Factor/ People softetc. Collation & collation of Various HR activities & prepare HR-MIS for ManagementReview. CoreCompetencies: Strongcommunication skills Networkingwith Colleges & Govt bodies for Skill development Candidatewith strong exposure in screening, Stakeholder management skill, ExcellentCommunication Skills Excellentinterpersonal and organizational skills with proven abilities in peoplemanagement, Excellent Team ManagementSkills Shouldbe Proficient in MS office suite & Analytical skills General Age Below 35 years. CTCNot a constraint for suitable candidate. Candidateshould not be frequent job changer. MaleCandidate is preferred. NoticePeriod- Joining period Max 30 Days. We can buy notice period, if required. Location:- Bawal : PlotNo. 65, Sector 15, Bawal, Haryana 123501
Posted 2 weeks ago
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The job market for hrsd (Human Resource Service Delivery) roles in India is thriving with numerous opportunities for job seekers in this field. Companies across various industries are actively looking to hire talented professionals to manage and enhance their HR service delivery functions.
The average salary range for hrsd professionals in India varies based on experience levels: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum
A typical career path in hrsd may include roles such as HR Analyst, HR Business Partner, HR Manager, and HR Director as one progresses through their career.
Alongside hrsd expertise, professionals in this field are often expected to possess skills such as: - HRIS (Human Resource Information Systems) - Employee Relations - Recruitment and Talent Acquisition - Performance Management - Compliance and Labor Laws
As you explore hrsd job opportunities in India, remember to showcase your skills, experience, and passion for HR service delivery during interviews. By preparing thoroughly and demonstrating your expertise confidently, you can land your dream job in this dynamic field. Good luck!
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